Mel P 08/19/2018

We stayed here on our way to the big island for a basketball tournament. Comfotable close to everything not overpriced,,,,.not the best or newest hotel but we were only there to stay a few nights. The $25 per night that we had to pay for a paper and dvds which we didn't use was a bit rich but what do you do! They were very nice and instead of us checking in a3pm when we had no sleep from our flight they let us in at12pm which was fantastic.

Katherine B (Los Angeles, California) 08/13/2018

I had a fantastic 3 months stay (March, April, May) at the Aston Waikiki Sunset. I was working all over the island and had my choice of staying at other hotels but am completely happy with the choice I made. Of course, the view was incredible. I was very pleased to have a separate bedroom and lots of closet space. The kitchen was fully stocked with plates, pots, pans and utensils, even a rice cooker. I loved that there were laundry machines on my floor. Because I often had to work all night, it was important that my hotel be quite during the day. The Aston was quiet both inside and out. The only outside noise I occasionally heard was the elephants and lions roaring at feeding time at the nearby zoo! It was charming! There was always parking space available. There was never traffic on the streets surrounding the building. Accessibility to the highway was easy. Plus, it was very safe around the hotel. I would often rise at 4:30 am and go running on the nearby beach strand. It was very safe and well-lit. The proximity to the park and prime surf spots made the Aston’s location above the rest. The staff were very kind and helpful.

LFairweather 08/07/2018

Good location. Room was clean and had a good layout. Service was good always polite and friendly. Would not stay in the upper floors again (views were great from the upper levels we were on level 33). I would rather have lower levels as the lifts were slow and always had to wait quite some time to get on and there was alway so many stops waiting to go to your room. Some times the lift would go back down again and you would have to start the trip all over again. Apart from this we had an enjoyable stay. The pool was good

Marisa S (Brentwood, Tennessee) 07/28/2018

My family and I stayed here for 1 night on a layover in Oahu. The hotel was quite beautiful and provided many great amenities. If you can, try to get a room on the top floor. The hotel provides a spectacular view of Honolulu in the day and nighttime. The staff was extremely helpful, and they worked with us to hold our luggage while we toured pearl harbor. I wish our stay could have been longer!

EssSid (New Delhi, India) 07/26/2018

We stayed in a 1 Bedroom condo in this hotel. What I liked:- 1. Nice location. A few minutes walk from the Beach. 2. Staff is helpful esp Ms Olifea was very polite, kind and understanding..and extremely helpful. 3. The condo was neat with sufficient beddings and Towels. 4. The kitchenette was well equipped with an Elctric stove, Oven, microwave, coffee maker, Toaster..Sufficient plates, mugs n bowls. We asked for a blender and the staff immediately gave us one. 5. The Toilets were cleaned daily and the house keeping made the bed daily.. What we didn't like:- 1. One of the staff Mr Brendon was extremely rude. God knows why such people who don''t know how to talk to guests are kept at the front desk. He needs proper training on being polite and helpful to guests esp in a Hospitality industry.

mimicoco7 (New York City, New York) 08/19/2018

When we arrived at the hotel, they gave us a room different from the one we had booked. We are 4 of us, so I booked a 2 bedroom suite, but they said that it was overbooked, so they gave us 2 separate rooms for a night. Even though the manager explained why they gave us the different rooms and even though they gave us a refund for the first night, the fact that we were not able to stay in the reserved room disappointed us very much. We were able to move to the reserved room the next day, but it was a hassle for us to switch rooms. As for the hotel and the rooms, the hotel has no laundry service and no washer and dryer in the building. I found the young staff to be quite variable -- some were eager to serve the guests properly but others were looking at their iPhones and not serving their guests, especially those manning the valet parking desk. Since the size of the pool is small, it looked crowded. The noise level at times was high well into the late evening. This hotel appears to be popular with young families with small children but probably not appropriate for older guests. I booked this hotel because we needed large rooms, and their reputation on trip advisor is pretty good, but we were happy to move to another hotel in Waikiki after the three days.

rob_dude_rob (Honolulu, Hawaii) 08/18/2018

Everything about this hotel is awesome. My girlfriend had the best time here for her birthday. The staff is amazing and did everything possible to make sure we had a good time. I will be back and I highly recommend!

happydaysHerts (herts) 08/16/2018

Amongst the myriad of high-rise, over-priced shoreline hotels - none of which have a beach to call their own (beaches are all public in Hawaii) & certainly offering few loungers/ shade, time to think a little laterally... Couple of blocks back is this stylish hotel, oozing class and fun the minute you step inside. Sure, it could have been a standard 3* concrete hotel block under any other guise, but someone clearly engineered an open plan design, with brilliant attention to detail around public and individual room areas for the surf theme and, voila! The coolest place to stay around Waikiki/ Honolulu!! By day, the central pool (love the 'wish you were here' logo, btw!), dominates, with children wonderfully welcomed. By evening, the downstairs transforms into a trendy bar, where we met the most interestingly of people, plus a few refugees from said- mentioned high rise block hotels. Very reasonable prices, great live music & it all switches off to allow guests to sleep. We had a suite on top floor - a bargain in Waikiki terms - 2 rooms, sitting room and bathroom. All pristine clean and following the surf theme. Loved it. And possibly the best bit? No, not the first reasonably priced breakfast we'd enjoyed in Hawaii, but the fact that when we arrived at 11am, our room was ready, another first, ... beat that Four Seasons! Surfjack, we loved your wonderful staff, your vibe and your setting - hope to come back one day from Blighty!

SEAN M 08/14/2018

We were upgraded to a SUITE which we so enjoyed... but what truly distinguishes this hotel from the many others in which we have stayed in Waikiki... GUEST SERVICE!!! Everyone in every position was genuinely friendly and at your service!!! It was truly a treat!!! THANK YOU!!! Our compliments to a TEAM well trained in the art of PEOPLE!!!

cruiserjo2016 (Mornington Peninsula, Australia) 08/10/2018

Our family of eight stayed 6 wonderful nights in this hotel on 12 July this year. I chose this hotel from the outstanding reviews it had on line. We were traveling with a 4 month old baby and the service we had was terrific. The hotel is in a great position only 5 minutes from fantastic shopping and choice of restaurants. Walking with our granddaughter in the pram to beach was about 10 minutes and having a small child was no problem at all getting round Waikiki. We booked a three bedroom suite for our son and his family of 6 and we had a one bedroom studio room. The three bedroom suite was excellent for a large family consisting of separate lounge area where we could hang out together, 3 bedrooms and two bathrooms. The staff were so relaxed and friendly and a special mention to Sai who was so attentive and warm. The hotel was fully booked but never seemed crowded even the pool was never crowded like in most resort pools around Waikiki.I really liked the check in procedure which is not rushed and they made you feel so welcomed. I would definitely recommend this hotel to my friends and I will definitely return to this hotel as I adore Hawaii it and was our 4th visit to this magnificent island. The only comment I could add where they could improve is I travel a lot and do like the convenience of being able to make a tea or coffee in your room when ever you feel like it but the Surfjack does not have a kettle or cups in your room for this. They do provide a service where you can get it from bar in hotel in the morning but it’s not always convenient to do that. I also thought for young families the menu in the hotel for breakfast was very limited for choice but just down the road there are plenty of other options which we enjoyed with our young family. The decor in the rooms and hotel is really refreshing and the beds very comfortable and I loved the cool music they played down by the pool. I can’t wait to come back!

Richard S (Portland, Oregon) 08/18/2018

Our second trip here the room was fantastic ! The Staff was excellent, the hotel was pleasant and beautiful to stay at.the tropical poolside patio ads to good memories of Hawaii. Nearby Is Cheap good food. two blocks from a grocery, on major bus routes with frequent service I recommend

jpachec4486 (Mesa, Arizona) 08/17/2018

When booking a room there make surch to book with the hotel versus the Airbnb/private. We had an issue where our daughter had taken the one set of key you Are provided when arriving. We went out at night and she kept the key well she decided to eat with a friend late night so we arrived before she did and the person working At the front office whos name is Moana would not let us in. First because we are private and they didn’t even have our name registered as the person staying in room 706. It was a complwre disaster. I highly recommend to book some where else. Not to mention when booking private you are not allowed any Of the amenities. Never coming here again.

bruz1111 (Newport Beach, California) 08/09/2018

Centrally located to what we wanted, launching at the Duke Statue to surf daily and a short walk to just about any type of food you wanted. The hotel itself is pretty nice, small pool and hot tub that are kept well, a perfect spot to keep boards ( bring your own locking cable) short walk to launch of about 2 blocks, located behind the Hyatt a block. We will stay again. Came for my Bday surf trip and had a blast.

