noble7026 (Hudson Falls, New York) 05/10/2019

Wife and I flew in for our second trip to Honolulu and for the second time we stayed here. The place was even better then the first time. Spacious living room king size bed and full bathroom with an outstanding view on the 35th floor. Staff was wonderful an the price for parking was good. 5 minute walking distance to beach which we went to every single day the 8 days we stayed. ABC store close to hotel an the elevated seem to be fixed from the first time we stayed. Having a full kitchen was great as well. I would recommend this place to anyone and everyone.

DonnaMTee 05/07/2019

This hotel is in a good location. We had a great view out the window on the 20th floor of Diamond Head / and a glimpse of the beautiful beach. Only a short walk to the beach and main road (about 2 mins if that). Pink line bus route stop is just down the road (outside Ashton Beach Hotel), tour buses if no pick up from here are across the road at the Marriot (which has lights to cross). All in all a central location. There are lots of places to eat out at on the main road, we walked to the Cheesecake Factory & International Market Place. It’s a lovely, easy walk in the evenings. We walked around here all hours of the day and night. Yes, there are homeless about, but we felt safe among them. There is a lot of homeless, which surprised me at how many, but in saying that we did not come across many begging homeless. This hotel is in a safe location. The staff are all very helpful and friendly - from reception to housekeeping and the lovely young security guy. There is a minimart which is useful for those urgent purchases. Otherwise, ABC stores are everywhere or ig going to Ala Moana, Target has a great selection at good prices. We hired a car for a couple of days, and the parking charge of $25 per night is very reasonable. Has a small kitchen, and a decent sized fridge. We ate out each night, but this would be handily if you wanted to eat in. OK, so if you are looking for something modern and flash this place is not for you. It is tired and dated. The carpet is a bit yuk. However, it is roomy and was adequate for 2 adults and 3 teenagers. We just wanted a place to put our head down at night. It is clean and tidy. We had a 2-bedroom suite. One small room had the queen bed in it, the second room had 2 single beds, safe and TV (TV in here useless as no decent channels). The extra bed is the sofa bed. Pool is average, it is cold, shallow and smallish - but then again who needs a pool when a beautiful beach is metres away. TIPS: *There is an additional $25 a night charge, on the existing room rate. *Washing machine and drier is available at $1.50 each. *TV is terrible, nothing of interest at all. But they do provide free use of the DVD rental, so make use of it if you want to watch anything, this can only be used in the living area TV. *Use your feet and walk, walking is easy and pleasant. *Pink line bus leaves outside the Ashton Beach Hotel and is $2pp each way. We used to go to Ala Moana shopping centre & also Hard Rock café for dinner. This is double decker bus (not the trolley buses).

thekennedysnz (New Zealand) 04/22/2019

We booked a two bedroom apartment, and although quite dated it served our needs well. It had a well appointed kitchen (Except no dish cloth or brush to do the dishes) and there was plenty of room for two adults and two teenagers. It had a nice view out to Diamond Head and a decent sized balcony. The staff were all really friendly and welcoming. Although we arrived in the morning and couldn’t check in until 3pm we were given access to the pool,area and a quiet room where we could sit and wait. Don’t stay here if you want modern and trendy, but it’s fine if you want functionality and friendly staff. We ended changing Hotels because for us the Waikiki experience is about being on the beach, but this decision was not a reflection of anything wrong with the hotel itself. This was just a bit too far away from the centre of the action for us, after dark we were just a little nervous about the odd homeless person that was hanging around on the streets between the beach and the hotel. They were probably harmless but we are not used to this so were just a bit wary. If you want to eat out at night you will have to walk a few blocks and there was nothing really close by. Having a shop to purchase snacks, chip pies and breakfast and drinks etc was a bonus. There is an ABC store 5 minutes walk away. We didn’t end up using the pool as this area seemed quite windy, we may have just been unlucky with the weather conditions but it was sheltered on the beach but quite windy at the hotel.

JFLeB325 (Moncton, Canada) 04/17/2019

We stayed here a couple days ago. This hotel is very well located to the beach. We were on the 22nd floor which gave a very good view! The only thing is this location is a little older, but very well maintained. I would recommend this hotel to anyone as staff was friendly to deal with and the rooms were clean.

Nathanie (Pleasanton, California) 04/13/2019

pros: 1) walking distance to waikiki busiest street (3 blocks) 2) daily parking rate is reasonable ($25) 3) balcony with good city view cons: 1) the resort fee: the resort fee was not noted when I booked with agonda, so the $120 turns out to become close to $150 a night 2) the room is a bit dated. the bedroom looked ok, but the sofa bed and the carpet does look quite outdated. 3) we booked a one bedroom for "5" people, but actually there were only 1 queen bed and 1 sofa bed (for 3 persons). it's not realistic to sleep 3 people in a sofa bed.

travellerabroad0 (Dubai, United Arab Emirates) 05/18/2019

We visited for our honeymoon and were greeted by a beautiful rose petal set up and heart shape on our bed alongside a bottle of champagne - we found out at check out that a staff member came in on her day off to do this, thank you! Awesome location, great vibe - really relaxed and chilled with the wonderful pool. We liked that it wasn’t your typical resort crowded full of people The restaurant here is also incredible, we were so fortunate to have this in our hotel. Highly recommend!

Flyer29281855491 05/17/2019

We love staying there and pre-book before we leave every time we are there at least four times a year! The staff is amazing I love the way everything smells the room designs are perfect and we love dining in the restaurant before and after a long day at work.

TheodoraNewYorkCity (NewYorkCity) 05/16/2019

Excellent rooms with perfect size and outstanding cleanliness. Professional staff that raises the Waikiki service bar every day. Awesome swimming pool and restaurant. Smells great. Very close to the beach and shops, however, it is peaceful, friendly and filled with true Aloha!

Cheryl H (Kenosha, Wisconsin) 05/11/2019

My husband and I spent 3 nights at the Surfjack Hotel and really appreciated the small, boutique hotel environment over the large hotel options. The rooms are small but you have everything you need and its walking distance to the beach, shopping and a multitude of dining options.

KimberlyS2783 05/11/2019

I was so excited to stay here from the cute pictures online, but from check in, it was a bust. My husband took our son to grab some food, so I was left alone with out bags, and the staff didn't offer to bring bags up to our room, I had to ask for help. There was no staff to take orders, or clean anything up around the pool, so my salad bowl sat there for over 2 hours on the chair and no one ever came to clean the area up. The rooms are decorated in a cute manner, but it's very obvious that they polished an old run-down hotel, and wear and tear was really showing. There is no view of the ocean, and our room (which I paid for a 1 bedroom suite) was on an L shape, so looked directly into another room and we could 100% see each other, making it a drapes closed room for any bit of privacy at all. For the $425 per night price we paid, it was absolutely not worth the cost. It's fun and trendy if that's your bag, but even breakfast had poor service and they charged $2 extra to get regular syrup for the pancakes for my son, because he didn't want the butter/banana syrup. They also charged $3 for milk for his bowl of cereal on top of the $5 we paid for the actual bowl of cereal. Tacky.

holidaybound1212 (Nanaimo BC) 04/11/2019

How is it that we feel so at home at Aqua Bamboo? I think the start of a welcome from staff like Kawana, and Aja, sets the pace for a wonderful stay. We had a peek-a-boo view of the ocean, overlooked the pool / hot tub area - and then enjoyed those hotel amenities (whenever we weren't taking the short walk to Waikiki beach). We'd heard that there were renovations happening, but aside from some work being done to pillars out near the pool ... no sign of workers and equipment, no noise at odd hours ... just a perfect, wonderful, memorable stay!

mforkner (Pataskala, Ohio) 04/10/2019

We stayed twice on recent visit pre and post cruise on Pride of America (see separate review). Total stay was for five nights and cost was well under $800. $154 a night (including all fees and taxes) in heart of Waikiki, a short walk to the beach, right on The Bus (see separate review) line . Very friendly, helpful staff - good sized, clean room (showing some age, but remember where you are). Not sure a better deal can be found. I relied on Oahu Revealed and TripAdvisor reviews and we were well pleased with our choice. If you want to take advantage of the free DVD's, brush up on your PlayStation skills (I have none and was frustrated). If you want a luxurious resort. look elsewhere. If you want a friendly, convenient, excellent value this is a great choice. The pool area looked inviting, even though I did not use it. Free coffee and papers in lobby, great cost. Not perfect, but a great value.

