OnAir26208458278 01/04/2019

The unit had everything you would need for a week in Waikiki. The A/C was quiet and cold. There was a parking garage and good security. The location was right next to Diamondhead park and within walking of the beach (2 blocks). There was a main road that takes you to the interstate quickly. Lots of restaurants and shops within walking distance. Our only complaint was the check in process. We were there at check-in time but nobody was in the office. We called the support number multiple times before we got a call back. Waiting with our luggage after flying for 10 hours was not comfortable. It took almost an hour before we got into our unit. Otherwise, the condo had good amenities and I would consider staying there again.

jcollierpm (San Clemente, California) 12/30/2019

The hotel description was not accurate. We stayed in tower 1-2411 and it was a dump. Things are falling apart, bed had Springs poking through, cords all over floor creating trip hazard, shower leaked all over, owner of that unit should be made to update or lose privileges to rent. Also elevators take forever. Also pool and hot tubs closing at 9pm was way too early. Overall this property not good

Love to Travel S (San Bernardino, California) 12/27/2018

Our family of 5 stayed in the hotel. It was perfect for our 3 small children and 2 adults. The check-in was quick and staff were friendly. They provided our children with sand buckets with shovels which they loved! The rooms seem a little dated but clean and comfortable. The kitchen had everything you need to cook, which helped a lot. We had a great view to the ocean. Parking was $30 a day, so we found parking by the zoo, which was walking distance, so we saved $140 (discounted rate). Location was perfect and convenient to shops and the beach, only 1 block away.

RachelAnnette52 (Sydney, Australia) 12/10/2018

I stayed here with family so I had no say in the hotel booking just want to make that clear. Stayed on the 21st floor in the second tower. Dated room and furniture, 90s maybe? Noticed some of the rooms on the floor must be privately owned and looked a lot nicer. No breakfast or anything included but full kitchen so if you go for a small shop can have breakfast there. We had DVD rental included from a kiosk in the tower but the movies we rented kept pausing and skipping (probably from overuse). Location is ok, little bit of a walk to the “main” Waikiki area but if you don’t mind that it’s fine. Didn’t have time to use the pool area but had a look at it, again, average and a bit dated. If your not going to spend heaps of time in your room or the hotel then it’s a good enough stay I guess. Beds were firm and pillows were super thin.

tgu2018a 12/09/2018

I rarely leave reviews. I own a hotel & know that a guests satisfaction level is based on so many factors & personal expectations. I know first hand how hard it is to please everyone but this is far beyond personal expectations not being met therefore I felt compelled to write a review. We entered our room and the microwave was beeping with an error message that the panel needed to be replaced & front desk suggested unplugging it but the plug is locked behind a cupboard door. To make the beeping stop we had to turn the breaker off leaving us with a silent microwave but no functioning fridge. When accessing a plug to charge our phone, the lamp plug/cord exploded, split apart & shocked my husband. Went for a drink of water & the tap was spraying everywhere. This all happened within 30 minutes of checking in. The thought of having to spend the next 14 days here horrifies me. Nothing within the four walls of our room is inviting or comfortable or built/manufactured before the 1980’s. Hard beds, a pull out couch that is 8 inches higher at the bed head than at the foot of the bed, an air conditioner that is loud and totally ineffective. Went to front desk to speak to someone and after waiting over 5 minutes just walked away. Will try again in the morning. I’m sure that over the 37 floors there are some nice units but this definitely is not one of them. Thanks Waikiki Banyan for making my first night here memorable for all of the wrong reasons!