BabznRav 12/09/2018

Most outdated hotel ever! The lobby was so outdated I was shocked when we walked in. The elevator and walls are all super dirty. This hotel post pictures that make it seem completely different than it is. I would not even rate this as a 3 star. It’s a 1 star. The shower and hookup all came off the entire wall and hit me in the head and then bruised and cut my leg(I’ve posted a picture). The lobby manager Heidi didn’t care! She’s like if your refusing medical attention then that’s all I can do for you. I have travelled and stayed a numerous hotels in my life. This experience was TERRIBLE. Don’t travel to Hawaii and waste your time by staying here. Totally ruined our trip.

ShawnH571 12/02/2018

When we arrived we were not impressed. The suite was dirty and old. Mould on the bathroom ceiling, dirty sink in the bathroom and dirty carpet throughout. The hide-a-bed was so old and used that we could not sleep on it. And no beding was provided for it either. The heat/AC unit was ancient and so loud that if you had it on you could not sleep. When we contacted the front desk we were offered to be move to one of the "recently" renovated rooms. We agreed and went to look at eh renovated room, not good. All that had been done was some paint and a new mirror in the hallway. The bathroom also had mould on the ceiling, and there were corn chips on the very dirty rug. And all the old furniture was still in use. Not much of a renovation. We canceled and moved to The Polynesian Residences and had a wonderful stay.. We will never stay here again. On a positive note, the view was very nice, but that is all.

lgashib (Hilo, Hawaii) 11/27/2018

Hotel, room, service, price, and location are great. But in November 2018, the elevator got stuck between floors with eight people inside for one and a half hours. I was told that Hotel is working to prevent or fixing the problem sooner. Always enjoyed my previous stays that this Hotel and have no other complaints.

suzy222Manchester (manchester) 11/16/2018

my husband and I and 3 friends stay at this hotel for 2 weeks from the 28th october when we arrived it was late at night our travel agent booked us a 2 bedroom apartment which wasn't big enough to swing a cat round and smelled disgusting and was dated I went down to the desk to say we needed a bigger room the lady couldn't help us so we stayed in the room for that night I rang my travel agent who contacted the hotel and spoke with penny the manageress I was told to see her in the morning I spoke with her and said we needed another room after being shown more 2 bedroom they were very much the same so I refused them eventully we were offered 2 1 bedroom apartments but was still not happy with as we went as a party of friends the hotel is very dated and dirty and when you go to the pool you cant take drinks any food but this can be accepted if there was somewhere you could buy them from but nothing just a few sunbeds and thats ur lot then you get a $25 dollar a day fee that you have to pay if you want it r not for a news paper wifi and dvds but they arnt much use without a dvd player to play them on also letting dogs stay in hotel rooms is disgusting being in an hot country these dogs could have fleas r anything ive noticed in other peoples reviews that they have had bugs in there rooms anything could come off these dogs to us we felt like we was in a concentration camp with all the do s and donts not on an holiday its not good when you pay thousands for an holiday and end up with rubbish to stay in so believe me when i say dont go i mean dont go if you do get your lawyers on the case before you travel getting mine to sort it already need some kind of refund for this rubbish we have to had to put up with also would be nice if they had a proper smoking area instead of a little wall to sit on and ur there around 11 15pm they turn the sprinklers on

808LocoBoy (Hilo, Hawaii) 11/11/2018

Went to Honolulu on a annual trip with my friends for some shopping and dining... I was looking for a suite that could accommodate 5 people on a busy Weekend. While searching various sites, I found a great deal at the Aston Waikiki Sunset, a one bedroom with a double, single and a pull out in the living room. This was the start to a great weekend... When we arrived I found out out that the hotel was fully booked and our good luck we were upgraded to a 2 bedroom suite, which was awesome! We found a fully equipped, newly renovated room, which was clean and had a great view. The room had 2 tvs, one in the living and one in the master...other reviews stated a long wait for the elevators, which we never experienced, parking was ample and for $20nt is reasonable for Waikiki. Location is Okay, some walking is required to get to shopping, dining or the beach, but wasn’t a problem for us... If there was any issue we had was there is a large gap under the doors, which I thought was odd, AC seemed alittle warm in the bedrooms, and a outlet in the bathroom was broken, but as a whole not a dealbreaker for us. Conclusion: Great first time experience; Great price; Better then average room quality; Better the average Location; Definitely would try to stay again.

alohalady61 12/10/2018

We thoroughly enjoyed our stay at the Surfjack and would definitely stay there again. Great location and proximity to all we needed, yet quiet at night. Loved the beach chairs on offer and used them regularly as it's only a short walk to the Beach. The pool area is great, lovely vibe, relaxing cool music. We enjoyed their regular nightly entertainment from local singling artists to local artisan markets. Dined in house too and food was delicious and can easily vouch for the Aperol Spritz's we enjoyed daily... The staff were all very friendly and accommodating and added to the overall experience. Best coffee at Olive & Oliver coffee shop in the lobby! Will definitely be back!

kepola50 (Lahaina, Hawaii) 12/10/2018

The hotel was amazing. As soon as we arrived we could feel a warm sense of Aloha. From the valet, front desk clerks to the housekeepers, everyone we met was very nice and welcoming. Our room was very clean and we liked all the personal touches which made us feel like home. The pool is small but very inviting with the words “wish you were here” written across the bottom. We had breakfast in the restaurant twice, and had the same waiter each morning. When he found out we were returning Locals, he extended a special local rate. He was very friendly and the food was really good. The hotel is centrally located in Waikiki. Coffee shop right next door made it very convenient. We came back to Hawaii for a very special event. My moms 90th surprise birthday party. Staying at the Surfjack was a pleasant surprise. Would we come back to this hotel? Definitely!

allanf683 (Gold Coast, Australia) 12/09/2018

Great hotel .Smaller budget type hotel but full of atmosphere and fun. Friendly staff made this hotel even more emjoyable. Excellently situated. Short walk to the main street of Waikiki with all its attractions. Great for couples and also families. Cannot say enough good about this hotel

Rickey L (Niles, Michigan) 12/08/2018

This is a great hotel....very clean and staff very friendly and helpful. Within walking distance of beach and many restaurants and shops. They provide beach chairs for your use. There is entertainment by the pool every evening. Very good experience for our first visit to paradise!

Journey58885398039 12/05/2018

From the minute we arrived, we received excellent service. We were seated for check-in and offered a speciality coffee or pineapple juice. Our bags were delivered to our room. The buildings surround a small pool, in an outdoor courtyard. There was musical entertainment every night. We ate dinner at the restaurant and it was delicious. They arranged shuttles for us to Pearl Harbour and the airport-much nicer and cheaper than a taxi. The staff definitely goes the extra mile. Great location, a few blocks from the beach. Close to ABC stores. Highly recommend this hotel!!