Richard L (Auckland) 03/11/2019

We returned to the peaceful and serene Aqua Bamboo Waikiki February/March 2019 for a 7 night stay. Having stayed at some of the Waikiki Beach front Hotels in previous years (e.g. Royal Hawaiian Hotel, Outrigger Waikiki, etc), and valuing safety and security 24 x 7, we feel that Aqua Bamboo Waikiki is probably the safest Hotel in Waikiki. There is card only access into the Hotel after say 10.00 pm at night and before say 7.00 am in the morning with a late evening and early morning security guard outside the front doors of the Hotel. We always pay for the previous night's accomodation so that we can check in as soon as our flight lands (early in the morning) and not have to wait until the 2.00 pm normal check-in time. Additionally, if you want more time in your room if you have a night flight from Honolulu, you would be wise to pay for that night because check-out time is 12.00 pm midday. This latter option gives you more hours to rest, bath, pack, have a drink, go out, etc before you leave the room. The comments which we have made in previous reviews remain and, as far as we are concerned, the only Hotel to stay at when you are in Waikiki from a security, safety, serenity, close proximity to Waikiki beach, very helpful and respectful staff, etc is the Aqua Bamboo Waikiki. Happy holidays and we hope that this review is helpful. Mahalo from Janet and Richard

sar_bar_de_mar (Vancouver, Canada) 02/28/2019

I would highly recommend Aqua Bamboo Waikiki - the staff were friendly, our room was nice and had everything we needed. It was centrally locates and I liked the decor. They have a free Americano making machine in the lobby and ice cold water. The pool and hot tub were nice. What more could you ask for? My only advice would be to be a tiny bit more diligent in regards to cleaning hair out of the bathroom.

natcook (Ocean Grove, Australia) 02/25/2019

Back for our 5th visit to the Aqua Bamboo, great to see all the lovely friendly staff still there and Kimari for organising our booking. Our room was spacious and clean housekeeping do a great job. Love the pool area and the bamboozle cocktail night. Utilised the free shuttle to the shopping centre a few times and I love how it is so close to the beach and great places to eat. Looking forward to seeing the renovations on our next trip. Mahalo for making our trip wonderful.

Chale14197 (Menifee) 05/07/2019

We stayed here through VRBO and the Ali'i beach rentals. The property is a bit dated, but pretty nice overall. The staff, however, is what I'd call apathetic and unfriendly. They are often also unavailable. They have a hotel where they have regular guests, Airbnb, and VRBO all staying under one roof. They freely admit they treat their guests differently than the VRBO or Airbnb. Understand you only need staff for onsite issues like parking and use of facilities. Seems easy right? These guys sold our parking space while we were still parked in it! They couldn't tell my wife where the swap meet is? You live here, right? They refused us pool towels causing a trip all the way back to the 16th floor? Like we wouldn't bring them back. Worse than all of that, they are flat out rude. Their apathy is obvious and they are unapologetic about it saying we are here staying with their competitors? Just wow. If they had treated us equal they may have gotten good reviews. Heck, I may have considered them as an option next time I come here, but after this experience I never would. Ali'I beach rentals are thoughtful and listen to their guests. I'd use them again just never to stay here!

LTibbs3 (Auburn, Washington) 05/06/2019

We stayed at the Aqua Aloha Surf Waikiki on our recent vacation in Honolulu. It wasn’t a pleasant experience. During our first night our air conditioner put out a horrible moldy smell all night. We complained and were moved to another room. All the rooms are very cramped and old looking. The breakfast buffet provided isn’t very good. The person running the buffet each morning is grouchy with guests and rude. My wife complained to the hotel of the way she was treated by this person. She was told that it was t run “officially” by the hotel, but was contracted. No excuse! I wouldn’t recommend this hotel.

159charlottem (Reading, United Kingdom) 05/05/2019

The hotel was clean with free breakfast buffet every day. Good laundry facilities and we loved the hire towel system. Spa on site but pricey, mind you, so is everywhere in Waikiki. This hotel was in a fantastic location- which did mean we could hear a lot of traffic from our room. There was a car park in the basement (very tight considering everyone has enormous trucks here) which is expensive at $30 a day. Remember they chuck a resort fee at you too- $25 a day to include everything you could ever want... NOT (free water in lobby, a newspaper, tea and coffee in room- ours didn’t have any) The staff weren’t quite up to scratch. Seeing as I work in hospitality, I do always expect a nice welcome- ours was far from it. I detest when they take your credit card as a ‘bond’ and automatically charge it when you check out, despite making it clear that I actually wanted to use another card. This caused big and unnecessary issues for us!! They also don’t explain anything about resort fees or parking when you arrive. I did hear a colleague say to the woman who checked us in ‘Don’t be so down about it, you can always try again’ so she was clearly having a bad day- which turned into a bad week for the whole time we were there. I did feel bad for her, however ...her bad attitude shouldn’t have been put onto me & her customer service.

lindap51270 (Canyon Lake, California) 04/23/2019

My 18 year old son and I stayed here for five nights. The hotel staff were so courteous and helpful. Our room had two twin beds that were really comfortable. This hotel is not fancy so if your looking for luxury don’t stay here. But if you’re looking for great value in an excellent location that has absolutely EVERYTHING you need to be comfortable then I highly recommend this place. The room had absolutely everything we could need. The cleaning staff kept it clean and stocked with plenty of towels and toiletries. We had a refrigerator an iron with full sized ironing board a microwave a coffee maker and a big flat screen tv and a safe. Even though we were in Hawaii and come on let’s face it with so much to see and do we weren’t in the room that much but when we were we had everything we needed. We did have the free breakfast option as well. Again not fancy but you could get full on the delicious fluffy pancakes scrambled eggs and toast every day. They also had cakes coffee water and juice daily. There was also an assortment of Chinese options which my son really liked. The location was great too. So close to shopping Main Street to the beach and the bus stop. You do not need more than this for the price we paid it was a fantastic value! Thank you Aqua Aloha Surf! We will be back!!!!!

Lisaag58 (Redcliffe, Australia) 04/13/2019

I stayed here for a shopping holiday with my daughter and we loved the convenience of being centrally located close to the main tourist areas the beach, restaurants and shopping. The hotel is very Hawaii with suf decor. The staff were very friendly and helpful and as two ladies travelling we always felt safe. The amenities at this hotel are not what I call resort like, as the pool area is small and restaurant is limited but it is a very comfortable, clean and practical hotel. I usually go at least four or five star but would happily return as my holiday base for Waikiki.

sabrinateays (Portland, Oregon) 05/08/2019

This place is past “out dated” or fallen on hard times. Honolulu is filled with hotel rooms, and this hotel should not be considered. The hotel is located on an incredibly loud street and the property is dirty, and uncomfortable. Staff persistently knocked on my door today to examine the bath tub, which I did not request and refused to provide a badge or ID. Lobby is not secure and elevators to rooms are fully accessible from a parking garage by-passing he front desk. Mold, stained carpet, torn mattress, worn pillows sheets, stained furniture and curtains are just the short list of issues.

