ejnizio (Waikiki, Hawaii) 07/16/2019

This is an older resort however it is so clean and makes you feel like you are at home. We had a kitchenette condo and it worked wonderfully. We had a washer and dryer. We had a beautiful view of the ocean from our balcony. My kids loved that you could get a movie or you could use a play station. Front desk was so helpful with whatever you needed. We needed more towels within minutes they were at our door. We needed a blanket And two pillows, they were there again within minutes. Both pools were so clean. Thank you for having such a wonderful and clean establishment. I will stay here again when I return to Maui!

R3280TIkellyr (Selinsgrove, Pennsylvania) 07/15/2019

We stayed here for 4 days on our recent trip to Maui and it was wonderful! We had a full kitchen with a dishwasher (came in handy when we didn't want to leave to go out to eat). The bedrooms were a decent size and both had views of the ocean. The bathrooms were clean and it was nice to have two so the kids could have their own space. We also had a washer and dryer right in the suite - came in handy to dry bathing suits before our flight home! We had a balcony that overlooked the ocean and one hotel pool below (there are 2 pools). The hotel has a restaurant and bar, not a fancy menu but it was really good and had something for everyone. Both restaurant and bar are next to the pool. The hotel has various activities throughout the week that they invite you to participate in, we didn't because we have teen boys and they weren't interested in learning how to hula, make a lei or learn to play the Ukelele - but the activities are varied and wonderful if you would like to take part in them. There was also morning yoga right by the beach! There are a few shops also located on the premise - clothing, souvenirs, art made in Maui. Each day there seemed to be something new going on...we ran into some local artists with tables of items to purchase in the lobby, where we purchased a hand-carved tiki! It seems like a wonderful hotel for adults and kids of all ages. There is a small courtyard where they had cornhole and a lawn-sized connect four game. We would stay here again in a heartbeat.

RoadyMan (Toronto, Canada) 07/14/2019

This was our spot for 6 days while visiting Maui. The grounds were very nice and the front desk was very friendly. The lobby is nice and open with a continuous breeze. They have a water refill station so you can re-use your water bottles. There is a cafe for coffee and light breakfast items. They also have a very well stocked store to get just about anything. When we checked into our room, we had a problem with the A/C, but they did a great job of accommodating us in another room. The rooms were nice but quite dated. The kitchen layout was nice and clean. The units can definitely use some refreshing. I found the shower head in the bathroom to be unusually low. If you are less than 5’ 6”, you are ok. There are 2 pools. We found the yone closest to the lobby to be more family oriented where as the one near the ocean was more for adults. They do provide towels and you need to use your towel card to replace towels each day. Our rooms were tidied up each day with fresh towels. If you want to buy food, there is a convenient super market across the street. Our first meal was at the restaurant and must say was very tasty. The service too was great. We wanted to use the gym and was disappointed to find that it was an additional charge. They also have a yoga class, but that too was a charge of $10. There is ample parking for your car but there is a daily charge. Overall we had a nice experience but our only real disappointment were that the rooms were very dated.

DickieRobbo (Sydney) 07/04/2019

We stayed in a penthouse studio condo, which had amazing views across the Neighbour hotel to the water. The apartment felt very spacious for the 3 of us (2 adults, 1 child) and the kitchen was amazing - I’m sure it saved us heaps in eating out. The two pools were great, particularly the garden lagoon pool for kids. It’s a short stroll to nearby hotels and restaurants and the supermarket is right across the street. There are food trucks just outside the hotel for another great food option. Would highly recommend to anyone that’s considering somewhere a little quieter to the big resorts

medanne1 (Lahaina, Hawaii) 07/03/2019

Have stayed several times with youngster who had a blast in the pool. The grounds are well kept. There are options for extended family stays also. Close to small shopping center and grocery store. There are a few restaurants as well A natural foods deli is at the North end.