Culture58844297064 11/30/2018

. . . of the Aqua Bamboo hotel for a six night stay in Oahu. The hotel is unpretentious but clean, comfortable, and well maintained. The location, two blocks from Kūhiō beach, was convenient. Parking was available for an extra fee, although limited and tight. Our studio kitchenette was spacious and well equipped. The staff were all very friendly and helpful.

zora25 11/28/2018

We had stayed 3 nights at this hotel in Waikiki and i found it was very convenient. The location is perfect and we got greeted with attention and warmth. We had a room with 2 balconies and ocean view. The hotel staff are very kind and welcoming. The best quality/price in Waikiki.

chrishV1572YQ (Poole, United Kingdom) 11/26/2018

Aloha! This was our first visit to Waikiki and the Aqua Bamboo Hotel has been the perfect base for us. Booking through the Aqua Bamboo website was easy and everything was ready upon our arrival including orchids on our towels and chocolate macadamia nuts to welcome us. The room we stayed in (807) had been recently renovated and it was just perfect for the two of us with a really comfortable bed, a full size fridge, 2 burner glass stove top, coffee maker and microwave. The outside pool area is clean, well kept with a heated pool and hot tub surrounded by tables, lounge chairs and a BBQ for guest use. The location is perfect as the hotel is 2 or 3 blocks from the seafront, has a bus stop across the road, loads of convenience stores nearby and some super restaurants and bars easily within walking distance. The staff have been fabulously welcoming, informative and happy to help! All in all this has been a fabulous holiday and we highly recommend the Aqua Bamboo if you’re planning a trip to this Hawaiian paradise whether it’s your first visit or you’re a seasoned visitor.🌺

firstpassp0rt (Humboldt) 10/22/2018

We stayed at the bamboo for 10 nights. Very nice hotel. No complaints. Nice pool area. Very quaint. Very clean. Centrally located in Waikiki. The bus stop is right across the street. A grocery store is just down the block, which I thought was quite reasonably priced.

Jordan H (Chicago, Illinois) 10/09/2018

Recently stayed here for 4 nights and the hotel has a great location, it’s walking distance to everything you need. The beach is a 5 min walk away and all the shopping is located right there on the same road as the beach The hotel is a little older hotels but is kept well maintained and the staff was friendly. The on-site concierge was super friendly and helped us out with booking tours. Pool area is super cute and clean but kinda small and only has a few chairs. Our room was super comfortable and very clean with a nice view of the pool with 2 balconies. I would for sure recommend this place to stay cause it is so close to everything and you can walk everywhere you need to go

BalajiArunagiry (Columbus, Ohio) 12/08/2018

This Hotel is absolutely fantastic. The Location is unbeatable. You are blocks away from the Waikiki Beach and all the great restaurants , shopping and fun! The Rooms are well equipped and they also have a free breakfast! Hawaii is expensive and the breakfast is fine to cover you and save some money. No complaints! Beds were good. The City Views from the balcony is breathtaking and it's nice and ventilated. Microwave, Coffee brewers and great bathrooms made it a pleasant stay . Staff was extremely polite and helpful. If you are a budget traveler but want to stay in Waikiki in a decent, safe place, this is it!

iamsamlin (Toronto, Canada) 11/19/2018

We decided to stay another night in hawaii. Was not able to stay at the same hotel so we booked this one as it was very well priced and location was not too bad. Requested for early check-in and was able to check-in couple hours earlier (check in time). Vinh got us checked in pretty quickly. Very limited parking. First come first serve. Movie rental was not bad. Old school PS2 system in the room to play games and play dvds. Room was very small. The electricity did not work when we insert our key to the slot but was fix when we returned back to the hotel. Breakfast was alright, but we were to stay here more than 1 night we probably will end up eating out.

lornac207 11/12/2018

Best part of our stay was checking out. Luckily we only stayed 1 night before a cruise and 2 nights after. If we hadn’t booked a non refundable stay we wouldn’t have gone back. Bathroom in both rooms was awful, the second stay - sink was all cracked, no storage for toiletries. Didn’t look clean. Bed uncomfortable - big dip in the middle of the bed. Have a cheek to charge resort fee - I understand this is compulsory but we didn’t use beach towels - breakfast was disgusting. We chose to go out and pay for real breakfast. Not the Chinese restaurant attached to the hotel providing the breakfast. Milk for tea/coffee was disgusting - watered down so much. Very poor quality. Street felt unsafe - directly outside the hotel was constantly rubbish piled up at the side of the road. Although it was only a few blocks from the beach/main shopping street the further you walked along got really dark, homeless people sitting on the grass on way along. Photos on website were nothing like our room, only one tiny lamp in bedroom. Dark and dingy. Windows were slats and when on first floor felt unsafe. Staff pleasant enough but hotel very poor.

Richard D 11/12/2018

Checked in here very late for one night despite incorrectly booking through booking.com on my phone for the following night. It was late and I needed a bed. The clerk on duty, would have nothing to do with helping me change my reservation from the following to the current night. NP. Dealt with the manager the next morning. Still no resolution, but much nicer to deal with. As for the motel. Other than being a little noisy outside, due to various buildings, sirens and an occasional dog bark, it's quiet enough to sleep. Bed for me was hard and was only a twin size bed. Haven't seen them in a motel in a very long time??? Water pressure good for being on the 3rd floor. Breakfast was good. Hot. Diverse in it's selections. Wouldn't be my first choice if I had time to research, but where I was, when I was, it worked.

vonlinecalgary (Calgary, Canada) 11/12/2018

We stayed here in early Nov 2018 and would definately stay here again. It is clean and very close to everything. The breakfast buffet was not great but included. The front desk does have beach chairs to borrow along with the beach towels. There is a Food Pantry just across the parking lot, great selection. The rooms have a small fridge, microwave and coffee maker. The hotel offers a free shuttle to Ala Moana which has a Target inside and Walmart close by if you want to buy some groceries. Front desk was always helpful. Pool is small but it is only a few blocks to the beach. There is laundry facilities with huge washers and dryers, it was $1.50 for each washer and dryer.

Simjimbur (Sydney, Australia) 12/09/2018

Ok so give credit where credit is due, the place was clean, and I know this place isn’t a 5 star resort we stayed here to save a little bit of cash. but that’s about it, I’ve listed below everything that’s broken or went wrong when we were there 1) the rooms only have hot water, how does that even happen, I mean I understand no hot water but how do u only pipe steaming hot water into a room?? 2) the air con was either on full as cold as possible or off entirely, not much fun in Hawaii and the staff were no help there 3) look at the photo below of our balcony, who the hell designs that?? A pillar as your balcony. 4) that bathroom floods. Again who the hell designs a bathroom without a drain, the shower leaks onto he floor and then the water just runs into the wall the funnels along into the carpet 5) the lifts. OMG!! You need to factor in an extra week of your stay in waiting for the lifts to arrive, if the middle loft is fixed yet. 6) your movie selection option is a PlayStation 4, then you rent DVDs from a box in the lobby. Great but when your DVDs get all the way to the end of the movie then skip for the last 20 minutes so you miss the ending. 7) the complimentary coffee in the lobby genuinely tastes like dirt, and I don’t mean dirt bad I mean dirt from the park across the road is fermenting in it, maybe your coils are broken and the font needs a clean. That staff are 50/50 with manners depending on who you get and what time of day it is, I watched one of the most racist things I’ve ever seen in my life with a receptionist and an elderly Japanese man who was asking for help with getting some water (evidently the same Issue as me) and a receptionist one morning. Have genuinely stayed in better backpacker hostels in the roughest parts of Thailand for half the price of this place

Trixibelle1971 (Shrewsbury, United Kingdom) 11/21/2018

This is classed as a 2.5 start hotel, it is very dated and TIRED looking but does have everything you need including friendly & helpful staff. We weren't happy with our room and complained upon arrival but the staff did everything they could to help. Sadly all the rooms are the same so we just had to get out and enjoy Waikiki. This hotel has worn, stained carpets, yellow/loose electrical sockets & a tiny bathroom that when you switch on the light the extractor fan sounds like a jet engine. BUT it has great views, location, great staff and it's cheap.

