toddjW8981YF 01/26/2020

Getting remarried at this stage in life is no easy decision. We won't get any award for longest marriage, but we will be returning to Maui for future celebrations and vacations. Plenty to do and a lot more to see.

Greg W 01/26/2020

Our group of 9, 8 adults and 1 child, took a family vacation this year in January. We booked 2, 2 bedroom units. They were able to get our rooms right next to each other which was great. The in room washer and dryer is a nice bonus. The location of the property is fine. Just a few minutes drive from Lahaina Town, which is a lot of fun. Also a few minutes from Kapalua which has some nice beaches. The staff was very friendly and helpful. We were always met with friendly aloha smiles and greetings. The reason for a 3 rating is the Aston Kaanapali Shores is a dated property. The carpets in our bedrooms were very stained and needed to be replaced. The units needed paint, new trim and caulking. The grounds are well kept but older. Pools are ok but small for a place of this size. The lawn area is a waste. It would be good to expand the main pool and eliminate the grass area. The restaurant staff was very nice but the food not so much. There are no servers that make their way around the pool area to help you as in other higher end resorts. The shops are ok but an ABC store is right outside the gate and much cheaper. Food trucks next door were fun. There is no beach, it's rocks, but you can walk a few yards and get a small strip of sand. Better to drive to one of the other beaches nearby. Bottom line is the team does their very best to make your stay pleasant at a property that needs to be upgraded. You will want to sleep here but spend most of your time at other places and restaurants which kind of defeats the purpose for a resort experience.

mikemU1446LM 01/23/2020

First time staying at this property and will be returning! Hotel staff are friendly and helpful, rooms were well appointed with a nice kitchen and washer/dryer. The 2 pools and sun lawn are lovely and quiet places to kick back and relax, especially with happy hour!

angelatG5768AW 01/22/2020

We have returned to this wonderful spot a few times and always find the property to be well run with super friendly staff. The gardens are beautifully landscaped including the pool areas. We always feel comfortable and look forward to visiting again.

347douglaso 01/21/2020

Wife and I decided to visit Maui and we stayed at the Aston Kaanapali Shores. What a great decision that was. We were warmly greeted upon arrival and throughout our stay. Every staff that we encountered greeted us with Aloha. Our one bedroom suite was beautifully decorated and very spacious. Full kitchen came in handy for drinks and allowed us to bring back our leftovers from dinner. Warmed it up in our microwave for a midnight snack. It's a great convenience. You can't do that in a typical hotel room. Walking around the ground was also relaxing. Beautifully manicured and clean. Even the groundskeeper were friendly. We had a couple of meals at their Beach Club restaurant and found their prices very reasonable and the food was great. Restaurant staff were also very friendly & helpful with recommendations and they thanked us for dining with them as we walked out. We will definitely return to the Aston Kaanapali Shores when we visit Maui again. It's our home away from home. Mahalo!

Lorhs (Rapid City, South Dakota) 01/26/2020

We booked on very short notice and were very fortunate to find this apartment with a lanai wrapping on 2 sides. Sunrise over the mountains, view of the ocean, and we were lucky enough to see some whales in the distance. One bedroom, 2 bathrooms, 2 couches, one a pullout. Dining area & kitchen. Easy access to Whaler's Village and the restaurants and ABC store there. The waves in front of the hotel didn't allow for snorkeling, though very fun, but an easy walk to the Black Rock offered snorkeling. The pool & hot tub were also nice.

Kate P (Farmington, Utah) 01/23/2020

We loved our stay at the Aston at the Whaler. We loved the location on the beach as well as being close to the Whaler shopping center. Our kids loved the koi pond and pool area. Our room had great views, we could even see the ocean from our garden view room. Housekeeping and the front desk and pool concierge were all amazing. We loved the pineapple when we checked in! When we come again, we will definitely be staying here again as well as recommending this hotel to others.

Stellarviews (Great Falls, Montana) 01/19/2020

We booked through Expedia which was very simple and price competitive. After the reservation was made I called to request any room not facing South and was assured we’d got it. After check in we found our room to be south facing and they had nothing available for us. Frustrated I shrugged my shoulders and headed to the assigned room. Upon management finding this out, WOW, did they deliver. They found us a room that was much better situated for our needs, all while doing this with the utmost professionalism and Aloha. Our anniversary was saved. The staff, all the staff weather it’s Fred the Bellman or Mimi in customer service, they all delivered service that is most difficult to find today, worthy of 5 stars. We have been here many times and hope to return many times more. This is our FAVORITE place to come and vacation, there is not a better place to stay on Kaanapali beach. Thank you Whaler.

