LTI-MEMBERS (Chester, United Kingdom) 09/20/2019

This sensational new property has raised the bar in terms of ultra-luxury options in Honolulu. All under the watchful eye of GM Brent Kitsu. We will be reporting to our members in more detail in October, via our Honolulu Report

kristied12188 09/11/2019

I can sum up my ESPACIO experience with one word: WOW. As someone who travels frequently and has experienced many ultra-luxury properties around the world, ESPACIO exceeds expectations, especially compared to other luxury accommodations in Hawaii. There is truly nothing like this in Waikiki right now, perhaps in Hawaii itself. From five-star service/amenities to high-end design touches to incredible views - especially the rooftop pool area - ESPACIO is made for travelers looking to have every whim catered to. I had the best night's sleep in a bed that felt like a cloud. And the in-room wine amenity was a superb touch. Can't wait to go back, especially to experience the onsite restaurant Mugen.

ejkelley 09/11/2019

ESPACIO is beyond compare. I was fortunate to enjoy a two-night stay and feel words alone can barely begin to describe it. For the cosmopolitan traveler who seeks solace and privacy, yet thrives at being at the center of it all, ESPACIO is the ideal retreat. An incredible concept in luxury hospitality unrivaled in Waikiki and perhaps the world.

337jimr (Las Vegas, Nevada) 08/25/2019

I just spent 3 nights at this property which is under a soft opening. With my job, I get incredible opportunities to experience some of the best five star hotels and resorts around the world and this was up there with the very best. I have no doubt that they will soon be named one of the top hotel openings of 2019 and the best new hotel in Hawaii. First of all, this is not a standard hotel or resort so you should set your expectations. This feels and looks more like a private serviced group of luxury residences than a hotel. You are treated like family from the second you arrive (actually weeks before you arrive when the concierge contacts you to pre-arrange anything you may want). There are only 9 suites and each takes the entire floor they are on. They are configured as 2 bedroom plus an office or 3 bedroom residences with full kitchens. There is a spa onsite but they were still working through the opening so I didn't experience it. There is also a restaurant named onsite that will provide one of the most upscale dining experiences in Waikiki and will also provide room service. Upon check in, your refrigerator has some basic sodas/juices and they start you with a couple bottles of wine in your wine refrigerator. They will restock the water and juices as you use them. Another nice feature was an electronic wine delivery system in the lobby. They start you with $50 so you can try a few different types and then you can reload your card at the front desk. The location is so much better than the Ritz (6-7 blocks from the beach and in a sketchy neighborhood) and the Trump (2 blocks from the beach and way West of the heart of Waikiki). You are literally across the street from the beach and less than 2 blocks from the heart of shopping in Waikiki. The service was extremely anticipatory and non-intrusive. I don't think they ever told me "no" and I was intentionally trying to push the envelope to see how they would respond. We had the opportunity to book a private chef (Jason Yamaguchi who helps the onsite restaurant as well) on the rooftop. What an experience!! The food was out of this world and the wine pairings/knowledge of the food and beverage director was spot on. We had some of the best and most complex wines/beer that I have ever tried. This is really the only place I would recommend staying if you are looking for the most luxurious experience in Waikiki. The value, experience and location blows away the Ritz and Trump unless you are looking for that standard "Ritz Resort Experience".

BLMerce (Kensington, Maryland) 10/12/2019

Booked through Hotels.com. They moved us from our original booking to this room. It was terrible. Run down and needs lots of updating The one cup offered for us to use was dirty. Luckily we booked only one night before our cruise. I’m sure the hotel rooms are much nicer. I would book directly. The lobby and outside area are lovely and I’m sure their hotel rooms are much better than what we had. Front desk was very helpful in getting us to our cruise

evanora22 (Brisbane, Australia) 10/06/2019

This hotel is currently undergoing renovation works, so from water shut down's to construction workers all over the place. The hotel is ok but not very clean there was a weird smell in the lobby and the customer service is simply non-existent. I don't recall ever getting a hi or hello or any introduction to tourist activities or what's in the area or anyone who spoke English what a missed opportunity! Rooms were cleaned everyday but needs some maintenance. The pool was slippery and no promotion of Manager's reception etc. No drinking water either! On the plus side there are restaurants and the beach nearby and walking around and visiting other hotels we would return to Hawaii but definitely not to this hotel. This place is ok if you could deal with poor customer service and noise. Don't stay here if you are travelling with kids, there are better hotels. I won't return even if it was offered for free

DONNA063 (Botany, Australia) 10/04/2019

I stayed at this hotel for sux nights and my room was large comfortable and had two balconies one over looking views of Waikiki beach the other the mountains. The first two days I was here there was no concierge, then on the Tuesday Heather appeared and assisted me with some activity bookings. Brandon on reception wss great everyday he would greet me with a hello, ask how everything was. There was some general maintenance and renovating going on in the hotel but it was all done as quietly and without disturbing you as much as possible. On day five of my stay I had "plumbing issues" in the bathroom with water still in the bath from the shower and the toilet doing it's own thing, I spoke to the girl on reception who called maintenance straight away when I returned to the hotel about an hour later I was told that they would be moving me into a suite due to the plumbing issue and apologized. I felt this was very good customer service and solved the issue of being in a room and uncomfortable. I moved my luggage to my new room which was on the opposite side so both balconies now looked at the mountains. The daily resort fee I feel is high especially if you do not use the dvd/games. Free WiFi is part of this along with towels and beach chairs. Although not of big importance a restaurant or bar on site would be very beneficial especially after a long day instead of needing to go out again. I would probably stay here again.

Andie P 09/26/2019

While the room was a little dated, the outdoor area more than made up for it. Sitting in the shade by the pool was wonderful and the new bar area that was under construction will be a great addition. The rooms certainly need a facelift but this is underway and the staff are all very helpful and friendly.

patoot69 (Sidney, Canada) 08/06/2019

We recently stayed at the Aqua Bamboo for 4 nights in suite 807. We loved the fact that there was a kitchen (eat in if you like) a beautiful pool and the location can't be beat. It is about 1 1/2 blocks from the beach, near Honolulu Zoo, the bus route and lots of great restaurants. The hotel also offers beach towels and chairs. I would definitely recommend this hotel.

walters970 (Sydney, Australia) 10/09/2019

The staff our helpful, the suites clean and tastefully decorated. I had a kitchenette it was very niat and decked out with all dishes and utensils.Te view was spectacular and the walk to the lagoon for a swim was only 400 metres. I was very happy with my stay as it was 10 years ago that I first stayed at the illikai hotel.

yoshs114 (Brentwood, California) 10/08/2019

Located in the back corner of the twelfth floor (1243), this two bedroom two bath unit offered great value for money--especially if you don't need to park. I came in a large group so we split up and left the car with the other half of our tribe. The unit was well appointed with granite counters and floors throughout. Coffee maker, toaster, microwave, and all the other amenities that you could want. Go downstairs and get some beer for the fridge or some ground coffee for breakfast. This place is truly your home away from home. Two walls offered panoramic views of the Honolulu shoreline and the lagoon at the HHV. On Fridays I bet the fireworks show would be fabulous!

