Extraordinary827904 07/20/2019

We stayed for 8 days. The rooms were neat. Our first room was good size but opened up to the broncs neighbours. Moved up to high floor on opposite side of building which was smaller room but heaps better view and less racket. Rooms are quite when doors closed but the air conditioner was old and very noisy. Noisy with street traffic if doors open. Location was okay.

premkala16 (Medford, Oregon) 07/13/2019

We booked this hotel through an Air BnB because the pictures of the pool were so inviting and the location to Waikiki Beach. Unfortunately the pool was closed for refurbishing when we went but we did sneak a peek and it is a beautiful setting. The rooms and the hotel interior is very dated, like many of the hotels in Waikiki. The rooms, elevator and lobby are small. Many of the rooms look out onto the busy street or an alley with a brick wall. Ask for a pool view. Location is fantastic for quick and easy access to the bus ( right outside the door) or the beach ( a very easy 5 minute walk). You are about a block and 1/2 from the international market which is pricey but a nice place to walk around. There is a car rental agency within a 3 minute walk of the hotel but no parking on site. We realized that parking for rental cars is almost more than the daily rental. Often 20 to 30 dollars for over night. close Restaurants are mostly local Hawaiian plate or asian food. Burger King and McDonalds are a few minutes walk away for those who want a quick cheap meal. This hotel is for the budget minded who want a nice pool retreat when not at the beach.

C3495ZTmarias 07/09/2019

Priced well, great location. The parking filled up and we had to park next door. Not super inconvenient but a bit of a drag with luggage. Stayed for 4 nights and only had room cleaned once. They didnt give us fresh towels or replenish toiletries. Just made the bed and took out trash. No breakfast, the pool was under construction while I was there, not enough washers and dryers, also the washers and dryers are old and coin operated ones and I'm not sure how "clean" they really made my clothes. All in all it's a great spot for the price in the center of Waikiki/Honolulu. I was comfortable in my room and enjoyed my stay. Staff was very friendly and helpful. Keeping in mind this is by no means a 5 star hotel I would still recommend it as a place to stay if you want to be close to Waikiki beach. A few suggestions I have are updating the air conditioning to central air or something, the overall smell of the building was musty and they try off setting it with ALOT of what smells like off brand fabreez but that's just in the lobby area and elevators not I the actual rooms.

anul644 (Kangasala, Finland) 07/02/2019

Place is nice, but the staff never smiled. Few times I got smile from younger boy. The man who took care of the yard was very nice and polite. Even if you did not need any cleaning in your room, they make sure that you pay anyway the cleaning.

caitlinr112 06/23/2019

We spent 7 days at Aqua Bamboo and found it to be a nice hotel at a perfect location. Everything was in walking distance, a two minute walk to the beach, plenty of great food options nearby and close to bus lines. The pool area was really nice too and we actually preferred it to the beach. The best part about Aqua Bamboo was the lovely front desk staff, specifically Moana who was such a friendly face but also went above and beyond when we had some property stolen at the beach and he personally took us to the station in his time off to help us. Meeting Moana and the kindness that he gave us was one of the highlights of our trip to Hawaii and he sets a great example of how it is the people who make the place special. Because of this experience we recommend Aqua Bamboo to all of our friends and family and look forward to coming back again soon in the future.

Belinda K (Camden, Australia) 07/19/2019

I saved for years for this holiday and the Ac was terrible. Turned up one day to find a technician in the room fixing it. Apparently they have the right at any time to send people into yr room (as advised by very abrupt real estate agent Scott). Wasnt any better so we spent our whole trip boiling to death. Great place if everything works; if not yr on yr own. From now on I stay at hotels who care about customer service and keeping their good name.

Samantha G 07/12/2019

I was looking for a one night stay for my family and I because of our flight being cancelled. The customer service is okay but the hotel overall needs a remodel/upgrade. The hallways are very old and dirty, the carpets are dirty and have stains. I asked for a two queen beds and I got a king and a pull out sofa. I was willing to stay and tough it out because it was just one night. Although as I was pulling the pull out sofa into a bed I accidentally pulled a sheet and I saw a BED BUG crawling in between the sheets! I immediately grabbed my kids and our stuff and ran out. When I told the front desk they just said sorry and gave me my money back. Although in the end I was stuck scrambling to find a hotel room last minute. PLEASE DO NOT STAY HERE UNLESS YOU WANT BED BUGS!

free0ne (Seattle, Washington) 07/09/2019

Clean room and very convenient location for traveling around the Island. Lots of resturants within walking distance choose from. Nice pool and fitness room. This was my third stay at this hotel. I will stay here again.

Dumpasoar (Calgary, Canada) 06/21/2019

Rented a suite, very nice place the only thing was dirty pots and pans in the kitchenett. that was kinda gross. They play the theme from Hawii 5-0 on all the hotel tv screens, kind of amusing, as it was used in the opening credits of the TV show.

22happytravels (North Sydney, Australia) 06/20/2019

Have tried numerous hotels in Waikiki as we pass through, and keep coming back to the Ilikai, we stayed in an ocean view room on the 23rd floor, it was large, well appointed with a good kitchen, and sitting area,bathroom and balcony with stunning views, easy walking to the Ala Moana.centre, they do offer complimentary shuttle which we used and the driver was a font of information, giving details of where shops and supermarkets were located on his route. Staff are friendly, they offer complimentary beach chairs and towels, There is a convenience store in the lobby that has all the essentials including hot coffee and danishes for breakfast, and wifi was good. No complaints here we will be back

Eddieq169 (Ewa Beach, Hawaii) 07/16/2019

Great Staff, the staff treated my Dog Capone and I excellent. I will miss my stay there. They made my PCS very easy, even though I was going to high amounts of stress. They made me forget it. I will def stay here again.

ramesrenee (Wailuku, Hawaii) 07/15/2019

Hawaii is very hot this time of year. The room was was warm even at night with 5he air conditioning running I was sweating I would think for the money that the customers are paying the stay should be comfortable

Vince K 07/10/2019

Was happy to find a reasonably priced room in a decent location last minute on July 4th holiday. We had a vacation rental cancel on us after the check-in time and were scrambling to find a decent place to stay at a reasonable price and the Aqua Ohia seemed to be one of the better values available last minute so we were very happy they could accommodate.

NorthStar30988054205 07/07/2019

If you’re staying here as an incoming or outgoing TLA Family I would 100% avoid this hotel option. Go stay at the Best Western Plaza or the lodges. This place was incredibly behind the times on paperwork and will cause your reimbursement to be delayed but still demand an upfront payment in full- which we were prepared to pay for IF we were given the zero balance receipt for doing so which we were denied until checkout. We stayed one night in the most ridiculously laid out “suite” and checked out the next day in favor of the BW which was a breeze to check in to. If I could give negative stars I absolutely would.