Kasey G (Mackay, Australia) 07/24/2018

We had a lovey stay here. The rooms were quite large, beds were great and location is very central walking distance any way, and a bus stop across the road. The bathroom was functional, but could do with a makeover. Other than that, we enjoyed our stay here.

Sheryl R (San Antonio, Texas) 06/18/2018

Aqua Bamboo is a nice little hotel. The rooms do need remodeling and we did have some troubles with our bath tub stopping up while there. However, the staff were VERY ACCOMODATING. The front desk sent maintenance up to our room right away and when he could not fix the problem they moved us upstairs to a suite. It was a "bumpy" start, but the customer service went above and beyond. The free movies, water, and coffee in the lobby are a plus as well! We would recommend this hotel to our friends and family anytime.

Tkk2 (Waipahu) 08/06/2018

Our hotel for staycation including breakfast. Like it cause it's a very lay back hotel. Kamaaina rates are ok could be better especially when it's slow with tourist locals can give back to our state. Wish there was a Jacuzzi. Otherwise overall is a great hotel.

elanma (Vienna, Austria) 07/30/2018

We stayed at the Aqua Aloha Surf for 2 nights during a short stay in Waikiki. Check-In was a little complicated since first no one could find our reservation and when it turned up it was only for one night. Eventually things got sorted out though. Reception staff was not particularly friendly and always seemed a little annoyed whenever they were approached. The hotel itself appeared to be newly renovated for most parts and our room was very nice. A large comfortable bed, a nice sofa and big TV and a clean although rather small bathroom. Breakfast was rather underwhelming. It was served in a Chinese restaurant adjacent to the hotel and the selection was aimed at Asian guests/tourists. Not much of a choice when it comes to a continental breakfast. The pool was not spectacular but OK. All in all our stay was fine, but I don’t think I would stay there again.

tsmithx2 (Kingman, Arizona) 07/13/2018

Decent hotel for the price. It was a few blocks from the ocean and in a good area. We slept comfortable and the rooms were clean. The coffee shops was great. It was close to shopping and good. We enjoyed our time in Oahu.

Wal W (Palmerston North, New Zealand) 07/02/2018

Showing its age but staff friendly and very helpful. clean, No double glazing, louver windows every room so noisy, stayed in a bigger room on arrival to Hawaii for 1 night, and several weeks later was in a smaller room for 2 nights prior to departing. It is showing its age but Was ok for the price. and only a couple of blocks to the beach. The restaurant however is another world. Evening meals it is a feeding trough for bus after bus of Asian tourists, you find a table and sit to eat and a bus load arrives, seems like is on a time limit to eat then out before the next bus arrives. Breakfast ! well, the lady needs to go on a course for host responsibility. The "free" continental breakfast does not come anywhere near a continental breakfast as far as I have seen in many hotels around the globe. Normally a choice of cereals, Toast, butter, spreads for toast, fruits cheeses yoghurts etc etc BUT here there were only 1 cereal, milk watered down so much it looked more like dirty water, toast and butter only, and pancakes. And her attitude to patrons when asked about the breakfast, got a to the point rebuttal ! So if you want cheaper accommodation close to the beach and don't mind a bit of noise, then spot on. but find somewhere else to eat.

pally1070 (Sydney, Australia) 06/28/2018

Ok I just got off the plane and arrived back in Australia. This place is a short walk to everything good, so location is ticked for those that have not been there. This is my third stay at the Aqua Aloha Surf. I like the place. It's older and has a comfortable feel about it. The check in staff are happy to see you, but don't jump the counter. When I checked out, the lady was pretty cold, but I wasn't after a hug. It's not the five star joint where they pretend we are family. I have some complaints on this trip that I'm not happy about. I did the 15th floor for three nights. Construction drilling at 8.30am on two of the mornings removed my relaxation and I was annoyed by it. Very loud drilling. I did call the counter to be informed by an indifferent male that construction would be from 8am to 4pm. I personally think they should do the loud stuff after 10am. The first day my shower water pressure didn't work and I couldn't shower. Annoying. I liked the cagey house keeper. She asks you if you want your room turned over. This is in the hope you decline. Not normal for hotels. She does it in a nice way. But read between the lines on that work ethic. And made the room up to an outstanding standard when asked to do it. So this trip Aqua Aloha Surf you only get a three star from me. In my two priors it would have been a five if I had rated. Don't be discouraged by my comments. Plus don;'t dare reply with something generic.

niroxtreme (Aguada, Puerto Rico) 08/06/2018

Greetings Travelers: For my first experience in Hawaii I chose this hotel. Upon arrival, the staff receives you with a smile. The lobby is very well decorated and clean. When going up to the seventh floor towards my room you go through a corridor that doesn't look very clean. The room was very clean and the decoration very nice. The bathroom was clean and tidy. The room had a coffee maker and a mini refrigerator and it had an excellent outside view. The pool looked a little dirty. Overall my experience at this hotel was very good since the staff was quite friendly and has a good location. recommended hotel. PS: The beach is across the street.

Robyn M (Central) 08/06/2018

Great location, friendly staff. Older style complex, little dated but adequate for our needs. Small pool but didn’t need to use it as Close to EVERYTHING, bus stop just outside, alamoana Les than 10 mins walk, beach 5 mins, ABC on every corner, right across road from Hawaiian Village.

chellseadelapena 07/30/2018

I've stayed at this hotel numerous times the first time I stayed here my visit was OK!. The few other times was horrible. I've decided to write a review now because I thought i'd give them a chance to make it up. Every staff member from the manager "Maddi" to the security guard (didn't catch his name) was very rude. I understand that you need a credit card upon checking in, however it was done through my company and I had withdrew all the money from my card earlier that day and I asked if I can at least put $100 cash down until my manager could come in the morning from the other side of the island since he passes through here to get to work and it was almost Midnight. She smirked and said NO and acted very rude. The other staff member that was at the front was just as rude. The security guard walked around like he was entitled, I Had my 5 year old daughter with me she was playing in the lobby when the security guard gave a nasty comment, I said excuse me he then went on to try and ague back with me. (great customer service right) This is ridiculous and I am taking this higher up.

Alex_Morcombe (Melbourne, Australia) 07/30/2018

We were on a budget when booking this hotel, it was perfect for what we wanted to spend. Yes the rooms are a little dated - but who cares ... you’re only there to sleep. The room was clean & the amenities provided were great. The lobby has tea and coffee facilities along with sunscreen! We flew in after a 12hr flight, the staff were lovely and we got to check in at 7.30am!! To have a quick nap after a nightmare flight. The location of the hotel is good - it’s about 15mins from Ala Moana (shopping centre) which one can easily spend days at. Shoppers heaven. It is about a 20min walk or 5min trolly to the Waikiki strip/ main beach. This may sound far away but a little holiday exercise never killed anybody and Hawaii is so lovely, the walks are great for getting to know the area. The staff at the hotel were always friendly and helpful, we had a tour cancel on us. The hotel organised a transfer company to come and pick us up. A++++ service. Ps. On Fridays if you hop across the road to the Hilton ... at 7.30 there is a free fireworks show.

andremodesto (Auckland, New Zealand) 07/28/2018

We stayed one night at this hotel before an early morning flight. It is located near many restaurants and it is a walking distance to the beach. You just have to cross the avenue and go to hilton hotel.

Yinkmom (New York City, New York) 08/19/2018

We recently spent 4 nights at Ilikai in Honolulu. While the facility has been updated with modern deco and new appliances service by the front desk staff has been disappointing. I left my cherished Kindle reading device with unread books in the room and contacted the hotel within 24 hours of checking out. They transferred me to the house keeping but I was told to contact them next morning. When I contacted them next day and gave them my room number they seemed to have a Kindle device that matched the description. I was told to pay the UPS charge but I was happy to get it back and gave them my credit card number etc. When I got the package back I was extremely disappointed by them sending me a wrong Kindle device. This to me reflects the Ilikai’s disrespect for the customers and lack of attention to detail that makes a hotel great. This hotel is mediocre in my opinion. I can think of a better place to stay in Honolulu for the price I payed. Will not go back there.