Akakelsy 07/15/2019

Just finished a week in Maui with my significant other at this hotel. The pros: location, location, location! Situated right on Kaanapali Beach, you are steps away from one of the most gorgeous beaches in the world! The strip of beach also hosts many other hotels and eateries and right next door is a shopping center for any needs :) Was fortunate enough to get a high floor ocean view room with a lanai that boasts one of the most gorgeous views! Spent lots of time watching the sunset and sunrise in the comfort from the room! House keeping did a wonderful job each day but the hours varied from morning to late noon but did not matter since we were out most of the day! Cons: Aside from the gorgeous views, location, ect, my significant other and I had a few negative experiences. Right when we arrived we checked in and at the counter the customer service was not that nice. Ahead of us a family had received necklaces and happy welcomes, as we stepped up to the counter we received less than that and no orientation of the hotel. My significant other felt that we deserved the same encounter as the family ahead but I just brushed it off as oh, maybe it’s because we were traveling as two and we did not have our bags as we had left them in the car until we checked in or that necklaces and welcomes were a special occurrence on some occasions. But we then brought our bags and passed through the lobby again to see if they would greet or give us welcomes, they did not. We had no notion of how to use towel service at the pool, no orientation of water/coffee that was available in the lobby, ect, we had to come back down to get necklaces late at night just to ask because we wanted a token to remember our trip and come back again to ask for a do not disturb sign. The location and beautiful of Maui was perfect but the customer service we encountered was lacking. We were hoping for welcomes to a hotel and state we had not been, but check in was merely a here you go and your room is that way. We were highly disappointed in the front desk crew, at least put on a smile or go over the main hotel amenities! Never had we experienced this and we stay at a lot of hotels during our travels. If you can get past mediocre customer service this hotel boasts beautiful views and location with a hotel that’s not crowded, and solely based on that we would return as long as it’s a high floor ocean view room. Other good things: we were celebrating our anniversary and we entered the room to chocolates! I would say this hotel would get a 5/5 from us IF the front desk employees treat every hotel guests with smiles and actually take time to explain hotel and amenities ect. We will be back for the views and comfort and location of the hotel, but we were very disappointed in service. If this hotel wasn’t located in Maui, did not have beautiful views, and was not on the beach we would not be back.

goldcanyonbb (Phoenix, Arizona) 07/12/2019

Top floor corner suite, beautiful views, was very nice. Two bedroom, 2 bath ocean front premium condo. Expensive but nice. Full Kitchen, had beach chairs and umbrella's. Great location, close to Black Rock for snorkeling, Whaler Village for shopping, and plenty of choices for meals.

Albert T (San Jose, California) 07/05/2019

At this resort, the condo is very clean, has a great ocean view, and exotic landscaping. It comes a fully equipped kitchen for convenience and saves money for the family. In fact, they even have a laundry room for the guests! The beach is beautiful with its soft and smooth sand. You can walk with bare feet without being afraid of getting cut. The staff is nice and helpful but we especially like Ben Marlin at concierge desk. We came on the week of Independence Day and were told that most of popular shows/attractions have been booked. However, when we talked to Ben, he went out of his way and willingly spent his time to find us a good deal. Without his help, we would not have a perfect vacation! We highly recommend him if you happen to stay at this resort.

Tally2005 07/04/2019

Walking distance to beach and black rock. Walking distance to Whaler's village (Mall). 10 minutes driving distance to Lahaina Village. The room was great! We reserved Garden view, but it was a partial ocean view! Everything we needed to stay like a HOME was in the room. We really enjoyed grilling outside and jumped in the pool and jacuzzi everyday. Pool towels were provided by the hotel and we could exchange anytime we wanted. The room kitchen had basic needs to cook. The room service was everyday and they changes basic towels in kitchen and bath everyday. We had access to washer and dryer for FREE in each floor and that was great! I'd love to return to this condominium again!

Alexandra M (San Francisco, California) 07/03/2019

Overall, the room, customer service, amenities, and the strip of beach directly in front of the property were disappointing and we saw numerous cockroaches in the building; however, it was a very calm and relatively adult vibe, the proximity to whaler's village was nice, and it was nice to be in a condo with a kitchen. But there are several properties on Kaanapali that fit that bill, so I would not stay here again, if I had other options. I would not book this property through costco, hotels.com, tripadvisor, etc. - I would only book direct through an owner so you know what you are getting. However, the service, amenities and beach leave a lot to be desired compared to neighbor properties. After another resort canceled our reservation without notice we booked a studio on the 10th floor in the Molokai/north tower with a view of Black Rock (not facing the inner courtyard) through costco travel. This was not ideal, but we had very few options. We were assigned a random studio and it was not upgraded/premium. Overall it was extremely dated with calcium and grunge build-up, badly damaged furniture, mold/gunk in the horrible fluorescent light fixtures, and total lack of any art or decor to make it feel a little like home - just a very bare plain room with old and damaged furnishings. Very disappointing. We asked to change rooms and they were unable to accommodate our request, which was also disappointing - but turned out to be par for the course at this property. Redeeming qualities were that the bed was comfy and new, so that helped a lot. The sliding doors to the patio were also really nice, and included a screen so we could sleep with the doors open without letting in bugs. The room was very large and spacious. The view of black rock was nice, but directly below, you just look out onto the top of the hotel next door, which is unsightly and kind of obstructive. Unfortunately, there is a pretty loud AC unit on top of the hotel next door (Kaanapali Beach Hotel), which was annoying at first and I thought would end up drowning out the sound of the waves - but luckily we got used to it, and you could hear the waves really well later in the evening when other noise died down. The hot tub is big and nice, well heated and with good jets. The pool is warm but unexciting. The area around the pool is very small and you can't really see the beach. If you sit in there you might as well be sitting at a hotel pool in your hometown (or somewhere that doesn't charge $400+/nt). As of our stay in late June 2019, due to recent erosion of the beach directly in front of the hotel they are not renting out "cabanas" (which are just dual lounge chairs) or letting guests use the single regular lounge chairs - so the only option for the beach is these dinky little upright sitting chairs that are not nice or comfortable. Obviously, I do not advocate contributing to erosion, but if a nice stretch of beach and beach chairs are something you are looking for (which I was), I would stay at literally any other hotel on Kaanapali Beach (KBH on one side up to Sheraton, and Westin on the other side all the way down to Hyatt is not having this erosion problem to the degree that the Whaler is and they all have their beach chairs out). Plus, they don't have a lot of the upright chairs, so they ran out our first two days (and ran out of the tommy bahama folding chairs that they rent for an exorbitant price) and all pool chairs with umbrellas were taken. We were stuck baking in the sun all day. They charge $20 a day for a sand umbrella (with no chairs) - but were also out of these. When they finally had them back in stock a few days later we rented an umbrella for 2 days at $40 -- which is just absurd considering how terrible their seating situation had been for most of our trip. Total rip off and pool/beach staff really didn't seem to empathize at all or care about our day /enjoyment of the beach. One would think they could comp us an umbrella or reduce the fee given the circumstances. When we initially arrived around 10pm, we were told we would need to hand carry all of our luggage to our room ourselves - no bell person and not even a cart to use. That was a disappointing and rather abrupt welcome. The grounds are pretty mediocre looking. Other than the cleaning staff (which were good), we barely ever saw staff, but they were not helpful at any point when we needed things. Proximity to whaler's village is nice - but it's no more than a 5 minute walk from any of the hotels on this strip of Kaanapali beach, so this is not unique to the whaler.

