In Hawaiian, Oahu means “gathering place.” But you’ll find out it could also mean “something for everyone.” Foodies, discover hot new flavors in Kaimuki and Chinatown. Trend spotters, shop till you drop at our eclectic fashion boutiques. History buffs, tour the memorials at Pearl Harbor. Swimmers, surfers, snorkelers and SUP-ers, play in our warm waters.
And everyone, just relax. Head to the beach with a shave ice or acai bowl. Waikiki, Pipeline, and Lanikai are known for their postcard famous white sand beaches. Perfect for sinking your toes into and forgetting everyday worries.
Having stayed in a Four Seasons property the night before I checked in to ESPACIO, my standards were high – and ESPACIO far surpassed them. From the moment I arrived to the time I departed, the entire staff provided a seamless experience that left me impressed over and over again. The hotel’s butler, Wesley, was more thoughtful than I could have imagined, arranging an incredible in-room breakfast that delivered on even the smallest of my preferences. Then there are the rooms – expansive suites that cover an entire floor complete with a roomy private balcony and outdoor Jacuzzi. I woke up to the most incredible view of Waikiki Beach. It’s amazing how you can feel so relaxed and at peace while situated in the middle an incredible, cosmopolitan city. Don’t miss the rooftop infinity pool (there is a spa on the same level) and onsite dining at Mugen – all very worthy of a visit. , I’ve never been to a hotel with more thoughtful, personalized service and amenities. Considering there are only 9 rooms, I feel very lucky to have secured a reservation and can’t wait to come back.
5 Diamond......
brent434
Service above and beyond for every guest. They really do care about every person, and their experience to be special and every detail cared for. We were able to enjoy the private luxury that every discerning traveler deserves.
Amazing location, Amazing property, Amazing service
Y1001OUgregc
Outstanding service - personalised and attentive without being intrusive.
Hugely spacious accommodation - complete relaxation in the heart of the buzz of Waikiki. Complete win, as I get to chill while my wife and kids get the action they're seeking.
Love this place - will absolutely be back!!
The best place to stay on oahu.
Derek D
(Lihue, Hawaii)
There is no place like the espacio. The rooms are amazing...from the ocean view to the detail of the pillows, everything is exquisite. The ohana at the espacio is above and beyond. We celebrated our birthday, and the staff took care of everything. We made a special request for afternoon tea and it was delightful. We are looking forward to our next stay!
A bit like faulty towers
James K
(Auckland Central, New Zealand)
After reading reviews tried to check in here today from Halekulani as have had 10 days there. Really odd set up. Basic apartment building entrance. Lots of people downstairs but nobody could show lobby. Then lobby not open. Pretty sure all the positive reviews are PR bluff. Definitely not high end service so flagged and back to Halekulani, which is ok but not amazing rooms. Note Espacio also has one of those Israeli? moisturiser brand salesmen hawking outside. All together seems a bit low rent.
Staff and grounds were exceptional, very friendly, valet parking was great, the room met our families needs along with a great view, pool and grill
area while on the small side were very nice. We will be back again.
Family Holiday
Rawkhan123
Great place to say ! We did an AirB&B here. It’s a perfect location easy access to the beach. They have fresh towels for you ever time you go to the beach. Free valet parking. Easy walk to shopping and restaurants. Checkout the view !
Second visit here in 2 years, best place to stay for a family in waikiki
LA-to-Hawaii
(Irvine, Pennsylvania)
We stayed at this hotel recently during our 1 week vacation in Oahu. This was our second stay and the experience was even better
1. the location is great - beach is right across the street and the entrance to the hotel is tucked away in a side street -- the area is not the busiest or noisiest part of waikiki
2. the hotel is not as intimidating as some of other larger resorts - it truly feels like a home away from home. front desk staff are very courteous and helpful, valet crew is A+ and housekeeping is top notch. I have spent more $$ on fancy hotels in LA and San Diego and came away disappointed compared to what I saw here
3. the rooms are huge and only a few per floor - so it never feels super crowded at any point in time. The balconies are big, kitchen and bathrooms are nicely upgraded and everything works as it should
4. If you are looking for a 2BR type accommodation, do check them out before signing up for any of the other larger resorts. It is great value for the $$
Central Waikiki location, spacious accommodations and friendly staff
Eileen D
(San Francisco, California)
This property is located mid-beach in Waikiki and has terrific views of the ocean from well appointed and spacious rooms. Ours was a 2 bedroom/2 bath with a sleeper sofa. It fit our group of 6 (2 adults and 4 teens/20's) well since we could escape to the beautiful big balcony if needed. Having a full kitchen made it easy to be COVID conscious and eat meals in. There are many tasty and authentic take-out/delivery options nearby as well. The staff are super friendly and relaxed. The parking is free and though you currently have to reserve time at the pool and BBQ, it is well managed and the areas are thoroughly cleaned regularly. We really enjoyed our time there and hope to return on a future trip to Oahu.
Service is Outstanding
codester14
(Provo, Utah)
This hotel has a great view and is super close to the beach front at Waikiki which you can’t beat. The service we received here was outstanding. Everyone is super friendly and very willing to help make your stay better. Would definitely stay here again!