C4912PAangelaw (Port Stephens, Australia) 10/07/2019

We stayed in apartment 816 which had a king bed, small sitting area, kitchenette and bathroom. We travelled with a baby so arranged a hire cot through the cleaners, cost was $79USD for 8 nights. We booked the accommodation through Waikiki Beach Rentals which were great to deal with. This hotel is located approx 10-15minute walk out of Waikiki, next door to Hilton Village, 5min walk to Ala Moana Shopping Cente and within a 2min walk to 2 ABC stores. This is the second time we have stayed here. We love the location and style of accommodation, would high.y recommend to anyone travelling to Wakiki. Rates are really reasonable compared to other hotels in the area.

Pistolpete401 10/06/2019

Chester was the man. Took exceptional care of my wife and I on our honeymoon! I’m on no sleep just flew back from Cali in bed writing this review because this hotel was the bomb. Fireworks right outside, suite like rooms completely renovated. Private balcony... off the super touristy strip in Waikiki but centrally located to skip out the city or go downtown. The customer service though was dope and Chester went above and beyond to help my wife and I with all our endeavors and checking in and out! He deserves a raise. Genuinely caring for all his guests it truly does make the difference. Only negative was the hotel doesn’t have AC in lobby area because it’s outside which is fine, sorry I’m used to casinos with full blown AC but the elevators didn’t have it either and cramming 10 people in an elevator after everybody just went to the beach was rather gross... take note management. I’m still giving you 5 star because my man Chester at the front desk was phenomenal! Cheers!

johdel (Denver, Colorado) 10/03/2019

Our room was spacious, with a full kitchen and large fridge which comes in handy in Hawaii. We had a King size bed and a pull out couch bed. There is an ABC store just around the corner (walking distance), and the beach is just a few minute walk away as well. I didn't rent a car until we wanted to go to the North side, and there is a car rental place at the resort and two across the street. If you rent from across the street you can return it later in the evening. We just rented one for a day (parking overnight is expensive!), and it seemed to work out great. We used Uber a couple of times to go to the crater hike and a few other close locations that aren't close enough to walk. The resort itself is nice, but the pool is tiny so we didn't spend any time at the pool. There is a kiddie one on another level, but it looked small and not worthwhile as well. The beach is amazing, and we rented paddle boards and had a great time! Overall, the hotel is clean, spacious and convenient. I would go back.

bugrupp 10/10/2019

hotel need a complete remodel appears to have been built in the 1950's there is very little parking available one of the 2 elevators was not working we were staying on the 14th floor which was scary because the one elevator that was working shook and gave the feeling that it was going to quit working happy to get out of the hotel and very glad that we only stayed only 1 night after having been downgraded and relocated from their sister hotel due to an emergence maintenance problem. I would have never booked a reservation at his hotel and i would recommended that no one ever stays there and they would not compensate for the downgrade !!!

Sightsee241036 10/09/2019

Best location at an affordable price. Kuhio Avenue properties have been upgraded considerably during the past ten years and three new mega projects are in the works. The two shuttered properties next door are on the market for $19.5 million! A new building with a height limit of 350 ft is in the near future. That will bring the gut remodeling of this Aqua hotel and higher prices like The Laylow across the street! If you just want a place to sleep while you enjoy Hawai'i, spend your savings on all the new farm to table restaurants in Chinatown and Kaimuki.

funandfriends (brisbane) 10/09/2019

Had to negotiate for hours to get 2 rooms with 2 beds on same floor.  Had requested this 3 times prior to arrival and was not told this was impossible.  On arrival were told not possible and that when we book we book room size not bed configuration??  Also 'couldnt downgrade us to a room with 2 beds as our travel agent wouldnt like it' .  Many excuses until finally we noticed cleaning staff cleaning a room with 2 beds on our floor so we knew there was another.  Again we had to push to get this room.  Not a pleasant start to our holiday.  Condition of room 1.5 star.  Old  shabby condition and couldnt walk on carpet in bare feet and balcony floor stcky from spills.  It was grubby.  Pool area was grubby too.    Pluses:  towels fluffy, bed comfy, location good, free water fountain, room service were quick to supply a kettle and fan as air con was too hot.

SP100102 (Zionsville, Indiana) 10/09/2019

Booked a room at Aqua Oasis but bumped to Ohia due to “unexpected” maintenance. Not compensated for change from 3 to 2 star hotel. Ohia very old hotel and not clean. Mosquitos bit us in the night and had to escalate to hotel staff but no resolution offered. Personally had to pay for $15 mosquito repellent at nearby Longs pharmacy. Nightmare one night stay.

Global270343 10/05/2019

The property was not what it seemed on the website. It was outdated, internet was extremely slow and shower/water pressure was low and temperature was inconsistent. The pool was extremely small and old.

Bev H (Stratford New Zealand) 10/08/2019

We arrived at hotel early so we checked in and our bags were put in safe place as room was not ready. Had breakfast there then went down to town which was not very far from hotel,had alook around then went back to hotel just to rest up. Room was available earlier, room was very clean and bed comfortable all what you wanted.

Luffers10 (Christchurch, New Zealand) 10/07/2019

We stayed 5 nights. Olivia was the person who checked us in. She was friendly , efficient and very helpful during our stay. Always there with a friendly smile. Our room was large, clean and very comfortable. Breakfast was plentiful and fresh each day. We found all the staff to be happy and friendly. Good free wifi always a bonus. Easy walking to beach and shopping areas. Would stay again.

PTG6 (Flower Mound, Texas) 10/03/2019

This hotel is very strategically located near downtown and very close to Waikiki beach. The people were very helpful especially Olivia that made sure we were taken care of. The room has a little kitchenette so you can microwave and has a refrigerator. Glad we stayed here.

veryfreqsolotravel (Toronto, Canada) 10/01/2019

Hotel is in the heart of Waikiki and all good things are walkable. Room was big and very comfortable and really clean. Front desk staff friendly. Comes with continental breakfast. I would stay here again.

MaggieC40 (Greytown, New Zealand) 09/23/2019

We stayed here for one night before boarding a cruise. Arriving early from an overnight long-haul flight, we were very tired but too early for checking in, however Maria gave us tokens for the pink trolley bus which took us to the Ala Moana Centre, and when we returned early afternoon, she told us that she had upgraded us to a corner suite. We had a very comfortable stay, the hotel is handy for Honolulu’s great shopping and local restaurants. Thank you, Maria for making our stay so relaxing at the Aqua Oasis.

Sightseer68187529369 10/09/2019

I'll be definately going back, we found it handy with the buses travelling past the front door, Waikiki is also at your front door. Diamond head is just near by and our room over looked it. All the restuarants are close with our favourite Lulu's underneath our own building.