784hollyd (Owen Sound, Canada) 01/11/2020

Our family of 4 (my husband and my in laws) just completed a wonderful 6 night stay at the Whaler. We stayed in 2 premium studio units with ocean view on 4th and 6th floors booked via Aston. I was a little hesitant booking a condo over a resort property as I was unsure of the level of service and ambiance. However, my expectations were far exceeded starting at moment of arrival. We had a lovely greeting with a shell necklace - something that not all properties (even resorts) do. Both units were incredibly clean and I was surprised with the check in call from Aston the morning of our first whole day to make sure we didn’t have any issues. Even though our room was near the elevators on the 6th floor I found it incredibly quiet both day and night. The overall ambiance of the property was great, including the meticulously cared for grounds were impressive. Aston staff was consistently caring for the property and were always friendly and helpful. Given that we were there during Christmas season we didn’t use the pool as it was a little busy, but there was no need with the ocean directly in front. My in laws were in love with the location - they walked to Whaler’s Village daily (maybe 2x daily) and nothing beats a 2 minute walk to great restaurants such as Hula’s and Monkey Pod. Thank you to the Aston staff for making this a wonderful vacation right from the ease of booking and then throughout our stay. I know we will return again. Mahalo.

1Aliza727 01/07/2020

Prior to staying here we stayed at a Marriott vacation village on Kona. And we got spoiled there. We both miss hotel amenities, pool people who will put up umbrellas, etc. Our condo here is very dated. We don’t open doors due to allergies but we met person who was here right before us and he told us he changed condos since noise from bar next door went on all night long. Great location..... but....

hnurocb 01/23/2020

It was a very nice experience in Maui. The weather was very unpredictable. Most of the time we were there it just suddenly rain. The condotel we stayed was okay. A little bit dated and definitely needed some upgrades especially the bathroom. We booked for a garden view but there was no view of a garden. It was more of a street view. Overall, I would say Maui is a very place to visit. It's so easy to drive around, there's not much traffic. There were a lot of activities to choose from and the shops were just as interesting. We did not swim near our hotel because the water was so deep. We had to drive about 2 miles away to find a nice public beach.

Nauticow (Wilmington, North Carolina) 01/04/2020

Based on the reviews I was expecting a bit more. We had a 2 bedroom suite over Christmas. Each bedrooms had 1 queen bed. When I booked I was assured we would have 2 twins in one room which works for my 2 adult children who cannot share a bed. The sofa bed in the living room was inadequate so we had to rent a cot for an additional $30/night for my daughter to sleep in the kitchen. We had a "garden view" which wasn't much - do not expect any glimpse of ocean from the room. The laundry facilities were nice and gas grills were available. The kitchen in the suite was more than adequate for the bit of cooking we did. It was about a 2 minute walk to the beach from our unit and the hotel is convenient to stores and town and the hotel is on the beach walk. The beach is typical for west Maui and provided good swimming - not on a reef so not the best for snorkeling. All chairs etc... are an additional rental fee. It was less than I expected based on the website and other reviews, and therefore a little disappointing but was definitely adequate for our stay.

547dipenp 12/29/2020

I have to be honest, I was apprehensive about staying at the MKV. First time staying at a VRBO Condo. But I would recommend the MKV anytime. It was wonderful. It's not the Westin or the Grand Hyatt, but we were not looking for that. It's a little dated..but that's charm!. The staff are wonderful, the place is kept clear, Casteway Cafe was wonderful. The pools were right next to Kaanapali Beach. Stay here and enjoy yourself!

