In Hawaiian, Oahu means “gathering place.” But you’ll find out it could also mean “something for everyone.” Foodies, discover hot new flavors in Kaimuki and Chinatown. Trend spotters, shop till you drop at our eclectic fashion boutiques. History buffs, tour the memorials at Pearl Harbour. Swimmers, surfers, snorkelers and SUP-ers, play in our warm waters.
And everyone, just relax. Head to the beach with a shave ice or acai bowl. Waikiki, Pipeline, and Lanikai are known for their postcard famous white sand beaches. Perfect for sinking your toes into and forgetting mainland worries.
Swingin' sixties décor throughout the hotel. Be sure to take a take a photo of the pool area at night; we found that the best place was from the third floor balcony. There is an SPF dispenser at the pool, which is a thoughtful touch, as are the individual canopies on each lounger. I don't think that the pool is heated, though. The gift shop has beautiful clothes and accessories, not your average tchotchkes. They offer guests the use of umbrellas during their stay.
The fun starts with the check-in area. You rest on retro couches while they get you set up. Luggage will be delivered to your room.
We reserved a bungalow - don't be mislead, it's a regular room, albeit with a sitting area, bedroom and bathroom. Each room has a balcony. The sitting area has a fridge and clothes closet. Fun snacks await on top of the fridge.
The toiletries are fantastic, especially the bar soap. The rooms could use manuals to explain how things work such as the lights, the fan and the alarm clock. Noise insulation is fine. Safes in each room. Coffee and wifi are included as part of the $25/day resort fee (it's a shame that they charge a resort fee on top of the room rate). The bed was very comfortable. Curtains provide sufficient darkening of the room.
The bathroom design is in keeping with the funky vibe. And it has hooks! I repeat, women need hooks. Plenty of hot water.
The restaurant didn't offer much that I could eat (allergies) but the food looked quite good and it was always busy. Drinks are discounted during happy hour. Live entertainment nightly.
Your room key gets you free admission to the Bishop Museum and the Honolulu Museum of Art. Fair warning, the Bishop is a $30 cab ride away. You'll be better off taking one of the trolleys which goes directly there.
Great, welcoming staff who went out of the way to make guests comfortable.
I would happily return.
Our big Canadian family week at the surfjack💕
Renee H
We spent a beautiful Honolulu week with this place! We arrived only to find our reservation was occupied by someone in the military. (Fair warning Honolulu bows to their military) They were quick to come up with an ulturnitive plan for our large group and it worked better for us anyway. (And they sweetened the end costs for good measure😉)
Rooms were lovely and clean and comfortable with a safe and fridge. Coffees not in your room but downstairs at the bar starting around 6 each morning. I'd stumble down in my jammies and grab a couple to-go cups and go back up to our balcony. Don't fret, it's goooood coffee worth the stumble!
The staff are second to none! They were warm and friendly and most accommodating! They would load up towles and chairs,they provide,when the valets brought our vehicle up. My fondest memory was walking back from supper one evening and the front counter guys jumped up waving and called out 'HELLO FAMILY' from 1/2 a block away, like they were truly excited for our return and then listened to our days stories with excitement!
The pool was awesome to float in after a long day and shed the heat, and the nightly music was a pleasant accompaniment.
The restraunt downstairs was yummy$$$ and my somewhat picky western Canadian family managed to eat a supper and two breakfasts there. But your in the heart of vacation land there so there's tons of places to eat around there too, as well as the ABC convenience stores that are everywhere.
Come checkout time they stowed our bags for the day and opened a hospitality room for us to use before our evening flight back to the snowy north. Wonderfully accommodating and I miss them!!
Cool Boutique Hotel
Familychristian
(Melbourne, Australia)
1960s Cool retro theme boutique hotel. Room designs are fabulous and chic.
Spotlessly clean appointed rooms and bathrooms, Housekeeping are so friendly and amazing.
Fabulous pool, coffee shop on premises.
Walking distance of everything.
Dexter is the Guest Services manager very approachable, courteous and professional.
Just perfect!
Kelly H
(london)
My family of 5 (including 3 children) stayed here for 4 nights, in April. The hotel has a great vibe about it. Staff were very helpful, my son had left a bag on the side with all our (brand new) flip flops- they had found them and they were waiting for us on our return-what a relief, you can’t go around Hawaii without flip flops!. The food at the hotel restaurant was so yummy, we had breakfast everyday and dinner once-the breakfast was great to set you up for the day. The location is just perfect, easy 5 min walk to nearby restaurants and shops. We Would defiantly stay here again if we ever go back to Waikiki. Thank you Suarfjack! Big thank you to the valet team, what lovely people and so helpful!
Wonderfully friendly staff
_ghollier
(Whangamata, New Zealand)
The staff made the stay. A wonderfully friendly and helpful staff. Within easy walking distance to beach and shops. Great coffee at Oliver & Oliver in the foyer. An awesome boutique hotel. We will be back
Room was very small, cramped and noisy due to traffic outside. Also the building was very old with a loud air conditioning couldn't turn on because of this annoyance. Staff are very nice and friendly.
Honeymoon Suite
Jacob S
(Brooklyn, New York)
Nothing but good things to say about this hotel. The staff was pleasant and professional from the beginning to the end of our stay. We were on our honeymoon, so we were telling everyone and anyone that would listen including the staff. I think they heard us because our room was very nice. (Perhaps that's all their rooms) It had a full kitchen, 3 balconies and a huge king size bed. Also, awaiting us was complimentary champagne and chocolates! The only downside was the balcony that was off the kitchen opened to a building that was undergoing construction, so sitting out there was not the best idea, not the hotels fault. Just had to use our other two balconies. We were on the 8th floor facing the beach which I believe is 3 blocks away. This means the view was mainly other hotels with a sliver of beach in the distance. However, it was still nice because of the palm trees and the sounds of the ocean. If you want a view of the ocean you will have to go up to the top floors. You get complimentary towels and beach chairs. Now parking is not included as is the norm in Waikiki, but the valet car service is complimentary! I am not one to usually use this but was trying to maximize the relation vibe on my honeymoon. They have a pool and a hot tub that looked very nice from our room but we went to the beach and other spots the whole time.
Pros:
1: Location is right downtown. 3 Blocks from the beach and 3 blocks from the heart of Waikiki shopping and eating district.
2: Complimentary towels, beach chairs and valet parking service
3: Free wifi (a lot of places charge extra)
Cons:
1: Parking Not included (very common in Hawaii)
2: No Room Service
3: Limited On Site Restaurant
Wonderful staff
Allison W
The hotel is a bit old, but the beds are comfortable and the room clean! The best part of the Hotel are the staff!! They go out of their way to be polite and helpful all the time! We've have had such a wonderful stay and will recommend to all our family and friends
Great pool area
Doug K
This hotel has a great location. It's a couple of blocks to the beach, close to a grocery store, the International Market Place, bus stop, and many other things. The pool area is fantastic. They provide free coffee, lemon water, and cookies in the lobby and have fancy coffees available for $1. They have lawn chairs that you can borrow to take to the beach. The staff are great. They upgraded our room to a kitchenette without us even asking. We've stayed there 3 times and will totally stay there again the next time we go.
Lovely Oasis in the middle of waikiki.
Richard S
(Portland, Oregon)
The Aqua is a Hawaiian gem bamboo themed interior . A pyramid shaped building It has a serene courtyard with pool. Palms and bamboo surround the courtyard. A Pizza and Pasta restaurant is located in the courtyard it's vegan I am not. It was fantastic. The hotel has beach towels chairs and more for you to use.
Thursday's they have a hotel party at the pool courtyard area. Local Music, complimentary drink "bamboozle"and snack. Good time to forget the mainland and live Aloha!
I travel overseas a lot and always come home to my beloved Islands and stay at the Aqua Aloha Surf Hotel. The staff always makes me feel like family and welcomes me home. I wouldn't stay anywhere else. Thank you Aqua Aloha Surf Hotel
Handy Location
Nancy Z
(Captain Cook, Hawaii, United States)
I was booked into this hotel when I was on Oahu for work. As I've found with other properties in the Aqua chain, the rooms tend to be a bit dated and/or worn (but clean). What they do offer is a central Waikiki location at a bargain rate. The parking lot is small and fills up quickly. When I finished work for the day, I snagged a parking space and walked to my dinner destination. Drive out in the evening and the lot might be full when you return. Fortunately, there's loads of great dining within walking distance. They gave me a video rental card upon check in. A nice gesture I was too tired to bother with at the end of the day. As others have mentioned, the complimentary breakfast was not very good. I wish I hadn't bothered. FYI...it's in a Chinese restaurant hence some of the odd offerings. They would be better served doing a few items well rather than offering lots of items done poorly. The elevators were so slow, I gave up and used the stairs. Unfortunately, my stay coincided with a big Samoan sporting event. (Probably had something to do with the slow elevators.) The lobby was filled with teams during my stay rendering it unusable by anyone else. The staff were friendly but swamped.
Noisy but in a great location
GemBright_UK
(Brighton, UK)
PROS:
Location - Brilliant location. Couple of minutes' walk to Waikiki beach, loads of shops, bars and restaurants.
