Katherine B (Los Angeles, California) 08/13/2018

I had a fantastic 3 months stay (March, April, May) at the Aston Waikiki Sunset. I was working all over the island and had my choice of staying at other hotels but am completely happy with the choice I made. Of course, the view was incredible. I was very pleased to have a separate bedroom and lots of closet space. The kitchen was fully stocked with plates, pots, pans and utensils, even a rice cooker. I loved that there were laundry machines on my floor. Because I often had to work all night, it was important that my hotel be quite during the day. The Aston was quiet both inside and out. The only outside noise I occasionally heard was the elephants and lions roaring at feeding time at the nearby zoo! It was charming! There was always parking space available. There was never traffic on the streets surrounding the building. Accessibility to the highway was easy. Plus, it was very safe around the hotel. I would often rise at 4:30 am and go running on the nearby beach strand. It was very safe and well-lit. The proximity to the park and prime surf spots made the Aston’s location above the rest. The staff were very kind and helpful.

LFairweather 08/07/2018

Good location. Room was clean and had a good layout. Service was good always polite and friendly. Would not stay in the upper floors again (views were great from the upper levels we were on level 33). I would rather have lower levels as the lifts were slow and always had to wait quite some time to get on and there was alway so many stops waiting to go to your room. Some times the lift would go back down again and you would have to start the trip all over again. Apart from this we had an enjoyable stay. The pool was good

Marisa S (Brentwood, Tennessee) 07/28/2018

My family and I stayed here for 1 night on a layover in Oahu. The hotel was quite beautiful and provided many great amenities. If you can, try to get a room on the top floor. The hotel provides a spectacular view of Honolulu in the day and nighttime. The staff was extremely helpful, and they worked with us to hold our luggage while we toured pearl harbor. I wish our stay could have been longer!

EssSid (New Delhi, India) 07/26/2018

We stayed in a 1 Bedroom condo in this hotel. What I liked:- 1. Nice location. A few minutes walk from the Beach. 2. Staff is helpful esp Ms Olifea was very polite, kind and understanding..and extremely helpful. 3. The condo was neat with sufficient beddings and Towels. 4. The kitchenette was well equipped with an Elctric stove, Oven, microwave, coffee maker, Toaster..Sufficient plates, mugs n bowls. We asked for a blender and the staff immediately gave us one. 5. The Toilets were cleaned daily and the house keeping made the bed daily.. What we didn't like:- 1. One of the staff Mr Brendon was extremely rude. God knows why such people who don''t know how to talk to guests are kept at the front desk. He needs proper training on being polite and helpful to guests esp in a Hospitality industry.

Brian O (California) 07/23/2018

We've been staying at this property for years, and have always had a positive experience. The staff at the desk and the housekeepers are helpful and pleasant. The kitchens were remodeled a few years ago with granite countertops; if you are staying in Waikiki a while, and don't want to eat all meals out, this is the place to stay. Full-size refrigerators, ovens, and microwave hoods are standard. No dishwasher, though. Some of the rooms have have views of the ocean, others diamond head or the hills above Oahu. You'll walk a couple blocks to the beach. Parking is $20 (in and out allowed) if you need it. Bed is comfortable, and a couch pull-out is standard in the living room. The biggest drawback is the elevator situation - their are four elevators for a 36-floor hotel. Patience may be needed as you wait for an elevator. This hotel is in Waikiki, which is a bustling place - if your windows are open, it can be noisy!

SEAN M 08/14/2018

We were upgraded to a SUITE which we so enjoyed... but what truly distinguishes this hotel from the many others in which we have stayed in Waikiki... GUEST SERVICE!!! Everyone in every position was genuinely friendly and at your service!!! It was truly a treat!!! THANK YOU!!! Our compliments to a TEAM well trained in the art of PEOPLE!!!

cruiserjo2016 (Mornington Peninsula, Australia) 08/10/2018

Our family of eight stayed 6 wonderful nights in this hotel on 12 July this year. I chose this hotel from the outstanding reviews it had on line. We were traveling with a 4 month old baby and the service we had was terrific. The hotel is in a great position only 5 minutes from fantastic shopping and choice of restaurants. Walking with our granddaughter in the pram to beach was about 10 minutes and having a small child was no problem at all getting round Waikiki. We booked a three bedroom suite for our son and his family of 6 and we had a one bedroom studio room. The three bedroom suite was excellent for a large family consisting of separate lounge area where we could hang out together, 3 bedrooms and two bathrooms. The staff were so relaxed and friendly and a special mention to Sai who was so attentive and warm. The hotel was fully booked but never seemed crowded even the pool was never crowded like in most resort pools around Waikiki.I really liked the check in procedure which is not rushed and they made you feel so welcomed. I would definitely recommend this hotel to my friends and I will definitely return to this hotel as I adore Hawaii it and was our 4th visit to this magnificent island. The only comment I could add where they could improve is I travel a lot and do like the convenience of being able to make a tea or coffee in your room when ever you feel like it but the Surfjack does not have a kettle or cups in your room for this. They do provide a service where you can get it from bar in hotel in the morning but it’s not always convenient to do that. I also thought for young families the menu in the hotel for breakfast was very limited for choice but just down the road there are plenty of other options which we enjoyed with our young family. The decor in the rooms and hotel is really refreshing and the beds very comfortable and I loved the cool music they played down by the pool. I can’t wait to come back!

baileyrsmith3 (Bakersfield, California) 08/10/2018

Our stay at the Surfjack was as amazing as we anticipated. Worth the money. It felt more than just a hotel, it was home-y and comfortable. The staff was beyond friendly and welcoming during our entire stay.

08/09/2018

Every single person that worked there was the ideal customer interaction. We checked in late, no problem. Got lucky with an upgrade. Got a late checkout and was offered the hospitality room while we had to wait for our ride out. On top of all that extra goodness, the Surfjack is a super cool vibe. Adult pool hours. Professional. Clean. Excellent location. Highly recommend and look forward to returning soon.

Robyn G (Auckland Central, New Zealand) 08/09/2018

We read about this in a newspaper review a few months before and it was everything that review promised. Modern, funky, carefully thought out, great food, excellent music, good location and South Pacific on repeat in the evenings!

bruz1111 (Newport Beach, California) 08/09/2018

Centrally located to what we wanted, launching at the Duke Statue to surf daily and a short walk to just about any type of food you wanted. The hotel itself is pretty nice, small pool and hot tub that are kept well, a perfect spot to keep boards ( bring your own locking cable) short walk to launch of about 2 blocks, located behind the Hyatt a block. We will stay again. Came for my Bday surf trip and had a blast.

Kasey G (Mackay, Australia) 07/24/2018

We had a lovey stay here. The rooms were quite large, beds were great and location is very central walking distance any way, and a bus stop across the road. The bathroom was functional, but could do with a makeover. Other than that, we enjoyed our stay here.

Sheryl R (San Antonio, Texas) 06/18/2018

Aqua Bamboo is a nice little hotel. The rooms do need remodeling and we did have some troubles with our bath tub stopping up while there. However, the staff were VERY ACCOMODATING. The front desk sent maintenance up to our room right away and when he could not fix the problem they moved us upstairs to a suite. It was a "bumpy" start, but the customer service went above and beyond. The free movies, water, and coffee in the lobby are a plus as well! We would recommend this hotel to our friends and family anytime.

Thetravellersbug (Sydney, Australia) 06/18/2018

We stayed at Aqua Bamboo twice over the last few weeks after my parents recommend this hotel. Friendly staff & best location in Waikiki for the price. Would recommend to anyone looking to stay on a budget. Special mention to Aja at the Front Desk, great personality and enthusiastic approach to her work.

Aileen D (Morinville) 06/01/2018

Filthy noisy room. Very dated and worn out. Curtains were torn and dirty, bathtub was stained with dirt and filthy behind the toilet. The room smelled old and stale. One of two elevators was not running and hadn't been in a while. We cut our stay short and got a new hotel. The only nice thing about the hotel was the pool area. Do not stay here.