Chris W 05/07/2019

It was a nice place very convenient lots of shuttles to take you to the beach! Very expensive to eat at surrounded restaurants, the hotel had a great breakfast deal. Loved that. Apparently they have an issue with ants. But they sprayed right away!

Orchid Z (Vancouver, Canada) 05/05/2019

We stayed here two nights before our cruise and found the hotel to be very convenient to restaurants, transportation and the beach. Our room was clean and comfortable. On Wednesday evenings, 5:00, there is an "appie" party in the lobby for an hour with drinks and music which was lovely.

adeandwend (Leeds, United Kingdom) 05/03/2019

Stayed here for 3 nights after travelling round the islands and before flying back to the UK. This hotel is fine for one night in transit but if you want anything more then look elsewhere. The noise from the road is incredible, the air conditioning was so noisy we had to switch it off and the extractor fan so noisy that we rarely switched on the bathroom light!! Pool area is OK but it is also roadside so is from relaxing. Otherwise, room was clean if a little dated and in need of renovation.

Denis M (Edmonton, Canada) 04/30/2019

Spent 11 days in Waikiki at the aqua Palms. We believe we had good value at the aqua Palms when it comes to Waikiki accommodations. The free shuttle is unreliable and the drivers seem to go off Route regularly. When I asked one of the drivers why we waited over an hour for the shuttle he said what do you want for free. It's not free because you pay Resort fee which covers the cost of that shuttle.

MichaelL12332 (Honolulu, Hawaii) 05/10/2019

Staying in Ilikai unit #1143. The view is absolutely top notch. The owner is easily accessible by phone and email to set up the booking reservation. The Hilton Hawaiian Village is adjacent to Ilikai, offering extensive shopping and restaurants. The balcony views include ocean views, Waikiki beach, Hilton lagoon, Ala Wai harbor (setting for Gilligan’s Island TV series and Elvis movie Girls, Girls, Girls), Friday evening fireworks, downtown Honolulu, etc. The sea breeze coming into the unit is refreshing ... except for the occasional cigarette smoke that wafts in from nearby units. We simply shut the balcony doors until the smokers stop; a frustrating experience. We would stay here in the future.

JazyRN (Chicago, Illinois) 05/08/2019

Hubby and I stayed an extra night after we took a cruise from Vancouver to Ohau. We weren't able to check in before our luau so it was 10:00 before we got back to the hotel so we couldn't see anything until the next morning, we had an ocean view room which was wonderful. I thought the room was fine and the full kitchen was great, the vanity in the bathroom showed some wear, a tough up paint job would have done the trick. The king bed was comfortable and the room spacious, we couldn't get the play station to work as there are DVD's that you could watch. Not sure I would stay here again.

seangram (Moose Jaw, Canada) 05/07/2019

Our family stayed at the Ilikai for 10 nights and it was fantastic. We arrived at night pretty late so we couldn’t see anything out the windows. I got up to make coffee pretty early and was greeted with the most spectacular view of the ocean you’ve ever seen! We ate all our meals outside on the lanai and it was just a short walk to the beach. The staff were all great and were quick at delivering any towels etc that we needed at any time. Our cable didn’t work we discovered about halfway through our stay, but they sent a nice man up right away to fix the problem. The only negatives that I would say is that the carpet was pretty old and missing in spots. It would be great to see this replaced. One of the sliding balcony doors to the back bedroom was also not locking. We meant to mention it when we checked out but forgot. It was on the 22nd floor so we weren’t overly worried about it, but it would have made us feel better if it had locked with having kids in there. We just set the ironing board in the sliding part so it couldn’t be opened! These were the only things we can think of that we would change, as our stay was fantastic. We would definitely stay here again if we’re ever lucky enough to visit this beautiful island again!

844shaunp (Aberbargoed, United Kingdom) 05/04/2019

I found this hotel a bit dated at first. But the location was great. We was on the 24th floor over looking the harbour. Walking distance to the beach. Shops and restaurants on the ground floor. They charge you $25 a night for resort fees. Things like, ice, newspaper, PlayStation games rentals and movie rentals. I didn’t agree to this but it as to be paid. So just remember that. And also they require around $200 for damage security. Which is a nightmare because when you check out it takes about 10 days to be put back into your account.

JonInIndy (Indpls., IN) 05/04/2019

We booked the Ilikai through WaikikiBeachRentals.com in July 2018 for our trip in April 2019. All transactions took place online and after booking, a reservation summary was emailed to us with all of the information needed for our stay, including a link to make our room payments. We were able to split the payment and have the couple that we traveled with make their share of the payment through the link. I had one communication through the comment section on their website promptly responded to before we booked. Thought it was interesting that we also received, at the time of the booking, a key code for the room and the time it would be active. When we arrived at the hotel, there was no check-in process or need to go to the registration desk as we simply went to our room and used the key code. There are several elevators servicing the hotel with very short wait times. We had a 2 bedroom unit, 510, which would have slept 6 due to a sleeper couch. Our unit had a small kitchen (room for 2 to move around) that was well stocked with cooking utensils and dishes/glasses. There was a refrigerator, microwave, dishwasher, stove, small sink/garbage disposal, and coffee maker. A bar that had one stool separated the kitchen from the living space. On one end of the room was a dining table with 6 chairs. In the middle was a leather couch, coffee table, small end table, tv cabinet, and a wall mounted flat screen tv. In the other end of the room was another small round table with 4 chairs. The 2 bedrooms were on opposite ends of the room. The master room was a little larger than the other bedroom with a dresser, nightstand, tv, king-size bed, closet space, bathroom, and the small balcony access. The other bedroom had 2 nightstands/lamps, closet space, queen-size bed, tv, access to the unit bathroom, and access to the main balcony (which had a better outside view.) There wasn't much room between the bed and wall mounted tv in this room, so we placed the 1 barstool under the tv so we wouldn't bump into it. The large balcony had a small table/4 chairs that faces the marina/ocean. The smaller balcony faces another hotel/town and had a smaller table with 2 chairs. Both bathrooms had plenty of towels and only soap was provided. The large windows in this unit give you a nice view. You are asked to turn the AC off when you are not in the room, but it works well and cools the room off pretty fast. Cinnamon's is the restaurant/bar on the lower floor and we enjoyed several meals, including the buffet, there. There is an ice cream shop, gift store, and a few other specialty shops/services located on the floor also. Although we didn't have to deal with the reception desk and concierge, I had questions for both, and they were very helpful. The swimming pool was clean. Towels are provided at the pool and there are several lounge chairs, but they do fill up fast during the day. We were still able to get chairs when we went. The Ilikai is in a nice location and a 15 minute or less walk can get you to several places to shop or eat. The lagoon and beach are only a few minutes walk away with Diamond Head Crater viewable from the beach. In our unit was a beach chair and mat which we made use of. Tour buses and trolleys stop in front of the hotel. There are also some businesses in the marina that provide excursions. I would suggest and recommend Waikiki Trolley (hop on/hop off) as a cheap way to get around if you don't already have plans. They have several different lines that take you different places for sightseeing. Would definitely stay at the Ilikai again, probably trying a different unit though.

RJandjt 05/12/2019

We stayed three weeks and it was a real home away from home. The staff were very friendly and helpful. the whole experience made us feel very comfortable. Combined with great food and excellent service at the restaurant made for a perfect holiday.