TarlynK (Langley, Canada) 12/24/2019

We stayed at the Aston Maui Kannapali Villas from Dec 1 to 8th 2019! Overall I would recommend this hotel to anyone visiting Maui! It was clean, the staff are extremely friendly and the grounds are beautiful! It's great that Castaway's is on the property too, that allows you to go down and eat if you do not feel like cooking! My only two not awesome points would be the following; 1) They charge you for ice! Come on, it's ice! Get an ice machine and stop making people paying $400 a night pay for ice too! 2) No food options after 9:30PM. Once Castaways is closed, there are no food options - landing at 9PM by the time we got to the hotel there was no options for food we had to wait until the next morning. Poor planning on our part, but not an awesome experience the first evening!

maudes (Brentwood, California) 12/10/2019

We had an ocean view room in updated tower. Our room was next to the elevator which I thought would be a problem, ended up I preferred the location and would ask for it in the future. The grounds were nice and will be incredible after the renovation. We had no problem with service while we were there. Location is directly next door to Whalers Village with many restaurants and entertainment.

Traveller_World (california) 01/09/2020

Stayed here for 3 nights in december. Property is well located. Staff is friendly. However problem is units do not get hot water (very lukewarm). I filed multiple complaints. I was told issues are 2 fold - they use solar for hot water and aston maintenance cannot fix/adjust water temperature as unit on roof belongs to another entity. Bottom line at $500/day I expect hot water in the room.

cpfry (Sacramento, California) 01/03/2020

I booked my honeymoon stay at the Aston Mahana through Costco Travel and it is my BIGGEST regret. Apparently, the Aston Mahana takes no ownership or pride in ensuring the rooms they are providing to patrons are up to standard in terms of cleanliness and quality. My husband and I arrived to the Aston after a week stay in Kauai (also booked via Costco). We had a reservation at the Old Lahaina Luau (which is VERY hard to get into) that evening. We checked in, saw our room and I was DISGUSTED at what I saw. We immediately contacted the front desk and asked to be moved but due to it being the week after Xmas/NYE week they had no availability unless we paid an extra $500+/night for a two bedroom. We already were paying $450+/night for a crummy studio, seriously asking us for $950+ for a decent room is ridiculous. We called Costco Travel to ask for their assistance as we went to our luau. Our ask was to leave the hotel with a full refund and we would find somewhere else to stay on our own. While in the luau, Costco called me back to inform me that the manager on duty, Suzanne, said we had to leave the luau and leave the hotel that instant to not be charged a two night stay. What great empathy and customer service from the staff at the Aston Mahana! All problems or concerns you bring to management will be met with excuses that it's the private owners fault and they aren't responsible for the unit's cleanliness or quality. They moved us into another studio after the first night but it was just as disgusting as the first. NOT how I wanted to spend our honeymoon. When I went to the front desk again the next morning, the manager on duty, Brian, was dismissive and defensive when I kept appealing for him to find a responsible solution for us. I'll let the photos of studio units 403 and 402 speak for themselves but heed my warning: stay AWAY from the Aston. These particular units had dirty & stained carpets, dead bugs, water damage and mold, and stained bedding.

Wpgtravellers12 12/29/2020

We stayed for 8 days at the Mahana. It has absolutely spectacular views, a nice pool area with BBQ’s that you are free to use and a lovely beach area. We saw dolphins at around 9:30am every day and whales at around 7:30am right from our lanai. Beautiful sunsets. The staff at the front desk were very friendly and always said hello. I appreciated the “borrow a book” area. The beach area is smaller- you need to go down a little further if you want to set up on the beach for the day- but it is awesome for just taking daily walks. We would highly recommend this condo and will be returning soon!

geoffolicious (Denver, Colorado) 12/21/2019

We stayed a week in December here and loved the property. Right on the water with the sound of crashing waves all the time. The view is amazing. You can spend hours just sitting on the Lanai. The beach isn't swimmable but you can walk to one that is. We went with the "premium" unit and would recommend doing the same. I wouldn't call the premium luxury, just remodeled recently.