I visited this hotel in 2012. I came back to this hotel again during the pademic. Really enjoyed my stay. Hotel staff is very friendly as usual. Check in is smooth. They want to review your covid 19 testing result from the state of Hawaii website. The hotel is very quiet. There are guests staying but I don't feel it is crowded, which is a good thing. They have hand sanitizer at the lobby near elevator. They also advise to only ride the elevator for 2 persons at a time. House keeping service is stopped. If you need to get a new towel, you have to book an appointment, which is totally fine with me. The room is equipped with full kitchen set. There is an entrance at the back of the hotel where you can access the Hilton Waikiki village and walk on the beach. The best part is the public parking behind the hotel is currently free, which saved me quite a bit money. Mcdonald is across the street and Ala Moana shopping center is a short distance. The hotel is maintained very well. I only was there for 5 nights. I observed crew cleaning the ground floor etc. Overall, a very good place to stay while visiting Oahu.
Beware of Booking Ilikai Resort through Waikiki Beach Rentals
Norm C
(Penticton, Canada)
We used Waikiki Beach Rentals to book a suite at the Ilikai to attend my nephews wedding in May 2020. Then COVID19 landed and even if we wanted to go to Hawaii, all flights from Canada to the US were grounded. When we contacted Waikiki Beach Rentals we were told there would be no refund of our $400 USD deposit ($700 Cdn), but we would receive a credit. The wedding date was pushed back twice, and with no end in sight for COVID19, they have decided on a Canadian wedding. We advised Waikiki Beach Rentals, and expressed our frustration given the world pandemic situation, and they advised us the owners have incurred many costs and fees for our reservation (we hadn't spent one minute in the suite) and were also told no refund, and we'd only receive a credit for 12 months from the original booking, therefore we'd have to use this credit by May 2021, which is most certain unlikely given the ongoing presence of COVID19.
BEWARE ..... DO NOT use Waikiki Beach Rentals to book any accommodation in Hawaii. They are so unreasonable, and represent owners that are also unreasonable. All other venues associated with this trip offered partial or full refunds, except Waikiki Beach Rentals and the Ilikai condo owners.
Stay Away!!!
5 Year Anniversary Vacation
shaunab90
We stayed here for 8 days in October 2019 via a HomeAway (now VRBO) rental. The grounds were nice and lobby area was clean. We didn't have to check-in at the front desk, so we just went up to our room and used the lock pad provided. The view from our room on the 16th floor was nothing below stunning. We could see the ocean and lagoon. We also felt we had front row seats to the fireworks display put on by the Hilton Hawaiian. We didn't get a chance to use the facilities offered by the Ilikai, but we wouldn't mind staying here again in future.
Nightmare management. Old smelly building
HatesIlikai123
Terrible experience so far. The hotel is super old and run down in parts from being built in the 60’s. There is an odd smell in the hallways, and a toxic chemical smell in the stairwells. You also have to deal with jerks and hot-heads like Rob for management. I suffer from PTSD and travel with my service dog for the last 10 years. I have all the proper paperwork, and I submitted it to the state of Hawaii and everything before my arrival. An old man complained about my dog, and I got a call from management (Rob), who yelled at me saying my service dog is not allowed in the building unless I am blind or he opens doors for me. This is quite the claim! We have literally seen 3 other dogs here, one of which being a 5 pound little fluffy white dog. It definitey doesn’t open doors! For him to decide which level of service he think qualifies is unethical, and against the law. Rob also told me he had his attorneys looking into the situation as if to scare me.
Rob came pounding on my door and asked for my driver’s license to “put me in the system”. 15 minutes later the cops came to my room! One of the most bizarre, frustrating, angering situations I have been apart of in a hotel.
We are paying $3200/month to be here! Do yourself a favor and find a different location where you don’t have to deal with nasty people like Rob
Regret Booking Ilikai Resort with Waikiki Beach Rentals
nicenurse
(melbourne)
We were booked to stay at Ilikai Hotel and luxury suites in early May but then coronavirus hit. Suddenly international travel was stopped and we could no longer travel from Australia to Hawaii. We were able to get refunds for our cruise, tours, and flights but sadly Ilikai Resort has repeatedly refused to refund our substantial full payment for 2 rooms, only offering a credit for future use, even though experts are saying that international travel won’t be likely until 2024. Of course my credits will have expired by then.
Lesson learned - never pay up front for accommodation. You got me this time Ilikai, but you won’t get me again.
The manager is the single worst person I have ever met in my life. Every person on the staff are like lifeless robots. The rudest people I have ever met.
They had me arrested for violating a quarantine because I parked my car across the street where they told me to park because their valet wouldn't park my car. The front desk wouldn't answer the phone so I had no way of getting supplies. The entire staff knew I had a negative COVID test and I was leaving within 18 hours. They could’ve just given me a warning but would rather have me taken to jail for no reason. You people are disgusting.
If you want the worst vacation of your entire life stay here.