Cynthia G (Hannover, Germany) 11/19/2018

I got into Honolulu early, but I was able to check in early, which was nice. The location of hotel is great - an easy walk to the beach through the Hilton Hawaiian Village and a nice stroll to the "main tourist drag" of Honolulu. I stayed at this hotel because it was part of a conference. The price is very good, but the rooms are old and tatty. There were watermarks on the ceiling and stains on the carpet. The bathroom tub had rust marks and the curtains were stained. Overall, the furnishings had seen better days. That being said, the room was very quiet. The gym was a bit of a joke, with two treadmills and an old stationary bike. The pool was clean and nice.

dennis570 (Auckland, New Zealand) 11/18/2018

So don't even think about getting into your room early- it's 3pm and that's it!!! The location is super and walkable everywhere but this is a tired old hotel quite frankly. Unlike others I found the staff pretty helpful in general although the front desk folks could do with an injection of enthusiasm.

N6999EJjasonh 11/16/2018

Checked in today 16 Nov 18. We had to wait 2 hours due to room not being ready The rooms are very old and very very very dirty We found broken glass on the floor in the bathroom where someone replaced a smashed bulb Human body hair in the toilet sink and bath The furniture is old and chipped , you can't walk on the carpet in bare feet Please avoid this place but if to still book it....you will regret it a lot It's our 25th wedding anniversary and it's not nice

KiwiR0byn (Auckland, New Zealand) 12/10/2018

We chose a room with a view over marina and ocean so we could view the beautiful sunsets from our balcony. It was fabulous. Unobstructed views! We could look down to the restaurant and bar downstairs. The bar had a great cocktail list but the food was so-so. I recommend the hotel next door for the best Maitai ever! Drinks by the pool were lovely there. I would recommend venturing out to try other restaurants. Great kitchen and bathroom facilities in our unit, and comfy bed and lounge area. The pool was lovely and welcoming after all that shopping. Very reasonably priced compared to elsewhere. Nice and close to everything, next to Hilton Hotel for fireworks viewing on Friday nights and choice of restaurants. Catch the bus from across the road to Ala Moana Centre, and the Waikele Premium outlet shops, recommend Black Friday shopping here. We were picked up from the lobby for our trip to Pearl Harbour. No problem. I recommend this accommodation and will definitely choose again for our next holiday to Hawaii.

keepsmilingAdelaide (Honolulu, Hawaii) 12/07/2018

Recently we spent 10.nights in 2020, great condo with 1 king size bed, and amazing balcony were we spent time relaxing and enjoying the view. The condo had so much supplied, wine and champagne glasses, esky, umbrella. Fantastic. 2 negatives we had a fire alarm go off and after climbing 20 floors, there was no direction from staff. Eventually we were told it was safe to go back in but for the next few hours, we would get pa messages telling us to evacuate and then another one saying it is safe to stay. This did not instill confidence. As we booked thru Waikiki rentals the apartment was not cleaned mid stay, just felt at least sheets and towels and a quick clean would have been great. Would definitely look at staying again

Steven M (Daly City, California) 12/05/2018

The Ilikai is the perfect place to really enjoy Oahu, perfect location and a superior place to stay. You could anywhere and feel safe. Plenty of great restaurants close by and you could shop till you drop. What ever you want there is something for everyone. This is our second time here and we will be back for a third time.

Ke A 12/02/2018

I flew over for medical reasons , decided to stay overnite and chose Ilikai Lite . I did not expect my room to look as it did and was so overwhelmed with emotions after visiting my doctor, that I sat on the balcony crying and soaking in the beauty of Oahu, which I missed so much ! The room was clean with full kitchen on the 6th floor and loved the balcony! I experienced from other stays in the past, the front desk can be unfriendly if your a local residence, but this stay, Customer Service was awesome! I hope to stay at Ilikai again on my next visit. Thank you for making my stay so memorable!

DavidG897 (London, United Kingdom) 11/29/2018

Enjoyed our stay despite some issues. The bedroom was well appointed, beautifully cleaned and with responsive maintenance. On arrival, and later on, the bell staff were excellent. But some of the Front Desk staff were so morose and sullen, with hostile tendencies, that we checked in with real foreboding. Happily, the other front desk staff were better and even the worst ones improved. The most noticeable issue was the way that several staff in key positions were loathe to take responsibility and initiate actions or make decisions even when much needed such as an incident involving room and corridor smoke. Senior management were either absent or unengaged to the extent that this was like a ship in a storm with no captain, no rudder and a complete loss of direction. These deficiencies need attention to be rectified as does the need for some Front Desk staff to recognize their role in creating positive guest welcoming.

Julie G (Newman, Australia) 11/29/2018

Stayed here for 2 nights on return from Las Vegas to Perth. Stayed here because the reviews were good and the prices was what we were looking to pay. Hotel was a bit old, on check in we were given a room that had ants but they quickly moved us to another room higher up which was not problems. Lovely lady that checked us in, nothing was an issue. The complex is great with a pool and restaurant with a pond that has heaps of fish. The complex had a laundromat which was a bonus. Great location to the shopping mall. Walmart and Ross's across the road, both great for shopping. Walmart had a great Haiwaiin BBQ eatery that was good price and food. Would recommend if you dont mind the older style hotel. Staff great.

Travel19827410435 11/19/2018

We had a lovely stay in a 2 bedroom apartment. My son flew in from Melbourne and ww were driving up from Bunbury to meet him to attend our nieces wedding. The staff were amazing. My son flew in early and he was accommodated with use of shower and then given a room as soon as one available. It was appreciated greatly. The rooms, clean, spacious and we had spectacular views of the Swan River. We will be back.

retiredorange (Florida) 11/11/2018

You have to accept this hotel for what it is and what it is not. It is not by the beach. It is in a business and residential area. We stayed here as we had family business to attend in Honolulu. It was perfect for that. The rooms were clean, quiet, and the air conditioning was a loud window unit. There is a very small pool and the hotel is attached to the Pagoda Floating Restaurant (a local all you can eat place). The location is good and you can walk to local restaurants and shopping. It is not a tourist hotel, but most of the hotel guests that I saw appeared to be tourists! They charge a resort fee (for what I don't know) but they also have good parking for a very reasonable rate (for Honolulu). I would stay again, but only if I had local business to attend. If I were a tourist, I would stay near the beach.

Camper59257944063 11/04/2018

Good location, and great customer service. Thanks Carlos Acob and Kelly :) The AC was nice to have if I needed it. I really enjoyed the breakfast buffet next door. I'd stay here again. Bring a cash deposit to avoid holds on your credit card.

Domingo-Nicodemus (Majuro, Marshall Islands) 10/27/2018

I was there for 2-weeks work attachment, and even brought my family along so it was a work-cation. Let me tell you why Pagoda Hotel has been my only preference: it has the best location - Walmart, Sams Club, Ross, and Ala Moana Mall, which theres a shuttle every 30-35mins; Of course, there are eateries in close proximity so you really have all your shopping needs; and Not far from the Waikiki area if you want to try the beach. Just take the shuttle to Park Shore. I personally love that my daughter enjoys swimming in the pool, and is super fond of the Koi fish pond! So I can also add that it really is a family oriented hotel. Dont forget to try Pagoda's Dinner Buffet - it is to die for - all you can eat seafood, sushi, and assorted desserts! Let them know youre staying at the hotel and you get 10% discount. Great deal! From my experience, Pagoda Hotel has always been my go-to for short stays or transits. And over the years, I have maintained good communication and eventual longterm friendship with Mr Kelly Bokin, Customer Service Supervisor. I 200% recommend him for all your booking needs because he always, always, delivers with the Aloha spirit! Thank you again Pagoda Hotel for yet another great experience! Mahalo and Kommol tata!

