FiveDivers 01/04/2019

Close to everything. Beautiful resort but rooms could use some updates. Great pool and lawn areas. Convenient parking. Reason for 2 stars is that I reserved a condo for 5 people. My reservation says 5 guests. I expect bedding for 5 guests as noted on the reservation. When we got there, there was a king bed and a pullout couch for 2. Enough for 4. When we called the front desk, we were told that it was up to us how we configured sleeping?? What country is this?? I thought this was the US? Had them bring a cot and they charged another $30 a night. Okay, I get it. Opportunity to rip off a guest for $300 for the use of a $50 Walmart cot.

974keviny 01/03/2019

My family went to Maui during the Christmas Holiday season and stayed at the Aston Kaanapali Shores. The overall experience was good, I don't have too many complaints. The location was great. Outside the resort, there are local farmers markets near, shopping, and places to eat. However, if you are looking to have a great Hawaiian "beach" outside your doorstep, this resort doesn't really have that. Here are my pros/cons about the resort. Pros: 1. Location, location, location. You can't ask for a better area to stay on the island of Maui. 2. Spacious Rooms- We stayed in a one bedroom suite, it was great, we had plenty of space for a family of 4. The rooms have a nice kitchen if you want to cook, and also a washer and dryer if you don't want to pack too many clothes. 3. Kid Friendly - The staff accommodated our request for a crib for our baby, and my little girl loved the pools and outside activities. 4. Movie Rental system- The resort gives you a card that allows you to go to machines that are like a "red box" but it doesn't cost you anything. The machine has a ton of movies to choose from and even has the newest releases. Each room comes with a playstation to play blu rays and dvds. 5. Onsite excursion expert to help book activities throughout the island. Cons 1. The beach, even when the tide is low it doesn't appear that you have much of a beach on site. 2. Not a huge deal to me, but the rooms did seem a little dated. 3. We requested an ocean view, which we got, but it wasn't quite what we hoped it would be. Make sure to be specific in your requests. Overall, the resort had much more positive than negative. If you want something super luxurious, this isn't probably your resort. However, it is a great place to stay and offers many amenities that will help you enjoy your vacation.

MarissaM739 01/01/2019

The rooms are in need of updating and cleaning. The main king bed in both rooms were terrible, not to mention the hide-a-beds. Pillows are also terrible. The restaurant and bar have poor service. We liked that the pools are not crowded and plenty of chairs for everyone.

Tricia H (Arroyo Grande, California) 01/01/2019

Our room was a nice two bedroom unit, ground floor by the Ocean side pool. Quite spacious and well equipped. Appreciated that we had the washer and dryer! Had difficulty with the DVD system, but finally figured it out. We liked both pools and jacuzzi's- the children's pool( more shallow) was fun with the waterfall. We did not find the pools crowded, but the decks were. Lots of extra activities like the corn hole game on the lawn. Beautiful walkways. Very nice gift shops/store. There is also a nice shopping center across the street with a grocery store and a couple of good restaurants. Best to drive to nearby beaches for snorkeling as access to adjacent beach is difficult. Cons: -very small parking spaces and access to rooms from parking is difficult. You can park in front of your room, but have to walk a ways to reach sidewalk. -housekeeping is inadequate- they clean hit and miss, you have to ask for towels and you never know when they are going to come. - Why cannot the parking fee and Resort fee be included in the total paid? And on top of that there is a fee to use the gym? All the little extra fees are irritating.

Familytraveler1155 12/31/2019

The units are in need of a renovation. Air conditioner is loud and can’t cool after the afternoon sun. The pool is small and the inadequate number of poolside chairs are rusty and missing straps. We are spending a lot more money than planned so that we can spend as little time at the resort as possible. Also, the beach in front of the resort is fully eroded away. The resort did not notify us of this issue ahead of booking or arrival. 4 days in our kids are very bored of the pool.

Weenie1972 (Mississauga, Canada) 01/03/2019

This was our second visit to The Whaler. Once again we booked a 2nd floor studio unit through VRBO (directly below the last unit we stayed in). The grounds and staff are wonderful. Big shout out to Justin and the other ladies at the front desk who were so helpful when my husband lost his driver's license. They quickly picked up the phone and called the local police station and as luck would have it someone had turned it in. You guys really saved the day! The only complaint I have is that towards the end of our vacation the trees outside our unit (facing Whaler's Village) were cut down. This broke my heart as they were so beautiful and provided privacy and shade. I understand that new landscaping is going in that will provide privacy but I don't think there will be much shade which is a shame.