Vacation on hawaii in room 510
georgelL3088QB
(Washington)
Never go there any more time. The service lobby and cleaning is excellent, thats it. The advertising is not accurate and the managers blamed everythingon the pandemic. In the brochure they advertise the amenities but that's a lie. There is no restaurant inside, no open spa or whirlpool, no bar, no shows or karaoke. The pool is open short hours and only for one person or maximum 5 for some family and its only for 1 hour a day. The breakfast is a joke, everyday they served the something, stale and old food. When I mentioned this to the manager I was told to go somewhere else if I am not happy here. The service charge for stay there was over $400 for 14 days and the parking was $60 a NIGHT
Grorge
Great Value
P29M
(Medford, Massachusetts)
Wonderful Room at a great price. We got a Junior Suite for less than a standard room at any other hotel. The room was clean and spacious with our own balcony. The pool and hot tub were closed due to Covid. They are serious about keeping guests safe.
Aqua Oasis Hotel
Trip757679
The hotel certainly lives up to its name. When you walk in it really feels like an oasis with the flora and koi/turtle ponds. The staff was nice and friendly too. The room and dining area was clean and they abided by Hawaii's mandates for Covid. The only downside was that the area didn't feel safe. When looking for parking behind the hotel we saw these two crackheads fighting. Not a very charming way to arrive. So we just opted for valet instead of public parking.
Birthday
Vacation35600277982
Me and my girlfriend wanted to celebrate her birthday and play tourist in waikiki. We went out to a nice dinner at ruths chris and walked on the beach. Aqua oasis has always been nice and friendly to us. I love this hotel.
As always, such welcoming staff members during our stay here. We are locals here on Oahu, but we like to take a getaway, staycation trip every now and then. With COVID still going on, the staff members do a great job and going that extra mile to make you feel safe during your stay.
Wait a few years for repairs
dcrick
(Toronto, Canada)
My husband and I stayed here for the winter last year, and really enjoyed the location, our view of Diamond Head, having two bedrooms, a kitchen and parking. We liked it so much we booked our return trip before we left to head home for the summer. We were aware some plumbing and air conditioning work was to begin in the spring, and last throughout the summer. The hotel/condo association decided not to do the work during covid, despite the hotel being shut down, and very few residents in the building. 10 days into our 6 month stay, November 10th, we get notice that there was a “catastrophic plumbing failure” and we would not have use of our kitchen sink. One week later and 2 additional days of no water at all (which also means no AC) we were informed that it wouldn’t be fixed until mid-January. We did place a call with the condo manager, Craig, to try to understand what was happening, and he was very rude and dismissive of our circumstances, and not willing to work with us to perhaps move to another condo in the building, etc. Note that this is only at one end of the building. BUT the whole building will need to be repaired at some point.
Best to wait a few years for all the repairs to be completed and come back, otherwise you’ll have to put up with constant disruption due to repairs.
Great location ..... just disappointed
Amrit64
(Merritt, Canada)
This is actually our second time staying at the Aston Waikki Sunset. The first time was great and the location is awesome so we thought we would book here again. We found the staff at the front desk to not be very friendly from the minute we checked in. We asked about the hospitality shuttle that the hotel provides and the staff member just acted like he knew nothing about it. There was another guest who overheard our conversation and she mentioned that she had been there for a few days and had been paying for cabs because no one told her about the shuttle service. Clients should be made aware of the services that they are paying for in the resort fee. Housekeeping was also not up to standard. The hotel as a whole needs a facelift starting with the Lobby. I definitely would not be staying at the Aston Sunset again nor would I recommend it. It's sad because the location is perfect.
WARNING :BLACK STUFF COMING OUT OF AC.
Odyssey617496
Black particles over everything floor, rugs, walls, drapes, toilet seat, walls. Would not recommend at all for the elderly or young children. Or a service animals.Building is aware of this situation slowly switching out air conditioners over the next years. Read other reviews. This is more a public service than anything else. The rugs in the halls are filthy. I WOULDNT The men this property or to people with children elderly. Definitely nobody with respiratory issues at all. Location is great. Front desk staff is great! Building management terrible they should be ashamed to expose the public to this!
Great condo in a great location
Janelle T
(Saskatchewan, Canada)
We stayed here in January 2020. Our room was on the 19th floor with Diamond Head and ocean views. We picked this condo because of the kitchenette and its price. I loved having the ability to cook our meals in the condo, BBQ, or walk to a restaurant. I also like the fact that each floor had its own coin operated laundry. It is convenient that we can don't have to pack lots for our 10 day holiday. Our room was located right beside the elevators however there was no excess noise from them. I was pleasantly surprised. The front desk staff were cheerful and helpful when we had questions. A special shout out to Sandi,she loves her job and you can tell .
didnt believe i had made a proper reservation through the airport. showed them a negative covid test and travel qr. where Lance my front desk attendant then went and spoke with his manager for a long time.
Not like the pictures
keshamcmillon77
(Raleigh, North Carolina)
Buyer beware hotel is really old, rooms are outdated and paint is peeling. Staff was decent but really didn’t help with things to do. The hotel restaurant is closed due to Covid-19 The pool also has weird “COVID” hours it closes at 3 which is the hottest point of the day.
Not the best
CEOHotelReviewer
(Philadelphia, Pennsylvania)
The palm trees fit the look of the hotel. But the inside could be better. I would maybe recommend staying here again but based on other reviews it would be less likely. And one more thing. I saw blood stains behind the hotel. What's going on back there??
