aarstadj (Seattle, Washington) 01/01/2020

When we arrived it was clear the unit had not been cleaned. My daughter ended up getting lice from the bed, and was bit multiple times by something overnight. The floors were dirty and clearly not vacuumed. Showers weren’t cleaned. Hawaii was beautiful, but will definitely stay somewhere else next time.

Road370849 11/21/2019

Waikoloa Shores located in an ideallic setting, swimming pool, hot tub, tennis court, work out room, close to shops, and A-Bay that is great for kayaking, sailing, and snorkeling. Property is immaculate and family friendly. Home away from home.

lexijbella (Chino, California) 06/30/2019

I booked this trip through Costco, so I expected a nice resort. What I got instead was a completely outdated run down resort. The first night I turned on the lights on the restroom only to find cockroaches crawling around. I wasn't able to use the bathtub because the paint was peeling off. I found other people's trash inside the kitchen cabinet. There was old fake floral arrangements that were placed throughout the room, that were very dusty and dirty. The patio outside was dirty and dusty, with bird poop all over the patio furniture. On top of what you pay to stay there, the day you check in they charge you $150 cleaning fee along with 10% gratuity added on each day, and yet no one came to clean the entire time we were there. I ended up leaving early and booking a room at the Hilton across the street. Payed more than expected on this trip, never again will I stay at this resort, big mistake on my part for not doing my research and trusting Costco.

glendq (Kelowna, Canada) 06/04/2019

we enjoyed a very nice week here and liked the beaches nearby. the room was large enough for 6 of us in this condo. there was plenty to do nearby. the surrounding grouds were beautiful. the pool was clean and not too busy. really enjoyed it.

yes2travel (Atlanta, Georgia) 11/26/2018

I must begin by giving high marks to the Aston desk staff. Jenny Tolentino knows her business and how to make customers happy. I spoke with her before and during my stay and she went over the top to make things wonderful. If you stay here through an Aston booking don't hesitate to ask for her assistance if needed. You will not be disappointed. Our unit was a 2BR Garden View. The unit size was terrific and the balcony out of this world wonderful. The unit itself is privately owned and was very dated. There were patch marks on the walls, worn out cabinets and a general "1970's" type furnishings, sinks etc. The kitchen appliances and furnishings definitely need replacing and from something more upscale than Wal-Mart. Regardless of the shabby room disappointment we had a lovely time and will definitely return to the resort in the future. (Albeit requesting a different room.) The pool and grounds are fantastic. The tennis courts very well maintained. It is lushly landscaped and very quiet. Access to Waikoloa restaurants is easy and the nearby hiking trails wonderful. Wish I was there right now!!

Rob7039 01/05/2020

I’m not 100% sure the staff assigned us to the correct Room. There was a baby crib in the room when we checked in . The next day the staff called to see if they could go in the room to get it to which I said use, They them called three more times and emailed twice! This isn’t how I wanted to spend my first day of vacation. They were not very generous with supplies either- I think there was one extra roll of toilet paper and one extra garbage bag. The sofa bed was old and in pretty bad condition. We ended up purchasing an air mattress because there was no way anyone was going to get any sleep on that thing.And i was really unimpressed when we got locked a few days before we were due to check out. .The door code had got changed without notifying us. I wondered what would have happened if we had come back to the unit after office hours? Not impressed anyway- wouldn’t recommend.

maicoman1 (Waikoloa, Hawaii) 11/24/2019

I have been to the Big Island many many time and Colony Villas is the best place we have ever staye 2 pools and nice excersise facilities, and a very nice tennis court to boot. I would come here again without hesitation. Also felt very secure and safe

Lucretia L 11/16/2019

Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Home was well appointed and we did not lack for anything! Centrally located for all of our activities and with a pool and restaurant on property you really didn't need to leave if you didn't want too.

Hugemaniac1 (San Jose, CA) 11/04/2019

These are lovely Villa style units which have fallen upon disrepair. We stayed in Unit 801 which has a great floor plan and nicely furnished. The unit though is showing signs of aging which was apparent in broken blinds lading to the patio. The management company is doing a very poor job: on check in we were missing all sorts of items such as kitchen dish soap, no sponge, a single trah bag, no soap for the dishwasher, a single partial roll of toilet paper in the bathroom among other issues. The blender smelled as if something died inside of it. On the positive side, the sleep experience was good, quiet with good bedding. The fairway views are quite lovely and the grounds are well maintained. These units have great potential but are suffering as the result of management which seems a bit indifferent.