Andy K (Brisbane, Australia) 08/15/2018

We love the Ilikai and have stayed in 4 different private Condo's over the past 4 years while holidaying from Oz. It is a bit old and the elevators a bit warm and there is no safe ??? "WTF" but if you are a Princess or Pansy then you can go next door to the Hilton. Never had any TV or internet problems, and wouldn't stay anywhere else. You do get the occasional grubby smoker on some balconies but they are hard to control.

daniel a (Sydney, Australia) 08/15/2018

The hotel is neat and nice. Our room was clean and the front desk was very accommodating. The laundry though was coin operated and cost $5 a wash whether it was a small load or not. The hotel was close to shops and beach

SunseekersTandM (Calgary, Canada) 08/07/2018

My husband and I arrived July 22 at 2 am Hawaii time. Our flight from Vancouver was delayed by almost 5 hours due to dust storms in Las Vegas. We got in to our room which was all ready and waiting ( Room 1530). This was booked through VRBO. The rental process was easy. It was dark but the sound of the ocean was relaxing. We stayed for 2 weeks. The lanai was large and had chairs and a table where we often sat watching the Hilton Luau or ate our meals there. Because of its position in the building it receives only some sun in the morning. This kept it nice for sitting on. Only recommendation I would have for the lanai is a chaise lounge chair. There were lots of good beach equipment including chairs, boogie boards, sand toys and towels. It was easy to access the ocean. The lagoon is great for kids but we preferred the ocean. The bed is very firm and comfortable and we slept well. There was lots of storage for our things. The tv was an adequate size and the cable channel selection was very good. The kitchen was well stocked with gadgets. The coffee maker broke but was quickly replaced however the 10 cup was replaced with a 5 cup maker which was ok for us but might be too small for a bigger group. The shower was a good size and nicely tiled. Would have liked to have seen a rain shower. For the age and size of the building there was always adequate hot water. We have stayed at many Ilikai rooms before and this one we always were happy to return from our day. Air conditioner placement made it a little warm in sleeping area and chilly in the seating area. I would recommend this unit and would definitely return Aloha and Mahalo to the owners and manager.

Grigoriy G (Los Angeles, California) 08/06/2018

Ilikai hotel is one of the original high-rise buildings in Oahu, Waikiki. The Ilikai is also well known, outside of Honolulu travelers and residents, for appearing prominently in the opening credits of the long running TV series Hawaii Five-O. Many of the rooms has been acquired by private investors and can be found on Airbnb. The good part is that they are remodeled and kept in a good shape, like the one I have rented on the 20th floor. The property has excellent views and next to the Hawaiian Village. I would highly recommend it to anyone who enjoys a good stay on the island.

purnimapuran (Savusavu, Fiji) 08/13/2018

The service was very good I like it especially the front desk Alice and Carlos they help me a lot even Cora at housekeeping the room is ok but the problem there's some bugs but they are very accomodating to move me to a better room.

steadfasttraveler 07/23/2018

This hotel is a place to stay if you're looking for low budget. It wasn't awful however, the room itself was mediocre. In our room we actually had mold on the ceiling and had to call the front desk for them to clean it. The location is in a sketchy area. I didn't feel comfortable walking anywhere without my husband. There is a floating restaurant on hotel grounds however, the food wasn't anything to write home about. If you can afford it, stay elsewhere.

solney22 07/15/2018

Spend a little extra money and go somewhere else. This place is not worth the few bucks you’ll save in the long run. My husband and I needed a last-minute hotel, and we also didn’t want to spend a ton of money on an expensive resort-type hotel, so we landed on the Pagoda. The pictures online are deceiving. The place is an absolute dump. In addition, they required a $200 deposit that we’re still waiting to receive back.

Gerald Y (Paia, Hawaii) 07/10/2018

Pagoda is a long time local destination. Lynda at front desk was great for customer service. aloha g can't think of anymore details; location is great for all the restaurants in the area. jlakjds;lfkjsa;dlkjsd;alfkdjsa;lsdkjf;ds

jerry f (Hoolehua, Hawaii) 07/09/2018

Well from the Booking to the Checking in all was awesome, the website help a (1) night deposit however i was wanting to pay my reservation in full, they were friendly and fast. Upon checking in Carlos was awesome and they had one room available as the other was being cleaned and was able to precheck all rooms and guest at the same time. This was a wonderful weekend with the Ohana and will recommend for future visits.

brooklynnhatchell (Monmouth, Oregon) 08/20/2018

The pics make the hotel appear newer and cleaner than it is. Our rooms were filthy...used bar od soap, food spilled and not cleaned up, stained bedding. They moved us and the second room still had rice on the stove.

saaks003 (Honolulu, Hawaii) 08/20/2018

Parking is 1way in1 way out, only a number of stalls available... You must get buzzed in for the parking gate to open. No elevator from parking area to lobby, stairs needs to be taken or up entrance/exit ramp for parking garage (not sure if able to use on foot) ... Air conditioner on High will keep you at a "comfortable" temp... visible in room from outside (no tint on glass door) need to keep curtain closed for privacy... minimal space between lanai door and 2nd bed for walking...

JDFirestone (Roseville, California) 08/19/2018

The Aqua Ohia had a comfortable room with a kitchenette that included a refrigerator, stove, sink, cutting board, cookware, tableware, utensils, and a dinette table. It was not a fancy hotel, but it was cozy and it felt like a home away from home. The staff was friendly and helpful. The in-house restaurant had a cool beach feel. The complimentary ice tea in the lobby was refreshing. We also appreciated complimentary pool towels and daily newspapers.

dreamkei 08/19/2018

Location is so good near Loyal Hawaiian Center and beach. Nice ocean view room with balcony. Great room, bed, furnitures, amenities. Free water service is so nice. I hope come back again. I will recommend to my friends.

dwaynemills 08/19/2018

There was roaches everywhere and the toilets we're broke and the room was dirty and they didn't have enough soap so that we could do the dishes and they never did fix our problems when we called down to the main office

Yinkmom (New York City, New York) 08/19/2018

We recently spent 4 nights at Ilikai in Honolulu. While the facility has been updated with modern deco and new appliances service by the front desk staff has been disappointing. I left my cherished Kindle reading device with unread books in the room and contacted the hotel within 24 hours of checking out. They transferred me to the house keeping but I was told to contact them next morning. When I contacted them next day and gave them my room number they seemed to have a Kindle device that matched the description. I was told to pay the UPS charge but I was happy to get it back and gave them my credit card number etc. When I got the package back I was extremely disappointed by them sending me a wrong Kindle device. This to me reflects the Ilikai’s disrespect for the customers and lack of attention to detail that makes a hotel great. This hotel is mediocre in my opinion. I can think of a better place to stay in Honolulu for the price I payed. Will not go back there.

Andy K (Brisbane, Australia) 08/15/2018

We love the Ilikai and have stayed in 4 different private Condo's over the past 4 years while holidaying from Oz. It is a bit old and the elevators a bit warm and there is no safe ??? "WTF" but if you are a Princess or Pansy then you can go next door to the Hilton. Never had any TV or internet problems, and wouldn't stay anywhere else. You do get the occasional grubby smoker on some balconies but they are hard to control.

daniel a (Sydney, Australia) 08/15/2018

The hotel is neat and nice. Our room was clean and the front desk was very accommodating. The laundry though was coin operated and cost $5 a wash whether it was a small load or not. The hotel was close to shops and beach

SunseekersTandM (Calgary, Canada) 08/07/2018

My husband and I arrived July 22 at 2 am Hawaii time. Our flight from Vancouver was delayed by almost 5 hours due to dust storms in Las Vegas. We got in to our room which was all ready and waiting ( Room 1530). This was booked through VRBO. The rental process was easy. It was dark but the sound of the ocean was relaxing. We stayed for 2 weeks. The lanai was large and had chairs and a table where we often sat watching the Hilton Luau or ate our meals there. Because of its position in the building it receives only some sun in the morning. This kept it nice for sitting on. Only recommendation I would have for the lanai is a chaise lounge chair. There were lots of good beach equipment including chairs, boogie boards, sand toys and towels. It was easy to access the ocean. The lagoon is great for kids but we preferred the ocean. The bed is very firm and comfortable and we slept well. There was lots of storage for our things. The tv was an adequate size and the cable channel selection was very good. The kitchen was well stocked with gadgets. The coffee maker broke but was quickly replaced however the 10 cup was replaced with a 5 cup maker which was ok for us but might be too small for a bigger group. The shower was a good size and nicely tiled. Would have liked to have seen a rain shower. For the age and size of the building there was always adequate hot water. We have stayed at many Ilikai rooms before and this one we always were happy to return from our day. Air conditioner placement made it a little warm in sleeping area and chilly in the seating area. I would recommend this unit and would definitely return Aloha and Mahalo to the owners and manager.

