rocioflores (Indio, California) 12/17/2018

Friendly staff and Great views from out room on the 36th floor! We stayed at Aston Waikiki Sunset and it was perfect for our family of five. Clean and comfortable room with kind and helful staff. Within walking distance to beach, restaurants and shopping.

BabznRav 12/09/2018

Most outdated hotel ever! The lobby was so outdated I was shocked when we walked in. The elevator and walls are all super dirty. This hotel post pictures that make it seem completely different than it is. I would not even rate this as a 3 star. It’s a 1 star. The shower and hookup all came off the entire wall and hit me in the head and then bruised and cut my leg(I’ve posted a picture). The lobby manager Heidi didn’t care! She’s like if your refusing medical attention then that’s all I can do for you. I have travelled and stayed a numerous hotels in my life. This experience was TERRIBLE. Don’t travel to Hawaii and waste your time by staying here. Totally ruined our trip.

ShawnH571 12/02/2018

When we arrived we were not impressed. The suite was dirty and old. Mould on the bathroom ceiling, dirty sink in the bathroom and dirty carpet throughout. The hide-a-bed was so old and used that we could not sleep on it. And no beding was provided for it either. The heat/AC unit was ancient and so loud that if you had it on you could not sleep. When we contacted the front desk we were offered to be move to one of the "recently" renovated rooms. We agreed and went to look at eh renovated room, not good. All that had been done was some paint and a new mirror in the hallway. The bathroom also had mould on the ceiling, and there were corn chips on the very dirty rug. And all the old furniture was still in use. Not much of a renovation. We canceled and moved to The Polynesian Residences and had a wonderful stay.. We will never stay here again. On a positive note, the view was very nice, but that is all.

lgashib (Hilo, Hawaii) 11/27/2018

Hotel, room, service, price, and location are great. But in November 2018, the elevator got stuck between floors with eight people inside for one and a half hours. I was told that Hotel is working to prevent or fixing the problem sooner. Always enjoyed my previous stays that this Hotel and have no other complaints.

suzy222Manchester (manchester) 11/16/2018

my husband and I and 3 friends stay at this hotel for 2 weeks from the 28th october when we arrived it was late at night our travel agent booked us a 2 bedroom apartment which wasn't big enough to swing a cat round and smelled disgusting and was dated I went down to the desk to say we needed a bigger room the lady couldn't help us so we stayed in the room for that night I rang my travel agent who contacted the hotel and spoke with penny the manageress I was told to see her in the morning I spoke with her and said we needed another room after being shown more 2 bedroom they were very much the same so I refused them eventully we were offered 2 1 bedroom apartments but was still not happy with as we went as a party of friends the hotel is very dated and dirty and when you go to the pool you cant take drinks any food but this can be accepted if there was somewhere you could buy them from but nothing just a few sunbeds and thats ur lot then you get a $25 dollar a day fee that you have to pay if you want it r not for a news paper wifi and dvds but they arnt much use without a dvd player to play them on also letting dogs stay in hotel rooms is disgusting being in an hot country these dogs could have fleas r anything ive noticed in other peoples reviews that they have had bugs in there rooms anything could come off these dogs to us we felt like we was in a concentration camp with all the do s and donts not on an holiday its not good when you pay thousands for an holiday and end up with rubbish to stay in so believe me when i say dont go i mean dont go if you do get your lawyers on the case before you travel getting mine to sort it already need some kind of refund for this rubbish we have to had to put up with also would be nice if they had a proper smoking area instead of a little wall to sit on and ur there around 11 15pm they turn the sprinklers on

amykatehorn (Seattle) 12/13/2018

The staff at the Surf jack was consistently warm, helpful, and fun! The rooms are on the small side, as is the pool, but there are some thoughtful details that you don't usually find at a mid-priced hotel here. I loved free bicycles, beach chairs, and canvas tote bags available to borrow. Lewers is a nice street -- off the hubbub of the main drags, and quiet at night, but an easy walk or bike to all of Waikiki. We were two adult friends sharing a room for four nights and we slept really well at the Surfjack. i would stay here again. It's a cute hotel and a great value.

alohalady61 12/10/2018

We thoroughly enjoyed our stay at the Surfjack and would definitely stay there again. Great location and proximity to all we needed, yet quiet at night. Loved the beach chairs on offer and used them regularly as it's only a short walk to the Beach. The pool area is great, lovely vibe, relaxing cool music. We enjoyed their regular nightly entertainment from local singling artists to local artisan markets. Dined in house too and food was delicious and can easily vouch for the Aperol Spritz's we enjoyed daily... The staff were all very friendly and accommodating and added to the overall experience. Best coffee at Olive & Oliver coffee shop in the lobby! Will definitely be back!

kepola50 (Lahaina, Hawaii) 12/10/2018

The hotel was amazing. As soon as we arrived we could feel a warm sense of Aloha. From the valet, front desk clerks to the housekeepers, everyone we met was very nice and welcoming. Our room was very clean and we liked all the personal touches which made us feel like home. The pool is small but very inviting with the words “wish you were here” written across the bottom. We had breakfast in the restaurant twice, and had the same waiter each morning. When he found out we were returning Locals, he extended a special local rate. He was very friendly and the food was really good. The hotel is centrally located in Waikiki. Coffee shop right next door made it very convenient. We came back to Hawaii for a very special event. My moms 90th surprise birthday party. Staying at the Surfjack was a pleasant surprise. Would we come back to this hotel? Definitely!

allanf683 (Gold Coast, Australia) 12/09/2018

Great hotel .Smaller budget type hotel but full of atmosphere and fun. Friendly staff made this hotel even more emjoyable. Excellently situated. Short walk to the main street of Waikiki with all its attractions. Great for couples and also families. Cannot say enough good about this hotel

Rickey L (Niles, Michigan) 12/08/2018

This is a great hotel....very clean and staff very friendly and helpful. Within walking distance of beach and many restaurants and shops. They provide beach chairs for your use. There is entertainment by the pool every evening. Very good experience for our first visit to paradise!

Culture58844297064 11/30/2018

. . . of the Aqua Bamboo hotel for a six night stay in Oahu. The hotel is unpretentious but clean, comfortable, and well maintained. The location, two blocks from Kūhiō beach, was convenient. Parking was available for an extra fee, although limited and tight. Our studio kitchenette was spacious and well equipped. The staff were all very friendly and helpful.

zora25 11/28/2018

We had stayed 3 nights at this hotel in Waikiki and i found it was very convenient. The location is perfect and we got greeted with attention and warmth. We had a room with 2 balconies and ocean view. The hotel staff are very kind and welcoming. The best quality/price in Waikiki.

chrishV1572YQ (Poole, United Kingdom) 11/26/2018

Aloha! This was our first visit to Waikiki and the Aqua Bamboo Hotel has been the perfect base for us. Booking through the Aqua Bamboo website was easy and everything was ready upon our arrival including orchids on our towels and chocolate macadamia nuts to welcome us. The room we stayed in (807) had been recently renovated and it was just perfect for the two of us with a really comfortable bed, a full size fridge, 2 burner glass stove top, coffee maker and microwave. The outside pool area is clean, well kept with a heated pool and hot tub surrounded by tables, lounge chairs and a BBQ for guest use. The location is perfect as the hotel is 2 or 3 blocks from the seafront, has a bus stop across the road, loads of convenience stores nearby and some super restaurants and bars easily within walking distance. The staff have been fabulously welcoming, informative and happy to help! All in all this has been a fabulous holiday and we highly recommend the Aqua Bamboo if you’re planning a trip to this Hawaiian paradise whether it’s your first visit or you’re a seasoned visitor.🌺

firstpassp0rt (Humboldt) 10/22/2018

We stayed at the bamboo for 10 nights. Very nice hotel. No complaints. Nice pool area. Very quaint. Very clean. Centrally located in Waikiki. The bus stop is right across the street. A grocery store is just down the block, which I thought was quite reasonably priced.