Four nights here was enough
OutdoorAdventures_70
(Christchurch, New Zealand)
Dated basic hotel in need of a facelift. Expensive as well for a moderate room, everything is relatively close in Waikiki so location was ok. Staff were very helpful with all my requests. It was booked through a travel agent and was staying solo so I also had to pay a single supplement which made the price expensive considering the facilities. Breakfast was included i tried it one didn't bother the other three mornings you can read into that.
Great location
debbie5131
(Edmonton, Canada)
We enjoyed our 3 night stay. The breakfast that was included was enjoyable. I actually enjoyed eating noodles for breakfast 🙂The pancakes were very good as well. Parking is expensive but we found free parking on the street by the canal . The hotel is close to the beach, the international market and many restaurants. Our room was clean and the bed was comfortable. We didn’t use the pool, it is very small.
This hotel is an amazing deal! Loved having a balcony. Staff was great. Rooms are basic but clean. The location is very convenient to the beach—you can rent a surfboard from the place next door and walk down to the beginner surf spot. Definitely recommend this hotel.
Excellent service
jessicasamsal
(Waianae, Hawaii)
Service was great. Excellent value and exceptionally clean. Would definitely recommend. Beds were a little too firm, so keep that in mind if that is an issue for you. We would still stay again. There was also a fan in the room which, is awesome because I need one to sleep. It was nice not to have request one. We will definitely be back.
Excellent Hotel
TiareTorres
(Kailua-Kona, Hawaii)
The rooms were affordable for kamaiana and were recently renovated. I liked that no key card was needed for the elevators; it made it easy for DoorDash to deliver food straight to your room. We had one issue with the bathroom which caused us to move rooms, but we didn’t mind. Nice to get a different view and the room we got did feel a little roomier. Staff were all friendly. I would stay there again!
Excellent concierge service from James
Z702NRcarlosb
James was a friendly, outgoing, funny, and charming employee that assisted us with our day trips to the east-side if the island. It was a pleasure working with him and was on point when it came to recommendations. Despite lots of areas being closed, James listened and went to work on finding what we needed. If you stay here or near by, please come visit James at the concierge service desk. He knows his business. Thanks James!!
Disappointed
pnai1989
(Kapolei, Hawaii)
booked the partial ocean view which they said it was with pull out couch bed but they arrive they decided to upgrade us to the penthouse which I was excited however when we got to the room it wasn't much of an ungrade than I thought. Only on the bathroom was the upgrade since two since but no extra room and no pull out couch. smaller than I thought it would be. looked bigger in the pictures even in the penthouse suite. coffee pot was dirty so we requested for a new one. took us 30 mins to get a new one and I had to call twice since maybe they forgot. no numbers were provided to us to call for any service. not even a TV guide. the remote had no cover they used a tape just to cover it, clear tape may I add and can see the batteries. hardboard right? felt the dust in the air. elevator wasn't good the third one wasn't even cleared and kind of dirty. as I booked this they said it would be great and just went under new renovations but major disappointed the condition of the hotel. hotel bed was very comfortable thou. the bathroom door maybe had a whole or scratch but they just put paint over it which you can definitely tell but they didn't even try to match the paint with the same color just another color it. hallway was dirty when we went in our room. the location was great and parking was what I expected from Waikiki. Just expected it more to be better to be honest. Out of all the hotelsI ever stayed at to be honest this was the worse sad to say.
When I arrived at 9pm there was what looked like shady drug dealing at the front door of lobby. I felt completely unsafe as a woman traveling alone with weirdo men staring at me in the lobby. There was no security in sight. I was actually scared to go to my room alone and felt scared all night.
My room smelled of old cigarette smoke. Beds did not even have a top blanket or comforter... only sheets. The mattress was literally lopsided and completely uncomfortable. The room was grungy and totally disgusting. Bathroom had German cockroaches on the walls.
The room next door had loud fighting with the F-word being yelled out thru-out the night.
I did not bother to complain to the front desk as I was so tired and scared that I could not possibly be moved to anything better.
I got up as early as I could and got the heck out of there as fast as I could when it was light outside.
This was the worst hotel experience I had ever had in my life. I would never ever recommend this place to anyone!!!
As a matter of fact for the next night, I spent only $40 more and had such an amazing and opposite experience at a 3.5 star Hilton hotel. I can’t believe the Pagoda is still in business!
Worn out rooms with hard beds
lbourassa1
(Hilo)
Very expensive one night stay and due to Covid all amenities closed but still had to pay the up charge for them. Will not stay there again nor would I recommend it. I was in town only for a medical procedure
Refund Dispute
shideo48
(Honolulu)
I want my refund to go thru like was said over the phone with a representative they told me I had to do it thru hotels.com from when i went to pagoda since I couldn’t pay for the cover pay of 200 in cash
Pandemic Travel Trip
aundrea2010p
Pagoda is most convenient and accessible to guest necessities, Walking distance to several Malls and Restaurants. Clean as we speak, complies sanitation. Hotel has NO welcome bottle of water for guests.