Tkk2 (Waipahu) 08/06/2018

Our hotel for staycation including breakfast. Like it cause it's a very lay back hotel. Kamaaina rates are ok could be better especially when it's slow with tourist locals can give back to our state. Wish there was a Jacuzzi. Otherwise overall is a great hotel.

elanma (Vienna, Austria) 07/30/2018

We stayed at the Aqua Aloha Surf for 2 nights during a short stay in Waikiki. Check-In was a little complicated since first no one could find our reservation and when it turned up it was only for one night. Eventually things got sorted out though. Reception staff was not particularly friendly and always seemed a little annoyed whenever they were approached. The hotel itself appeared to be newly renovated for most parts and our room was very nice. A large comfortable bed, a nice sofa and big TV and a clean although rather small bathroom. Breakfast was rather underwhelming. It was served in a Chinese restaurant adjacent to the hotel and the selection was aimed at Asian guests/tourists. Not much of a choice when it comes to a continental breakfast. The pool was not spectacular but OK. All in all our stay was fine, but I don’t think I would stay there again.

tsmithx2 (Kingman, Arizona) 07/13/2018

Decent hotel for the price. It was a few blocks from the ocean and in a good area. We slept comfortable and the rooms were clean. The coffee shops was great. It was close to shopping and good. We enjoyed our time in Oahu.

Wal W (Palmerston North, New Zealand) 07/02/2018

Showing its age but staff friendly and very helpful. clean, No double glazing, louver windows every room so noisy, stayed in a bigger room on arrival to Hawaii for 1 night, and several weeks later was in a smaller room for 2 nights prior to departing. It is showing its age but Was ok for the price. and only a couple of blocks to the beach. The restaurant however is another world. Evening meals it is a feeding trough for bus after bus of Asian tourists, you find a table and sit to eat and a bus load arrives, seems like is on a time limit to eat then out before the next bus arrives. Breakfast ! well, the lady needs to go on a course for host responsibility. The "free" continental breakfast does not come anywhere near a continental breakfast as far as I have seen in many hotels around the globe. Normally a choice of cereals, Toast, butter, spreads for toast, fruits cheeses yoghurts etc etc BUT here there were only 1 cereal, milk watered down so much it looked more like dirty water, toast and butter only, and pancakes. And her attitude to patrons when asked about the breakfast, got a to the point rebuttal ! So if you want cheaper accommodation close to the beach and don't mind a bit of noise, then spot on. but find somewhere else to eat.

pally1070 (Sydney, Australia) 06/28/2018

Ok I just got off the plane and arrived back in Australia. This place is a short walk to everything good, so location is ticked for those that have not been there. This is my third stay at the Aqua Aloha Surf. I like the place. It's older and has a comfortable feel about it. The check in staff are happy to see you, but don't jump the counter. When I checked out, the lady was pretty cold, but I wasn't after a hug. It's not the five star joint where they pretend we are family. I have some complaints on this trip that I'm not happy about. I did the 15th floor for three nights. Construction drilling at 8.30am on two of the mornings removed my relaxation and I was annoyed by it. Very loud drilling. I did call the counter to be informed by an indifferent male that construction would be from 8am to 4pm. I personally think they should do the loud stuff after 10am. The first day my shower water pressure didn't work and I couldn't shower. Annoying. I liked the cagey house keeper. She asks you if you want your room turned over. This is in the hope you decline. Not normal for hotels. She does it in a nice way. But read between the lines on that work ethic. And made the room up to an outstanding standard when asked to do it. So this trip Aqua Aloha Surf you only get a three star from me. In my two priors it would have been a five if I had rated. Don't be discouraged by my comments. Plus don;'t dare reply with something generic.

niroxtreme (Aguada, Puerto Rico) 08/06/2018

Greetings Travelers: For my first experience in Hawaii I chose this hotel. Upon arrival, the staff receives you with a smile. The lobby is very well decorated and clean. When going up to the seventh floor towards my room you go through a corridor that doesn't look very clean. The room was very clean and the decoration very nice. The bathroom was clean and tidy. The room had a coffee maker and a mini refrigerator and it had an excellent outside view. The pool looked a little dirty. Overall my experience at this hotel was very good since the staff was quite friendly and has a good location. recommended hotel. PS: The beach is across the street.

Robyn M (Central) 08/06/2018

Great location, friendly staff. Older style complex, little dated but adequate for our needs. Small pool but didn’t need to use it as Close to EVERYTHING, bus stop just outside, alamoana Les than 10 mins walk, beach 5 mins, ABC on every corner, right across road from Hawaiian Village.

chellseadelapena 07/30/2018

I've stayed at this hotel numerous times the first time I stayed here my visit was OK!. The few other times was horrible. I've decided to write a review now because I thought i'd give them a chance to make it up. Every staff member from the manager "Maddi" to the security guard (didn't catch his name) was very rude. I understand that you need a credit card upon checking in, however it was done through my company and I had withdrew all the money from my card earlier that day and I asked if I can at least put $100 cash down until my manager could come in the morning from the other side of the island since he passes through here to get to work and it was almost Midnight. She smirked and said NO and acted very rude. The other staff member that was at the front was just as rude. The security guard walked around like he was entitled, I Had my 5 year old daughter with me she was playing in the lobby when the security guard gave a nasty comment, I said excuse me he then went on to try and ague back with me. (great customer service right) This is ridiculous and I am taking this higher up.

Alex_Morcombe (Melbourne, Australia) 07/30/2018

We were on a budget when booking this hotel, it was perfect for what we wanted to spend. Yes the rooms are a little dated - but who cares ... you’re only there to sleep. The room was clean & the amenities provided were great. The lobby has tea and coffee facilities along with sunscreen! We flew in after a 12hr flight, the staff were lovely and we got to check in at 7.30am!! To have a quick nap after a nightmare flight. The location of the hotel is good - it’s about 15mins from Ala Moana (shopping centre) which one can easily spend days at. Shoppers heaven. It is about a 20min walk or 5min trolly to the Waikiki strip/ main beach. This may sound far away but a little holiday exercise never killed anybody and Hawaii is so lovely, the walks are great for getting to know the area. The staff at the hotel were always friendly and helpful, we had a tour cancel on us. The hotel organised a transfer company to come and pick us up. A++++ service. Ps. On Fridays if you hop across the road to the Hilton ... at 7.30 there is a free fireworks show.

andremodesto (Auckland, New Zealand) 07/28/2018

We stayed one night at this hotel before an early morning flight. It is located near many restaurants and it is a walking distance to the beach. You just have to cross the avenue and go to hilton hotel.

daniel a (Sydney, Australia) 08/15/2018

The hotel is neat and nice. Our room was clean and the front desk was very accommodating. The laundry though was coin operated and cost $5 a wash whether it was a small load or not. The hotel was close to shops and beach

SunseekersTandM (Calgary, Canada) 08/07/2018

My husband and I arrived July 22 at 2 am Hawaii time. Our flight from Vancouver was delayed by almost 5 hours due to dust storms in Las Vegas. We got in to our room which was all ready and waiting ( Room 1530). This was booked through VRBO. The rental process was easy. It was dark but the sound of the ocean was relaxing. We stayed for 2 weeks. The lanai was large and had chairs and a table where we often sat watching the Hilton Luau or ate our meals there. Because of its position in the building it receives only some sun in the morning. This kept it nice for sitting on. Only recommendation I would have for the lanai is a chaise lounge chair. There were lots of good beach equipment including chairs, boogie boards, sand toys and towels. It was easy to access the ocean. The lagoon is great for kids but we preferred the ocean. The bed is very firm and comfortable and we slept well. There was lots of storage for our things. The tv was an adequate size and the cable channel selection was very good. The kitchen was well stocked with gadgets. The coffee maker broke but was quickly replaced however the 10 cup was replaced with a 5 cup maker which was ok for us but might be too small for a bigger group. The shower was a good size and nicely tiled. Would have liked to have seen a rain shower. For the age and size of the building there was always adequate hot water. We have stayed at many Ilikai rooms before and this one we always were happy to return from our day. Air conditioner placement made it a little warm in sleeping area and chilly in the seating area. I would recommend this unit and would definitely return Aloha and Mahalo to the owners and manager.