Jordan H (Chicago, Illinois) 10/09/2018

Recently stayed here for 4 nights and the hotel has a great location, it’s walking distance to everything you need. The beach is a 5 min walk away and all the shopping is located right there on the same road as the beach The hotel is a little older hotels but is kept well maintained and the staff was friendly. The on-site concierge was super friendly and helped us out with booking tours. Pool area is super cute and clean but kinda small and only has a few chairs. Our room was super comfortable and very clean with a nice view of the pool with 2 balconies. I would for sure recommend this place to stay cause it is so close to everything and you can walk everywhere you need to go

BalajiArunagiry (Columbus, Ohio) 12/08/2018

This Hotel is absolutely fantastic. The Location is unbeatable. You are blocks away from the Waikiki Beach and all the great restaurants , shopping and fun! The Rooms are well equipped and they also have a free breakfast! Hawaii is expensive and the breakfast is fine to cover you and save some money. No complaints! Beds were good. The City Views from the balcony is breathtaking and it's nice and ventilated. Microwave, Coffee brewers and great bathrooms made it a pleasant stay . Staff was extremely polite and helpful. If you are a budget traveler but want to stay in Waikiki in a decent, safe place, this is it!

iamsamlin (Toronto, Canada) 11/19/2018

We decided to stay another night in hawaii. Was not able to stay at the same hotel so we booked this one as it was very well priced and location was not too bad. Requested for early check-in and was able to check-in couple hours earlier (check in time). Vinh got us checked in pretty quickly. Very limited parking. First come first serve. Movie rental was not bad. Old school PS2 system in the room to play games and play dvds. Room was very small. The electricity did not work when we insert our key to the slot but was fix when we returned back to the hotel. Breakfast was alright, but we were to stay here more than 1 night we probably will end up eating out.

lornac207 11/12/2018

Best part of our stay was checking out. Luckily we only stayed 1 night before a cruise and 2 nights after. If we hadn’t booked a non refundable stay we wouldn’t have gone back. Bathroom in both rooms was awful, the second stay - sink was all cracked, no storage for toiletries. Didn’t look clean. Bed uncomfortable - big dip in the middle of the bed. Have a cheek to charge resort fee - I understand this is compulsory but we didn’t use beach towels - breakfast was disgusting. We chose to go out and pay for real breakfast. Not the Chinese restaurant attached to the hotel providing the breakfast. Milk for tea/coffee was disgusting - watered down so much. Very poor quality. Street felt unsafe - directly outside the hotel was constantly rubbish piled up at the side of the road. Although it was only a few blocks from the beach/main shopping street the further you walked along got really dark, homeless people sitting on the grass on way along. Photos on website were nothing like our room, only one tiny lamp in bedroom. Dark and dingy. Windows were slats and when on first floor felt unsafe. Staff pleasant enough but hotel very poor.

Richard D 11/12/2018

Checked in here very late for one night despite incorrectly booking through booking.com on my phone for the following night. It was late and I needed a bed. The clerk on duty, would have nothing to do with helping me change my reservation from the following to the current night. NP. Dealt with the manager the next morning. Still no resolution, but much nicer to deal with. As for the motel. Other than being a little noisy outside, due to various buildings, sirens and an occasional dog bark, it's quiet enough to sleep. Bed for me was hard and was only a twin size bed. Haven't seen them in a motel in a very long time??? Water pressure good for being on the 3rd floor. Breakfast was good. Hot. Diverse in it's selections. Wouldn't be my first choice if I had time to research, but where I was, when I was, it worked.

vonlinecalgary (Calgary, Canada) 11/12/2018

We stayed here in early Nov 2018 and would definately stay here again. It is clean and very close to everything. The breakfast buffet was not great but included. The front desk does have beach chairs to borrow along with the beach towels. There is a Food Pantry just across the parking lot, great selection. The rooms have a small fridge, microwave and coffee maker. The hotel offers a free shuttle to Ala Moana which has a Target inside and Walmart close by if you want to buy some groceries. Front desk was always helpful. Pool is small but it is only a few blocks to the beach. There is laundry facilities with huge washers and dryers, it was $1.50 for each washer and dryer.

madcity3189 12/18/2018

My husband and I had a comfortable stay. The Staff was friendly and responded quickly to any request. This hotel is close to shopping malls, restaurants, a little far from the center of Waikiki but shuttle was great.( they offered a free shuttle service) . Room was comfortable with a balcony, mountain and ocean view .Room was good, except the shower in the bathtub, it had a safe, microwave and a mini fridge. Hilton Hawaiian village is across the street.They charge a $25 fee for amenities and another $25 fee for parking.

DEdwardR2016 (El Paso, Texas) 12/15/2018

Furnishings are old but clean. Nice to have a mini-fridge and microwave but no wash cloths and very small bathroom. The $26 “amenity fee” was an unpleasant addition to our bill. If you plan to be out of the room most of the time this isn’t a terrible choice.

Simjimbur (Sydney, Australia) 12/09/2018

Ok so give credit where credit is due, the place was clean, and I know this place isn’t a 5 star resort we stayed here to save a little bit of cash. but that’s about it, I’ve listed below everything that’s broken or went wrong when we were there 1) the rooms only have hot water, how does that even happen, I mean I understand no hot water but how do u only pipe steaming hot water into a room?? 2) the air con was either on full as cold as possible or off entirely, not much fun in Hawaii and the staff were no help there 3) look at the photo below of our balcony, who the hell designs that?? A pillar as your balcony. 4) that bathroom floods. Again who the hell designs a bathroom without a drain, the shower leaks onto he floor and then the water just runs into the wall the funnels along into the carpet 5) the lifts. OMG!! You need to factor in an extra week of your stay in waiting for the lifts to arrive, if the middle loft is fixed yet. 6) your movie selection option is a PlayStation 4, then you rent DVDs from a box in the lobby. Great but when your DVDs get all the way to the end of the movie then skip for the last 20 minutes so you miss the ending. 7) the complimentary coffee in the lobby genuinely tastes like dirt, and I don’t mean dirt bad I mean dirt from the park across the road is fermenting in it, maybe your coils are broken and the font needs a clean. That staff are 50/50 with manners depending on who you get and what time of day it is, I watched one of the most racist things I’ve ever seen in my life with a receptionist and an elderly Japanese man who was asking for help with getting some water (evidently the same Issue as me) and a receptionist one morning. Have genuinely stayed in better backpacker hostels in the roughest parts of Thailand for half the price of this place

Trixibelle1971 (Shrewsbury, United Kingdom) 11/21/2018

This is classed as a 2.5 start hotel, it is very dated and TIRED looking but does have everything you need including friendly & helpful staff. We weren't happy with our room and complained upon arrival but the staff did everything they could to help. Sadly all the rooms are the same so we just had to get out and enjoy Waikiki. This hotel has worn, stained carpets, yellow/loose electrical sockets & a tiny bathroom that when you switch on the light the extractor fan sounds like a jet engine. BUT it has great views, location, great staff and it's cheap.

Cynthia G (Hannover, Germany) 11/19/2018

I got into Honolulu early, but I was able to check in early, which was nice. The location of hotel is great - an easy walk to the beach through the Hilton Hawaiian Village and a nice stroll to the "main tourist drag" of Honolulu. I stayed at this hotel because it was part of a conference. The price is very good, but the rooms are old and tatty. There were watermarks on the ceiling and stains on the carpet. The bathroom tub had rust marks and the curtains were stained. Overall, the furnishings had seen better days. That being said, the room was very quiet. The gym was a bit of a joke, with two treadmills and an old stationary bike. The pool was clean and nice.

Astrid909 (Adelaide, Australia) 12/16/2018

We always stay here on our visits to Hawaii!! The luxury sunset view offers great accommodations overlooking the marina. Handy in suite kitchen is a bonus along with great amenities onsite. Make sure you visit Cinnamons restaurant for the best pancakes and guava mai tais. A Hui Hou or till we meet again. Mahalo!

gailykins123 (Sydney, Australia) 12/13/2018

Fantastic 2bedroom apartment great amenities fantastic view we could see performer on top of Hilton Hawaiian village and Lagoon view !very good little shops in lobby for everything you need plus yummy ice cream shop!would definatley stay again!