Highadventurer (Singapore, Singapore) 05/09/2019

No complaints about staff and reception, helpful indeed. However the hotel rooms are in need retrofitting starting with carpets. Carpets are not suitable for asian pacific weather. Having tiles or faux timber is easier to maintain. If you are catering for tourists from temperate countries n need to have carpet then at least refurbish. next you have obsolete box aircon with thermostat which keep switching on and off when a certain temp is achieved. Well the periodic auto re start is a nuisance Next you have a basin in the room on the dresser table, and a basin in the washroom .. care to explain why? Above said , many positives such as the convenience store, free dvd rentals (no body has time to watch), lots of eateries nearby, short walk to Moana Loa(also in need of retrofitting as with airport!) If the major retrofittings were done, obviously we have to pay a much higher room rate

BarbarasSilva (Leesburg, Virginia) 05/08/2019

The local is very clean and I felt safe in the neighborhood, close to an Walmart and McDonalds. My room had a microwave and refrigerator, what was really helpful for a long trip (7 nights) but I'm not sure if this is available in all the rooms. Pool has a good size and it was pretty clean, just like the bathroons, the pool area in general was really enjoyable. I was just disappointed about not having breakfast included.

Debz S (Honolulu, Hawaii) 05/07/2019

They had a good buffet. Not too many around now. The atmosphere was nice, and the staff treated us well. I like that they had a big variety of food, and everything I ate tasted good! I will definitely come again!

Wayne M (Pago Pago, American Samoa) 05/06/2019

My wife and I arrived @ the lobby around 0730, an inconvenient time far from check-in @ 3:00pm.. Luckily Bill was kind enough to give us a temporary room till our 11th floor room was available....beats sitting around the lobby & it gave us a "home base" to stash necessities/toiletries from nearby Walmart till check-in. Debbie arrived by the time we arrived back and assisted in getting our room early.....much appreciated! We always find it convenient to have breakfast @ the Pagoda & you can either enjoy the ample buffet or order from their menu. Keith/John/Austin were always helpful and cheerfully accommodating which made our stay more enjoyable. Alice and Carlos were helpful as always with any problems/questions we had or assisting with getting a cab. We enjoyed the weekend seafood buffets & the ample offerings are quite tasty & a good deal....my mouth salivates as I write this! We shopped nearby Ala Moana, Walmart and Don Quijote & all are within walking distance from the hotel. There are numerous eateries close by but we ate mostly @ Pagoda.....more convenient as well. Our room was clean, beds comfy, aircon worked fine and we always enjoyed quality sleep throughout our one week stay. I love the ambiance here but it wouldn't be without the great people working there and why we've considered it "home" year after year! Looking forward to another stay in a few months!

Stay45634319605 (Vancouver, Canada) 05/18/2019

Most likely to comeback. Location wise 4-5 min walk to Waikiki beach. Housekeeping was efficient and very friendly. Had problem checking in, I reserved 3 beds room for us but when we arrived they had a prob of looking for one. So we had to wait 10-15 minutes. Shuttle service a plus too. Very nice drivers always on time. Shower room quite tight not good for people with Claustrophobia.

Explore41994385189 (Newcastle, Australia) 05/17/2019

We requested a kitchenette room hoping we’d have some basic facilities to reheat some meals, but we found that what was provided didn’t suit what we had hoped to do. The lighting was poor in our room as well. Bed was clean and comfortable though. The concierge desk is brilliant, hands down had the best luau recommendation. Great local advice offered.

Julie L (Kailua-Kona, Hawaii) 05/15/2019

A value hotel in a great location. You'll get friendly service, decent rooms with kitchenette, and a location near everything. No need a car, walk, take a shuttle, there's shopping, restaurants, beaches, the zoo, and night life all around..

Go25780781232 (Tacoma, Washington) 05/15/2019

ladies at the front desk where great. perfect location, public transportation right outside the front door. walking distance to shopping. pool area small, rooms could use alittle up grade. i would stay here again

Kevin S 05/11/2019

Room and location ok but they add extra USD 25 charge to each room calling it a compulsory amenities fee. This was not mentioned on the websites.This is important if one of you main selection criteria is price

MichaelL12332 (Honolulu, Hawaii) 05/10/2019

Staying in Ilikai unit #1143. The view is absolutely top notch. The owner is easily accessible by phone and email to set up the booking reservation. The Hilton Hawaiian Village is adjacent to Ilikai, offering extensive shopping and restaurants. The balcony views include ocean views, Waikiki beach, Hilton lagoon, Ala Wai harbor (setting for Gilligan’s Island TV series and Elvis movie Girls, Girls, Girls), Friday evening fireworks, downtown Honolulu, etc. The sea breeze coming into the unit is refreshing ... except for the occasional cigarette smoke that wafts in from nearby units. We simply shut the balcony doors until the smokers stop; a frustrating experience. We would stay here in the future.

JazyRN (Chicago, Illinois) 05/08/2019

Hubby and I stayed an extra night after we took a cruise from Vancouver to Ohau. We weren't able to check in before our luau so it was 10:00 before we got back to the hotel so we couldn't see anything until the next morning, we had an ocean view room which was wonderful. I thought the room was fine and the full kitchen was great, the vanity in the bathroom showed some wear, a tough up paint job would have done the trick. The king bed was comfortable and the room spacious, we couldn't get the play station to work as there are DVD's that you could watch. Not sure I would stay here again.

seangram (Moose Jaw, Canada) 05/07/2019

Our family stayed at the Ilikai for 10 nights and it was fantastic. We arrived at night pretty late so we couldn’t see anything out the windows. I got up to make coffee pretty early and was greeted with the most spectacular view of the ocean you’ve ever seen! We ate all our meals outside on the lanai and it was just a short walk to the beach. The staff were all great and were quick at delivering any towels etc that we needed at any time. Our cable didn’t work we discovered about halfway through our stay, but they sent a nice man up right away to fix the problem. The only negatives that I would say is that the carpet was pretty old and missing in spots. It would be great to see this replaced. One of the sliding balcony doors to the back bedroom was also not locking. We meant to mention it when we checked out but forgot. It was on the 22nd floor so we weren’t overly worried about it, but it would have made us feel better if it had locked with having kids in there. We just set the ironing board in the sliding part so it couldn’t be opened! These were the only things we can think of that we would change, as our stay was fantastic. We would definitely stay here again if we’re ever lucky enough to visit this beautiful island again!

844shaunp (Aberbargoed, United Kingdom) 05/04/2019

I found this hotel a bit dated at first. But the location was great. We was on the 24th floor over looking the harbour. Walking distance to the beach. Shops and restaurants on the ground floor. They charge you $25 a night for resort fees. Things like, ice, newspaper, PlayStation games rentals and movie rentals. I didn’t agree to this but it as to be paid. So just remember that. And also they require around $200 for damage security. Which is a nightmare because when you check out it takes about 10 days to be put back into your account.