Grigoriy G (Los Angeles, California) 08/06/2018

Ilikai hotel is one of the original high-rise buildings in Oahu, Waikiki. The Ilikai is also well known, outside of Honolulu travelers and residents, for appearing prominently in the opening credits of the long running TV series Hawaii Five-O. Many of the rooms has been acquired by private investors and can be found on Airbnb. The good part is that they are remodeled and kept in a good shape, like the one I have rented on the 20th floor. The property has excellent views and next to the Hawaiian Village. I would highly recommend it to anyone who enjoys a good stay on the island.

Janine45 (Wellington) 08/06/2018

I have stayed here twice now and wouldnt go anywhere else purely because of its price point and location. We stay in the apartments which you book through Waikiki beach rentals .Each unit has its own kitchen and large balcony with sea lagoon or marina or city views. The hotel is celebrating its 50th Anniversary and to be honest it is looking a little dated and furnishings in lobby area are very old and couches a bit dirty even..This is something management should address promptly. It still is in a great location at the quieter end if Waikiki and near the Hilton lagoon but not too near the Hilton Hawaii Village thank goodness as that complex with all the shops ,people and towers in my opinion is hideously busy and large. The Illikai has a calmer ambience and the Hotel now has 2 pools both of which are clean and lovely with surrounding vegetation perfectly manicured. It is within walking distance to central Waikiki and 7 minutes walk away from Ala Moana shopping centre. It really is still a lovely place to stay if in busy beautiful Waikiki.

patriciagI4506KT (Goodyear) 08/06/2018

Rooms were like a mini suite, clean, good size, nice veranda for ocean view and fantastic firework show on Friday nights! Great trolley access for all locations including huge mall. They were actually filming a segment of Hawaii Five-O on the beach in front of the hotel.

purnimapuran (Savusavu, Fiji) 08/13/2018

The service was very good I like it especially the front desk Alice and Carlos they help me a lot even Cora at housekeeping the room is ok but the problem there's some bugs but they are very accomodating to move me to a better room.

steadfasttraveler 07/23/2018

This hotel is a place to stay if you're looking for low budget. It wasn't awful however, the room itself was mediocre. In our room we actually had mold on the ceiling and had to call the front desk for them to clean it. The location is in a sketchy area. I didn't feel comfortable walking anywhere without my husband. There is a floating restaurant on hotel grounds however, the food wasn't anything to write home about. If you can afford it, stay elsewhere.

solney22 07/15/2018

Spend a little extra money and go somewhere else. This place is not worth the few bucks you’ll save in the long run. My husband and I needed a last-minute hotel, and we also didn’t want to spend a ton of money on an expensive resort-type hotel, so we landed on the Pagoda. The pictures online are deceiving. The place is an absolute dump. In addition, they required a $200 deposit that we’re still waiting to receive back.

Gerald Y (Paia, Hawaii) 07/10/2018

Pagoda is a long time local destination. Lynda at front desk was great for customer service. aloha g can't think of anymore details; location is great for all the restaurants in the area. jlakjds;lfkjsa;dlkjsd;alfkdjsa;lsdkjf;ds

jerry f (Hoolehua, Hawaii) 07/09/2018

Well from the Booking to the Checking in all was awesome, the website help a (1) night deposit however i was wanting to pay my reservation in full, they were friendly and fast. Upon checking in Carlos was awesome and they had one room available as the other was being cleaned and was able to precheck all rooms and guest at the same time. This was a wonderful weekend with the Ohana and will recommend for future visits.

arataj946116 08/13/2018

Bathroom is old but everything else was fine. Hotel charges a resort fee that I did'nt expect. I also did'nt park in their parking because it was also overpriced. The room was ok and clean enough for me!

jag172 (San Diego, California) 08/10/2018

An older building. Excellent location- directly across from Nordstrom Rack and International Marketplace. The staff- especially the reception desk is absolutely exceptional!! They went the extra mile!!

jon110334 (Colorado Springs, Colorado) 08/09/2018

I reserved a room on Aug 3 for Aug 11th for military leave (short turn orders that I wanted to add leave to and appreciate the island). I found out on Aug 9th that my Commander rejected my leave request. I attempted to cancel my reservation, (almost 40 hours in advance) I was charged in full, quoting a 72 hour cancellation policy. After contacting them, they were still unnameable to a full cancellation rate (40 hours in advance) quoting that if they were "flexible" then their "policy" would be "guidelines". Then, after going to their website I was appalled that their main website advocated their "military appreciation". I am disgusted that this organization bears the image of military members, yet lacks the flexibility that sometimes comes with the job. I get to mark "not sure" for the rest of this questionnaire, because I legally can't go to this hotel for my reserved date to observe the cleanliness of the rooms and they are unwilling to grant me a refund (40 hours in advance).

lelaaniwat 08/09/2018

Waikiki beach is only one block down the Duke’s lane. Supermarket and Nordstorm Rack are just across the street. Ace car rental just 150m. away. Staff was nice. The room as described however, the bathroom is a little out dated but that wasn’t a problem for us. There’s a bar opposite the hotel but we didn’t find it noisy as it is a nature of this area. The room is big enough to fit 6 of us and you couldn’t find a place with this price around Waikiki area.

DawnHilo (Hilo, Hawaii) 08/09/2018

Your staff was amazing, very friendly and welcoming! They were very helpful both during check-in and check-out. The location is great with eating places and shopiing very convenient. I would recommend this to other family and friends. Once you park your car, there's no reason to take it out again because of the shuttle service, shopping and eateries close by.

daniel a (Sydney, Australia) 08/15/2018

The hotel is neat and nice. Our room was clean and the front desk was very accommodating. The laundry though was coin operated and cost $5 a wash whether it was a small load or not. The hotel was close to shops and beach

SunseekersTandM (Calgary, Canada) 08/07/2018

My husband and I arrived July 22 at 2 am Hawaii time. Our flight from Vancouver was delayed by almost 5 hours due to dust storms in Las Vegas. We got in to our room which was all ready and waiting ( Room 1530). This was booked through VRBO. The rental process was easy. It was dark but the sound of the ocean was relaxing. We stayed for 2 weeks. The lanai was large and had chairs and a table where we often sat watching the Hilton Luau or ate our meals there. Because of its position in the building it receives only some sun in the morning. This kept it nice for sitting on. Only recommendation I would have for the lanai is a chaise lounge chair. There were lots of good beach equipment including chairs, boogie boards, sand toys and towels. It was easy to access the ocean. The lagoon is great for kids but we preferred the ocean. The bed is very firm and comfortable and we slept well. There was lots of storage for our things. The tv was an adequate size and the cable channel selection was very good. The kitchen was well stocked with gadgets. The coffee maker broke but was quickly replaced however the 10 cup was replaced with a 5 cup maker which was ok for us but might be too small for a bigger group. The shower was a good size and nicely tiled. Would have liked to have seen a rain shower. For the age and size of the building there was always adequate hot water. We have stayed at many Ilikai rooms before and this one we always were happy to return from our day. Air conditioner placement made it a little warm in sleeping area and chilly in the seating area. I would recommend this unit and would definitely return Aloha and Mahalo to the owners and manager.

Grigoriy G (Los Angeles, California) 08/06/2018

Ilikai hotel is one of the original high-rise buildings in Oahu, Waikiki. The Ilikai is also well known, outside of Honolulu travelers and residents, for appearing prominently in the opening credits of the long running TV series Hawaii Five-O. Many of the rooms has been acquired by private investors and can be found on Airbnb. The good part is that they are remodeled and kept in a good shape, like the one I have rented on the 20th floor. The property has excellent views and next to the Hawaiian Village. I would highly recommend it to anyone who enjoys a good stay on the island.

Janine45 (Wellington) 08/06/2018

I have stayed here twice now and wouldnt go anywhere else purely because of its price point and location. We stay in the apartments which you book through Waikiki beach rentals .Each unit has its own kitchen and large balcony with sea lagoon or marina or city views. The hotel is celebrating its 50th Anniversary and to be honest it is looking a little dated and furnishings in lobby area are very old and couches a bit dirty even..This is something management should address promptly. It still is in a great location at the quieter end if Waikiki and near the Hilton lagoon but not too near the Hilton Hawaii Village thank goodness as that complex with all the shops ,people and towers in my opinion is hideously busy and large. The Illikai has a calmer ambience and the Hotel now has 2 pools both of which are clean and lovely with surrounding vegetation perfectly manicured. It is within walking distance to central Waikiki and 7 minutes walk away from Ala Moana shopping centre. It really is still a lovely place to stay if in busy beautiful Waikiki.

patriciagI4506KT (Goodyear) 08/06/2018

Rooms were like a mini suite, clean, good size, nice veranda for ocean view and fantastic firework show on Friday nights! Great trolley access for all locations including huge mall. They were actually filming a segment of Hawaii Five-O on the beach in front of the hotel.