Juliep20 (Sydney, Australia) 07/12/2019

We stayed here after a longer trip at the 2x more expensive Hyatt Regency only to find it so much better - check in staff really great and genuinely helpful, beautiful grounds and awesome beach. Room was just great super roomy and clean - wish we had of booked this place longer

AndinJim (Dallas, Texas) 07/04/2019

We were so excited to come here, but when we arrived, we were placed in a room by the street, where it is VERY noisy, told we would be getting champagne and chocolate, which never arrived and the walk to the beach was about a quarter mile one way. The pics online are very different then the reality. The rooms are dated, with dirty old carpet, and while online it seemed like all of the property was close to the beach, we realized the pics were only “the best of”, which is not a good representation of this resort. As a matter of fact more than 1/2 the property is by the street. (Please see pic included below or the actual map of the property.) Because it is our honeymoon, we called ahead of time and requested a nice room with a good view. We were told, yes no problem. We now park in the employee parking lot and are facing the street...🤷🏻‍♀️ If I were to rank it against a standard hotel= Motel 6. This was our 3rd time in HI- we will not staying here again.🙅🏻‍♀️

TracyDunson (Colorado Springs, Colorado) 06/29/2019

The property is older and has not done a good job of representing the amount of beach front property that is usable for swimming. The staff was not aloha for an Hawaiian resort. They were less than friendly or helpful. The on-site restaurant-The Beach Club was vey hot and it was a very limited menu. We were told a 15 minute wait time that ended up being over an hour. The pools were very small and full of young kids, so if your looking for quiet in a pool that was only before 10 am. Another guest came on the elevator one evening with a steak he had been out grilling, they wouldn’t allow him an additional 5 minutes to cook it and as a result it was very rare. The sunsets were gorgeous, for this reason I gave it the two stars. And we did have an awesome bar tender named Mark.

thebhik (London, United Kingdom) 06/27/2019

Reading other reviews, I know there's some properties that are owned under timeshare so this review is specifically for the apartment we booked directly with the apartment complex. That being said, from our check in the stay was fantastic. Our host was super accommodating and as it was our honeymoon they were able to provide a complimentary room upgrade as well as bottle of champagne which was a really nice treat! The room was very spacious and very comfortable, the bathroom was incredible where there was a large mirrored room with the sink and then smaller room inside with WC and shower. We were on the ground floor so had a nice little outside area that we could use (note: this was not private per-se where the neighbours had similar access). The bed was super comfortable and I loved the blinds that were fully blackout for a good nights sleep. We stayed on a room only basis but the accommodation has a restaurant on site which we tried and was delicious! It is worth noting though without a mode of transport we weren't able to eat anywhere else. There is a free shuttle bus that comes on a set timetable that does take you down to various points in town where there are many restaurants though - so just if you're looking to eat elsewhere within walking distance it was quite difficult to find. The shuttle itself was a fantastic service! The apartments had 2 pool areas, we only really used the larger one which was absolutely fantastic! It can get a bit busy but that I suppose is to expected, it never got too loud or annoying as such, so we definitely loved using the pool area. The pictures were exactly as shown on the website. The best part is the private beach that is just off the larger pool area, which had beautiful sand! The waves were quite rough so didn't swim much here but we found that quite common across Hawaii. The hotel offers rentals for beach chairs etc but can be booked out so would recommend booking in advance if you want! The hotel is definitely more for a relaxing resort type hotel, so we found it was a bit further out of town than expected (as mentioned above where were couldn't really walk anywhere). We did explore local towns and ended up getting ubers which were quite cheap so wasn't end of the world. Just a thought to consider if being able to walk to local towns is important. For more info and tips of what to do in Kaanapali including Lahaina, please feel free to check out Bhik Adventures as I would definately recommend going to Old Lahaina Luau! Overall, the hotel was fantastic and I would have given it 5 stars, but being a person that loves to have an evening stroll around to local stores I've marked as 4 stars. The free shuttle to Whalers Village though did provide a great alternative!