JonInIndy (Indpls., IN) 05/04/2019

We booked the Ilikai through WaikikiBeachRentals.com in July 2018 for our trip in April 2019. All transactions took place online and after booking, a reservation summary was emailed to us with all of the information needed for our stay, including a link to make our room payments. We were able to split the payment and have the couple that we traveled with make their share of the payment through the link. I had one communication through the comment section on their website promptly responded to before we booked. Thought it was interesting that we also received, at the time of the booking, a key code for the room and the time it would be active. When we arrived at the hotel, there was no check-in process or need to go to the registration desk as we simply went to our room and used the key code. There are several elevators servicing the hotel with very short wait times. We had a 2 bedroom unit, 510, which would have slept 6 due to a sleeper couch. Our unit had a small kitchen (room for 2 to move around) that was well stocked with cooking utensils and dishes/glasses. There was a refrigerator, microwave, dishwasher, stove, small sink/garbage disposal, and coffee maker. A bar that had one stool separated the kitchen from the living space. On one end of the room was a dining table with 6 chairs. In the middle was a leather couch, coffee table, small end table, tv cabinet, and a wall mounted flat screen tv. In the other end of the room was another small round table with 4 chairs. The 2 bedrooms were on opposite ends of the room. The master room was a little larger than the other bedroom with a dresser, nightstand, tv, king-size bed, closet space, bathroom, and the small balcony access. The other bedroom had 2 nightstands/lamps, closet space, queen-size bed, tv, access to the unit bathroom, and access to the main balcony (which had a better outside view.) There wasn't much room between the bed and wall mounted tv in this room, so we placed the 1 barstool under the tv so we wouldn't bump into it. The large balcony had a small table/4 chairs that faces the marina/ocean. The smaller balcony faces another hotel/town and had a smaller table with 2 chairs. Both bathrooms had plenty of towels and only soap was provided. The large windows in this unit give you a nice view. You are asked to turn the AC off when you are not in the room, but it works well and cools the room off pretty fast. Cinnamon's is the restaurant/bar on the lower floor and we enjoyed several meals, including the buffet, there. There is an ice cream shop, gift store, and a few other specialty shops/services located on the floor also. Although we didn't have to deal with the reception desk and concierge, I had questions for both, and they were very helpful. The swimming pool was clean. Towels are provided at the pool and there are several lounge chairs, but they do fill up fast during the day. We were still able to get chairs when we went. The Ilikai is in a nice location and a 15 minute or less walk can get you to several places to shop or eat. The lagoon and beach are only a few minutes walk away with Diamond Head Crater viewable from the beach. In our unit was a beach chair and mat which we made use of. Tour buses and trolleys stop in front of the hotel. There are also some businesses in the marina that provide excursions. I would suggest and recommend Waikiki Trolley (hop on/hop off) as a cheap way to get around if you don't already have plans. They have several different lines that take you different places for sightseeing. Would definitely stay at the Ilikai again, probably trying a different unit though.

TripGirlAuckland (Auckland, New Zealand) 05/14/2019

This is our second time staying at this hotel, we previously stayed two years ago. The views from this hotel (pay extra for ocean front it's worth it) are sensational. The location is central Waikiki close to everything. The staff this time were a 10/10. We love staying here and will be staying here next time we visit Waikiki.

jayjose727 (Morristown, New Jersey) 05/10/2019

old hotel but well maintained. hot water anytime you need it. A/C is great. bed is comfortable. location is awesome....beach is right on the front with few feet walk. there is a restaurant on the hotel premises. mcdonald's on the corner and a convinient store a few steps away. the hotel location is near everything.

ozlinda22 (Brisbane, Australia) 05/08/2019

We stayed two nights at the Waikiki Circle. The room and bathrooms are small but the beds were really comfortable and it was very clean. You cant beat the location being right across the road from Waikiki beach.

vancitykei 05/04/2019

Located along the strip, across is the beach. Very accessible to the beach. The only thing is when we checked in, we weren't informed of the amenities we can borrow from the hotel such as beach chair, boards, etc. for free. Hotel has no microwave, coffee machine is old and takes forever to brew. Our hotel room isn't facing the beach side. Our balcony view is the parking lot from the next building and the big exhaust is also outside our balcony so its wind is making this loud noise off our balcony door. Try to get a room higher than 4th floor. Overall, this is a clean hotel at its price considering its location.

szh428 (Charlotte, North Carolina) 05/03/2019

Great customer service – the rooms are very clean – across the street from Waikiki Beach, had towels, and floats you could use on the beach - This is an older hotel and my not have all the bells & whistles – but Wow what a view

Lorrie55 (Home) 05/06/2019

We stayed here a few nights after a cruise. I too have mixed thoughts about this hotel. The service was fantastic, the location was alright for downtown. You can catch a bus to almost anywhere in Honolulu within a block, and the bus service is very good in town. The room we had was large with a separate bedroom and kitchen. The view was okay from the sitting area and better from the bedroom. The room just really needed a coat of paint. It was clean, the bedding was spotless, but just a little dingy with an unrepaired leak spot on the ceiling. Oh! It did have great HVAC, a good thing in Honolulu. I’d consider staying here again.

trvlin_man (San Fran) 04/27/2019

This is a condo hotel downtown with all that this means. An older high rise with some rooms with very nice views (I was on 29th floor, could see entire port, ocean, mountains). Couch and bed were comfy. Rooms were a nice size, bathroom smallish but jacuzzi tub. So normally this would rate a good to excellent rating. But the serious downside is the neighborhood. After dark every doorway is filled by homeless along with junkies and hookers. You do NOT feel safe and garage is creepy. If you double-lock the door, have some take-out and watch tv you’ll be fine, but you won’t feel comfortable going out at night, and anyone walking after 8 or 8:30 is braver than I am. I can’t blame the hotel for the sketchy neighborhood, but I don’t understand why reviews don’t mention this with more seriousness. I would not send a woman here alone, or a family with young children. And wandering around after dark is not a great idea ...

GirlOutWest (Scottsdale, Arizona) 04/05/2019

I got the best room here in advance, partly because I saw how the rooms vary. This suite was clean. That's the only good thing about the whole thing. Be prepared to pay for parking just to check in. The lobby area is nice. The parking garage is creepy. The elevators opened onto a hallway better suited to a 1980 horror film, narrow, totally unappealing, big padlocks on the doors, a lawyers office. And it smelled. It hit you in the face as soon as you stepped into the hall. Super creepy. The view was terrible, barely ocean. Cheap furnishings, uncomfortable furniture. The good reviews for this place sound like they were on an entirely different property. I would never stay here again. It is managed by Aston and while the staff are nice enough, they're just a managing agent and really don't care.

Damianz666 (Princeton Junction, NJ) 03/28/2019

Executive Center is the only downtown Honolulu location. It is a condominium hotel. If you have baggage can be a challenge as the main lobby is accessable by an escalator or you have to find the single elevator that is not obviously marked and use an intercom for access. The staff is accommodating, friendly and helpful. the location is great if your business is downtown, you are needing a nights accommodation before or after taking a cruise. The rooms are dated and in need of a refresher. Wall paper peeling, carpets frayed, cabinets dated. the linens were good and the soaps and amenitities. The unit had a small frigdge and an old dated electric cook top. TVs are new with cable and internet provided as part of the package. Parking is available for an additonal charge and like many downtown places spaces are tight but at least they are available when you have a car. Being downtown you get all the noise of the city even on the 25th floor. It was great for our use since we had to work at the court house within easy walking distance.

kdooka (Wailuku, Hawaii) 02/28/2019

I love coming to this business hotel because of the easy access to the area in downtown honolulu. i never get the same type of room twice. The room i had was a large corner room with two double beds with a separate living area. The bedroom had lots of space and nice mountain views of diamond head. My plane came in late so unluckily all the eating places i wanted to eat at were closed. It was a quiet and comfortable evening though.

RagingRoss101 (Swansea, United Kingdom) 05/14/2019

We arrived late at night to find that the reception area of the hotel was boarded up and no longer in existence. After trawling our suitcases across the other side of the hotel we were greeted by a miserable man at reception who was most unhelpful. Our room was on the third floor of the hotel and had no lift access. I lugged the suitcases up three flights of stairs....it’s lucky I’m young and fit!! The hotel corridors were in serious need of a face lift and the door to our room could have been broken into by an old lady in a wheelchair! The only acceptable aspect of this hotel was the interior of our room which appears to be newly refurbished. As for the outdoor spaces, the pool was merely a puddle in comparison to the images advertised online. Our balcony overlooked the parking area and main road which seemed to attract the local alcoholics and addicts. This hotel has a lot of work to do before it’s facelift is complete for “summer 2019”.

522joannea (Salem, Oregon) 05/04/2019

One night awaiting our flight to Molokai. This is a older property in the process of renovation. We were upgraded to one of the renovated 1 bedroom suites. Charming retro Hawaiian decor. Fairly comfortable bed-and husband VERY picky about that. Nice lanai, great AC, but no elevators. SUPERB CUSTOMER SERVICE. The best thing is the location-2 blocks from the International Market, lots of restaurant options, and the beach. Hint: walk though the IMP and you'll be at the beach. If you walk you are just walking around the block. Highly recommend you overlook some of the more negative reviews.We would definitely stay here again.