Still_Just_Relaxin (Perth, Australia) 08/03/2018

Stayed at this hotel for a couple of nights in early May. The booking had been made through my travel agent so i had no preconceived ideas or general info apart that is next to the beach and has great views. Both of these points are very true. I had arranged transfers from the airport and they will drop you at the kerb in front of the hotel so you will need to haul your luggage up the inclined driveway to the front of the hotel. Once at the top you will see a window opening on the left that is where you check in. John was very helpful in pointing out that my booking was for a standard room but for an extra $30 per night i could have a beach view room. I paid the the extra and was very happy with the 10th floor view. The room was on the small side but was air conditioned and had an ensuite. There was also a coffee maker, TV and DVD player that were included under your daily service charge. All hotels in Hawaii charge a daily service charge in addition to your room charge. The room was clean and tidy. The road between the hotel and the beach has a lot of one way traffic. You can get the occasional late night motorcycle, drag car or police siren going past. The cafe at the front of the hotel is called Eggs and More. It is very popular and hotel guests get a discount. I would stay here again. It is well located next to Waikiki beach and has great views.

Tamzie (South Godstone) 08/03/2018

I stayed at the hotel from 20th to 30th July 2018. The hotel was in a prime location in Waikiki but more of a tower of rooms rather than a hotel really! The reception is a hut in the lobby area (between Eggs and Things and the lift to the bedrooms). The staff here do the job but are not particularly friendly or welcoming. Having said that, one member of staff did sort out a car parking place for me at the hotel, after the first day we had to leave our hire car four blocks away in another hotel, but other than him, they were all fairly surly! Our room (I stayed with one of my daughters) was comfortable (we each had a small double bed), with a good shower in the non-bath room! The housekeeping staff kept our room in good order, with clean towels daily and beds made (although not changed during our stay, as far as I was aware). There is a resort charge of $26 a day, which covered our use of Wifi, a coffee machine in the room, a paper, use of a room safe, use of DVDs (which we used extensively) etc. However, given this is the rate for most hotels, it seemed excessive for the services we actually received at this budget hotel (and added $260 to our final bill!). There were some minor issues, for example, the refrigerator in our room was extremely smelly. We did try and keep a few things in this but they ended up smelling too - so we couldn't store the products in this, we would have liked too i.e. we would have liked to have had some breakfast items (my daughter is vegan, so found it really difficult to cater for her needs, with few restaurants having vegan options) but the state of the fridge made this impossible. If we had had a baby with us and needed to store their food/milk, this fridge would have needed to have been changed - it was awful! The is also construction work going on next door i.e. it appears either another budget style hotel is being built OR apartments, and this commences at 6am in the morning. Not good if you want a lie in!

Harrietxo (Yeovil, United Kingdom) 07/25/2018

Stayed here in November last year, price was really reasonable compared to other hotels in the area. The location of this hotel is amazing, right on Waikiki beach, literally come out of the hotel lift, cross the road and you're right there in the perfect spot! Rooms were cleaned daily, had a coffee machine, small safe, tv had a ps3 with it and reception gave us a card which we could use to rent movies from a machine for free, great choices too, had all the latest releases so this was a pleasant surprise. Views from the rooms at the front of the hotel are incredible so would recommend spending a little extra for these rooms. Had a very enjoyable stay in Hawaii, this is a great base for anyone looking to stay in the Waikiki area on a budget.

Ninn4 (Orlando, Florida) 07/23/2018

This is the place I will stay in Waikiki. The location cannot be beat. The beach is at your door with many restaurants and everything else you need. The front desk staff are great. They are professional, take their jobs seriously and do it all with a smile. It is a small boutique hotel with rooms to match. The bathrooms are modest and rooms on the smaller side but perfect for your visit. You won’t find better value, a better location on cleaner spot. The balcony with the beach view was a nice treat for my morning coffee.

Tiger05 (Sydney) 07/22/2018

We were in Waikiki for 1 night on way home after visiting other islands. Stayed in top floor ocean front room which had an awesome view - for our family of 4 this was perfect for one night as I already knew in advance the room would be tiny and we would have to share two small double beds. If you can accept the small room - it is worth it for the great location and views

Emily N 08/07/2018

We had a family member unexpectedly admitted to The Queen’s Medical Center and I was looking for a place to stay within walking distance of the hospital. So happy to have found Aston at the Executive Center Hotel! I have always stayed in the Waikiki area or near the Ala Moana Shopping Center and knew that the hotels in the downtown area are generally a little less touristy so I didn’t know what to expect. I am happy that I chose this hotel because the location was perfect for me and my sister. Not a great area to walk around at night but we enjoyed a great dinner across the street so didn’t need to venture far.

kauaivalentine (kauai) 08/01/2018

Work often takes us from island to island and for training weeks as well, usually centered in Oahu for cost-savings to the outer islands, we do well choosing the Executive Centre Hotel. We can book larger rooms to save costs and we can always cook and enjoy a meal in our rooms. Views vary - but a glimpse of the skyline is all you need to get a feel for Honolulu swaying palms and gentle winds. The linens are always amply supplied and crisp and clean. The toiletries, coffee selection and decor are aloha examples of the Hawaiian relaxed ambience one can feel even in the city. Everything one needs is 'right around the corner' and walking is enjoyable for the explorers.

Walter H 06/30/2018

Great hotel with updated rooms, in the middle of downtown Honolulu. Great views, has a pool, laundry facilities on-site(and some in the rooms), kitchenettes, and some of the best rates on the island! (Below the tourist trap Waikiki!). Lobby is clean (actually below street-level) and while hallways are dated, they have been maintained. Will definitely use as my go-to place when doing business in Honolulu!

prefbid60 (Huntsville, AL) 06/20/2018

The room size can not be beat. It is like getting a Condo instead of a room. However, my room seems to have some maintenance issues. The shower leaks around the head, the bed is not the most comfortable I have ever had and the air conditioning goes through periods where it just doesn't seem to be able to catch up. It isn't bad, just not top notch. The lobby layout is a little confusing and takes a couple of passes to realize how to go from one area to another.

Lady_Katie_Kate (Australia) 05/21/2018

This hotel is very overpriced for what you get. It needs some serious updating. I'm a little confused as to why it rates so highly on TripAdvisor. The corridor leading to our room had a very strong smell of smoke, which was not nice. The room itself was quite run down and the aircon was not good, it was freezing the whole time we were there. The bathroom was falling apart. The staff were not very welcoming when we were checking in, but the check out staff were lovely. Overall it was ok but not worth the price they charge and I won't stay here again. The location is ok, as this was our last night we wanted somewhere closer to the airport, however I would have rathered stay in Waikiki and just gone the extra distance.

corz75 (Newcastle, Australia) 08/15/2018

The hotel is st the quieter end of Waikiki, closer to diamond head. Whilst a lovely 10 night stay and can’t fault the hotel or staff. The only reason I’ve given a 4 star rating and not 5 is that the hotel is a getting a little dated and is probably due for a refurbishment. There is an awesome massive ocean pool in front of the hotel. Everything in Waikiki is in walking distance

Dan C (Kennewick, Washington) 08/13/2018

Very nice hotel and great location. Positive, professional and helpful staff. We walked across the street to the beach where there is a nice swimming area with all sand. The pool is nice with a view of the ocean, and they have comfortable reclining patio chairs and umbrellas. Our room on the 15th floor had such an awesome view, both of the ocean and of diamond head. It was clean and comfortable with everything we needed. There was a Starbucks on site. Also a convenience store on site that has everything you could possibly need or want. Short walking distance to restaurants, the Catholic Church, International Market Place and tons of shopping. We enjoyed our stay at this very nice, comfortable and clean hotel. The staff was really nice. We would like to return to this hotel again if the management could somehow get rid of the "Monday Night at LuLu's" which has extremely loud music until 2am on Monday nights. Other than that, it's very nice and comfortable.