Room - Includes safe, fridge & microwave. Kept very clean by the friendly staff. Big bed, big TV and a Playstation.
Breakfast - Nice selection of pancakes, toast, eggs, sausages, cakes, rice & noodles.
Reception staff - Very helpful. We booked a superior room but the 1st room we got really wasn't up to standard (small, no view, no bath) but they moved us to a higher floor which was great.
DVDs - They give you a card for free DVD rentals in the lobby which was a sweet touch.
CONS:
Car park - Charged $25 a night for this but often found there was no space due to work trucks. Didn't think it was right that they parked in the handicapped bay either.
Building work - Extremely noisy building work on the hotel between 8am-4pm, Mon-Fri made it impossible to ever sleep in or spend much time in the room. Our travel agent didn't tell us about this & neither did the hotel staff until we asked.
Safety - We only found out when checking out that we weren't meant to go on our balcony because they were all unstable (hence the building work). This was written on a tiny sign on the far side of the reception desk. We'd spent quite a bit of time on ours. Whoops!
Air con - The loudest I've ever heard!
A terrific value with many of the beachside perks...
dustymoller
(Spokane, Washington)
We did our research; checking out the reviews and Aloha Surf was our choice. If you are on a budget but want a good sleep--ask for the 15th floor--three walkable blocks from the beach, this is your place. Our room had AC, outside patio with table/chairs, beach mats, coffee maker (with filters), fridge, microwave....and, SPF 15 lotion. Large screen tv--which we never turned on. Open up Google Maps and plot the hotel and zoom out to see just how close you are to Alamo rental car (2 blocks) and great beachside foods and shopping
Pretty good ! Would stay again.
Jacqueline D
I stayed here for a couple of nights and I was surprised. I found the location to be ok, not too far from the beach but far away enough that it was quiet at night. I do have to say that the beds were in rough shape. Not comfy, but this affordable hotel makes up for that with its service, staff, and for their quiet rooms. I didn't hear a single guest during my stay... Thanks Aqua Aloha!
We recently stayed at the Aqua Palms in Honolulu. The hotel is good if you are on a budget. The location is great as it is only about a 7 minute walk to Waikiki Beach and 15 minute walk to downtown district. The IHop is right next door. Everything is within walking distance of this centrally located hotel. The staff are the best! They were always smiling and willing to assist with anything. The pool is small but there was never a crowd and there were always available loungers. I would definitely go back to this hotel.
First time in Waikiki
winnipeg
(winnipeg)
Very nice hotel. We chose not to rent a car as the hotel is close to the beach, mall, and plenty of restaurants. A bus stop outside the hotel was also a bonus in taking a day trip to the North Shore. It is a little tricky though as you have to make a connection at the Ala Moana Mall, but the concierge provided step by step instructions. I dnld the Bus app to have the schedule on hand.
We were also able to go for nice runs along the canal and parks nearby.
Our room was cleaned daily and we had brand new towels. Staff was very polite and the hotel was very clean in all areas.
We selected a basic room, but it had all the amenities. I would definitely recommend this to friends and family.
Far nicer than it looks!
mccorquinn
(Gold Coast, Australia)
Truth to tell, I had some qualms about staying in a place so far away from the "action" of Wakiiki Beach itself, even though it is directly across from the Hilton Hawaiian Villager and Fort de Russy. But we needn't have worried. The room was spacious, opened up directly to Diamond Head (we were on the 6th level), had been renovated with ample storage space, modernised bathroom, even a micro wave above the bar fridge! The area around abounds in cheap eat places and - better yet - the hotel offers guests a free shuttle to Ala Moana shopping centre and to the Waikiki Beach area. The rooms aren't double-glazed, but the thick curtains shut out most of the traffic noise below. There's parking, a guest laundry 24/7 and a 10% discount at the adjoining Wailana Coiffee House (breakfast, lunch and dinner). It was a real find and the staff were uniformly pleasant and approachable. It was a pleasure to stay there!
Cosy hotel
We stayed for 10 days. Arrived early for check in as our flight arrived in the morning and our room was ready. Staff were very friendly and helpful. There was the added bonus of the friendly Expedia team in the lobby to help booking activities and any recommendations. Great location close to the beach and free shuttle to Ala Moana and Waikiki Beach. Lovely place to stay.
Convenient location
CarolG1141
(Chandler, Arizona)
I enjoyed the stay at the Aqua Palms. If you want a two beds to a room, you need to plan ahead and phone ahead. There is a discount for returning patrons which is nice. There is a small refrigerator and a microwave in the room. It’s an older hotel. When you are in HI, you don’t really need to be in your room anyways
We stayed at the Ilikai for a week with our two middle school daughters. We stayed in one of the suites with a partial ocean view and had a great balcony to sit on in the mornings and evenings, in fact we ate many of our meals on the balcony. Room was great and the hotel amenities were very nice. Would stay here again and recommend for any one looking for a place to stay during their visit. Very central location to many shops and restaurants as well as the beach.
choose wisely and you will love !
barbeaujo
(montreal, canada)
Second time staying here. Love it. Choose a refurbish unit for sure, they're are plenty with lots of pictures . Small but quiet, secure and close to everything you need. Restaurant, store, grocery, bus stop, etc
Great location and suite, but strange pool rules
John B
(Balsall Common, United Kingdom)
Stayed at the hotel for six nights and our suite was upgraded to one on the 22nd floor. Excellent position and quiet.
The best thing about the hotel is its location. It is right on seashore and you can walk to Waikiki beach in 5 minutes. Major shopping outlets and restaurant within walking distance. The hotel provides towels and chairs to take to the beach.
It is a large complex with several shops, a bar and dining.
Now, We have travelled extensively and stayed in hotels all over the world but this is the first hotel we’ve ever stayed in where you cannot move your chair by the pool to face the sun. If you moved it just slightly let alone turn it round or move it to a different location, the officious pool attendant was there telling you to put it back exactly as it was. She claimed it was a safety rule. We claim this is rubbish. It was actually dangerous being in the sun with it beating down on the top of you head.
Great Room and View
rcorson
(Tampa, Florida)
We had wanted to book a room at the Hilton Hawaiian Village for the week but it was filled for the first few days. Our agent booked us at the Ilikai in a great suite with a beautiful view. When we did move to the Hilton a couple days later we wished we had stayed in the Ilikai! The Hilton did not provide the room we expected and were very disappointed. Would go back to the Ilikai the next time.
Spring break vacation with family
Rachelle M
(Edmonton, Canada)
This hotel is a great hotel to stay at for having a suit to prepare meals in to keep the costs down!! The rooms are very clean and the hotel staff are friendly. The one huge downfall to this hotel is the pool hours. The swimming pool is only open till 7:30pm, which is not helpful after being out all day and having kids want to swim and cool down! The lagoon is closed early as well and for people with small children the ocean is not the best to go into swim at night. I would highly recommend this hotel I just wish the pool hours were longer.
Very basic hotel in a good location. It's definitely a little outdated, but it's a good option if you are on a budget. Most of the hotels here are very expensive, so this isn't a bad option if you don't want to spend a fortune.
Clean, comfortable room in a great location at a great price
Lori T
(Dawsonville, Georgia)
The staff was very friendly and helpful throughout our visit. Our room was clean, comfortable, and very spacious, with a mini refrigerator and microwave. The air conditioner is window mounted, but works well and is quiet. The location of this hotel is great. It is a 10 minute walk to WalMart, and about 20 minutes to Ala Moana Center shopping mall. Just across from that is Magic Island park, with beautiful sunrise and sunset views. We didn't use the swimming pool, but walked by it, and it looked nice and clean. The $10 per day parking fee is very reasonable, and includes "come and go" privileges. Our only regret with this hotel is that we did not stay here more nights - it was much nicer than the other places we stayed on Oahu.
Feb 2018 - 4 night stay
Merton D
(Lihue, Hawaii)
Ending part of their renovation. A lot better than before.
Lots of good restaurants in walking vicinity.
Ala Moana Shopping center, 15 minute walk away.
We stayed there for a conference so we only slept, showered and freshened up there.
ROSS, a discount clothing store is right across the street. A covered parking garage
is right a cross the street.
Close to everything
Rosedrop54
(Waihi, New Zealand)
This is a very clean and serviced hotel. Has great amenities, alittle walk to Ala Mona shopping close to many great shops and restaurants. Has upgraded alot of the rooms. staff are always helpful and polite. We have stayed here many times. It is very well priced.
A safe place
hoolehua
The rooms are older and clean.Security in the lobby. Parking lot is smoking area.Access to shopping is easy.Staff are friendly. Food is exceptional.I have stayed at The Pagoda often in the last 30 years.I feel safe when there and can sleep comfortably.I would rate them a 4
This is a super cozy and comfortable hotel great for getaways. The staff were really friendly and made staying here so enjoyable. The rooms came equipped with mini kitchens that came in handy. Great place.