JamesNoah (Melbourne, Australia) 12/11/2018

We're happy with earlier check in. Noone offered to help with our luggages. The reception area has a nice feel with open space, restaurant, convenience store and other boutique shops. The hotel is well located in a quiet area with easy access to Ala Moana beach and Lagoon located next to Sheraton. We were disappointed with our room. We paid for an ocean view room and our room look straight into sheraton and it only has partial view of the ocean on the right corner. It didn't have a bath tub as advertised. We complained with reception staffs, but they didn't really help because we didn't book directly with the hotel. We were offered a 2BR upgrade, but the price difference was too high. The bus shuttle didn't come around often enough. It's a fair walk to the shopping mall and Waikiki beach. Hertz car rental on the lobby is good. Swimming pools were small, but good for family. The hotel is a bit run down. There's no air cond in the lift or the corridor.

Departure469417 (Auckland, New Zealand) 12/11/2018

Great location. Close to Ala Moana beach, one of the best. Friday fireworks infront of hotel. Safe lagoon for kids.Trolley stops outside for Waikiki. Travel desk very helpful. Car hire across the street with good daily rates.

KiwiR0byn (Auckland, New Zealand) 12/10/2018

We chose a room with a view over marina and ocean so we could view the beautiful sunsets from our balcony. It was fabulous. Unobstructed views! We could look down to the restaurant and bar downstairs. The bar had a great cocktail list but the food was so-so. I recommend the hotel next door for the best Maitai ever! Drinks by the pool were lovely there. I would recommend venturing out to try other restaurants. Great kitchen and bathroom facilities in our unit, and comfy bed and lounge area. The pool was lovely and welcoming after all that shopping. Very reasonably priced compared to elsewhere. Nice and close to everything, next to Hilton Hotel for fireworks viewing on Friday nights and choice of restaurants. Catch the bus from across the road to Ala Moana Centre, and the Waikele Premium outlet shops, recommend Black Friday shopping here. We were picked up from the lobby for our trip to Pearl Harbour. No problem. I recommend this accommodation and will definitely choose again for our next holiday to Hawaii.

SMLWORLD 12/11/2018

From the time we arrived at Pagoda Hotel front desk to checking out was an overall good feeling. Special Thanks to Lynda who answered my call at the very beginning of making accommodations. Lynda provided a Welcoming atmosphere while we waited to be taken care of for our room. Anyone that stays at a hotel knows that all you want to do is get checked in and rest from that long day. Location of Hotel is within walking distance from shopping, eating, etc. Trust you see the value of staying at Pagoda Hotel.

Julie G (Newman, Australia) 11/29/2018

Stayed here for 2 nights on return from Las Vegas to Perth. Stayed here because the reviews were good and the prices was what we were looking to pay. Hotel was a bit old, on check in we were given a room that had ants but they quickly moved us to another room higher up which was not problems. Lovely lady that checked us in, nothing was an issue. The complex is great with a pool and restaurant with a pond that has heaps of fish. The complex had a laundromat which was a bonus. Great location to the shopping mall. Walmart and Ross's across the road, both great for shopping. Walmart had a great Haiwaiin BBQ eatery that was good price and food. Would recommend if you dont mind the older style hotel. Staff great.

retiredorange (Florida) 11/11/2018

You have to accept this hotel for what it is and what it is not. It is not by the beach. It is in a business and residential area. We stayed here as we had family business to attend in Honolulu. It was perfect for that. The rooms were clean, quiet, and the air conditioning was a loud window unit. There is a very small pool and the hotel is attached to the Pagoda Floating Restaurant (a local all you can eat place). The location is good and you can walk to local restaurants and shopping. It is not a tourist hotel, but most of the hotel guests that I saw appeared to be tourists! They charge a resort fee (for what I don't know) but they also have good parking for a very reasonable rate (for Honolulu). I would stay again, but only if I had local business to attend. If I were a tourist, I would stay near the beach.

Camper59257944063 11/04/2018

Good location, and great customer service. Thanks Carlos Acob and Kelly :) The AC was nice to have if I needed it. I really enjoyed the breakfast buffet next door. I'd stay here again. Bring a cash deposit to avoid holds on your credit card.

Domingo-Nicodemus (Majuro, Marshall Islands) 10/27/2018

I was there for 2-weeks work attachment, and even brought my family along so it was a work-cation. Let me tell you why Pagoda Hotel has been my only preference: it has the best location - Walmart, Sams Club, Ross, and Ala Moana Mall, which theres a shuttle every 30-35mins; Of course, there are eateries in close proximity so you really have all your shopping needs; and Not far from the Waikiki area if you want to try the beach. Just take the shuttle to Park Shore. I personally love that my daughter enjoys swimming in the pool, and is super fond of the Koi fish pond! So I can also add that it really is a family oriented hotel. Dont forget to try Pagoda's Dinner Buffet - it is to die for - all you can eat seafood, sushi, and assorted desserts! Let them know youre staying at the hotel and you get 10% discount. Great deal! From my experience, Pagoda Hotel has always been my go-to for short stays or transits. And over the years, I have maintained good communication and eventual longterm friendship with Mr Kelly Bokin, Customer Service Supervisor. I 200% recommend him for all your booking needs because he always, always, delivers with the Aloha spirit! Thank you again Pagoda Hotel for yet another great experience! Mahalo and Kommol tata!

Oleggio (Irvine, California) 12/18/2018

Problem with the safe - it was throwing an error message and refused to operate properly. We had to call for help, which arrived promptly.The pots, pans, plates in the kitchen were dusty and unpleasant to use. These should be cleaned regularly.The neighbors were loud and easily heard at 7am. Also, the roosters were heard since 6am every morning. Cars are also easily heard through the night. The quality of sleep was impaired. Please attend to windows insulation (at the least) to prevent sound passing. The paint in the bathroom was coming off the tiles. Why would someone paint porcelain tiles in the first place? The cracks in tiles also made us uncomfortable in its use. The water pressure was weak. Hot water interrupted every time someone else was taking a shower simultaneously. The constant loud noise in the parking lot is ridiculous.The parking lot entry door leading to the stairs does not close tightly half the times, leaving the lot accessible to trespassers.

paulrE5668WI 12/16/2018

Staff very helpful and friendly, good location, free shuttle service s amazing an overall great short stay. The hotel is in a great position for all amenities, rooms very clean and stff very helpful happily recommend this hotel to others.

spike1518 (Alexandria, Virginia) 12/15/2018

This was definitely a good place to stay. The staff is good, there are a good number of amenities, and anything the hotel doesn't have is in available in the immediate vicinity of the hotel, and the rooms are nice.

DayTrip38499689958 (Sydney, Australia) 12/14/2018

Amazing location, great staff, comfortable room... A great value for money accomodation with everything at your finger tips. The kitchenette was a great asset to have with in the room. The shower had awesome water pressure. A very comfortable stay.

Inspire15295222294 (Honolulu, Hawaii) 12/13/2018

Excellent place for the price paid for accommodations. Nice people at the restaurant with decently priced food and awesome waitresses. The front desk staff at this hotel is the best ever. The front desk is filled with awesome, friendly, super model attractive workers who wants customers to feel welcomed and to have a super stay at this hotel.

Astrid909 (Adelaide, Australia) 12/16/2018

We always stay here on our visits to Hawaii!! The luxury sunset view offers great accommodations overlooking the marina. Handy in suite kitchen is a bonus along with great amenities onsite. Make sure you visit Cinnamons restaurant for the best pancakes and guava mai tais. A Hui Hou or till we meet again. Mahalo!

gailykins123 (Sydney, Australia) 12/13/2018

Fantastic 2bedroom apartment great amenities fantastic view we could see performer on top of Hilton Hawaiian village and Lagoon view !very good little shops in lobby for everything you need plus yummy ice cream shop!would definatley stay again!

JamesNoah (Melbourne, Australia) 12/11/2018

We're happy with earlier check in. Noone offered to help with our luggages. The reception area has a nice feel with open space, restaurant, convenience store and other boutique shops. The hotel is well located in a quiet area with easy access to Ala Moana beach and Lagoon located next to Sheraton. We were disappointed with our room. We paid for an ocean view room and our room look straight into sheraton and it only has partial view of the ocean on the right corner. It didn't have a bath tub as advertised. We complained with reception staffs, but they didn't really help because we didn't book directly with the hotel. We were offered a 2BR upgrade, but the price difference was too high. The bus shuttle didn't come around often enough. It's a fair walk to the shopping mall and Waikiki beach. Hertz car rental on the lobby is good. Swimming pools were small, but good for family. The hotel is a bit run down. There's no air cond in the lift or the corridor.