Daniel C 08/13/2018

I was very disappointed when I arrived. On top of already paying for my room at $225.00 per night, when I arrived I was also hit with a $210.00 amenities fee along with a $210 fee for parking my car as they did not have their own parking structure. I understand the valet parking as it was discussed with me before hand. But, the amenities fee was not discussed. This was not in my budget, and I was on my honeymoon. There was no room service, there was no breakfast, which meant we had to go through the Hassel of leaving the hotel every morning for breakfast just to come back when done. I went swimming, and cut my foot on a rock in the water and was bleeding pretty bad. Came back and asked the front desk for a bandaid, and was told "go to the ABC store and buy your own Band-Aids". My wife and I had leftovers after eating out one night and wanted to eat them for lunch the next day as a way to save money, but there was no microwave in our honeymoon room. I am very disappointed in the service that this hotel provides. They charged me a huge amentity fee, but wouldn't even give me a bandaid. I find that white ridiculous.

jcs766 (San Diego, California) 08/11/2018

Rooms are small and minimalist. Need exhaust fans and AC in bathrooms. Feel like you need a shower after shower. Needs an in room chair. Staff was friendly when spoken to. Housekeeping staff friendly. Beach towel/card system is ridiculous. Recieved embarrassing lecture from front desk for improper use of system ... though we observe other guests doing same thing. Basically you get what you paid for.

sydaus3 (Sydney, Australia) 08/11/2018

Excellent corner location across the road from beach with a safe, sandy, semi enclosed ocean pool area too. Easy walk to centre of Waikiki. Zoo is adjacent / across road from the hotel. But overpriced with a resort fee of $25USD per person per day. We were given a normal white bath towel to take to the beach the day we asked for one, so we had to buy our own beach towels from the ABC shop on site. Website states free wifi but resort fee states: internet access, in room safe, in room coffee which are normally included in hotel prices. Website states city views, but there’s is an ugly view of another hotel with no city views - see photo. We found this view totally unacceptable for what we paid ( changed room then) and had to pay even more for a partial ocean view for the rest of the week. The new room was satisfactory, comfortable and clean. There is a tourist desk, Japanese restaurant and ABC convenience shop accessible from the lobby. Staff were friendly I would have given a higher rating for the hotel but felt the cost of the resort fee when comparing hotel prices was wrong. Why don’t they just build the fee into the daily price- because when comparing prices then, I consider this hotel overpriced.

DawnHendrick (Hobart, Australia) 08/05/2018

Yes this hotel is in need of renovation - but that has started and once completed I am sure the room rates will rise. However for now this is a very affordable comfortable hotel located right in the heart of Waikiki. The two rooms we stayed in (5 weeks apart) had everything that we needed (microwave, fridge and cooker) The bathrooms were fine and the pool is wonderful after the heat of the day. Yes it would be nice if there was free WiFI in your room but at least it is available near reception if you need it. The staff couldn't have been more helpful and I would happily recommend it to anyone wanting somewhere affordable to rest their head at night.

Ninni2510 (South Pole) 07/31/2018

This place is awful, there are roaches crawling on the walls, internet does not work as well as the shower and they don’t even provide you with large size towels. The rooms are run down. Overall the worst hotel experience of my life!

soliteyah (Philadelphia, Pennsylvania) 07/15/2018

As a budget traveler, I'm used to dated rooms, but this one really was in bad shape. It had multiple dark stains in the shape of an iron on the carpet, the bathroom vanity was missing doors on the bottom, the bathroom smelled of bleach, the room itself smelled musty, and the shower looked iffy enough that I wore flip-flops into it. To top things off, there was Wi-Fi only in common areas. Seriously? In 2018, no Wi-Fi in the room? Ugh. Normally I'd say you get what you pay for, but with tax we paid a good $200 for this place! The location was okay -- walking distance from Waikiki Beach and the Ala Wai Canal, with plenty of restaurants and shops nearby. And we appreciated the hotel's flexibility when we needed a late check-out. Budget spots in Waikiki seem hard to come by, but there must be better options.

M Hanifah N 07/10/2018

I needed a place to stay while waiting on an apartment. This was the least expensive. The staff were friendly and helpful. It's located in Waikiki and a quick walk to the beach. The hotel is worn and could use some updates! I killed three roaches over the few days that I was there. There is no parking at the hotel, but you can unload. They will give you parking options.

cbkrays (pune) 06/24/2018

We stayed here for three nights from 23 to 26 May 2018. Very Good location. No breakfast or restaurant in the hotel. Plenty of small / big eateries, grocery shops, malls & beach very close by. It’s a three storied building surrounded by skyscrapers all around. It has a small swimming pool with trees around. When one sits in the balcony (Our room was facing pool), one has a feeling of being in oasis in a desert. Rooms are slightly on the smaller side. Toiletries generally ok. Micro, cooking range etc available. Cutlery & crockery not of good standard. One day’s rent is deducted on booking as a deposit. Hotel does not have a lift (not given in the website). However, luggage were taken up to our second floor room by the staff. The corridor was stinking. Most of the gadgets in our room were dysfunctional. It took more than 24 hrs for all to come in line. However, I was given a financial compensation for the same (I asked for it). Hotel was planned to go for renovation. But that doesn’t mean that there should be stink or the gadgets would not work. Two of the front desk staff (both male) were impolite & also not helpful. In fact one did not intimate me an important message (about discount) for about 24 hrs. When asked, he started giving lame excuses. Also he totally forgot to intimate the staff that I would pay the bills in cash & not by credit card. This caused a little confusion at check out time, but resolved. The ladies in the front desk were helpful. Being a part of the Aqua group, this hotel had many free / concessions from many shops around. This was not told to guests. They just kept a small notice on the front desk. Accordingly we missed many such facilities. It is in the hotel’s interest & for their publicity that they should intimate the guests. All airport shuttle service providers touch this hotel for pick up & drop. WiFi is just in the lobby & not inside the room. Hotel has a luggage room where they keep luggage. Besides all these problems which I am sure are getting looked into during renovation, we shall stay here if we again visit Honolulu just for two reasons… great location and the joy one gets just being in an oasis amongst the skyscrapers

Nathalie P 08/12/2018

I booked this hotel because of close proximity to kapiolani park for an early morning race. I could not be more pleased with my decision. The staff are welcoming and attentive. The rooms are spacious and clean. The location is perfect - far enough away from hustle and bustle of Waikiki but still close enough to walk into business area if needed. I requested a quiet room as we needed a good nights sleep before the race and hotel completely accommodated us and provided upgrade. So very thoughtful! They also have great amenities like coffee and water station in the morning, video games and movies for kids if needed. They are also pet friendly for fur babies. This hotel is awesome. I couldn’t have asked for a better experience. I have already booked 2 more stays for future races! Thank you Lotus!

EtkOgg 08/02/2018

Small hotel with great staff. They are very attentive, helpful, and friendly. Always smiling and great attitude. Older hotel, but excellently maintained and clean. This was our seventh stay. Still great.

sedge88 07/22/2018

My husband and I stayed here on our first trip to Oahu, and I’d happily stay here again. We checked in at almost midnight, and the desk attendant said, “There’s a bottle of wine waiting for you in your room.” Those are magical words. Beach chairs are included with the resort fee, and I’m a sucker for a good Tommy Bahama chair. They were perfect for the nearby beach. The staff was very friendly and helpful, and the room was incredibly clean.