Great staff
Brooke W
Small hotel, good service, the movies and kitchen were great. We were able to save money and not have to eat out all the time. No noise from the neighbors, and unlimited movies for the days when the sun wasn't out. Close to all the shops without all the noise of traffic from Kalakaua. We were able to walk pretty much everywhere, including Ala Moana and the Zoo. The only thing we missed was a microwave, and wish the fridge had been bigger, since we stayed for a week and brought food with us.
Low security and dodgy guests
lifesabreeze1000
(Wellington, New Zealand)
Guests on floor smoking illegal drugs and noisy. Cooking in their room raised the smoke alarm but no guidance from hotel staff if it was an emergency. Had to ask the guests if everything was okay. Security is low- anyone can access the guest floors. Hotel resort towels were very old - said that it was $30 to replace them. Very low quality. Rubbish trucks very noisy. Rooms basic and old. Carpet in foyer threadbare. No washing up liquid in room or tea towel provided. No drinking glasses and cups very small.
Absolutely awful
AklTraveller001
(Auckland Central, New Zealand)
From the check-in experience to the overall room stay it was the worst hotel we have stayed in. There was confusion overt he room we booked and after many international phone calls, no records of conversations were recorded in reservations system of any kind. Had to renegotiate a new room which took half a day to organise. Rooms were so tired - the decor was on par with a very old backpackers. Light in the room wasn't working next to the bed, TV remote didn't work, no central lighting - only bedside lamps. The pool was very cold - no instructions from front office staff about obtaining and disposing of towels that were included in 'resort fee'. The lobby area was frequently overcrowded- check-in staff slow to process guests. Management drinks consisted of iced tea or a watered-down cocktail with little crackers. It as though this hotel has given up on itself. Staff are not engaged -rooms need a complete refurbish. Location is great though
DO NOT STAY HERE. Wish I paid a little more for somewhere else
Morgan S
WORST HOTEL EVER. I am not kidding when I say it's 4:26 am and I am writing this review with no sleep at all. The upstairs neighbors were cat calling and blasting music even after we told security and front office to call the police. I felt very unsafe and never wish to stay here again. When I first got into the hotel and checked in we waited 4 hours, then the room was too small for 5 people so I complained to the manager and he suggested a room updgrade... oh but don't worry, I had to pay over 200 dollars. Ridiculous.
This hotel ruined my trip and Chance at relaxing. Still currently listening to blasting music.
We stayed at the Ilikai for a week with our two middle school daughters. We stayed in one of the suites with a partial ocean view and had a great balcony to sit on in the mornings and evenings, in fact we ate many of our meals on the balcony. Room was great and the hotel amenities were very nice. Would stay here again and recommend for any one looking for a place to stay during their visit. Very central location to many shops and restaurants as well as the beach.
choose wisely and you will love !
barbeaujo
(montreal, canada)
Second time staying here. Love it. Choose a refurbish unit for sure, they're are plenty with lots of pictures . Small but quiet, secure and close to everything you need. Restaurant, store, grocery, bus stop, etc
Great location and suite, but strange pool rules
John B
(Balsall Common, United Kingdom)
Stayed at the hotel for six nights and our suite was upgraded to one on the 22nd floor. Excellent position and quiet.
The best thing about the hotel is its location. It is right on seashore and you can walk to Waikiki beach in 5 minutes. Major shopping outlets and restaurant within walking distance. The hotel provides towels and chairs to take to the beach.
It is a large complex with several shops, a bar and dining.
Now, We have travelled extensively and stayed in hotels all over the world but this is the first hotel we’ve ever stayed in where you cannot move your chair by the pool to face the sun. If you moved it just slightly let alone turn it round or move it to a different location, the officious pool attendant was there telling you to put it back exactly as it was. She claimed it was a safety rule. We claim this is rubbish. It was actually dangerous being in the sun with it beating down on the top of you head.
Great Room and View
rcorson
(Tampa, Florida)
We had wanted to book a room at the Hilton Hawaiian Village for the week but it was filled for the first few days. Our agent booked us at the Ilikai in a great suite with a beautiful view. When we did move to the Hilton a couple days later we wished we had stayed in the Ilikai! The Hilton did not provide the room we expected and were very disappointed. Would go back to the Ilikai the next time.
Spring break vacation with family
Rachelle M
(Edmonton, Canada)
This hotel is a great hotel to stay at for having a suit to prepare meals in to keep the costs down!! The rooms are very clean and the hotel staff are friendly. The one huge downfall to this hotel is the pool hours. The swimming pool is only open till 7:30pm, which is not helpful after being out all day and having kids want to swim and cool down! The lagoon is closed early as well and for people with small children the ocean is not the best to go into swim at night. I would highly recommend this hotel I just wish the pool hours were longer.
It was my first visit to Hawaii and definitely not my last all because of this gem. The hotel's in the heart district of Waikiki with rooms that are directly facing towards the ocean within affordable price range compared to the other hotels in the area. I stayed in an oceanfront room on the upper floor and the view was absolutely gorgeous especially to watch how the sun rises & sets daily. The staff was a top-notch, reflects on their manager Mr. Kevin Wong. I love John & Jane and the housekeepers, they were very hospitable! I work in the hospitality industry and I can say it was truly an excellent 5* service. Do not forget to swing by at Eggs n' Things which was on-site to have a delicious breakfast! Couldn't wait to go baaack!!! :)
A little gem at Waikiki
NewYorkCityaddict
(Sydney, Australia)
This was my 4th stay at this hotel and I really don’t want to stay anywhere else when I visit Waikiki, I just love it! The location is superb and the rooms are bright and clean. Yes they are a little on the small side but who cares when you have the amazing views from the ocean front rooms! The staff on the front desk are always super friendly and nothing is too much ch trouble. Big shoutout to ‘the goddess’ who changed our room to a better location and a higher floor , that was much appreciated. And also to John who remembered me from my last visit 2 and a half years ago. Such lovely people and nothing was too much trouble. Can’t wait to come back and stay here again!
Vacation
Brandi1970
Love this hotel. Great location. Nice ocean view. Cute decorations. Boutique style. Clean with friendly helpful staff. Do not expect frills and thrills. It is not a high end fancy hotel. Rooms are small with only showers. Parking is limited. Enjoy it for what it is. Don’t hate it for what it isn’t
Location is key
kelza10
(Geelong, Australia)
The location of this hotel is perfect, across from beach and on the main street. Rooms are very clean and serviced daily. The staff are very friendly and if booking any tours, Tina down stairs is amazing. Also you can get free DVD rentals for those quiet nights in. This hotel is perfect if you are after a simple place to stay, with no extras which means cheaper resort fee.
Basic hotel in the heart of waikiki
Ciahasher
(Houston, Texas)
This place has been around for quite some time and is now part of the Aston chain. The hotel has an unusual design. It is basically a cylinder with the rooms situated on the outside part like wedges of pie. All the rooms have a lanai or balcony but unless you really want the full on ocean view, not partial view, (which costs more), just go with the city view.
Bathrooms are clean and functional. AC unit is built into the wall. I think mine needs to have the filter cleaned or something. I was waking up in the middle of the night with a sore throat. Tried higher temp setting, still the same thing. When I turned it off completely at night, I felt much better.
Rooms have a safe and a TV.. you can rent movies from the front desk for free. Actually, it’s not free. It’s part of the so called resort fee or amenities fee which almost all hotels charge in Waikiki. It’s 25 dollars a day and a total ripoff, but it’s a mandatory fee. To call this a resort fee is a joke. No swimming pool but Waikiki beach is right across the street.
WiFi is included in rate. There is a highly popular breakfast place attached to the hotel which provides a 10 percent discount for hotel guests. However, lines are very long to get in there.
The hotel also offers parking underneath the building for a fee. However, parking is limited. I think they have 22 spots so if you plan to rent a car and use their parking, I would call ahead and see if you can reserve in advance. Several times while I was there, it was listed as full at the lobby.
Staff is friendly and helpful and I think it’s generally good value for money but keep in mind it is an aging property.
First off, the location is great if you have downtown business. And it is very close... walking distance to the Queens Hospital.
Parking is a bit of a pain...up 7 floors, and then very tight parking spots.
The staff was very pleasant and helpful.
I understand all units are privately held, and it can be hit or miss.
Ours was a miss.
The room was classic early 70's... black leather and stainless steel. Queen size bed.. with 3 pillows and absolutely no extra bedding.
For business needs, this was a loser.
There were no convenient charging areas for electronics.. especially near the desk,and virtually all available wall sockets were occupied. We had to plug phones into wall socket and leave on floor.
Somehow, in a 38th floor unit , we had to kill 2 mosquitos.
It was quiet there, but this particular unit needs to be updated to at least the 90's.
Only choice Downtown
PageSeven
So this hotel is hit or miss. For business travel it's very convenient for the location, right across the street from my firm's office and there really isn't other hotel options.
The staff are very pleasant but the hotel is very old (decor and feel are late 80s/early 90s) and the rooms look it. However, they are renovating/updating the rooms with better furniture, beds and carpet. See if you can request one as there is a comfort difference between the two.
The suites have nice TVs and every room has its own wifi which is a plus for fast connections.
