excessbaggage808 (Island of Hawaii, Hawaii) 01/18/2020

Pagoda Hotel is located on the island of O’ahu. Check-in was very fast. All employees at the Pagoda are very nice and accommodating. Especially Ron. Look out for him at the front desk. There is a $200 security deposit. You have an option of paying cash or charging it to your credit/ debit card. Cash security deposits are returned to you upon checkout after the staff checks to make sure that the room is not trashed. It takes several days for security deposits placed on your card to be returned. WiFi is free. There is a small pool, a laundry room and a mini convenience store located on the ground floor. There is also a free DVD dispenser on the ground floor. DVDs are loaned out one at a time. Free daily local newspapers are located right next to the DVD dispenser. Free sunscreen is also available from the front desk. There is also a free, air conditioned shuttle that stops at all other Aqua properties. The drivers are very nice and are more than happy to give you advice on what to do and where to eat. Since there are numerous Aqua hotels, the stops will vary. You can check the shuttle’s route progression on the screen that is in the hotel’s lobby. The shuttle usually stops at the Pagoda every 15-20 minutes. Consider using the shuttle if you want to check out Waikīkī and other areas of Honolulu. There is also a Pagoda restaurant that “floats” on a koi pond. Buffet and ala carte is available. Prices are reasonable and be sure to ask for the restaurant coupons upon check-in. Parking is located across the street right next to Ross Dress For Less. Our room was located next to the elevator and there was no problem with noise. Our room was clean and included a microwave and mini fridge. Housekeeping and maintenance is very quick and friendly. The Pagoda is in walking distance of numerous restaurants, stores, nail salons, Don Quixote, Wal-Mart, Ala Moana shopping center, Walgreens, and Target. Choose the Pagoda if you would like affordable accommodations and a very welcoming staff.

John J (Hilo) 01/10/2020

Hotel is old but nice. They wrap blankets in sheets, but carpet looked dirty. In room microwave oven and frige. Free parking and great location. If you're kamaaina, they have special rates usu. lower than anything on internet. each room has 2nd sink and small counter OUTSIDE the bathroom. Makes getting ready to go out quicker for families. Microwave oven and frige make eating leftovers easy. Grocery store 5 minute walk away. Walmart, Samsclub, Ross all across the street. Not as nice as big name hotels.

BernieMat (Cohasset, Minnesota) 01/06/2020

This is a 12 story hotel within walking distance of the Ala Moana mall and Waikiki beaches. This is not a new and modern resort, but the rooms are comfortable and the price is nice. Each room is cooled by a through the wall AC unit. Service from the staff is great. For added security, you need to use your room key to operate the elevators in the late afternoon and evening. You pay for parking which is in a convenient garage across the street. The only thing keeping this from a 5 star rating is the age of the facility. I would gladly stay here again.

centralcoastagal 12/02/2019

MOLD EXPOSURE VERY HIGH! We came to the Pagoda Hotel for a 2 day conference. It was suggested we stay at the Pagoda and were offered a special rate for our stay which added up to $179 per night. We were given a "deluxe" room. On the 12 th floor, we found our room and entered to immediately notice a moldy smell. The carpet at the end of the bed was in a small depression, and the carpet itself was wet and spongy. On the interior of the A/C window unit you could see it was covered with black mold, and there was actually a huge - 1/4 inch mold spore hanging on the edge of the window frame, just above the a/c unit. There was mold coming through the paint on the ceilings, walls, and in the shower the mat was circled with mold. It looked as if a recent paint job had been intended to cover the mold seeping through. Attending our conference in the room above the Koi pond was no better - mold smell blowing all day through the a/c, with many of the attendees complaining about trouble breathing, raspy throats, and hoarse voices by day 2. By the end of our stay I was so sick that I was unable to speak directly with the hotel staff, altho they did a great job of ignoring us as we checked out and waited for our ride to the airport. Now that I am home and beginning to feel better, I am following up so no one else has to experience this dangerous place. MY ADVICE IS DO NOT STAY HERE. MOLD EXPOSURE IS EXTREMELY HIGH. I have attempted to contact the health department, and have yet to speak with an actual person. I have today called corporate office for Aston Aqua, the owners of the Pagoda Property and await a return call.

sia g (Devonport, Australia) 11/20/2019

We flew in from Australia at 6:30am and even though our room would not be ready till 3pm, Carlos looked after us and we were able to get a room at 10am. After a 9 hour flight with 2 kids, this small gesture was AMAZING! He made the check in experience quick and easy. My daughter had a virus and vomited on the bed... the cleaning staff fixed our bedsheets straight away and we are so grateful! The staff are friendly and we come here all the time because of our experience. 100% recommend this place if you have small children!