Trish B (Woodland, California) 05/20/2019

Enjoyed a lovely dinner at the Volcano House. Food was excellent and our server Beth was very knowledgeable about the wine list. Recommend reservations as the host acted like it would be a challenge to seat us, even though there were very few diners during the slow month of May.

joheydon (South Carolina) 05/19/2019

On previous visits, we've stayed (and loved) Volcano House, but this time we drove up from Kona to have lunch. It's one of the two easily accessible sites to the volcano crater (other access point is the steam vents). After all the activity last year, the volcano is back sound asleep. The meal at Volcano House is always impressive.

JOhnh57000 (Arlington, Texas) 05/18/2019

What a great place to enjoy lunch while overlooking the crater. Absolutely the best place to relax after walking the trails around the crater. The restaurant is located ion the first floor of this older lodge.

travellerabroad0 (Dubai, United Arab Emirates) 05/18/2019

Great location - We had an absolutely stunning crater view which was incredible to wake up to. The hotel itself is older and therefore a bit noisy, I would probably choose to only stay one night if we did it again. Restaurants are ok, so much potential! There was some confusion at checkout when the card used for guarantee was charged even though we’d asked for it not to be.

R0d3y (Louisville, Kentucky) 05/15/2019

I will be honest, I did not think I would enjoy the volcano house as much as I did. Besides the room itself which was small and had an even smaller bathroom, the view was amazing and the breakfast was out of this world. The nearby hikes which were in walking distance were incredible and since you are inside the national park you could visit even more amazing places with a car. I don't recommend taking smaller children as the walks can be tough and they have warnings about the dangers of the steam from the volcano being bad for children to their lungs, with all of that being said, it is a great place for those who enjoy nature and the wonders it brings.

yes2travel (Atlanta, GA) 11/26/2018

I must begin by giving high marks to the Aston desk staff. Jenny Tolentino knows her business and how to make customers happy. I spoke with her before and during my stay and she went over the top to make things wonderful. If you stay here through an Aston booking don't hesitate to ask for her assistance if needed. You will not be disappointed. Our unit was a 2BR Garden View. The unit size was terrific and the balcony out of this world wonderful. The unit itself is privately owned and was very dated. There were patch marks on the walls, worn out cabinets and a general "1970's" type furnishings, sinks etc. The kitchen appliances and furnishings definitely need replacing and from something more upscale than Wal-Mart. Regardless of the shabby room disappointment we had a lovely time and will definitely return to the resort in the future. (Albeit requesting a different room.) The pool and grounds are fantastic. The tennis courts very well maintained. It is lushly landscaped and very quiet. Access to Waikoloa restaurants is easy and the nearby hiking trails wonderful. Wish I was there right now!!

Janie4359 (Round Rock, Texas) 09/26/2018

This is a lovely, gated community and the Aston management property employees were extremely friendly and helpful. Hailey was very nice and helpful with our check-in process. There's even a free movie rental box in their office to take some movies to your unit. We got lucky and were placed in a Villa (#18). Villas are grouped 4 together; 2 upstairs units and 2 main level. We scored an upstairs villa that had nice furnishings. Since these are privately owned properties, each unit will be different. The villas have a carport for one car for each villa. 2 separate carports for the building of 4 villas. If you can be lucky enough to get placed in a villa, you will have an ocean view overlooking the golf course. The lanai was very large with a table for 6, a couch and even had access from the Master bedroom as well as the 2nd bedroom. Each night we were treated to a beautiful sunset. This was a 2 bedroom, 2 1/2 bath condo. The extra 1/2 bath came in real handy with 4 of us getting ready. Both bathrooms were large with the master having a large, 2 headed shower and the other bathroom having a garden tub and lovely shower. Both bathrooms were double vanities. There's a safe in the master closet. You are close the the Kings Shops and Queens Marketplace as well as the Blue Hawaiian Helicopters. The only minor issue was some pesky sugar ants which the management company were quick to come and spray. Central air so it was very comfortable. We will definitely return here on our next visit.

Redoak1977 (Jamestown, Pennsylvania) 09/16/2018

We spent a week at the Shores. It was clean, roomy, and comfortable. A wonderful condo with beautiful grounds. The staff was very helpfull and friendly. If you are going to be on the Big Island, I highly recommend staying at the Shores.

vegewalk (Santee, California) 07/22/2018

Our two bedroom condo was overlooking the golf course. It was way bigger than I imagined. We booked through Costco and feel like we really got our money's worth. Having a washer and dryer in unit saved us from bring more luggage. It was clean, service was great for check-in and check-out. We chose not to get daily maid service. We used the condo as a launching pad for most of our adventures driving around to other places, so we didn't do much on property. When we needed to stay in and relax the condo definitely suited our needs.