JulieC475 (Belgium) 04/27/2019

I have stayed at White Sands several times now: before and during the renovations. It is just amazing what they have done to the rooms: very tasty, comfortable and modern rooms, with a retro feel to it. Above all, the rooms are very quiet, which is unique for such a central location in Honolulu. Everything you need when it comes to shopping, food and the beach is within walking distance. If you want to go to Ala Moana shopping center, you can make use of the complementary shuttle service. The central courtyard/garden/pool adds to a very relaxing atmosphere in the bustling city, and it is nice to sit on your own terrace or balcony. On top of it all, the management, staff and reception is so friendly and helpful! Hard to get better value for money. Looking forward to staying there again after all the renovations are completed!

graciebubbles12 (Cambridge, New Zealand) 04/21/2019

Amazing Central hotel within walking distance to everything we needed. 5 min to the beach & shopping and helpful staff at front desk- what they couldn’t help us with they had friends at a nearby hotel who could! Quiet considering how close to town it is! Only wish would be a kettle in the room for a cuppa in the AM

Winderlust (Guelph) 04/18/2019

Excellent value for money, this small, tastefully re-decorated, secluded & friendly 3 storey hotel with balconies, was quiet, comfortable & clean with a great pool, free coffee in the re-located lobby ( due to renovations which weren’t a problem) & steps away from restaurants & 10 mins walk from Waikiki beach. Close to buses, trolleys & free shuttle to the Alo Moana mall. Didn’t need to use the AC as there was often a breeze especially at night & the 28 steps to 3rd floor weren’t a problem ( no elevator & outdoor hallways)- wifi speed excellent too.

Dennis W 05/07/2019

We arrived at the BANYAN after a cruise by coach.easy access waited to book in room not ready till 3 OK.When we arrived in our room great surprise very big great view to mountains fully self contained room every thing you need. very central to transport and shoping.

Lalaj46 (Nanaimo, Canada) 05/07/2019

This Hotel is confusing and NOT good. Meaning there seems to be several different accommodation businesses going on. Some private.....some Hotel....some through a tour company. We would never stay here again sadly, not through the Hotel anyway. There are private condos in the building you can rent through elsewhere that are updated and much better just be sure the Hotel staff does NOT have aces to your room as we had travel documents stolen right out of our room. BEWARE AND LOCK UP YOUR IMPORTANT PAPERS AND MONEY THE NOT SO GOOD THINGS: The first room we were given had only a double bed and looked like a homeless shelter There were 3 of us and we are all tall and had booked Queen beds.I should add we booked this hotel far in advance and were supposed to have a Queen size bed. When we went to the front desk to ask for a different room, the front desk lady actually told us when you book there are NO GUARANTEES? like WTH does that even mean? In what universe can you not book a hotel of your choosing ? Isn't what size bed you would like a standard choice when booking a hotel? They gave us a different room, it had a Queen size bed and a pull out couch. The bedding however was only double so we had to ask for a second set so we could at least have a blanket each. The room was grungy....carpet badly stained, crappy old kitchen. Crappy old bathroom, the whole place was sub par as far as cleanliness went. The sofa was torn and dirty. It was actually laughable how horrible the room was. Both beds had terrible mattresses....The pullout bed especially terrible....we had to make a decision to sleep on the thin mattress with the metal bars sticking into your back OR pull the mattress onto the disgustingly dirty carpet? choices you should not have to make when your paying for your accommodation.If I thought I could get a refund and stay elsewhere we would have. AND to top it all off our water was turned off for a day with no compensation given AND they wanted to fumigate in our room WHILE we were staying in it? Claiming it would be of no harm to us? Last time I checked the kind of poison to kill bugs is rather harmful. There are MUCH Better hotels in the same area at a similar price point. Elevators not reliable broke down several times during our stay. At least theres a bunch of them...lol...however I was honestly afraid every time I got in if it was going to break down. THE GOOD: Location was great walking distance from everything really. Our second room had a decent view Lobby is nice The pool area was nice and seemed well maintained. Pick your pool time wisely though there was a LOT of children...Not appropriate if you are looking for quiet poolside reading...lol They have an awesome deck with BBQs ( Electric not gas) and a Tennis court etc.... also a cute little cafe I think must be owned privately. Really good cafe style food. The lobby was nice and the staff for the most part other that the lady when we first checked in were friendly and helpful. Even though the kitchen was disgusting it was nice to have a fridge and a coffee maker. Overall....we wouldn't stay here again. A massive update is needed, I get when your in Hawaii most time is spent outside of your room, but basic cleanliness and a reasonable comfortable sleep should not be set aside.

JacknDude (Ballina, Australia) 05/05/2019

This is a C grade operation in need of an injection of everything! The rooms are large and comfortable and the hotel is ideally situated in Waikiki but that is about all it has going for it! We would not stay there again with so many hotels in the area with comparible prices.

CompleteCock (Auckland Central, New Zealand) 04/28/2019

Great location, all week parking available for a price, twin towers with mixed views, pool and amenities. The room we had was nice, spacious and well equipped, with a balcony. The only downside is everything is old, and they charge you $25 a day for internet, which is useful, and a (free ?) newspaper, games console and 2 TV's that don't work - which isn't useful. So we basically paid $25 a day for intenet access, which is just a rort as everything else is completely unnecessary. Front counter staff could use some customer service training - I asked to borrow a calculator and was met with the response 'what do you want that for ?' errrm, I don't know, dry my hair perhaps ? Would I go back ? Yes I would despite the annoying surcharges at holiday end.

X952QPjons (Christchurch, United Kingdom) 04/26/2019

Check in was swift, but we had twin beds and I was sure I had booked a double. We asked to switch but the alternative room was of a poor standard, with rucked worn carpet and a dated kitchenette. We accepted the original room as it was the only option. Rooms are large and well equipped there is a mini mart and coffee shop on site. Given the prices in Waikiki it was great to have a kitchenette with fridge. The air con was a was a modern quiet unit. The pool/rec deck is good. Great place for a family stay. Location is excellent, only 2 blocks from the beach and near local bars restaurants shops etc. There is a garage for car parking too, but it’s expensive.

camperbear (South San Francisco, California) 04/22/2019

This hotel needs a lot of upgrades it’s old and dated, the carpets need to be replaced and a good paint job. There is no hotel owned parking you pay extra and it’s next door The pool is small but adequate but there should be some umbrellas for shade. There is only one very small ac unit in the rooms it’s not enough and our room never got below 80 degrees even with the ac running 100% all the time. Who builds a hotel in Hawaii with out central air conditioning???? On the plus side the location is very good and the staff is great very helpful and informative. The rooms are small but efficient and for three of us it was ok The view of the ocean was very good ask for an upper room on ocean side Over all we recommend but hopefully you enjoy hot rooms

sapphiregirlkaren (Johnstone, United Kingdom) 04/16/2019

This hotel is in need of much modernisation throughout. The rooms are old fashioned, dated and tired even by taking into account the traditional Hawaiian theme that many of the hotels in Waikiki seem to aspire to. That being said, my husband and I thoroughly loved our stay here. The room was well equipped with kitchen area and balcony which was great as we could sit on the couch with the patio doors wide open enjoying the tropical breeze and the heat. The pool area was very small but great for sunbathing. The hotel staff were mainly friendly and attentive to our requirements. There are self laundry facilities on site which is handy however the parking garage isn’t owned by the hotel and is expensive and not secure if you chose to have a car while there. The location of the hotel is excellent as it is within about 2 minutes walking distance to the beach and the main shopping street of Kalākaua Avenue. If you’re looking for plush this isn’t the hotel for you but if you’re looking for a reasonable priced clean base to stay then I’d recommend.

chathamgirl (Hawkesbury, Canada) 04/13/2019

The Pacific Monarch is in a busy and safe area of Waikiki. It is close to Waikiki Beach, International Market Place, Pharmacies,Food stores,and restaurants. It is on the regular bus route which can take you just about anywhere on the Island of Oahu. The pool on the top of the hotel is quite large with a great view. There are studios where you can prepare some of your own meals if you are watching your pocketbook.I think the hotel is a little tired but clean and great employees who make your day. There was nowhere for me to put the date of Nov 2017 when I stayed there so had to click on Nov 2018.I definitely would stay there again.

