LakeLady2012 (Denver, Colorado) 10/16/2018

This is the third time we've stayed here. The grounds are manicured and so beautiful. The pools are stunning. We've stayed here three times over the years and the grounds and pools are always well cared for. Our only negative was most of the front desk staff was extremely friendly but one attendee didn't seem to be very patient upon our check in and other times we had a need to stop at the desk. The condo could have been cleaner and we had to call at 5 p.m. to get our trash removed and towels delivered but only 1 of our 10 nights there. The other 9 days this was done by 4. Overall we were very happy and met many wonderful staff members and would recommend to family and friends.

medanne1 (Lahaina, Hawaii) 10/15/2018

Had a mini staycation with my daughter and granddaughter. There were two pools and one was just right for kids with two waterfalls and lots of fountains. We had dinner and lunch at the local restaurant where to food is excellent. Drinks are also good, there is no room service. Our condo unit was two bedrooms with a loft, full kitchen are great view of both pools and ocean. One of the best resorts on Maui for all ages.

mtnguy (hendersonville, NC) 10/13/2018

We booked a one-bedroom condo. The condo had a stunning view, tasteful decorating, comfy bed and well-appointed kitchen. We appreciated the daily maid service and hotel amenities on-site, including the restaurant, bar, and shops. Parking is easy. There is a full grocery store across the street. The restaurant on site was good and served breakfast, lunch and dinner. There are small take-out type restaurants across the street (This was good for us because we had some long days snorkeling and touring and didn't wish to cleanup to go to dinner, but just wanted something to eat). A couple of negatives (which the facility has no control of) are that the beach is very, very narrow and there is not a variety of nice restaurants within walking distance,

MauiLover5 (Aurora, Colorado) 10/13/2018

We have stayed at this location almost 10 times. We usually stay in room 106. It’s considered a garden view but does have a view of the ocean. We like it because it’s very quiet and you can open the bedroom windows at night and hear the ocean. This year do to some remodeling they put us in room 150. The a/c is freezing in the bedroom which backs up to a hallway and the black out curtains don’t work very well. We are close to the pool which is very noisy until 10 at night. If you are sleeping on the pullout this is a problem if you want to go to sleep earlier. The entire room is hard tile. No carpet at all. Housekeeping has not done a very good job. The outside of the microwave was disgusting. The have not put a top and bottom sheet on the pull out bed. There is a full size washer and dryer in the room which is convenient. Also a full size refrigerator in the room. We had an excellent dinner in the Beach Club Restaurant last night. Friday night they had a couple playing great music while you were eating and if you go during happy hour some meals are 20% off. So those are my reasons for a mixed review this trip. We will try it again next time and see if we get our favorite room back. Aloha

Joe S (Centennial) 10/10/2018

This is an amended review. The previous one was entered under my wife's Trip Advisor account and we are in the process of having it deleted. I had a complaint in the previous review and by his response the Rooms Division Manager more than made up for our objection. I have never had such a swift resolution and couldn't be more satisfied by his personal attention. I could not recommend Aston Kaanapali Shores highly enough! Here is an ordered list of why it deserves Five stars. #1 - The property is meticulously maintained. There is someone doing some variation of landscaping every day. The pools are spotless - ideal for families as well as couples. #2 - The room was perfect. The bed was always made neat and square - so tight you could bounce a quarter off of it. There was always dish soap, dishwasher soap, fresh kitchen linens and laundry soap. The same goes for bathroom towels and soaps. Having an in room laundry facility is so appreciated and we used it heavily. #3 - We used the many amenities: my wife did the Hula class, Make your own lei class, I did the scuba diving lesson, and the dining credit was a welcome addition. #4 - Our room was on the 8th floor, oceanview (second from top) and we couldn't have gotten any closer to the ocean without getting a two bedroom. Should we go back we will ask for that room again. My wife loves to fall asleep to the sound of the surf whether it is on the lanai during the day or opening the window at night. We shopped at local grocery stores and ate virtually every meal on the deck. After the sun went down we would sit out and use star finder apps to identify the constellations. #5 - Don't miss the birds when they come home to roost in the evening - it is a real concert of sound! #6 - This is the best priced property for the value on all of Maui and I couldn't have been happier. Well done Aston Kaanapali Shores!