JskaJ 12/08/2018

This hotel is located in a great location and reasonably priced. Walking distance from the beach and huge shopping mall. The hotel itself is a bit outdated and walls are very thin so you can hear everything in the room adjacent to yours. I would recommend this hotel to college students or friends vacationing, but I don't highly recommend it for couples or romantic getaways. Parking is expensive ($28/day), so we parked behind the hotel and paid $18 per day. Overall, the stay was good and the staff were very friendly and welcoming.

jmsiano (jmsiano) 12/08/2018

Great location for shopping and dining. very close to the beach. high price for parking and limited parking around the block. Easy walking access to everything else. Nice and quiet bar right next to the lobby.

Pat F 12/08/2018

Great location, but would recommend somewhere else. Rooms smell and were dirty. Cheaper than most around, but that is what we felf we received from this stay. Would not recommend. You are next to many desired locations.

GoPlaces17689551503 (Lynwood, Illinois) 12/05/2018

The rooms me and my family stayed in were not clean at all. I had to call management to show them how dirty the outside of the stove was and had to show them how nasty the shower was and well as the nasty smelly carpet. The smell was so bad in my room that they had to move me to another room. I was just so upset about how dirty the rooms were. Also, housekeeping only came to the room to clean if I called them. And they never not once changed my bedding.

Voyage13276587981 12/04/2018

This hotel is a typical older Waikiki area hotel, it is located right near the International Market Place and Waikiki Beach. The room was spacious, and clean, great comfortable large bed. The desk people were fine and helpful, as were the housekeeping staff. For the price and location, it's pretty hard to beat.

KiwiR0byn (Auckland, New Zealand) 12/10/2018

We chose a room with a view over marina and ocean so we could view the beautiful sunsets from our balcony. It was fabulous. Unobstructed views! We could look down to the restaurant and bar downstairs. The bar had a great cocktail list but the food was so-so. I recommend the hotel next door for the best Maitai ever! Drinks by the pool were lovely there. I would recommend venturing out to try other restaurants. Great kitchen and bathroom facilities in our unit, and comfy bed and lounge area. The pool was lovely and welcoming after all that shopping. Very reasonably priced compared to elsewhere. Nice and close to everything, next to Hilton Hotel for fireworks viewing on Friday nights and choice of restaurants. Catch the bus from across the road to Ala Moana Centre, and the Waikele Premium outlet shops, recommend Black Friday shopping here. We were picked up from the lobby for our trip to Pearl Harbour. No problem. I recommend this accommodation and will definitely choose again for our next holiday to Hawaii.

keepsmilingAdelaide (Honolulu, Hawaii) 12/07/2018

Recently we spent 10.nights in 2020, great condo with 1 king size bed, and amazing balcony were we spent time relaxing and enjoying the view. The condo had so much supplied, wine and champagne glasses, esky, umbrella. Fantastic. 2 negatives we had a fire alarm go off and after climbing 20 floors, there was no direction from staff. Eventually we were told it was safe to go back in but for the next few hours, we would get pa messages telling us to evacuate and then another one saying it is safe to stay. This did not instill confidence. As we booked thru Waikiki rentals the apartment was not cleaned mid stay, just felt at least sheets and towels and a quick clean would have been great. Would definitely look at staying again

Steven M (Daly City, California) 12/05/2018

The Ilikai is the perfect place to really enjoy Oahu, perfect location and a superior place to stay. You could anywhere and feel safe. Plenty of great restaurants close by and you could shop till you drop. What ever you want there is something for everyone. This is our second time here and we will be back for a third time.

Ke A 12/02/2018

I flew over for medical reasons , decided to stay overnite and chose Ilikai Lite . I did not expect my room to look as it did and was so overwhelmed with emotions after visiting my doctor, that I sat on the balcony crying and soaking in the beauty of Oahu, which I missed so much ! The room was clean with full kitchen on the 6th floor and loved the balcony! I experienced from other stays in the past, the front desk can be unfriendly if your a local residence, but this stay, Customer Service was awesome! I hope to stay at Ilikai again on my next visit. Thank you for making my stay so memorable!

DavidG897 (London, United Kingdom) 11/29/2018

Enjoyed our stay despite some issues. The bedroom was well appointed, beautifully cleaned and with responsive maintenance. On arrival, and later on, the bell staff were excellent. But some of the Front Desk staff were so morose and sullen, with hostile tendencies, that we checked in with real foreboding. Happily, the other front desk staff were better and even the worst ones improved. The most noticeable issue was the way that several staff in key positions were loathe to take responsibility and initiate actions or make decisions even when much needed such as an incident involving room and corridor smoke. Senior management were either absent or unengaged to the extent that this was like a ship in a storm with no captain, no rudder and a complete loss of direction. These deficiencies need attention to be rectified as does the need for some Front Desk staff to recognize their role in creating positive guest welcoming.

serarose81 (Singapore, Singapore) 12/05/2018

Love the beach location! It's situated right across the beach and near many shops. It's about 25mins drive from the airport and it cost about USD45 for a cab ride from the airport. Friendly reception and it was great that we could check in early as we arrived at about 11am. Went for the upgrade to ocean front room at USD15 per day for the view. Higher floors would get the sun but definitely lesser traffic noise. The room was small with two double beds. Bathroom was small too. The hotel is a nonsmoking hotel even at the balcony, so you need to go down and smoke at the designated area. Didn't opt for breakfast but Eggs N Things is just beside the hotel reception. Expect a long queue in the morning though. There's a big ABC store just beside the hotel so you can buy snacks and drinks there. There's a resort fee so be sure to get yourself a beach mat, floats, surfboards, and beach towels to make it worth when you go down to the beach for your swim. Though price is a lil high for a small room, I would consider staying here again for the awesome location!

Cliff W (testmonkey) 11/06/2018

Was at the circle for 2 days as a stay over before we left, rooms are on the smaller side but we had 2 adults and 2 kids and were fine. There is ac in the rooms but not in the hall way. Older hotel but nice especially if you want the old Hawaiian feel. Great location. Ask for the ocean front rooms which are a little extra but the view is worth it.

JohnnyPopper (Maryland) 11/05/2018

Great little place that's been outgrown by the newer fancier places. I'll take this place any day. Clean comfortable. Close to everything. Very nostalgic place. Friendly, helpful staff, and priced reasonably for the are.