Departure469417 (Auckland, New Zealand) 12/11/2018

Great location. Close to Ala Moana beach, one of the best. Friday fireworks infront of hotel. Safe lagoon for kids.Trolley stops outside for Waikiki. Travel desk very helpful. Car hire across the street with good daily rates.

KiwiR0byn (Auckland, New Zealand) 12/10/2018

We chose a room with a view over marina and ocean so we could view the beautiful sunsets from our balcony. It was fabulous. Unobstructed views! We could look down to the restaurant and bar downstairs. The bar had a great cocktail list but the food was so-so. I recommend the hotel next door for the best Maitai ever! Drinks by the pool were lovely there. I would recommend venturing out to try other restaurants. Great kitchen and bathroom facilities in our unit, and comfy bed and lounge area. The pool was lovely and welcoming after all that shopping. Very reasonably priced compared to elsewhere. Nice and close to everything, next to Hilton Hotel for fireworks viewing on Friday nights and choice of restaurants. Catch the bus from across the road to Ala Moana Centre, and the Waikele Premium outlet shops, recommend Black Friday shopping here. We were picked up from the lobby for our trip to Pearl Harbour. No problem. I recommend this accommodation and will definitely choose again for our next holiday to Hawaii.

BOBLargoFl (Largo,Florida) 12/17/2018

Perfect location. Directly across from Waikiki Beach. Everything is within walking distance. Underground parking only for guests. You can't find a better lodging buy in Hawaii. Car rentals and tours available in the lobby.

csd02476 (Boston, Massachusetts) 12/11/2018

I stayed at the Aston Waikiki Circle Hotel earlier this month for four nights. From the moment I checked in to my reluctant departure, this hotel really was perfect for my short trip. I was welcomed by "The Goddess," Naomi, who got me settled in my room, 1403. The hotel is in a round building just across Kalakaua Avenue from the beach. The rooms are uniquely shaped. Mine had two double beds. There is a small desk area, a safe, a refrigerator and a coffee maker. The TV is plenty big. There is also a playstation 3 and you can use this to watch movies and games available for free rental downstairs. (I didn't use this...) The bathroom is smaller and there is a amaller shower without a bath. Toiletries are Hawaiian Tropic and the shampoo smells like coconut! And then there is the balcony. This is where I spent a great deal of my "in room" time just staring at the ocean and the sunset, enjoying my coffee. It's just wonderful. (See pictures.) On site parking under the hotel with "in-and-out" privileges was just under thirty dollars nightly. There is a resort fee (but every hotel has a resort fee). Wi-Fi (fast and reliable) is included in the resort fee. A key is required for the elevator so I felt secure and hotel staff is present 24-7. I had a late flight and, for an extra charge, after normal check-out I moved to a room (208) with a 10PM check out. Very convenient for a shower and a nap before my red-eye to the mainland. 10% discount at "Eggs-N-Things" which is right downstairs. Great views and service. Okay food. Review to follow. The hotel staff is so welcoming and kind. I can't say enough positive about them. They can answer any question you may have. This was among the cleanest hotel rooms I have stayed. With respect to location, this hotel is in the Center of Waikiki at Kuhio Beach and walking distance to everything. Bottom line: I'll return to the Aston Waikiki Circle! Pro Tips: 1. Spring for the oceanfront room. 2. The free Kuhio Beach Hula Show is right across the street at the big banyan tree stage on Tuesdays, Thursdays and Saturdays. Google it! 3. Waikiki is a city beach. It's beautiful but it's not a quiet tropical getaway; there are other destinations for that. 4. Enjoy this wonderful and unique place and respect its rich history, tradition and culture. You will feel right at home.

serarose81 (Singapore, Singapore) 12/05/2018

Love the beach location! It's situated right across the beach and near many shops. It's about 25mins drive from the airport and it cost about USD45 for a cab ride from the airport. Friendly reception and it was great that we could check in early as we arrived at about 11am. Went for the upgrade to ocean front room at USD15 per day for the view. Higher floors would get the sun but definitely lesser traffic noise. The room was small with two double beds. Bathroom was small too. The hotel is a nonsmoking hotel even at the balcony, so you need to go down and smoke at the designated area. Didn't opt for breakfast but Eggs N Things is just beside the hotel reception. Expect a long queue in the morning though. There's a big ABC store just beside the hotel so you can buy snacks and drinks there. There's a resort fee so be sure to get yourself a beach mat, floats, surfboards, and beach towels to make it worth when you go down to the beach for your swim. Though price is a lil high for a small room, I would consider staying here again for the awesome location!

Cliff W (testmonkey) 11/06/2018

Was at the circle for 2 days as a stay over before we left, rooms are on the smaller side but we had 2 adults and 2 kids and were fine. There is ac in the rooms but not in the hall way. Older hotel but nice especially if you want the old Hawaiian feel. Great location. Ask for the ocean front rooms which are a little extra but the view is worth it.

JohnnyPopper (Maryland) 11/05/2018

Great little place that's been outgrown by the newer fancier places. I'll take this place any day. Clean comfortable. Close to everything. Very nostalgic place. Friendly, helpful staff, and priced reasonably for the are.

166darryls (Maple Ridge, Canada) 12/07/2018

This hotel is in a run down neighbourhood. Don’t go out at night. The rooms were worn out. Carpets were dirty and ragged. Beds were OK. The restaurant was a ‘sports ‘ bar type. The hotel book suggested McD’s for breakfast. Traffic noises were heard on the 19th floor.

tareintheworld (Fairfield, California) 12/02/2018

I was sent over to Honolulu for two months by my company and needed long term accommodation. I spoke to the manager at Aston at the Executive Centre and was given a great long term stay deal in a room with a kitchen, laundry and beautiful views. I have very little complaints about this hotel. I felt safe and comfortable the entire visit and it was centrally located to stores and anything I would need. The front desk staff were always helpful when I had questions and were wonderful about bringing me up a working key when mine would demagnitize (nearly once a week likely because I didn't notice it touching my phone!) The only con(?) I have is the fire alarm appears to be very sensitive and went off twice during my stay. I was 30+ floors up and both times the fire alarm went off, I had to walk down 30+ flights of stairs to find out it was a false alarm. However, nice to know that if there ever was a real fire you would be informed! I just wish there was a firefighter poll down to the bottom floor for top floor residences. 😂

O6465UHfrankk (Big Lake) 11/06/2018

Not bad for the price you’ll pay. Beautiful room! Awesome view from the 23rd floor! Nice amenities in the room. Only thing that was disappointing... they provide good coffee for the coffee maker in the room, but I had no coffee cups...?! I told the front desk upon checking out and they replied “I’m so sorry sir. You should have called, we would have run some up to you right away.” I have no reason not to believe that. Staff was very helpful with keeping my bags all day after checking out and not having a flight until later in the evening. All in all, highly recommended!

HMEIII (Palmdale, California) 11/04/2018

So it’s a bit different. Lobby is accessed via escalators to below street level. Rooms have amazing views. Rating of 4 stars reflects location, views and convenience. Otherwise it’s bed on a nice clean room. Lovely front desk. It’s not a resort. It’s not the best hotel to bring a family for a vacation unless it’s centered around downtown and Chinatown

151Traveller (Adelaide, Australia) 10/25/2018

Appalling. Filthy, cigarette burned carpet. Booked for 3 nights, stayed one. Would have left immediately but we arrived about 10:45 in the evening (having told hem we would be arriving late) to find that the lifts were closed for maintenance from 11:00 so we were "marooned" on he 34th floor.Room was old, musty and very run down. Reception hard to find, it is in the basement of an office tower with no signs.

Sherpa28514360461 (Machida, Japan) 12/18/2018

There were no important problem. Our stay was very comfortable. The location and the ocean view was very nice. It was very convenient that ABC store was directly connected to the hotel. I used the store three times during our stay for 4 nights.