Nasty and disgusting,
0912jyu
(Kailua-Kona, Hawaii)
I did laser hair removal so I have no hair except my hair and eyebrows
In the bathroom I see pubic hairs and other short hairs. The bed wasn’t changed, I could smell cheap perfume smell not from the detergent. The room was disgusting
I visited this hotel in 2012. I came back to this hotel again during the pademic. Really enjoyed my stay. Hotel staff is very friendly as usual. Check in is smooth. They want to review your covid 19 testing result from the state of Hawaii website. The hotel is very quiet. There are guests staying but I don't feel it is crowded, which is a good thing. They have hand sanitizer at the lobby near elevator. They also advise to only ride the elevator for 2 persons at a time. House keeping service is stopped. If you need to get a new towel, you have to book an appointment, which is totally fine with me. The room is equipped with full kitchen set. There is an entrance at the back of the hotel where you can access the Hilton Waikiki village and walk on the beach. The best part is the public parking behind the hotel is currently free, which saved me quite a bit money. Mcdonald is across the street and Ala Moana shopping center is a short distance. The hotel is maintained very well. I only was there for 5 nights. I observed crew cleaning the ground floor etc. Overall, a very good place to stay while visiting Oahu.
Beware of Booking Ilikai Resort through Waikiki Beach Rentals
Norm C
(Penticton, Canada)
We used Waikiki Beach Rentals to book a suite at the Ilikai to attend my nephews wedding in May 2020. Then COVID19 landed and even if we wanted to go to Hawaii, all flights from Canada to the US were grounded. When we contacted Waikiki Beach Rentals we were told there would be no refund of our $400 USD deposit ($700 Cdn), but we would receive a credit. The wedding date was pushed back twice, and with no end in sight for COVID19, they have decided on a Canadian wedding. We advised Waikiki Beach Rentals, and expressed our frustration given the world pandemic situation, and they advised us the owners have incurred many costs and fees for our reservation (we hadn't spent one minute in the suite) and were also told no refund, and we'd only receive a credit for 12 months from the original booking, therefore we'd have to use this credit by May 2021, which is most certain unlikely given the ongoing presence of COVID19.
BEWARE ..... DO NOT use Waikiki Beach Rentals to book any accommodation in Hawaii. They are so unreasonable, and represent owners that are also unreasonable. All other venues associated with this trip offered partial or full refunds, except Waikiki Beach Rentals and the Ilikai condo owners.
Stay Away!!!
5 Year Anniversary Vacation
shaunab90
We stayed here for 8 days in October 2019 via a HomeAway (now VRBO) rental. The grounds were nice and lobby area was clean. We didn't have to check-in at the front desk, so we just went up to our room and used the lock pad provided. The view from our room on the 16th floor was nothing below stunning. We could see the ocean and lagoon. We also felt we had front row seats to the fireworks display put on by the Hilton Hawaiian. We didn't get a chance to use the facilities offered by the Ilikai, but we wouldn't mind staying here again in future.
Nightmare management. Old smelly building
HatesIlikai123
Terrible experience so far. The hotel is super old and run down in parts from being built in the 60’s. There is an odd smell in the hallways, and a toxic chemical smell in the stairwells. You also have to deal with jerks and hot-heads like Rob for management. I suffer from PTSD and travel with my service dog for the last 10 years. I have all the proper paperwork, and I submitted it to the state of Hawaii and everything before my arrival. An old man complained about my dog, and I got a call from management (Rob), who yelled at me saying my service dog is not allowed in the building unless I am blind or he opens doors for me. This is quite the claim! We have literally seen 3 other dogs here, one of which being a 5 pound little fluffy white dog. It definitey doesn’t open doors! For him to decide which level of service he think qualifies is unethical, and against the law. Rob also told me he had his attorneys looking into the situation as if to scare me.
Rob came pounding on my door and asked for my driver’s license to “put me in the system”. 15 minutes later the cops came to my room! One of the most bizarre, frustrating, angering situations I have been apart of in a hotel.
We are paying $3200/month to be here! Do yourself a favor and find a different location where you don’t have to deal with nasty people like Rob
Regret Booking Ilikai Resort with Waikiki Beach Rentals
nicenurse
(melbourne)
We were booked to stay at Ilikai Hotel and luxury suites in early May but then coronavirus hit. Suddenly international travel was stopped and we could no longer travel from Australia to Hawaii. We were able to get refunds for our cruise, tours, and flights but sadly Ilikai Resort has repeatedly refused to refund our substantial full payment for 2 rooms, only offering a credit for future use, even though experts are saying that international travel won’t be likely until 2024. Of course my credits will have expired by then.
Lesson learned - never pay up front for accommodation. You got me this time Ilikai, but you won’t get me again.
This hotel although older has been nicely updated. Don't expect new or fancy and you'll be pleasantly surprised. The location and lanai are awesome. The room although small, it offers plenty of storage and all the necessities...decent TV size, good wi-fi, cold mini fridge, nice toiletries, A/C, kurig coffee, quiet room, daily paper, free DVD rental/games, McDonalds and ABC store steps away, good breakfast restaurant in hotel. Only slight con is small shower, no tub. Staff was helpful. There are a few homeless that hang out around area if that's bothersome to some. Overall very pleased with hotel and location.