Mary718718 (Blandon, Pennsylvania) 09/18/2019

The one bedroom unit on the 36th that we had was a little rundown, but clean enough. Faced the windward side of the island making for some gorgeous sunrises. Comfortable bed. Spent a lot of time on the lanai. Figuring out parking is a bit challenging and some of the staff couldn’t be less helpful. Two VERY long blocks from the beach.

jdcampbell30 09/16/2019

If I could give a minus for this hotel I would! From the moment we arrived it was terrible! We called in the morning to ask about checking in a little early as we had a tour at 4pm - we arrived at 2.30pm, finally at 3.30pm we were given a key to use the pool showers - key didn’t work! When we did get to our floor we realised we had been booked into a floor with extensive water damage to the point that the drying equipment was still there, there were no skirting boards, we had mould in our room, the bathroom floor was gurgling with water, the sheets had holes & marks on them & it was generally dirty! Staff were not helpful but after quite a discussion we were “upgraded” to a high less wet slightly less dirty room! The smoke alarms had no batteries in them & the elevators made terrible banging noises! The smell of the place was mould scent! I would never stay here again!

Teachingmom1 09/11/2019

The place is fine. Old and holes in most of the furniture. But, watch out for the staff! They barely tolerate you there. From not being allowed to stop on a floor because a staff member won't let you to hearing the parking attendant scream at people who don't speak English. Also, the power went out twice and they finally changed our room.

Yvonne393 (Geraldine, New Zealand) 09/03/2019

Fire alarms went off and they had no idea what the problem was. Nobody checked even tho they said they thought they could smell smoke but couldn't find anything. We were on the top floor which was 37th. When I went down the stairs it was a joke. If it had been a real emergency it would of been disasterous. Cords etc running down the stairs and across to the rooms. They did not seem to have any plans in place for any emergency and were more concerned with checking people in and out. Would definitely not stay here again

glorianaw2017 (Monterey, California) 10/11/2019

We have stayed at the Surfjack multiple times as we are locals from the Big Island. We find the location of the hotel to be ideal right in town but further away from the craziness of Waikiki Beach. The price of the hotel is quite reasonable. The only issue I have with the hotel is that the housekeeping staff is SO loud. They are literally shouting at each other from across the halls. It’s just irritating if you want to rest quietly in your room. The one other downside is the waitress at the restaurant who needs a lesson on hospitality and service. We happen to get her as our waitress all the time and she is always without a snails, non friendly and is apparently that she rather be else where.

Kitttyhawk (France) 10/08/2019

Not your standard hotel. Excellent staff and atmosphere. Pool in centre of reception area, live music in same area every night too. Great location, short walk to Waikiki beaches. We found all the staff helpful, friendly and knowledgeable. Liked the towels/coffee etc available for customers. Felt like an old fashioned character hotel that in fact is very modern and well run. Don’t let the laid back vibes fool you, this is a great place that was recommended to us- we’ll pass the recommendation on.

ladychippy (Sydney) 10/08/2019

Stayed at the Surfjack with extended family. The welcome was nice and the rooms were nice and the customer service was great. Just a couple of things that put us off. They gave my in laws separate beds when we asked for 1 bed. They charged full price even though it was happy hour time. The main issue was the loud drunk people coming back to their rooms at 2 in the morning after a night out. It’s a nice hotel but would stay here if you like the nightlife and not really for older people and families.

twack4prez 10/08/2019

Best boutique hotel in Waikiki. It’s easy to find. I stopped in the night before to make sure that everything was set for my fiancé’s visit. I always enjoy this place. I recommend for all visitors coming to Hawaii.

RTFREE (Sydney, Australia) 10/07/2019

Loved everything about this hotel. The location was perfect. Great for solo travellers as there is so much going on at the hotel entertainment wise that it makes it easy to mingle and meet other guests. Live musicians every night. Loved the huge shower and overall bathroom set up. Great food, free tea/coffee every morning in the common area near the pool. Again a great opportunity to mingle with other guests. Two thing I would suggest needs improving are 1. the beds. My mattress was lumpy and way to soft for my liking. 2. No full length mirror which is a must for us girls :-)

Jeffrey H (Tampa, Florida) 10/09/2019

We were visiting Waikiki for the first time, and wanted to have a room under $200 per night and walking distance from the beach. We first found out about the hotel through an Airbnb listing, and then checked out the hotel on its on site. The hotel is a mixture of rooms owned and managed by the hotel, and rooms/condos owned by private owners. The hotel has remodeled many, but not all of its rooms, and the rooms by the owners can be remodeled or very old and in disrepair. We found that the room that we rented through Airbnb was in the old and disrepair category. The owner was friendly and responsive, and fixed the toilet and the lights. We saw a room belonging to the hotle, and it looked fresh and modern. Good things about the hotel are that it is about a 10 minute walk to the beach; relatively low price; it has a good WiFi signal; and there is a good breakfast for hotel guests (or for purchase for Airbnb guests), and that the elevator worked well. Bad things are that it has no view of either beach or city due to being surrounded by higher buildings, and that we did not enjoy the Airbnb room.

axprocky6 (Toronto, Canada) 10/03/2019

I'd rate no stars if I could. Limited selection, same everyday - scrambled and boiled eggs, rice, noodles, spam, mini wieners, cabbage, beans, apple and oranges, pancakes. No customer service...even by self-service buffet standards.

justdeo 09/30/2019

From the moment we got here to the moment we left it was terrible. They never gave any type of service in fact instead of a greeting we received a “did you need something” uh yeah I want to check in. We came early had to wait forever to check in and once checked it it was terrible the beds were kids beds for a double room. The walls are popcorn ceilings with cracks where the AC is, the use a key to turn on power in sorry that is not new actually motels use that type of service and it’s not eco friendly it’s terrible use of electricity management. The safe was old and rusted I definitely didn’t want anything to do with it. They have a PS2 games not included and not taken care of either. Two of the buildings are in construction next to them until March 2020or later, so the fees should have been waived. Because there is no “resort” nor is quiet because they have loovers for windows not insulated windows. The pool is literally the size of a king bed from 3ft to 8ft. It was hard because asking for anything wasn’t just asking we had to call down several times for one item. Just extra conditioner. Example! The very next day we checked into a larger well managed hotel on Waikiki strip. We got our luggage taken in, ideas of places to go while we waited in for our rooms and our numbers were taken down to text us when room was ready now that’s a check in service. We were checked in before 11am I’ll never forget that me and my travel partner decided we were definitely coming back to that hotel! This place is a hostel but I’ve actually been to nice ones so even that’s not accurate. The manager T.C. likes to comment back on ratings like these and on google. Suggestion: stop commenting and make it better. The room rates from now til 2020 should not be that high and for not being renovated. Also huge red flag when it literally does not say hotel in the name it literally means it does not need to act like one. Which clearly they didn’t feel like. definitely not family friendly or any friendly. Its like their entire staff avoids tourist but they work in tourism and in a “hotel” bizarre behaviors to say the least. Just spend more and go somewhere else. We definitely learned our lesson we won’t ever come back. Horrible. Period.