J Alberto S (Palm Springs) 07/07/2019

Pros: -Cheap -Close to beach, restaurants, and gay night life (Tapas, Bacchus, Wang Chungs) Cons: -We booked two king rooms months ahead and checked in super early before 3 but were still told none were available. -Outdated rooms. Our bathroom wasn’t even finished. Didn’t have a sliding door at all for it’s closet. Bathroom shower pressure is abysmal. I couldn’t even wash the sand off my body majority of the time, let alone the shampoo. -WiFi very slow -Walls are like cardboard. Hear entire conversations next door. -Pets: while good for pet owners, our entire week stay was filled with dogs barking on our floor. Also... us and our friends in there room were sneezing left and right whenever we came back to our rooms. -Service: The don’t seem to care much for the customer. We had one day where we were told that we had to stay and wait for house keeping to make the room because they were going home and it had to be done while we waited there. Friends were really confused. -Extra Charges: Ok so we paid a resort fee tax on check in that added $25 ish per night... and then on check out another tax on the tax? I mean... hidden charges left and right.

Maria B 07/10/2019

I stayed here for two nights visiting the area...I was amazed at the koy pond, the free breakfast...the nice pool, the lounge area by the pool and my room...it is across the street from a very nice shopping area...It is near Fort de Russy and its beach open to the public with diamond head on the west...This hotel is like a family business that is under the umbrella of Marriot...I will only stay here in the future..

clarebJ2451LZ (Geelong, Australia) 07/05/2019

This was our second stay at Aqua Oasis in a year. We like the location of the hotel and the rooms are a good size for a family - more generous than a lot of other hotels. Slightly old, but clean and the beds are comfortable. Bathrooms are spacious also. Breakfast is also included which is a win for us. It’s only simple- bagels, cereal, coffee and fruit, but all we need to start the day. The pool is small, and shaded most of the day, but it’s okay for a quick cool off if you need some respite from the afternoon heat. One negative thing we notice time and time again is that the staff are all quite miserable. No one goes out of their way. No spritely “Good Morning” as we walk past the front desk each day. Perhaps they need a dose of happy pills.. With this said- we would still stay here again due to the great location and value for money.

kcmule (Golden, Colorado) 06/19/2019

We enjoyed our stay at the Aqua Oasis. It is not a luxury resort but we did not expect it to be. Our rooms (3) were all spacious, well air-conditioned, and cleaned nicely every day. My shower smelled of mildew when I started the water each morning, but I think this might be a common issue in humid Hawaii? It was also VERY loud at night but this was mainly noise from adjacent establishments so not the hotel's fault. Regardless, take my advice to bring good ear plugs! The breakfast was sparse with only fruit, cereal, and toast/bagels but to be honest this was just fine because you probably don't need much more to tide you over when you have a busy day ahead of you. The pool was small, and a little uncomfortable when others were in there too, but still very refreshing after a long day in the sunshine. The reception desk and concierge were outstanding and gave us a lot of valuable tips and advice! So as long as you don't expect luxury, the Aqua is a very reasonable option in Waikiki. Mahalo!

GeronimoBp 06/15/2019

We spent a wonderful 6 nights in the hotel. We had a large room which was equipped with everything and had a wonderful view to the ocean on the 11th floor. Very kind and helpful staff, they helped us all. We would come back any time. We can only recommend it! Thank you:) a Hungarian couple.

Dianne M (Melbourne, Australia) 06/08/2019

The exceptional thing about this hotel was Olivia, the receptionist; friendly, helpful and effiecient. The next best thing was bed comfort and the only other positive was the location close to shopping, abundant cafes and retaurants and the glitz of Waikiki. However, it is in a seedy part of town with karaoke clubs, sleazy bars and shops as its neighbours. With no noise insulation, our room suffered from the karaoke below, the yelling of bar staff and their noisy cars as they departed and the 4am garbage collection in the side alleyway. The pool was an univiting oversized bath tub, the breakfast, suck as it was, was in an overcrowded converted lobby, and the bathroom showed its old age. Never again.

waltonmar (Hamilton, New Zealand) 07/12/2019

We booked here for a week as a family of 6 adults and a wee baby. As a family of 3 we had a nice room on the 31st floor, dated but appeared to have all we needed. We realised the air conditioning was broken, a maintenance person was sent to clear the build up of water. It then malfunctioned again and it was realised it needed a new part. We asked for a new room and was given one on the same floor. All seemed well again until the 5th night of our stay when there was a fire alarm early in the morning. However we only knew there was a fire alarm after my father climbed the fire stairs up to our floor to get us out of bed and get us downstairs. The fire alarm on our floor didn’t work! The rest of the family was downstairs and said there was very little instruction from staff on what was going on or what to do - why was there no specified fire warden ensuring everyone was out and safe and giving instructions to guests? I then got a message from mum to stay put as they said there’s no fire. Eventually (40mins after the alarm went off) a staff member came up to our floor to tell us to get out but by then my family downstairs had been told all was clear - very confusing! It was noticed that the other end of our floor was flooded from sprinklers (in our old room with broken air con) and the power was now off. We had no hot water, no way to heat the baby bottles or charge our phones so went out to find food and hot water for the baby bottle. We returned later on to still no power. Still no power at 4pm in the afternoon. We felt unsafe by the broken fire alarm, lack of support from staff and poor communication. We found accommodation elsewhere and packed our bags. On check out staff expected us to pay for that night we weren’t staying and didn’t want to refund the two nights including amenity fees we had now booked elsewhere. In the end they agreed but it was a battle to get to that agreement. Staff were still checking in other guests and they were being given flashlights!!! All guests should have been moved to another hotel at no cost to them, there was no power and fire alarms on some floors weren’t working! The hotel is in a great location, close to walk to the beach and international marketplace. A bus stop to Ala Moana is right around the corner too. The rooms are dated but roomy with a kitchen to cook at home. Unfortunately we felt unsafe there and until proper fire safety improvements are made, I wouldn’t recommend anyone stay there.

Boris S (Los Angeles, California) 07/10/2019

This hotel is located a few blocks from Zoo and Waikiki beach. Hotel has a multi level parking garage that cost $25 per 24 hours. Each floor has own laundry room with 1 washer and 1 dryer ($1.50 each). beach towels are available on Housekeeping floor for free. Small convenience store with a little bit of everything in there including laundry detergent and beach/water activities equipment rental. Pool is on a 4th or 5th floor together with gym. Sauna is currently closed because of upcoming renovation. Stuff is friendly and helpful. A room has a kitchenette with a toaster, microwave, electric stove and refrigerator. All necessary utensils, silverware and dining ware are available. A room has a balcony with a chairs and a small table. Air conditioner in a room a bit noisy. There is 4 elevators in a building. I think something wrong with the way they configured. A lot of guests are waiting for elevator at any time of a day. Service personal are using them for their needs and having to problem squeezing into an elevator with bulky equipment when some guests is there. Management should assign 1 elevator to a maintenance and freight and leave rest of them strictly to guests. But rooms and common areas are clean and well maintained. Nice getaway for a week.

Andrew A 07/08/2019

The last several years I stay at the Aston sunset for Halloween week, I suggest to everyone it's a must do activity, the streets are full of spirit. I usually host a dinner party on the 31st. Aston has grill pits and a full kitchen suites that are spacious some of them have absolutely gorgeous views of Waikiki beach. From the front desk, bell service, and housekeeping they always do a fantastic job and will accomadate me with alot of extras to make sure I had a wonderful stay. I definitely would recommend this hotel and other Aqua aston properties that I frequent stay at yearly.