Christel B (Velbert, Germany) 04/13/2019

We stayed fro 8 nights in an appartment with ocean view on the 31st fooor. It had a living room with a sofa bed, a fully equipped kitchen, a separate bedroom, a bathroom and a very spacious balcony. The bed was very comfortable, and also the sofabed was good according to our kids (ages 21 and 24). There was a rather old table with four comfortable chairs on the balcony, so enjoyed our breakfast there, which we brought from a nearby supermarket. The view from our balcony was breathtaking: e.g., the sunset, the fading ligh (blue hour), the lights of the hotels at Waikiki Beach, Waikiki at night, the sunrise over the mountains, a rainbow. The noise from traffic etc. was much less than we had expected, so we could leave the doors to the balcony open. We did noit use the air condition. On top level there is a pool with lounge chairs and a great view. We only used the pool once in the evening, as we preferred the beaches. The beach was close by, as well as many restaurants, bars, shopping centers, shpos and supermarkets. A shuttle to the Ala Moana Shopping Center is for free and parts right across the street. Hula shows are for free at the beach and at the International Shopping Center nearby. Many public busses, which take you to almost every place on Oahu, depart just across the street form the hotel.

9rob61 (Brisbane, Australia) 03/31/2019

The reception and cleaning staff were wonderful. The room dated but immaculate. The cleaners do a absolutely brilliant job. There are food trucks a short 5 mins walk away and the meals we got there were delicious. Only 1 lift was working for 3 days then the second lift was fixed and made things a heck of a lot better, but still had to wait in boiling hot corridors for lifts to come. Very old aircon in lounge and only a fan in the bedroom. Need to have another fan for the lounge, if they can't afford to put in decent airconditioning.

scottbcarolina (Raleigh, North Carolina) 05/16/2019

This place completely exceeded all expectations I had from viewing the property on the internet. Amazing property with great location right on Waikiki beach, walking distance to shops g and top tier restaurants. Room was well appointed, clean and well maintained. Usually one or two things can annoy me about a room or stay, but this place was perfect. Will recommended to all our friends and family.

johnnyeh2017 (Calgary, Canada) 05/16/2019

We have had extended stays here, at least once a year for the last 18 years. Friendly, accommodating staff and the recently renovated suites are comfortable and appealing. The premium suites on the higher floors are quieter, more private and have great views.

Paradise32966492054 (Los Angeles, California) 05/15/2019

I stayed at the Waikiki beach tower for 5 nights. My 2 kids, husband and my parents. Very roomy. We had a huge condo. We cooked breakfast daily. Walmart and Sam's club is just 10 mins away. Having the beach across the street right in front of us was amazing. The view from our balcony was amazing. The lobby smelled amazing like fresh flowers all day anytime we came in or out. So clean. Clean entry walkway heading out to the beach. Ships all around us. Super clean rooms, elevators. Staff was so friendly and greeted us everytime. We appreciate every single person who works here and makes this hotel special.

Navigator57284032097 05/14/2019

First time at the Aston Tower and it will be our go to place to stay in Waikiki. The living space is amazing, and the staff is incredibly friendly. The view from the balcony is second to none. We will be back. I even wrote down our room # for future visits.

Roving18043364479 05/09/2019

It was a stay with 4 families. My grandmother was with me, so I hoped that I could cook and wash food at the hotel. There were 2 bathrooms in 2 rooms and I could spend a very slow time with a view of the sea. My grandmother also wants to visit again.

helmto108 05/07/2019

The Luana Waikiki is an average mid-range hotel in Waikiki (aging building, lots of wear, but clean and functional). Service, however, is terrible-- they are renovating the floor above my room, with loud drilling and hammering all day long. No notice at check-in, no signs up anywhere on the property, you just come back to your room mid-day with obnoxiously loud noise pounding through the walls. I asked to use another room one day for my three-year-old to finish his nap in (he'd fallen asleep while we were out), and the manager flat out refused unless I wanted to pack up all of our stuff. (With a sleeping three year old, what?) My son woke up frightened by the banging noises (and the rest of the afternoon was fantastic with a sleep-deprived toddler). I wouldn't stay at another Aston property again.

Avatar2901 (El Segundo, California) 05/07/2019

This small property has the potential of delivering a five start service. It can do that by creating a culture where everyone in the staff believes in that mission. Three people I encountered made me question wether or not I mattered as a guest—that’s not a good experience. Getting out of a taxi on a rainy day, I was carrying a sleeping 18 month old, umbrella, bag and stroller. A young man sweeping was near and I asked him to please get the porter so they could send my bag and stroller to my room. He said go to the front desk and he kept sweeping. Then I got locked out of my room and with all 3 kids I approached asked the house keeping lady for help, she said go to the front desk. And at the front desk, going to pick up the adopted beta fish, a young lady seemed to ignore me standing there in the small and quiet lobby for an awkward moment until I asked her if she was open. Finally, the young man taking out the garbage in my suite, sent me to ask the front desk because he didn’t know, when I asked if the Royal Hawaiian was on this same street. A simple smile, a simple may I help you, are inexpensive and 100% about corporate culture. I truly believe you can do better with your people—this is the easy part for most properties. And other small properties succeed in giving a 5 star quality service. The good stuff is the breakfast credit is good, the towel card is overkill for your tiny pool, the permanent puddle in front of your property is a plumbing issue -fix it. The TV in my suite was tiny in an old cabinet -fix it. The A/C needs some attention—clean the filter. My toilet had to be serviced twice because of a loud whistling noise (to your point each time we called maintenance was there in under 5 minutes). We reserved a double queen, you failed and gave me a cot. Get AC in hallway...it’s hot and humid—fix it. The bathroom needs an extractor—the bathroom odors lingering —fix it! And make sure the mattress fits the bed—very easy fix. Jessica, Tyler and James and (the other porter with ponytail) were helpful. Otherwise we enjoyed our stay but would not reconsider unless you made these changes!

Goldstar76 04/22/2019

We had the best time with the best view! Hotel is close to the military hotel in the beginning of Waikiki. The girl at the counter, Jessica was A++++! The valet boys were also exceptional Thank you folks for a wonderful experience, especially you, Jessica.

NIicoleinOntario (London, Canada) 04/21/2019

Bring lots of money! Hawaii is outrageously expensive. Whether you have a short or long stay, the rooms are very nice and have a fridge. Here is the good stuff: fridge in room - rooms are spacious and clean,- pool is well kept they have laundry machines. The service was good and friendly. Valet parking a reasonable price and there is a resort fee ( there is no escape) The fee includes food voucher of 10 for ea day Stay here! It is good value

Joe G (Oceanside, California) 04/16/2019

Hello I want to commend a couple of Customer Service Representatives at this Hotel for their excellent service. Alexis and Martha have both conveyed an outstanding, friendly, helpful and professional attitude each and every time I have asked for assistance. These young ladies should be recognized for their outstanding performance. Best Regards, Joe Gonzales 7608460991

Mandy B 05/14/2019

We booked this hotel for a family vacation - two separate rooms, as my parents were also traveling with us. The price was right and the pictures on the website looked nice. We were wrong - when we arrived I thought we were at the wrong hotel. The hotel hallways were dated and the rooms were even worse. They were filthy, the curtains had holes in them and mould was growing along the edge of the tub. We could have moved hotels but we would had to pay an arm and a leg as we booked though a 3rd party - so we tried to not be in our rooms as much as possible. The only good thing about this hotel was the pool, fast elevators and friendly staff. My parents room had cockroaches and we overheard another couple complain about what likely was bedbugs. We will never stay at this location again.