Gaylee61 (New Milton, United Kingdom) 11/03/2018

If you want to be right on the beach front with sea views over Waikiki at a reasonable price then this hotel maybe for you? But, it is cheap and cheerful and does have a downside. The hotel is an oddly designed concrete structure that is in need of refurbishment and can be quite noisy. Doors to the rooms do not fit properly and there is a good 10mm gap under the door and a 3-4mm gap around, (at night you will readily see light from the corridor penetrate around the door frame), this means that any noise from the corridor, which is not carpeted, comes straight through the door. Also the sliding doors to the balcony in both my room and my friend’s room could not be closed properly which meant that the noise from the street outside was also a problem. My friend had a standard room at the rear of the hotel. However, the hotel that is just to the rear of the Aston Waikiki Circle has a large 4th floor sundeck with pool, there also bars and BBQ areas; this generated a lot of noise in the evening. We both slept as best as we could with earplugs. As other reviewers have mentioned, the rooms are smaller than they appear in the photos. Although they are getting old they are clean and well serviced daily by the friendly staff. The hotel lobby will provide beach towels and the beach is literally 50m away across the road. There is limited parking in the hotel basement at $28/day (2018 price) and when we parked the car there were always spaces available.

KenAndLouiseOttawa (Ottawa) 10/31/2018

We loved this hotel. Right across the street from Waikiki Beach and the perfect central location to everything else in Waikiki. Fantastic architecture, this hotel was built in the round to resemble a Chinese lantern (the story of the founder is the lobby), so the rooms have a pie shape to them. It makes the shower stall a tad tight, but it was really no big deal. Front desk staff while we were there "Kamaki" and "John" were just wonderful. Newspaper delivered to your door each day was a real nice touch. No pool, if that's important for you - it wasn't for us. We highly recommend this hotel!

166darryls (Maple Ridge, Canada) 12/07/2018

This hotel is in a run down neighbourhood. Don’t go out at night. The rooms were worn out. Carpets were dirty and ragged. Beds were OK. The restaurant was a ‘sports ‘ bar type. The hotel book suggested McD’s for breakfast. Traffic noises were heard on the 19th floor.

tareintheworld (Fairfield, California) 12/02/2018

I was sent over to Honolulu for two months by my company and needed long term accommodation. I spoke to the manager at Aston at the Executive Centre and was given a great long term stay deal in a room with a kitchen, laundry and beautiful views. I have very little complaints about this hotel. I felt safe and comfortable the entire visit and it was centrally located to stores and anything I would need. The front desk staff were always helpful when I had questions and were wonderful about bringing me up a working key when mine would demagnitize (nearly once a week likely because I didn't notice it touching my phone!) The only con(?) I have is the fire alarm appears to be very sensitive and went off twice during my stay. I was 30+ floors up and both times the fire alarm went off, I had to walk down 30+ flights of stairs to find out it was a false alarm. However, nice to know that if there ever was a real fire you would be informed! I just wish there was a firefighter poll down to the bottom floor for top floor residences. 😂

O6465UHfrankk (Big Lake) 11/06/2018

Not bad for the price you’ll pay. Beautiful room! Awesome view from the 23rd floor! Nice amenities in the room. Only thing that was disappointing... they provide good coffee for the coffee maker in the room, but I had no coffee cups...?! I told the front desk upon checking out and they replied “I’m so sorry sir. You should have called, we would have run some up to you right away.” I have no reason not to believe that. Staff was very helpful with keeping my bags all day after checking out and not having a flight until later in the evening. All in all, highly recommended!

HMEIII (Lancaster, California) 11/04/2018

So it’s a bit different. Lobby is accessed via escalators to below street level. Rooms have amazing views. Rating of 4 stars reflects location, views and convenience. Otherwise it’s bed on a nice clean room. Lovely front desk. It’s not a resort. It’s not the best hotel to bring a family for a vacation unless it’s centered around downtown and Chinatown

151Traveller (Adelaide, Australia) 10/25/2018

Appalling. Filthy, cigarette burned carpet. Booked for 3 nights, stayed one. Would have left immediately but we arrived about 10:45 in the evening (having told hem we would be arriving late) to find that the lifts were closed for maintenance from 11:00 so we were "marooned" on he 34th floor.Room was old, musty and very run down. Reception hard to find, it is in the basement of an office tower with no signs.

Lew V (Vancouver, Washington, United States) 12/07/2018

We have just completed a 9-day/8-night at the Park Shore and here is what I hope will be a helpful review to those considering a stay here. And just to clarify we are very experienced travelers and have typically stayed at properties ranging from 3.5-5.0 stars depending on how overall expensive our destination city might be. So first of all, this is not a 5-star "Westin" caliber resort but they are also nowhere near the cost that someone would be required to pay for a 5-star property. That being said I would place Park Shore squarely between a 3.5-4.0 star rating based on the following categories. 1) If you book a stay here join their "A-list" club and book directly as they will not only (typically) have the lowest price but you will be given a free room category upgrade when you check-in (yes, it is based on availability but they will go out of their way to honor and accommodate it). Also when booking direct with the resort if the price happens to drop (at least 72-hours prior to your check in) they will honor the lower price if you contact them immediately and inform point out the lower price. This happened to us and the price dropped enough for us to book 1 room category higher and still get a few bucks credit. This great deal allowed us to get bumped up to a corner view room (#1407) with an amazing view of Diamond Head, the Honolulu Zoo, and all of Waikiki Beach plus the Pacific Ocean which was enhanced by the fact the corner rooms have a second window facing the other direction so you can see the rest of the beach and city! 2) Service.....starting with the check-in process right through the end of the stay the entire staff at Park Shore was nothing less than exceptional in how the responded to all requests! This is an area I would gladly give them 5-stars! 3) Location......another 5-star rating for this category! They are right on the beach (cross the street from beach but completely unobstructed) and also at the quiet end directly across from the Honolulu Zoo. 4) Resort building quality....this in all fairness is only about a 3-star rating because it is definitely an older property that has been taken good car of but nevertheless could still use some more upgrades (but please remember you are not paying Westin prices so don't expect to get the Westin). The building is kept very clean but a lot of the decor and furnishings certainly are dated. Our goal when we travel is to find that "sweet spot" which means getting as many perks as possible without breaking the bank (this approach allows us to afford a lot more vacations). The Park Shore in our opinion is an absolute steal for anyone who wants a great beach location, great service and a great price. I did a ton of pre-trip internet research on Waikiki resorts and our amazing ocean view room was priced significantly less than many other resorts "city view" rooms that were "walking distance" to the beach. If I wanted to pay $300-500/night you bet we could stayed at much fancier place but I am beyond happy to have paid under $160/night for our room and would not hesitate to do it again. That savings (which in our opinion was no room sacrifice at all) afforded us several great dining experiences and island tours than we may have normally done and we still came home way under budget! Well done Park Shore......well done!

Edgar G (Niagara Falls, Canada) 11/27/2018

We paid extra for an ocean view room and it is worth the cost for sure. Why come all this distance and not be able to throw open the curtains each morning for a look at the beach and ocean and Diamond Head?! The room was not large, but clean and more than adequate. The bathroom was clean. There were two electrical outlets in the base of each bedside light that were most welcome. The wi-fi was excellent, the pool off the third floor was large and inviting. Beach towels and chairs were available from the front desk (and the beach is literally across the street). The location was perfect. There is a large pub-style restaurant called LuLu's that is part of the hotel complex that has a 3-6 happy hour and in any case decent prices. We also enjoyed CheeseBurger in Paradise for pub style food (and another happy hour) a short distance down Kalakaua. A little farther down Kalakaua we had wonderful dinners at Dukes and the Hula Grill in the Outrigger Waikiki Hotel. We highly recommend this hotel. Oh, and the staff at the front desk were consistently friendly and helpful.