taylorbrown011 (Seattle, Washington) 12/14/2019

bhv3559 We made a reservation at Aston Mahana at Ka’anapali for a short trip for my 30th birthday. We had plans that mostly involved exploring and being out for most of the day so we were intentional in booking a condo versus a resort or hotel. We just wanted somewhere relaxing, on the beachfront, where we could warm up leftovers, grab a beer out of the fridge, and relax in between adventures. However, I was super disappointed. Let’s start with the pros: All units are truly oceanfront. If you do your research, you’ll know that there isn’t a swimmable beach directly out front. The pool and the hot tub are decent. Parking is also free. The cons: Our unit (302) was absolutely filthy. There were layers of dust bunnies in the pocket door to the bathroom. The closets were full of sand and dirt and old appliances. The wicker entertainment center had an interesting faux floral arrangement, all of which was covered in a thick layer of dust and grime. The deck had cheap pool chairs and table that were worn and dirty. The paper towel holder had mold all over the handle. The bed was thin and uncomfortable. The detergent drawer on the washer was covered in black scum. All in all just gross. We washed all of our dishes prior to using, and did our best to wash things that we could, and avoid things that we could not. Because it was such a short trip, I didn’t have time to make a fuss to switch rooms. What really sucks is I’m sure the property has some lovely units. We initially planned to book directly through an owner on AirBnB, but our nights were quickly booked. We booked directly through the property and ended up with the dirtiest room I have ever stayed in. Also, the neighborhood is not ideal if you plan on exploring the whole island. Ka’anapali and Lahaina are decent, but there is only one main road to the central or eastside - everything outside of west maui will take you at least an hour to get to. I would not recommend this property. Especially not through the property reservation service itself. It was a very disappointing stay for my 30th birthday.

MicheleM279 (Vancouver, Canada) 01/19/2020

We reserved through Interval World 6 months in advance. We asked for a upper unit with a view, one bedroom. We arrived and received a one bedroom H101, first floor, no view unit. We were told units are assigned the day before, there is no flexibility and that Interval world only has ground floor units. This was not in the paperwork. The unit itself was nice and clean and renovated. It had no view and no privacy on the lanai and located next to the parking lot. No spices or even salt and pepper so stock up! We were also asked to pay and extra $250 per week "amenity fee" and now that we are home are still wondering what that was for. The property is nice, I would caution about how to book through Interval World to get a unit that makes for a nicer vacation.

marilynsB4418XV 01/14/2020

We stayed here for 9 nights in a somewhat over-furnished studio condo. It had a hideabed but if you folded it out the two beds would be toe to toe. The location was excellent-- 10 or 15 minutes from Lahaina or Napili or Kapalua. Walking distance to several nice restaurants and good local food including a great food truck park and a major grocery store. A moderately sized complex tucked in amongst the huge hotels. Very quiet. Very clean. Nice grounds, view and ammenities, Great for families if you rented a bigger unit.

pjgrad (Kent, Washington) 01/03/2020

The location is great. You can easily walk to restaurants and stores. The grounds are very nice and well maintained. Two pools and hot tubs, shuffleboard and koi ponds. Many units (including ours) had wonderful views of the ocean. You could hear the waves from the balcony. It was great. You cannot swim or beach walk as the water is too high here but a short walk provides some nice beach areas. Our unit came with beach chairs, fishing rods, boogie board, beach towels and some snorkel gear. I think our unit was B407. Netflix was included which was nice. There is a washer dryer for convenience. Again, the view was great. The kitchen was adequately stocked with plates, etc. We slept 5 adults but you have to be comfortable with open sleeping on a couch fold out. But it was very shabby and kind of dirty. Wires come out of walls and drape around the room. The shower and shower curtain were dirty. Not enough TP. The deck chair pad was dirty and ripped up. The bedroom curtains were dirty and ripped up. They looked like the very hungry caterpillar chewed through them. The window frame was rusted and the pain is all peeling. Hall light fixture had no cover, just a bare bulb. The upper bathroom has a window into the bedroom below so you hear everyone going to the bathroom while in the bedroom. It would take very little money to actually make this unit fresh. For $6k a week I think you could fix this. I would be ashamed of renting this unit until I had fixed the wires, light, paint, curtains, and chair pads. I would stay at this resort again but I would choose a different unit perhaps run by a different rental group?