Tracy M (San Diego, California) 12/31/2019

We booked our family vacation here in June with our two teens, ages 12 & 15. You can NOT beat the location. Our room was an oceanfront 1 Bd/2 Bth unit and for our family of 4, it was perfect. Having the extra bathroom was more important to us than the extra bedroom. There was a full kitchen, living room, and bedroom. Our unit was also a corner room and the views were incredible!! Since our kids are older, we would let them walk to Whaler’s Village (right next door) and shop or get ice cream. We also would them go down to the beach or pool and we could watch them from our balcony. It’s definitely not the cheapest place on a Maui, but it was worth the extra money for the prime location. There’s a great selection of restaurants within walking distance and we loved that. Looking forward to going back!

65lindak (Vancouver, Canada) 12/30/2019

My husband and I loved our stay here. When we first arrived we had a studio room, which we had booked, but it was on the shady side of one of the towers with not much of a view. The wonderful front desk staff were able to upgrade us for a small fee into a one bedroom, sunny side unit in tower 1, with a view of the ocean and inner garden area....wow! Sooooo worth it! The unit was immaculate and the view was spectacular! This property is well maintained, right beside the Whalers Village for shopping, and the staff are the best! I would definitely recommend staying here.

PatriciaDlm (Patricia) 12/23/2018

Very clean rooms with full kitchen, comfy King size bed (Room 263), best location in Maui. Shared with my sister and didn't need to put the couch bed out as the King was very good quality, pillows great, bedding great. Shower nice walk in stone floor, glass, very nice shampoo, conditioner, lotion, shower wash. All dishes provided although this unit could have used another medium size pot with lid and lid for frying pan. Dish soap and laundry soap provided. Laundry room down the hall-didn't use but handy enough. Balcony (lanai) was good size for sitting out with morning coffee. Dried our suits on the chairs. Kitchen had blender, toaster, mini dishwasher, ice maker type fridge was a nice touch. Being on the second floor was nice- we just walked down and out to the beach. Little shower outside off the beach to get the sand off before you go in. These are located all along the beach in various locations. Being right on Kaanapali and the north end of the beach closer to Black Rock was AWESOME. We could snorkle at Black Rock daily even if the waves were big on the rest of the beach as this little spot was a bit more protected. Staff at Aston The Whaler were wonderful. I didn't like the scents/smell in the room-too flowery for me so head of cleaning (sorry forgot the lovely lady's name) came and checked out the whole room to make sure there was nothing amiss, removed the scented air freshener and the live potted flower and then surprised us with a basket of goodies like banana loaf, popcorn, etc. So nice. No restaurant or bar in The Whaler which is kinda nice. Lots to choose from along the beach walk on Kaanapali (check my other reviews on those). Front desk staff helpful. Our flight was at 8 pm leaving Maui and checkout was 11 am. Asked for later checkout but they had someone booked into the room so couldn't which is totally reasonable. But there is a "library lounge" room downstairs for guests so we hung our a bit down there with our luggage secured in a locked room (near front desk). The pool at the Whaler is lovely, not huge but very nice. Lots of lounge chairs around it. Would definitely stay at the Whaler again.

gulfstreamdrvr (Houston, Texas) 12/21/2018

A great hotel in outstanding Ka'anapali! From the very moment we arrived to the time we had to leave we were treated like ohana! The grounds were meticulously maintained to exquisite levels constantly by a group of groundskeepers that took pride in their jobs! Our room was an ocean front 2B2B, Unit 952 (highly recommend) for 9 of the 10 days we were there. We started off in an ocean view (Unit 873), but discovered that would be a bit noisy (Whalers village, air conditioners) over the 10 days we would be there. The unit was very nicely decorated, comfortable beds and sofa bed (kids slept there!). Each room had lanai access. Lanai was a huge, wraparound as our room was on the front corner overlooking the koi pond common area, pool and beaches. Family really enjoyed both the pool and the beach. Hot tub was a little loud at times during the latter part of the evening, but all-in-all the folks kept it respectable. Front desk folks (Amy, Mimi, Joy) were awesome! Bellman Fred is the man...got all the luggage 5 people brought plus a Costco shop all on one cart! Friendly, tropical paradise! Thank you so much to all who made this a very memorable family vacation! Mahalo and Aloha!