Great Location When Visiting Queen's Hospital
LoveToTravelMichele
(West Des Moines, Iowa)
We traveled from Maui for my mom's surgery at Queen's Hospital. The hospital is walkable from the hotel ... about 15 minutes so excellent location for hospital. Beautiful mountain view from the room. Kitchenette area was handy. The hotel is a mix of hotel and condos. The room was clean. The majority of the restaurants nearby are fast food.
There is a bus stop and Walgreens across the street where homeless people hang out so I would not recommend for a woman traveling alone.
Best Hotel for Great Aloha Run
brucemitchell194
(Rowland)
This is absolutely the best place to stay for the Great Aloha Run or any other reason. The staff is excellent and make you feel like family. I will be here every February. Plenty of eateries within walking distance.
Enjoy the different Honolulu
tuotuo
(Beijing)
Great location without sandy beach.But walk distance to the place. Walk distance to cruise terminal. Walk distance to Aloha Tower with lovely bar and restaurant nearby .Walk distance to china town with many restarants.In the middle of business center but all these are not just for business travellers.
Marugame Udon just downstairs.The line of Marugame Udon at Wikiki is ridiculous.But here you can easily find a table even at the busiest hour.The line out the restaurant is for take out.A good reatraunt just in the lobby with great live music in the evening.But most of the reatruants are close on Sunday.
Two super markets and one 7-11 just downstairs.You can find everything you need for no matter how long you will stay.Cook a easy meal at your own kinchen is super easy.
BIG rooms.All suits.Great view no matter facing ocean or mountain.So is sandy beach realy matter?If you do want to go to beach just jump on a bus.Many bus stops just downstairs.
I didn't like it here at all from the degenerates outside everywhere to the valet and front desk. The room had clean sheets and towels but there was hair and pee on the toilet in the bathroom. Gross. The views are definitley the high point.
First morning I went to valet and the guy at the desk was on his phone didn't acknowledge me at first once he did he was extremely rude I didn't have my valet ticket he insisted I had it. I've stayed at tons of hotels and always forget my valet ticket and they always let me go because I know the last name and what kind of car it is.
Brian at the front desk huffed and puffed when I asked him questions when he actually had to get on the computer and do something he was extremely upset and showing it. Basically just a very low class Hotel. Like a Motel 6 with ghetto service and good views with a Starbucks downstairs that was a highlight forsure! Super low budget with horrible customer service. I will never stay here again cheap prices aren't worth the treatment you receive.
Amazing View - Amazing Staff
Beagle L
(Wildwood, New Jersey)
We stayed at this hotel 2 weeks ago on a Thursday and Friday night. The lobby and front desk were a welcome sight for two weary travelers from the East Coast. The staff was super friendly and answered all our questions. I booked almost a year in advance and requested a Diamond Head view. What we ended up with was probably the best view ever! We had room #1805. We spent most of our time on that balcony looking at that stunning view. The bathroom was just fine with plenty of counter space. The room has a fridge but no microwave and the coffee maker worked perfectly. LuLu’s Restaurant is attached so no need to walk far for a bite to eat. I will do a separate review, but I highly recommend their breakfast. The ABC store attached had everything you could possibly need. We did use the pool towels given and took them to the beach. I suggest walking down to the right to get away from the rocks. We didn’t use the pool, but it looked inviting. There is a trolley stop right at the entrance and we used that to get dropped off at Diamond Head. Check out was a breeze and while we were waiting for our cab driver, we were asked by the staff several times if they could assist. I highly recommend this hotel for the location, the beautiful views, and the amazing staff.
Great Locaton
RickFLL
(Fort Lauderdale, Florida )
This hotel is located at the end of the Waikaki hotel strip, with only the zoo and park next to it, so it’s one of the most quiet and scenic of all the beach hotels. The housekeeping staff are a delight and most of the front desk staff is very nice and accommodating.
Nice Place To Stay With a View but....
jimmcny
(Akron, Ohio)
Spent the last week in Honolulu at a nice hotel, but end of week experience is what left a lasting impression and not the Island beauty. First a shout out and kudos to the gentlemen who kept the pool area clean each morning. They were friendly and cleaned up after some of the messy guest. Folks clean up after yourselves, take your trash with you!!!!...Housekeeping staff were very good too. As I am not a sloppy guest it wasn't necessary for my room to be cleaned daily. They did stop by each day and most days I happened to be there and traded a towel for a fresh one...nice ladies. Now one evening I had a panel in my room start to leak water puddling on the floor and called the Front Desk. They did send up a gentleman to look at the problem. He opened the panel looked around went and got a ladder and dry wet vacuum. Looked around again wiped up the water and said should it happen again call them. Got that right. I spent a nice amount for this room with a view and never did the Hotel Manager call or leave a message or note about my issue. They at least could have apologized for my inconvenience. I was bit put out as I have frequent here many times and have had friends stay here too. I know you might think well it was just water but what if I just so happened to be out of room for a longer period of time what than? Anyway, follow up customer service in this situation was lacking big time and for that I call em out. Recommending family and friends in future we'll see.
Good Location
JennyGAustralia
(Queenscliff, Australia)
My stay was pleasant. It is right opposite the Zoo and acroos the road from the beach. It is nice to be just a short walk away from busy Waikiki. Rooms are clean and most staff are helpful. It was lovely sitting around the pool with a view of the beach could do with a few more deck chairs.
I arrived exhausted at 8am after a long flight. There were no standard rooms ready but was told I could upgrade at an extra cost to get a room immediately with an ocean view. I took this because I needed a nap but felt a bit conned. The room I upgraded to only had a view of the beach if I stood on the balcony. Had the bed been on the opposite wall I may have had a view. Overall it was ok but not sure I would stay again. It was a lot of extra money for nothing special.
Hotel is in walking distance from the Waikiki beach. Around hotel is lot shopping possibilities. WiFi available in lobby only. There is no elevator, so you have to carry your luggage by your own (or your boyfriend) ;)
You can refresh yourself in hotel pool. We enjoyed coffee in the morning in our balcony (coffee machine in room, complimentary cooffe refilled everyday).
I would like to highlight staff at the front desk, which was very friendly and helpful.
Mahalo.
Would stay here again.
Mike G
(Yakima, Washington)
This little gem Is about a half a block away from the hustle and bustle of Kuhio in downtown Honolulu. Three or four blocks from the beach, plentiful dining attractions all around, less than one block from the international market center. The lowrise three-story building is a bit dated, although they are planning renovations for summer of 2018. No elevator, so second and third floors guests must use stairs. The staff at the front desk and throughout the hotel are very polite, and accommodating, which is why this hotel deserves five stars. If our rating was simply based on the hotel building itself I would’ve rated about four stars but the wonderful staff puts it over the top. We stayed there for eight nights, enjoyed the pool, the tropical vegetation, and even the hot tub. I most likely would stay there again, even throughout any construction or renovation… This is a small hotel that works to accommodate you like a large one. Great for families on a budget, or just a quiet place to relax in the evening.
white sands hotel
angela h
(Fort Worth, Texas)
This place definitely needs upgrades- which they are planning on in May 2018. The staff here is so accommodating and excellent service! I would definitely come back just for that. The pool is pretty nice too. Definitely a place you could bring kids.
Great location
ell6501
We stayed at this hotel as a beginning to move to Oahu. We were refugees of Hurricane Irma in the Virgin Islands and were trying to find housing in the area. This hotel needs a lot of work. The rooms are in disrepair and the carpets are filthy. However the staff does their best with what they have. Our first room was unacceptable and we told Doug at the front desk. He is one of the nicest, warmest and friendliest people we have ever met! He upgraded us to a larger room with a bigger refrigerator knowing the situation we were in. David and Katheryn were also very sweet and helpful. Doug's attitude and compassion allowed us to stay at the white sands a few extra days until we found an apartment. When this hotel completes the renovations I would strongly advise staying with them! They are let friendly and it is surprisingly quiet and peaceful. But take out those rugs!!! Thank you to the staff for helping us out. They will never know how much it helped!
Easter Getaway
Chocolatebiscuits229
(Sydney, Australia)
First impression when greeted by front desk David... WOW. Friendly and most welcoming to arrive at the White Sands Hotel.
Location is so quiet and close to the hub of supermarket , ABC stores, shopping and the beach.
The room was spacious and clean. Older style hotel without the noise of too many guests surrounding your privacy.
I believe this hotel has the best staff in Waikiki and Doug the Manager should be so proud if his team
Mahalo White Sands Hotel.
See you again soon!!!
Loved staying outside of Waikiki, but close enough to walk or bike into town. This hotel is quiet with easy access to the beach and park. Our room (#925 Premium Ocean) had a gorgeous view of Diamond Head and some ocean views. We took advantage of the bikes, yoga, wine, coffee and parking. Didn't disappoint! We will definitely return.