Right by the beach
Lissyep1
(Estes Park, Colorado)
I must say, besides the history of this place, its across the street from the beach, great views even with partial oceanview room, spacious and the staff are wonderful. Gotta give a shout out to Shawn! He's amazing. Gave great tips about where to eat local food, what to do for activities and amazingly friendly. A perfect "consierge" I gave only 4 stars because the po parking is a bit of an issue. Its tight. But overall, the service was spot on. Thank you! Beautiful place and people
Gem of a Hotel!
susansampson
(Red Deer, Canada)
My daughter and I stayed at the Aston Waikiki Circle Hotel and couldn't have been happier with this choice. The location is amazing, the rooms were cute, and the view was awesome. The rooms are not big, but were clean and all that we needed, such we didn't spend much time in the room anyway. We loved that the hotel had beach equipment we could use. The check in and check out process was smooth and the staff were helpful. We really loved this great little gem in a fantastic part of Waikiki and hope to be back someday.
OK but not sure to return
nthnguyen3297
(Ho Chi Minh City, Vietnam)
We booked the wrong hotel, thought we booked the Aston beach hotel. This hotel is out dated. Amenities fee was unnecessary. We were couple but got a room with 2 full beds, beds were small and uncomfortable. Hard to see the hotel at night because no light outside. We got partial ocean view room on the 9th floor. the view was awesome. I guess what you pay for is location.
Oceanfront Value!
JulieH596
(Mooresville, North Carolina)
Cannot beat the location! Be sure to book the deluxe or oceanfront! Rooms are very efficient and remind me of a cruise ship. Good soaps, sheets, and complimentary beach towels. This is a great hotel for travelers who are going to be out and about. No pools, no frills just a nice place sleep and relax on the Balcony for sunsets. Beds are not queen sized.
DO NOT RESERVE A STAY UNTIL AFTER COVID ZERO CANCELLATION POLICY!
TiffnEd756
(Kinnelon, New Jersey)
We stayed there about 4 years ago because it was close to the airport after inter island flights and it was fine. I was raised on the Big Island and come home every year. This time I booked again for the same reason, coming in from Kauai and leaving the next day for the mainland and had no early flights to Oahu. I booked through Expedia because we needed a car also. We ordered 6 Covid tests, arranged testing before we leave and flying direct flight front row of first class to keep as safe as possible. Well, They announced yesterday that Kauai was back on shut down. I just cancelled our entire 8 day trip, too many shut downs, of which I totally understand, I don't want to bring it to my beautiful home.
They would not refund the nights stay, I understand hotel policy, however, I would expect some type of exceptions be made under these circumstances. Every other hotel, air, excursions, rental vehicles were able to be cancelled except this one hotel. Absolutely ridiculous especially given the need for tourism dollars in Hawaii. Sad.
Great Location for Downtown
TweedleDeee
(Huntsville, Alabama)
If you are working in the downtown area it is greatly located. The lobby area is nice along with nice views from the upper floors. There is also a good number of shopping and eating options in the area, and even within a very easy walk to McD's and Walmart.
Parking is available but is a bit of a pain to access as you have to change elevators to access floors 3-9 which is the parking areas. It is also can get quite costly at about $20 a day.
Now the bad, the Apt we stayed in was decently clean, had a decent bed, but the rest of the furniture and accommodations were cheap. Even the kitchen utensils, silverware, and cookware were pathetic. Since I have now found out these are condo units and owned by individuals, I guess it makes sense that some are better than others. This room wasn't terrible but it could definitely use some upgrades.
This is downtown, so after about 6 pm all the business people are gone and all that is left is the homeless and they are EVERYWHERE. Not the fault of the hotel but Oahu has a serious homeless problem and it shows, in this area, at night.
Staff member NIZ is awesome
mosesf2015
I checked in on Friday 6 March around 2pm. My room wasn't ready but front desk found 3608 available so I assigned this one. When I walked in it smelled like cigarettes had been smoked in it but more importantly, I was amazed at the size of this room. I was greeted with a fully kitted out kitchen (except an oven) that could fit three people easily. After this was a huge lounge, great carpet, leather lounge suite, decent size HD 40" or more TV with cable, and seating for at least five people. Probably more given the space it commanded. A slide door separates it from the master bedroom (that's how I would describe it), including another TV screen, office desk and this room was also huge. It also has a washer and dryer and ample wardrobe space. I think the ensuite needs an upgrade especially the bathtub, the tv in the master room doesn't work, and the internet too.
I called front desk and spoke with Niz. We both tried trouble shooting looking at the equipment but that wasn't the problem. Niz called the internet provider and they couldn't find what the problem was. I couldn't log in to internet and I had two university guest lectures to give in: 12-3pm and 6-8pm. It wasn't until 1am in the morning when Niz rescued me and put me in 3805 so I can get an internet connection. Wow! This room was awesome. It was certainly an upgrade. It was immaculate and a step up from 3608.
Niz has been at the Aston for a decade or more and an able supervisor. She went all out to make sure my stay was comfortable so I would like to commend Niz.
Couple vacation
I3109UAjoem
Very very dissapointed with the hotel, it is not as advertised! The room smelled and the furniture was outdated and old. Turns out it is a Time-share room which I was not informed of at any stage, thus the lived in smell!! We were moved the following day to another room,better view but still SMELLED! Bed(s) were old and uncormfortable. All in all, a very poor start to our vacation. The restaurnat in the lobby doesnt even belong to the hotel either. Overall, not as advertised, expensive for what is on offer, and no contact with management either during or subsequent to the fiasco. The front staff were very nice and tied to help in a situation that obvioulsy they have no control over.