ClancyCatReviews (Parksville, Canada) 07/02/2019

Clearly Dated out, this hotel still continues to provide a mini-mart, a very short walk to Waikiki Beach, In room dining and even beautiful views of Diamond Head! The Staff were very friendly and the pool was Top-Notch Quality!

klsmith7 (Melbourne, Australia) 06/27/2019

Room 1814 was amazing. The most comfortable bed. Spacious. Great kitchen amenities. Corner room so had views of diamond head from lounge room and ocean views from bedrooms. Definitely would stay here again

130Doug (Kennett Square, Pennsylvania) 07/18/2019

At first glance, it really doesn't look like much. The pictures online just don't do it justice, however. The service is ridiculously friendly, the live music every night (from 7-9 if I remember correctly....) is really nice, there's a bar/restaurant right inside next to the somewhat large swimming pool, and there are enough tables and chairs for a friendly gathering whenever you want! I'd love to stay here again...the staff made it worth it! It's about a 15-minute walk to the beach, but it's worth being a little out of the way for some peace and quiet. :)

CraigF414 (Westland National Park (Te Wahipounamu), New Zealand) 07/16/2019

Our 3rd stay, and Surfjack is as good today as it was for our first stay a few years ago. Great vibe, chilled and friendly. Location simply works, short walk to the beach and shops. Have recommended Surfjack to friends.

mammap1975 (Winchester, New Zealand) 07/16/2019

This might be appealing to some and possibly even ourselves had we been on a couples holiday but we had our three children (12, 14, and 16) and would never have booked this place had we known that. To be told after a long hot day out that they weren’t allowed a swim was not a highlight of our holiday. Rooms are really small. Our “three bedroom apartment” was two adjoining rooms with a door between two bedrooms. In one room the main external door pretty much opened into the bathroom. Very limited facilities in the room for an “apartment”. No tea/coffee making facilities, no washing machine or iron. However this is not a place where you hang out in the room. They have a great area around the pool and bar with lots of different seating arrangements. Tea and coffee is available here each morning. Although they say it is free you do pay a $25 per night ammenities fee on top of your room rate which is just “money for jam” (my pet hate). They have live music here each night and the whole place has a good vibe. Staff are really friendly and the best thing about this place.

ritzstewart 07/15/2019

The tone for the entire stay was set upon arrival. The front desk clerk and the rest of staff greeted my husband, granddaughter and me as if we were family. In fact, each day we felt as though we were in the home of a hospitable, trendy aunt. The suite room we shared was thoughtfully and tastefully appointed. The open air lobby with beautiful and understated furnishings is a comfortable place to hang out. It was a very easy walk to the beach. I will miss the lobby morning coffee service for many days to come. And, the food and drinks at Mahina & Sun's is not to be missed.

Scarlet1611 (Adelaide, Australia) 07/13/2019

The staff at the Surfjack Hotel were EXCELLENT - especially Whitney who went out of her way to help us. We appreciated that we were allowed to check in early - this was so good as we'd just come off a long overnight flight. The hotel is very clean and our rooms were beautifully cleaned each day. We had 2 separate stays here during our holiday. We initially stayed in a one room bungalow, then we later stayed in a one bedroom suite. The one room bungalow was very small with insufficient room to hang clothes and insufficient drawer space, but the one bedroom suite was much better. The $25US per night amenity fee was expensive - the hotel provides a list of items that this fee includes, however I feel all these items are things I would expect to be included in my basic room fee. The hotel is an easy 10 minute walk to the beach and there's an ABC store almost next door where supplies can be purchased.

Chale14197 (Menifee) 05/07/2019

We stayed here through VRBO and the Ali'i beach rentals. The property is a bit dated, but pretty nice overall. The staff, however, is what I'd call apathetic and unfriendly. They are often also unavailable. They have a hotel where they have regular guests, Airbnb, and VRBO all staying under one roof. They freely admit they treat their guests differently than the VRBO or Airbnb. Understand you only need staff for onsite issues like parking and use of facilities. Seems easy right? These guys sold our parking space while we were still parked in it! They couldn't tell my wife where the swap meet is? You live here, right? They refused us pool towels causing a trip all the way back to the 16th floor? Like we wouldn't bring them back. Worse than all of that, they are flat out rude. Their apathy is obvious and they are unapologetic about it saying we are here staying with their competitors? Just wow. If they had treated us equal they may have gotten good reviews. Heck, I may have considered them as an option next time I come here, but after this experience I never would. Ali'I beach rentals are thoughtful and listen to their guests. I'd use them again just never to stay here!

LTibbs3 (Auburn, Washington) 05/06/2019

We stayed at the Aqua Aloha Surf Waikiki on our recent vacation in Honolulu. It wasn’t a pleasant experience. During our first night our air conditioner put out a horrible moldy smell all night. We complained and were moved to another room. All the rooms are very cramped and old looking. The breakfast buffet provided isn’t very good. The person running the buffet each morning is grouchy with guests and rude. My wife complained to the hotel of the way she was treated by this person. She was told that it was t run “officially” by the hotel, but was contracted. No excuse! I wouldn’t recommend this hotel.

159charlottem (Reading, United Kingdom) 05/05/2019

The hotel was clean with free breakfast buffet every day. Good laundry facilities and we loved the hire towel system. Spa on site but pricey, mind you, so is everywhere in Waikiki. This hotel was in a fantastic location- which did mean we could hear a lot of traffic from our room. There was a car park in the basement (very tight considering everyone has enormous trucks here) which is expensive at $30 a day. Remember they chuck a resort fee at you too- $25 a day to include everything you could ever want... NOT (free water in lobby, a newspaper, tea and coffee in room- ours didn’t have any) The staff weren’t quite up to scratch. Seeing as I work in hospitality, I do always expect a nice welcome- ours was far from it. I detest when they take your credit card as a ‘bond’ and automatically charge it when you check out, despite making it clear that I actually wanted to use another card. This caused big and unnecessary issues for us!! They also don’t explain anything about resort fees or parking when you arrive. I did hear a colleague say to the woman who checked us in ‘Don’t be so down about it, you can always try again’ so she was clearly having a bad day- which turned into a bad week for the whole time we were there. I did feel bad for her, however ...her bad attitude shouldn’t have been put onto me & her customer service.

lindap51270 (Canyon Lake, California) 04/23/2019

My 18 year old son and I stayed here for five nights. The hotel staff were so courteous and helpful. Our room had two twin beds that were really comfortable. This hotel is not fancy so if your looking for luxury don’t stay here. But if you’re looking for great value in an excellent location that has absolutely EVERYTHING you need to be comfortable then I highly recommend this place. The room had absolutely everything we could need. The cleaning staff kept it clean and stocked with plenty of towels and toiletries. We had a refrigerator an iron with full sized ironing board a microwave a coffee maker and a big flat screen tv and a safe. Even though we were in Hawaii and come on let’s face it with so much to see and do we weren’t in the room that much but when we were we had everything we needed. We did have the free breakfast option as well. Again not fancy but you could get full on the delicious fluffy pancakes scrambled eggs and toast every day. They also had cakes coffee water and juice daily. There was also an assortment of Chinese options which my son really liked. The location was great too. So close to shopping Main Street to the beach and the bus stop. You do not need more than this for the price we paid it was a fantastic value! Thank you Aqua Aloha Surf! We will be back!!!!!