neilleann (Livermore, California) 09/23/2019

So we traveled with another couple, and she wanted to go cheap but close to beach. So we went cheap - and not so close to the beach. The area looks like a warzone because of renovation and building. The room was tiny which was not much of an issue because thank goodness we were only there for one night. The windows in the room are apparently pretty non existent because on the 2 floor we could hear everything going on outside - thank goodness the AC was so loud and noisy it drowned out a lot of the noise. The place was relatively clean - except for the stains on the skimpy curtains, the carpeting, the chipped paint, even the pad of notepaper was all wrinkled from something wet and sticky having been set on it. And there were things left in the refrigerator. The bathroom was old - even the handle for the sink stopper was all bent, and the pocket door did not shut completely. The front desk - the only information the woman gave us was 'here is your parking permit - put it on the dash'. We had to call down later to find out where the ice machine was, and when the breakfast started. The breakfast of course caters to Asians - along with watery eggs, mini hot dogs trying to disguise themselves as sausages, the only juice was what appeared to be Hawaiian punch. The pastries included some sort of cake, and the mini donuts you get at the grocery store. And oh - dont even bother looking for jelly for the toast - they dont have it! They do not offer any assistance with unloading your car - if you use one of their carts be careful, they wheels dont work right and the ramp up from the driveway is a killer. We have stayed in other Aqua hotels but this was the worst ever.

marinexbiologist (Port Charlotte, Florida) 08/31/2019

The Aqua Aloha Surf Waikiki Hotel is perfectly located near the Royal Hawaiian Center and Waikiki Beach. I recommend asking for a high-up room that overlooks the canal because it is a gorgeous view. The hotel has a pool and underground parking available for guests. The rooms are in good condition and we greatly enjoyed our patio with chairs to sit in. I would definitely stay here if I were in Waikiki again.

NTMcBroom (Oklahoma City, Oklahoma) 10/10/2019

My wife and I very much enjoyed our vacation to Oahu and we found the Aqua Palms hotel to be a great option for where to stay. Overall the facility is well maintained and we were very comfortable whether in the lobby, our hotel room or traversing the hallways. This hotel is clearly "old Hawaii" but nothing felt broken, overly worn out or so outdated that it was distracting. In fact I was very please with the look and feel of the spaces we were in during our stay. The location is great! No, it's not right on the beach but you get a great value and you're just across the street from the Hilton Hawaiian Village with all the touristy shops, eats and beach. One of the highlights was the friendly and helpful staff. We were well taken care of and always had quick answers to questions. They have beach towels and chairs that you can checkout with no charge so it makes a day at the beach simple and care free. The one thing that keeps this from being a 5 star review is that in some places around the edges you could see some significant damage from usage. An example of this is all the elevator door frames and even the wall in the lobby elevator hallways had many scuff marks and even gouges. The interior of the elevators themselves were updated but really ugly. This however is a small thing and for the savings in cost we would absolutely stay at this hotel again!

Aliamariah (Seattle, Washington) 09/28/2019

I just moved to Hawaii and needed a place to land. This hotel is great! Lovely helpful staff, great amenities and laundry too! Highly recommended! IHOP is attached and they give a 15% discount. ABC stores in walking distance

J7597FPangelap (Brisbane, Australia) 09/11/2019

Nice hotel. It is in a good location. Walk to beach. Opposite the Hilton so can walk over the road to all their shops. They have a free shuttle bus to the shops and town. The rooms are ok nothing flash but has everything you need. Fridge is cold. Staff were good and helpful. Would stay here again.

MichaelShainsky (12345) 08/25/2019

This hotel has a great value for Waikiki and for being right accross the street from Hilton Hawaiian Village and its wonderful beach. Erik Scruton, reservations supervisor was really outstanding in making my stay comfortable and inexpensive! Thank you, Erik, VERY MUCH!!!

NYCBnB 08/22/2019

I booked a room here with my husband and our 8.5 month old daughter, for a romantic getaway. My husband got drunk and couldn't find our room. The woman at reservations, Melony [-], who even took the information for our room, instead offered him a place to sleep on her couch. Really, Melony could’ve given my now ex-husband a key to our room or told him where his room was; but, I guess this hotel does not have a professional standard for not fraternizing with guests, particularly those whose spouses and children are upstairs. I guess if you're looking for free service in Honolulu, this hotel’s staff provides.

Eduardod4099 10/08/2019

My house had to be fumigated so we looked for a hotel that allows dogs (she is a family member too!). I was told the Pagoda allows dogs (25 lbs and under). The Pagoda was a nice surprise. The staff were pure ALOHA. The price was great. The hotel is a bit dated, but our room with a kitchenette was very clean. Walmart is half a block away which was a good thing. For those who want a cheap room in Honolulu, this is the place.

K5823FBkathyb 10/02/2019

Staff were amazing. Room was great, a little old but good place to stay. Had a great swimming pool and the restaurant had all these Koi swimming in it. Clean friendly and comfortable. We were near the lift but you couldn't hear it opening and closing.

Amy R 09/15/2019

The place doesn't look like the pictures and it should be listed as a motel. Parking is $47 which is outrageous. I was unwell and needed a bed ASAP, so I was willing to pay. I'd say if you're not driving and it's four to a room (there are two beds) this might be ok. The women at the front are very nice. I guess it's a 'know before you go' type of thing.

NateaBar (Honolulu, Hawaii) 09/12/2019

Stayed one week in this hotel because it was centrally located, away from the crowds of Waikiki, close to Ala Moana Shopping Center, Walmart and Ross. Not disappointed with the location - easy to find restaurants and places to eat and to shop at. However, the hotel needs renovating and is showing its age. Room air conditioner was loud and there were black stains on the ceiling above it! We might have been breathing that soot or mold everyday. Minimum of toiletries in bathroom: small soap bar for sink use and for taking a bath. Hotel staff friendly and helpful. We were given a video card to see free movies in the room, but after getting a disc, could not figure out how to use video machine. Minimum of on-site parking stalls. Most are located in the parking shared with the Ross store across the street and this entails an addiitional cost, paid at the hotel. Beds are comfortable. Maid service is adequate.

e M 09/02/2019

They charge a deposit of $165 and they don't tell you about it. It's like a surprise and it's too late when you notice it. I'm a local guy here and I feel that's a huge amount for just a overnight stay.

walters970 (Sydney, Australia) 10/09/2019

The staff our helpful, the suites clean and tastefully decorated. I had a kitchenette it was very niat and decked out with all dishes and utensils.Te view was spectacular and the walk to the lagoon for a swim was only 400 metres. I was very happy with my stay as it was 10 years ago that I first stayed at the illikai hotel.

yoshs114 (Brentwood, California) 10/08/2019

Located in the back corner of the twelfth floor (1243), this two bedroom two bath unit offered great value for money--especially if you don't need to park. I came in a large group so we split up and left the car with the other half of our tribe. The unit was well appointed with granite counters and floors throughout. Coffee maker, toaster, microwave, and all the other amenities that you could want. Go downstairs and get some beer for the fridge or some ground coffee for breakfast. This place is truly your home away from home. Two walls offered panoramic views of the Honolulu shoreline and the lagoon at the HHV. On Fridays I bet the fireworks show would be fabulous!

C4912PAangelaw (Port Stephens, Australia) 10/07/2019

We stayed in apartment 816 which had a king bed, small sitting area, kitchenette and bathroom. We travelled with a baby so arranged a hire cot through the cleaners, cost was $79USD for 8 nights. We booked the accommodation through Waikiki Beach Rentals which were great to deal with. This hotel is located approx 10-15minute walk out of Waikiki, next door to Hilton Village, 5min walk to Ala Moana Shopping Cente and within a 2min walk to 2 ABC stores. This is the second time we have stayed here. We love the location and style of accommodation, would high.y recommend to anyone travelling to Wakiki. Rates are really reasonable compared to other hotels in the area.