Holo_holo_maui 01/01/2019

I booked a room for 14 nights with a kitchen and pull out couch, 6 months in advance, got there and they said none available, refused to fix it, refused to refund the extra cost. So sleeping in a cracker jack box with my boys sleeping on the floor. I would have just stayed somewhere else but every hotel on the island was booked for the holidays. Then their key cards stopped working and the lady was extremely rude, saying well you did it, by putting it next to electronics, u explained clearly I did not, I know better, and she just kept going on about it saying I did, I asked for a manager and she just laughed at me. Will never stay here again, and will tell all my friends to stay clear. The location is great, but just not worth the horrible staff, and extreme screw ups with no fix.

Pranav R 01/01/2019

The maui kaanapali villas offered very nice rooms with a cafe called castaway close to the rooms. Rooms were nice, and activities were joyful. Good overall. This resort had shuffleboard, ping pong, many more activities.

BryansBabe (Dallas, Texas) 12/28/2018

If you are looking for sleek, slick and hip, this is not your spot. If you are looking for relaxed, laid back and homey MKV will make you very happy. Older property and each unit is completely different although it is managed by Aston. We rent through an owner and our condo is immaculate, very well stocked with anything we could desire including beach chairs, umbrellas, small cooler. Excellent free wifi. We have a side ocean view and a direct main pool view. We get to listen to the live music from our lanai. In the two story buildings there are no elevators so you have to carry bags up the stairs. The Aloha Tower has elevators but most of the rooms there do not have lanais. There is a launderette, small gym and convience store on site. Great little restaurant/barCastaways. Can walk to other hotels, condos, restaurants and shops via The Beachwalk. MKV has a trolley that runs to the other major resorts, Whalers Village Shopping and restaurants and the two golf courses. Beachside kiosk for renting beach equipment for snorkeling, paddleboarding, cabanas for extra cost. Again, this is a quiet, relaxed resort. Children are not allowed to be unaccompanied or noisy in the pool areas. There is no kid’s club or activities other than shuffleboard and swimming. No diving boards or slides. Lots of grassy areas but no volleyball or other games. After 9p till 8a it’s quiet time. We love the peacefulness but it might not be someone’s idea of heaven. Excelllent beach and snorkeling. Views of Lanai and Molokai. Lots of whales, dolphins and turtles.

haorangela (Los Angeles, California) 12/23/2018

Returning to the Maui Kaanapali Villas after many years was so rejuvenating. The grounds are meticulously manicured, rooms were super clean and refreshed, and the short walk to the beach was so relaxing and healing to the mind and soul. Everyone at the resort was radiating with warmth and aloha, from the front desk, housekeeping, maintenance, and the helpful pool gentleman. The resort is impeccable and staff overflowing with hospitality. What a memorable stay and looking forward to returning in the very near future.

kurokitty (Atlanta, Georgia) 12/03/2018

We stayed here for a week during Thanksgiving and it was everything that we wanted -- everything was very convenient, just a short walk to the main pool/beach and also very close to a beach park that was excellent for snorkeling! Service was very helpful and friendly and it was nice to get fresh towels from the front desk every day. The condo we stayed in was very nicely arranged, with a full stove/oven, refrigerator, coffee maker, etc. It was also pretty close to coffee shops and restaurants -- definitely a place we'd stay again!

jimhU9812LF (Flat Rock, Michigan) 01/02/2019

We stayed a week in room 1001. We watched turtles everyday. The grounds of the hotel are quiet and well maintained. I would be happy to stay in this room again. This is the place to stay if you want to be close to the action but not in it. Short walk to dukes a the the kaanapali boardwalk. The beach directly in gront of the hotel is of limits to enter due to coral but there are plenty of places close to swim and no swimmers mean unobstructed view.

cmorales650 01/02/2019

We stayed in a premium oceanfront studio at Aston Mahana that we booked through Donna Bender of MauiCalls. This was my girlfriends Christmas/Birthday present form me. Donna is super friendly and kind!! At first i didn't think I'd be able to afford this trip but after calling Donna she made this trip all possible on MY budget!! She gave me various options on condos to choose from (which i didn't realize was an option) and thats how i ended going with the Aston Mahana. This is an amazing building! The view of our oceanfront condo was spectacular! We watched the sun set from our balcony! The property is located just about a 10 min ride away from the very lively town of Lahaina. Donna gave us her Local Girl’s Guide to Maui to take with us to Maui. It includes everything you need to see all of Maui from restaurants to water activities to hiking trails to luau's, you name it! She updates it every year too. She's definitely the person to call for your Hawaii trip.

