Mary L (Las Vegas, Nevada) 04/13/2019

My husband and I had a great meal at the Volcano House. I had ono wrapped in thinly sliced pineapple and he had steak and lobster. Beth was super kind and an excellent server. Top a great meal off with a fantastic view of the steam vents with rays of the setting sun beaming down...fantastic! A very memorable evening. My only suggestion to the restaurant would be to have a little quiet music in the background.

myhrse11 (Toms River, New Jersey) 04/02/2019

We haven’t been to Volcano National Park since in 15 years and decided to return and really wanted to stay at Volcano House. It met every expectation. Rooms were very quaint and comfortable. Staff where extremely friendly. When we got to the hotel late at night they offered to keep someone there to make us a pizza before bed. The only thing I think would be a concern is the lack of an elevator for some and the lack of fans in the room. It does get stuffy. The view was awesome even without any glow from the volcano. We’re definitely going back.

plau678 03/31/2019

View is great but meal is average. There are not many other choices of restaurants either. We ordered fish and chips and pulled pork box. Fish was over cooked, (dry), pulled pork was a bit too salty but all acceptable. View is great if u can get a table by the window. Average lunch plate is $15 to $20.

AlaskaPedicab (Juneau, Alaska) 03/29/2019

Ahi Poke nachos were delightful. I had a veggie bowl and my wife had ono. Many restaurants serve a veggie bowl just to give the few vegetarians who might come in something to gnosh on. These veggies were grilled and cooked by someone who was proud of them and appreciative of their deliciousness. The ono was cooked perfectly. They also had five local beers on tap. Just yummy! They take reservations and always seem packed. Travis was our server and he made the meal fun. He gets five stars just for himself!

G8523SUpeterp (Honolulu, Hawaii) 03/28/2019

Growing up in a Hawaii, our family went to The Big Island every year. We always visited the Kilauea crater. I had longed to one day stay at The Volcano House, perched on the side of the crater. Finally went, as a 60th birthday present to myself. Was not disappointed. Views are stellar. Madame Pele in her glory. The accommodations here are good, good enough for basics, as the main reason to be here is the volcano. However, the friendliness and helpfulness of the staff is on a par with much more expensive properties. The restaurant serves very good food, especially when you consider they are part of a National Park.

yes2travel (Atlanta, GA) 11/26/2018

I must begin by giving high marks to the Aston desk staff. Jenny Tolentino knows her business and how to make customers happy. I spoke with her before and during my stay and she went over the top to make things wonderful. If you stay here through an Aston booking don't hesitate to ask for her assistance if needed. You will not be disappointed. Our unit was a 2BR Garden View. The unit size was terrific and the balcony out of this world wonderful. The unit itself is privately owned and was very dated. There were patch marks on the walls, worn out cabinets and a general "1970's" type furnishings, sinks etc. The kitchen appliances and furnishings definitely need replacing and from something more upscale than Wal-Mart. Regardless of the shabby room disappointment we had a lovely time and will definitely return to the resort in the future. (Albeit requesting a different room.) The pool and grounds are fantastic. The tennis courts very well maintained. It is lushly landscaped and very quiet. Access to Waikoloa restaurants is easy and the nearby hiking trails wonderful. Wish I was there right now!!

Janie4359 (Round Rock, Texas) 09/26/2018

This is a lovely, gated community and the Aston management property employees were extremely friendly and helpful. Hailey was very nice and helpful with our check-in process. There's even a free movie rental box in their office to take some movies to your unit. We got lucky and were placed in a Villa (#18). Villas are grouped 4 together; 2 upstairs units and 2 main level. We scored an upstairs villa that had nice furnishings. Since these are privately owned properties, each unit will be different. The villas have a carport for one car for each villa. 2 separate carports for the building of 4 villas. If you can be lucky enough to get placed in a villa, you will have an ocean view overlooking the golf course. The lanai was very large with a table for 6, a couch and even had access from the Master bedroom as well as the 2nd bedroom. Each night we were treated to a beautiful sunset. This was a 2 bedroom, 2 1/2 bath condo. The extra 1/2 bath came in real handy with 4 of us getting ready. Both bathrooms were large with the master having a large, 2 headed shower and the other bathroom having a garden tub and lovely shower. Both bathrooms were double vanities. There's a safe in the master closet. You are close the the Kings Shops and Queens Marketplace as well as the Blue Hawaiian Helicopters. The only minor issue was some pesky sugar ants which the management company were quick to come and spray. Central air so it was very comfortable. We will definitely return here on our next visit.