Location is everything
Ron R
(Green Cove Springs, Florida)
We need to stay in Chinatown for business. This was a very good option as it was centrally located and the price was right and we knew people who had stayed here and the reviews were pretty good. Edit appears to be a bunch of condos or such that are rented out nightly as hotel rooms. So I think that the furnishings might be a little different. The rooms are outside and in some respects but our room on the 31st floor facing east toward the mountains was very very spacious with a mini kitchen dining table and chairs and a desk and a large fridge The bathroom was adequate and the bedroom side was quite large. My only complaint about the bedroom side was no chair or sofa or any place to sit. Service was very good and the best thing about the place is the pool the pool is a little oasis in the concrete jungle on the 11th floor and just perfect
My check in papers were mixed up with another guest.
Pool, basketball court and bbq areas were closed due to COVID-19. Only two elevators were operational, therefore wait times were long. (more than 5 minutes).
The tv did not work and neither did the disposal.
No bellman. Limited hours for housekeeping so had to go to the front desk for towels.
Front desk personnel were very helpful and friendly.
Extremely dirty
kandykurl07
(Honolulu, Hawaii)
The staff here is amazing, the rooms on the other hand are not so pleasant. I wish they had stated on their website that they were renovating or at least mentioned it while at check in. I have severe allergies to dust and would have liked to be informed of this so that I could make changes to another hotel. I entered the elevators there were boards and plastic on the walls and floor, as I exited there were the same boards and plastic with a few holes in the walls and dust in the air. I was hoping the rooms would be different, but as I entered the first room it was extremely dusty and extremely hot! The ac wasn't working so I called the front desk to state this and the kind receptionist changed my room immediately. The second room was better than the first, but still dusty and the bathroom had a small hole in the roof above the toilet which looked like it was kind of falling apart cause there were some grains on the toilet. The bed was completely filthy because once I laid down I started to sneeze and have congestion and it didn't stop the entire night.
Affordable place if you want a kitchen, not the most comfortable overall
rath365
(Chicago, Illinois)
I've stayed a few times here and each room is hit or miss. The constant seems to be the very hard beds in the rooms. I deal with it as when I'm traveling for work I like to have a kitchen so that I can cook for the longer stays that I'm there, however I think I may be looking for different places in the future. I would be willing to spend a little extra for a more comfortable mattress. The rooms could really use a remodel as most of them haven't been updated in a very long time.
Clean, but needs loads of updating.
DNASAM
(Fremont, California)
The studio was clean, but the furnishings and place looked really drab and old. I would stay again because of the location, but needs serious updating. The staff was extremely courteous and professional.
Fit the bill
slandcprice
(Seattle, Washington)
Dated cabinetry and furniture but overshadowed by excellent location and helpfulness of the staff. Easy walking distance to the beach as well as easy driving access to the freeways, grocery stores,the rest of downtown, and most importantly Leonard’s! We will be back.
This is an excellent, small, quaint hotel close to the heart of Waikiki. Nothing but good things to say about my stay here! The pool area has plenty of loungers and a BBQ area - plus laundry room - great if traveling with family. 5-10 walk to the beach or downtown Waikiki!
Awesome stay, highly recommended
Malia N
(Honolulu, Hawaii)
We had a amazing stay, highly recommended for family!
The rooms are clean and sanitized very well!
Staff on property are friendly and welcoming!
The swimming pool and cabanas are absolutely amazing for all family and friends to enjoy a beautiful vacation!
First Stay - Not the Last!
honoluakane
(Berkeley, California)
I thought the hotel was great from staffing, room size and amenities, physical distancing signage, and valet parking. The hotel's view of the park is awesome and it was great to be centrally located to nearly everything. I will definitely return.
Reopening staycation
Voter2020
(Ewa Beach, Hawaii)
We appreciate the preventative measures implemented by Luana Waikiki Hotel & Suites. The room was clean and provided 75% ethanol wipes. The remote control was covered in plastic, and only one person in the elevator at a time, unless in the same household. The noon checkout was a boon. We had a wonderful stay.
Not too bad
briannkatie12
(Honolulu, Hawaii)
Stayed here while waiting for a house after doing a PCS military move to Hawaii. Pros: great location in Waikiki, you can walk to the beach. Also a pretty good view from high up. The PS3 in the room and the assortment of free games and movies was awesome for my wife. Cons: tiny bathroom. I’m 6’4” and the shower was at my chest. Also you can’t open the door if someone is sitting on the toilet. Also the refrigerator is small and the freezer section wouldn’t get cold, so if you’re not wanting to eat out a lot I wouldn’t recommend getting anything frozen. Overall it was a pretty decent value.
Great location, almost in the middle of Central Waikiki. Close proximity to all the major shopping centers. 15 minute walk to the beach. The bed was a little firm, and the pillows were flat. I don't like the fact that you have to wash your dishes in the bathroom sink, but that's the sacrifice for adding a kitchenette into a small space. All of the staff were very friendly and all of them were smiling.
Amazing Stay!
763willisj
(Raleigh, North Carolina)
Stayed here during my birthday trip to Oahu. Staff was extremely nice and welcoming. I was on the 43 floor and had an AMAZING view. Hot-Tub and pool were relaxing and the store in the hotel was very convenient. However the daily parking fee is a little annoying but you do receive a $5 discount. 8/10 I would definitely stay again.
