Dottie H (Syracuse, New York) 04/08/2018

Conveniently located 1 block from the beach, shopping and restaurants abound within walking distance. Our condo was spacious, clean, tastefully decorated and had all the kitchen necessities for preparing a meal. The bathroom was on the small side. The balcony offers a limited view of the ocean and more of the city, which is very scenic at night. Two double beds and a pull out sofa can accommodate 5 or 6 people. Beds were on the firm side, we didn't use the pull out sofa. Extra bedding and towels were available in the closet. Light colored drapes ensure that you are up with the sun so you don't spend vacation in bed! They are definitely not room darkening drapes. Washer and dryers were available at the end of the hall. An outdoor recreation area is on the 6th floor with outdoor grills, picnic tables, pool, hot tub, snack shack, tennis court and children's playground, there's probably more that I overlooked. The Banyan is one of the few properties that offers parking included in the rates, in the attached garage. A big plus as parking on the street is impossible and parking lots can be pricey. This was my second stay at the Banyan and I would not hesitate to book it again.

converge77 (Surrey, Canada) 04/03/2018

Clean, convenient and spacious rooms for families. We had four of us and they supplied an additional cot so our teens could sleep in the living room while we slept in the bedroom. Everything you need in the kitchen and bathroom. The pool and two hot tubs (hot and searing hot) were well kept. The DVD options were best in one tower over the other, so you might want to check each tower for their selections. Many things in the room needed to be 'fixed' while we were there, but they came immediately to deal with each issue. We were sold a package from the travel agent that said so many extras, but then when we got there, they claimed that they had never provided such things as slippers, or robes. Even the photos showed a very fancy room with granite kitchen top, but we got a room still functioning from the 80's decor, etc. However, the travel agent claims they only sell what the properties provide info on, and therefore, we paid for and were expecting something that was simply not even offered. Whose fault is that??? We still had to pay the $25/night resort fee, which is pretty standard in Hawaii on top of what is paid to the travel agent. In future, I am booking directly rather than through Flight Center Travel Agents.

MauiCooker (Wailuku, Hawaii) 04/02/2018

This hotel has certainly seen better days. The sofa was so threadbare that we were afraid to sit on it. The lampshades are broken, the furniture is shabby, the carpet has buckled so badly that we tripped on it several times. The staff was great, but someone cooking in the next room set off the fire alarm and the building was evacuated (like, 8:30 at night). That was quickly rectified, though. It is one of the cheaper hotels in Waikiki (in fact, one of the few available at that time). But you pay extra for parking, you pay an extra resort fee...maybe not such a bargain after all. I spent the night sitting in the chair...

icookgood (None, Italy) 03/26/2018

This hotel was part of a package.The rooms were clean, but very dated. Two of the four had a mildew smell. We requested a handicapped accessible room. It was a bit larger than the other rooms, but had no grab bars in the bathroom. It had a regular size tub that had to be stepped over for a shower. I asked the concierge what restaurants delivered. She told me to use GrubHub. There was a small coffee shop just off of the lobby. Simple but good food. There was a small store onsite. The hotel charges a resort fee even if you don't use any thing it covers- game console, news paper, wifi.

03/26/2018

Poor quality resort. Poor quality rooms and furniture. Everything very old . The bed was terrible to sleep in. We would not return to this resort. Save up your points and go to another resort if you want to go to Oahu.