Jt1985love 07/14/2018

We decided to stay at this hotel after a horrible experience over at the halekulani hotel. We came upon this hotel after eating at the Wisp. My kids loved this restaurant they asked if we could come back the next day. So we decided to move over to this hotel after not being satisfied at the halukulani. Which was supposed to be one of the top hotels in America. We were greeted by Jr who was nice and accomodated us quickly and got through the reservation quickly as he noticed our kids were tired He asked them if they wanted snacks which was in the hotel lobby. Kind gesture that the hotel gave away free snacks and wine in the afternoon. Room was clean and facing the park which my kids loved. Downside is elevator is a little old and very slow. They have movies available in the business room which my kids got all excited upon learning this. Nice quiet experience from the hustle and bustle of downtown waikiki. Had breakfast and dinner mostly at the Wisp downstairs. 5 stars! Free hotel shutttle took us all around waikiki and Alamoanas. Free coffee and bottled water also available in the morning downstairs in the lobby. Overall great hotel and great staff. Will be back next year to this sweet hotel!

swedensm (Stockholm, Sweden) 07/07/2018

The room was OK - paid extra for sea view - but it was over a car park! The front desk staff were helpfull and friendly. There is a toal rip-off "boutique charge" of 25 USD per day. I asked what this was for and was told, "wi-fi, free coffee, free wine and other things" - I never found out what the "other things" were. The real let down to this place is Wisp restaurnat - which they are at pains to tell you has nothing to do with the hotel.- But it IS the hotel restaurant! If you are hoping to eat breakfast there beware, they close it for private functions. And if you do go there, the service and food is awful. So, hotel just about OK, restaurnat terrible.

913Yarbroughs (De Soto, Kansas) 07/22/2018

We rented our condo through VRBO so we did not have any dealing with the front desk other than asking for the key to the restrooms in the lobby or begging for change for the laundry since we did not have linen service. We had a room 3014 on the 30th floor facing the south so you have a great view of the ocean. It has a full kitchen and was advertised as sleeping 4, but it was tight for all of us to fit. The extra bed that was included was a "futon mattress", but looked like a patio chair pad. The cost of the room was great compared to others that we looked at and the price has since been increased, but still better than other options out there. One long block away from the beach. Pool was closed for our last two days due to a leak. The VRBO arranged another pool for us to visit right across the street. Parking garage is tight, but is included in the rental. Easy access, not like those hotels that require valet parking.

JandS-Adelaide (Adelaide, Australia) 07/07/2018

My husband, daughter and I booked a 5 night stay in a one bedroom condo. Rooms very small and quite dated but the main problem was that whilst it was marketed as being able to sleep 3, the third bed was a blow up mattress!! Also nowhere to put the blow up mattress so had to move furniture around to use it and as we didn’t want the hassle of pumping it up every night, we had to stand it up against the wardrobe during the day which made access difficult. Quite good location and nice pool area, close to beach and near bus stops. If booking for only 2 people would be fine, but if looking for room for a third look elsewhere!

Mary R 07/02/2018

So over priced for very old and dated property. Paid up frount in Australian dollars in October last year.On arrival asked to pay another $25 US per day for resort costs. E.g. Wi-Fi to room and safe. All things that should be included in cost as NOT a resort at all. No restrants,bars. Pool closed for cleaning during day. Twice in 10 days.Arrived at 6am check in 3.30 pm. Although I had flights out at 6am of departure. Very poor organizing that they could not organize cleaning staff to have rooms ready for overseas travellers. Good by Hawaii. Back to Asia next time.

SammyDog10 (Massachusetts) 06/28/2018

The pros: location, parking on site ($20/day), and very friendly and helpful staff in all areas of the property. The cons: property has a decent lobby but room we had and amenities (pool area) are rundown. The room decor and furnishings were very dated and worn. Kitchen had old linoleum tile. The bathroom also had old linoleum tiles that are separated due to water damage so moldy in the seams. Tub was so old and worn it looked dirty. (Totally gross - I do like to have a clean room.) Bottom line: I would not recommend to anyone unless you have no other options.

johncK6328VL 06/18/2018

This hotel is in a great location, but is starting to show the wear and tear. Repairs in the hotel room are a bit rough. Holes in the wall have been roughly plastered over, but not sanded smooth. Then painted over but not in an exact matching paint. Sliding doors that separate the bedroom and lounge area are a bit worn and rattle. Bathroom is very compact. If you are looking for a cheap overnight accommodation this may suit, but would not recommend for a longer stay.

Aaron K (Placentia, California) 08/08/2018

Stayed in the Aqua Pacific Monarch with my wife for our honeymoon in August 2018, and we couldn't have asked for a better place! Here's why: Location: 2 short blocks from a less-crowed area of the Waikiki beach, literally a block from an ABC store (like almost everywhere in Waikiki), and has the best Musubi place in Oahu basically in the lobby of the hotel (Musubi Cafe Iyasume). Rooms: All condos, so all very different I'm sure. However, ours was on the 30th floor with an ocean view, and had a great little patio that a perfect place from which to watch the Aloha Friday fireworks. Staff: Super attentive, and very friendly. In particular, a staff member named Daniel seemed to always be there to lend a great restaurant recommendation or provide prompt service for our room. There was one day we didn't get our room serviced, and they responded my immediately apologizing, cleaning the room, and sending up a gift basket! Would love to stay here again, and definitely would recommend!

HKinsey (Paraparaumu, New Zealand) 08/02/2018

Well located for shops, restaurants and the beach, great views over the city, roof top pool, comfy rooms There was plenty of linen and towels supplied, plus coffee etc. also beach towels. We really enjoyed our visit

VikkiBee (Houghton-le-Spring, United Kingdom) 07/31/2018

This is a great hotel; it’s only a two minute walk from the beach, has its own rooftop pool and provides a free shuttle to the nearby shopping mall. All the staff I interacted with were lovely and check in/out was quick and easy. The hotel is very secure with key card access required. Beach towels are available at the front desk for the pool or the beach. The hotel also provides a shuttle (a fee applies) to the airport. I’ve travelled 50 states in 6 months and Hawaii is the only place I’ve been where the bus drivers won’t allow luggage on their buses and what’s worse is that some allow it and some don’t which can make for a very distressing situation; luckily the hotel were able to get me onto a shuttle at the last minute and I’m very grateful to all the staff who helped me. The rooms are clean with lovely coconut smelling toiletries. There’s a safe in the room to protect valuables and there’s also a kitchenette area which is perfect for making breakfast before a busy day. The only downside is that the fridges don’t include mini freezers so my ice cream melted straight away (I didn’t realise before I bought it). The bed was comfortable and BED BUG FREE and the shower had good pressure, although it was a little stiff to turn on. There’s a little balcony to stand out on where you can see views of the city and the street leading down to the beach. The view from the roof is beautiful! I enjoyed my stay here and I would definitely come back again in the future. It was very reasonably priced, clean and comfortable for my week long stay and in close proximity to everything I needed including bus routes and restaurants!

pricelessam007 (Waihi Beach, New Zealand) 07/22/2018

The best value for money, hotel is basic but its everything you need. The staff were super super friendly and nothing was a hassle if asked for advice, always greeted us with a smile.....every single day. The room was great, we had the basic room with a view, it had everything we needed, fridge to keep the drinks cold, heaps of room for all our things, TV to watch movies at night (so many channels), bathroom was compact, nice and clean. The air conditioning is loud in the room, but my husband is hard of hearing and I luckily sleep through anything so it didn't bother us. Room was nice and cool when we finally came back from our days adventuring. Supermarket close by, yummy caravan eatery's just up the road (next to the supermarket corner), we hired a car just up the road from hotel and they were great and we had to use the car park building which is in the hotel, it was $30 for 24 hours which we found fine as there were two couples and we just halved it, I read so many bad reviews about the parking before we arrived, but they were friendly, no issues there. This was our first time to Hawaii and OMG I just LOVE Hawaii. We will be back and we will be staying at this hotel again it was everything we needed and more. I actually think the staff deserve a pay rise as they are sensational and it would be sad to see them go :-) Thanks for everything, cant wait to return!!!!

AriaMae2013 (Armstrong Creek, Australia) 07/06/2018

We had a great stay at this hotel for a week in a 1 bedroom apartment. It was clean, the kitchen was well equipped, all the staff were very helpful, nice balcony with table and chairs, bed and sofa bed were comfortable. Basically it has everything we needed for our stay. It has a wonderful location too, only a couple of small blocks back from the beach and an ABC store very close by. We’d definitely stay here again. I do have one negative comment and that is the noisy aircon.