Grigoriy G (Los Angeles, California) 08/06/2018

Ilikai hotel is one of the original high-rise buildings in Oahu, Waikiki. The Ilikai is also well known, outside of Honolulu travelers and residents, for appearing prominently in the opening credits of the long running TV series Hawaii Five-O. Many of the rooms has been acquired by private investors and can be found on Airbnb. The good part is that they are remodeled and kept in a good shape, like the one I have rented on the 20th floor. The property has excellent views and next to the Hawaiian Village. I would highly recommend it to anyone who enjoys a good stay on the island.

Julie C 08/15/2018

We stayed for 10 days at Waikiki Circle recently and found it to be the most charming place. It may not have all the bells & whistles but it was clean and in the most central location in south Waikiki. Nothing was too much trouble for the staff especially John & Kevin at the front desk. We arrived after a long flight and were greeted with the wonderful news that we could have an early check-in, this being 9.30am. If we return to Hawaii we would have no hesitation in staying there again.

Still_Just_Relaxin (Perth, Australia) 08/03/2018

Stayed at this hotel for a couple of nights in early May. The booking had been made through my travel agent so i had no preconceived ideas or general info apart that is next to the beach and has great views. Both of these points are very true. I had arranged transfers from the airport and they will drop you at the kerb in front of the hotel so you will need to haul your luggage up the inclined driveway to the front of the hotel. Once at the top you will see a window opening on the left that is where you check in. John was very helpful in pointing out that my booking was for a standard room but for an extra $30 per night i could have a beach view room. I paid the the extra and was very happy with the 10th floor view. The room was on the small side but was air conditioned and had an ensuite. There was also a coffee maker, TV and DVD player that were included under your daily service charge. All hotels in Hawaii charge a daily service charge in addition to your room charge. The room was clean and tidy. The road between the hotel and the beach has a lot of one way traffic. You can get the occasional late night motorcycle, drag car or police siren going past. The cafe at the front of the hotel is called Eggs and More. It is very popular and hotel guests get a discount. I would stay here again. It is well located next to Waikiki beach and has great views.

Tamzie (South Godstone) 08/03/2018

I stayed at the hotel from 20th to 30th July 2018. The hotel was in a prime location in Waikiki but more of a tower of rooms rather than a hotel really! The reception is a hut in the lobby area (between Eggs and Things and the lift to the bedrooms). The staff here do the job but are not particularly friendly or welcoming. Having said that, one member of staff did sort out a car parking place for me at the hotel, after the first day we had to leave our hire car four blocks away in another hotel, but other than him, they were all fairly surly! Our room (I stayed with one of my daughters) was comfortable (we each had a small double bed), with a good shower in the non-bath room! The housekeeping staff kept our room in good order, with clean towels daily and beds made (although not changed during our stay, as far as I was aware). There is a resort charge of $26 a day, which covered our use of Wifi, a coffee machine in the room, a paper, use of a room safe, use of DVDs (which we used extensively) etc. However, given this is the rate for most hotels, it seemed excessive for the services we actually received at this budget hotel (and added $260 to our final bill!). There were some minor issues, for example, the refrigerator in our room was extremely smelly. We did try and keep a few things in this but they ended up smelling too - so we couldn't store the products in this, we would have liked too i.e. we would have liked to have had some breakfast items (my daughter is vegan, so found it really difficult to cater for her needs, with few restaurants having vegan options) but the state of the fridge made this impossible. If we had had a baby with us and needed to store their food/milk, this fridge would have needed to have been changed - it was awful! The is also construction work going on next door i.e. it appears either another budget style hotel is being built OR apartments, and this commences at 6am in the morning. Not good if you want a lie in!

Harrietxo (Yeovil, United Kingdom) 07/25/2018

Stayed here in November last year, price was really reasonable compared to other hotels in the area. The location of this hotel is amazing, right on Waikiki beach, literally come out of the hotel lift, cross the road and you're right there in the perfect spot! Rooms were cleaned daily, had a coffee machine, small safe, tv had a ps3 with it and reception gave us a card which we could use to rent movies from a machine for free, great choices too, had all the latest releases so this was a pleasant surprise. Views from the rooms at the front of the hotel are incredible so would recommend spending a little extra for these rooms. Had a very enjoyable stay in Hawaii, this is a great base for anyone looking to stay in the Waikiki area on a budget.

Ninn4 (Orlando, Florida) 07/23/2018

This is the place I will stay in Waikiki. The location cannot be beat. The beach is at your door with many restaurants and everything else you need. The front desk staff are great. They are professional, take their jobs seriously and do it all with a smile. It is a small boutique hotel with rooms to match. The bathrooms are modest and rooms on the smaller side but perfect for your visit. You won’t find better value, a better location on cleaner spot. The balcony with the beach view was a nice treat for my morning coffee.

Emily N 08/07/2018

We had a family member unexpectedly admitted to The Queen’s Medical Center and I was looking for a place to stay within walking distance of the hospital. So happy to have found Aston at the Executive Center Hotel! I have always stayed in the Waikiki area or near the Ala Moana Shopping Center and knew that the hotels in the downtown area are generally a little less touristy so I didn’t know what to expect. I am happy that I chose this hotel because the location was perfect for me and my sister. Not a great area to walk around at night but we enjoyed a great dinner across the street so didn’t need to venture far.

kauaivalentine (kauai) 08/01/2018

Work often takes us from island to island and for training weeks as well, usually centered in Oahu for cost-savings to the outer islands, we do well choosing the Executive Centre Hotel. We can book larger rooms to save costs and we can always cook and enjoy a meal in our rooms. Views vary - but a glimpse of the skyline is all you need to get a feel for Honolulu swaying palms and gentle winds. The linens are always amply supplied and crisp and clean. The toiletries, coffee selection and decor are aloha examples of the Hawaiian relaxed ambience one can feel even in the city. Everything one needs is 'right around the corner' and walking is enjoyable for the explorers.

Walter H 06/30/2018

Great hotel with updated rooms, in the middle of downtown Honolulu. Great views, has a pool, laundry facilities on-site(and some in the rooms), kitchenettes, and some of the best rates on the island! (Below the tourist trap Waikiki!). Lobby is clean (actually below street-level) and while hallways are dated, they have been maintained. Will definitely use as my go-to place when doing business in Honolulu!

prefbid60 (Huntsville, AL) 06/20/2018

The room size can not be beat. It is like getting a Condo instead of a room. However, my room seems to have some maintenance issues. The shower leaks around the head, the bed is not the most comfortable I have ever had and the air conditioning goes through periods where it just doesn't seem to be able to catch up. It isn't bad, just not top notch. The lobby layout is a little confusing and takes a couple of passes to realize how to go from one area to another.

Lady_Katie_Kate (Australia) 05/21/2018

This hotel is very overpriced for what you get. It needs some serious updating. I'm a little confused as to why it rates so highly on TripAdvisor. The corridor leading to our room had a very strong smell of smoke, which was not nice. The room itself was quite run down and the aircon was not good, it was freezing the whole time we were there. The bathroom was falling apart. The staff were not very welcoming when we were checking in, but the check out staff were lovely. Overall it was ok but not worth the price they charge and I won't stay here again. The location is ok, as this was our last night we wanted somewhere closer to the airport, however I would have rathered stay in Waikiki and just gone the extra distance.

Joanne R 08/19/2018

The is at the very end of the Waikiki strip, across the road from the Zoo. We loved the location and beautiful views from our ocean view room. We were on the 4th floor and had slightly obstructed view because of the clock tower in front, so would suggest you request a room on the 6th floor or above, if you want an completely unobstructed view. Was able to request a kettle to make tea in the room, as the room only provide a coffee percolator.