John H (Fullerton, California) 07/14/2018

The units are very nice, AC is good, and lanai is very nice. Units are spacious. The pool is very nice, clean, and has a range of depth from 3-5, but not much 3 feet. Little kids will need floaties. Hot tub is nice although the jets are not very strong. In July the place felt deserted; might be due to weather (90), volcano, etc. The area is very touristy and pricey. It's about 0.5 miles to rocky shore and 1 mile to sandier A-bay. The grounds feel safe and are green, but everything is spaced out (ie, need a car to get around comfortably), and it feels 100% tourists. If you want to mingle with locals, this is most definitely not the place.

relouie (Tehachapi, California) 05/08/2019

We just got back from a week in Waikoloa and wished the unit was better. We booked our trip through Costco, hoping it would be a well maintained unit. We stayed in a 3 bedroom, Unit 605, and figured renting the larger one would mean it was a nicer one as well. I even called the office at Aston a couple times before we got there, to make sure we would have a cleaner unit, with one of my grand kids beginning to crawl. We checked in later in the day and within an hour of my granddaughter crawling on the living room carpet, her knees and feet were black from the dirty carpet. Based on many other reviews, we thought that beach gear, chairs and other items would be available for our use, but there was nothing in the unit like that. We went to sweep the tile floors and there was no broom. We decided to use the vacuum that was in a closet but the tank had been removed, so we couldn't use that either. There are also no dish towels or sponges, so make sure you bring your own.The garage, several kitchen cabinets and some of the closets were locked so we had to access to those. It appears the owners and property management company take very little care of this unit and Costco will be made aware of this. I hate writing bad reviews but I also want to protect others in the future. As far as the complex goes, it is very clean and the pools are well maintained. We did have to pay a cleaning fee, which is pretty ironic.

MaddieAk 03/31/2019

We rented through Ashton Waikoloa Colony Villas last year and had a wonderful experience. Sadly, this year we had a different unit and a completely different experience. The kitchen was infested with cockroaches. We saw more than 10 in one day. They were crawling under the buttons for the oven, still alive. There was still coffee in the pot when we arrived. Spills on tables and dust in the fans. The furniture was worn and stained. Carpets felt dirty. White sheets had turned yellow. You could feel the springs inside the cheap mattress. Pillows and sheets were cheap. I am not one to complain and spend many trips camping. This was unacceptable.

kimtrainer 03/28/2019

We rented in the Aston Waikoloa Colony Villas through interval international's get away for spring break. The pictures you see on interval's site for their rentals is not what we ended up with. Let's first start with check in. You check in off-site, which is really not a terrible thing, more of a hassle because it's in the Queen marketplace where parking is not adequate and your first time going it's a small challenge to find offices. Secondly office staff is super friendly and helpful and I want people to know that through this ordeal the staff was great especially Emmie and Hailey. Sorry for the spelling. We first checked into unit 1001 and then 1401 and to be blunt we were very appalled that Interval would allow the use of these condos. I'm not exxagerating when I say filthy stained carpets in both, heavily used, dinged up, dirty couches, tables, chairs and then hairs in shower stalls. We spent the night in 1401 but asked again to be moved. Please believe me that I wouldn't take off my flip flops and walk on either units carpetting in barefeet. The next day Emmie helped us find unit 1703, which just happens to be the unit you see on intervals site and it was beautiful. So my suggestion is to make sure you know what unit you are getting and demand to see pictures. Units 1401 and 1001 are not acceptable and I will be contacting interval to let them know about this situation. Everything else about the property is stunning and again a big shout out to the office staff for helping us.

DarkMarmot (Bellingham, Washington) 10/28/2018

I was surprised by the size of the villas. Our family of 4 stayed in unit 403, which was very private and overlooked the 10th hole of the Waikoloa Beach golf course. It was a clean, 2 story unit with 2 bedrooms and 2.5 baths, a stocked kitchen, and a large, open living area with an additional fold out couch. There is a lanai off the master bedroom and a patio off the dining area with views of the golf course and blocked from other units. In the garage was beach and pool toys as well as 2 boogie boards. Other units in the complex are not as private, so note the location of the condo you rent. The villas are located close to the Hilton and the Kings and Queens shops. There is a garage attached to the unit and this unit also had a reserved parking space. Walking to the beach, restaurants, and Buddha Point is easy from the condo. It is a quiet, gated community with easy access to everything in the Waikoloa Beach area.