Sam K (Maple Ridge, Canada) 12/18/2018

Dream vacation in Waikiki going to an Airbnb with amazing views, not so much! We ended up in a bad situation and three days into the vaca we found ourselves abandoning the deplorable airbnb. Park Shore got us in quickly, for a good price, and within 45 minutes of booking we were checked in! They got us a room in the morning, gave us chocolate covered macadamia nuts upon welcome, and were extremely friendly and helpful through the visit. Is the hotel new and luxurious, no. Great views, no, unless you like looking at the neighboring hotel (obviously other rooms with good views but ours was a view of concrete). Amazing pool area, no. None the less I give 5 stars as they saved our vacation!

packer184 (Berlin, Germany) 12/16/2018

We reserved the hotel for 12 nights. Nice hotel with a very good location and a nice view to Diamond Head. We got a sea-view room with a excellent view. The room was cleaned up daily. The hotel employees were always helpful and the valet-parking was quick and with 28$ okay.

T L 12/13/2018

The customer service was absoulty horrible! Way over priced for how old it is. Hawaii was amazing except my experience with this hotel. They tried to upcharge me when i was already paying 1600.00 for my stay. Never again will i be booking here

Lew V (Vancouver, Washington, United States) 12/07/2018

We have just completed a 9-day/8-night at the Park Shore and here is what I hope will be a helpful review to those considering a stay here. And just to clarify we are very experienced travelers and have typically stayed at properties ranging from 3.5-5.0 stars depending on how overall expensive our destination city might be. So first of all, this is not a 5-star "Westin" caliber resort but they are also nowhere near the cost that someone would be required to pay for a 5-star property. That being said I would place Park Shore squarely between a 3.5-4.0 star rating based on the following categories. 1) If you book a stay here join their "A-list" club and book directly as they will not only (typically) have the lowest price but you will be given a free room category upgrade when you check-in (yes, it is based on availability but they will go out of their way to honor and accommodate it). Also when booking direct with the resort if the price happens to drop (at least 72-hours prior to your check in) they will honor the lower price if you contact them immediately and inform point out the lower price. This happened to us and the price dropped enough for us to book 1 room category higher and still get a few bucks credit. This great deal allowed us to get bumped up to a corner view room (#1407) with an amazing view of Diamond Head, the Honolulu Zoo, and all of Waikiki Beach plus the Pacific Ocean which was enhanced by the fact the corner rooms have a second window facing the other direction so you can see the rest of the beach and city! 2) Service.....starting with the check-in process right through the end of the stay the entire staff at Park Shore was nothing less than exceptional in how the responded to all requests! This is an area I would gladly give them 5-stars! 3) Location......another 5-star rating for this category! They are right on the beach (cross the street from beach but completely unobstructed) and also at the quiet end directly across from the Honolulu Zoo. 4) Resort building quality....this in all fairness is only about a 3-star rating because it is definitely an older property that has been taken good car of but nevertheless could still use some more upgrades (but please remember you are not paying Westin prices so don't expect to get the Westin). The building is kept very clean but a lot of the decor and furnishings certainly are dated. Our goal when we travel is to find that "sweet spot" which means getting as many perks as possible without breaking the bank (this approach allows us to afford a lot more vacations). The Park Shore in our opinion is an absolute steal for anyone who wants a great beach location, great service and a great price. I did a ton of pre-trip internet research on Waikiki resorts and our amazing ocean view room was priced significantly less than many other resorts "city view" rooms that were "walking distance" to the beach. If I wanted to pay $300-500/night you bet we could stayed at much fancier place but I am beyond happy to have paid under $160/night for our room and would not hesitate to do it again. That savings (which in our opinion was no room sacrifice at all) afforded us several great dining experiences and island tours than we may have normally done and we still came home way under budget! Well done Park Shore......well done!

RoyalAloha (Honolulu, Hawaii) 12/17/2018

We are Waikiki short term rental owners and we booked this hotel when our property was occupied. This was our first stay at this hotel. Location is great, personnel is accommodating and renovated rooms are very nice. Surprisingly location is very quiet during the night, which is rare for Waikiki. Currently the building is under renovations, but it did not bother us as it was only weekdays and during regular work hours, when we were away anyways. Excellent value. Definitely will go back there again. Thanks for the great stay Douglas & Marianne

Jimjoyce2014 (Anchorage, Alaska) 11/10/2018

If you book a room here make sure you pack a hard hat, ear plugs and orange safety vest. This hotel is under a major renovation and is filled with construction materials. The front reservation entrance is boarded up and no guest parking available on site. Booked 8 months ago for a seven night stay at a set price and guaranteed a newly remodeled room. Instead we were given same room as last year for 2 nights only as demolition was scheduled. Our view included an empty koi pond, gaping hole with plumbing for unfinished jacuzzi, and orange backhoe and rubble. Received an email 5 days before our stay with no mention of the construction. No communication from management and biggest insult was paying a resort fee for this mess! Left after one night. Welcome to Paradise.

Vi B (CODETTE) 11/04/2018

We were 3 couples who checked in late and given 3 rooms that were worn and outdated+++ and lack of detailed cleanness. All 3 rooms lacked adequate kitchenette items. We should have asked for alternate rooms or facility but were concerned that we could be sent packing. The room did have comfortable beds, hot shower, and working air conditioner.

bfly51 (Auckland, New Zealand) 11/01/2018

This place is under construction! Booking .com stated construction would be finished by the time we would arrive,not so apparently January is the completion date,but by the look of things I would say months after that,so we get a newly renovated room it says kitchenette I’m sure kitchenette means different things in different countries but come on,this place had no kitchen sink,no glasses,no cutlery what so ever,no milk,no sugar,uncomfortable beds in my opinion,fitted sheets which did not fit!,something sharp in the carpet! Shower took 10 minutes to get hot,no exaggeration!,brand new paint on deck getting scraped by deck chairs,even after 40 years for a renovation it is done super budget,ok so the room did have a nice bathroom some small toiletries,small fridge,microwave,new carpet and wall coverings,pool was good among construction site! Staff were polite,location good very central in Waikiki,I recommend spend more stay else where :)

Angela h (Fort Worth, Texas) 10/29/2018

This hotel is in the perfect location! It's walking distance from several tourist attractions and 2 blocks from Waikiki beach. The staff is amazing and very accommodating.I will definitely stay here again.

jamieoharris853 (Lafayette, California) 12/09/2018

Lotus Hotel is a friendly, clean, well priced hotel at the Diamond Head end of Waikiki. Great access to a small almost private beach with excellent swimming. We have stayed there a number of times and we are always pleased.

Tracy P 12/09/2018

Stayed in November with my girlfriend for a late birthday celebration , hotel location is great , close to waikiki but far enough that it’s nice and quiet, room was great! Had a really nice view , the restaurant down stairs was awesome, nice atmosphere ,great food, good prices. And everyone in the staff was great!! But the ones that stood out the most were Ward, Carissa, and Sarah , they were awesome, great hospitality and exceptional service, will be back again soon for sure!!

Sally F 11/19/2018

We loved everything about The Lotus. Diamond Head views, park, restaurants and beaches were all walkable. Staff was super helpful and friendly. They have thought of everything you might need to enjoy a trip to Honolulu. From daily wine and music reception to chairs and towels for the beach (steps away) we felt well taken care of. If you want to be close to Waikiki, but away from the noise and crowds, I highly recommend The Lotus for a relaxing visit in a great location.

SamO104 (Surrey, Canada) 11/16/2018

My husband and I stayed at the Lotus for our honeymoon and our experience far exceeded our expectations. We arrived very late due to flight delays and we were greeted by a gentleman who surprised us with a room upgrade. Our view from the 11th floor was simply spectacular- an ocean view from one lanai and an unobstructed view of diamond head from the other lanai. The room was everything we could’ve asked for. It was meticulous! I couldn’t believe how clean it was. The bed was very comfortable and I love it when the hotel provides slippers and robes. There was a mini fridge and microwave as well. Loved how environmentally-friendly this hotel was by providing a reuseable water container which can be filled with the water dispenser downstairs; reef-safe sunscreen was also provided for our snorkeling trips. I loved how I got great value out of the $25 daily resort fee which included valet parking, wifi, use of beach chairs and beach towels, coffee, tea and the newspaper each morning. As a frequent traveler the one thing that stood out to me was the friendliness of all the staff- by far the friendliest staff I’ve ever encountered at any hotel. Everyone genuinely seemed like they were happy to be there. The one area for improvement that I could identify was the hotel’s restaurant. We checked it out one night for dinner. The food was mediocre and the music was much too loud- I felt bad for those staying on the 3rd floor as they surely could hear the music throughout the night. With that being said, I wouldn’t hesitate to stay at the Lotus again the next time I’m in Honolulu. Thank you for a memorable stay!