jenniferwallwill (Stockholm, Sweden) 06/25/2019

We rented 2 rooms since we had a group of 4. They did the best they could to accommodate us since I am heavily pregnant. We wouldn't know if we would be sharing a queen bed or have a room with 2 twins, but they were able to get us with one room with 2 twins so that my friends didn't have to deal with my constant getting up at night. The places were very clean, the staff was very friendly. They were very on top of room services for clean towels and they even did the dishes for us while we were out which was a pleasant surprise. The pools aren't too crazy fancy, but good for some simple floating. Easy beach access with a very nice beach as well. They held our luggage for us since we had a late flight and they have showers for us to still access if we needed them before our flight even though we had already checked out. It is also in a very good location to other fun activities and restaurants. Price was REALLY good for us planning this very last min (3 weeks before we came).

SoCal_Breeze (Orlando, Florida) 07/18/2019

This was our first trip to Maui and we couldn’t have asked for a more perfect place. Our unit was on the fourth floor and on the corner. There were two bedrooms and two bathrooms plus a kitchen and large living area. The balcony had furniture and a dining table. We enjoyed sitting out on the balcony eating breakfast and/or lunch with the beautiful ocean view. We could see Lanai and Moloka’i in the distance from our unit. The windows facing the ocean were floor to ceiling. The unit was clean, comfortable, and modern and the kitchen had all the amenities we could need. The resort was close to multiple beautiful famous beaches. Plus Lahaina was only 5-10 minutes away, affording lots of shopping and dining options. The pool was a bit small but definitely adequate for our needs. Overall, we highly recommend this resort and would love to stay here again!

Ayse_7 (Glendale, Arizona) 07/17/2019

This was our first time at Aston Mahana, 3rd time for an Aston property in Maui. We booked through Costco and got a studio, which was perfect for my husband and I on this trip. Floor to ceiling windows, yes, and you can hear the ocean as well, we were on the 7th floor. Loved the view!!!! Front desk was helpful, our cleaning person did an excellent job. Though the times they show up vary so if you have dinner plans just ask for extra towels, so on the day they don't show up till later, you can prepare for your event without concern. Toiletries included, soap, shower gel, shampoo, and conditioner (Hawaiian Tropic brand)We also received a DVD Now card, which permits you to rent movies from a kiosk they have in the building to the right of the lobby, but you do not pay extra for this. Do verify though, since not all rooms are the same, they are individually owned and what is included may vary. We were out every day snorkeling or on a board or boat. We like the privacy and quietness of the property, there is no restaurant on property and no shows. There is a concierge that books for you through Expedia, there is a pool and Jacuzzi, also a grill location to use. Most mornings we enjoyed a walk. Head towards the ocean, first to the beach, then to your left and up to the walking path, or continue on the beach. There are restaurants by other resorts (with evening music), and beach areas that are easier to get into. The beach in front of Mahana is not easy, for it is has coral at the shoreline. But within 5 minutes to the left you are in the water. We liked going to "airport beach" after sunset, but not dark yet, it is so beautiful, just walk and enjoy. The studio has a full size refrigerator so if you stop at Costco you can fit what you get, we made breakfast and sandwiches to go for lunch and out for dinner. We are there for the water!!! We stayed 9 days. There is also a grocery store across the street, called Times, you can get everything there as well, they even sell body boards, towels, beach toys for kids, etc. The island does not use plastic bags, so bring a canvas bag for your groceries if you want, if your forgot, buy at ABC store something, get bag, and use that. If you are looking for a resort with entertainment this is not for you, if you are looking for a place to 'live' while on the island with full ocean view and sound, this is for you!!

JustMauied792019 07/16/2019

Well taken care of, amazing views and the staff was friendly and helpful. The grounds were pretty and they crew always seemed to be cleaning, pruning, etc. Really enjoyed out stay and would go back for sure.

