Pagoda Hotel

Navigator766477 06/12/2021

I did not have the best stay at the hotel compared to other places I have stayed in Waikiki. Cleanliness was an issue. Very slow lines to check in. My first room had too many cockroaches in the bathroom. I requested another room and the second room had 0 bugs-which was good. The room key has a quirk to them that the staff did not notify me about so spent a needless hour in line to get another room key when I did not need to do that. Another guest showed me the secret to get the key to work which was pushing it in and pulling it out several times very quickly until the lights went from orange/red to green. Overall the room was okay. But I cannot recommend a stay here when there are hotels priced in the same range which are cleaner with nicer staff and better rooms.

ddiaz496 06/08/2021

Upon arriving to the hotel, my first impression was that the building looked a little outdated and there wasn't anything particularly fancy. The room was a basic, 2 bed room. I stayed a week with my family and we really enjoyed our stay. It's not the best part of town, but there are so many places within walking distance. Ross was right across the street and Walmart was just down the street. There were also yummy hole-in-the-wall food places within walking distance. We enjoyed evenings in the pool and free dvd rentals from the lobby. Unfortunately, their restaurant was still closed because Covid, but the pond was still open and we were able to feed the Koi fish with food provided for free at the front desk. By the end of the trip, we found that we really enjoyed staying there. We've even talked about staying again for another trip.

rnavarro2021 (Hilo, Hawaii) 05/28/2021

if you are ok with bugs and cigarette smells etc and dingy, smelly, and not to mention unclean carpets etc this is your perfect destination. just know that during the pandemic you will also be cleaning your own room etc, but the equipment that is brought to you is relics and doesn't really clean well.

ujlangctr 05/26/2021

Cleaners rushing us to checked out, we never checked out and they start cleaning around 10am . Cleaners are rude ; they only care about their duty and not all tenants. I was confronted by cleaners at 9am if im checking out. Told them "NO"and after i took other stuff and wait for kids swiming at pool , Lo and behold my kids went up to change after swiming and rooms already open ,people cleaning.

Margaret V (Cerritos) 05/24/2021

Sheets appeared clean but smelled like dirty mop water. A/C stunk , keys never worked. Doors extremely loud (even when you try to gentle close) And jolted out of bed by fire alarm at 3:00am super fearful after that and couldn't go back to sleep, which made our trip on the return long from being exhausted. Staff at check in were great, that's the only thing that was good.