Lotus Hotel is a wonderful, private gem in the Diamond Head Area!
kimberlit36
(Anchorage, Alaska)
We had an incredible getaway to the Lotus. It felt like we were in our own private paradise. When we arrived we were upgraded to the 12th floor with the Diamond Head AND ocean view, it was perfect. We drank our coffee out there every morning and enjoyed the peacefulness. The rooms were roomy, decorated nicely and felt very relaxing. All of the staff were friendly and made us feel welcome. It was nice every morning to be able to get towels and beach chairs from the front desk before we headed to the beach. The valets were friendly and helpful. We were able to take bikes and ride around. The location is excellent, you are close enough to Waikiki to walk in but far enough away you feel more secluded and private. We are from Alaska so to take a quick trip and fly direct, grab our rental car and get to our hotel in around 20 minutes made it so easy. We definitely can't wait to go again!! Would highly recommend!
Wonderful Seven Night Stay
Redbirdv
(Bay Area Houston, Texas)
My wife and I stayed for seven nights for our honeymoon and had a wonderful time.
We had a balcony with view of Diamond Head, the park and the ocean. Our room had plenty of space and was very comfortable. This area is much quieter than the bustle of the heart of Waikiki and this was exactly what we wanted. We woke up to the sounds of birds every morning.
The $25 daily resort fee was very reasonable considering that it included gear for the beach (towels, pads, umbrella's, chairs), bicycles, coffee in the morning and wine in the afternoon. AND valet parking! Some of the hotels in the heart of Waikiki charge as much as $50/day for parking alone.
Wisp, the in-hotel restaurant, was very good and we had a few meals there. It was especially nice to be able to grab dinner there our first night since we were dragging after our 8-hour flight and the 5-hour time difference from Texas.
There is a small convenience store (Russell's) right next to the hotel where you can get drinks and snacks at a reasonable (for Waikiki) price. There are also a number of restaurants within walking distance of the hotel if you don't feel like getting the car.
The housekeeping staff were unobtrusive and very efficient. We found that if we got the car in the morning for an hour or two, the room would be cleaned when we returned. If we slept in late, they did not come to clean the room until later.
We recommend this hotel to anyone looking for a relaxing base for their trip to Oahu.
No Foreigners Welcome Hotel: We Left Because I Was Accused I Have an Accent:)
baycoralore
(Riga, Latvia)
We left after the lady at the reception was absolutely unprofessional. I had a feeling she is being personal, so I asked, and she admitted it.
Right from the very beginning when we were checking in (it was April 5th) she was giving me an attitude while checking out other guests in more friendly way, those guests were the Americans.
She was complaining that she has to do "extra job" by giving me a room with twin beds, although I have requested this during my booking. Is this something really that takes an effort? I did not request any upgrade, any special treatment, yet, she kept complaining that she is "trying her best", rolling her eyes, in order to give me a room with twin beds, which is obviously a difficult thing at the empty hotel.
I didn't want to spoil my vacation and at the beginning I though that it only seems to me that way, but then my friend told me that this lady is being extremely rude. So I asked, why was she talking to me like that? And I couldn't believe what is literally said in a viscous way: "Yes, I have hard time understanding you. Because you have an accent!"
So this basically put a big "no" to this whole hotel and my experience with them. I simply do not tolerate rudeness and obviously this kind of place doesn't deserve any income from me.
The hotel seems very old, more like for mature travelers, although the location is very good. There is no modern touch, smells like mold, even in the room that I was given to check if I like it, that had a wonderful parking view.
It was a rainy day, we arrived at noon, she said the room will not be ready by 3pm, so I canceled my reservation and went to another hotel, which was amazing.
I will not give my business to anyone with this attitude and I think those kind of actions should be strictly addressed with consequences.
I would really like to receive some explanation from the management regarding this case. I hope that the management will not only provide polite reply, but actually will change their attitude and stop treating people badly. I also believe that people like her should not work in the hospitality industry.
To all travelers: please never tolerate those kind of behaviors. You do not deserve to be treated this way in any hotel or anywhere else. Everyone has an accent, skin color and many other things, this is not a way to treat anyone, especially a guest. Never put up with anything like that, do not give those people business and make those cases public.
really nice hotel in a great location
diverguy
(Corvallis, Oregon)
I stayed here a week and was really impressed with this smaller hotel. The location is perfect, about a 15 minute walk from Waikiki so outside the crowds but close enough to go out to eat or go shopping. The hotel is extremely well managed and I noticed that many of the staff have been there for over a decade (not a lot of staff turnover). My room was beautiful with a great view of Diamond Head as well as a peek a boo view of the ocean. Very comfortable room and furnishings and I slept well here. The $25/day resort fee includes valet parking and a yoga class is offered every morning, usually in the park across the street. I have to say the yoga teachers are excellent. I myself am a certified yoga instructor and was impressed with the quality of the yoga classes, and the instructors ability to teach students of varying levels of experience was evident. The hotel has a small beach right on site and several larger beaches just a short walk away. I would not hesitate to stay here again and highly recommend this excellent property.
Avoid This Place -Location Doesn’t Make Up For All of the Problems
Christine F
We checked in and after they explained that everything that was stated to be included in the ‘resort’ fee in fact wasn’t, we went up to our room. The first words out of our mouths was ‘what a dump’. The carpet was threadbare and wrinkled up, the curtains were ripped, the floor around the toilets creaky had not been cleaned and the bed had a definite dip in the middle. We left it for the night as we were too tired from our long flight. The next day they moved us at our request. This room had slightly more updated furniture and was cleaner with an ocean view and a much better bed. Still, there was repaired plaster everywhere and water damage in the bathroom. The next morning we didn’t get the newspaper included in our resort fee, nor did our room get serviced.
That night we went to bed early as we had to be up early for a flight. In the middle of the night we heard someone trying to get into our room. Shortly after, the front desk called our room, asking for our names and that we shouldn’t be in that room. My husband went to the desk to have words with them, and got no apology or explanation. At checkout in the morning I refused to pay their so-called resort fee and listed my reasons why. The only response I received was ‘okay, thank you, okay’. I have not seen such abysmal customer service in a long time.
The location is excellent, shame about the rest of it. This was by far the worst hotel experience I have ever had.
In Honolulu
rmkapit
(Los Angeles, California)
Very good place in Honolulu.... difficult to get good places in Honolulu.... LOCATION LOCATION LOCATION... 1 1/2 blocks from beach, shopping all over the place, near Zoo, free parking... good deal.
Check in at Tower 1 Fourth Floor... timeshare is in building with hotel and other timeshares. 1 bedroom suite is really oversized studio with sliding doors... but very good especially for a couple.
Aston at the Banyan condo #3502
Dottie H
(Syracuse, New York)
Conveniently located 1 block from the beach, shopping and restaurants abound within walking distance. Our condo was spacious, clean, tastefully decorated and had all the kitchen necessities for preparing a meal. The bathroom was on the small side. The balcony offers a limited view of the ocean and more of the city, which is very scenic at night. Two double beds and a pull out sofa can accommodate 5 or 6 people. Beds were on the firm side, we didn't use the pull out sofa. Extra bedding and towels were available in the closet. Light colored drapes ensure that you are up with the sun so you don't spend vacation in bed! They are definitely not room darkening drapes. Washer and dryers were available at the end of the hall. An outdoor recreation area is on the 6th floor with outdoor grills, picnic tables, pool, hot tub, snack shack, tennis court and children's playground, there's probably more that I overlooked. The Banyan is one of the few properties that offers parking included in the rates, in the attached garage. A big plus as parking on the street is impossible and parking lots can be pricey. This was my second stay at the Banyan and I would not hesitate to book it again.
Convenient location but needs some work
converge77
(Surrey, Canada)
Clean, convenient and spacious rooms for families. We had four of us and they supplied an additional cot so our teens could sleep in the living room while we slept in the bedroom. Everything you need in the kitchen and bathroom. The pool and two hot tubs (hot and searing hot) were well kept. The DVD options were best in one tower over the other, so you might want to check each tower for their selections. Many things in the room needed to be 'fixed' while we were there, but they came immediately to deal with each issue. We were sold a package from the travel agent that said so many extras, but then when we got there, they claimed that they had never provided such things as slippers, or robes. Even the photos showed a very fancy room with granite kitchen top, but we got a room still functioning from the 80's decor, etc.
However, the travel agent claims they only sell what the properties provide info on, and therefore, we paid for and were expecting something that was simply not even offered. Whose fault is that??? We still had to pay the $25/night resort fee, which is pretty standard in Hawaii on top of what is paid to the travel agent. In future, I am booking directly rather than through Flight Center Travel Agents.
Needs Updating BADLY!
MauiCooker
(Wailuku, Hawaii)
This hotel has certainly seen better days. The sofa was so threadbare that we were afraid to sit on it. The lampshades are broken, the furniture is shabby, the carpet has buckled so badly that we tripped on it several times. The staff was great, but someone cooking in the next room set off the fire alarm and the building was evacuated (like, 8:30 at night). That was quickly rectified, though. It is one of the cheaper hotels in Waikiki (in fact, one of the few available at that time). But you pay extra for parking, you pay an extra resort fee...maybe not such a bargain after all. I spent the night sitting in the chair...
