Amy R 09/15/2019

The place doesn't look like the pictures and it should be listed as a motel. Parking is $47 which is outrageous. I was unwell and needed a bed ASAP, so I was willing to pay. I'd say if you're not driving and it's four to a room (there are two beds) this might be ok. The women at the front are very nice. I guess it's a 'know before you go' type of thing.

NateaBar (Honolulu, Hawaii) 09/12/2019

Stayed one week in this hotel because it was centrally located, away from the crowds of Waikiki, close to Ala Moana Shopping Center, Walmart and Ross. Not disappointed with the location - easy to find restaurants and places to eat and to shop at. However, the hotel needs renovating and is showing its age. Room air conditioner was loud and there were black stains on the ceiling above it! We might have been breathing that soot or mold everyday. Minimum of toiletries in bathroom: small soap bar for sink use and for taking a bath. Hotel staff friendly and helpful. We were given a video card to see free movies in the room, but after getting a disc, could not figure out how to use video machine. Minimum of on-site parking stalls. Most are located in the parking shared with the Ross store across the street and this entails an addiitional cost, paid at the hotel. Beds are comfortable. Maid service is adequate.

e M 09/02/2019

They charge a deposit of $165 and they don't tell you about it. It's like a surprise and it's too late when you notice it. I'm a local guy here and I feel that's a huge amount for just a overnight stay.

michaelmD744RU (Lihue) 08/14/2019

The Pagoda hotel, ball room, restaurant and "carp", is a part of our island history. For many locals, it represented a special night when staying there or attending a family or social event. Today, it still draws many neighbor islanders and travelers who are looking for a reasonable priced not "Waikiki" hotel without high material expectations. What wins you over is the staff who goes out of their way to greet, assist, make you feel appreciated and a part of their family. Debbie Arakaki is one of those special down to earth and positive people who always greets you with a smile and acts in your best interest. The Pagoda Hotel should be very proud to have Debbie on their team!

DanaLosAngeles (Los Angeles, California) 07/17/2019

Locals do favor this budget hotel as the prices are low and the location is central. The rooms and service leave much to be desired. Deferred maintenance can be seen in the rooms and bathroom, and the front desk service was perhaps the worst I have experienced in a long time, Friendly, but one person for many people resulted in an hour long wait for a key.