TnL5512 12/28/2018

Our family stayed in a two bedroom end unit in November. It was absolutely spectacular! Very well kept unit with only the normal wear and tear of a rental unit. Updated amenities and well stocked with appliances/ utensils. This felt more like home than any other place we have stayed. View of the ocean as well as the mountains was beautiful. Very well maintained property and very friendly staff. One downside was lack of onsite dining but other amenities made up for it. Within walking distance of grocery store restaurants, food trucks, etc. This property exceeded our expectations and we would not hesitate to return to this property.

Steodawg15 (Baton Rouge, Louisiana) 12/12/2018

Ken's studio unit is literally the best condo we have ever been to on Maui. I have been to Maui 15+ times in my 33 years of life and have owned condo's next door at Ka'anaplai Shores and no condo that I have stayed at, including my own cam anywhere near the view that Unit 1213 has. Every morning we woke up to the sounds of the waves with views of the ocean, whales, sea turtles as well as fish and dolphins. Breakfast in the lanai every morning while watching those things above made every day more special than any other day we have spent o the island before. On top of the great views, previous guests left things like spices, coolers as well as beach gear and alcohol. We actually wished that we had checked the condo before stopping at Costco. We will be back, as soon as we can. Im shooting for 2019!

Alan M 12/12/2018

We loved our stay at the Aston Mahana. It is in a great area and on the beach. We were on the 1st floor so we were able to walk out of our room to the beach. Facilities were very clean. We did not use the pool, but it looked clean and convenient. It was very close to our favorite restaurant (Duke's). Parking was easy and close.

Fayelu814 01/04/2019

That day, me and my grandma went in room 109, we found a piece of paper with a hand pointing it's middle finger up. then the bathtub and sink started to smell bad cause something is wrong with the drain under them. So we had to move rooms. it took us 1 hour. my grandma is 80 years old. at that time, it was 11o'clock. The beach outside was pretty rocky too. One of the girls in the front desk was very stupid, so it took us almost a hour to just check in. But the beds are fine. The trip is not really good. probably won't come again.

Todd S 12/27/2018

I had a couple of flight changes and ended up in Maui for one night. This was the least expensive option and it was about what I expected. Not the nicest place I’ve ever stayed, a little dated, but it did the trick. Free airport shuttle and there’s a decent amount of food options in walking distance if you don’t have a car. Shower was nice but small and they provided toiletries as well. Room was pretty small and didn’t have an easily accessible outlet near the bed to charge phone at night.

madcity3189 (Cherry Hill, New Jersey) 12/13/2018

I was visiting maui for the first time an I booked this hotel for our last minute trip to maui. I needed a reasonably priced hotel with a clean and safe room. The room I got was updated and was descent enough to stay. I was scared after reading some of the other reviews but I enjoyed my stay here. This is not a high end hotel . I had to pay $125 per night as it was thanksgiving season. They charge you an additional fee for parking on daily basis. you can enjoy the beach view from the hotel.

LinKEH (Sitka, AK) 11/30/2018

The photos that are online are very deceiving. Rooms are musty and dusty. Tons of dead bugs and dust behind the bed in our first room. The second room smelled better but we were checking the sheets and found live bugs. We did not stay the night here.

NewYorkStories (New York) 11/20/2018

The room was cramped, the beds uncomfortable, and the bathroom dingy. It smelled of must everywhere, probably because the window leaked so bad during the night that the carpet was soaked through. Said window doesn't open (it is epoxied shut) so we had to leave the crummy air conditioner on. It rattled and clanked all through the night. The only plus is that it is super close to the airport in the event you arrive late or have to leave early.

isabeltmccusker (Vancouver, Canada) 12/29/2018

We are Vacation Internationale owners and this is our third stay on Maui using our points. One previous trips we stayed at the Hololani and Valley isle slightly north in Kahana Beach.We have enjoyed the Papakea the most. The grounds are pretty and well maintained, there is lots to do right at the resort, and it is very walkable for groceries, restaurants, etc. There is beach access at the north end of the resort, or it is a quick drive to great beaches in the area. We had two one bedroom units in the D building (we are a family of 5 with teens and tweens). The units are nicely updated with a garden, pool, and ocean view. The suite has everything you need and new Weber BBQ's by the pool make dining in easy. Friendly staff and nice clientele, considerate and family-oriented. We would definitely return here.