Overall, our stay here was pleasant. The room we had was satisfactory for our purposes – generally clean, with the basics (nothing fancy). Quiet at night, with no noise from neighbors or from outside (we were high, though – floor 29), a decent shower, and comfy beds with good linens. The view from our lanai was quite lovely – we could see the beautiful blue water, the zoo, and Diamond Head. Front desk staff were courteous, although not as warm and friendly as other hotels we’ve stayed at in Hawaii. A few things here were bothersome, I will admit. For example, the kitchen was ill-equipped for cooking. Lots of strange odds and ends in the kitchen, but a simple frying pan for scrambling eggs or frying bacon was nowhere to be found. And the outlet in the bathroom did not work, which was highly annoying. Also, elevators were at times painfully slow. Also, do be aware that this hotel is on the far south end of Waikiki, so it is a 20-minute walk to the center of the action. Kuhio Beach is about a 7-minute walk away, but the true Waikiki Beach and the confluence of high-end hotels, shops and restaurants are farther away (although if you stay here, do check out the Marriott right across the street – super nice!). We walked a lot, and it did get old after a week of it. All in all, though, we were pretty happy with this hotel in spite of a few annoyances, and it’s definitely one of the more affordable, family-oriented hotels in the Waikiki area.
Decent Hotel in Waikiki Area
A_Shrestha1
(Sydney, Australia)
Hotel is located at one end of the Waikiki area, about 2 blocks from the beach. Check in time of 3pm is not really convenient, but they allow to use the pool.
Room we stayed had great Mountain and Ocean view (extra cost), but the room itself felt outdated. Sofa bed was not comfortable, AC was semi functional and noise.
Most of the staff friendly.
$25 amenities fee for net / safe / newspaper seemed excessive. Not sure if it same for all Hawaiian Hotels or just Aston.
Over rated
th59916
(New Zealand)
Staff were friendly. The TV was very difficult and frustrating to use. DVDs that were available to rent were scratched. Had to pay extra on top of booking to use Wifi, TV, PlayStation etc. walking distance to the beach was good. Pull out couch wasn't the most comfortable. Will not use again. The shop within the hotel was not open when it said it will be open. The infomation in the information book in the hotels does not have the correct infomation in it.
Great location, easy place to stay if you read the reviews and know what to expect
Belinda K
(Perth, Australia)
Given the reviews I didn’t have high expectations and that is a good way to go in to this.
Yes it is a little dated, yes the lifts are slow and yes the rooms are a little small HOWEVER the staff are super friendly and eager to help and being in a 2 bed apartment with my 18 year old son, we had great space for the two of us.
The views from level 25 were great with Diamond Head one side and Waikiki beach on the other so we couldn’t have asked for more.
Aircon was probably a little noise than I hoped but it is comfortable for the price and location.
Give this place a go but be aware of some fo the frustrations. The staff here do an amazing job and really making our stay pleasant!
Thank you Waikiki Sunset.
Needs a major upgrade
Jennifer T
(Stevens Point, Wisconsin)
Stayed at this hotel with four other people. Room itself was decent, small but acceptable. Bathroom is tiny with no ventilation and the living room does not have enough furniture for everyone. We watched a movie and two poeple could sit on the tiny couch and the other 3 on the floor. We came one hour before check-in and they would not accommodate us. Pool is very small. Staff is few and far between. Every time we tried to go to the information desk they were not there. Staff at the check in desk were rude. The elevators are old and often down for repairs. They made crazy uncomfortable noises. I would recommend staying elsewhere.
The Aqua Pacific Monarch cannot be placed any more strategically in Waikiki. Close to all the amenities, iconic beach and shopping centers. The rooms are very spacious, clean and tidy. The staff is amazingly friendly and helpful about anything local. I would certainly recommend staying here as a hotel is only for putting your head down at night after enjoying the amazing sights of Oahu!
Commendation
Albert R
We were staying at Aqua Pacific Monarch in November 2017 for a week. Great location, near the strip and beaches. Nice, clean, cozy apartment with all amenities ( sauna, swimming pool on the roof ) with gorgeous view. Very friendly staff. Thank you guys. Hope we come back again. Sincerely. Albert and Marina.
Decent place to stay while in Oahu
dabekca01
(Buffalo, New York)
Our room wasn’t very modern, but it was nice, had a small kitchenette, and the bed was comfortable. Staff was friendly and the roof pool was nice, but the “amenities fee” of $25 was not worth what they “provided” they gave you a card where you could check out dvd’s and WiFi was “included.” There was always cold lemon water in the lobby which was s nice touch, but parking was $30 a day in the hotels own parking ramp. The location was pretty good, overall not a bad place to stay but everything was very expensive.
Great location
Maria F
(Brazil)
I got an Airbnb in Pacific Monarch and was amazing. Definitely, it is the best location near all stores, restaurant and etc. It's a cute studio, very clean, comfortable bed and nice pool area. (Pool is small but great view). I'd definitely recommend it. (I don't know about the entire hotel if it's all like the aribnb room).
Handy Location
Donna R
(Gold Coast, Australia)
This is our 2nd stay at this hotel - both times we paid for the full ocean view and I have to say certainly worth it - even for the balcony size which seats a 4 seater outdoor setting. Hotel is a little dates but always clean and rooms cleaned and towels changed daily. As we were in the 1 bedroom and had full kitchen facilities it was nice to make our own breakfast every day. Any tours that did not pick us up from hotel the pick up was 1 street away. From our hotel we can walk to everything we need - supermarket, bars, restaurants etc - always felt safe in this location - no matter what time of night we were walking home. The amenity fee is worth it even just for Wi-Fi and the free beach towels everyday! I totally recommend.
I recently spent 8 nights at Waikiki Beach Tower and, having stayed here before, I expected another outstanding experience and, once again, I was not disappointed. My suite was on the 37th floor (3704) and, at this hotel, the view benefits from elevation, so the higher floors definitely offer a superior view of Diamond Head or the westward views of Waikiki, depending on your suite's location. If an impressive view is important to you, it would be impossible to find a better hotel (at the higher floors).
Furnishings throughout the suite were of excellent quality and very well maintained. Soundproofing appeared to be excellent because I never heard any noise from nearby units. Even though there are four elevators, they are separated so that a given suite has easy access to only two, and in a building of this height, elevator service can become a little sluggish at busy times of day.
The staff is unbelievable! Always gracious, helpful and knowledgeable about everything in the area -- and everyone (Even the valet-parking staff) greeted me by name. I have no idea how that do that, but it certainly is nice. Suffice it to say that I have never stayed at another property with such exceptional staff.
My one warning would be to make reservations as early as possible. This property is extremely popular with both American and overseas guests, and especially during the holidays and "high season," the hotel gets booked up as much as a year in advance.
Condo #1903 Is Amazing
Jessica M
(Thunder Bay, Canada)
Condo #1903 is high enough that the view of Waikiki Beach is almost unobstructed. At the moment there is a construction crane next door that blocks a bit of the view. The view is still amazing, especially from the Master bedroom bed. The condo has been freshly updated and all the rooms are modern and comfortable. There are plenty of linens and the kitchen is well stocked. The only thing we couldn't find were oven mitts. We enjoyed having a washer and dryer in the condo, as we could wash our 24 hour travel clothing. There is air conditioning, but the beautiful breeze make it unnecessary. They have valet parking, a nicely updated pool, hot tub and BBQ area. The staff in the building were all extremely friendly, bringing us water at the pool, greeting us with a big smile or offering us beach towels when we would leave for the day (we were supposed to only use the condo towels, as we were private guests, oops) The location is great, literally across the street from Waikiki Beach, with many restaurants and shopping near by. Parking was included in our rental and it made seeing the rest of the Island easy. Two couples stayed in this condo and we would highly recommend it.
Beautiful views and property, with very helpful and polite staff.
Jeff M
(San Marcos, California)
Had a day layover on our way to southeast asia, so we booked a 2-bedroom premium ocean front room based on previous Tripadvisor reviews. From our arrival to departure, we were very impressed with the polite/very helpful staff, and beautiful property with excellent room views. The Aston Waikiki Beach Tower will definitely be at the top of our list for our next visit to Honolulu.
Best place to stay in Waikiki!
Ginger26point2
(Henderson, Nevada)
Everything was wonderful! I've stayed at the hotel many times-it's definitely the best place to stay in Waikiki. I love the views! The condos are so spacious-ideal for a family or group of friends. We run the Honolulu Marathon every year and find it's the best place to stay as far as location-it's convenient to the start-the valet, Ed, always organizes our transportation to the race-via limo! We can walk to everything easily. The hotel is exceptionally clean, the housekeeping staff is fast and efficient. If you've rented a car the free parking is a major savings over all other hotels. (Wifi is free as well.)
We loved the renovations! Our condo was beautiful. Furnishing and flooring are new soft colors. Kitchenware and silverware service for 6, all new. You have a coffee maker, rice maker, dishwasher and washer/dryer-all the comforts of home! There is a grocery store within walking distance, however if you have a car Safeway or Walmart are within a mile or 2. If you don't want to cook, every type of restaurant from McDonalds (downstairs) to gourmet dining is offered within a few blocks. Delivery is available from many of the restaurants.