SusieGG7 (Hermosa Beach, California) 05/02/2019

Found this hotel/residence tower thru my timeshare travel agency who gave it good reviews . Great price For an efficiency room with a small kitchenette and great views from the lanai. The facility had a weight room, laundry facility, hot tub and pool with grilling facility and a small convenience store. It was off the beaten path and very quiet. We will stay there again as it’s easy walking distance from the main strip. The hotel in cleaning staff were extremely nice and accommodating.

dm_everitt (Malaga, Spain) 04/19/2019

My husband and I stayed here from 16/4 - 19/4 prior to catching our Carnival Cruise. Our room number was 3110 on the 31sr floor. Amazing views from the balcony. You can see the mountains to the left of you and the sea to the right. When booking ask for a room as high up as you can get. We arrived late after a delay at Los Angeles airport. The check in was very smooth and easy, the guy on reception was very friendly and helpful, even though it was 1 am. First impressions was, the room was a little tired from wear and tear, so could do with a little refurb. However it was very clean, we had everything we needed and the beds were very comfortable. The towels were really white and fluffy which is always a plus. Main lounge was very comfortable. The hotel is in a excellent location, 5 mins walk to Waikiki Beach, has ample shops, cheap and high end stores. Plenty of ABC stores where your can get all your souvenirs and practically anything you need. We visited the Cheesecake Factory which is a few mins walk from Waikiki beach. The meals were amazing, huge portions so we actually didn’t have enough room to have a cheesecake as a desert.😂😂 I would definitely recommend this hotel. It is a fair 3 stars rating which is reflected in the price. We hope to return some day.

899aussie (Adelaide, Australia) 04/18/2019

We loved staying is our studio apartment. It was clean, kitchen had everything we needed and well priced. The onsite management is very good and the place is secure. The pool area was spacious, the BBQs looked after and the gym and laundry were a good size. So close to everything you could possibly need.

LarryE335 04/09/2019

We were on the 46th floor and had an amazing view of the city. The hotel is older, but well kept. Our room was clean and spacious and had a coffee maker, stove-top, microwave oven and refrigerator for our convenience. Hotel amenities included a hot tub, swimming pool on the 6th floor, open to the outdoors and a great place to lay out ant get some sun. Parking was a tad expensive as the hotel does not have private parking, you are forced to find parking elsewhere. The closest garage is right next to the hotel and is $25 per day for hotel guests, who are getting a $5 discount from the regular price of $30. All in all, we had a good time visiting Honolulu and the Aqua Skyline was fairly priced.

m0anikeala 05/07/2019

Location is great, but don't think your getting the best of the best. Front desk desperately needs a new desk, roof, furniture, clean windows, etc. As for the room, I didnt even want to stay here after witnessing nothing but stains, nasty vents, shower was moldy, and room smelt of mold. Stove looked outdated MAJORLY, and the room just smelt out. From what I was told from an employee, they weren't able to get an update on the resorts, cause their sister resort needed to get done BEFORE this one. In my opinion, this resort should have been the TOP one on my list to get replenished and fixed! BEWARE!!

mraloha67 04/02/2019

Mold was growing on the inside of the bathroom door. This makes me wonder if the have cleaned their Air Conditioning system ever. The room had an unpleasant odor. They make you pay an additional fee to use their WiFi and facilities when you check in.

John W (Saskatoon) 03/28/2019

We enjoyed staying at the Ewa Hotel because of their rates and the distance to Waikiki Beach. We arrived before our room was ready, and had no problems leaving our bags there till our room was ready. The hotel is 2 blocks from the beach, which made it close enough to easily walk there, but far enough to avoid some of the noise. The hotel also offers a sun deck on the 8th floor, which is a great place to enjoy a cool drink and take in the rays.

happyrus17 (Bear Creek, Wisconsin) 03/16/2019

Nothing fancy, but clean and reasonable. Location close to things, within walking distance. If you cannot walk, make sure you get on the 7th floor or lower, the 8th floor can only be reached by walking the stairs.

Martha B 02/21/2019

Not a luxury hotel but it includes many small touches that made our stay very comfortable. Toaster Microwave 2 burners Real cups and glasses Very quiet air conditioning On a quiet street Compassionate staff Clean Comfortable beds

Mary M (Abu Dhabi, United Arab Emirates) 05/17/2019

This hotel was half a block to the main shopping strip. The room was spacious and had all conveniences except a kettle. My sister and I had king single beds and they were very comfortable. The staff were very friendly and couldn’t be more helpful.

christinaisakson (Indianapolis, Indiana) 05/15/2019

not nearly as great as other Aqua properties we've stayed with previously. The room appeared to have some cosmetic updates but the carpet was filthy. The bathroom with the strange step in garden tub/shower was in desperate need of some updating. There was a good sized gap around the hotel room door which made for increased noise and light (especially because we were right by the elevator). The front desk staff seemed annoyed by any questions or inquires and when we approached the front desk person we never once heard "how can I help you?" or "what can I help you with?". Getting anything more than a "hi" was like pulling teeth. The "pool" is roughly the size of a hot tub and I don't think I saw anyone in it the entire time we were there. The hanging egg chairs were nice as were the gardens all around the lobby. We had two of the most amazingly helpful valets and enjoyed the coffee and fruit in the morning. Overall, I probably wouldn't stay there again.

Sandra O 05/14/2019

We really enjoyed our stay here although we only had one night on arrival. From the moment we arrived we were welcomed with the Aloha spirit. We had an early international flight arrival and got to the hotel before 7am. The staff were so lovely, a room was available and we were able to check in immediately which was a real bonus for us as we were very tired. We were also offered breakfast, again another bonus which we were not expecting. The room was quite large compared to other hotels in Waikiki and had a fridge, a coffee maker and microwave. It was very clean and the bed was very comfortable. There was a good size balcony and a large bathroom. It was a very quiet room and we had a great sleep. The breakfast was very nice and included juices, cereals, fresh fruit, toast, bagels and donuts, all in ample supply with freshly brewed Kona coffee. The iced water always available in the lobby was also a nice touch as very refreshing when coming back in on a hot day. We have stayed in Waikiki many times and found this hotel great value compared with any other hotel we have stayed in here. We would definitely highly recommend this hotel and are happy that we are returning to stay here again on our last night of our vacation before flying home.

978kerriel (Fern Bay, Australia) 05/14/2019

We just spent 18 days at Aqua Oasis in Waikiki. We stayed in a 1 bedroom suite (ADA as hubby uses a wheelchair). The apartment was spacious if dated & well provisioned. Brekky was good; cereal, fruit, toast/bagels etc. All the staff were helpful & friendly so the drawback? It’s noisy...it’s very noisy. After the first night I got earplugs (I didn’t think I was a light sleeper). The noise from the karaoke bar 2 doors down, rowdy people in the alley & then garbage trucks at 6am added up to interrupted sleep most nights. It’s a shame because without the noise we would have happily recommend staying here but if you are ok about the noise & you sleep really heavy then I guess you will be fine.

janice s 05/13/2019

Fantastic thanks to Maria & all the staff, really friendly & hospitable. Very clean spacious, lovely gardens most obliging. We would recommend it to everyone visiting Waikiki Honolulthe location us within five minutes of walking