Steph H (Ontario Canada) 06/05/2018

We are a family of four we stayed one night in a volcano view room on the second floor. The room was comfortable, but it is older and dated. We didn't stay there for the accommodations, it was for the location. The view is stunning! Seeing the glow and bubbles of the lava and volcano at night and in the morning before sunrise was stunning. I highly recommend staying here and enjoying the beauty of nature!

Nello F (Burlingame, California) 06/03/2018

Views were great. Hotel is dated. Restaurant is mediocre. That being said, if you're here to experience the volcano, want a room with a view, and want to have a convenient launching point for frequent hikes, you can't beat volcano house.

Senioronabudget (Kent, Washington) 06/03/2018

The volcano house has its "rules". Our daughter was concerned that there was no doorman to help with the luggage. There are no TV's in the rooms. The desk clerk can be a bit snarky. HOWEVER Where else can you look out the window and see a caldera of a volcano? While the restaurant is busy at noon with all the tourists, the evening meal is delightful with more staff than visitors. If you want 5 star amenities, this is not your place. If you want a unique experience, it is here. NOTE: Make reservations at the front desk before going in for supper. They do have their rules.

MrKiller21 (Melbourne, Australia) 05/19/2018

Personally we found the restaurant a bit pretentious. That is more a criticism of us then them.. just not our type of dining. That said, our waiter was attentive and friendly. A constant supply of cold water, before asking, is always a good sign. The meals and especially the desserts were quite superb. Live Hawaiian music in the background, the view of the glowing rim from the volcano.... they are not doing much wrong here. An enjoyable evening.

funonthemove (Cookeville, Tennessee) 05/17/2018

My husband and I stayed 2 nights at the Volcano House on the Big Island of Hawaii. This is run by the National Park Service and has less than 40 rooms. We were welcomed by the friendly staff and our check-in was quick and easy. Don’t expect a five star room, but our room was clean, decorated nicely and had an awesome view of the crater. There is no television as they want you to enjoy and experience the park, with its stunning views and many walking trails. The lobby was so inviting with its fireplace and rocking chairs, and there is a nice restaurant and a bar with full views of the crater, and two gift shops with very nice items to commentate your visit. Across the street is the museum with everything you would want to know about volcanos and the beautiful art center showcasing the many items made by local artists on the island. If you want to do something different while visiting the Big Island, the Volcano House is the place to be.

familytravellerz (Victoria, Canada) 04/29/2018

We had a two bedroom condo that we booked through VRBO so we did have any interactions with the Aston staff. The condo was spacious (with the exception of the outdated and cramped kitchen) and comfortable with a large lanai and its own BBQ. The Shores is a beautiful complex in a good location. The grounds and common areas were well maintained. Pool was good. The fitness room is small but very clean and well enough equipped. The resort seemed to have a lot of full time residents.

DDDFJD (Carmel, Indiana, USA) 04/06/2018

Working with Peggy at Waikoloa Realty (808) 886-7874, reservations & communication throughout were excellent. All questions answered immediately. The Waikoloa area is beautiful & easy to find. The directions & map sent prior to arrival along with check in information was perfect. To have an assigned parking spot is wonderful & this one was especially nice because it was right on the end & marked for this condo. Step into this 2 bedroom, 2 bath unit & immediately you feel at home. It’s warm & inviting & especially comfortable. The kitchen has everything you’d ever need to cook a full meal, even some spices & coffee/tea supplies. This microwave is the easiest one to operate I’ve ever encountered. The dining room table & chairs were beautiful & the artwork delightful (South Pacific was a favorite musical of mine). There is a desk in the dining room to use to set up your computer. The living room, again, very comfortable & the TV worked well. Ceiling fans in the living room & master bedroom provided just a touch of breeze when needed. Full windows in the living room & bedrooms offer you the views of swaying palm trees. I practically lived on the wrap around lanai with very comfortable furniture & the perfect place to enjoy your meals, a good book, a cup of coffee or glass of wine. The master bedroom had the most comfortable king bed & lots of closet & drawer space. The master bath has double sinks & lots of storage underneath. There is a huge shower with dual shower heads & lots of hot water. The washer & dryer is always a welcome addition - so nice to continue your travels or return home with clean clothes. In the entry there is a collection of great books, movies & a game to enjoy during your stay. At The Shores & for your use is a gym, tennis courts & barbecue areas that include a table & chairs for outdoor dining if you want something other than your lanai. For golfers, you would be in paradise as the course is right outside the complex. You are a short walk to the rocky coast & the King’s trail that goes along the ocean’s edge for quite a way. You are very near A-bay which is a breathtakingly beautiful beach. Many restaurants, grocery stores & shopping reside within the Waikoloa complex. There is even a movie theater. We’re already looking to return, LOVED our stay & the Waikoloa area & would return in a heartbeat. Special thanks to Peggy for making our stay so wonderful.