yes2travel (Atlanta, GA) 11/26/2018

Booked through Aston and given room C205. Gorgeous! Well maintained 1 BR unit and beautifully remodeled with granite counters and quality cabinetry! Modern fridge, oven and micro. FYI.. annoying ghost ants do get into the kitchen. Make sure and keep all your food in the fridge or sealed in a Tupperware type container. Housekeeping does come to the room everyday to remove the trash, which helps to control this problem. The bathroom shower was done up in riverstone with a cute-as-can-be turtle theme. I spoke with Lyn Molina at Aston before I arrived and she did a great job assigning me to the right room. Lyn is excellent! The grounds here are beautiful and very well maintained. The pools are heated (which is wonderful as it gets cool in the evenings with the tradewinds blowing). Call housekeeping when you need beach towels. They will remove the used ones and provide clean new ones. The hot tubs are wonderfully oversized. A nicely maintained putting green is available with putters and balls at the front desk. There are 2 tennis courts, which require you to pick up a key at the front desk in order to enter. Make sure and request the weekly activities sheet when checking in. A gentleman named "Carl" does an amazingly great yoga class a couple of times during the week. There are 5 grills located at each of the pools and every morning I noticed workers out at 8 am cleaning the grills and the pool. Nicely done. There is a farmers market about 5 minutes down the road from the resort on Monday, Wednesday and Friday at 7 am. Great place to pick up the veggies, bread, cheese etc that you need for your condo. As mentioned Lyn Molinas, with Aston, is terrific. She is however off site and the property front desk is managed by another entity. Those workers are, generally speaking, so-so with work ethic. A few seem congenial and dedicated, but others seem as though they are tired of their jobs and even more tired of tourists. There is a definite disconnect with them associating the tourist = revenue generation = employment. Management should work with them in perhaps finding new positions within or outside of Papakea. The last thing anyone coming here, who has saved up thousands of dollars to get to Hawaii, wants to encounter is an employee who seems aloof and disinterested in helping them have a great vacation. My stay at Papakea was wonderful and I would recommend it to anyone visiting this part of Maui.

sheilaoc (Indianapolis) 11/24/2018

We will always stay here in the future. Great location literally a stone’s throw from the ocean. Gas grills are right around the pool and kept clean. Beautiful sunset spot. There is not a bar or restaurant on property, but a large grocery store across the street and full kitchen allows you to cook your own food and make drinks. Building L has plenty of parking right by it. There’s a beach walk that goes all the way down Ka’anapali beach as far as the Hyatt - nice option with tons of beach bars and restaurants along the way. Our unit had a great large screen TV and we were able to watch sports inside when it was a bit too hot out on the balcony. Much more reasonably priced than other resorts

Mauidisappointment 11/20/2018

Not only were we nickel and dime to death with additional charges, The buildings were old, there was MOLD on the tiles of the pool and the minimal staff were clearly bothered at best with any questions. No restaurant, bar or shop on the property, meaning NO service at all. Just here's an old condo unit, good luck. Good thing there are restaurants and a market within walking distance. Still, they made a vacation very stressful. In the K building that's basically falling apart, the air conditioner was like a freight train. We were eventually moved to another unit in the B building after we were sleep deprived for 2 days. After all the chaos, were were NOT compensated even a night's stay. Never never again am I wasting my money like this.

SandyF2263 (Davis, California) 11/11/2018

Many of These condos are individually owned and ours was. In bldg A ocean front for 3 weeks, we enjoyed every minute. Beautifully kept grounds, pools, bbq’s, and hot tubs. Very helpful staff. Lovely, quiet location yet close driving range to all. The orientation is helpful. The concierage very good tho we waited 45 minutes. They could use one more. Note resort fee of $17/day for the first 10 days. Worth it for the staff that keep everything working beautifully. Parking is available close to most bldgs. Slow elevators on Hawaii time. Super fresh fish store almost across the street. Try Walu or butterfish in their miso marinade and bbq it in the foil pan. Divine! The Serendipity women’s clothing store in the Cannery Mall has wonderful clothing and jewelry. Mary Lou is an amazing sales woman that knows everything there and how it fits. So much fun to have her help. Bring your Visa. You will buy and enjoy. They have no online sales. Be sure to explore up country. The lavendar and goat farms - plus the views.

