Aston at the Waikiki Banyan

leongs019 (Ewa Beach, Hawaii) 01/26/2021

My check in papers were mixed up with another guest. Pool, basketball court and bbq areas were closed due to COVID-19. Only two elevators were operational, therefore wait times were long. (more than 5 minutes). The tv did not work and neither did the disposal. No bellman. Limited hours for housekeeping so had to go to the front desk for towels. Front desk personnel were very helpful and friendly.

kandykurl07 (Honolulu, Hawaii) 01/22/2021

The staff here is amazing, the rooms on the other hand are not so pleasant. I wish they had stated on their website that they were renovating or at least mentioned it while at check in. I have severe allergies to dust and would have liked to be informed of this so that I could make changes to another hotel. I entered the elevators there were boards and plastic on the walls and floor, as I exited there were the same boards and plastic with a few holes in the walls and dust in the air. I was hoping the rooms would be different, but as I entered the first room it was extremely dusty and extremely hot! The ac wasn't working so I called the front desk to state this and the kind receptionist changed my room immediately. The second room was better than the first, but still dusty and the bathroom had a small hole in the roof above the toilet which looked like it was kind of falling apart cause there were some grains on the toilet. The bed was completely filthy because once I laid down I started to sneeze and have congestion and it didn't stop the entire night.

rath365 (Chicago, Illinois) 12/21/2020

I've stayed a few times here and each room is hit or miss. The constant seems to be the very hard beds in the rooms. I deal with it as when I'm traveling for work I like to have a kitchen so that I can cook for the longer stays that I'm there, however I think I may be looking for different places in the future. I would be willing to spend a little extra for a more comfortable mattress. The rooms could really use a remodel as most of them haven't been updated in a very long time.

DNASAM (Fremont, California) 12/16/2020

The studio was clean, but the furnishings and place looked really drab and old. I would stay again because of the location, but needs serious updating. The staff was extremely courteous and professional.

slandcprice (Seattle, Washington) 12/03/2020

Dated cabinetry and furniture but overshadowed by excellent location and helpfulness of the staff. Easy walking distance to the beach as well as easy driving access to the freeways, grocery stores,the rest of downtown, and most importantly Leonard’s! We will be back.