Lisaag58 (Redcliffe, Australia) 04/13/2019

I stayed here for a shopping holiday with my daughter and we loved the convenience of being centrally located close to the main tourist areas the beach, restaurants and shopping. The hotel is very Hawaii with suf decor. The staff were very friendly and helpful and as two ladies travelling we always felt safe. The amenities at this hotel are not what I call resort like, as the pool area is small and restaurant is limited but it is a very comfortable, clean and practical hotel. I usually go at least four or five star but would happily return as my holiday base for Waikiki.

mechanic1987 (Anniston, Alabama) 07/18/2019

The property was very clean and the room was good size our had the Partial view of the ocean which was good for our first time to Hawaii. the shuttle service leaves alittle to be desired. we took and UBER and it was very reasonble compared to the Shuttle to Pearl Harbor. They charge per person for the shuttle. the free shutlle only goes to a few places. But the Hotel was great and the staff.

kaykaystar (Braintree, Massachusetts) 07/10/2019

We stayed a night after our cruise. Was cheaper compared to other places. The rooms were average. We found hair in our shower and a big stain on the floor near the bed. Smelled musty. The parking was reasonable. Not great but not horrible.

Getyamoneysworth 07/02/2019

Stayed here while vacationing on Oahu. Staff was super helpful and on site parking was a huge plus! Ryan at the front desk checked us in and was very informative and gave us great tips on the areas surrounding the hotel's location.

kiwitraveller1978 (Auckland) 06/30/2019

We based ourselves here for two nights. The staff were super helpful and friendly. The cleaners kept the place spicn ans span and were so welcoming. Our room was nice with great beds, TV and basic amenities. We were Lucy that we had a car park included and this was very handy. The hotel is located in a great location with easy walking to mist things. We also liked we were away from the high density hotels on Waikiki. There were good restaurants around too.

Roni W (Kyneton, Australia) 05/26/2019

Quaint hotel. Clean and right opposite the Hilton Hawaiian Village. Tropics Bar and Restaurant is nearby and right on the beach. We enjoyed sharing a Pu Pu plate and a cocktail while watching the sunsets. Thursday or Friday nights, the Hilton puts on fireworks on the beach. So........inexpensive hotel (comparably) with all the advantages of the Hilton Hawaiian Village. Parking was limited. No room service but rooms had microwave ovens and tea and coffee making facilities. Some rooms have water views. Small balconies. No smoking hotel. Free shuttle service to Ala Moana shopping centre and it is huge and worth a visit. You can walk to it in 15 mins or so. All in all, a good find! 👍

DanaLosAngeles (Los Angeles, California) 07/17/2019

Locals do favor this budget hotel as the prices are low and the location is central. The rooms and service leave much to be desired. Deferred maintenance can be seen in the rooms and bathroom, and the front desk service was perhaps the worst I have experienced in a long time, Friendly, but one person for many people resulted in an hour long wait for a key.

RJandjt 05/12/2019

We stayed three weeks and it was a real home away from home. The staff were very friendly and helpful. the whole experience made us feel very comfortable. Combined with great food and excellent service at the restaurant made for a perfect holiday.

Highadventurer (Singapore, Singapore) 05/09/2019

No complaints about staff and reception, helpful indeed. However the hotel rooms are in need retrofitting starting with carpets. Carpets are not suitable for asian pacific weather. Having tiles or faux timber is easier to maintain. If you are catering for tourists from temperate countries n need to have carpet then at least refurbish. next you have obsolete box aircon with thermostat which keep switching on and off when a certain temp is achieved. Well the periodic auto re start is a nuisance Next you have a basin in the room on the dresser table, and a basin in the washroom .. care to explain why? Above said , many positives such as the convenience store, free dvd rentals (no body has time to watch), lots of eateries nearby, short walk to Moana Loa(also in need of retrofitting as with airport!) If the major retrofittings were done, obviously we have to pay a much higher room rate

BarbarasSilva (Leesburg, Virginia) 05/08/2019

The local is very clean and I felt safe in the neighborhood, close to an Walmart and McDonalds. My room had a microwave and refrigerator, what was really helpful for a long trip (7 nights) but I'm not sure if this is available in all the rooms. Pool has a good size and it was pretty clean, just like the bathroons, the pool area in general was really enjoyable. I was just disappointed about not having breakfast included.

D Y (Honolulu, Hawaii) 05/07/2019

They had a good buffet. Not too many around now. The atmosphere was nice, and the staff treated us well. I like that they had a big variety of food, and everything I ate tasted good! I will definitely come again!

Belinda K (Camden, Australia) 07/19/2019

I saved for years for this holiday and the Ac was terrible. Turned up one day to find a technician in the room fixing it. Apparently they have the right at any time to send people into yr room (as advised by very abrupt real estate agent Scott). Wasnt any better so we spent our whole trip boiling to death. Great place if everything works; if not yr on yr own. From now on I stay at hotels who care about customer service and keeping their good name.

Samantha G 07/12/2019

I was looking for a one night stay for my family and I because of our flight being cancelled. The customer service is okay but the hotel overall needs a remodel/upgrade. The hallways are very old and dirty, the carpets are dirty and have stains. I asked for a two queen beds and I got a king and a pull out sofa. I was willing to stay and tough it out because it was just one night. Although as I was pulling the pull out sofa into a bed I accidentally pulled a sheet and I saw a BED BUG crawling in between the sheets! I immediately grabbed my kids and our stuff and ran out. When I told the front desk they just said sorry and gave me my money back. Although in the end I was stuck scrambling to find a hotel room last minute. PLEASE DO NOT STAY HERE UNLESS YOU WANT BED BUGS!

free0ne (Seattle, Washington) 07/09/2019

Clean room and very convenient location for traveling around the Island. Lots of resturants within walking distance choose from. Nice pool and fitness room. This was my third stay at this hotel. I will stay here again.

Dumpasoar (Calgary, Canada) 06/21/2019

Rented a suite, very nice place the only thing was dirty pots and pans in the kitchenett. that was kinda gross. They play the theme from Hawii 5-0 on all the hotel tv screens, kind of amusing, as it was used in the opening credits of the TV show.

22happytravels (North Sydney, Australia) 06/20/2019

Have tried numerous hotels in Waikiki as we pass through, and keep coming back to the Ilikai, we stayed in an ocean view room on the 23rd floor, it was large, well appointed with a good kitchen, and sitting area,bathroom and balcony with stunning views, easy walking to the Ala Moana.centre, they do offer complimentary shuttle which we used and the driver was a font of information, giving details of where shops and supermarkets were located on his route. Staff are friendly, they offer complimentary beach chairs and towels, There is a convenience store in the lobby that has all the essentials including hot coffee and danishes for breakfast, and wifi was good. No complaints here we will be back

Debbie M (Sydney, Australia) 07/18/2019

I asked for a mid to high floor looking north and we got exactly that. Looking out onto the perfect water of Waikiki beach.Room was clean and very comfortable beds.Our room was available before check in time which was great. Beach towels are available also.Hotel is in a great spot close to everything. Naomi looked after us at check in and she was very friendly and helpful.Would highly recommend this hotel.