Pistolpete401 10/06/2019

Chester was the man. Took exceptional care of my wife and I on our honeymoon! I’m on no sleep just flew back from Cali in bed writing this review because this hotel was the bomb. Fireworks right outside, suite like rooms completely renovated. Private balcony... off the super touristy strip in Waikiki but centrally located to skip out the city or go downtown. The customer service though was dope and Chester went above and beyond to help my wife and I with all our endeavors and checking in and out! He deserves a raise. Genuinely caring for all his guests it truly does make the difference. Only negative was the hotel doesn’t have AC in lobby area because it’s outside which is fine, sorry I’m used to casinos with full blown AC but the elevators didn’t have it either and cramming 10 people in an elevator after everybody just went to the beach was rather gross... take note management. I’m still giving you 5 star because my man Chester at the front desk was phenomenal! Cheers!

johdel (Denver, Colorado) 10/03/2019

Our room was spacious, with a full kitchen and large fridge which comes in handy in Hawaii. We had a King size bed and a pull out couch bed. There is an ABC store just around the corner (walking distance), and the beach is just a few minute walk away as well. I didn't rent a car until we wanted to go to the North side, and there is a car rental place at the resort and two across the street. If you rent from across the street you can return it later in the evening. We just rented one for a day (parking overnight is expensive!), and it seemed to work out great. We used Uber a couple of times to go to the crater hike and a few other close locations that aren't close enough to walk. The resort itself is nice, but the pool is tiny so we didn't spend any time at the pool. There is a kiddie one on another level, but it looked small and not worthwhile as well. The beach is amazing, and we rented paddle boards and had a great time! Overall, the hotel is clean, spacious and convenient. I would go back.

NickfromOz (Sydney Australia) 10/05/2019

It is a completely circular building with a balcony to each room , offering views of the city or Waikiki Beach priced accordingly. A word of warning if you want a specific view it should be clearly identified or you will end up with only half the view you want or none at all. The rooms are well maintained and comfortable. It's a little pricey, as is the resort fee for probably the oldest hotel on the beach front. It has a restaurant onsite but be prepared for a long queues/wait for service. There are other restaurants nearby but a little difficult to locate as there is some major renovations, revamping and town planning going on in the area. There is parking at the hotel however its an extra charge, extremely limited and very tight parking spots especially for large cars. .

AlfredoO682 (Monterrey) 09/27/2019

We stayed in Aston Waikiki Circle Hotel for 8 nights. The hotel provides a small safe. We were careful to put our valuables such as smartphones, laptops and headphones in there. Since we rented a car and we had a chance to buy our groceries from the groceries stores such as Walmart and we kept the food, beers in the fridge and the other stuff such as bread and sweets on the desk at plain sight. One day we bought two six pack of beers, bread and ham to make some sandwiches. That same night we drank 10 beers. Next day, September 18th, we all went to hang out and travel around Oahu, when we got back we noticed that the two remaining beers, a bottle of water and a bread were missing. We didn't want to report because we were afraid that if the same person knew that we had reported her she would steal us even more. Then next day, September 19th, more things were stolen. For example, one women underwear which was a surprising for us, we never imagined someone would want to steal something like that also since we brought first aid box with some medicines one box of medicine for flu was also stolen. This bad experience had never happened to us before. We weren't expecting this to happen in a place that is considered safe as Oahu. People like this shouldn't be working as a room service because people cannot store all their belongings in a small safe. We don't put food and drinks in the fridge so that room service can get whatever they want. This needs to be investigated because there is a thief in there that has key to access all the rooms.

Dee2469 (South Australia) 09/27/2019

We recently stayed here for our second trip to Waikiki and sought out a beachfront hotel with a balcony. As far as room prices go this would have to be just about the best value for money you will find for that combination. We had an ocean front room and the view from the balcony was amazing. So relaxing every day just watching the sunset, before going to dinner at one of the many eating places nearby. The room was small but not tiny and certainly manageable for two people. I think they all have two double beds and perhaps one queen size might be better but it didn't bother us. The staff were extremely friendly and helpful when we arrived and were very accomodating in getting us to our room as soon as they could, which was much earlier than the check in time of 3pm. The hotel is on the street, not on the beach, so there is quite a lot of noise and if you are a light sleeper this might be a problem for you. We were on the 10th floor and it was still quite noticeable, however the air. conditioner was a good 'white noise' provider and we didn't have any issues. We loved our stay here and would be very happy to stay here again.

Jon R (Hollywood, Florida) 09/27/2019

My wife and I arrived very early (12:30) to our checkin which was supposed to be at 3:00. Luckily Kamaki at the front desk was able to get us in the room and upgraded us for an extra $40 from standard 2nd floor no view to ocean view 9th floor. It was SO worth it! We didn’t even realize when we reserved initially that this hotel was right on the beach, arguably the best location on the island! The room was nice, modern, and clean, with our own private balcony. We absolutely loved it and we highly recommend trying to get an ocean view a few floors above ground level! Thank you Kamaki for your service!

Chadbfl (Worcester, Massachusetts) 09/19/2019

Very unique metro hotel experience literally 500 feet from Waikiki Beach. Gorgeous views, great location within walking distance of some of the best restaurants and shopping in Honolulu/Waikiki. Room was comfy, a bit small and very slightly worn, but all in all a very good value.

Connector452395 10/03/2019

This property gets mixed reviews for various reasons, this is people being people. We (travel agents) chose due to close proximity to cruise terminal and a change in scenery from the usual Waikiki. BUT cannot say enough about the staff and management esp because of unfortunate circumstances upon our late nigh arrival afrter a long delayed flight from SFO. Taxi from HNL dropped off, bags into lobby, only to discover my husband's carry on with camera, wallet, credit cards, our Passports left in cab. Panic. What to do next, where to begin. Hotel Security suggest filing police report and mentioned one of desk staff also worked TSA at airport, may have some ideas/contacts. She Did !! Promptly telephoned HNL Airport taxi dispactch to ask re guests recently transported to this hotel and Thank God, had the record and able to contact Driver who immediately returned with our bag, all intact..added cab fate but so what? Unbelieveable this huge International City and we are Blessed. Thanks to Desk Staff Niz abd Dibin and to HNL Police Officer D. Ngwen who arrived promptly to alltake all information and wait with us to assure all accounted for and we were alright. We enjoyed our walk about down to the seawall, a few of the shops and fun Oktoberfest Dinner in the hotel restaurant. Aloha

dwkoch (Long Beach, California) 09/21/2019

This hotel, located in the core central office area, has all of the amenities you might expect from a Walmart adjacent facility - no gym, grim pool and no room service. On the positive side, the rooms are good size with a little kitchenette and it is close to the State Capital.

andrew_branham (Boise, Idaho) 08/15/2019

This place has a lot of potential. It’s in a decent location and the building has common areas that show its former class. But the hotel needs a complete remodel. When I saw the bathroom tub - I immediately thought of the Brady Bunch. The place is clean and comfortable. The beds and linens are nice and the views are great. But a small investment in updating this place would make a world of difference. It feels like a 1980s hotel inside and its 2019. Time for a much needed remodel for the price. I won’t return without a remodel.

kdooka (Wailuku, Hawaii) 08/09/2019

After staying here numerous times, i am so happy to say this was my best stay. I requested a room with double beds and happily the request was fulfilled. Upon arrival i was greeted with the reception knowing my name.. that was impressive. The room was beautifully decorated and updated to the nines! I hope i can get that room again! Thank you Aston Executive Center!