55kellyb (Laguna Hills, California) 07/13/2019

I really didn't want to do a positive review, because I don't want the prices to increase and make it more difficult to get a room lol. BUT...they just do such a great job here. All of the employees seem genuinely happy to be there, which says something. One of the gals at the front desk I think has been there 30 years! All of the rooms are ocean views- you cannot beat the view. My main goal in searching for a place to stay on either Maui or Kauai was the view. The condo had everything we needed. So for the husband to watch a little TV in the AC and the teenager to do the usual "hanging out" on her phone- they could both enjoy the views from inside with the huge windows, while I had coffee or wine on the balcony. You are so close to the ocean it's almost too loud to sleep with the doors open lol. If you're looking for a fancy pool with restaurants, etc, this isn't the place. There are plenty of those resort style hotels surrounding this property. The Mahana does have a nice pool and plenty of people enjoyed it. Lots of seating around it with grass and lounge chairs nearby before you are on the beach. They also have very clean BBQ's near the pool and then along a path. My husband was impressed with how nice they were. The beach itself doesn't have a large sandy area, but a very short walk south gives you access to a nice beach for sunning, some shade, swimming, and snorkeling. Also Duke's is right next door as well. The rooms are quiet with very little neighbor noise, and the balconies are very private. There are food trucks nightly right across from the Times Market and all is in walking distance. ABC store is next-door, and this one also does eat in and to go foods. Just a short walk beyond ABC is several restaurants with good food as well. It was great to be able to pick up food and eat and enjoy the views from the condo most nights! We also did take and bake pizza and salad from Times to save some $.

Saltcreekbch 07/12/2019

Our first stay at the Mahana was not in this unit but in another unit nearby on the same floor with 2 bathrooms. While we loved the view, (and the 2 baths) the owners had a property management company handle everything and unfortunately it just wasn’t very well maintained. The faucets leaked, the bathroom doors were warped and difficult to close, the bedroom drapes had mold and the toilets ran and were noisy. Additionally, the shag carpet in the bedroom was very old and dated and a bit crunchy. (Ewww!) So we decided to give unit 406 on the same floor a try. What a difference it makes when you rent directly from an owner who cares!! Dianna the owner, is such a joy to work with. We felt so welcome from the very start. Unit 406 is even more beautiful than the photos. And it what we really appreciated was how immaculately clean it was. Every appliance was very well maintained and although every last detail was designer perfect, it had an undeniable warmth that felt like home. In fact, we were so crazy about Dianna’s home we rebooked with her for the same time the following year before we even checked out. We have stayed at many ocean front condos up and down the in Kaanapali coast but this is our absolute favorite!

Joseph J (Pearl City, United States) 07/01/2019

Room was small. Shower is a stall. Parking is not covered. No meals included. You find out the real price when you check in. The real resorts are in Kihei. The hotel did meet our needs, so if it was calling itself a hotel in Maui I would give it an average, but being they claim to be a resort and jack the cost at the door, it gets a poor.

Christy S 06/28/2019

Overnight stay when arriving late into airport. It was close for taxi transport and back to get rental car with great coffee shops within walking distance. Beautiful view when we walked grounds in morning too.

Chris W 06/06/2019

For what you pay compare to other places it's awesome. Rooms are large with old, but functional air con. Staff and service levels are good. Only had food at the hotel one evening, it was average at best. Some Hawaiian dishes some Chinese??? Beach on your door step and walking distance to grocery stores and other large shops. A good place to set up base on the north of the island.

dkata94598 (Walnut Creek, California) 06/04/2019

We stayed here for one night as we arrived in Kahului late and wanted to get an early start to Hana the next day, so the hotel was convenient. But one night was enough. I wouldn't want to stay here for several days when the beaches and hotels on Maui's west side are so much better. Don't expect a luxury resort. It's a basic, average hotel with small, dark rooms. Wouldn't recommend it if you are looking for a beach resort. go to the West side of maui for that. This place was expensive for what was provided and the "Resort Fee" on top of that didn't provide the amenities that you would expect for a nice resort location. Can't recommend this place.

sylvainl771 (Versailles, France) 05/24/2019

This hotel is located near the Kahuilui OGG airport with a view of the harbor. Common areas are dirty & outdated and carpets corridors are completely worn out! Standard rooms are small, noisy, dusty & gloomy and cost the exorbitant price of $ 178 with no included breakfast! According to Front desk, just pay $ 20 extra and get a suposedely "superior room" located on on the garden side. The "all you can eat buffet" dinner costs $ 23 but neither looks nor tastes good and remains deserted by most guests at evenings!. The outdoor unguarded car park costs $ 5. This place is dreadful and has very poor value for money. Run away or just stay for 1 night! Maui is a wonderful place with so many other accommodations of better quality in the price range of $ 150 to 200.