Debbiekr (Sedona, Arizona) 11/12/2018

Very comfortable and clean. Bonus with everyday newspaper, coffee & great Restaurant to dine. Good for kids also. Valet service is very good and quick! Will definitely stay there again in the future. Can’t wait.

RachelAnnette52 (Sydney, Australia) 12/10/2018

I stayed here with family so I had no say in the hotel booking just want to make that clear. Stayed on the 21st floor in the second tower. Dated room and furniture, 90s maybe? Noticed some of the rooms on the floor must be privately owned and looked a lot nicer. No breakfast or anything included but full kitchen so if you go for a small shop can have breakfast there. We had DVD rental included from a kiosk in the tower but the movies we rented kept pausing and skipping (probably from overuse). Location is ok, little bit of a walk to the “main” Waikiki area but if you don’t mind that it’s fine. Didn’t have time to use the pool area but had a look at it, again, average and a bit dated. If your not going to spend heaps of time in your room or the hotel then it’s a good enough stay I guess. Beds were firm and pillows were super thin.

tgu2018a 12/09/2018

I rarely leave reviews. I own a hotel & know that a guests satisfaction level is based on so many factors & personal expectations. I know first hand how hard it is to please everyone but this is far beyond personal expectations not being met therefore I felt compelled to write a review. We entered our room and the microwave was beeping with an error message that the panel needed to be replaced & front desk suggested unplugging it but the plug is locked behind a cupboard door. To make the beeping stop we had to turn the breaker off leaving us with a silent microwave but no functioning fridge. When accessing a plug to charge our phone, the lamp plug/cord exploded, split apart & shocked my husband. Went for a drink of water & the tap was spraying everywhere. This all happened within 30 minutes of checking in. The thought of having to spend the next 14 days here horrifies me. Nothing within the four walls of our room is inviting or comfortable or built/manufactured before the 1980’s. Hard beds, a pull out couch that is 8 inches higher at the bed head than at the foot of the bed, an air conditioner that is loud and totally ineffective. Went to front desk to speak to someone and after waiting over 5 minutes just walked away. Will try again in the morning. I’m sure that over the 37 floors there are some nice units but this definitely is not one of them. Thanks Waikiki Banyan for making my first night here memorable for all of the wrong reasons!

PMC2003 (Sydney, Australia) 11/27/2018

I recently spent a week staying at the Aston at Waikiki Banyan. To say I enjoyed my stay and was treated well is an understatement. This is my fifth stay at the Banyan. I find the staff are consistently polite and especially helpful. The staff who attended to me this time were Min, Nita, Cliff, Jonathan, Jasmin, Ozzy, Amado and Suafa. Each time I stay I find that there is always plenty of amenities, the Banyan is close to everything yet quite enough to enjoy a rest. Any requests o made were attended to promptly and attentively. I highly recommend the Banyan. Thanks for a wonderful stay.

BruceT400 (Sydney, Australia) 11/13/2018

From check-in to check-out the whole experience was 6 days of frustration and attitude. This Hotel/serviced apartments is old and in need of a lot of maintenance. No where in any of the advertising does it say this property is PET FRIENDLY for owner occupiers. Barking dogs was a regular occurrence. We drew the short straw and was checked in by Nina. Clearly this lady does not like her job and it shows with her attitude. On check-in I advised that we had just come from the Aston Banyan Maui. I further explained that I had left my medication at the property. There was no offer for Nina to contact the property and arrange for the medication to be sent. I contacted Maui on Tuesday afternoon. I was informed that housekeeping had not found my medication when the room was cleaned. I explained that I left it in the drawer in the vanity. As there were people in the room housekeeping were reluctant to disturb them. Clearly they did not understand it was prescription medication or they did not care. The following morning I spoke with management who told me they had recovered the medication and provided I agreed to pay the postage they would send. I explained that it needed to arrive on Waikiki by Friday as we were checking out Monday. When there was no of dispatch by Thursday I called again only to be told it would go to the Post Office that afternoon. I was told it only takes 1 day. Bottom line no medication and no charge to my credit card. Congratulation to the staff of Aston Banyan Maui for the apathy. I realise it was clearly my fault for leaving the medication however when reaching our for help it is expected that people in the service industry would be happy to help. We were given apartment 913 on check in. The owner of this property is not house proud. The furniture was old and uncomfortable (see photos). We asked Nina for a change of apartment. Her response was, doubtful we are fully booked. To avoid any further interaction Nina disappeared. We waited for her to returned and asked again. Nina advised that she would look at our request. She asked for a contact number and when told we only had our Australian cell phone number she said we would have to contact her as she can not call an overseas number. We were finally changed to apartment 2407. Not much better in terms of cleanliness however the furniture was a little newer and a lot more comfortable. We were told that this property become available as a guest of the owner had just cancelled. Apparently owner do not receive a daily service and someone at the front desk forgot to tell housekeeping and we did not receive service on day 1. Cliff provided fresh towels and toiletries however there was no offer of compensation for the lack of service. Servicing of the apartment is: Bed made daily and bathroom towels replaced. Rubbish removed. Bed linen changed every 3 days. There is a "Resort Fee" payable at the rate of $US 25.00 + tax per day which is payable in addition to the tariff. This fee covers tea and coffee, when they remember, DVD rental and use of Play Station, daily newspaper and WIFI. (Recommendation, refuse the items covered and do not pay the fee, there is no value. We had 2 days where the pool was closed. Attitude from the front desk was basically "can't help bad luck". WIFI not working one morning. A call to the front desk resulted in "Yes we know, we are waiting for the manager to come in and re-set the password. He should be in around 10am. I asked they call me when the password was reset. No call by 1020am. I called the front desk requesting an update. I was informaed that the password had been reset and the call was terminated. The term reset indicates the password was changed. I called back only to be told it was the same password. With the exception of Cliff the entire team on the front desk need to trained in customer service. Cliff at least displayed empathy. The management of the Aston Banyan Waikiki need to ensure that apartment owners maintain a standard of furniture and cleanleness. Overall I have given this property a terrible rating as Trip Advisor do not offer a lower rating. Thank you management and staff of the Aston Banyon at Waikiki for making our holiday and stay stressful.

Vickia314 (Amboy, WA) 11/12/2018

Aston at the Banyan is a great choice while visiting the Waikiki area. It is economical, in a super location and is surprisingly large room. There is a full kitchen, bathroom, separate bedroom and a living area. Each unit has a private balcony. Ours is a balcony overlooking a direct view of the ocean. It is a block away from Kapiolani Park and the zoo and aquarium. It is very comfortable with lots of amenities for the guests: laundry, small grocery, coffee cafe, swimming pool, BBQ's, playground, tennis courts, free DVD's, WiFi and a island-style open air lobby. This is really a very comfortable hotel that isn't fancy but very well taken care of. We love it here. I would recommend it if you want a quiet place in a great location. If you have kids, I think this would be an ideal choice. It's like having your own apartment right in Waikiki!