ryancoke99 (Prince Albert, Canada) 03/18/2018

Absolutely enjoyed out stay at Aston Shores at Waikoloa during the week of February 17 - 25,2018. Central to most things on that side of Big Island, but still a drive to pretty much anywhere you wanna go (fairly typical of Big Island though). Aston Shores is a gorgeous property and the suite we rented from VRBO, was incredible. Please check out info@waikoloavacationcondos.com for their multiple rental properties. The only negative thing I can say about our whole trip is regarding our car rental experience. We've rented multiple times and have never experienced such poor customer service. We reserved a standard size SUV with Budget Rent a Car months prior to arrival. After being in airplane and waiting in airports for pretty much 17 hours, we were faced with an almost 2 hour wait in Budget's building before being helped. Then, the lady behind the desk informs us there are no more standard sized SUVs left and we'd have to take a downgrade, with no offer of refund of any kind. As we we're exhausted and just wanting to get to our condo, I just accepted it and drove away. I have sent a few emails since to Budget, to only be offered a $43 refund for the experience. Needless to say, I will never entertain renting from Budget again. Anyway, enjoy The Big Island. Peace

mimi565 (Regina, SK) 03/11/2018

We stayed in Unit 235 and it is very well equipped with everything guests need for a great vacation. The kitchen is well stocked with dishes, cutlery, cooking utensils, pans, etc and has a blender, coffee grinder, toaster, coffee machine and more. The king and queen beds are very comfy, the twin bed was a bit uncomfortable. There are plenty of sheets, towels, blankets and pillows, although the pillows soon need to be updated. There are enough beach chairs for 7 people, boogie boards, snorkelling equipment, tennis rackets, and coolers - everything needed or the beach! The living area is meticulous as well as the lanai, which has an abundance of furniture making it the perfect place to spend all your spare time.The floor tile on the lanai and inside the condo is beautiful and easy to clean. The only thing that would be nice is to have a barbecue on the lanai, but the barbecue station is not that far from the building. The pool and hot tub area is a great place to spend a pool day - very clean and well-kept.This location is within walking distance to all of the Waikoloa Resort amenities, and we would not hesitate for a minute to stay at this property again.

Lon C (Round Rock, Texas) 03/07/2018

On our recent trip to the Big Island, we stayed at this property. We (two) had a one bedroom unit on the third floor facing Mauna Kea and Hualalai. It was spacious, had a full kitchen, 1 1/2 baths, and a lanai to die for. I'm sure we will go back!

tarajog (Visakhapatnam, India) 06/18/2018

Great Beach services. It supplies all snorkeling gear, beach gear and chairs. It provides super market just out side the villa area called Queens market. Accommodation is very nice with scenic view, clean and neat. Tennis court and swimming pool facility is available. There is Beach next to it called Waikoloa.

Buttons560 (Beaverton, OR) 06/13/2018

We have stayed in several condos in the Waikoloa area but we thought we would stay somewhere new. It was very nice. Where we had to check in at the Queens shopping center was quite a ways from the actual condos. The staff was very helpful and friendly, especially Emmie. Every time we interacted with her, she was so willing to help us with anything we needed. You had to go into Aston's office to get extra coffee, shampoo, soaps, detergent , etc.. which was kind of a pain. The condo itself was very nice, parking was kind of an issue. Not a lot of spaces for people that rent in the facility, I think it was more owner occupied. The swimming pool area was very slippery and dangerous when wet. I saw several little kids falling down and the edge of the pool was very sharp, saw a man cut his foot. All in all it was a nice place to stay.