Cagney1 12/30/2019

We arrived today and I desperately want to leave but am stuck here for 5 days. Room 403 is described and priced as deluxe but it is AWFUL. The view is great but the bedrooms are very small. Quite claustrophobic. No air con. The second bedroom is tiny, the sliding door lock does not work and there is a gap where the door does not close leaving little privacy for the unfortunate couple sleeping in the tiny bed. Not only that but there were sticky tissues left in the bedside drawer (make of that what you will). Our group of 8 includes people who have flown over from the UK. This dream family holiday has quickly become a nightmare and I'm counting the minutes until we can write this holiday off. My husband worked really hard to provide this for us, and I rather have burnt the money in our fire pit than live through this.

rachylola 12/30/2019

We loved our apartment at this resort. The views were amazing. We even saw whales from our room. The bed was comfortable and the room was clean. There was a laundry available. The staff were helpful. Location was pretty good.

Gina C (New Zealand) 12/28/2018

We were a group of four friends who went to Hawaii for our mid-Winter holiday. This was our second hotel after a quick stay in Ohau. The hotel was brilliant for what we were after - relaxing by the sea and getting away from the crowds. We were lucky to get a room that was very close to the sea. Fabulous for a swim in the lagoon where we spotted tropical fish. We were pleased with the room but unfortunately our booking wasn't clear that we needed four separate beds so two of us had to share a double bed for four nights. Not ideal! The hotel was a decent drive away from the town centre so Uber amd taxis were not cheap. We still had a lovely time though and would recommend.

Medea6300 (Sacramento, California) 12/13/2018

Our group of 10 stayed in rooms 204 and 405. Both are two bedroom and ocean view. This hotel’s best asset is the location as it is right on the water so all of us really enjoyed watching the sunrise and sunset on the beach. The ocean access sits between two reefs making it great for snorkeling. The rooms themselves were also very nice, clean, well stocked for cooking in the room rather than eating out.

SDSpartan (San Diego) 11/27/2018

Best thing about this condo Paki Maui 204 unit - is that it is a 2 bedroom 2 bathroom unit with 2 OCEANFRONT balconies (lanais) that have fantastic views and the sounds of the waves will lull you to sleep every night. The Paki Maui is an older building - we originally stayed there in 1995 in another unit. The units are individually owned - so it is kind of a toss up on what you get. We actually booked through Aston Properties, who I later found out only have 6 units in the building they manage - so if it is a busy time of year (we went Thanksgiving week), if you don't like your unit I might be concerned about being put into another unit. Apparently, Castle Properties manages the most units in the place. You could also book through an owner directly (and that way you would probably have a better idea of what your condo looks like). There were pros and cons to this unit, but the location just feet from the water really outweighed the few negatives (which I will list below). PROS: - OCEAN FRONT - 2 balconies - one off the living room and one off the Master bedroom. both with great views of the ocean, smallish beach (mostly rocky - though there is a sandy one next door), views of Lanai. We spent so much time just relaxing on the balcony with a drink in hand watching the waves and looking for rainbows (which we saw many). - LOCATION - right in Honokawai - just North of Kaanapali Beach. The location is great as you are across the street from several restaurants (the Fish Market and Ohana Tacos - are excellent), a Farmer's Market and there is an ABC Store on the same side of the street a few minutes walk. There is also an easy walk or drive to the Times Supermarket and also other restaurants (Java Jazz cafe so instance). Super convenient. You can also walk to Kahana if you want or an easy drive North to Napili and Kapalua. You can walk to Kaanapali if you want - starting at the Mahana (another condo building) there is a lovely paved beach walk (check out Duke's restaurant!) that will take you along the ocean. We have stayed many times in this same area and love the location. - Condo amenities - it seems like the owners do not come often as there is little if any personal items there - however there were 2 beach chairs and some scuba equipment. There was a lovely large flat screen TV on a bracket (note the instructions to turn on the TV), Free WiFi, daily maid service, shampoo, conditioner, lotion and bath gel (all Hawaiian Tropic brand), plenty of dishes and silverware and glasses. There is only a 4 burner stove top (ceramic) - no oven. There is a microwave and toaster and blender. Pots/pans and serving dishes a bit limited. - Pool and BBQ on the grounds along with a jacuzzi. - Coin laundry at the end of the floor - Free Parking! - Some newer tiling in bathrooms and bathroom counter. - Lovely breeze/trade winds. - Large walk in closet in the MB. Plenty of storage. - Nice and light! They have some well placed mirrors to maximize the views! - Nicely maintained grounds. Plenty of lounge chairs along the ocean. CONS: - Parts of the condo are dated - kitchen especially, which is very small and a bit closed off from the rest of the condo, with very limited counter space. Would be nice if they upgraded the appliances and counter tops. - Master bed is a bit uncomfortable. We did not use the other bed. I wouldn't say it was horrible, but it would be worth it to the owners to put in a new more comfy mattress. - The biggest thing about the condo on the CON side was that there is carpeting in the living/dining room and the bedrooms. It is stained and needs either a really good cleaning, replaced or just torn out and the whole place tiled (which seems like a much better idea for easier cleaning/maintenance). - While the condo was overall "clean" - I did notice that there were signs of wear and maybe not that "clean" on 2nd look - for instance the outside of the fridge was grubby and I took a scrubber and cleaned it up, also did that for the light switches and on the doors (looks of sliding doors in the place). - the furniture, while usable, is a bit worn - for instance the padded dining table chairs had stains on 3 of the 4 of them as did a chair in the dining room. The sofa was OK. - Both bathrooms have a set up where the sink is separate from the tub/shower and toilet. would be nice if one of the bathrooms had a walk in shower (OK here I'm just being picky). - No Air conditioning - which I knew going in - was not a problem at all in November - BUT I would not rent in summer during the heat. Overall, while I do have a lot of little comments that might make this place a more stellar condo - we did enjoy our time here and would return. I hope that maybe there would be some upgrades or a good cleaning (carpets, chairs, walls, etc) before we return. One other comment - there is a nice Koi Pond that separates part of the building from the garden view condos to the ocean front condos - the pond is nice and relaxing, but I would NOT STAY IN A GARDEN VIEW CONDO unless your budget only permitted it. We got our oceanfront condo at a very reasonable price and if you are going to Maui - do it right and get a least an ocean view. It seems from reading many of the negative reviews it is from people who stayed in the garden view rooms. They look dark and just look out over the plants. Also a note about the building. It is in a half moon shape - try to stay close to numbers 204 as you will have the best more direct ocean front. The other part of the building (which is to the right if facing the building from the street) start to turn away from the water and look out over a public park, which might be noisy. We had no problems at all with noise (other than the crashing of the waves)!