Liz T 07/17/2019

This was the cutest hotel ever and the location was incredible. The beach is right across the street with restaurants up and down the street, which is the main street. Loved the beach theme in the hotel room, which was very clean. I loved the complimentary essentials in the bathroom, including the little orange fish, too cute! We had a partial ocean view which was breathtaking. The staff including the wonderful ladies who cleaned our rooms always had a smile for us and an "Aloha" everyday, thank you very much. I will definitely come back to this hotel and definitely tell friends and family who plan on traveling to Oahu to stay at this wonderful hotel. Mahalo!!!

mic242016 (Sunbury, Australia) 07/07/2019

Great location opposite the beach. Small rooms, beds were doubles not queens. We had 3 adults in our room and it was a bit squashy. Small bathroom. OK for short stay. Everything on your doorstep, cafes, restaurants, beach, ABC shops. Clean and comfortable beds. No pool.

Meghanmas7 (Pensacola, Florida) 07/04/2019

Perfect Location to Waikiki Beach. Right across the street from Waikiki Beach. We had an ocean front room and loved sitting on the balcony watching people go by or listening to the nightly music/entertainment on the beach. Room was nice and clean. Vert friendly staff. Perfect location to beach, shops and restaurants.

Mark H (Fredericksburg, Texas) 07/02/2019

We stayed here for our 44th wedding anniversary, and came back for our 50th. We will not stay away as long next time. We had an ocean view room both times, with a balcony that we used to eat take out or just sit out and enjoy the beautiful view and sunsets. We will be back!

MV-Luv (Marion, CT) 07/13/2019

We stayed here due to its proximity to NCL Cruise pier. It is an urban hotel that is really a set of condos. Arriving at 9 pm there were already numerous homeless people on the street in close proximity to front entrance, which is an escalator. Our Uber driver told us not to walk around after dark. The woman at the front desk told us, yes, there were numerous homeless out there, but “if you leave them alone, they won’t bother you.” Not the Aloha welcome we were expecting. So the location, other than being close to pier, is really bad and should be avoided. To make bad matters even worse, the hotel is just a set of condos managed by a management company and is not managed well. I agree with other reviews that their employees don’t care because it’s not their property, a common issue with like properties. They know nothing of the rooms. We upgraded to a water view and I posted a photo of the view. Hardly any water and lots of industrial equipment. The rooms are suites, but there is no curtain on the French doors dividing the bedroom from the living space. So it cannot be used as a suite, as someone cannot sleep while your partner is watching TV or even reading in the living area. The room was sparse with nothing to sit on except a low quality pull out couch that slid when you sat on it. No rugs or carpet, our room looked more like a dressing room in Macy’s than a hotel room. The air travel above hotel is very loud and disturbing, and our room had a steady set of loud thumps that came on a regular basis, also very disturbing. As a added bonus, if you stay on the weekend, the restaurant is closed. Not even a coffee bar in the lobby with muffins. Nothing! Instead they give you a map to venture among the homeless outside to find a nearby Seven Eleven or Starbucks. The TV operation is also incomprehensible to operate with a explanatory card providing numerous sets of codes to just turn it on. It didn’t work the first five times we tried to turn it on. The simple on/off switch on the remote does not work normally. In short, I would avoid this “hotel” as it is not a hotel at all and is not safe at night. Need to take Uber to dock anyway do I would recommend staying at a real hotel in a safe area that has basic amenities that this place lacks.

guy d (Hamilton, NZ) 07/08/2019

We stayed here as it is closer to the airport than most hotels in Honolulu. Unfortunately we found that the rooms are run down. The walls in the rooms are in poor condition and the bathrooms are extremely dated. Our suite was very clean and the carpet had been shampoo'ed recently. A large bed as advertised. There are some good restaurants in the neighborhood (10 minute walk). The pool is very basic.

T4127SMjohnc (Sydney, Australia) 06/17/2019

Paid for a corner suite with a king bed, get in the room, has two singles. When we raised it with the staff we were told not there fault, they don’t know what are in the rooms.... got moved to a room which was half the size with half the features and no compensation... told we would be called if a room matching our reservation came up (we were staying 4 nights) guess what no calls... I would of let it go if the staff could of admitted the fault and apologized, instead all I got was it’s not their fault and they don’t know what’s in the room... clearly not true! Would not recommend booking here... no guarantees you will get what you paid for! At least our friends on the same booking did... half right!

James M (Hilo, Hawaii) 06/16/2019

Chinatowns night scene is really happening now and this puts you within easy walking distance. Yes, you have to pass by the "street life" of Fort Street Mall but, hey, that's life in the city. Aston has a good product here, especially if you want to be convienent to any business, government, or the most interesting restaurants in Hawaii. Hint: there's a good supply of VR in this building as well.

gtrimelo 06/06/2019

I have had several opportunities to stay long term at the ASTON and each visit and experience has been great. The staff will greet you each morning if you are engaging with them. They will go out of their way to address any questions or concerns you have about your room, your stay, local destinations and directions to anywhere you want to go. They will even make arrangements for a cab which will pick you up right out front but understand if you want to take Uber or Lyft instead. Now for those who have made comments about the neighborhood...lets say that the neighborhood at night is no different then any large city you have visited and yes there are homeless but they have never approached me during any of my stays like in some big cities (SF, CHI, ATL, NY) I have been to and I feel totally safe. Now for the rooms, yes they may not meet some peoples expectation and the hotel is working on improvements and upgrades. The rooms are clean, large with Flat screen TV in bedroom and sitting room not to mention having all of the amenities a person needs who wants to cook for themselves during their stay. And if you are missing anything the staff will promptly make sure you have what you need or replace what is missing. If your room does not come with a washer dryer the hotel has a laundry room onsite with plenty of washer dryers. Not all rooms look out to the water so make sure when you book mention the type of view you would like and how high up you want. The staff will make every effort to accommodate your requests. For those who are noise sensitive, yes you might hear an occasional siren but where can you go in a downtown setting that you cant. Even in Waikiki you have lots of noise. All I can say is don't be discouraged by the reviews, check it out for yourself. Google Earth the area and see for yourself. I often walk late at night and see many local runners taking advantage of the less congested nights to get in a run. Did I mention there is a 24 hour Fitness just down the block. Did I mention there are three Starbucks within walking distance. And for those with a fast food on your mind a McDonalds and 7-Eleven plus many local eateries like L&L Hawaiian Barbecue for a taste of the island. Oh and don't get me started on the fresh doughnuts just across the street. They open early and the selections is fantastic. No one thought to mentioned that there is a Walmart, Walgreens and Longs drugs within the block radius for those items you left behind. Lets not forget Ross for clothes and just a short walk is a Safeway grocery store. Sam's and Costco are also a short walk or Uber if you don't like to walk. In my opinion the Aston at the Executive Centre Hotel is great destination to stay if you have business in the downtown area.