Ashlee K 12/14/2018

We brought a group down from Canada to run the Honolulu Marathon, and as we had kids coming on the trip we chose Aqua Pacific Monarch for the kitchenette. Us, as well as our guests were very disappointed when we arrived and entered the room. Although the staff are VERY friendly and helpful, the hotel is VERY dated, the rooms are small, the kitchen is very small, and the air conditioning is EXCEPTIONALLY loud and only cools beside the bed. The curtains have holes in them, and although I know it’s Honolulu, it is VERY loud due to the slatted window the air conditioner is in. I could hear everything outside and got no sleep the entire week. Keep in mind the photos on the website are mainly of the ONE Bedroom Suites, the studios DO NOT have a patio, just a small strip you can stand on, the partial ocean views (see photo) are beyond a bunch of buildings that you can barely see, and it is not as bright and new as the photos look. They are very misleading which is unfortunate. This hotel needs some TLC, if you are looking for like a 2 star hotel this is the place for you, but if definitely did not feel like a resort or a holiday to us, desire having to pay resort fees everyday (not sure for what?)

jetlagclubmember (Vancouver, Canada) 12/04/2018

Return visit. Glad we came back. Exceptionally friendly staff all around. The room was very clean. The kitchen dishes, small appliances, coffeemaker, toaster, rice cooker, microwave, kitchen utensils were spotless. The bed/ pillows were to die for perfect, super comfy. We like this hotel as it is one block from Waikiki beach between Kuhio and Kalakaua streets (the two main roads) and is so central to everything. Once you get to the top floor of the hotel you will find the spacious amenities room. Living room sofas with TV, sm. kitchen, sink, fridge & 8 sets of tables with 4 chairs each. The spectacular roof top pool requires you to walk up another flight of stairs. There is no elevator to get to the rooftop pool. Our room on the 32nd floor had a 1 foot balcony only, (but had large sliding glass doors that opened up all the way providing a wonderful tropical breeze) so if a balcony with furniture is important to you verify that in your reservation. When you check out, if you have a late flight, the hotel will hold your bags. They will graciously give you a key allowing access to use the amenities room, shower room and pool (ask for pool towels if you need them). This is not a high end fancy hotel, but the exceptional customer service will give you that experience.

Carla A (Melbourne, Australia) 12/01/2018

Weve stayed here each time we visited Waikiki. Great location, walking distance to everything. Reception staff have always been friendly. Housekeeping this year needs improvement as they often knock at 8.30am to do our rooms. When we asked why this early, they complained they have too much rooms to do! The biggest bonus was the free shuttle to Ala Moana, and the friendly shuttle driver, Earl, who gave us tips on where to shop, times etc. The hotel didn’t have a concierge and reception staff did not know much about what’s going on the island for tourist tips. Earl was a treasure! Our 1st room had a big locked pantry which made it difficult to get around the room but reception quickly moved us elsewhere. It seems that some people own the condominiums and get them rented out but leave their things there. The hotel should do something about this. The biggest downside was the noise from the union rally from another hotel, which is no fault of Aqua Pacific Monarch. But these selfish people was making so much ruckus day and night that it ruined everyone’s relaxing holiday.

P1648ONbonnieb (Revelstoke, Canada) 11/28/2018

Close to the beach and the grocery store. They have arranged my transportation to the airport for us. The hotel staff is amazing. I would recommend this place to anyone. I have stayed there twice and will go backp

Blessedgreatly (sydney) 11/25/2018

Great location The windows don't seal - glass louvres - it is a very noisy area especially from 5.30am so we had very little sleep. The first room we were offered reeked of smoke. The rooms have a very old air conditioning unit that is too noisy to leave on at night and not very effective.

nyseth6 (Salem, Oregon) 12/14/2018

Everything about our stay was wonderful. The staff are friendly and helpful, and the room was very clean and comfortable. For a family of 6 this property was nearly perfect.The only thing missing was a poolside bar with food.

741hungd (Houston) 12/13/2018

This hotel was amazing. Great location with easy access to the beach. A little further away from all the noise of of central Waikiki, but is a quick 5min walk there. The beach across the street has a rock wall that blocks the waves sonyhe water there is nice and calm, especially great for little children. Close to many great resturants. Rooms are huge, clean with great amenities. Our 2bdrm/2bath unit was ocean front, with awesome views of Wakiki beach. Definately recommemd this place to all travelers.

JennFoxley 12/08/2018

Stayed here with husband and 2 kids. Perfect location across the street from the beach and within short waking distance of stores and restaurants. The hotel staff was incredibly friendly and helpful. The room was in perfect condition always clean. Air conditioning work great. Amazing view of the ocean.

ChristyM1170 12/07/2018

The property is in a fantastic location. We have always stayed the other end on the beach but once we experienced the Zoo end I think we will always stay in that area. The rock pools are directly across the road, ABC store next door, McDonalds at the front of the hotel and easy walking to Dennys, Zoo, and main street shops.The apartments are huge with full kitchens, lounge and dining areas as well as 2 bathrooms,3 tv's and a huge balcony. The pool is small but heated and has a toddler pool and cabanas. BBQ area and dining area is also fantastic. Lovely spa and complimentary water and towels.Staff are amazing!

Phil L 12/03/2018

The entire staff is amazing, specifically Eddy at Valet! The suites are amazing and the price is right. You can’t beat the location too! We really enjoyed every minute, didn’t want to leave. Thanks guys!

lvbem2016 (Fleet, United Kingdom) 12/17/2018

This is a very pleasant hotel, well placed for walking to restaurants and shopping. The staff were excellent and very easy to deal with. The room was clean and had all the facilities we required, including a fridge and microwave. We used the underground car park and it was completely hassle free.

Shelleyash (San Diego, California) 12/15/2018

Stayed one night here. It is close to shopping and beach. Room had nice view of city, small pool, extra $35 per night for parking. The bathroom sink had no counter space to put things on-it was just a sink and I didn’t see a blow dryer. There were a couple of fish bowls at the front desk that could be taken up to the room if you wanted to. Check in in hour easy no long lines. It is on a busy street but with the air conditioner on I didn’t notice the noise. Attractive open floor plan in lobby.

Cominginoutofthecold 12/14/2018

I love staying at the Luana Waikiki hotel... I have been visiting Hawaii for years, finally found my favorite hotel... Great Price, great location, clean, beautiful entrance with Hawaiian music playing, friendly and helpful staff.... I’ve stayed there 10 times and it’s about time I share the gem with others! You won’t be disappointed!

fiona m (Christchurch, New Zealand) 12/11/2018

My mum and sister and I stayed in an apartment for 11 days at this hotel complex We found it very central and a short walk to the great beach, and shops / restaurants / only a block to Hard Rock Cafe Our room had great views overlooking the park towards the ocean. Nice touch having managers happy hour each week with music, drinks and nibbles. ABC store handy as just over the road I would stay here again most definitely

ChrisGrace808 12/09/2018

Since the very first weekend me and my family "stay-cationed" here, its been nothing but amazing views and excellent staff, id like too thank Kim & Chastity for their Outstanding guest services. it feels like nothing but family and Aloha. Every time we walk through those doors my kids can't help but smile. Every friday that we checked in, we were pleasently greeted by the valet. The rooms are always clean & comfortable. They provide a wide range of New released movies that come in really handy when you want too kick back and enjoy some family time. During the day me and the kids go down too the first floor, my husband and I enjoy utilizing the fitness center with a great view of my kids swimming at the pool. we will definitely be back again!

kaminariLLC (Okayama, Japan) 12/15/2018

Plenty of shops and restaurants in the area that are walkable within a minute or two. Views from balcony rooms are really nice, especially at night. Although this hotel isn't right on the water like some other properties, it only takes ~7 minutes to walk there. The trade-off is that you have better access to local shops and places to eat, which is great if you want to explore the area rather than just the beach. If you're just looking for quickest/easiest beach access, consider a hotel closet to the ocean if a 7 minute walk is too far. Otherwise this location is great.

Teameh 11/10/2018

Location is good, backs onto Ala Moana Canal, 3 blocks from beach. We booked a studio kitchenette so we could make breakfast and snacks. Room was clean with generic but modern decor. Note...we booked through the hotel and not one of the condos offered by private owners. We had a minor issue with the balcony door and it was repaired within 10 minutes of us calling the desk. And when we mentioned the bathroom fan was rather noisy he took a look, removed the fan and returned within 20 minutes with a new motor that barely made a sound. That’s service!