Redoak1977 (Jamestown, Pennsylvania) 09/16/2018

We spent a week at the Shores. It was clean, roomy, and comfortable. A wonderful condo with beautiful grounds. The staff was very helpfull and friendly. If you are going to be on the Big Island, I highly recommend staying at the Shores.

vegewalk (Santee, California) 07/22/2018

Our two bedroom condo was overlooking the golf course. It was way bigger than I imagined. We booked through Costco and feel like we really got our money's worth. Having a washer and dryer in unit saved us from bring more luggage. It was clean, service was great for check-in and check-out. We chose not to get daily maid service. We used the condo as a launching pad for most of our adventures driving around to other places, so we didn't do much on property. When we needed to stay in and relax the condo definitely suited our needs.

John H (Fullerton, California) 07/14/2018

The units are very nice, AC is good, and lanai is very nice. Units are spacious. The pool is very nice, clean, and has a range of depth from 3-5, but not much 3 feet. Little kids will need floaties. Hot tub is nice although the jets are not very strong. In July the place felt deserted; might be due to weather (90), volcano, etc. The area is very touristy and pricey. It's about 0.5 miles to rocky shore and 1 mile to sandier A-bay. The grounds feel safe and are green, but everything is spaced out (ie, need a car to get around comfortably), and it feels 100% tourists. If you want to mingle with locals, this is most definitely not the place.

MaddieAk 03/31/2019

We rented through Ashton Waikoloa Colony Villas last year and had a wonderful experience. Sadly, this year we had a different unit and a completely different experience. The kitchen was infested with cockroaches. We saw more than 10 in one day. They were crawling under the buttons for the oven, still alive. There was still coffee in the pot when we arrived. Spills on tables and dust in the fans. The furniture was worn and stained. Carpets felt dirty. White sheets had turned yellow. You could feel the springs inside the cheap mattress. Pillows and sheets were cheap. I am not one to complain and spend many trips camping. This was unacceptable.

kimtrainer 03/28/2019

We rented in the Aston Waikoloa Colony Villas through interval international's get away for spring break. The pictures you see on interval's site for their rentals is not what we ended up with. Let's first start with check in. You check in off-site, which is really not a terrible thing, more of a hassle because it's in the Queen marketplace where parking is not adequate and your first time going it's a small challenge to find offices. Secondly office staff is super friendly and helpful and I want people to know that through this ordeal the staff was great especially Emmie and Hailey. Sorry for the spelling. We first checked into unit 1001 and then 1401 and to be blunt we were very appalled that Interval would allow the use of these condos. I'm not exxagerating when I say filthy stained carpets in both, heavily used, dinged up, dirty couches, tables, chairs and then hairs in shower stalls. We spent the night in 1401 but asked again to be moved. Please believe me that I wouldn't take off my flip flops and walk on either units carpetting in barefeet. The next day Emmie helped us find unit 1703, which just happens to be the unit you see on intervals site and it was beautiful. So my suggestion is to make sure you know what unit you are getting and demand to see pictures. Units 1401 and 1001 are not acceptable and I will be contacting interval to let them know about this situation. Everything else about the property is stunning and again a big shout out to the office staff for helping us.

DarkMarmot (Bellingham, Washington) 10/28/2018

I was surprised by the size of the villas. Our family of 4 stayed in unit 403, which was very private and overlooked the 10th hole of the Waikoloa Beach golf course. It was a clean, 2 story unit with 2 bedrooms and 2.5 baths, a stocked kitchen, and a large, open living area with an additional fold out couch. There is a lanai off the master bedroom and a patio off the dining area with views of the golf course and blocked from other units. In the garage was beach and pool toys as well as 2 boogie boards. Other units in the complex are not as private, so note the location of the condo you rent. The villas are located close to the Hilton and the Kings and Queens shops. There is a garage attached to the unit and this unit also had a reserved parking space. Walking to the beach, restaurants, and Buddha Point is easy from the condo. It is a quiet, gated community with easy access to everything in the Waikoloa Beach area.

geraldr507 (Oakland, California) 08/19/2018

Prior to this past May I've never been to Hawaii. Last February my family and I booked our trip to Hawaii to attend my nephew's high school graduation in May. We planned to stay for five days at the Big Island. We were going to stay at Royal Kona Resort through a family discount. However two weeks prior to my Hawaii trip we ended up not getting the reservation. Desperately at the eleventh hour on Friday before Cinco de Mayo my cousin's girlfriend booked this place. Even though we were about 45 minutes away from our original destination to stay we had no choice but to book the reservation at this place as everything else was booked. Where you stay affects your itinerary. By staying here I had to change my itinerary. If things don't go as you plan you have to make the most of it. Even though I wasn't able to stay at Royal Kona Resort there were some benefits of staying here. First this place is about 2 minute drive away from Queens Market Place, which not only was the pickup destination for the Kohala Waterfall Tour but also there was grocery place Island Gourmet Markets and Starbucks that serves Kona Coffee, which you can't find at any Starbucks on the mainland. Second unlike the busy resorts full of tourists this place is separated from all the noise because you're staying at a condo. Third this condo is very safe as you don't have to worry about theft as this a gated facility. The house we stayed at was a two-story with 3 three bedrooms. In this facility there is a tennis court and swimming pool. During my 5-day stay here on the last week of May I had a relaxing, quiet time here. There are drawbacks staying here. First unlike the resorts that are situated next to a beach this condo isn't close to a beach that is walking distance. Second is this condo is more expensive than a resort. Third and the most important is you are responsible for cleanup through the usage of the kitchen and bathroom. By staying at a resort you don't have to worry about the cleanup. I'll be honest my rating had to do by not staying at a hotel and ended up by staying here at the last minute. This place isn't for everyone. If you're with family I believe a resort would be more beneficial. However if you plan to have a bachelor or bachelorette party this place would be more useful and convenient than staying at a resort. At the end it all depends on you where to stay.