470kristoffern 07/18/2019

We got a room last minute at this hotel after missing a connection. Upon arrival, we did have to use a secondary entry around the back due to renovations but, but the night porter made up for that quickly. We were offered a great room at a good rate. The bed was king size and very comfy. It had a good quiet air con and I slept like a clubbed baby seal. The next morning checkout was without fuzz and the bus to the airport is only minutes away by foot. Unfortunately we missed our flight as it was overbooked, but we returned to the hotel and we were greeted in a similar fashion. We even got our same room back! I’m an airline pilot so my hotel experience is great and varied, and I would 10/10 recommend this place for the budget conscious traveler with an affinity for proper rest!

Mandy T (Anglesea, Australia) 07/14/2019

This is a fantastic hotel. They are undergoing renovations at the moment, but most of the rooms are renovated and are beautiful. We were not affected by the renovation at all, and reception has been relocated, but it didn’t make any difference to our stay. Very good rates for a lovely hotel in the centre of Waikiki. Stay here for sure. Thanks to lovely Christianne (spelling?) who was wonderful and helpful during our stay.

Allywoodf 07/10/2019

Stayed here for 5 nights and the location was by far the best asset. Room was nicely decorated and the beds were very comfy! However the room was lacking minor luxury’s like a kettle and phone... as well as the shower was tiny and barely functional, took around 10 minutes for the water to heat up and even then the water pressure was very weak, got wetter outside from the humidity.. as well as the air conditioner caused the room to have a funny smell... the staff were lovely and more than happy to accommodate and assist us in anyway they could. This hotel was renovating during our stay so everything was a bit of a mess with construction everywhere, however it was very well managed, everything was still clean and there was no noise! Worthwhile staying for a cheaper alternative close to all the action.

nirmitha_AU (Melbourne, Australia) 06/30/2019

As per title. Communication seems to go through their ‘sister (parent?) hotel’ Aqua Sands (which is a short walk away). Pretty unprofessional. I was promised the deposit will be returned in 2 weeks. Since I live outside of the US, my means of chasing them to get this done is also limited. STAY AWAY. I would highly discourage going here. On top of all that, the hotel was a construction site while we were there.

Gregor010 (Perth, Australia) 06/24/2019

We stayed here for a few nights before heading to north shore. So happy with the experience and customer service. Within walking distance to everything in wakikiki which was great. We went to north shore for a few nights and came back to the same hotel and the lovely lady at check in upgraded our room which rounded off our Aloha experience! Thank you a white sands hotel !!!

Laura S (Seaside, California) 07/15/2019

My husband and I enjoyed our stay at the Banyan. Our room was clean, comfortable and the whole staff was great. We would definitely stay again. The Banyan is just a short block up from the beach. This property has a self-serve washer and dryer for convenience. Don't miss the Banyan Breeze coffee shop on site. Excellent coffee, muffins, service and fantastic strawberry dole whip.

473keithc (Mattawan, Michigan) 07/08/2019

My family and I totally loved our condo at the Aston at Waikiki Banyan! Accommodations were clean, comfortable and quiet and everything was in walking distance! We visited the zoo, Hard Rock Cafe, International Marketplace and of course those wonderful beaches! We enjoyed breakfast and lunch in the condo most days and eating out for dinner most evenings! It was a fun week for the whole family!

nonea (roswell) 06/23/2019

This was our home away from home for 4 nights. The room was clean and up to date. Bed and furniture comfortable. Elevators clean. Nice view. Pool area nice. Staff friendly. We never heard our neighbors, if we had any. We were driving a rental car and there was plenty of parking in garage. Located towards the Diamond Head end of Waikiki Beach. Short walk to beach, zoo, and various restaurants, even a Domino's and Denny's within walking distance. Bus stop close by. If we are back in Hawaii we would stay here again.

annakaiser362 (Kansas City, Missouri) 05/31/2019

This was a quiet resort even though it was only a block from the beach. I traveled by myself on this trip to Hawaii and everyone was quite helpful and courteous at this resort. My room was clean and met all my needs. I walked a great deal and loved the convenience of the resorts location. Will be staying here again this year or next.

Sam C (utah) 05/24/2019

My wife and I together with two adult grand children enjoyed our stay at the Banyan. We booked separate rooms for the grand daughters. The people who run the front desk were always so nice and friendly. Very accommodating and helpful. The rooms were very clean. The rooms could both use some maintenance as they were getting a little worn out. The pool was closed for maintenance. Parking is an additional cost. The workers at the front desk helped us to get a discount on the parking...just another example of how nice they are. This is probably one of the best locations for seeing to all that there is around Waikiki. Plenty of places nearby to eat, shop, visit. Public transportation is very close and inexpensive. We liked it well enough to book a room here in October on our lay over to Tahiti.

gazzajdavies (Sydney, Australia) 07/16/2019

Arriving in the foyer you would think that this is a 1/2 star hotel. It's very old and basic. The outside of the building was not much better. We had to wait upstairs in the guest deck on the 30 floor. It was not much better either The views from the pool deck cheered us up a bit but the pool was tiny and dated. When we got into the room we were very surprised. It was brilliant! Modern, clean and spacious. It has tremendous views and included a small kitchenette. The bath and balcony were tiny but the set-up of the room suited our needs. It just goes to show you cannot judge a book by it'd cover.

Yvonne A (Adelaide, Australia) 07/07/2019

Great location,room contained everything needed, was clean and also quiet,friendly staff. Second time stay would not hesitate to go again.a lovely way to holiday.handy little Japanese cafe with a good variety of food,two blocks from beach and endless shopping along the beachfront.

AndyK61 (London, United Kingdom) 07/06/2019

We stayed in apartment 2501 which is privately owned and was near perfect. The location was good with a two block walk to the beach. It was clean and well equipped. Shops and restaurants were within a few minutes walk and we had a good view of diamond head and a limited view of the beach. Any negatives? It was quite noisy being in the centre of town and near a major road. There were lots of sirens and traffic noise and, what seemed to be, kids throwing fireworks. The air conditioning was quite noisy so we were reluctant to run it at night but we couldn't leave the windows open due to traffic noise. So quite hot! We managed with fans. Would I stay there again? Definitely.

AndriyM94 (Ukraine) 07/04/2019

I was here for 4 nights and it was "OK" nothing special or amazing. The room was average. I was more pissed about a "resort fee" which means beach towels and a chair which was old and half broken. The wifi sucked. The pool was really gross it looked like it wasn't cleaned in months. Air conditioner in the room couldn't keep the room cold.