Great!!
Niksa S
Great location, really central with everything necessary around. Nice rooms, pretty spacious and clean. Friendly Front Desk team (Michael was the best)!! No complaints at all! I will for sure stay here again when I come back to Honolulu.
A welcoming stay while away from home
JafoobKong
My wife and I were sent to Hawaii temporarily for business. Aqua Skyline did a great job making us feel welcome and the room service was always on point. The hotel is fairly priced and is within walking distance to Waikiki Beach, Honolulu Zoo, and plenty of places to eat.
During Covid restrictions, we did have to quartine for two weeks before going out, but it was worth it. Out of quartine, the hotel staff was very serious about keeping themselves and their guest safe.
Great Kama'aina getaway
celestep471
Jaime was the guest service agent who checked us in and checked us out. He had great customer service and just really made a person feel welcomed. Our room was beautiful with a panoramic view of the city and beaches with a very nice size balcony. We felt like the room was well sanitized and cleaned to perfection upon entry, Highly recommended for Hawaii locals and visitors who want that island feel.
The hotel was decent And it’s definitely a “stayable” hotel, but it is an older hotel the lobby looks renovated but, you can really tell it’s old once u enter the elevator hallways and rooms. The amenities, carpet and kitchenette are old. The hotel is overpriced in my opinion but I guess because of its prime location they feel like they can charge resort prices & there is no pool. They ask for a $200 deposit Which I thought was excessive for the quality. The staff was the best thing about the hotel really friendly and super helpful. I checked into my room easily. Only had one hiccup after settling into the room I went to shower and open the curtain and the shower was leaking and the tub was clogged and full of water & backup debris after calling the front desk they moved me to a new room. I will mention that I got a kamaaina (hawaii resident) deal so it costed less for me and I didn’t have to pay amenities fee and that was great this and the staff is the reason for the 3rd star otherwise I’d give it 2 stars.
Ewa Hotel
Kauilani9
(Kaneohe, Hawaii)
Ok for the price, but they should really consider upgrading their rooms. To me, it looked like a really old casino hotel. I also had to move rooms because the shower head didn’t work properly and it flooded the bathroom
Fine for a person like me that travels on Business
warren909
For repeat customers traveling to Honolulu, this is a great location. Easy to get in and out. I would say not for a 1st time vacation traveler to Hawaii. Most want a "Resort" type hotel for first trip.
Overpriced
jorgeotavio
(Rio de Janeiro, RJ)
It is a hotel that you can find in a roadway in the middle of mainland.
Absolutely overpriced, old furniture, old elevatpr, expansive parking, small TV, walls cracked, the bathroom is disgusting. Keep in your mind you probably paying more than 100USD here and not 40 bocks.
If it costs 40 or 50 USD maybe it could be an option for someone.
It is a rip off the 17USD named resort tax.
Never but never more stay here again. Pay 50 USD and stay in a clean hotel but never here
I don't know what you mean for this line
prairiewind2015
Always very happy to be at the Ewa. It's like home. I missed the nice picture that was hanging on the wall when I first walked into the lobby. Also, you used to have little paper glasses with the water for a quick refreshing drink.
Watch big wave surfing on North Shore Oahu at some of Hawaii’s most famous beaches, Waimea Bay and Ehukai (Banzai Pipeline); then grab a tasty cone of chocolate Haupia (coconut) shave ice at Matsumoto’s.
Hike the easy, scenic Lanikai Pillboxes trail in Kailua. The path leads to Lanikai beach, the perfect place to trade your hiking boots for a bathing suit and cool down.
Everyone loves paradise, and that can cause a bit of traffic congestion. Try to avoid the freeway between the hours of 3 - 5 p.m.
We can’t overstate how important it is to pay attention to the signs on the beach about changing weather conditions and strong currents.
Yes, shark sightings do exist. But more than feared, sharks are of important significance in Hawaiian culture, as they are believed to be guardians and family protectors known as aumakua.
Must Do
Culinary
Bite into a sweet, doughy, crispy malasada and savor succulent pork that has been slowroasted for over 8 hours above an Imu - fire pit. Ono! (Delicious!) The local cuisine is a great journey for your palate as well as your soul.
Water-Sports
Learn to surf where the locals do at Hans Hedemann’s surf school in Honolulu, then hit up the calm waves at Laniakea and world class surf at Ehukai beach. If stand-up paddleboarding is more your speed, go to the local favorite, Kailua beach. Want to experience something new? Snuba, a supercool hybrid of scuba and snorkeling, allows you to experience the thrill of scuba diving without any lengthy lessons or certification.
Hiking
Trek to the top of Diamond Head trail to see a panoramic view of the city and ocean. If you are seeking a more challenging trail, hike Kaena Point to view tiny pools of crustaceans and other small fishes.
Hawaiian History and Culture
See Iolani Palace. The last residence of Hawaiian monarchs King Kalakaua and Queen Liliuokalani, until the overthrow of the monarchy in 1893. The palace was reopened as a museum in 1978 and features important Hawaiian cultural and historical artifacts.
Kalani S.
“Oahu is a mix of urban life and a tropical paradise. We’ll check out a food festival in town then hit the surf for a sunset session all in the same day”