Flutterby17 (Glasgow, United Kingdom) 11/24/2018

This Hotel which was at the end of the strip was Right across from the beach. Starbucks a few minutes walk ABC store down stairs for snacks n juice. Lulus for Breakfast and some evening meals. All you needed really. The staff on reception were very friendly and helpful. On arrival we were given a back room where it felt you could touch the hotel next to it. There was no table or chairs on the veranda. We went straight back down stairs and requested a sea view and what a view we got. Paid a lot extra for it though but worth it. Having spoken to a few people throughout the week the same thing had happened to them. The rooms were excellent. Stocked up every day with fresh towels even though we hadn’t left them on the floor for changing. The toiletries are replenished daily too. All Hawaiin Tropics too. Which smells amazing. I would have no hesitation in recommending this hotel.

thiawroane (Allentown, Pennsylvania) 11/21/2018

Chose this place as a starting point for a cruise two days later. Great location at the quiet edge of Waikiki Beach, right across from the zoo. Check-in went easily, with the clerk being absolutely right about the service fees (I mistakenly thought they had been paid, but credit card statement verified her correctness). Room was spacious with nice travel-sized shampoo, conditioner and lotion bottles. Fridge held drinks nice and cold (even a milkshake). Did I mention the great location? Plenty of restaurants, attractions, beach, and Diamondhead nearby.

D F 11/20/2018

We had an excellent stay at this hotel. The location was perfect for our family with a 3 and 5 year old. right across from the hotel is a protected swimming area that the kids loved. The pier was fun to walk down in the morning to see all the fish. The pool was an excellent space and never busy during our week long stay. Great spot to sit by the pool and you can people watch the waikiki strip and zoo area. The room was clean and comfortable. Our view was lacking as we stared across into other rooms and over an alley. In the hotel's defense, we booked a standard room. When we asked about a better room, they let us check out a room that overlooked the pool and could see the beach. However, we did not want to pay the $65USD/night and opted to stick with our room since we were out of the room from sunrise-sunset. Beverages and snacks are available at decent prices in the ABC store connected to the lobby. There is also a starbucks outside the lobby. Lulu's, the restaurant attached to the hotel, was a fun atmosphere with good food. the breakfast portions were huge (we split an omelette) and the kids got the $4 pancakes. Great tv's and bar for watching sports while hanging out. The hotel is excellent for those that want to be on the strip but not in the middle of all the noise. It was always a pleasant arrival to get to the end of the strip and enjoy the chill vibe around the pier. Look forward to staying there again

Jimjoyce2014 (Anchorage, Alaska) 11/10/2018

If you book a room here make sure you pack a hard hat, ear plugs and orange safety vest. This hotel is under a major renovation and is filled with construction materials. The front reservation entrance is boarded up and no guest parking available on site. Booked 8 months ago for a seven night stay at a set price and guaranteed a newly remodeled room. Instead we were given same room as last year for 2 nights only as demolition was scheduled. Our view included an empty koi pond, gaping hole with plumbing for unfinished jacuzzi, and orange backhoe and rubble. Received an email 5 days before our stay with no mention of the construction. No communication from management and biggest insult was paying a resort fee for this mess! Left after one night. Welcome to Paradise.

Vi B (CODETTE) 11/04/2018

We were 3 couples who checked in late and given 3 rooms that were worn and outdated+++ and lack of detailed cleanness. All 3 rooms lacked adequate kitchenette items. We should have asked for alternate rooms or facility but were concerned that we could be sent packing. The room did have comfortable beds, hot shower, and working air conditioner.

bfl51 (Auckland, New Zealand) 11/01/2018

This place is under construction! Booking .com stated construction would be finished by the time we would arrive,not so apparently January is the completion date,but by the look of things I would say months after that,so we get a newly renovated room it says kitchenette I’m sure kitchenette means different things in different countries but come on,this place had no kitchen sink,no glasses,no cutlery what so ever,no milk,no sugar,uncomfortable beds in my opinion,fitted sheets which did not fit!,something sharp in the carpet! Shower took 10 minutes to get hot,no exaggeration!,brand new paint on deck getting scraped by deck chairs,even after 40 years for a renovation it is done super budget,ok so the room did have a nice bathroom some small toiletries,small fridge,microwave,new carpet and wall coverings,pool was good among construction site! Staff were polite,location good very central in Waikiki,I recommend spend more stay else where :)

Angela h (Fort Worth, Texas) 10/29/2018

This hotel is in the perfect location! It's walking distance from several tourist attractions and 2 blocks from Waikiki beach. The staff is amazing and very accommodating.I will definitely stay here again.

Duley62 (Perth) 09/23/2018

Do not be fooled by the ads on the booking website. There are major renovations being done on the hotel at the moment which I understand would cause some disruption however this is not mentioned in the ads or in the confirmation email. We arrived at the main entrance only to find out you had to walk around the block to get in via the rear entrance, Wifi is only available in the reception area, no tea, coffee or milk in the room, had to go down stairs to get more towels as not enough in the room, no lift and to top it off cockroaches in the reception area. Luckily we were only there one night,

jamieoharris853 (Lafayette, California) 12/09/2018

Lotus Hotel is a friendly, clean, well priced hotel at the Diamond Head end of Waikiki. Great access to a small almost private beach with excellent swimming. We have stayed there a number of times and we are always pleased.

Tracy P 12/09/2018

Stayed in November with my girlfriend for a late birthday celebration , hotel location is great , close to waikiki but far enough that it’s nice and quiet, room was great! Had a really nice view , the restaurant down stairs was awesome, nice atmosphere ,great food, good prices. And everyone in the staff was great!! But the ones that stood out the most were Ward, Carissa, and Sarah , they were awesome, great hospitality and exceptional service, will be back again soon for sure!!

Sally F 11/19/2018

We loved everything about The Lotus. Diamond Head views, park, restaurants and beaches were all walkable. Staff was super helpful and friendly. They have thought of everything you might need to enjoy a trip to Honolulu. From daily wine and music reception to chairs and towels for the beach (steps away) we felt well taken care of. If you want to be close to Waikiki, but away from the noise and crowds, I highly recommend The Lotus for a relaxing visit in a great location.

SamO104 (Surrey, Canada) 11/16/2018

My husband and I stayed at the Lotus for our honeymoon and our experience far exceeded our expectations. We arrived very late due to flight delays and we were greeted by a gentleman who surprised us with a room upgrade. Our view from the 11th floor was simply spectacular- an ocean view from one lanai and an unobstructed view of diamond head from the other lanai. The room was everything we could’ve asked for. It was meticulous! I couldn’t believe how clean it was. The bed was very comfortable and I love it when the hotel provides slippers and robes. There was a mini fridge and microwave as well. Loved how environmentally-friendly this hotel was by providing a reuseable water container which can be filled with the water dispenser downstairs; reef-safe sunscreen was also provided for our snorkeling trips. I loved how I got great value out of the $25 daily resort fee which included valet parking, wifi, use of beach chairs and beach towels, coffee, tea and the newspaper each morning. As a frequent traveler the one thing that stood out to me was the friendliness of all the staff- by far the friendliest staff I’ve ever encountered at any hotel. Everyone genuinely seemed like they were happy to be there. The one area for improvement that I could identify was the hotel’s restaurant. We checked it out one night for dinner. The food was mediocre and the music was much too loud- I felt bad for those staying on the 3rd floor as they surely could hear the music throughout the night. With that being said, I wouldn’t hesitate to stay at the Lotus again the next time I’m in Honolulu. Thank you for a memorable stay!