MV-Luv (Marion, CT) 07/13/2019

We stayed here due to its proximity to NCL Cruise pier. It is an urban hotel that is really a set of condos. Arriving at 9 pm there were already numerous homeless people on the street in close proximity to front entrance, which is an escalator. Our Uber driver told us not to walk around after dark. The woman at the front desk told us, yes, there were numerous homeless out there, but “if you leave them alone, they won’t bother you.” Not the Aloha welcome we were expecting. So the location, other than being close to pier, is really bad and should be avoided. To make bad matters even worse, the hotel is just a set of condos managed by a management company and is not managed well. I agree with other reviews that their employees don’t care because it’s not their property, a common issue with like properties. They know nothing of the rooms. We upgraded to a water view and I posted a photo of the view. Hardly any water and lots of industrial equipment. The rooms are suites, but there is no curtain on the French doors dividing the bedroom from the living space. So it cannot be used as a suite, as someone cannot sleep while your partner is watching TV or even reading in the living area. The room was sparse with nothing to sit on except a low quality pull out couch that slid when you sat on it. No rugs or carpet, our room looked more like a dressing room in Macy’s than a hotel room. The air travel above hotel is very loud and disturbing, and our room had a steady set of loud thumps that came on a regular basis, also very disturbing. As a added bonus, if you stay on the weekend, the restaurant is closed. Not even a coffee bar in the lobby with muffins. Nothing! Instead they give you a map to venture among the homeless outside to find a nearby Seven Eleven or Starbucks. The TV operation is also incomprehensible to operate with a explanatory card providing numerous sets of codes to just turn it on. It didn’t work the first five times we tried to turn it on. The simple on/off switch on the remote does not work normally. In short, I would avoid this “hotel” as it is not a hotel at all and is not safe at night. Need to take Uber to dock anyway do I would recommend staying at a real hotel in a safe area that has basic amenities that this place lacks.

DDAS_Familia (Auckland, New Zealand) 10/12/2019

At arrival front of house staff were pleasant, luggage storage available if you arrive early as we did, lots of seating in the lobby. Very close to the Pink Trolley bus stop, Starbucks and the beach only a few minutes walk also an on-site shop for last minute essentials. Rooms were spacious, we weren’t able to get rooms next to each other, 1 room had 2 double beds which was perfect for the 4 of us and the other room had 1 king bed which did not suit the other 3 members of our group, however each room did have a foldout couch, not so comfy! The rooms had a full kitchen with utensils etc which was great and a balcony and the Aircon worked a treat. Swimming pool was great, however you need to hire the bball court/tennis to use. amenity fee is additional. Overall stay was pleasant not super flash but suffice for our group.

karen o (Sittingbourne, United Kingdom) 08/22/2019

We are here at the moment in the middle of a 12 night stay. Our daughter us just beginning her study at University of Hawaii so have made this our holiday. Fantastically located in Waikiki, we are on 32nd floor with great views of the ocean and the mountains. The staff have been extremely friendly and helpful. The rooms are clean, functional and the beds comfy. Great pool area on the 6th floor with loads of loungers. It was a long journey from the UK but glad we are staying here as it is so close to everything. Beach is literally 2 minutes away. Definitely recommend.

voyagers51 (Ballarat, Australia) 08/12/2019

We were booked into this accommodation for 10 days by a very reputable travel company only to discover upon our arrival that there wasn’t any condominiums available! We weren’t given any explanation for this other than the front desk person telling us that they had “lost” some inventory. Asking why they didn’t contact me the reply was that they didn’t have our details. Why wouldn’t they have contacted the travel company to inform them of the conundrum? Very unsettling and disappointing to find out that you have to scramble to find accommodation elsewhere even though you have paid for it months in advance! After several phone calls to our travel consultant in Australia to inform her of our situation, we were eventually directed to a property for our stay some 3 hours later. No real concern was shown by the Manager but we were thankful that we had a great consultant back home that came to our aid.

329rebekahr (Sydney, Australia) 08/06/2019

I recently stayed at the Banyan in May 2019, we had a 1 bedroom condo with an ocean view on the 7th floor, the room was clean and comfortable with all the amenities including a washer dryer on each floor. Cant wait to get back in November 2019. Its close to everything Waikiki has to offer.

Michael K (Brisbane, Australia) 08/04/2019

We showed up at 9PM after a long day of travel with a small child, with a reservation that had been in place for months and a deposit paid, and were told there was no room for us! Due to an 'overbooking' our reservation had been switched, without any notice or consultation, to another hotel on the far other side of Waikiki. We had been in touch with the hotel as recently as five days before our arrival, and there had been no mention any problems. The staff people had no information about the alternate hotel or what kind of room we had. With no time to research alternatives, we had to schlep our stuff back outside and wait for another cab. The Banyan said they would pay for the cab (how generous!), but they underpaid the route, leaving us with an ugly situation with the driver on the other end. Now we're spending our vacation in a hotel we had no input in selecting, on the end of Waikiki we didn't want. (We had chosen the Banyan in part for its location near the zoo and its tennis court.) We've stayed at Aston properties literally a dozen or more times. Never again.

Shanti P 10/05/2019

This place needs to be demolished the aircon that really doesn't work well is very old..the washroom was disgusting I didn't even want to shower but did with my sandals on..take a look at the pictures it will tell the story.. save your money go to a different hotel...plus they charge 25 dollars a day resort..I would not give this hotel a star rating..we stayed out most of the day and night..spend about 8 hours to sleep..the door you could see outside from the inside no dead lock only a latch..

Rebecca O (Ridgewood, New York) 10/03/2019

We enjoyed our stay. The unit had a stove and mini fridge. It had a rice cooker, toaster, coffee maker, cutting board, a plug in water pitcher, knives, utensils....(fully equipped). It was like a large studio apartment. We also had a great view on floor 32 (penthouse) of both the mountains and the ocean. The soaps, conditioners, etc were a Hawaiian Tropic which was so fitting. The lobby offers water. The hotel also offers a free local shuttle that goes all the way to Ala Moana shopping center. There is a shuttle to the airport for $14. The hotel offers free use of beach towels and beach chairs (you receive a card per person that must be returned upon checkout-lost cards cost $30). The pool, hot-tub, and sunbathing area are on the roof. The floor below has a community area that has a large fridge and sink. This would be a great place to congregate for a large group on vacation together. This area also has a Redbox. The laundry facility was where the parking garage was. I believe the cost for wash was $2.75 and the Dryer $3.00. The location was two blocks from the beach that is by the Duke statue. Easy access to bus. Nice fish tank by elevators. They also gave us coupon book. There are ABC stores on the two blocks toward the beach. Staff was friendly and helpful. Doors locked accessible via keycard after a certain time of day for security purposes. Unfortunately, we were not there on a Wednesday when they have a cocktail hour that has refreshments and finger foods. Can’t wait to go back.