Caleb728 (1248 A ihi ihi Place wahiawa) 11/08/2018

We checked in for my wifey birthday staycation.the receptionist was really good and friendly. I asked him if we can move upper floor. He glady give it to us and also make sure we stayed on the diamond head view. He is the one who recommend it. . We feel safe in this hotel condo because all entrance is closed for guest and owners. Only those with card keys can open the door and even the elevator.one of the best hotel condo in waikiki. Thumbs up ..

scottgA8147YD (Pahoa, Hawaii) 10/04/2018

I have stayed here many times throughout the years and I still enjoy it. The rooms were remodeled a while back and it’s probably time to do it again but it’s still very nice and for what you get the price is pretty good. Great pool and spa area to relax. Definitely will be back.

12karren (Auckland, New Zealand) 09/21/2018

We stayed here in june for 3 days at the begining of a 3 month trip overseas. Lovely spacious room comfortable large bed and great bathroom. Everything was clean and the only negative was we had to pay an extra $25 per nite for use of amenities eg pool. This was something we were not aware of and even though not using the pool still had to pay. We would stay there again and ate at the international market place around the corner which had a great selection of different meals

KingSalmon777 (Anchorage, Alaska) 12/18/2018

So if you’ve ever wanted to stay in a 3rd-world hotel without having to travel to Haiti or Nicaragua, this is the hotel for you. Cracks in the walls. Peeling paint. Rusty shower curtain poles. No pool. No ice machines. And don’t even get me started on the towels!!! When I checked in around 10pm after an exhausting day, I wanted a hot shower before bed. All that awaited me in the bathroom was the cloth floor mat. I just wanted to go to bed so I used that. The next day, I lodged my complaints and the front desk “person” apologized. But throughout the remainder of the week, this continued. One day, no washcloths. The next day, no hand towels. Most days, no washcloths, hand towels or floor mat. And they failed to clean the shower/bathtub the entire week until I finally raised hell.

h3nrycho (Vancouver, Canada) 12/13/2018

I stayed at Ewa for five nights by myself, and I got a twin-bed room for the entire stay (yes, I requested king bed before my visit but the staff insisted I did not). By the way, this hotel made my stay pretty comfortable even though the price is quite high compared to the quality of the room. This hotel offers a great location (close to the bus stations, Waikiki Beach, and Diamond Head Crater). The staff were pleasant and helpful; the housekeeping was excellent!

Glorysira (Ordino, Andorra) 12/05/2018

We reserved a room at the Hotel for the 18 th September 2018. The room seemed satisfactory, so we were shocked after an outing to see several cockroaches of different sizes when we returned. The girl on reception was sympathetic, but said the hotel was full so we couldn't be moved. She ordered that the room be cleaned which consisted of a man with a disinfectant spray who asked us to vacate the room for about 30 minutes. shortly after we returned-the insects re-appeared-The whole saga was then repeated. We demanded that the man leave the spray with us. Our last day in Hawaii was ruined. We feel that the entire fee of $118.99 should have been cancelled.We did not feel cared for as a guest should be. You did acknowledge how unsatisfactory things were by waiving the amenities fee of $15.77. I remain shocked very disappointed and dissatisfied.

Greigk 11/28/2018

I stayed in what they call a moderate room. No desk, no balcony, noisy elevator shaft on one side of the room, thin adjoining door on the other. Room was fairly clean but no soap or shampoo on arrival plus the bath mat was filthy. The bed sheets had been changed though. Comfortable bed. Only 2 cockroaches in 5 nights. Upstairs patio was filthy and unorganized. Front desk staff was very attentive and helpful. It's a 2 star hotel so I was not disappointed.

jcs012 (San Francisco, California) 11/26/2018

Stayed over Thanksgiving holiday. Here are my comments: 1. Great location. Walking distance to the quiet side of Waikiki beach (2-3 minutes) and the main strip of dining and shopping along Kalakaua Avenue (10-15 minutes walk). Bus stop is nearby along Kuhio & Paoakalani (2 minutes). Trolley stop for tours in front of Aston Waikiki (2 minutes). ABC Store is nearby (2 minutes). Great restaurants nearby as well. 2. Excellent service. Staff was pleasant and friendly and went the extra mile to accommodate a special request. They made sure to keep rooms clean and fresh. 3. Reasonable rates. They claim to be a 2-star category hotel and rightly so. You’ll get one of the cheapest prices here. But I recommend not to expect much. 4. Needs a huge renovation. Everything about the hotel is dated and needs to be replaced. While everything was in working order, it is obvious that Father Time has taken its toll. They are aware of this and I was told that they are just waiting for their turn to be renovated as other hotels in the chain are listed ahead. 5. This hotel will really enable you to save. Apart from the great rates, there are kitchenettes where guests can prepare their own food. I found this useful for breakfast. I microwaved oatmeal daily and saved money on buying breakfast (please note that the hotel does not provide breakfast). A microwave, twin stove burner and sink are available as well as a refrigerator. Overall, while the amenities are poor due to age, the service made up for it. I would consider staying here again for my future trips. Tip: Manage expectations.

Scenic57220509517 12/18/2018

Nice Hotel great position near shops and short walk to beach .Can be a bit noisy being close to night club. Check in was not good as we booked to single beds and they gave us a king bed with a pull out bed and as we are two female friends traveling together and booked our room from Australia month ago this was not good enough’ and it did take a long time to sort out .But overall a nice place to stay very clean and lovely staff.

ShawnMac2 (Vancouver, Canada) 12/16/2018

This Aqua Oasis has friendly staff and a good, urban location. However, the hotel feels dated and doesn’t offer the amenities and experience of many of its local competitors. First impressions weren’t great: entrance regularly smells a little like sewage and has an underwhelming presentation. We weren’t looking for anything too upscale but, for the cost, we were expecting more. The location is good with shops and restaurants in the neighbourhood, and around a 10 minute walk to the beach. Our room was simple but tidy and had a great balcony. The pool is quite small and was out of service for our whole stay so we didn’t spend too much time at the hotel as a result. We were still charged the full resort fees despite this. Overall, for the right price, this hotel is decent enough - but it doesn’t feel like an oasis.

ddhell69 (Hilo, Hawaii) 12/13/2018

Aqua Oasis is centrally located in Waikiki/Honolulu, an easy walk to the most popular places, like the Duke Bronze statue or Ala Moana shoppiung Center. The hotel is quiet and comfortable. The staff is helpful and graced me a late check-out.

Terry K (Phoenix, Arizona) 12/12/2018

The Aqua Oasis Hotel in Waikiki makes you feel like you're in Hawaii. It has an open-air lobby, a koi pond...and a place for you to rinse the sand from your feet before you go up to your room. The included breakfast is simple with coffee, juices, pastries, toast, bagels, and cereal. But it fuels you up nicely for your day's adventures. The staff at the hotel is very friendly, especially Olivia at the front desk, who always seemed to be there when I needed something...from checking in to grabbing a towel for the beach. The hotel is located just off Kalakaua Ave, the main street through Waikiki. So it's a short walk to dozens of shops and restaurants, including the Food Pantry, a nearby grocery store. It's also just a short walk from Waikiki Beach and beautiful sunsets. A little known fact is that Honolulu has one of the best public transportation systems in the world. Taking the bus from the airport to this hotel and from the hotel to the windward side of the island as well as the north shore was very easy. Bus stops are less than a block away fromt the hotel. I highly recommend the Aqua Oasis for your next trip to Honolulu.

Dynamitetravel (Orlando, Florida) 12/08/2018

We recently had the opportunity to stay at Aqua Oasis. First I'll start off by saying that Jessica and Mike were exceptional. Mike helped us with all of our bags and provided good recommendations for places to go and things to do. He is your go to guy, make sure you talk to him while you're there! Jessica was very efficient at getting us checked in and providing us with all of the information that we needed to know about the hotel. She always had a smile on her face which makes the stay more warm and fuzzy. The quality of the rooms was a bit below my normal taste. They are spacious, however they are a little outdated. However, the location of this property is A-1 and would be the main reason that I would stay here again. The hotel is in the heart of Honolulu and almost everything is walking distance. The things that are not walking distance can be accessed by using the hotel's free shuttle service. All in all I think if the hotel can do a facelift to the rooms and install diffusers throughout the property to give it a more pleasant smell that would do wonders. If you stay at the hotel opt for the Junior Suite or Suite rooms that have the kitchen the space is great.