Debbiekr (Sedona, Arizona) 11/12/2018

Very comfortable and clean. Bonus with everyday newspaper, coffee & great Restaurant to dine. Good for kids also. Valet service is very good and quick! Will definitely stay there again in the future. Can’t wait.

RachelAnnette52 (Cronulla, Australia) 12/10/2018

I stayed here with family so I had no say in the hotel booking just want to make that clear. Stayed on the 21st floor in the second tower. Dated room and furniture, 90s maybe? Noticed some of the rooms on the floor must be privately owned and looked a lot nicer. No breakfast or anything included but full kitchen so if you go for a small shop can have breakfast there. We had DVD rental included from a kiosk in the tower but the movies we rented kept pausing and skipping (probably from overuse). Location is ok, little bit of a walk to the “main” Waikiki area but if you don’t mind that it’s fine. Didn’t have time to use the pool area but had a look at it, again, average and a bit dated. If your not going to spend heaps of time in your room or the hotel then it’s a good enough stay I guess. Beds were firm and pillows were super thin.

tgu2018a 12/09/2018

I rarely leave reviews. I own a hotel & know that a guests satisfaction level is based on so many factors & personal expectations. I know first hand how hard it is to please everyone but this is far beyond personal expectations not being met therefore I felt compelled to write a review. We entered our room and the microwave was beeping with an error message that the panel needed to be replaced & front desk suggested unplugging it but the plug is locked behind a cupboard door. To make the beeping stop we had to turn the breaker off leaving us with a silent microwave but no functioning fridge. When accessing a plug to charge our phone, the lamp plug/cord exploded, split apart & shocked my husband. Went for a drink of water & the tap was spraying everywhere. This all happened within 30 minutes of checking in. The thought of having to spend the next 14 days here horrifies me. Nothing within the four walls of our room is inviting or comfortable or built/manufactured before the 1980’s. Hard beds, a pull out couch that is 8 inches higher at the bed head than at the foot of the bed, an air conditioner that is loud and totally ineffective. Went to front desk to speak to someone and after waiting over 5 minutes just walked away. Will try again in the morning. I’m sure that over the 37 floors there are some nice units but this definitely is not one of them. Thanks Waikiki Banyan for making my first night here memorable for all of the wrong reasons!

PMC2003 (Sydney, Australia) 11/27/2018

I recently spent a week staying at the Aston at Waikiki Banyan. To say I enjoyed my stay and was treated well is an understatement. This is my fifth stay at the Banyan. I find the staff are consistently polite and especially helpful. The staff who attended to me this time were Min, Nita, Cliff, Jonathan, Jasmin, Ozzy, Amado and Suafa. Each time I stay I find that there is always plenty of amenities, the Banyan is close to everything yet quite enough to enjoy a rest. Any requests o made were attended to promptly and attentively. I highly recommend the Banyan. Thanks for a wonderful stay.

BruceT400 (Sydney, Australia) 11/13/2018

From check-in to check-out the whole experience was 6 days of frustration and attitude. This Hotel/serviced apartments is old and in need of a lot of maintenance. No where in any of the advertising does it say this property is PET FRIENDLY for owner occupiers. Barking dogs was a regular occurrence. We drew the short straw and was checked in by Nina. Clearly this lady does not like her job and it shows with her attitude. On check-in I advised that we had just come from the Aston Banyan Maui. I further explained that I had left my medication at the property. There was no offer for Nina to contact the property and arrange for the medication to be sent. I contacted Maui on Tuesday afternoon. I was informed that housekeeping had not found my medication when the room was cleaned. I explained that I left it in the drawer in the vanity. As there were people in the room housekeeping were reluctant to disturb them. Clearly they did not understand it was prescription medication or they did not care. The following morning I spoke with management who told me they had recovered the medication and provided I agreed to pay the postage they would send. I explained that it needed to arrive on Waikiki by Friday as we were checking out Monday. When there was no of dispatch by Thursday I called again only to be told it would go to the Post Office that afternoon. I was told it only takes 1 day. Bottom line no medication and no charge to my credit card. Congratulation to the staff of Aston Banyan Maui for the apathy. I realise it was clearly my fault for leaving the medication however when reaching our for help it is expected that people in the service industry would be happy to help. We were given apartment 913 on check in. The owner of this property is not house proud. The furniture was old and uncomfortable (see photos). We asked Nina for a change of apartment. Her response was, doubtful we are fully booked. To avoid any further interaction Nina disappeared. We waited for her to returned and asked again. Nina advised that she would look at our request. She asked for a contact number and when told we only had our Australian cell phone number she said we would have to contact her as she can not call an overseas number. We were finally changed to apartment 2407. Not much better in terms of cleanliness however the furniture was a little newer and a lot more comfortable. We were told that this property become available as a guest of the owner had just cancelled. Apparently owner do not receive a daily service and someone at the front desk forgot to tell housekeeping and we did not receive service on day 1. Cliff provided fresh towels and toiletries however there was no offer of compensation for the lack of service. Servicing of the apartment is: Bed made daily and bathroom towels replaced. Rubbish removed. Bed linen changed every 3 days. There is a "Resort Fee" payable at the rate of $US 25.00 + tax per day which is payable in addition to the tariff. This fee covers tea and coffee, when they remember, DVD rental and use of Play Station, daily newspaper and WIFI. (Recommendation, refuse the items covered and do not pay the fee, there is no value. We had 2 days where the pool was closed. Attitude from the front desk was basically "can't help bad luck". WIFI not working one morning. A call to the front desk resulted in "Yes we know, we are waiting for the manager to come in and re-set the password. He should be in around 10am. I asked they call me when the password was reset. No call by 1020am. I called the front desk requesting an update. I was informaed that the password had been reset and the call was terminated. The term reset indicates the password was changed. I called back only to be told it was the same password. With the exception of Cliff the entire team on the front desk need to trained in customer service. Cliff at least displayed empathy. The management of the Aston Banyan Waikiki need to ensure that apartment owners maintain a standard of furniture and cleanleness. Overall I have given this property a terrible rating as Trip Advisor do not offer a lower rating. Thank you management and staff of the Aston Banyon at Waikiki for making our holiday and stay stressful.

Vickia314 (Amboy, WA) 11/12/2018

Aston at the Banyan is a great choice while visiting the Waikiki area. It is economical, in a super location and is surprisingly large room. There is a full kitchen, bathroom, separate bedroom and a living area. Each unit has a private balcony. Ours is a balcony overlooking a direct view of the ocean. It is a block away from Kapiolani Park and the zoo and aquarium. It is very comfortable with lots of amenities for the guests: laundry, small grocery, coffee cafe, swimming pool, BBQ's, playground, tennis courts, free DVD's, WiFi and a island-style open air lobby. This is really a very comfortable hotel that isn't fancy but very well taken care of. We love it here. I would recommend it if you want a quiet place in a great location. If you have kids, I think this would be an ideal choice. It's like having your own apartment right in Waikiki!

jetlagclubmember (Vancouver, Canada) 12/04/2018

Return visit. Glad we came back. Exceptionally friendly staff all around. The room was very clean. The kitchen dishes, small appliances, coffeemaker, toaster, rice cooker, microwave, kitchen utensils were spotless. The bed/ pillows were to die for perfect, super comfy. We like this hotel as it is one block from Waikiki beach between Kuhio and Kalakaua streets (the two main roads) and is so central to everything. Once you get to the top floor of the hotel you will find the spacious amenities room. Living room sofas with TV, sm. kitchen, sink, fridge & 8 sets of tables with 4 chairs each. The spectacular roof top pool requires you to walk up another flight of stairs. There is no elevator to get to the rooftop pool. Our room on the 32nd floor had a 1 foot balcony only, (but had large sliding glass doors that opened up all the way providing a wonderful tropical breeze) so if a balcony with furniture is important to you verify that in your reservation. When you check out, if you have a late flight, the hotel will hold your bags. They will graciously give you a key allowing access to use the amenities room, shower room and pool (ask for pool towels if you need them). This is not a high end fancy hotel, but the exceptional customer service will give you that experience.