Clive B (Auckland, New Zealand) 09/13/2019

My wife and I recently stayed for 8 x nights at the Aqua Pacific Monarch. We are both retirees and so the location for us was perfect. 2 x minutes walk from Waikiki beach. Close walking distance to shops and restaurants. Good feature is the free use of beach towels and also beach chairs. Lovely roof top pool with great panoramic views. Great cleaning room service and friendly helpful desk staff. Only slight criticism is that the decor is a little "tired", but that does not detract to the overall good experience of staying here. Would recommend to potential travelers.

beachbunnypei (Charlottetown, Canada) 09/11/2019

I checked alot of reviews and was particular about where we were going to stay, Pacific Monarch had great review and it didnt disapoint. We were on 31st floor with great views of ocean and city. layout was great, bed in one end and dining in middle with living one on other end and a galley kitchen. I was wanting a balcony to sit on but our patio doors opened to a small skinny balcony with was even better as the doors opened about 10 feet bringing the outside in! Staff were great! Beach 4 minute walk, and the hotel has beach chairs, towels and mats, perfect! Location was the best (I am in the hotel busienss so I checked out other properties and can honestly say this was best for value - clean, location, excellent staff, I would stay again!

geeswayne (Mount Maunganui, New Zealand) 09/10/2019

We were on 22nd floor with great views all over Waikiki from our two balconys. Separate bedroom was nice and comfortable with lots of storage for clothes in drawers and a safe. There was a fully equipped kitchen with oven and microwave and a dining table and comfy couch as well as good outdoor furniture on the balcony. This was great for drying our wet swimming gear and towels. Not too far to walk to the beach and loved the little restaurants close by which were inexpensive.

pipdouglas (New Zealand) 10/12/2019

Highly recommend, will return again, great service & location. Awesome staff. We were a family of six and heard good things prior to checking & we weren’t disappointed at all. We will tell out travel agent how great our accommodation was.

MaureenH_11 (Sechelt, Canada) 10/11/2019

We were met by the valet (free valet parking) and he helped us with our luggage and helped get the mobility scooter out of the rental car. We were shown to our beautiful room and the luggage arrived shortly after. What an amazing room with an incredible view! We had won the two nights' stay here but sure wish we could afford to stay for a month! The lanai is huge - we ate two breakfasts out there. The room is beautiful and the bed was comfortable. The kitchen has everything you need. The ice maker didn't work properly but they were helpful in trying to fix it.

168rona 10/09/2019

Unfortunately we stayed at this hotel for only one night. The lady in the front desk was very welcoming and helped us with everything, she came with usall the way to the room. We stayed in a room for 6 persons that included 2 bedrooms and one sofa bed. The room was beautiful and well equipped. We had a great view to the ocean which was 100 m walk from the lobby.

kellyj254 (Havelock North) 10/09/2019

Top quality ocean front apartments. We were lucky enough to get upgraded to this property from the one we were originally booked into and couldn't have been happier. Right across the road from the beach made it super easy with the kids. Has an amazing pool deck - complete with the cleanest BBQs you could ever find!

tarheelbill2016 (Charlotte, North Carolina) 10/08/2019

i was looking for one nite stay before i got on my cruise ship the price was a good deal had three beds for three adults the staff was very friendly was clean i went on a morning tour before my cruise they took care of my luggage the price was right close to the beach and places to eat i would stay there again.

peppabunny (Orange County, California) 10/11/2019

It’s an old hotel but the suite we booked and was upgraded to was spacious for the party of 5. Huge kitchen, 2 bedrooms and a washer and dryer were so convenient. We booked an ocean view room and was upgraded to a bigger 2 bedrooms instead of 1 but t no ocean view. The only person who was complaining about it was my mom. She wanted an ocean view room. She also always prefers newer hotels so she wouldn’t stop complaining about how old it was. I mean old windows, old AC, old washer and dryer . Z everything was old. But again spacious. We had maintenance workers come in few times while we were in the room to gain an access to our lanai where there was a hanging gondola thing was at - we didn’t mind it but it would definitely be a disturbance to some people... and it might concern some parents because it’s just hanging right above your head in the lanai. I didn’t let my toddler go to lanai. Tiny pool but our toddler loved it. It’s about 15 min walk to pretty much every popular spots like shopping centers and beaches. We were with seniors and a toddler so we Ubered a lot. The best thing about this hotel is that Fish Hook cafe downstairs. We got four vouchers for $40 off to use at the restaurant and their food was a bomb. I repeat - for the space and price we paid I think it was good but definitely an old hotel that needs serious upgrade. One of the hair dryers made a really loud sound I hesitated using it at night. You can’t tell the temperature on the old display panel. One window didn’t shut all the way.

MatthewNHFX (Halifax, Nova Scotia, Canada) 09/23/2019

I am thoroughly happy and enjoyed my stay at Luana! The staff was amazing and was very helpful in getting us whatever we needed! Although the room was a little antiquated, the beds were very comfortable and the rooms was spacious and the restaurant below the hotel was very affordable! We were given a $10 voucher for each day we stayed! The towel service in addition to a free DVD rental was another perk! I highly recommend this location for its excellent price, location, and service from the staff at Luana!

Kiwiintheus (Levin, New Zealand) 09/15/2019

I stayed for a week and appreciated the location, close to the beach and shopping. The room itself was average, the tile floors didn’t appear to get cleaned each day so were gritty underfoot, the shower was big but the shower hose was positioned so water went all over the floor and there wasn’t anywhere to put your products except balanced on the rails and no where for bar of soap.

kimevans69 (Beallsville, Ohio) 09/13/2019

We stayed 4 days at the Luana. Was going to give this hotel a solid 3 stars out of 5 but while waiting to be picked up by our transfer shuttle I decided I better use the restroom before getting on the shuttle. I was told that I must have a room key to use the restroom......this was 10 minutes after handing mine in. Due to poor customer service I can only give 2 stars. The pool closes at sunset!!! What hotel has these rules?? Had we known about this prior to booking we would have definitely passed. They also advertise that there is a bar, we never seen it open and the restaurant is only open for minimal hours in the morning. Very outdated. Not sure how they can charge a “Resort Fee”.....

Naimah_ham 09/09/2019

I had a great stay at the luana hotel. I had an issue with the first room I was in and Kim and Jessica at the front desk worked hard to solve my problem with an upgrade to allow me to cook during my long stay there. Besides that, all of the staff was amazing, from the valet to the housekeepers to the pool staff. The hotel is always clean, the pool area was great, and the location is perfect. Would definitely recommend this hotel to anyone!

tracymnho (Edinburgh, United Kingdom) 09/30/2019

We stayed in Aqua Skyline hotel as part of our honeymoon as we knew this hotel is a good location, has quite good amenities nearby and only 7-8 min walk to the beach. The hotel overall is a tiny bit dated but didn' mind too much as we weren't planning to stay in the room too much but would have been helpful to have a restaurant. We arrived early so room wasn't ready but the receptionist Steven was really helpful and friendly whom requested for us and upgrade us to a room with a view. The room has 2 Queen beds with a kitchenette and balcony. The view was stunning, we have the river/lake on left, diamond straight ahead and the beach on our right. The most disappointing part of the room is the bathroom, was absolutely tiny and you would be squished if there was two people. The water pressure was awful for the shower as well, it was dribbling like a leaky tap. The other thing I did not like was the aircon, was soo loud like an airplane landing and wasn't really powerful either. I managed to ignore it as I was so jetlagged and tired but in general it wasn't as subtle as a more modern AC. The areas I did like about the hotel is that it has a self service laundry area, takes about 45 mins to wash and to dry clothes .You can buy the detergents from the machines (1usd) and costs less than 10usd to use the machines, we did the laundry twice. I also love the mini mart located in the hotel, really useful if you do not want to venture out and needed snacks or snacks. Overall I enjoy my stay, convience and views is the biggest tick for me, definitely needs a good deep clean and lick of paint though.