Valerie S (New Jersey) 01/03/2020

My husband and I spent 1 week of our honeymoon at the Papakea resort booked through Costco Travel. After reading the reviews, I made sure to book an Oceanfront, not Oceanview, which is significantly different as you really look out over the ocean instead of the pool with the ocean in the background. We enjoyed breakfasts and dinners on our lanai watching the sunrise/sunsets and scanning for whales as the whale season had just begun during our week there. We saw a few, but we heard it’s nothing like if you were to go in Jan or Feb. Apparently they are all over during those months! Must be amazing and we’d love to go back to see this. Our 1 bedroom corner condo L208 was clean and nice, nothing brand new but everything in good working order with plenty of dishes/cups/utensils, a full fridge, stove, microwave, crock pots and a blender, to name a few things in the kitchen and brooms and a vacuum to clean up the sand and dirt that sticks to your bare feet after coming inside. The porch wrapped around the side so was quite large compared to the middle units. The only problem here was the winter wind whipping around the building could be intense, so the middle units may be quieter and more protected. The owner also provided 2 beach chairs, beach mats and a boogie board for our use as well as 5 beach towels. The only thing missing was a cooler which would have been primo, but we managed without it. The bathroom was very nice with plenty of clean towels and a double vanity and tiled shower stall with toiletries provided from Hawaiian Tropic that smelled great. The Aston provides several grills contained in the pool area which are well maintained and easy to cook on. They got hot and have a light attached if you are cooking in the dark which is super helpful! The 2 pool areas are nice and usually packed with kids and very large hot tubs which get crowded on the weekends. Quiet hours begin at 10pm, so get your fun in by then because they are strict with these rules. Be sure to attend your welcome breakfast to learn about the island and possibly win something. The single air conditioning unit was situated in the living room which is great if you planned to spend most of your time there, but when we were in these rooms, we preferred to have the slider open to hear the ocean. Unfortunately, the cool air pumping out did not make it into the bedroom to make it comfortable for sleeping (slider was closed at this point – but the AC doesn’t work with the door open anyway). We had to put a fan in the hallway to try to push cool air into the bedroom. The only TV is in the living and was the smallest flat screen we’ve seen in a while, but we didn’t spend much time watching TV, so wasn’t a big issue. As far as activities, I booked them myself because the concierge never returned my phone call even though I provided my cell # and was with guests when I stopped by the lobby. Ironically, our room phone stopped working at this point and I informed the hotel, but did not request it be fixed during our stay so do not know how quickly the maintenance team works. As many have written, there is no beach outside this resort, so if you don’t mind walking 15-20 minutes (not on a beach walk either – you must eventually make your way to the road/sidewalk to the main parking lots) and you can reach Honoapi’ilani Park for decent sand and beaches (about 8 resorts to the south). If you walk to the north on the sidewalk, you will reach a smaller beach good for little kids with a protected ocean pool called Honokowai Beach Park. The good thing about the Aston is parking is free so you can drive with all of your gear if you’d prefer. Unfortunately, most of Maui’s beaches are being eroded away and so beaches are limited, especially at high tide. The only thing I might prefer on a second trip to the island would be a beachfront hotel because getting the beach from the Papakea takes some effort. Overall, our stay at the Aston Papakea was still very nice and without major issue and we could consider coming back for the price, location and accommodations.

Eva M (vacaville, ca) 12/28/2019

Stayed 12/14-12/21/2019 Beautiful grounds here! However, the 1-bedroom unit we were given on the 2nd floor (C-201) was was older and in need of updating. When I saw the unit we were assigned to I asked if we could be moved to a higher floor unit, but Aston management explained that since I booked through Interval International and not through Aston, Interval International customers were assigned to a block of units similar to the lower level unit we were given (higher floors have much better views of the ocean). Well we spent a week here and I was on the phone with maintenance; first because the old tv in the bedroom wasn’t working (management said too bad, only the living room tv had to be in working order). Then the old tv in the living room stopped working and I was on the phone for a long time being guided step by step on how to fix the problem. Then the bathroom sink plug broke into the sink and the plug had to be replaced. Next the washing machine stopped with my clothes in it and the locked lid kept me from removing my items. Dealing with these issues took time away from our vacation and relaxation.In addition to that, when we arrived at Aston Papakea they surprised us with a $366 maintenance fee that had to be paid up front. Now I know why! My fee was probably used to update the old fixtures and appliances in that unit. Don’t know if I will be returning here since I usually book through Interval and don’t like staying on the lower floors in older units.

chrisQ7733NO (Modesto, California) 01/15/2020

Paki Maui is nicely located. We stayed in #102. Owner offered on VRBO. Great view! Easy access from parking lot. Easy walk to pool and ocean. Well stocked, close to everything. I would stay again! Had a great time!

