TripAdvisor Traveler Rating
3 weeks in paradise
Chris D (San Diego, California)
My family stayed for three weeks in late May-early June and what a great time we had. Family of 4 in a one bedroom with a separate pullout bed and a murphy bed. We had more than enough room. This was our third time at Kaanapali Shores and we will possibly be buying a unit there as you cannot beat the location. It is true that the beach in front is basically gone (there are always whiners), but you can go next door in front of the pink palace to swim and snorkel, or better yet get in the car and head north on the lower highway about 7-9 minutes away and you will get to Napili Bay and Kapalua Bay which are both fabulous for wading and snorkeling. Lots of turtles to be seen at both. KS is not a 5 star resort, but they have a friendly staff, beautiful grounds, a grocery store and strip mall right across the street, and a ton of restaurants nearby. Go have a great time and enjoy.
Decent, but no frills
hillaryrn (Seattle, Washington)
We arrived on 7/4 and departed on 7/9. The trip was designed to be a family trip and we got a great rate on a 2 bedroom garden view, but we were lucky to score a partial ocean view. We were delighted to have a kitchen and save on meals out, however, because the cookwear is 80's stainless steel, much of food we cooked stuck to bottom of the cookwear, and geez, the store across the street is pretty expensive to waste food. The kitchen does not come equipped with any brushes to clean the dishes so what does not come off with elbow grease and the dishwasher is garbage. They need to upgrade to teflon cook wear. One of the highlights is the pool, but only sporadically do the waitstaff walk over to the children's pool to take orders for cocktails. They make a great pina colada, but imagine all the money they are missing out on because parents don't want to leave their kids unattended to get a drink. The beach is mostly eroded on the premises, and the one time my son and husband went in, they both sliced their foot open on the large rocks, a heads up from the staff, and some reef shoes would have been helpful that first day. I guess they have instituted a towel policy because of towels being taken by guests, however, they issue you these ridiculous towel cards and if you don't remember to bring one after you struggle to get the kids, suncreen, beach toys and room keys you are not getting a towel. Only two towels are given per card, and if you don't bring two back it could be 3 people swimming and they won't budge on one stinking towel?!?. Seems like they thrive on any opportunity to say "no". No brooms in the room, so if you track sand in, you are out of luck until room service comes sometime in the late afternoon the next day. I requested an extra pot for cooking- it came 24 hours later after 3 calls, new sheets, I had to call 3x. Not sure if they need more help, but it is a discount resort, and that gets people into the door, but forget getting the service that you would get at one of the pricier resorts. I wish I could get a partial refund.
Summer fun 2018
We were a family of 7. We rented the two bedroom, 2 bath 2,000 square foot beach front corner unit condo right on the beach. It was an amazing week of pool side service and beach front morning walks. Great for families or couples. The resort is within walking distance to a grocery store... it’s literally across the street, you can carry your groceries over. They have a Cabana restaurant and Bar next to one of the two pools on the property and a great happy hour. They have a Sunset Tiki torch lighting ceremony each evening where an employee dressed in traditional Hawaiian garb sounds the conch shell and then lights the torches along the property walkways. It’s a beautiful site.
sarahmbrewer (Hudson, Ohio)
Cons: This resort claims to have a beach but it is not really a beach at all. You actually have to drive to it. There is a tiny one in front of the hotel too small for the hotel to even have chairs. Guests actually have to pay to use the fitness center. The rooms are dated. There are some fun family games in the lawn such as cornhole and a large connect four. The bags for Cornhole were so filthy we all washed hands after use. Pros: the pool is large and nice and parking is easy. We will not stay here again. It is disappointing.
wonderful vacation stay at Aston Kaanapali Shore
jmargoze (San Diego, California)
This was our first time in Maui and first time at Aston Kaanapali Shores. This was a very clean resort, our room was spacious and clean. The kids loved the pool, plenty of towels available. The Beach Club restaurant was a little pricey, but excellent food and cocktails. We went to the happy hour and loved it. Overall great experience at the Aston Kaanapali Shores. The concierge was very helpful setting up our first luau and snorkeling at Molokini Crater.