Discover800099 07/15/2019

The location was perfect, as our Condo ( C202 ) had the bast view of the lagoon, pool, and ocean! The living room was nice, with a TV, fans, table, and air conditioning!The kitchen was just stunning with all the appliances I would have at home, a stove, refrigerator/freezer, dishwasher, and sink. There was a washing machine and dryer, a very nice bathroom, and a lovely bedroom! This resort made our family vacation unforgettable!

djpmdp219 (New York City, New York) 07/13/2019

This is not a resort but a motel. The rooms we hot were from 1960-70’s. Outdated, dirty, bugs, no room to sleep 4. It ruined our first vacation to Hawaii. No restaurant on property or bar. No beach access either. You have to walk over to other nicer resorts to get a drink or to the beach. The location is about 45 minutes away from the airport. I would look at other “resorts” to enjoy your stay. I slept in the roll away bed and my son on the loveseat. Not even a full couch. No AC in the bedroom either. It was so hot in the evening and the bathroom was like a small dungeon. Looking at the photos you can’t tell me this is a resort in Hawaii!!!

midwestraised123 (Lake Tahoe (Nevada), Nevada) 07/06/2019

Just finished a week at Papakea. Views and sunsets are amazing. The grounds are well kept and there are a handful activities through the week including yoga, swimercize, mai tais, and lei making. Wish yoga was offered every day. There is also shuffleboard and mini golf. Lots of people used the BBQ grills which looked brand new. I purchased through Interval International as a getaway. There is a $17 a day resort fee plus tax for the entire stay that needs to be paid at checkout. They tell you about it when you check in. We had a decent unit on the second floor of building B. Fairly updated with nice furniture on the lanai to enjoy a view of the ocean and pool. The oceanfront buildings are obviously the best. Check in was fairly smooth and room was ready at four. Appreciate the person who came by to make sure everything was okay and that the a/c was working. Pool towel exchange was easy - call the front desk and they bring the new ones to your unit and take the used ones. Plenty of options for food within walking distance Badass Coffee, the farmers market, Java Jazz for coffee and breakfast, ABC store, Times grocery store, Slappy Cakes, Pizza Connection, Ono Kau Kau, Ohana Tacos, a number of food trucks, and Duke’s Steakhouse. It was also easy to get anywhere from Lahaina, Kaanapali, Napili, and Kapalua. If you are okay not being in the middle of Kaanapali, then this is a great location.

2minimes (ElCajon, United States) 06/29/2019

G208 was a very nice condo and the home base for a memorable trip to Maui with my 2 great boys. We had a very nice 1 bedroom condo with ocean view from the lanai. Full kitchen with utensils and cookware. Washer and dryer in unit. I'm good with electronics and I had to connect the stereo cables that someone had disconnected rendering no sound on the stereo. I set up the stereo to work with the tv surround and I programmed the remote to work the tv, cable box and stereo for anyone even somewhat tech savvy to use. That made relaxing in the room listening to music or watching tv with my sons more enjoyable. I wish people who have no clue what they're doing with wires, knobs settings and any electronics to just not touch anything. Instead actually take a minute to Read. I added some brief instructions to the user card on the coffee table. Over-all this was a very nice place to stay.

C8461SEchriss (Scappoose, Oregon) 06/27/2019

We rented three units through VRBO. All were excellent. Papakea is great if you want to be close to the action of Kaanapali and Lahaina, but not IN it. It is much quieter with beautiful grounds. The grounds crew is hard at work from early in the morning until after sunset. Bbqs, shuffleboard, pools, tennis, and mini golf provide lots of options for the family. We spent most evenings on lounge chairs by the ocean watching the sun go down. There is a sea wall in front, but it is possible to get in the water there. There are even some fish and turtles out there!

Sam2484 (Bridgewater, New Jersey) 06/26/2019

I booked this resort through Orbitz. While booking this hotel I paid the price through Orbitz and there was NO mention of resort or destination and cleaning fees. I paid everything upfront through Orbitz and no money was due at hotel (as per my receipt through Orbitz). While at the check-in time, they told us to pay $160 for resort or destination and cleaning fees. As I don't want to spoil my vacation and I paid the money. When I return home, I called Orbitz and the agent checked that on my receipt no where it was written to pay resort or destination and cleaning fees, hence I request Orbitz for refund. Orbitz agent called the Hotel and told me that Hotel manager will call me for this fees. I got a call from hotel manager, the manager was so RUDE, ARROGANT and INSULTING that she started using Humiliating language on Phone that "Everyone stays, every one pays and no one complain", "If you want to pay cheap price then you should stay in cheap hotel". In short, I paid money to hotel through Orbitz, I paid HIDDEN charges of $160 (for the money I paid through Orbitz for Paki Maui Resort + $160 Hidden Charges fees, I would have paid this money to stay in Marriott) and in return I got Humiliation and Insult. I wish this should not happen with others, that's the reason I posting this review. They charged $160 for cleaning fees, we stayed there for 3 nights/4 days, no one came for cleaning, no one came to give us clean towel, there was no cleaning service, but still they charge for something they don't provide service. Please also note, there is NO AC in the room. There were bugs on my bed and in kitchen, when the manager called, I said about the bugs, but she said "Its a tropical Island, hence there will be bugs". No lady we don't pay to sleep with bugs and eat food where bug rest. I will definitely not recommended this resort. NOT AT ALL. I wish TripAdvisor had Zero (0) rating, I would have given them Zero.