Stepb4U (Bishops Stortford, United Kingdom) 08/14/2018

We stayed here for a wk and the locations is right on the centre of Waikiki beach. The apartments provide everything that you will need and were very comfortable. Washer, dryer, full kitchen, 2 bathrooms, 2 bedrooms comfortable lounge, not that we needed that and a balcony with fantastic views which I must admit is where I spent most of the time when in the apartment. The staff were always very friendly and gave a warm welcome when returning. Lots of restaurants very close by and a reasonable pool area. The gym was excellent, very well maintained and clean so we had a lovely stay. Only thing I would say is that it would have been good if the hotel provided beach chairs to take to the public beach as Lounger rental is very expensive on Waikiki beach.

08/14/2018

Spacious condo accommodations directly across from beach at Waikiki. Spectacular uninterrupted views of beach and ocean from balcony. Well appointed, larger kitchen and living spaces. Washer/dryer in units. Valet parking. Little problem with air conditioning which was repaired but never worked properly.

ryanmU413IQ (Bellingham, Washington) 08/11/2018

Great property and location. Newly remodeled rooms are really nice as is the newer facilities like fitness room and outdoor gathering areas. Staff if very friendly and helpful at every turn. Location can't be beat!

Adeline Q (Mount Prospect, Illinois) 08/07/2018

The Residences at Waikiki Beach Tower is right across the street from the beach...excellent location. I especially enjoyed walking through the 'tunnel of flowers' to the hotel's entrance. The staff was efficient & friendly, and our rooms were huge, & the kitchen was great.

573saleemd (Tokyo, Japan) 07/21/2018

We booked a 2 bedroom hotel apartment but were upgraded for approximately 80 dollars per week inclusive. Glad we took the room upgrade. The best rooms on the tower facing ocean are 02 all other rooms Upto around 17th floor face another hotel which looks into your room. From 17th floor up rooms with 01,02,03,04 will have clear views. Naturally I believe up to 17th floor will be slightly cheaper due to the low access to Ocean views. The whole appartment was well equipped and the master bedroom faces the Ocean. With 3 children this room on 1102 was perfect for space with 3 tv’s linked to a android box allowing all of us access to thousands of programs over 3 tv’s. The washing machine and dryer were the most used with our family of 5! The customer relations officers that were allocated to us Mary and Yumi were charming and very helpful with daily reports on the weather and things to do in Honolulu. Parking was perfect as we had a rented car and access to the car was very convenient. Hotel provided towels for the beach and we borrowed them for our trips to other beaches and the Water Park. All in all a very satisfactory stay at the Residences. My photos attached are in reality with us living in the space. They are not picture model showrooms of the space. I believe one can get the feel of how one lives in this space. If you stay here it will be full value for the comfort and service. Enjoy.

ShelOt (Boston, Massachusetts) 08/10/2018

I recently stayed in a city-view room on the 6th floor at this property while on business for over three weeks. I chose this property due to the budget, location, and room amenities (kitchenette). I have to say that everything was wonderful from the start. The room was exactly as described / photographed and kept very clean. All of the staff I encountered were very helpful and always pleasant and smiling. The reception was a great bonus and the gym was clean and very well-equipped. I also appreciated the laundry facility. As a woman traveling alone, this was the perfect location for me. It is just on the edge of the busy Waikiki area and was very convenient for shopping, dining, and exploring.

swingonastar (Los Angeles, California) 08/07/2018

We stayed a week here and enjoyed our stay overall. The staff were all very nice. I loved that we were able to rent beach towels. The buffet was very small and the food is pretty much the same every day. You have to get there early if you want to get a seat. Our package included the breakfast buffet so we ate there but otherwise I would skip it. It was great to have a refrigerator in the room so we were able to buy milk for our daughter. I do wish the room had a microwave so we can microwave our leftovers. I wish they would have some sort of warning about the pool. It is an oddly shaped pool. The dangerous part was that where the stairs are, the pool splits into 2 parts: the right side of the stairs is the shallow end and the left side of the stairs goes from 4 feet to 6 feet in like one step. In normal pools, where the stairs are, that is the shallow end. As you walk further, the deeper end comes on. NOT in this pool!!. When I was there, I saw a Japanese lady carrying baby (less than a year old) into the pool. I was standing near the right side of the steps with my 3 year old daughter. She went to the left side of the pool with the baby. I watched her walk down and before I could say anything to her, she went down under the water. She was struggling to put the baby to the side of the pool. I shouted at my husband to get the baby from her because I couldn't leave my daughter. He swam over picked up the baby and swam with the baby to the stairs while mom swam back. It was a very scary situation. I can't imagine what would've happened if we weren't in the pool that day.

ulus96792 (Las Vegas, Nevada) 07/31/2018

Our stay at the Luana was awesome!! But one employee really stood out to my family & i. Her name was Jessica she was so helpful, she went over & beyond to get us the perfect room for our large family & even gave us some tips on places to visits & eat. Jessica was a huge help during our family vacay. I’m huge on customer service & hospitality & Jessica definitely embodied all of that! Thank you so much for making our stay in Hawaii a memorable one.

jdavisberryjr61 (Honolulu, Hawaii) 07/30/2018

I was treated so well by the reception desk staff.Kim, Chastity and Shannon really represent the Aloha spirit. They were very helpful with all my questions and gave me great suggestions on what to see and where to eat!! They also printed directions to my destinations!! I couldn’t have aske for a more friendly and welcoming staff! Mahalo Kim, Chastity and Shannon!! Great Job! I will be back and refer my friends! John Berry

Marina S (Los Angeles, California, United States) 07/28/2018

The hotel met all our expectations. Great location, just minutes of a slow walk from nice and sandy De-Russy beach and from the all main attractions and shopping places in the heart of Waikiki. The hotel is either pretty new or recently remodeled, very neat and clean. The room size was big and comfortable enough for our family of 3, with a good working air conditioner and a kitchenette fully equipped and ready for any needs. A pretty small but nice swimming pool and fitness center on 1st floor. Several small grocery stores just a cross the street. The hotel provided free beach towels and light chairs to take on the beach. Very friendly and always ready to help personnel. Great daily housekeeping. We would like to offer a special thank you to our housekeeper Shella who was so friendly and kept our room in a great condition on daily basis. Another convenience that we would like to mention - the pick up for any tour is just across the street or a short block away. So, our stay in this hotel was a great fun and pleasure. Also, even though the hotel is located very close from the heart of a crowdy and noisy Waikiki it provides a very quite and relaxed stay. Will definitely stay there when going back to Hawaii.

Derek B 08/11/2018

The room was good, with an outstanding view. Clean and well maintained. A great nights sleep with an efficient staff. Be aware that the shuttle doesn't run all of the time and it's approx $60 US from the airport to the shuttle. We were on the 37th floor and I don't do heights so the incredible nightscape was wasted on me, I pulled the curtains closed.

Hannah L 08/06/2018

I was expecting a nothing special hotel when we booked this hotel. I do however believe the hotel we well under par even for a 2 star hotel. This hotel made me feel like I was staying in social housing. I needed to do some washing and let me tell you, it was a horrendous experience. There was an attempt to renovate at one stage but it was a dodgy job. The carpet even had lumps. Worst of all we had the loudest air conditioner in Hawaii. After long hot days, the After 5 nights of feeling like we were at the wrong hotel, we checked out and went to the Hilton Hawaiian Village. Given this was our honeymoon, this was a terrible place to stay. The Hilton was a dream.