MargaretK576 (Bassano, Canada) 08/11/2019

My daughter and stayed at the Colony Villas in August. This is not a hotel but indivudual condos. There is no restaurants or bars on the property but it is a great place to stay. We had a large, well appointed 2 story, 2 bedroom, 2 bath condo. The master bedroom is upstairs and well appointed with a walkin closet. The bed was comfortable. The downstairs had a well appointed kitchen with a dining and sitting area. The second bedroom had 2 single beds and a cot in it. We were situated very close to the family pool. It is peaceful. The resort is gated. The grounds are wonderful. The only challenge is that you have to drive if you want to eat out. My experience being in a large group on this resort, is to go to Costco and get your food and drinks. By the time you get done with the day, you are ready to slow down for the evening. This place does have BBQ in the pool area and you need a key to get into the pool/BBQ area and a key to get out. All in all, I would recommend this resort to couplees with children or to anyone looking for peace and quiet.

Mercfire (Yallingup, Australia) 01/27/2020

we stayed 5 nights, after a long trip from Perth Western Australia, we were pleasantly surprised with the accommodation. the condo was clean , comfortable and peaceful , with a great property and grounds we have thoroughly enjoyed our time here. the kitchen is suitably stocked with all cooking needs in mind , as we like to cook and enjoy a relaxing meal together . beds were comfortable, Pool was very good and access to all local sights great. would highly recommend

theelarsonfamily (Santa Cruz, California) 01/10/2020

We booked through Costco as they have been great. Location is right along water. We had amazing sunset views from our 3rd floor unit. Great space to hang out during the day, big open living room, balcony for our family. We enjoyed the pool, jacuzzi and short walk to shops in Kona. Management keeps everything in great condition. My teenage boys enjoyed the free movie kiosk on-site.

juvemeister (Port Orchard, Washington) 01/09/2020

This resort offers a nice oceanfront setting. The facility is clean, enjoyable, and comfortable in most respects. The commons areas around the beach and pool are nice, the grounds are very well maintained, and parking seems ample (no extra charge). Daily housekeeping was provided as part of the package and my wife & I liked that our 1 bedroom suite had 2 bathrooms, full kitchen plus washer/dryer. Checking in was unpleasant and the wait for a room was long, so we didn't get off to a good start. I would also say that the Air Conditioning system put only a slight dent in the heat we experienced. That said, we spent a pleasant and enjoyable week at a pretty nice facility that was convenient to some wonderful dining and sightseeing, Our only real disappointment was that we paid the extra for an Oceanfront room that seemed more like an Oceanview room when compared with most of the rooms in Building 1. That building runs almost parallel to the shore and faces the ocean fully and directly, most rooms enjoying 160 degree views without obstruction. In Building Two, rooms face more to the south and are divided into sections that are staggered behind one another. If you are in the westernmost section (rooms 123 through 324), you are pretty much on the water with a full oceanfront view. Nice. The section we stayed in was right behind it (rooms 121-422) and set back behind a concrete wall. Thus our room (221) had a deck with maybe a 120 degree ocean view. Our sunset was largely blocked by a concrete wall while most of the folks in Building 1 enjoyed a full sunset view without having to leave their deck. According to the desk manager who went over the facility map with me, 3 of the 5 sections that make up Building 2 are considered Oceanfront in terms of pricing. In my estimation, at this resort not all "Oceanfront" rooms are created equal. If I stayed here again, I would probably choose to pay a lesser amount for an Oceanview room unless I was guaranteed a room in the central sections of Building 1 or the first section of Building 2. Expensive lesson learned.

Via2r (Aarhus) 01/06/2020

Having had a perfect stay in a condo at "Aston Kona by the Sea" a few years ago, we simply had to book it again when we went on our fourth round-the-world tour. This place is simply perfect if you want be as close as possible to the sea, listening to the soothing sound of waves crashing ashore, and relaxing in a quiet and comfortable environment, without noisy and annoying wellness and entertainment activities. The condo we stayed had recently been refurbished and we certainly didn't find anything to complain about. It had every convenience we could wish for during our 9 day stay, and with the car securely parked in the underground parking space, we could spend the evenings on the balcony enjoying the fantastic colours of a beautiful evening sky. In our view "Aston Kona by the Sea" is a perfect place for exploring the Western part of Hawaii, but rather tedious for trekking tours in and around Volcanoes National Park on the other side of the island

LindaS3515 12/31/2020

This is a very nice place to stay. Beautiful views of the ocean from our lanai. The pool was great. Stayed for a week. Never got tired of the view from our condo. Very spacious condo. Everything we needed, including pool noodles for the kids. Would stay here again.