Teresa L 08/19/2018

Reasonably priced for what you get there is an actual balcony you can stand on with table and chairs. Views very lovely. AC needs some help, room stayed muggy. Valet parking among the best priced in area. Close to the beach and park and zoo.

mlempx4 (Minneapolis, Minnesota) 08/18/2018

My husband and I searched for months trying to decide on a hotel that would suit our needs. We don't mind the crowds BUT we also didn't want to be in the thick of them either. This was our second trip to Honolulu. The first time, we rented a car and stayed in Kailua in a VRBO. We quickly realized we are NOT VRBO people. We like our privacy, amenities of a hotel, and the ability to walk everywhere to get our food, go to the beach, etc. Having to drive everywhere in Oahu traffic was not something we wanted to experience again. So this time, Park Shore Waikiki fit the bill. We stayed in late Feb-March 6. Park Shore has THE BEST location for us. Not only did our room on the 10th floor have partial ocean views but when we stepped out onto our deck, we were looking at the peaceful Kapiolani Park/Honolulu Zoo grounds. We had treetop views which were stunning at all times of the day. A HUGE shout out to Michelle who put us in our room. We signed up for the Insider email before booking our room online which gave us 10% off the room rate. Part of the perks of the Insider rate is an upgrade upon check in (which Michelle did for us) and a cute little vinyl type bag cooler with a couple granola bars and water bottles. I think there were Hawaiian chips and cookies in there as well. Our vacation was really starting on a high note!! We only encountered a few minor issues that may bother some people but didn't effect us much. 1) The room doors slam loudly--we just held ours until it shut in consideration of others 2) There is noise from the street but that's to be expected with 2 major roads out front. The beach and park are right there so I just focused on those things 3) They have coffee and juice in the lobby--coffee was not very good. The juice was refreshing after being at the beach, pool. However, I found the ABC Store #66 that faced Waikiki Beach (basically it's located in the lobby level of the hotel) had the most delicious self service drip coffee all day long (they had a Signature Blend, Moana Dark and my ADDICTION all week long, Vanilla Macadamia). For a large, it will set you back $1.46!!!! Starbucks is also right outside the hotel but I was happy as a peach with my Vanilla Macadamia. 4) No bathroom fans---self explanatory 5) There was an "industry night" party during one of the days we were there. Lulu's Waikiki was hosting it and it kept my husband up all night (3-4am). Even with a noisemaker to drown out noise, it was incredibly loud for him. I didn't know anything was happening so I guess it depends on if you're a light sleeper or not. We are already planning a trip back this January. We won't go anywhere else. We know what works for us and it is the Park Shore. We encountered friendly staff and it's location to restaurants, beach, more restaurants, etc is second to none. I also spent time in their pool, which is small, but it's on the 3rd floor level and with great views of the park and the beach so no complaints there. You also get a beach card upon check- in which allows you to check out towels and a small chair for the beach. Just return them and you get a card back for the next day. It was super convenient. Can't wait to return!!!

Curt203 (Sydney, Australia) 08/18/2018

We had a great corner room (number 1424) with views from our balcony over Waikiki Beach and the Pacific Ocean on one side and Diamond Head on the other. The staff were very friendly and helpful during our 4-day stay. This is an older property which has been nicely furnished and well maintained. The location is perfect with very easy access to the beach and to the many restaurants and shops along Waikiki Beach.

Kelvin L 08/17/2018

Waikiki was one of the highlights of the trip. The hotel is in a great location and had excellent views of the beach and ocean. The rooms are very comfortable and had everything you expect. All the staff were friendly and helpful. Would highly recommend to anyone looking for good quality accomodation.

DawnHendrick (Hobart, Australia) 08/05/2018

Yes this hotel is in need of renovation - but that has started and once completed I am sure the room rates will rise. However for now this is a very affordable comfortable hotel located right in the heart of Waikiki. The two rooms we stayed in (5 weeks apart) had everything that we needed (microwave, fridge and cooker) The bathrooms were fine and the pool is wonderful after the heat of the day. Yes it would be nice if there was free WiFI in your room but at least it is available near reception if you need it. The staff couldn't have been more helpful and I would happily recommend it to anyone wanting somewhere affordable to rest their head at night.

Ninni2510 (South Pole) 07/31/2018

This place is awful, there are roaches crawling on the walls, internet does not work as well as the shower and they don’t even provide you with large size towels. The rooms are run down. Overall the worst hotel experience of my life!

soliteyah (Philadelphia, Pennsylvania) 07/15/2018

As a budget traveler, I'm used to dated rooms, but this one really was in bad shape. It had multiple dark stains in the shape of an iron on the carpet, the bathroom vanity was missing doors on the bottom, the bathroom smelled of bleach, the room itself smelled musty, and the shower looked iffy enough that I wore flip-flops into it. To top things off, there was Wi-Fi only in common areas. Seriously? In 2018, no Wi-Fi in the room? Ugh. Normally I'd say you get what you pay for, but with tax we paid a good $200 for this place! The location was okay -- walking distance from Waikiki Beach and the Ala Wai Canal, with plenty of restaurants and shops nearby. And we appreciated the hotel's flexibility when we needed a late check-out. Budget spots in Waikiki seem hard to come by, but there must be better options.

M Hanifah N 07/10/2018

I needed a place to stay while waiting on an apartment. This was the least expensive. The staff were friendly and helpful. It's located in Waikiki and a quick walk to the beach. The hotel is worn and could use some updates! I killed three roaches over the few days that I was there. There is no parking at the hotel, but you can unload. They will give you parking options.

cbkrays (pune) 06/24/2018

We stayed here for three nights from 23 to 26 May 2018. Very Good location. No breakfast or restaurant in the hotel. Plenty of small / big eateries, grocery shops, malls & beach very close by. It’s a three storied building surrounded by skyscrapers all around. It has a small swimming pool with trees around. When one sits in the balcony (Our room was facing pool), one has a feeling of being in oasis in a desert. Rooms are slightly on the smaller side. Toiletries generally ok. Micro, cooking range etc available. Cutlery & crockery not of good standard. One day’s rent is deducted on booking as a deposit. Hotel does not have a lift (not given in the website). However, luggage were taken up to our second floor room by the staff. The corridor was stinking. Most of the gadgets in our room were dysfunctional. It took more than 24 hrs for all to come in line. However, I was given a financial compensation for the same (I asked for it). Hotel was planned to go for renovation. But that doesn’t mean that there should be stink or the gadgets would not work. Two of the front desk staff (both male) were impolite & also not helpful. In fact one did not intimate me an important message (about discount) for about 24 hrs. When asked, he started giving lame excuses. Also he totally forgot to intimate the staff that I would pay the bills in cash & not by credit card. This caused a little confusion at check out time, but resolved. The ladies in the front desk were helpful. Being a part of the Aqua group, this hotel had many free / concessions from many shops around. This was not told to guests. They just kept a small notice on the front desk. Accordingly we missed many such facilities. It is in the hotel’s interest & for their publicity that they should intimate the guests. All airport shuttle service providers touch this hotel for pick up & drop. WiFi is just in the lobby & not inside the room. Hotel has a luggage room where they keep luggage. Besides all these problems which I am sure are getting looked into during renovation, we shall stay here if we again visit Honolulu just for two reasons… great location and the joy one gets just being in an oasis amongst the skyscrapers

Vasudha P 08/19/2018

This is one of the best hotels we have ever stayed at. It is good for any vacation. It has great service, close to a park and beach, great price and has amazing amenities like bikes, wine/coffee, pool chairs, towels, PS3, and much more. It is clean, well maintained, and updated.

Brian F 08/17/2018

I have stayed at the Lotus a few times in the past and have always had a pleasant experience. Given those previous pleasant stays, I booked two nights for a quick pleasure stopover on Oahu on my way to Hilo from San Jose. My first night there I had to go to the hospital for an emergency surgery and ended up waking up the next morning on a ventilator in the ICU at Queens hospital in Honolulu. I knew I was going to be in the hospital for at least two or three more days to recover. I knew no one to help me on the island, and I had my room booked for one more night with all my clothes there at the hotel and a rental car due back the next day that was parked at the valet service at the hotel. That first morning in the hospital I got an email from Ward Almeida, the manager of the Lotus Hotel. He had been informed by his staff of my having to go to the hospital and apparently made some calls and found out I would be in the hospital for a couple more days. The email he sent informed me he had returned the rental car for me and cancelled my reservation for the hotel room for that night so I wouldn't be charged for a stay while I was recovering in the hospital. He also offered to have all my belongings delivered to the hospital. I called him later that day after being taken off the ventilator. I thanked him for his excellent service and asked if he could please store my belongings until I was released from the hospital as my new plan was to book another night at the Lotus once I was discharged. On the morning I was discharged from the hospital, I made a reservation at the Lotus for that night using their website.. Soon after I made the reservation, I received another email from Ward stating he noticed I had made a reservation and that he had also noticed the price was higher than the room rate of my original reservation as it was made with such short notice. He informed me he would be sure I would be charged the original rate of my original booking. I returned to the hotel that day and all my belongings were nicely organized in my room. I also received a bottle of wine, a box of chocolates, and a welcome back card from Ward sent up to my room. I have travelled extensively and have never experienced that kind of above and beyond service at a hotel before. I am very grateful to have received such excellent service. I will continue to stay here whenever I come to Oahu.