corvettekaren (Golden, Colorado) 12/31/2020

we had 3 nites total at paki maui. 1st nite arrive at 9pm, no one to check us in. have to use the phone around the back of the office- guess what, the phone didn't work! luckily one of their staff came by and asked us what we needed, told him, he said use the phone-told him it didn't work, he tried and it didn't work. so he took the phone into the office and got us our keys. had to check in the next morning. the last nite there- the worst ever at any hotel!! a car hit a power pole about noon. after waiting many hours, we still couldn't get back to the hotel after going out and getting something for breakfast. we asked the fire dept and police dept- they told us to go walk in the ocean to get back because it wasn't opening up until morning- we had a flight at 11am. we had to walk back in the ocean- approx. 3-4 blocks in high tide! luckily a nicer younger couple helped us. got back to the room, very little daylite left. found a flashlite- no batteries in it! went to the office, which had a generator- for the office only. asked if they had any batteries for the flashlite- she actually had the nerve to tell me "you need to contact the unit owner if you want batteries" !! I had no idea who the unit owner was!! asked if I could charge my phone in the office for a few minutes, as it only had 5% left. she told me "this is for me, not you to use!" we went back to the unit, no a/c, no power, pitch black except for the flood lites of the power company trying to take out old poles and put in new ones. we had food in the refr for lunch and dinner that day- all of it went bad. when we got home, tried to get a refund for the last nite- they refused! per management, the power never went out!! I sent them the pics showing all of the poles down on the ground in front of it, they told me "that was after you left". I had the names of the office people I talked to, everything, sent them copies of the pane tickets and car rental showing we were there. their reply was "if we gave everyone their money back for that nite, we would be in the hole- so no refund for you". I contacted the company we made the resverations thru, sent them everything I sent the paki maui- we got a refund immediately. don't recommend them in the least bit- they didn't care about anyone.

juliebP4259LS (Sydney, Australia) 12/29/2020

We stayed in 304. Ocean front but very expensive $3240AUS for 4 nights. 2 bedroom unit has what you need but no extras. Shower in main bedroom didn’t drain properly ( reported day one no one looked at it). Lift in main bedroom not working (also reported no action). One power outlet in main bedroom faulty (also reported no action). No plug for kitchen sink ( also reported no action). Main beef sliding door has major issues licking and unlocking (also reported also no response). Over all service very poor actually non existent. Staff not attentive I stood waiting at the front seat while the man behind the rest continued to text on his phone. It took him a few minutes to complete his text then asked what I wanted. Beds are very soft and the head board is very loose ( barley attracted and kept dislodging power cord). Don’t look behind bed dust dust and more dust. Mould in the bathroom.

P1935AEsusans (adkins, United States) 12/20/2019

Wonderful accommodations, lots withing walking distance, well stocked condo, secure, and restful. Public beach one block away. The Farmers market donw the street had wonderful selection. ABC store ready made meals were yummy. Reserved the condo on VRBO no problems, highly recomend.

ATravellingJimmy 11/05/2019

Our stay at Paki Maui was well worth the price. This condo style accommodation provided great views, an uncrowded beach area, with an easy to find location. We found Paki Maui to be a great place to rest up after our daily adventures.

Olympia_Deb (Olympia, Washington) 01/25/2020

We stayed here on an RCI timeshare swap. We were upgraded from a two bedroom to a three bedroom unit - we didn't need the third bedroom (two couples) but appreciated the spaciousness. Very well stocked kitchen with lots of pool toys, etc. in a closet. The pool area was nice and there are tennis courts, etc. on grounds. It's a short walk to the beach with lifeguard on duty, and about a mile walk or drive to downtown Kihei with many dining options.