tarajog (Visakhapatnam, India) 06/18/2018

Great Beach services. It supplies all snorkeling gear, beach gear and chairs. It provides super market just out side the villa area called Queens market. Accommodation is very nice with scenic view, clean and neat. Tennis court and swimming pool facility is available. There is Beach next to it called Waikoloa.

JLQ14 (McMinnville, Oregon) 04/15/2019

We booked our trip thru Costco Travel. Central location, nice pool area with hot tub jacuzzi. Plenty of lounge chairs and tables with umbrellas with a view of the ocean. 3 gas BBQ for cooking while enjoying the ocean. Our unit is one bedroom with 2 bathrooms, full kitchen, nice dining and living area and a comfy lanai with 1 lounge chair, 2 high back seats and 2 more with a table plus a ceiling fan overlooking the ocean. The stack washer/dryer were very useful and daily maid service for the condo was so nice. Bench in entry for shoes and sitting. Pool towels issued. We did have some problems getting the PS3 to play BR movies as it needed updating and better user instructions. Staff have been helpful and friendly ( office, hskping and MAINT) during all conversations. Parking can be underground or outside lot, permit issued. Swipe cards used for doors everywhere for security which is good. Enjoying our stay!!!

Terirex (Lafayette, Indiana) 04/13/2019

Our stay at Aston Kona by the Sea was excellent! The location is close to so many attractions (multiple beaches just down the road). Our lanai had a beautiful view of the ocean, and we loved all the space for our family of four. For the price, I couldn’t believe we had a gorgeous master suite that opened onto the lanai and the separate room for our kids with twin beds. The full kitchen and living room were also great. They also had a nice pool, hot tub, and garage parking, which were all good. I only wish we could’ve stayed longer to take more advantage of the free movie rental and grills. As an added bonus, the staff took care of our luggage on our check out day since our flight didn’t leave until 9:30 PM. It was really nice not to have to take our luggage all around as we explored on our last day.

Iowa J (Des Moines, Iowa) 03/25/2019

Twenty-six years after our initial visit to Kona by the Sea, we were delighted to stay here again on our recent trip to the Big Island. My three sisters and I stayed here for 3 nights before moving on to Hilo and came back to Aston Kona by the Sea for our final two nights. We had a 2 bed/2 bath condo which provided us with plenty of space. Both units were clean and comfortable. We loved the large balcony with chairs and a table where we could enjoy both sunrise and sunset. This complex is just the right size to provide all the amenities without feeling crowded. We used the pool and jet spa several times and only a few other people were in the area. We appreciated the free parking, good internet, and sufficient pool towels. We brought pictures from our first stay and we can tell that the pool and spa area as well as each unit has been updated to a high standard. Our most vivid memory was of an earthquake that we felt in the middle of the night in 1993, and as fate would have it, we felt the 5.5 quake in the early morning of March 13th. Good memories! I hope we don't have to wait another 26 years before our next visit and we highly recommend the Aston Kona by the Sea for its great location and value for money.

Ken F 03/22/2019

My Wife & I and our 12 year old Daughter stayed in apartment 210 for 7 nights the week before xmas 2018. We chose this Hotel mainly due to the fact it has full Kitchen facilities, we did eat out quite a bit but it's nice to have the flexibility to cook breakfast or lunch if you are having a lazy day in. The Apartment was very clean and has everything you need for a wonderful Holiday, the views from the "Ocean view apartments" are 10/10 staff were very Friendly and helpful the whole experience was great. Price I thought was very reasonable considering you do have the Kitchen facilities you are not forced to spend Hundreds of Dollars to eat out if you don't choose to. The Hotel is only a short drive from the main centre of Kona, I highly recommend this Hotel we will be staying here in the Future.

markjd4524 03/05/2019

The Aston is located right on the ocean and provided some great whale watching. When we arrived we received a room with a great view of the Lobby. Our request to move was granted immediately and the new room had a great view of the pool and the ocean. The staff were helpful and friendly. The rooms were clean and the grounds were mellow and not busy. Common bbqs were available and we used them one night for supper. A nice stay for 5 of us the Aston.