John M (Tweed Heads, Australia) 09/29/2019

We stayed here for four nights in September 2019. Firstly, the location is great. Only a couple of streets from the beach, shopping and eateries. All public and private transport know the place. You can access everything from this place. We liked the kitchenette facilities in our unit. Plus there is a convenience store on the 6th floor - and it is a sensible store to look after breakfast needs as well as nicely priced wines. The staff were great and even fixed up my television. The pool area (also on the 6th floor) is fantastic. The views are wonderful and the price is easily competitive with anything else. I will stay here again on my next visit.

Connie2864 (Guam, Mariana Islands) 09/25/2019

Located in the middle of Waikiki with restaurants and shops within walking distance. Only problem is the hotel parking lot is run by another vendor and do not allow SUV's to park so it was a struggle trying to find parking.

mayrar16 (Miami, Florida) 09/21/2019

My family and I had the best staying in Waikiki at Aqua Skyline not only for the best location, but also for the welcoming and outstanding service of Mike in the lobby. Mike was always supportive with all the recommendations, welcoming with every request and gave us the best tips to visit Oahu. He speaks Spanish also, so we felt like home in Hawaii. Love him and all the team. The best thing of this hotel was the great location, steps to the beach and Duke’s Lane , international market place and of course Diamond Head. We walked from the hotel to there and was a beautiful experience. We are counting the dates to come back to the hotel and say Aloha to Mike and the friendly there. MAHALO!

AbelardoAlvarez (Miami, Florida) 09/15/2019

Perfect location, affordable price, confortable rooms, nice amenities.. As this were not enough, Mike, one of the staff member, helped us a lot recommending us all the must-go places, tours, beaches and restaurants, not only in Oahu, but also in some other islands!!! Thanks Mike, thanks for making our vacation the most complete first visit to Hawaii... We’ll definitely see you soon!! MAHALO 🤙🏾

Misheel C 08/30/2019

I booked this hotel last minute, 5 days prior to stay via Hotels.com, then tried to cancel 4 days prior because of an emergency. They were "happy to cancel" but no refunds were allowed. On hotels.com, I could cancel but Ewa hotel would charge a penalty that was the same amount as my stay. I think that's a great business model, to then make the room available to "other guests who may need a place" so they can sell the room again. But I am not ever going to stay here for the unsympathetic and inflexible approach they have to making money.

Wandererz808 (Honolulu, Hawaii) 07/25/2019

I checked in here as me and a friend were going out for a night of drinks and did the responsible thing and got a room to avoid a DUI. So we checked in and out the door in 5 minutes. This morning when we woke up I found BLOOD ON THE WALL and a chair has a dent on it!! Like someone had a party before I checked in. I better not be charged for this as I reported this things. I was told housekeeping will be up.. No housekeeping ever came. I felt disgusted looking at blood on the wall and no one coming I showered in case there are more blood in the area. With having the feeling that this isn’t important to them I checked out and reported to the gentleman in the front. His excuse was “maybe they were waiting for you to check out” so to tell me you rather wait for someone to have contact with blood that can contain viruses that can survive 1 week outside of the body. Didn’t have the feeling they cared enough with my complaint as I wasn’t yelling and remain calm and respectful. Side note. Hotel runs out of parking quickly so be aware and get parking early. Room was nice and good. Except the main complaint above. Hotel is a bit hidden but value was great. Great place for the price but customer service isn’t their strong ability.

Mitchhawaii (Kealakekua, Hawaii) 07/25/2019

This is one of the better budget hotels. It is also an older property but the amenities, especially for Kamaaina's makes It a great deal. The staff is extremely helpful and friendly, and you bet I'll be staying here again, versus Pagoda or Ambassador Hotel. I stayed her for 6 nights for work, so needed parking. The day I checked in, parking was sold out, so they recommended the zoo which is close by. My room had a comfortable bed, and room was clean. Shower was clean, and water hot. AC cool, no problems at all. My only complaint is one elevator, but it is an older hotel. Kamaaina use their website for specials because it is an Aston Hotel property. The person I interacted with the most is Justin at the front desk, who was very friendly and helpful. I read all of the reviews on another review site, and it's like people pay cheap and expect high class. In this hotels case, you get way more then you pay for.

danatsuchitori (Honolulu, Hawaii) 06/07/2019

This may not be a high-end resort like the Hyatt Regency Waikiki Beach, but their staff, especially hotel manager, Maryknoll, made sure my requests were followed through. Upon my arrival, I had no complications whatsoever like I had at Hyatt Regency Waikiki Beach. My room with a king bed was ready on a high floor at the end off the hall, just as I requested with hotel manager, Maryknoll, day before my arrival. Upon my checkout at 12noon, hotel manager, Maryknoll, sincerely apologized for no late checkouts, because of a group arrival, and extended her arm with her business card and said if you need anything else, please don’t hesitate to call me. Overall, this hotel may not be a high-end resort like Hyatt Regency Waikiki Beach, but their staff and manager just know how accommodate their guests needs without complications.

Nomadgirl1946 (Batehaven, Australia) 05/31/2019

Staying here beginning and end of May to break the trip between Australia and the US and Canada and return to Australia we found the motel handy to the shops and Waikiki Beach and surrounds. First stay found us in a clean and comfortable room with lanai. Staff friendly. However, lift was broken for 1 day which meant carrying our bags up 4 flights of stairs. Return visit we were placed in a very small room adjacent to lift - part of an adjoining suite I assume as there was a locked door in room and we could hear the voices and TV of next room. Felt very uncomfortable with little walking space and one partner had to get out of bed by climbing to the end of bed as it was against the wall. Tap on bathroom basin faulty and we worried we might be held accountable if it completely failed. Not acceptable. We requested another room and the staff obliged. Our biggest problem was the $15.00 per day service fee which includes US Today (overseas visitors have no topical interest in this paper), water in the foyer (why would you bother sitting in a small foyer to drink water), replenish coffee in room daily (this is normally a part of motel service and the coffee sachets only allow for 2 cups a day), shuttle to Ala Moana shops which one would only use once in a short stay of 3 days and local phone calls which most US motels provide as a part of room costing. This fee also allows for Internet access and in room safe which most motels provide free of charge anyway and additional inclusions (whatever that means). One has to pay this fee but in my opinion it is a form of "made up greed" for more money. An old motel but clean and tidy overall.