The 4th floor is gorgeous! The public areas, pool, grill and hospitality room are so user friendly. The pool and Jacuzzi are quiet, usually only a few people using either at any given time.
The gym is the best! You have every type of brand new equipment offered. On past visits I signed up for a membership at 24 Hour Fitness next door, since they've closed having a gym in the hotel is a huge savings and convenience.
The beach is directly across the street. If you run, you're steps away from Kapialani Park which is perfect for runners or walkers.
All in all we had a wonderful experience, I would definitely recommend the hotel to anyone looking for a condo or suite in Waikiki-the Beach Tower is the best!
No Regrets, Loved our stay at Aston Waikiki Beach Tower
The_Travelling_Tods
(Auckland, New Zealand)
Aloha, I spent a lot of time researching accommodation, We are a family of 4 (our kids are 21 & 14) and I knew if we all bunked in one simple hotel room we would get scratchy with each other. We had a 2 bedroom self contained condo for 11 days and moved into my sisters 1 bedrm nextdoor for the last night since she left the day before us.
Oh my goodness, the view was truly spectacular, we were on the 18th floor and the Circle Tower slightly obstructed a portion of the view but that was in no means to discredit it - just is so you are aware. We saw straight out to the beachfront and down the beach to The Royal Hawaiian/ Sheraton.
The sunsets from the lanai!!!!! Book here now you wont be dissapointed!
Straight across is the best part of the beach, McDonalds and the famous Eggs and things are underneath with ABC for all your regular supplies either side.
There was plenty of room in both places, the washer and dryer were great additions, as was the full sized kitchen with all the utensils, pots and pans you need.
The spa and swimming pool made for a great wind down time after spending a day at the beach before heading out for dinner, or cooking it in your room.
To top it off all the staff were a delight, they were kind, helpful and sincere. A special mahalo to Ed and Eddy, our favourite faces greeting us each day & night. You both made our stay that little bit more special. From your friends in 1804 & 1803 Xxxx
Arrived yesterday and it was so nice to get to a room that was ready after our long flight. Air conditioner set perfectly.I called once I landed so it was fine if it wasn’t ready as we were going for lunch anyways but still nice to unload bags and freshen up. They knew 3 people so had extra towels in the bathroom. Staff were all friendly. The gentleman at the door recommended a great ramen noodle restaurant, not expensive, close to the hotel so great recommendation. They are very busy hotel but I’m impressed with the staff. Sometimes people forget it’s busy sometimes so if staff chat to each other it’s normal. As long as they do their job with a smile. It’s their down time til the next rush of tourists. Bed comfortable, clean and kitchenette convenient. Didn’t find traffic noise bothered me, maybe I’m a city girl. Wakiki is a busy city. Woke up to birds chirping so it shows how much this city does care about the trees, and foliage, air etc.Love they have coin laundry! I work in high end hotel so nice to find a charming great location hotel that great for a quiet family vacation. Great deal with the 10 dollar per day to use in the restaurant insight. Free bicycle rental and dvd, and free WiFi. Beds perfect. For the price this is a gem!
Winning again!
346laurieb
(Vancouver, Canada)
This is the best deal in town! My 4th or 5th visit. Why do I keep coming back? 1- value for money. 2- location, 3 - staff, 4- the little things, 5 - did I mention value for money.
Located walking distance to everything by Fort Derussey park. The staff are friendly and polite. There are bikes to use and a cute little pool. The fish hook restaurant is great for breakfast and they gave us $10 a day to eat there. We went 3 times in a week as no stupid rule about using the vouchers. Housekeeping EXCELLENT. Balcony for fresh air AND they kindly hold your bags and give you a key to the pool AND free WiFi if your flight is long after checkout.Fitness centre is dated but air conditioned and spotless and FREE. This time we had a basic room but if you have a few extra dollars go for a kitchenette ocean view. I will be back!
Just okay...
Simmonsfamily623
(Texas)
We ended up having to stay here after not being able to catch a flight home. The front office wasn’t much help they seemed more interested in chatting with each other than helping customers. the rooms were decent, there was a “kitchen area” but just a sink and fridge... There was a laundry area that came in handy, it was $1.50 for washing and drying. There are PS3 in the rooms and a rental area to rent movies or games in the lobby. The hotel is located close walking distance to the beach and shops and a ABC across the street.
Cleaning is an issue
Ivan V
We stayed at this hotel for two weeks. The overall impression of our stay was pretty good. Good location (10-15 min walk to a beach of your choice and to the centre of Waikiki), a pool and a gym, a social hour (5-6 pm) 3x/week with complimentary wine, local beer, cheese and crackers accompanied by live local Hawaiian music and dance, complimentary bicycles on first come first serve basis.
Breakfast is not included, and a small buffet in the lobby cost $19!!! However, you get a $10 voucher to Fish Hook Cafe for every day of your stay at the hotel (great eats!) - at the front door to the hotel.
The only problem we had with the hotel is cleanliness. There was no sign of vacuuming or dusting for the entire two week period. Or perhaps even before we arrived. If you ended up going for this hotel, just check around and behind the couch for dust. I had a chat with the manager so hopefully this deficiency will be addressed soon.
One last night
Deb L
(Oshkosh)
Our family used this hotel as a place to stay before we left the island. The staff was very accommodating as we needed to leave our bags there for two full days while we were out and about the island touring. They also let us come back to use showers by the pool before we departed for the airport at night. Our one bedroom suite was fantastic for our family of five. We would definitely recommend staying here. Great location and awesome rooms!!
We were expecting a King Bed and an Ocean Front View, we ended up with 2 Queens and a Panoramic View, which we did have somewhat of an Ocean view and then a side view... It was not what we were looking for, but then again, it was not all that bad, considering we were not there to live in the room, but have a place to sleep and shower.. So we still had a somewhat nice view.
Great pool and barbecue area
Terry E
(Saskatoon, Canada)
This is not a luxury place so if you are expecting high end service you will not like it.
However if you want good value in a central location you should be happy.
We enjoy having a kitchen and the added space of the one bedroom units, but the studios are quite adequate if you do not cook much.
The lanais ( balconies) are very large in the majority of rooms, a few have extended the interior at the loss of the balcony. We spend a lot of time sitting on the balcony and enjoy our meals while looking at the view.
The pool is large by hotel standards and there is also a hot tub, although of course it could do to be hotter. Lots of lounges and some cabanas to hide in the shade if you like.
There are very good barbecues and some picnic tables for your use. Two ice machines supply plenty of ice.
The laundry is on the same floor as the pool so you can relax by the pool while the washer and then dryer are going.
Also a small convenience store on pool level.
The lobby has a nice snack bar for light lunch items., newspaper is supplied daily and there are books in the lobby, help yourself.
Enterprise rent a car is on site.
located on ala wai and seaside corner you are two blocks from the main street (kalakau). Also one block from kuhio for catching the bus.
All around this is a good place to stay.
Perfect location
Her T
(The Netherlands)
City and partially ocean view from room 4204.
Location is excellently my fav udon shop is around the corner. Starbuck for the ones who love it 2 minute walk and the a max 10 min walk to the beach.
Love the high rise. 6th floor has a pool with a few cabanas, washing machine, bbq, gym and wrap around the building chill area.
Room could be a little bit more cleaner.
Windows, vent in the bathroom, and corners of the bed next to the mattress are bit dusty.
Washing dishes in the sink in the shower is a bit 🙄.
Staff very nice.
7/10
Want to destroy your vacation?
thomasz469
This place was absolutely terrible!!!
Checked in with night staff was beyond slow after a 12 hour flight. He was talking about sports with security for about 20 minutes before he decided to help us. We get our keys to the two rooms booked one room was filthy pubes in the shower, uncleaned bedsheets (with brown stain), moldy smell in the room absolutely nasty.
After using room keys once I go downstairs to get the rest of my luggage and wait about 15 minutes for the elevator to finally arrive ( This is each way you will wait 15 minutes ).
Some time elapsed and I'm outside the room trying to get back into our second room KEY DOES NOT WORK (this is important because I have to ride the elevator 11 more times to finally bring staff up with a working key).
I am exhausted at this point and just want to sleep don't have time to find another hotel room at 4am with my whole family. They also took forever bringing up at metal yes metal baby crib. No way would I let my one year old sleep in that thing and possibly get hurt smh.
In another note the parking there is a separate company which is equally as terrible.
Finally get sleep wake up the next morning and call the hotel front desk to tell them we are checking out early and not staying the rest of the 8 days. He cannot do anything about it as the hotel manager doesn't arrive til 11am. This is unacceptable I contact the third party we booked this through they argued with the hotel and could not so anything either this manager got there. (Will never use hotels.com again after that) I did finally get a refund but only for 7 of the 8 days because we stayed there for a night was in vacation and couldn't waste more time arguing over a couple thousand doallrs since this is a 12k+ vacation as it is.
Since I don't want to keep on with my rant here's the low down :
Slow elevator
Rude night staff / incompetent (minus two employees who were very nice)
Horrible parking
Dirty room
No bellhops
Moldy smell
Dangerous looking baby crib
Extremely unorganized hotel
Verdict: wasted two whole vacation days in Hawaii one was the night we stayed here and the second was getting all the stuff repacked and dealing with moving to the Hilton. Who wants to be this stressed out in Hawaii???