shreyac2004 (San Francisco, California) 01/05/2019

Talk about giving that personal touch to make your vacation feel just right. Dennis and his team make us feel like we're home when we stay at Maui Hill. So much so that we prefer to stay here over the hotels at Wailea. Maui Hill knows how to make you feel welcomed. We've been staying here for 6 years straight. This year Dennis had champagne and two glasses chilling in the fridge for us, last year a huge gift basket. I feel like I'm staying with family when I come here. The fellow guests are also very friendly and kind. I love the facilities here. We play tennis every morning, then go for a dip in the pool. Did I mention that the unit we stay in overlooks the ocean? It's a huge patio with the ocean right in front. One of my favorite things to do it to step onto our deck in the morning and watch whales breaching and dolphins playing in the water. It feels surreal. We love Maui and are always sad to leave it. A large part of that reason is because we love Maui Hill so much. Thank you Dennis for treating us like family. Thank you for the wonderful team and community you've built. I couldn't be more grateful. See you later this year!!

stthomasc2016 11/16/2018

I love this place. We have a timeshare here. It is centrally located, comfortable, and family friendly. Pools, spa, but no weight room (maybe in the future). Rooms are reasonably priced. The city is pretty regular not an up scale resort which I live.

mrnyc2016 (Lake Luzerne, New York) 11/14/2018

The resort is lovely. The rooms are fantastic and the resort stocks more amenities than most. What is extra special is the the resort allows guests and owners to leave personal belongings in the rooms. I had access to beach chairs, umbrellas, boogie boards,books,and even high quality golf clubs. Grills are available outside the suites on the lawn. The best part of the resort is the concierge, Jeanette. She provided me extensive time to plan and secure tours and recommend sites for my activities. WARNING: Do not believe the other concierge, who advised me not to book anything until I arrived on site. I emailed her and called her to request assistance. AS a result of waiting, a number of the things I wanted to do were no longer available such as the Old Lahaina Luau, which must be reserved at least 2 to 3 weeks in advance.The same concierge confessed this to me once I arrived.