Rosa N 07/03/2019

Nice appartments, close to everything, pretty clean, However just becareful as room to room does differ! We stayed on 12th floor and my daughters directly opposit us.....our room was nice and cool, if we left fans and AC on but my daughters room was always SO hot!!! Staff were kind if they realised Something was not right and were helpful in many ways on several occasions. Location is ideal and beautiful rooftop fireworks display however you have to enquire about everything.....staff will not advise of anything UNLESS YOU ASK FIRST!! Pool was small not like picture very deceiving but big enough for the amount of time we used it! No water provided in rooms only in lobby and until 8pm only, However i asked Would i stay there again? Yes if price was reasonable!

tlc2312 (Kew East, Australia) 07/20/2019

· Location is perfect. 2 Bedroom apartment was very spacious and it was great to have a very well stocked kitchen with all appliances you could need and washing machine and dryer. Housekeeping staff were fantastic. View from the 29th floor over the beach was super, definitely worth the extra for an oven front apartment. Beach right across the road was easy to access and have a supply of free towels at the hotel was a bonus · We arrived early from a long overnight flight from Australia. We had requested an early check in prior to our arrival. Although I was aware that it is never guaranteed I have always found most hotels are accommodating and do there utmost to get you into your room earlier than normal checkin. On arrival at Aston Waikiki we were greeted by a man call Kuhlani was very unsympathetic at the fact we had been up for 24hrs and our 3 children were extremely tired. He told us that checkin time was 3pm and we would have to wait unless we wanted to upgrade to another room. Having already paid $10,000 AU we weren't happy to do that. We went off for a few hours and had some lunch and came back at about 1pm as we were hopefully he may have found us a room. Again we were greeted with a 'check in time is 3pm '. So through exhaustion we sat in the hotel foyer to wait for our room. At approximately 2pm this same man asked my husband 'by the way are you over 50 years old". When he said yes we were told that we were eligible for a room upgrade and therefore a room actually was available. We were then taken to our room which was on a higher floor than we had booked which was great. Unfortunately at this point we were thinking our stay at the hotel was going to be disappointing. Thankfully the rest of the staff at the hotel were lovely always greeting you when you went out or returned. Even the men and ladies at the car parking desk were extremely welcoming. Again the only person that never engaged with you was the same man that had checked us in. We were lucky that we didn't have to have much interaction with this person again, but he definitely didn't seem to follow the same philosophy of the rest of the hotel staff.

Ann L (Santa Barbara, California) 07/14/2019

We were so pleasantly surprised by this stay. Our expectations were pretty low because we stayed in a budget Aston in Maui during our honeymoon 18 years ago. BUT... Everything about our apartment here was amazing - the design, furniture, views!!! But especially the service. Everyone was so nice. And the location is 100% perfect - the best part of the beach is right there, can walk everywhere - beach path is awesome, fabulous shopping and restaurants. I would move in permanently!

Daydream49897086751 07/12/2019

The view is absolutely stunning. The location is right in the heart of Waikiki. The beach is right across the street and there is plenty of restaurants and entertainment nearby. The room is unbelievably spacious with a full kitchen and nicely sized bedrooms. The staff was fantastic. You won't regret spending a few extra bucks for this amazing location.

Gary F 07/10/2019

The entire staff of this hotel is better then any we have stayed at in the entire world from the general manager to the front desk girls, the bell men and valets, house keeping and maintience are all the very best

hoangjohnusa (Hayward, California) 07/08/2019

Warm decoration in the living room. Nice kitchen. The bedroom is very comfortable. Free WiFi, Free Parking, Beach towels were provided. Church only blocks away so don't miss Sunday Mass. Water from the refrigerator, ABC store close by. Beach in the front so can swim whenever I like. Will be back. Regards John Hoang

kryst252 07/20/2019

I booked a studio with kitchenette for a multiple-month business trip. Easy reservation and check in process. The staff here makes it one of the better experiences I've had in an extended-stay situation. I had a rental car shared between my coworkers, and they never gave us a hard time for leaving a key at the front desk in case one of us wasn't in the hotel and needed the car for later. We used the valet for the first two days and then switched to the Hale Koa parking for the long term rates. The workers at the front desk even recommended it, which shows that they care more about folks having a great experience than charging for their valet. They're never too busy to listen to concerns or make recommendations. Most of my interactions have been with the afternoon staff. Martha and Alexis have been particularly excited to hear about what adventures I have planned for the few days off I get. When my trip got extended, the thought of going to a condo crossed my mind, but this workforce has been so great and accomodating, it wasn't worth the risk to have more space, but less service. They really have made this hotel feel like a home away from home. The studio kitchenette had an ocean view facing Diamond Head. You can also see the main road the hotel is on. On the weekends you can get a great view of all the catamarans. It doesn't have a direct view of Friday night fireworks, but I could see them from the stairs on the ocean side of the hotel just fine. July 4th was great! Didn't have to leave the hotel and fight the tourists. I had a two-stove burger and a mini-fridge that made it easy to store leftovers and small frozen desserts (think pint-sized ice cream carton). I asked for a queen sized bed and sofa pull-out. The mattress is definitely on the firmer side of a box spring, but I'm usually exhausted by the end of the day. Some of my coworkers have found them uncomfortable . I remedied any discomfort by bringing my own body pillow and standard pillow. I don't expect everyone to want to do this on their vacation, but since I was staying long-term, it was the easiest for me to just drive to walmart and spend a few dollars. Never had a problem with housekeeping. Even if I didn't want my room cleaned, I could always count on my Auntie to ask if I'd like fresh towels, coffee or tea when she'd spot me in the hallway, even at the end of her shift. Any cleaniless issues were solved within 12 hours. I chose a hotel rate without amenities, but can comment on what my coworkers who were paying for amenities had too. Without amenities, you're still able to get free beach towels that you can return when you're done at the front desk. There's also dvd rental and a PS3 in the room (I didn't use these as I brought my own gaming system with streaming services). Ice machine was on the first floor. The laundry room is on the first floor (coin-operated, but I think it has a drop-off service that I haven't used), along with a gym and pool. As most of the shorter-staying folks are also roomed on that floor, it can get a little crowded, so it's best to try and do laundry when most families are out of the hotel. With the amenities fee, my coworkers received a $10/day coupon for the Fish Hook Cafe, with I opted not to. The hours are from 7a-2p, but I could really only go on Sundays due to my schedule. The hotel also has a shuttle that goes to the other hotels in Aqua Aston chain and to the mall, which is great for those trying to grab food or shop without a vehicle. As mentioned before, if you're bringing a car, the Hale Koa parking garage is the closest public parking to the hotel. You get a better rate if you're a government / DOD employee. Access to the beach is great and walkable in about five minutes or less. The lagoon behind the Hilton and the part of Waikiki Beach are very tourist-friendly. If you're into military history, there's a lot of statues at Fort DeRussey park and also an Army Museum nearby. Since I've been here, the hotel has been promoting that our room key can be used for free admission to the Bishop Museum and discounts at other local attractions. There's also an Expedia agent on site for those who don't want to hassle with the vendors on the street selling excursions. I booked round trip transportation with my one-day adventure tour at Kualoa, and the pickup point was within a 10-minute walk from this hotel. The Waikiki Trolley, The Bus, Biki bikes, and Hui car shares are close by. Uber and UberEats have been great transportation and food delivery options. The Ala Moana mall is about a 20-30 minute walk depending on your pace. The area is very pedestrian friendly. The greatest hazard are tourists with biki bikes riding on the sidewalks and trying to weave in and out of walkers.

trixie1957 (Barrie, Canada) 07/18/2019

What a great trip. We had a kitchenette in our hotel room. We had the choice to make a meal or eat out. Waikiki is a gorgeous place to visit. Beautiful an extremely clean. Nice restaurants. Beaches we clean and well maintained. I give this a 5 stars.

djpmdp219 (New York City, New York) 07/13/2019

The hotel is nicely located. Not on the beach but walkable to beach, evening walks, etc. the staff is really nice and helpful. We left our jackets and they shipped it back to us! Thank you to the staff and to Melanie. We did not use the pool and fitness room but it’s nice and saw other using it. I have the last circle to make it 5 star based on the staff.