snowseekerWA (washington) 04/24/2018

We made our reservation through Air B and B and a group called Resortica. This is the same property, but possibly different units than those available through Aston, but it's the same overall development/neighborhood/property. Wiakoloa village is a great place to stay and this condo complex was perfect for the price, location, and amenities. The unit itself is a well designed townhome with minimal shared walls, was spacious and very comfortable. The bed arrangements were perfect for our family (two singles for the kids, a queen for grandma, and a king for mom and dad), the kitchen/dining area was well stocked and had more than ample space, and the living room with very tall ceilings had a great feel to it. There was a HUGE grass/green space out the back sliding doors, which was perfect for the kids to let themselves out and play. The appliances were new and efficient making it as easy as being home to get the dishes and laundry done. The only thing I would change if I were building it myself would be to increase the outdoor patio space. Also the owners/managers go out of their way to say you get a "starter" amount of laundry detergent/dish soap etc... We were very pleasantly surprised to find enough supplies (garbage bags, soap/detergent, shampoo, etc...) to probably last a month. Lastly, it was really great to have a nice collection of beach chairs, beach umbrella(s), boogie boards, tennis equipment, some sand toys, and towels galore. All this stuff is really hard to travel with and we were very happy to have it in Hawaii waiting for us without having to spend a bunch of money to gear up on arrival. They even had some basic cooking things like oils (vegetable and peanut), salt, pepper, balsamic, and a few other things. The kitchen supplies, pots/pans, dishes, were better and more numerous than anything we have at home. This particular unit was nice in that it was across the street from one of the pools. The pool was also wonderful. It was warm, but refreshing. It was really fun to swim under the stars without being too cold. The hot tub was large and accommodating. The grills around the pool made making a poolside lunch/dinner easy and fun. My wife enjoyed the work out facilities and there are many paths and lots of space in the roadways for running/biking and kid play. Having the pass to the Hilton was the icing on the cake. While it's a bit of an outing/effort to navigate the resort because it's so big, it is a wonderful perk to have. We had one day where it was too windy to be on the beach and we were able to retreat to the Hilton for more fun in the sun instead of feeling like we had to retire to the room or condo pool. It's a very easy to walk there from the rental, however, with two younger kids and LOTS of pool and sand toys it was only practical to drive. The kids (ages 3 and 6) did scooter with me to the Hilton while my wife drove and we met up in the parking lot to gear up. It's also easy and fun to head over to the Hilton for their luau and its nice to have free parking for the event, too. In the end I would highly suggest the Wiakoloa Village Resortica as an excellent location and we really enjoyed this rental as an outstanding place for your Hawaiian adventures.

loveDCA (Seattle, Washington) 03/18/2018

Our AirBnB was part of the Colony Villas in Waikoloa and was perfect for an adult family of four. Our unit was a two story townhome with two bedrooms and 2.5 bathrooms. The community is quiet and well-maintained with one outdoor dedicated parking spot and a garage. The fitness center and pool aren’t open 24 hrs but they are both well-maintained. In terms of location, it’s an easy walk to the historical lava falls that are inscribed by early indigenous Hawaiians and the nearby resorts.

ildiInPDX (Portland, Oregon) 03/04/2018

We booked the townhouse rental through HomeAway and the property was managed by Kona Coast Vacations. Rental was great, well equipped and clean, very comfortable and relaxing. Kona Vacations was great as well, they followed up before the trip a few times and then checked in during the trip as well. Great service from them but the service from the property itself was pretty average. Luckily, we didn't need to worry about that! The hot tub was closed due to a leak but fixed the following day. We'll definitely be back.

Astrid909 (Adelaide, Australia) 06/20/2018

Booked a one bed oceanfront apt for 4 nights. Great views & well looked after property but our apt needs some TLC. Old carpets & furniture & fittings need to be updated. Staff onsite very friendly with great pool& spa amenities. Handy location to head into Kona & do the touristy sites nearby.

Teriden (Petaluma, California) 06/16/2018

The second day there I sat on a chair on the balcony, it falls over backwards and hit my head on the marble balcony. I call the desk to tell them, the manager of the company that oversee the condos, comes up bringing with her 2 maintenance men making them remove the chair immediately. We never got to see what caused the chair to fall. They never asked if I needed a doctor and acted as if they could less I was injured by something on their balcony. I'm a 60 year old woman wasn't doing anything must sitting down slowly. I had to spend the next 5 days laying on the couch watching TV and the doctor wanted me to stay one day passed by original reservation, and they charged me $77.00 more for the extra day when it was their fault.

Emma W (Manchester, United Kingdom) 06/15/2018

We were delighted with our ocean view 1st floor apartment during our recent stay. The apartment was far bigger than we were expecting which was a great surprise. Big comfortable bed with the nicest pillows! Kitchen was a fully functional kitchen, with all equipment, cutlery etc needed. What was nice was the dishwasher tablets, washing uo liquid, washing powder etc being in the apartment ( only a small amount, but enough for a few days). Having the washing machine/tumble dryer in the apartment is also great when on a 3 week holiday! Not a bad word to say about these apartments. Upon check-in, reception staff were very helpful and informative. Highly recommended, and would absolutely stay here again. Pool and Hot Tub also very nice and welcoming after a day out! Aloha!

Craig T (Plano, Texas) 06/15/2018

We spent a week at Kona by the Sea and loved it. We had an ocean front room and enjoyed sitting out on the lanai and watching and listening to the ocean. The grounds were well kept with lots of beautiful plants. We really enjoyed having a full kitchen so that we could eat in if desired. We also really appreciated having a clothes washer and dryer. Free DVDs were nice plus.

Bob D (Jamul, California) 06/15/2018

We could not have had a better hotel while in Kona. This hotel is right on the beach, we opened all our doors so we'd hear the surf all throughout the day & night. It is located central to the activities we were doing both up & down the coast. Importantly, for us, the room had a washer & drier, a full size frig (as part of a full kitchen) and a lovely lanai that looked over the ocean. If your idea of a Hawaiian holiday is to get the most out of every minute and have a beach front property that supports that goal this is a great place to stay.