gaterfl (Clearwater, Florida) 01/02/2019

After reading the reviews and not having a lot of options booking a hotel in Waikiki mid Dec for Christmas time. we didn't know what to expect. Arriving at the hotel we found the staff very helpful our room was spacious and clean. Everything worked. Yes they are a little dated but clean. Our room had a queen size bed a balcony a small fridge and a stove top. The hotel is close to everything. The internet worked fine for what we needed it for. You can get beach towels from the front desk. All in all for the price it's a quaint little hotel. If your expecting grand views of the Pacific and room service this is not for you. If you want practical and a 2 min walk to the beach and inexpensive this Hotel fits the bill.

Nastykjn (Anchorage, Alaska) 01/02/2019

Paid about $30 less a night than adjacent hotels were charging and the price showed in the condition of the hotel's amenities. It could definitely use some updating. But that's partly a "get what you pay for" thing and that is on me, not them. I have to say that the staff there is phenomenal (super nice and helpful) and the location can't be beat. It's about two blocks to the beach with lots of retail and dining around. Overall, not a bad experience given the price point, but if you're looking for something a little more than just a place to rest your head after a day in the ocean, you may choose to spend a bit more elsewhere.

KingSalmon777 (Anchorage, Alaska) 12/18/2018

So if you’ve ever wanted to stay in a 3rd-world hotel without having to travel to Haiti or Nicaragua, this is the hotel for you. Cracks in the walls. Peeling paint. Rusty shower curtain poles. No pool. No ice machines. And don’t even get me started on the towels!!! When I checked in around 10pm after an exhausting day, I wanted a hot shower before bed. All that awaited me in the bathroom was the cloth floor mat. I just wanted to go to bed so I used that. The next day, I lodged my complaints and the front desk “person” apologized. But throughout the remainder of the week, this continued. One day, no washcloths. The next day, no hand towels. Most days, no washcloths, hand towels or floor mat. And they failed to clean the shower/bathtub the entire week until I finally raised hell.

h3nrycho (Vancouver, Canada) 12/13/2018

I stayed at Ewa for five nights by myself, and I got a twin-bed room for the entire stay (yes, I requested king bed before my visit but the staff insisted I did not). By the way, this hotel made my stay pretty comfortable even though the price is quite high compared to the quality of the room. This hotel offers a great location (close to the bus stations, Waikiki Beach, and Diamond Head Crater). The staff were pleasant and helpful; the housekeeping was excellent!

Glorysira (Ordino, Andorra) 12/05/2018

We reserved a room at the Hotel for the 18 th September 2018. The room seemed satisfactory, so we were shocked after an outing to see several cockroaches of different sizes when we returned. The girl on reception was sympathetic, but said the hotel was full so we couldn't be moved. She ordered that the room be cleaned which consisted of a man with a disinfectant spray who asked us to vacate the room for about 30 minutes. shortly after we returned-the insects re-appeared-The whole saga was then repeated. We demanded that the man leave the spray with us. Our last day in Hawaii was ruined. We feel that the entire fee of $118.99 should have been cancelled.We did not feel cared for as a guest should be. You did acknowledge how unsatisfactory things were by waiving the amenities fee of $15.77. I remain shocked very disappointed and dissatisfied.