Sightseer61670853106 11/11/2018

We love it here! The condos are beautifully appointed and clean as a whistle. The grounds are immaculate and the staff are welcoming. We are walking distance from beautiful beaches and a short drive to amenities. So relaxing. Highly recommend!

Michelin T 11/11/2018

We have owned time shares at Maui Hill since 1991 and Maui Hill is truly the best place to stay while in Maui. All of the staff go above and beyond to meet your needs. When you check in you are always greeted with a big smile and "Welcomed Home" Dennis Costa is the "Best" General Manager, his leadership is what makes Maui Hill what it is.

rugbyloversmom (Chico, California) 12/19/2018

This home away from home has it all! My hubby and I spent 8 fabulous nights in this darling condo which possesses so much tropical charm. We were looking for a “traditional” experience and loved the theme throughout the condo. We found this place to be in excellent condition and very clean. Oh and don’t worry about needing to stop for ice, I only wished mine worked that well at home,lol. Great location, near many eateries, shops and a very short walk to the beach. Don’t forget to get yourself a “shaved ice” just a few miles down the road! Don’t bother looking elsewhere, book yourself your dream vacation today!

Paradise11428686795 12/17/2018

A great condo style hotel and right across the street from the beach! This was our first time in Maui celebrating my mom’s 50th birthday. The place and experience wasn’t 100% smooth but the hotel staff was VERY accommodating and made it such a pleasant experience. Like others may have mentioned, upon arriving we were out on the third floor where the elevator wasn’t working. Immediately after arriving to our room, we found that the hotel room wasn’t like the pictures from the deluxe room we had booked. Additionally, there were ants roaming around one of the beds and the bathroom floor. We called the front desk immediately and they were so nice and requested to move us to another room in a building where the elevator worked. The new room they moved us to was perfect. Ocean view and spacious just like the pictures. The beds were comfy, kitchen has everything we needed, fully furnished with tv and ac. Loved that we were able to rent towels for the beach and free movie rentals as well. Lots of community items you can check out for the beach as well. 5 stars for the location 5 stars for the front desk 5 stars for the help staff and clean staff 4 stars for the hotel itself They are still renovating a lot of the rooms but if you get a good one, it’s definitely worth it. Would stay here again!

Jill T 12/17/2018

Stayed for 2 nights at early December and this is the worst experience so far. The hotel was a disappointment from the moment we arrived. 1 The elevator of our building wasn’t working & they assigned a room at 5th floor. we noticed the front dest and were told that the elevator wont be fixed until half month later;Apprately they have no intention to get it fixed ASAP; 2 The parking lot looks like has three floors(no elevator of course), but the first two are all reserved!! Without letting us know ahead, we had to carry the luggages down from the third floor of the parking lot, and to front desk and then to 5th floor; 3 the light by the door was not working and was told that the maintainance team is off ; 4 the wall is thin like a paper, not soundproof at all. Had someone yelling at 12 am next door, called front desk four times and nobody answered, I had to knock the door of neighboring room at midnight by myself; 5 the staff is so rude and unfriendly, the guy who works at our building who supposed to help us to carry the luggage upstairs disappeared everytime when we stopped our vehicle in front of the building, so lazy and sluggish, I guess he didn't wanna make tips anyway; 6 booked reservation through booking with pictures of stove & kitchen and they refused to honor it, bad customer service!! I usually don't write negative reviews, but this one MUST STAY AWAY!!! I would score negative if I can.

PhilbyJ2015 (Greater Melbourne, Australia) 12/12/2018

Aston at Maui Banyan is more of an apartment complex than a hotel as such. My room had some basic cooking facilities (a microwave oven). Location is great - directly opposite a sandy, life-guarded beach, shops & restaurants a shortish walk to the north. Drawbacks were inefficient air-conditioner, & lack of working elevators - had to drag my luggage to my room on 4th floor. My lock did have lifts - but sealed off for some reason. Receptionist at front desk very helpful - used her own phone to e-mail some documents I needed to send off (happy to give her a tip). Reception not open until 7:00am though - inconvenient for early departures. I didn't dislike the place but with a few improvements it could have been much better.

Paula M (Peru, Indiana) 12/09/2018

The Aston at Maui’s Banyan was a nice priced resort. The rooms were spacious with a large deck. The Aston was not lavish but very comfortable and had a great walking distance to the beach. Several shopping and restaurants within walking distance.