Hilohomegirl (Hilo, Hawaii) 08/15/2018

This has been our favorite place to stay since it opened. Clean, comfortable rooms and lobby; quiet location and friendly staff. And we really appreciated all the little amenities that made Lotus special -- Illy coffee in rooms, wine and cheese in the afternoon, proximity to great beach and use of mats/chairs for it. But on our last two stays we noticed many of those nice extras are being eliminated or reduced. Looks like manager is just trying to save money. Rates keep going up, tho.

Nathalie P 08/12/2018

I booked this hotel because of close proximity to kapiolani park for an early morning race. I could not be more pleased with my decision. The staff are welcoming and attentive. The rooms are spacious and clean. The location is perfect - far enough away from hustle and bustle of Waikiki but still close enough to walk into business area if needed. I requested a quiet room as we needed a good nights sleep before the race and hotel completely accommodated us and provided upgrade. So very thoughtful! They also have great amenities like coffee and water station in the morning, video games and movies for kids if needed. They are also pet friendly for fur babies. This hotel is awesome. I couldn’t have asked for a better experience. I have already booked 2 more stays for future races! Thank you Lotus!

EtkOgg 08/02/2018

Small hotel with great staff. They are very attentive, helpful, and friendly. Always smiling and great attitude. Older hotel, but excellently maintained and clean. This was our seventh stay. Still great.

913Yarbroughs (De Soto, Kansas) 07/22/2018

We rented our condo through VRBO so we did not have any dealing with the front desk other than asking for the key to the restrooms in the lobby or begging for change for the laundry since we did not have linen service. We had a room 3014 on the 30th floor facing the south so you have a great view of the ocean. It has a full kitchen and was advertised as sleeping 4, but it was tight for all of us to fit. The extra bed that was included was a "futon mattress", but looked like a patio chair pad. The cost of the room was great compared to others that we looked at and the price has since been increased, but still better than other options out there. One long block away from the beach. Pool was closed for our last two days due to a leak. The VRBO arranged another pool for us to visit right across the street. Parking garage is tight, but is included in the rental. Easy access, not like those hotels that require valet parking.

JandS-Adelaide (Adelaide, Australia) 07/07/2018

My husband, daughter and I booked a 5 night stay in a one bedroom condo. Rooms very small and quite dated but the main problem was that whilst it was marketed as being able to sleep 3, the third bed was a blow up mattress!! Also nowhere to put the blow up mattress so had to move furniture around to use it and as we didn’t want the hassle of pumping it up every night, we had to stand it up against the wardrobe during the day which made access difficult. Quite good location and nice pool area, close to beach and near bus stops. If booking for only 2 people would be fine, but if looking for room for a third look elsewhere!

Mary R 07/02/2018

So over priced for very old and dated property. Paid up frount in Australian dollars in October last year.On arrival asked to pay another $25 US per day for resort costs. E.g. Wi-Fi to room and safe. All things that should be included in cost as NOT a resort at all. No restrants,bars. Pool closed for cleaning during day. Twice in 10 days.Arrived at 6am check in 3.30 pm. Although I had flights out at 6am of departure. Very poor organizing that they could not organize cleaning staff to have rooms ready for overseas travellers. Good by Hawaii. Back to Asia next time.

SammyDog10 (Massachusetts) 06/28/2018

The pros: location, parking on site ($20/day), and very friendly and helpful staff in all areas of the property. The cons: property has a decent lobby but room we had and amenities (pool area) are rundown. The room decor and furnishings were very dated and worn. Kitchen had old linoleum tile. The bathroom also had old linoleum tiles that are separated due to water damage so moldy in the seams. Tub was so old and worn it looked dirty. (Totally gross - I do like to have a clean room.) Bottom line: I would not recommend to anyone unless you have no other options.

johncK6328VL 06/18/2018

This hotel is in a great location, but is starting to show the wear and tear. Repairs in the hotel room are a bit rough. Holes in the wall have been roughly plastered over, but not sanded smooth. Then painted over but not in an exact matching paint. Sliding doors that separate the bedroom and lounge area are a bit worn and rattle. Bathroom is very compact. If you are looking for a cheap overnight accommodation this may suit, but would not recommend for a longer stay.

Linda L (Sydney) 08/20/2018

Aqua Pacific Monarch is only 2 block walk to the sands of Waikiki. The hotel is older than most close by resorts but the rental condos are great with clean rooms, Hawaiian decor wonderful views from your balcony. The local bus system is opposite the hotel so you can get a quick ride to Ala Moana mall and Ward centre.

Hannie1976 (Melbourne) 08/19/2018

We ended up loving the hotel but there was definitely a bumpy start. Arrival was fine with our apartment being ready despite our early flight. The reception staff member was really lovely and the process was efficient. Our day unfortunately went downhill when we saw the room. I was crushed. WE were allocated a room on the Penthouse Floor. Unlike the other rooms, our room was behind a separate door that led to two apartments. The apartment was horrible. The only plus side was that it was two bedrooms but the main bedroom was so hot that it was almost unusable as there was only a small fan. The bathroom was worse though. It was honestly a death trap. I don’t know how they can rent out an apartment with that sort of shower. It was clear that the space had previously had a large hot tub in it. The hot tub was long gone but rather than Reno the bathroom, it looked like it had been converted to a shower even though the pipes were still sticking out from the previous plumbing. To make matters worse, you had to climb up a step ladder to get in and out of the shower. It was unbelievably dangerous to have to do that in a wet space. I also had to clean the entire apartment on arrival as it was filthy. To the absolute credit of the staff, they were very accomodating with our request for a room change. We spent the first night feeling miserable and worries about our kids using the shower but the rest of the week was great. Our new room was exactly like the pictures (the first one was nothing like what I expected), and we really loved the location of the hotel. Staff were friendly and the pool area was great. You really can’t beat the location due to the proximity to the beach. Our apartment also had a fantastic view and a lovely big balcony with a table and chairs for outdoor dining. Everything in the second apartment was clean and in good working order. My only regret is that we spent the first night in a substantially sub par (and dangerous) apartment.

Claire N (Stockport, United Kingdom) 08/17/2018

If you want The Hilton, pay for The Hilton. If you want a reasonably priced, clean, comfortable hotel in the best location, stay here! We enjoyed every minute of our stay here, didn't have any problem with the noise (?), and found every member of staff courteous and happy to help. We would book here again in a heartbeat.

Borderlinetraveller (Wellington) 08/15/2018

We stayed for a night between flights and presumably were therefore not offered one of the better rooms. Ours was on a lower floor and there was plenty of mould on the curtain linings, the bathtub was cracked and the aircon was old, needed earplugs to sleep through and was not up to the job of cooling the room on a hot summer day. Louver windows, normally not visible behind curtains, hadn't been cleaned in a while. Other than those areas the room was clean and the beds comfortable. A balcony was only about 2 foot wide and unfurnished. On the plus side, there was a full kitchen including a proper oven, and the hotel was two blocks from the shore. We arrived on an early flight and were able to use a communal sparsely furnished area on the top floor to get changed and repack for the day until our room became available. There are free shuttles to the Ala Moana shopping center. Ours took half an hour to arrive and took another 25 minutes to get there via a very circuitous route. But still, free. Rooms 6 and 7 on each floor face the city and are likely noisier, especially on floors below 10. Everything on Waikiki is very expensive and this isn't the only property in the area that benefits from the popularity of the location and limits investment to maximise profit. Found the staff extremely helpful and friendly and the chap at reception remembered my name despite having met us only once the day before, which was impressive. Transport advice was good. Overall, OK for a night but we would not be back for a longer stay and would probably avoid Waikiki as the value for money proposition isn't that great.

Aaron K (Placentia, California) 08/08/2018

Stayed in the Aqua Pacific Monarch with my wife for our honeymoon in August 2018, and we couldn't have asked for a better place! Here's why: Location: 2 short blocks from a less-crowed area of the Waikiki beach, literally a block from an ABC store (like almost everywhere in Waikiki), and has the best Musubi place in Oahu basically in the lobby of the hotel (Musubi Cafe Iyasume). Rooms: All condos, so all very different I'm sure. However, ours was on the 30th floor with an ocean view, and had a great little patio that a perfect place from which to watch the Aloha Friday fireworks. Staff: Super attentive, and very friendly. In particular, a staff member named Daniel seemed to always be there to lend a great restaurant recommendation or provide prompt service for our room. There was one day we didn't get our room serviced, and they responded my immediately apologizing, cleaning the room, and sending up a gift basket! Would love to stay here again, and definitely would recommend!