geraldr507 (Oakland, California) 08/19/2018

Prior to this past May I've never been to Hawaii. Last February my family and I booked our trip to Hawaii to attend my nephew's high school graduation in May. We planned to stay for five days at the Big Island. We were going to stay at Royal Kona Resort through a family discount. However two weeks prior to my Hawaii trip we ended up not getting the reservation. Desperately at the eleventh hour on Friday before Cinco de Mayo my cousin's girlfriend booked this place. Even though we were about 45 minutes away from our original destination to stay we had no choice but to book the reservation at this place as everything else was booked. Where you stay affects your itinerary. By staying here I had to change my itinerary. If things don't go as you plan you have to make the most of it. Even though I wasn't able to stay at Royal Kona Resort there were some benefits of staying here. First this place is about 2 minute drive away from Queens Market Place, which not only was the pickup destination for the Kohala Waterfall Tour but also there was grocery place Island Gourmet Markets and Starbucks that serves Kona Coffee, which you can't find at any Starbucks on the mainland. Second unlike the busy resorts full of tourists this place is separated from all the noise because you're staying at a condo. Third this condo is very safe as you don't have to worry about theft as this a gated facility. The house we stayed at was a two-story with 3 three bedrooms. In this facility there is a tennis court and swimming pool. During my 5-day stay here on the last week of May I had a relaxing, quiet time here. There are drawbacks staying here. First unlike the resorts that are situated next to a beach this condo isn't close to a beach that is walking distance. Second is this condo is more expensive than a resort. Third and the most important is you are responsible for cleanup through the usage of the kitchen and bathroom. By staying at a resort you don't have to worry about the cleanup. I'll be honest my rating had to do by not staying at a hotel and ended up by staying here at the last minute. This place isn't for everyone. If you're with family I believe a resort would be more beneficial. However if you plan to have a bachelor or bachelorette party this place would be more useful and convenient than staying at a resort. At the end it all depends on you where to stay.

themeeks1 (Livingston, Texas) 05/15/2019

Just spent a week there, we had a 4th floor two bedroom, two bath units that had just been totally renovated. Everything in the unit had been replaced, kitchen appliances, floors, all the furniture( a sofa still had the tag attached) and new paint. The grounds were well maintained and the view was outstanding. The sound of the waves breaking outside the windows made for a peaceful nights sleep. The staff excelled in every way. Great location near town with free underground parking. Highly recommend!

Bettina W 05/12/2019

Stayed on 3nd floor 2 bedroom and 2nd floor 1 bedroom in 2 separate visits. Loved the views. Well maintained and spacious appartments. Kitchens well equipped and great to have washer & dryer in rooms. Great pool and the sunsets from balcony or down on small beach area were best we have ever seen. Staff were so very helpful and friendly, no parking issues. Absolutely would stay again if on the Big Island.

2012Ramtruck (Bon Accord, Canada) 05/07/2019

Suite was clean and quite, pool and grounds were very well maintained. The suite we had was very dated and could use updating. furnishings and finishes. Great ocean view from most of the suites. Semi-private beach area a nice feature

Marylou5070 (Ottawa, Canada) 04/22/2019

We like it here as we have been here 4 times in last 20 years.Each time we have had an ocean front .Each unit has a fully equipped kitchen and 2 bathrooms.It is plenty of room for 2 people.It is centrally located and quiet. We enjoy the view, hot tub and good sized swimming pool.The elevator was upgraded and very modern.Barbecue grills are readily available.No swimmings but turtles come by on the lava rocks.We do wish they would add adult hours to the pool schedule.

JLQ14 (McMinnville, Oregon) 04/15/2019

We booked our trip thru Costco Travel. Central location, nice pool area with hot tub jacuzzi. Plenty of lounge chairs and tables with umbrellas with a view of the ocean. 3 gas BBQ for cooking while enjoying the ocean. Our unit is one bedroom with 2 bathrooms, full kitchen, nice dining and living area and a comfy lanai with 1 lounge chair, 2 high back seats and 2 more with a table plus a ceiling fan overlooking the ocean. The stack washer/dryer were very useful and daily maid service for the condo was so nice. Bench in entry for shoes and sitting. Pool towels issued. We did have some problems getting the PS3 to play BR movies as it needed updating and better user instructions. Staff have been helpful and friendly ( office, hskping and MAINT) during all conversations. Parking can be underground or outside lot, permit issued. Swipe cards used for doors everywhere for security which is good. Enjoying our stay!!!