587miyuki 07/06/2019

I spent two weeks here. I stay at this hotel every year. I can not think of other hotels. Because very nice Jessica is at the front desk. She is very kind. She always welcomes us with a smile. We also like the facilities in Luana.The water in the pool is so warm ,my daughter swims with pleasure. I stayed at partial ocean view room that the view is very nice. I can see many green trees and the beautiful sea in front of my eyes. Luana's kitchen is very clean and easy to cook. We will stay at this hotel again in next year!

RichardUSMCretired 06/25/2019

Service was outstanding in particular Alexis at the front desk was awesome in getting us a room that fit our family. All facets of the hotel staff were ready to accommodate our every need. Rooms were very clean with comfortable beds and small kitchenette. Sitting on the edge of Fort Derussey it is a short walk to the beach.

traceyw20152015 (Greater Melbourne, Australia) 07/14/2019

We rented a private condo here for 9 days through Kaina Hale Hawaii Realty in June &July 2019. We were very pleased with the location, only 1 block back from Kalakaua Ave. Very quiet and clean. Everything we needed was supplied in this condo. Plenty of room for a family of 4. A Mini-mart on the 6th floor was so handy for everyday purchases such as milk and water, along with bread, laundry detergent and alcohol. Kaina Hale Realty were very good to deal with, so quick and efficient with their communication. Highly recommend renting through them.

Samurai055 (Lihue) 07/09/2019

One of the best bargains in Central Waikiki!! This is the place to stay if you are looking for a comfortable place in the heart of Waikiki. It is a secure condo-hotel with nice views of Diamond Head to the east, and partial view of the shoreline. It is within walking distance of everything in Waikiki and I realized what a great location as you can easily get in and out due to its location. The International Marketplace, and Royal Hawaiian Shopping Center and dozens of eateries are within 10 minutes walk. Parking is a bit expensive with limited on-street parking. Having a rental agency attached to the hotel helps a lot if you're doing day trips - you can save the cost of parking and spend it on the vehicle. Otherwise, it's probably better to share-ride it in. My only criticism is the bathrooms are a bit small; but little inconvenience, considering everything else.

Bily1 (Melbourne, Australia) 06/29/2019

Clean place had no problems. Big pool and bbq area. It’s a self contained place which was what we were after. Everything was walking distance. Beach 10min walk shops and buses 5mins. Rent a car was just next to us. Great location

Flor M (Los Angeles, California) 06/24/2019

These condos are clean and spacious. The location is excellent. Thank you to all of the friendly, helpful staff and special "thank you" to Steve! We checked in on our anniversary & Steve made arrangements to have a wine bottle and chocolates waiting for us in our room. Our room was #2413 (1king bed/ 1 twin sofa bed) and you get all the amenities you need. We were a family of 2 adults/1 child but 2 adults and 2 children will fit comfortablyl. Our only complain is the wall AC was incredibly noisy and made some nights difficult to get good rest, and the condensation drained into a bucket on the balcony so needed to ask maintenance to empty it out every couple of days.This is a budget friendly place, if you're looking for a resort feel..this is not the place for you. We look forward to staying here again in the future.

vickybuzz 06/21/2019

Clean and well maintained room with a great view. Decent sized pool. Very friendly and helpful staff. Wish I had the shampoo/shower gel at home. Delish! Love the louver windows to capture the high rise breeze. Shop on level 6 had cheap bottles of water but everything else seemed expensive. Try the iced coffees in the foyer as they were fabulous and addictive. The DVD hire feature was great, especially since we travelled with a toddler.

danatsuchitori (Honolulu, Hawaii) 06/07/2019

This may not be a high-end resort like the Hyatt Regency Waikiki Beach, but their staff, especially hotel manager, Maryknoll, made sure my requests were followed through. Upon my arrival, I had no complications whatsoever like I had at Hyatt Regency Waikiki Beach. My room with a king bed was ready on a high floor at the end off the hall, just as I requested with hotel manager, Maryknoll, day before my arrival. Upon my checkout at 12noon, hotel manager, Maryknoll, sincerely apologized for no late checkouts, because of a group arrival, and extended her arm with her business card and said if you need anything else, please don’t hesitate to call me. Overall, this hotel may not be a high-end resort like Hyatt Regency Waikiki Beach, but their staff and manager just know how accommodate their guests needs without complications.

Nomadgirl1946 (Batehaven, Australia) 05/31/2019

Staying here beginning and end of May to break the trip between Australia and the US and Canada and return to Australia we found the motel handy to the shops and Waikiki Beach and surrounds. First stay found us in a clean and comfortable room with lanai. Staff friendly. However, lift was broken for 1 day which meant carrying our bags up 4 flights of stairs. Return visit we were placed in a very small room adjacent to lift - part of an adjoining suite I assume as there was a locked door in room and we could hear the voices and TV of next room. Felt very uncomfortable with little walking space and one partner had to get out of bed by climbing to the end of bed as it was against the wall. Tap on bathroom basin faulty and we worried we might be held accountable if it completely failed. Not acceptable. We requested another room and the staff obliged. Our biggest problem was the $15.00 per day service fee which includes US Today (overseas visitors have no topical interest in this paper), water in the foyer (why would you bother sitting in a small foyer to drink water), replenish coffee in room daily (this is normally a part of motel service and the coffee sachets only allow for 2 cups a day), shuttle to Ala Moana shops which one would only use once in a short stay of 3 days and local phone calls which most US motels provide as a part of room costing. This fee also allows for Internet access and in room safe which most motels provide free of charge anyway and additional inclusions (whatever that means). One has to pay this fee but in my opinion it is a form of "made up greed" for more money. An old motel but clean and tidy overall.

m0anikeala 05/07/2019

Location is great, but don't think your getting the best of the best. Front desk desperately needs a new desk, roof, furniture, clean windows, etc. As for the room, I didnt even want to stay here after witnessing nothing but stains, nasty vents, shower was moldy, and room smelt of mold. Stove looked outdated MAJORLY, and the room just smelt out. From what I was told from an employee, they weren't able to get an update on the resorts, cause their sister resort needed to get done BEFORE this one. In my opinion, this resort should have been the TOP one on my list to get replenished and fixed! BEWARE!!

mraloha67 04/02/2019

Mold was growing on the inside of the bathroom door. This makes me wonder if the have cleaned their Air Conditioning system ever. The room had an unpleasant odor. They make you pay an additional fee to use their WiFi and facilities when you check in.

John W (Saskatoon) 03/28/2019

We enjoyed staying at the Ewa Hotel because of their rates and the distance to Waikiki Beach. We arrived before our room was ready, and had no problems leaving our bags there till our room was ready. The hotel is 2 blocks from the beach, which made it close enough to easily walk there, but far enough to avoid some of the noise. The hotel also offers a sun deck on the 8th floor, which is a great place to enjoy a cool drink and take in the rays.