desmondc714 (Hayward, United States) 06/20/2019

....there is NO air conditioning BUT there are offsetting gains: 1) Kitchen facilities 2) Safe reef protected beach away, in the morning, it is low tide. Reefs prevent sharks from coming in (shattacks have occurred in Kaanapali Bay). Bottom is sandy with no coral. Can explore tide pools which have small fish. Outdoor shower off facility on hotel property. Not a lot of tourists or locals. Sandy beach is minimal but the hotel has outdoor grills and chairs if you just want to sit around. 3) There is a Times supermarket within a 3 block walk. Across the street is a take out fish taco shop and a local plate lunch shop. About 2 blocks away towards the Times Supermarket is another plate lunch takeout by an local ABC store (it has a gas station) for various sundries Coin operated laundry facilities. A clean restroom in the lower "basement". Parking is free. The front desk closes at 9 pm with NO security or housekeeping staff on site. There were a couple of "drunks" arguing on the first floor and another guest has to "request that they quiet down". Check in is at 4 pm. Old style keys to the room and safe. If you have an ocean view (I was fortunate to get one), you hear the surf at night if you open the glass doors to the lanai...I found that very soothing Property is about 10 minutes south to Lahaina and other major shopping centers. Costco (gas is the cheapest here if you are a Costco member), Target and WalMart are in Kahalui and that is about 25 minutes across the island.

scuffaz (Mason, Ohio) 06/18/2019

This Aqua Aston property is right on the ocean with just steps to a nice reef with lots of wildlife. We spent 10 days here and snorkeled all but one day. It is walking distance to some very good restaurants and shopping. Stop in to Java Jazz for some great food, drinks and music. Try the Fish Market across the street for fresh seafood. The property had a nice pool and jacuzzi with bbq’s for grilling. The only reason we didn’t rate it a 5 is none of the units have AC. That said, its easy to manage keeping cool by closing drapes to the lanai when the sun is about to hit the unit. Ceiling fans help as well. Overall, we were very happy with Paki Maui!! Aloha

USpilot57 06/16/2019

This property offers full amenities in a beach front location. We were six people in a two bedroom unit with awesome kitchen. Cooking for ourselves saved us big time. Give Paki Maui my highest recommendation for friendly staff and welcoming kid-safe environment. Jackson says, “there’s a turtle in the pool!”

Chris W 06/06/2019

Had 3 nights in a condo Good location, about an 50min walk to ka'anapia beach and about a 5min walk to grocery stores. Facilities have a pool, whirle pool and 2 outdoor gas bbqs. There is a grass area for loungers which over looks the sea but there isn't much off a beach. However there is one right next door. Good value

RyanSamosir1 07/18/2019

At first reading the reviews the resort seemed like it was a love or hate. Complaints about noises from upstairs, old furniture, no ocean view, etc. On the other hand my experience was excellent. I got the check in early for free! I got room 88. At first I was worried that room 88 would be a downstairs unit but actually it was an upstairs unit, so no need to worry about noises. Once I walked in, I was impressed. Full kitchen (microwave, stove, dishwasher, etc) there was even silverware! (Plates, forks, spoons, etc, even pots and pans to cook. So the unit I booked was a 2 bed 2 bath. And indeed I got that.. I think they were queen size beds. With clean sheets and pillows. Bathrooms were clean, one tub and one shower. The unit had all the amenities you needed. Lotion, shampoo, cable, free high speed Internet (Spectrum). All rooms had TVs and some were smart TVs. In a closet next to the entrance there was boogie boards, surf boards, and a donut to use in the pool. And since were talking about a pool. The resort has the one of the nicest pools I’ve ever seen. A whale made of tiles at the pool floor. Absolutely beautiful. There is room service everyday. A dining table, a nice and big couch. Tons of puzzles for and books in the storage cabinet below the tv. There was even two balconies with seats and a table. There was also many more amenities that I didn’t get to try. But overall such a great place to stay. The resort is near many beaches and restaurants and shops. Such a great place to stay. Definitely recommend this resort. But one thing is that the room service always opens the door before saying they’re there, at least have the decency to knock on the door, before opening. But I do recommend this place but good luck if you get a downstairs unit. Oh and should I mention that we’re also a laundry combo washer and dryer in the unit!