Good location
George G
(Melbourne, Australia)
This is not what could be considered a "Hotel as such" it is a mix of permanent residents accommodation, hotel style accommodation and Air BnB. In saying this, you are getting accommodation at a cheaper rate. Our room was clean and spacious with a small kitchenette to allow you to self cater. The bathroom was ridiculously small though and the shower head low but overall clean. The front desk staff are helpful but the ridiculous 3pm check in is a joke, especially when your flight gets in at 0600, but this seems the norm in Honolulu. Would recommend you book the room for the day before if your flight lands early. They did allow us to store our luggage during the day, allowing us to explore Waikiki. The bed was a king size but I found it along with the pillows, firm, but that is an individual thing. Aqua Skyline is ideally located being within 2 minute walk of places to eat and drink. There is a convenience store located on site which is a bonus along with a cafe in the lobby, be warned though, it's expensive. Car rental available on site and parking which is also expensive, park on the upper levels as the car parks are tiny on the first level and we came across numerous guests unable to get out as their vehicles were boxed in by bigger cars and pickups. Ask for a room facing the golf course and higher up as the noise is horendous in Waikiki. The pool and Jacuzzi were nice and towels were available at the pool, you could also get towels from the front desk if you were wanting to go the beach which is about a 10 minute walk. I don't think asking guests to pay a $25 USD resort fee is fair, considering we weren't able to use any of the facilities on the first day and last day considering we couldn't get into our room until after 3pm and were picked up at 0400 to catch our flight home. Would we stay here again? Well that would depend if I ever returned to Hawaii which I probably wouldn't, I found it to be overpriced, noisy and to be honest I could find 20 beaches in Victoria that are as good, if not better than any l had seen in Oahu never mind any number of beaches in Queensland that in my opinion are better. If I was to return though I would probably stay at the Aqua Skyline Island Colony for its price and location, if you are wanting that full hotel experience though were someone takes your bags to your room, room service etc, this is not the place for you. Hope this review helps you in making your decision.
The Ewa Hotel was just what I wanted. It's a budget conscious hotel near the beach, waikiki strip, the local bus and an awesome food truck (Mami's Empanadas). It is a good hotel (decor is of the 80's) with friendly staff. It's maybe not as fancy as those on the strip, however it is clean, friendly and recommended for its price point. The rooms have enough space for you to spread out, bathroom is good and beds are comfy and on site laundry at an affordable price. We opted for a kitchenette to save $$ on meals and opted to do breakfast ourselves most days using the facilities and getting supplies from ABC Store or Food Pantry. Good location at the Honolulu Zoo end of the strip.
Good value hotel.
MrThrill
(Adelaide)
Considering it's in Waikiki and only 5 minutes from the beach, this is a good choice for the budget conscious traveller. Yes, it's a bit dated but our room was huge and the beds comfy. The 3pm check-in time is a bit late, if like us, you had a long overnight flight.
Not the best...But a comfy bed
Jacqueline D
Run down budget hotel. Would be amazing if they put some repairs into it, and cleaned it up.
I don't think I would stay here again. Our room was large, but unwelcoming.. We got one of the bigger suites on the roof and it had so much potential. Very quiet.. Almost too quiet...
Nice hotel
Nicole1958
(Ottawa, Canada)
Great location. Clean and quiet. One of the cheaper hotels in the area. A few minutes walk to the beach. Microwave and fridge in room. Coffee machine in room. No breakfast included. Slow and small elevator. Receptionist very friendly and answered all my questions about Diamond Head.
Hawaii October 2017 trip
Jonny N
I stayed at the Ewa Hotel in Honolulu, Hawaii in October of 2017 while I was playing lacrosse in the 2017 Hawaii Lacrosse Invitational! This hotel is within walking distance to Kapiolani Park, the beach, Lulus Bar and Grill, Tikis Bar, Eggs N’ Things, Cheese Burgers in Paradise, and much more!
We had a great stay st Aqua Oasis 22nd march to 5 April 2018
Our room was clean and quite large plenty of room for myself and my daughter to make ourselves feel comfortable.
Easy walking distance to everywhere in Waikiki. Shopping, Beach, Restaurants,Buses etc.
Our housekeeper Angelita was very pleasant and when she was on duty our room was always made up well.
There were building works going on in the Building next door to ours which did mean we were woken by the sound of trucks at 7am but that was not under the control of our hotel. Just unfortunate timing and it didnt bother us too much as we went out each day to see the sites and go shopping.
All staff that we dealt with were always very pleasant and helpful.
We thoroughly enjoyed our stay at Aqua Oasis and would definately stay there again.
Elizabeth and Amanda
Australia.
Family Holiday
Julia S
(Australia)
We had a great time at Aqua Oasis. The location is great, just over 2 blocks to the beach and 5 minutes within the main streets of Waikiki. Older style hotel, we were on the 5th floor in a Junior suite, king bed, sofa bed and rollaway, large bathroom, great balcony at the back of the hotel. Small pool which we like as we spend most time at the beach. The staff are very friendly from reception (can't remember names) and Mark - he looked after us, greeted, parked the car for us etc. Continental style breakfast OK, we went down and got what we wanted and returned to our room, suggest cream cheese for the bagels, we also went to local ABC stores to pick up other food items. Would stay again hope in the near future.
Amazing staff and service
Chanelle F
Upon arriving the front desk reception was super inviting and helpful. She pointed out all the best places to eat and go shopping. We quickly got to our room and it was nice and air-conditioned very spacious and clean.
The bathroom towels were large and fluffy in the tub was huge. The beds were extremely comfortable and clean.
The local gentleman that work there, Mike and Mark were extremely helpful, courteous and professional every day we saw them. Always had a smile on their face.
The continental breakfast was very lovely lots of assorted fruits and breads, donuts, bagels and cereals great local coffee.
The swimming pool was clean and refreshing and the outdoor area where you lounge in the sun was quiet and comfortable.
Just a short walk to the beach and shopping and restaurants are everywhere around the hotel. The whole family of five stayed for two weeks, We were sad when it was time to leave and we will be going back on our next vacation.
Great staff, clean hotel, outdated building.
Patrick B
(Montreal, Canada)
First time in Waikiki. Hotel had a great location right in the middle of the shopping and about 10 minutes to beach. Staff was very helpful and happy. Very helpful local guy set up in the lobby to give info on local spots, things to do ect. Rooms were clean and AC worked good. Hotel seems outdated especially the bathrooms in the rooms. Pool was the size of a large hot tub, breakfast was toast and pineapple with coffee. There is also a 25$ a day "resort fee" not included when you book online. Parking is valet only and 35$ a day.
Great value
SWCHAN
(New York City, New York)
We stayed four nights at a king bedroom. Room was spacious and clean. Bed was comfortable.
Everything worked and staff was most friendly.
We like the convenience of the location and the coin- operated washer/ dryers. Very useful for a longer stay.
This is a quaint family- owned hotel. Nothing fancy but offering
Great value- for- money.
Watch big wave surfing on North Shore Oahu at some of Hawaii’s most famous beaches, Waimea Bay and Ehukai (Banzai Pipeline); then grab a tasty cone of chocolate Haupia (coconut) shave ice at Matsumoto’s.
Hike the easy, scenic Lanikai Pillboxes trail in Kailua. The path leads to Lanikai beach, the perfect place to trade your hiking boots for a bathing suit and cool down.
Everyone loves paradise, and that can cause a bit of traffic congestion. Try to avoid the freeway between the hours of 3 - 5pm.
We can’t overstate how important it is to pay attention to the signs on the beach about changing weather conditions and strong currents.
Yes, shark sightings do exist. But more than feared, sharks are of important significance in Hawaiian culture, as they are believed to be guardians and family protectors known as aumakua.
Must Do
Culinary
Bite into a sweet, doughy, crispy malasadas and savor succulent pork that has been slowroasted for over 8 hours above an Imu fire pit. Ono! (Delicious!) Hawaii is a great journey for your palette as well as your soul.
Water-Sports
Learn to surf where the locals do at Hans Hedemann’s surf school in Honolulu, then hit up the calm waves at Laniakea and world class surf at Ehukai beach. If stand-up paddleboarding is more your speed, go to the local favorite, Kailua beach. Want to experience something new? Snuba, a supercool hybrid of scuba and snorkeling, allows you to experience the thrill of scuba diving without any lengthy lessons or certification.
Hiking
Trek to the top of Diamond Head trail to see a panoramic view of the city and ocean. If you are seeking a more challenging trail, hike Kaena Point to view tiny pools of crustaceans and other small fishes.
Hawaiian History and Culture
See Iolani Palace. The last residence of Hawaiian monarchs King Kalakaua and Queen Liliuokalani, until the overthrow of the monarchy in 1893. The palace was reopened as a museum in 1978 and features important Hawaiian cultural and historical artifacts.
Kalani S.
“Oahu is a mix of urban life and a tropical paradise. We’ll check out a food festival in town then hit the surf for a sunset session all in the same day”