Wainman23 01/23/2020

This place is so beautiful and clean. Excellent customer service, quiet and serene. Off of the main crowded road but within a comfortable walking distance to a few good beaches. Very reasonably priced. There are some amazing restaurants nearby that you will be very happy with. This is a very family friendly facility. I would recommend this place to anyone.

leogem (Regina) 01/16/2020

unit is large (2 bedroom) but kitchen small and furniture dated. Cleanliness leaves much to be desired- build up of dust on ceiling fans disgusting(afraid to turn on as didn't want that debris on our bed, table, etc). Speaking of the fans...you are told you must turn off A/C when not in unit but they still charge extra $45/week for power usage so don't sweat and keep your unit cool if you want- you pay for it. Extra charge for safe, rent key from front desk. Mai Tai Monday is nice social time. Storage space is large and contained beach stuff such as chairs and umbrellas and boogie boards which was nice. Short walk to beach, but stairs going down or must walk down driveway so only if able. Foodland expensive, but similar price to Safeway. Lots of eating out options nearby.

howardsiddall 01/14/2020

a perfect 10/10! It was our second visit in two years and the staff, facilities, amenities are very wonderful. It is hard to believe the age of the property based on the upgrades and care the staff take to maintain it. thanks

Joanne S (Columbia, Missouri) 01/08/2020

My family rented two second floor 2-bdr units, with galley kitchen and living room. Kids slept comfortably on the pull-out couch in the living room. Parking is right in front of the building. A/C unit in the living room ran constantly and could not remove enough humidity to get the main living space to a comfortable temp for Mid-Westerners during the day, but my bdr was comfortable at night. I turned nosy A/C unit off at night. Pool is not heated. The resort (even pool area) was decorated very festively for Christmas, and Santa arrived by helicopter on Christmas eve on the lawn to see the kids! Impressive! Daily maid visit to empty trash and supply fresh towels was much appreciated. Units could use some updating, but were clean; kitchen was well-stocked. Closet held all kinds of useful beach equipment that we could not have brought ourselves. Clean grills available outside the building for grilling. Beach towels (one per person) available in the main office. I would stay here again. One family from Canada said they had been coming for 10 years.

Bonnie A 01/25/2020

We had condo suite. Was equipped with kitchen, washer and dryer. Lovely king-size bed and free movie rentals. Had use of bbqs by the pool and hot tub. Staff was very courteous and helpful. Was our first time to Maui and would definitely stay at the Maui Banyan again.

Travelmaster23764788 01/03/2020

This hotels location is great. Also most of the staff was friendly. Our favorite where our room attendants. We also have many issues. The room was not ready on ready on time and it was dirty. Also we bought luau tickets from the hotel and were an hour late. We did not have hot water for 3 days and we still don't. The manager called and took 20 dollars off for the inconvenience. I paid over 1600 for this room and expected to get hot water etc. I am here now we will see if they do anything about my stay if not you will see comments of the other 9 peoples experiences as well.

katloveshorses (California) 12/13/2019

My only complaint was that the mattress needed to be replaced big time. The kitchen had everything you could need - plates, silverware, blender, full size fridge, etc. It was great having the washer and dryer, especially with our sandy towels. Location was perfect. But that mattress. I didn't get a good night's sleep once.

BdBrianS (Vancouver, British Columbia, Canada) 12/11/2019

I would recommend staying here, but maybe it's for the best to rent from the owner rather than booking a vacation package. Each unit is owned so no matter which review you read, if you don't book a specific unit you won't know what you'll get. Our Unit, a 1 bedroom condo, was in the F building (A, B and F are closest) and was a minute from the beach. It was spacious and had all the amenities you need: fully stocked kitchen with decent appliances, washer/dryer, pull out couch and love seat, big screen TV and PS3, shower (not bath), king size bed... The furniture was old and mattresses on the couch and bed were years since needing to be replaced. My back will need a few days to recover. There was a $20 resort fee added on at check-in, but at least that came with unlimited DVD rentals (lots of brand new movies available in the lobby Kiosk). Parking can be very difficult at night. I had to go to the Office and they had to get a staff member to move their car so I could park. The staff were pleasant and we really enjoyed our stay. The Pools are simple but nice and there are plenty of BBQ's available around the grounds. The location is great with lots of shops and restaurants within a 5min walk. Kamaole 2 is an outstanding beach!

teresa190 (Alexandria, United Kingdom) 11/05/2019

Spent our wedding anniversary in Maui, stayed for 3 nights there was a problem in the bathroom with the first apartment,so we were upgraded to a beautiful apartment in the main building. Staff were lovely the manager sent us wine/ chocolates to our apartment. We hired beach chairs so didn't use the pool but it did look nice surrounded by beautiful gardens . We enjoyed our trip to Kihei ,Maui and will never forget it thankyou for making it memorable.