JCandNC830 (Peoria, Illinois) 07/15/2019

We book at 2 bedroom condo. We asked the manager ahead of time for ground level due to traveler medical issue. The staff was wonderful and help at every turn with anything we brought attention to. Very nice pool. This is not a 5 star condo. It was clean and had a/c ( though not central air). We would stay again. My only real issue was the terrible t.v remotes.... but if that's my only quip....they did I good job...if you want a good location and nice people. Its definitely a good place to stay.

mauiwowie19 07/12/2019

Will not stay here again (Unit #49). We stayed in bottom unit. No insulation for noise as you can hear people walking, talking, opening drawers, using bathroom etc. in the unit above. Unfortunately the people above us stayed up all night many nights throughout our stay. Furniture in living room smelled. Handyman left door unlocked after they had to replace the lanai carpet. Hair drain traps in both shower and tub had hair from previous tenants. Stains on master bath floor and wall (that came off when wiped) so appears they might not have cleaned well. Empty water bottle behind night stand too.

fmae12019 (San Diego, California) 07/11/2019

A nice good resort. Clean unit. Staff are wonderful. Our unit is on the top floor and feels warm in the July afternoon even with the AC are on. Beds are comfortable. A little walk to the nearest beach.

Cruiser293081 07/05/2019

This resort was an excellent choice! The rooms were extremely spacious and well appointed. The nicest accommodations we have stayed in in 20 years of timeshare exchanges. It is not on the beach, so you do have to drive to get to the beach but is very close by. We would definitely stay again!

Cassandra T (Toronto, Canada) 07/07/2019

We stayed here for 10 days in the middle of June. We had a one bedroom condo with two bathrooms. The room was spacious and clean. We had a kitchenette which was a great way to save money and take a break from eating out. The grounds were maintained and the location was amazing. You are walking distance to many restaurants and beaches. The staff were friendly. I recommend booking excursions with the Expedia rep in the lobby, he was super nice and helpful. I would definitely recommend staying here if you are planning to visit Maui.

Beajoy19 (South Kingstown, Rhode Island) 07/02/2019

We stayed in a Deluxe, 2 bedroom with partial ocean view for 6 nights. The property grounds were attractive & well maintained. The staff was pleasant & although we didn’t have but one request for a clean blanket to replace the stained one in our room, provided us with good & friendly service. The request for the blanket was NOT met in a timely manner. However, with a fresh coat of paint & better insect/ pest control in the rooms, the rooms would be much, much more pleasant to stay in. The bathroom & kitchen had very tiny crawling insects even though they came in and sprayed at our request one day while we were out. We also had a very large spider in our bedroom that we couldn’t catch on the last night of our 6 night stay. Although the rooms overall seemed clean, the glass sliding doors & other vertical surfaces & mirrors had fingerprints, indicating to me that the rooms aren’t thoroughly cleaned. No attention to detail when it came to cleaning these things. They could rate 4 stars if they took care of the above. However, I’d rate them between a 2.5-3 at best.

X172FEdonnab (Stanley, Kansas) 06/21/2019

Pros: We booked a one bedroom for one night here while waiting to get onto our timeshare resort. They upgraded us to a deluxe 1-bedroom with a kitchen. The double shower was nice, but it was in the extra bathroom, not the master bedroom (thAt had a tub and shower.). All the utensils, dishes, soaps, shampoos, detergents and towels we needed were supplied. Coffee, sugar and creamer was also in the unit. Even plastic storage containers. The unit was nice and clean, and the air conditioner worked well. They even gave us a complementary box of macadamia nut chocolates. The desk personnel were very accommodating and friendly and check in was streamlined. We also got a card for unlimited DVD movies. They had a small but not crowded pool, but we didn’t have time to use it. It is in nice location with lots of shops and a grocery store within a mile or two. Foodland, the local grocery store, had fairly reasonable prices considering it is Hawaii. We just took advantage of their sales. Just be sure to sign up for their rewards card, A very simple process. Also I learned that on Thursday’s they give senior citizens a 5% discount. Make sure to bring your own grocery bags or you get charged. However you get 5 cents back for using your own. Now the cons: We had issues converting from Cable TV to the DVD source. They use a game boy device and since we are senior citizens, it was difficult to figure out. A maintenance worker had to come up and show us, but his English wasn’t too good and we still had a hard time with it. The outlets in the bedroom were minimal. Only on one side of the bed, and there were no USB ports for phones and other devices. We also had an issue with ants, so I kept all food and supplements in plastic ware and ziplock bags. This seems to be a universal problem in Hawaii as we had ants in our Big Island condo as well. Just make sure you bring lots of ziplock bags for food. Even for your medications. Overall, it was a very nice place

C L 05/29/2019

Very nice condo project, good amenities in the unit. Clean. It is OFF the beach however, across the street and depending on which building you are assigned, you may have quite a walk just to get to the road. Good location, although traffic can be a bit over the top. Good pools, parking was difficult.

secauley (Denver, Colorado) 05/27/2019

Some reviews of the Maui Banyan are bad, some are great. We had a wonderful experience! The key is to remember that each condo is owned by an individual. So some are really nice and some are not. I would suggest that you make a reservation, then call the front desk and talk to them. They know which units are in good shape and which ones are not. Get their advice. The unit we were in was recently remodeled and everything was awesome. We had a nice ocean view, near the pool, and it was a quiet part of the property.