Stepb4U (Bishops Stortford, United Kingdom) 08/14/2018

We stayed here for a wk and the locations is right on the centre of Waikiki beach. The apartments provide everything that you will need and were very comfortable. Washer, dryer, full kitchen, 2 bathrooms, 2 bedrooms comfortable lounge, not that we needed that and a balcony with fantastic views which I must admit is where I spent most of the time when in the apartment. The staff were always very friendly and gave a warm welcome when returning. Lots of restaurants very close by and a reasonable pool area. The gym was excellent, very well maintained and clean so we had a lovely stay. Only thing I would say is that it would have been good if the hotel provided beach chairs to take to the public beach as Lounger rental is very expensive on Waikiki beach.

08/14/2018

Spacious condo accommodations directly across from beach at Waikiki. Spectacular uninterrupted views of beach and ocean from balcony. Well appointed, larger kitchen and living spaces. Washer/dryer in units. Valet parking. Little problem with air conditioning which was repaired but never worked properly.

ryanmU413IQ (Bellingham, Washington) 08/11/2018

Great property and location. Newly remodeled rooms are really nice as is the newer facilities like fitness room and outdoor gathering areas. Staff if very friendly and helpful at every turn. Location can't be beat!

Adeline Q (Mount Prospect, Illinois) 08/07/2018

The Residences at Waikiki Beach Tower is right across the street from the beach...excellent location. I especially enjoyed walking through the 'tunnel of flowers' to the hotel's entrance. The staff was efficient & friendly, and our rooms were huge, & the kitchen was great.

573saleemd (Tokyo, Japan) 07/21/2018

We booked a 2 bedroom hotel apartment but were upgraded for approximately 80 dollars per week inclusive. Glad we took the room upgrade. The best rooms on the tower facing ocean are 02 all other rooms Upto around 17th floor face another hotel which looks into your room. From 17th floor up rooms with 01,02,03,04 will have clear views. Naturally I believe up to 17th floor will be slightly cheaper due to the low access to Ocean views. The whole appartment was well equipped and the master bedroom faces the Ocean. With 3 children this room on 1102 was perfect for space with 3 tv’s linked to a android box allowing all of us access to thousands of programs over 3 tv’s. The washing machine and dryer were the most used with our family of 5! The customer relations officers that were allocated to us Mary and Yumi were charming and very helpful with daily reports on the weather and things to do in Honolulu. Parking was perfect as we had a rented car and access to the car was very convenient. Hotel provided towels for the beach and we borrowed them for our trips to other beaches and the Water Park. All in all a very satisfactory stay at the Residences. My photos attached are in reality with us living in the space. They are not picture model showrooms of the space. I believe one can get the feel of how one lives in this space. If you stay here it will be full value for the comfort and service. Enjoy.

ShelOt (Boston, Massachusetts) 08/10/2018

I recently stayed in a city-view room on the 6th floor at this property while on business for over three weeks. I chose this property due to the budget, location, and room amenities (kitchenette). I have to say that everything was wonderful from the start. The room was exactly as described / photographed and kept very clean. All of the staff I encountered were very helpful and always pleasant and smiling. The reception was a great bonus and the gym was clean and very well-equipped. I also appreciated the laundry facility. As a woman traveling alone, this was the perfect location for me. It is just on the edge of the busy Waikiki area and was very convenient for shopping, dining, and exploring.

swingonastar (Los Angeles, California) 08/07/2018

We stayed a week here and enjoyed our stay overall. The staff were all very nice. I loved that we were able to rent beach towels. The buffet was very small and the food is pretty much the same every day. You have to get there early if you want to get a seat. Our package included the breakfast buffet so we ate there but otherwise I would skip it. It was great to have a refrigerator in the room so we were able to buy milk for our daughter. I do wish the room had a microwave so we can microwave our leftovers. I wish they would have some sort of warning about the pool. It is an oddly shaped pool. The dangerous part was that where the stairs are, the pool splits into 2 parts: the right side of the stairs is the shallow end and the left side of the stairs goes from 4 feet to 6 feet in like one step. In normal pools, where the stairs are, that is the shallow end. As you walk further, the deeper end comes on. NOT in this pool!!. When I was there, I saw a Japanese lady carrying baby (less than a year old) into the pool. I was standing near the right side of the steps with my 3 year old daughter. She went to the left side of the pool with the baby. I watched her walk down and before I could say anything to her, she went down under the water. She was struggling to put the baby to the side of the pool. I shouted at my husband to get the baby from her because I couldn't leave my daughter. He swam over picked up the baby and swam with the baby to the stairs while mom swam back. It was a very scary situation. I can't imagine what would've happened if we weren't in the pool that day.

ulus96792 (Las Vegas, Nevada) 07/31/2018

Our stay at the Luana was awesome!! But one employee really stood out to my family & i. Her name was Jessica she was so helpful, she went over & beyond to get us the perfect room for our large family & even gave us some tips on places to visits & eat. Jessica was a huge help during our family vacay. I’m huge on customer service & hospitality & Jessica definitely embodied all of that! Thank you so much for making our stay in Hawaii a memorable one.

jdavisberryjr61 (Honolulu, Hawaii) 07/30/2018

I was treated so well by the reception desk staff.Kim, Chastity and Shannon really represent the Aloha spirit. They were very helpful with all my questions and gave me great suggestions on what to see and where to eat!! They also printed directions to my destinations!! I couldn’t have aske for a more friendly and welcoming staff! Mahalo Kim, Chastity and Shannon!! Great Job! I will be back and refer my friends! John Berry

Marina S (Los Angeles, California, United States) 07/28/2018

The hotel met all our expectations. Great location, just minutes of a slow walk from nice and sandy De-Russy beach and from the all main attractions and shopping places in the heart of Waikiki. The hotel is either pretty new or recently remodeled, very neat and clean. The room size was big and comfortable enough for our family of 3, with a good working air conditioner and a kitchenette fully equipped and ready for any needs. A pretty small but nice swimming pool and fitness center on 1st floor. Several small grocery stores just a cross the street. The hotel provided free beach towels and light chairs to take on the beach. Very friendly and always ready to help personnel. Great daily housekeeping. We would like to offer a special thank you to our housekeeper Shella who was so friendly and kept our room in a great condition on daily basis. Another convenience that we would like to mention - the pick up for any tour is just across the street or a short block away. So, our stay in this hotel was a great fun and pleasure. Also, even though the hotel is located very close from the heart of a crowdy and noisy Waikiki it provides a very quite and relaxed stay. Will definitely stay there when going back to Hawaii.

Colledge69 (Birmingham, United Kingdom) 08/16/2018

Where do I start with this place. My wife and I were visiting Hawaii for 10 nights as part of our honeymoon and after 5 nights in Singapore, we made the long 16 hour flight via Manila to Honolulu. On arrival we were informed we couldn't check into our room until 15:00 (frustrating after a tiring flight but fair enough). After returning to the hotel at the instructed time we were checked in and given the key to our room. Now bearing in mind we were paying $187 per night, upon entry to the room we were horrified. It was clear on first impressions that the advertisement from our accommodation provider was in no way reflective of what awaited us. Firstly, what can only be described as bodily excretions were splattered up the rear of the curtains and while on the subject - they looked like someone had taken a samurai sword to them. Despicable. Following on, the decor was old and battered with scuffs and scratches visible on every surface. The balcony was filthy with floor Staines everywhere, the sliding doors felt like were going to collapse and the less said about the wardrobe doors the better (Off the runners). Bathroom was absolutely ridden with suspicious looking staines and marks. Dusty old games consoles underneath the television?? Do me a favour. After our complaints about the room we were offered another but suffice to say it was as bad if not worse than the initial one. If there's a silver lining in this cloud, the gentleman on reception was very apologetic and understanding, and was very quick to provide us with a full refund. After our brief visit, its clear this hotel appeals to a particular type of clientele i.e. young groups/backpackers and it should be made abundantly clear when advertised that couples or families are not suited. I cannot stress how disgusted I am with this place and if I were in a position of authority within the accommodation/hospitality industry i'd be coming down on this establishment like a tonne of bricks. False advertisement laws are being broken on a colossal scale. I intend to pursue the matter further with our accommodation provider in order to prevent this happening to other unfortunate holidaymakers. It very nearly spoilt our visit to Hawaii and honeymoon on the whole. This is advertised and i quote as a 'clean, spacious and modern establishment' however this couldn't be further from reality. How dare they charge such an extortionate rate for a hotel bordering on a hostel. In fact, I've stayed in hostels across Europe that are cleaner and more modern. Avoid at all costs, pay the extra $20 a night and stay down the road. Save yourself the aggravation of moving everything to a new hotel.