Roger M (Okinawa City, Japan) 08/02/2018

I think instead of venting (since I'm still very upset) I'll just post a list of bad and good items. Bad: 1. feces outside of the toilet upon arrival. 2. Got our baby stroller stolen in front of staff. 3. Urine smelling furniture. 4. Filthy carpet. 5. Over the top rude staff. 6. Malfunction equipment (doors, WiFi, etc) 7. The security guard made my 2 year old cry over a sticker. (What?!) 8. No cleaning service. 9. Noisy neighbors. (Almost breaking balcony door since they got locked out in the 34th floor at 1am, see #6) 10. Only 1 ac, which sounded like a military aircraft in the bedroom. 11. ROACHES EVERYWHERE! 12. DIRTY KITCHENWARE. 13. Unsafe for young children. Good: 1. Location. 2. View 3. Pool. 4. Convenience store in premises. 5. laundry facilities. 6. Great living tenants ( more helpful than staff that gets paid to help you) Bottom line, I would rather spend a little more money and stay at a clean healthy hotel than be treated like a pest in a pest infested building. Don't let the website photos misguide you.

jjones4090 (Kansas City, Missouri) 07/26/2018

My partner, my son and I stayed at the hotel for almost a month and I just want to express my experience. When we checked in we were put in a small Studio and I understand it was what we booked for but I went to the front desk to see if it was possible to move me to another room that’s bigger, the girl at the front desk Teri said she’ll try her best to move us, which I’m great full for because Steven placed us in a one bedroom 3621..such a beautiful room and view..my suggestion for housekeeping is to keep up with the job title. Every-time they come to clean our room we end up calling front desk and letting them know that housekeeping did not make our beds, did not vacuum the floor or empty the trash. I did not put the do not disturb sign on so I don’t see what the problem is. The front desk needs people that are up to par with the job title. The young boy Michael who to my understanding is the intern is always on his phone, reading book in the front,leaning on the counter, and even sleeping at times we come down to get pool towels. Also he needs to stop whistling this is not a playground. That girl Suki is very nice but her breath is just not acceptable..you are dealing with guest and we don’t want to smell that when we check in. Front desk uniforms are just unacceptable, out of all the hotels We’ve been too this has been the worst uniform’s I’ve seen. Please change it. Over all my stay was good but not great..staff was awesome just a few things that needs to get it together... Please get it together because I would love to come back to this hotel..

Hiro O (Sagamihara, Japan) 07/13/2018

I'm staying right now at one of the units in this hotel. I have come to Hawaii about 10 times and stayed for over 80 days in total (over 2 months in total). Front desk staffs are friendly and kind, but not perfect. [Roach story] I saw several roaches in this 2 nights. I have experienced to struggle with many roaches in a condo before, where I ordered to change room. So I am not surprised to see roaches in hotel rooms equipped with kitchen or kitchenette. This time, I bought yesterday a roach killers (not a pesticide) at a Long's Drugs to make our stay better, and set them around kitchen and bathroom because I don't like to see them. I hope they will work soon. I killed some roaches after that. Next to my room is a trash chute and so noisy until 10 at night, but it is closed since yesterday for an emergency repair, which makes us inconvenient but calm. I think the trash chute is one of the cause of roaches. Anyway, I come to be afraid to continue staying here because I don't want to take roaches back to my home packed in our baggages. How awful! [TV story] They have cableTV tuners in guest rooms, but it is so difficult and takes time to understand how to use. Moreover, I could not watch TV's because of a signal loss until the second morning. I reported it to the front desk and they sent a room keeper. The guy said that not just our room but many are the same. They don't seem to have solution to this problem, so we still cannot watch TV. OMG! I'm afraid I can't watch TV until we check out. Too silent! I'd like to request a room change if it won't get better tomorrow. They should refund part of the amenity fee because we can't use them. We pay twenty-five dollars for the amenity. [Kitchen] Small fridge cannot stock many foods, so we can't protect our foods away from roaches. I don't want to place foods on the kitchen board. The sink is located in washroom which we should use for both kitchen and washroom, which makes us inconvenient to cook. [Air Conditioning story] AC is fantastically! noisy as someone reported before. Water produced in AC is collected in a bucket placed at Lanai (balcony) and become full in a several days... so far, so good. Once it becomes full, the room keeper (I hope it is not guests) turns over the bucket at Lanai, and heavy rain fall down to the lower stories. Sudden heavy rain in a really sunny day! I can't understand what happened and looked over the sky, and found blue clear sky with no clouds. I remember the same story in another condo several years ago, It was, in fact, a condo of Aqua! It's better not to collect waters from AC's. [Overalls] Condos and Kitchenettes are convenient for long stayers, but many of them are old. You need to manage which hotels or condos to choose and what and how to cook ... like ... using hotel rooms with microwave ... etc. Maybe hotels WITHOUT kitchen have fewer bugs. My booking will last for another six nights, and I don't expect to fully enjoy hour time in this hotel. I will update info later. See ya later.

nko2801 (Austria) 08/12/2018

Good-bad-good: Good: Location is great! Right in Waikiki and Diamondhead in sight. Numerous shops and restaurants very close. Bad: When we first got there, they put us in a tiny and umbelievably noisy room. It was like sleeping IN the elevator and RIGHT NEXT to our neighbors' TV. Would have ruined our stay on Oahu. However,... Good: ...once we talked to the front desk they immediately gave us a beautiful and quieter room and we had a wonderful time!

drkreitzer (Cedar Rapids, Iowa) 07/12/2018

Awesome location lovely staff but hidden charges the anemities cost you 17.00 a day extra on your bill. Not sure why everything can’t just b straight forward That charge was for newspaper which I never saw and shuttle service which I never used and internet we are in the middle of a medical emergency and really don’t need the surprises added to an already expensive scary time

travelocityknome (melbourne) 03/31/2018

The Ewa Hotel was just what I wanted. It's a budget conscious hotel near the beach, waikiki strip, the local bus and an awesome food truck (Mami's Empanadas). It is a good hotel (decor is of the 80's) with friendly staff. It's maybe not as fancy as those on the strip, however it is clean, friendly and recommended for its price point. The rooms have enough space for you to spread out, bathroom is good and beds are comfy and on site laundry at an affordable price. We opted for a kitchenette to save $$ on meals and opted to do breakfast ourselves most days using the facilities and getting supplies from ABC Store or Food Pantry. Good location at the Honolulu Zoo end of the strip.

MrThrill (Adelaide) 03/29/2018

Considering it's in Waikiki and only 5 minutes from the beach, this is a good choice for the budget conscious traveller. Yes, it's a bit dated but our room was huge and the beds comfy. The 3pm check-in time is a bit late, if like us, you had a long overnight flight.

Jacqueline D 03/13/2018

Run down budget hotel. Would be amazing if they put some repairs into it, and cleaned it up. I don't think I would stay here again. Our room was large, but unwelcoming.. We got one of the bigger suites on the roof and it had so much potential. Very quiet.. Almost too quiet...

Milton H (S.Paulo) 08/08/2018

The Aqua Oasis on Lewers is really close to everything that you may want experience in Waikiki. Almost everything in a walking distance (restaurants, bars, malls, beach, and ABC store of course). It looks outdated and needs to be renovated but still workable. Rooms are fine (try to book 2 queens - roomier) and clean. Continental breakfast consists of coffee , milk , some bagels and wheat/white bread along with butter and jelly and some fruits (pineapple, orange, honeydew) . They stop serving precisely at 9:00. IHOP around the conner (Lewers and Kuhio). The down side is the parking charges - US$ 35.00 per day added to resort fee (in case you need some beach towels). Staff OK!

Gus B 08/06/2018

The Aqua Oasis is an ideal location if you are staying in Waikiki and don’t have transport as everything is in walking distance. The rooms are fine, clean and serviced daily. The buffet breakfasts are worth it and set you up well for the day. The hotel is good for families, we travelled with 2 small children and had a room with 2 double beds that was fine. If you are planning on spending most of your time at the beach and around Waikiki like us and not in the resort, this is a good option as is more cost effective than the big resorts.

Michael L (Surfers Paradise, Australia) 07/30/2018

Aqua Oasis What a great spot in the heart of Waikiki. The rooms are dated but clean. Housekeeping are doing a great job. Just don’t get a blocked toilet because the guy with the plunger will deliver it to your door and ask you to unblock it. This is after hours. 10pm. Mostly in disbelieve I voiced my opinion that’s not my responsibility and credit to front office we got relocated. To a similar room at a lower level. Possibly could have been handled better. Maybe training for the staff. It’s great to see that they are relaxed. But are they toooooo Relaxed. Anyway I would stay here again. It’s just what happens. Mahalo

wanderingalong12 07/28/2018

3 of us stayed here and really enjoyed it the staff were friendly and helpful, room service was great done daily. Breakfast was supplied in a covered courtyard which was a nice setting. There was a pool for anyone who wanted to swim. Location to main shops and eating places was great loved it would recommend to couples and families.

globejetsetter (probably in an airport lounge) 07/25/2018

The rooms are very spacious and although they might not be as modern as some, our room was clean and well maintained. The employees on the reception desk were very friendly. Continental breakfast was included but it was rather limited and the coffee was of poor flavor - perhaps give this a miss.