Located within renowned Ilikai Hotel is Ilikai Lite, a range of affordable accommodations in traditional decor that still include the services and amenities provided by Ilikai Hotel. The iconic oceanfront Ilikai Hotel is situated on the Ala Wai Yacht Marina at the edge of Waikiki and just a short stroll to Ala Moana Center and two blocks to the Hawaii Convention Center. A modern paradise blended with nostalgic Hawaiian-style hospitality, guests enjoy two pools, a fitness center, spa and full service salon, retail shops, a coffee shop, weekly entertainment, and cocktails and dining at popular restaurant "Cinnamon's at The Ilikai."
Let me start by saying I have previously stayed at the Ilikai Hotel and loved it, this time we had decided to use Waikiki Beach Rentals to rent one of their privately owned condo. I should have trusted my gut and not rented it. The room was dirty and not well taken care of at first glace it looks like a renovated condo. The beds are NOT comfortable and squeak. The bathroom was dirty and had tooth paste spit on the door. The sheets and pillow cases had stains. Since you have to clean your own dishes the dishes in the cupboard were dirty and spotty. The couch had stains on it. The walls where the beds are have scrapes and gouges on them. The tracks for both the closet and the sliding glass doors are so dirty they are hard to open. Oh and if you post a negative review on the WBR site they will no post it. But while at the Ilikai do try the frozen yogurt place and Cinnamons.
It is pretty good hotel with clean ,quiet and facilitated. I recommend you should go with your family or friends it would be great!I met excellent staff there.Overall is perfect! I will definitely stay this hotel again in the future.Thanks everyone there.
Do not use Waikiki Beach Rentals if staying here!!!
(New Orleans, Louisiana)
Upon arrival, we noticed there were many many issues with condo 1318 but most importantly at that very moment, there were no sheets for the sofa bed. After countless calls, going to the front desk and even security, we still had no sheets to sleep on the sofa bed by the end of the night!!! I’m extremely disappointed with these sleeping arrangements among many other issues with unit 1318.
Another issue is the cleanliness of the unit. The dishes are filthy, the toilets were dirty and the counter tops were as if they had no been wiped down in days. There are stains on the walls, the sofas were very dirty with grease on them that was obviously from a person’s head, some of the electrical sockets are broken, the floors are filthy and I even had to clean urine off of the wall in the bathroom an wipe down the fridge with bleach purchased from a local store! The bathrooms were unacceptably cleaned with soap scum on the glass and urine and what seems to be poop stains around the toilets.
Even so, we went to the local supermarket to purchase cleaning items to make our stay more comfortable and ONLY requested sheets for the sofa bed so that we could at least rest after a 16 hour travel day! However, the filth in the condo and not having sheets to prepare the sofa bed for sleep is unacceptable and by far the most ridiculous thing I’ve experienced while traveling with my family.
We have traveled all over the world and to come to Hawaii to a place with what we had hoped would meet our expectations, is disturbing to say the lease. This had the potential to RUIN our vacation with our first day wasted with cleaning a condo that should have been cleaned. There were many attempts to make contact with Waikiki Beach Rentals via the numbers given and we were told we would have the sheets on the same day. After not receiving the sheets we called AGAIN with no answer. My family and I have traveled too far to have to sleep in these types of conditions that have costed us the price of a luxury accommodation. We choose this condo because of the amenities, location, misleading photos, and a few positive reviews.
I understand that if renting from the hotel directly things may not handled this way. We rented through Waikiki Beach Rentals. Please avoid Waikiki Beach Rentals!!!!
Ilikai Room 339 - Very clean, great views of marina , nightly calling of sailors on conch shell Great wifi Slept 4 adults ( put pull out mattress on floor for better sleep Condo is great location for all things.
Ilikai Hotel , Waikiki, Honolulu, Oahu, Hawaii
(West Vancouver, Canada)
Older, well maintained building. There are privately owner units which are less expensive but may or may not be up to hotel standards. We stayed in a hotel run unit overlooking the boat harbour. Our unit 2539 was an immaculately clean studio with a full kitchen and full size fridge with freezer. No dishwasher. It had reasonable square footage for two, there was a sofa bed and a good size balcony for two.
All in all it was perfect and if you open the drapes wide had a wonderful view. I’d stay there again if I wanted to go to Honolulu again. Honolulu is crowded and noisy. Bed was awesome.
Please Pardon the Inconvenience
Our hotel will be undergoing an exterior building maintenance project through July 31, 2020.
Work hours will be restricted to 9 a.m. to 5 p.m., Monday through Friday. We apologize for the inconvenience and will make every effort to ensure that your stay is as comfortable as possible.
Mahalo for your understanding and continued support.
From the management team.