Derek B 08/11/2018

The room was good, with an outstanding view. Clean and well maintained. A great nights sleep with an efficient staff. Be aware that the shuttle doesn't run all of the time and it's approx $60 US from the airport to the shuttle. We were on the 37th floor and I don't do heights so the incredible nightscape was wasted on me, I pulled the curtains closed.

Hannah L 08/06/2018

I was expecting a nothing special hotel when we booked this hotel. I do however believe the hotel we well under par even for a 2 star hotel. This hotel made me feel like I was staying in social housing. I needed to do some washing and let me tell you, it was a horrendous experience. There was an attempt to renovate at one stage but it was a dodgy job. The carpet even had lumps. Worst of all we had the loudest air conditioner in Hawaii. After long hot days, the After 5 nights of feeling like we were at the wrong hotel, we checked out and went to the Hilton Hawaiian Village. Given this was our honeymoon, this was a terrible place to stay. The Hilton was a dream.

Roger M (Okinawa City, Japan) 08/02/2018

I think instead of venting (since I'm still very upset) I'll just post a list of bad and good items. Bad: 1. feces outside of the toilet upon arrival. 2. Got our baby stroller stolen in front of staff. 3. Urine smelling furniture. 4. Filthy carpet. 5. Over the top rude staff. 6. Malfunction equipment (doors, WiFi, etc) 7. The security guard made my 2 year old cry over a sticker. (What?!) 8. No cleaning service. 9. Noisy neighbors. (Almost breaking balcony door since they got locked out in the 34th floor at 1am, see #6) 10. Only 1 ac, which sounded like a military aircraft in the bedroom. 11. ROACHES EVERYWHERE! 12. DIRTY KITCHENWARE. 13. Unsafe for young children. Good: 1. Location. 2. View 3. Pool. 4. Convenience store in premises. 5. laundry facilities. 6. Great living tenants ( more helpful than staff that gets paid to help you) Bottom line, I would rather spend a little more money and stay at a clean healthy hotel than be treated like a pest in a pest infested building. Don't let the website photos misguide you.

jjones4090 (Kansas City, Missouri) 07/26/2018

My partner, my son and I stayed at the hotel for almost a month and I just want to express my experience. When we checked in we were put in a small Studio and I understand it was what we booked for but I went to the front desk to see if it was possible to move me to another room that’s bigger, the girl at the front desk Teri said she’ll try her best to move us, which I’m great full for because Steven placed us in a one bedroom 3621..such a beautiful room and view..my suggestion for housekeeping is to keep up with the job title. Every-time they come to clean our room we end up calling front desk and letting them know that housekeeping did not make our beds, did not vacuum the floor or empty the trash. I did not put the do not disturb sign on so I don’t see what the problem is. The front desk needs people that are up to par with the job title. The young boy Michael who to my understanding is the intern is always on his phone, reading book in the front,leaning on the counter, and even sleeping at times we come down to get pool towels. Also he needs to stop whistling this is not a playground. That girl Suki is very nice but her breath is just not acceptable..you are dealing with guest and we don’t want to smell that when we check in. Front desk uniforms are just unacceptable, out of all the hotels We’ve been too this has been the worst uniform’s I’ve seen. Please change it. Over all my stay was good but not great..staff was awesome just a few things that needs to get it together... Please get it together because I would love to come back to this hotel..

SFcatamount (Santa Fe, New Mexico) 08/19/2018

Our family of three was in Oahu for a couple nights before hopping over to another island and the Ewa was exactly what we needed: a reasonably priced, comfortable hotel in a good location for a short stay. Pros: Price (relative to other places in Waikiki), location (short walk to the beach and pretty easy access by car to other nearby sights). Comfortable beds. In-room fridge was handy. Lots of eating options nearby for all budgets. Our room was on the seventh floor and we enjoyed a quiet, undisturbed stay. No lanai but could catch a glimpse of the ocean from the window which was unexpected. Front desk staff helpful and friendly. Cons: Yes, it's an older property but seems well maintained. The one elevator is old and slow, but better than nothing ... just be prepared to wait. Parking is nearly non-existent and expensive (par for the course in Waikiki). Of those that do exist, the spaces are very tight and hard to get into. We felt lucky to find the Ewa and I must say I've spent more for lesser places in previous trips to Waikiki.

nko2801 (Austria) 08/12/2018

Good-bad-good: Good: Location is great! Right in Waikiki and Diamondhead in sight. Numerous shops and restaurants very close. Bad: When we first got there, they put us in a tiny and umbelievably noisy room. It was like sleeping IN the elevator and RIGHT NEXT to our neighbors' TV. Would have ruined our stay on Oahu. However,... Good: ...once we talked to the front desk they immediately gave us a beautiful and quieter room and we had a wonderful time!

drkreitzer (Cedar Rapids, Iowa) 07/12/2018

Awesome location lovely staff but hidden charges the anemities cost you 17.00 a day extra on your bill. Not sure why everything can’t just b straight forward That charge was for newspaper which I never saw and shuttle service which I never used and internet we are in the middle of a medical emergency and really don’t need the surprises added to an already expensive scary time

travelocityknome (melbourne) 03/31/2018

The Ewa Hotel was just what I wanted. It's a budget conscious hotel near the beach, waikiki strip, the local bus and an awesome food truck (Mami's Empanadas). It is a good hotel (decor is of the 80's) with friendly staff. It's maybe not as fancy as those on the strip, however it is clean, friendly and recommended for its price point. The rooms have enough space for you to spread out, bathroom is good and beds are comfy and on site laundry at an affordable price. We opted for a kitchenette to save $$ on meals and opted to do breakfast ourselves most days using the facilities and getting supplies from ABC Store or Food Pantry. Good location at the Honolulu Zoo end of the strip.

MrThrill (Adelaide) 03/29/2018

Considering it's in Waikiki and only 5 minutes from the beach, this is a good choice for the budget conscious traveller. Yes, it's a bit dated but our room was huge and the beds comfy. The 3pm check-in time is a bit late, if like us, you had a long overnight flight.

DavesRitz (Kihei, Hawaii) 08/21/2018

I love the Aqua Oasis. The location is perfect, the staff is always very friendly, and the rooms are good sized and very clean. I highly recommend staying at this location when you're visiting Honolulu.

annapp69 (Melbourne, Australia) 08/18/2018

This was my 3rd stay here and won't be my last. The hotel is is a great spot close to everything, it's clean and the staff are super nice. We were welcomed back and upgraded to the penthouse which was really nice. All the staff we deal with are so helpful and nice from Nicole at the front desk as well as the other staff at the front desk to Mike and Mark the porters as well as the other gentleman who i'm not sure of his name. Both Mike and Mark remembered us from our previous visit and were very welcoming and helpful with sorting out our transport to the airport. They are always pleasant. Highly recommended. See you next year everyone.

Wanderering1 (Lake Macquarie, Australia) 08/15/2018

This is not a resort hotel but it does a very good job at serving its clients effectively and without pretensions. Breakfasts are good, but don’t expect hot food or a chef turning crepes. The rooms are clean, if a little worn. It’s a couple of blocks to the beach but lots walk passed here on their way for a swim so it’s not too far. It has a small pool and lifts service up to 10 floors. As to convenience it is a block from the main street of Waikiki but more importantly it is opposite the Waikiki Trolley terminus which is under the Galleria complex (ask the doorman for directions as the entry point is a little hidden). The biggest question: “Would we stay here again?” Answer: Yes.

Milton H (S.Paulo) 08/08/2018

The Aqua Oasis on Lewers is really close to everything that you may want experience in Waikiki. Almost everything in a walking distance (restaurants, bars, malls, beach, and ABC store of course). It looks outdated and needs to be renovated but still workable. Rooms are fine (try to book 2 queens - roomier) and clean. Continental breakfast consists of coffee , milk , some bagels and wheat/white bread along with butter and jelly and some fruits (pineapple, orange, honeydew) . They stop serving precisely at 9:00. IHOP around the conner (Lewers and Kuhio). The down side is the parking charges - US$ 35.00 per day added to resort fee (in case you need some beach towels). Staff OK!

Gus B 08/06/2018

The Aqua Oasis is an ideal location if you are staying in Waikiki and don’t have transport as everything is in walking distance. The rooms are fine, clean and serviced daily. The buffet breakfasts are worth it and set you up well for the day. The hotel is good for families, we travelled with 2 small children and had a room with 2 double beds that was fine. If you are planning on spending most of your time at the beach and around Waikiki like us and not in the resort, this is a good option as is more cost effective than the big resorts.