Carla A (Melbourne, Australia) 12/01/2018

Weve stayed here each time we visited Waikiki. Great location, walking distance to everything. Reception staff have always been friendly. Housekeeping this year needs improvement as they often knock at 8.30am to do our rooms. When we asked why this early, they complained they have too much rooms to do! The biggest bonus was the free shuttle to Ala Moana, and the friendly shuttle driver, Earl, who gave us tips on where to shop, times etc. The hotel didn’t have a concierge and reception staff did not know much about what’s going on the island for tourist tips. Earl was a treasure! Our 1st room had a big locked pantry which made it difficult to get around the room but reception quickly moved us elsewhere. It seems that some people own the condominiums and get them rented out but leave their things there. The hotel should do something about this. The biggest downside was the noise from the union rally from another hotel, which is no fault of Aqua Pacific Monarch. But these selfish people was making so much ruckus day and night that it ruined everyone’s relaxing holiday.

P1648ONbonnieb (Revelstoke, Canada) 11/28/2018

Close to the beach and the grocery store. They have arranged my transportation to the airport for us. The hotel staff is amazing. I would recommend this place to anyone. I have stayed there twice and will go backp

Blessedgreatly (sydney) 11/25/2018

Great location The windows don't seal - glass louvres - it is a very noisy area especially from 5.30am so we had very little sleep. The first room we were offered reeked of smoke. The rooms have a very old air conditioning unit that is too noisy to leave on at night and not very effective.

Victoria W 11/06/2018

Rooms were clean & tidy, housekeeping was a bit hit & miss regarding what times rooms were serviced and what was done. Staff were friendly. Unfortunately pool was closed for 4 days whilst we were there, but when checking out we spoke with staff about this & received a discount on our stay for those days. Location is great, just a couple of blocks from the beach and shops just around the corner. The hotel also has a half hourly shuttle to & from Ala Moana Center

JennFoxley 12/08/2018

Stayed here with husband and 2 kids. Perfect location across the street from the beach and within short waking distance of stores and restaurants. The hotel staff was incredibly friendly and helpful. The room was in perfect condition always clean. Air conditioning work great. Amazing view of the ocean.

ChristyM1170 12/07/2018

The property is in a fantastic location. We have always stayed the other end on the beach but once we experienced the Zoo end I think we will always stay in that area. The rock pools are directly across the road, ABC store next door, McDonalds at the front of the hotel and easy walking to Dennys, Zoo, and main street shops.The apartments are huge with full kitchens, lounge and dining areas as well as 2 bathrooms,3 tv's and a huge balcony. The pool is small but heated and has a toddler pool and cabanas. BBQ area and dining area is also fantastic. Lovely spa and complimentary water and towels.Staff are amazing!

Phil L 12/03/2018

The entire staff is amazing, specifically Eddy at Valet! The suites are amazing and the price is right. You can’t beat the location too! We really enjoyed every minute, didn’t want to leave. Thanks guys!

Excursion31452142087 11/28/2018

Absolutely satisfying experience. Mahalo for opening up your home to our organization. We were very well taken cared of from check in to check out. Location is perfect being right across the street from our surf camp. Parking is a MAJOR plus for our family as well. We make it a point to take care of out valet and housekeeping as well.

Tourist39329114767 (Osaka, Japan) 11/25/2018

THE RESIDENCES AT WAIKIKI BEACH TOWER is Good location,Nice view and comfortable room. Especially I like sunset time in lanai. That's time is incredible.I recommend you have to experience. I promise your stay will be fantastic.

ChrisGrace808 12/09/2018

Since the very first weekend me and my family "stay-cationed" here, its been nothing but amazing views and excellent staff, id like too thank Kim & Chastity for their Outstanding guest services. it feels like nothing but family and Aloha. Every time we walk through those doors my kids can't help but smile. Every friday that we checked in, we were pleasently greeted by the valet. The rooms are always clean & comfortable. They provide a wide range of New released movies that come in really handy when you want too kick back and enjoy some family time. During the day me and the kids go down too the first floor, my husband and I enjoy utilizing the fitness center with a great view of my kids swimming at the pool. we will definitely be back again!

YourTravel77 (Glasgow, United Kingdom) 12/08/2018

This was our 3rd time staying here and we were very happy. The wonderful service from Joan checking us in was absolutely superb. Very polite, welcoming and professional. Joan very kindly sourced an excellent room for my wife and I. We were so pleased, I immediately went downstairs and thanked her ! The staff are very friendly here and the prices are reasonable. We tried to get late checkout but were promptly denied by the unfriendly one... I reckon if I’d asked someone else, I would have got it.... however apart from that, we were really pleased.

John L 12/08/2018

You have an awesome staff! My son first trip to Hawaii. You made memorable! I want to especially thank Thomas, Melissa and Alexis for their great guest service. The room was perfect for us. We will definitely come back again.

110aarthic (San Jose, California) 12/07/2018

This is a cute little boutique hotel which exceeded our expectations. Booked as a part of Costco package for 6 nights. Got a room in 14th floor with excellent city view. The hotel as such and room were very clean and comfortable. Very close to the beach and restaurants. We had free breakfast buffet as part of our package and the Fish hook cafe buffet was wholesome and top notch. We started our day with delicious desserts, fruits, eggs, bacon, potatoes, fried rice and much more. Overall, we loved our stay here. One star minus for expensive parking $35/day and the shower. Check out the public parking for $1/hour near Prince waikiki hotel. We saved a lot of bucks parking there every day evening and walking to the hotel along beautiful streets. Took an uber every morning to the parking spot to avoid walking in sun and saving time.

GandJtours (Marysville, Washington) 12/07/2018

Okay so if you want the ideal location for beach access and downtown activities to down town this is your go to place. The price for the hotel is fair, and they are updating the rooms to a better standard. It's about a 5 minute walk to the beach and and 10 minute walk to most down town activities. A lot of the rooms have kitchens which can save on extra cost. Things to be prepared for is valet parking, which is an additional cost, but worth it. The breakfast is lacking because the room they have breakfast in seats 5 to 6 families and that is all, so most times we had did breakfast in our room or off sight. The only complaint is that the rooms are tile, and could use a good scrubbing while guest were present to help with sand control. Most times I only observed a swifter mop doing the job. But this is my only area that could use improvement. Overall we will always stay here in the future!

Teameh 11/10/2018

Location is good, backs onto Ala Moana Canal, 3 blocks from beach. We booked a studio kitchenette so we could make breakfast and snacks. Room was clean with generic but modern decor. Note...we booked through the hotel and not one of the condos offered by private owners. We had a minor issue with the balcony door and it was repaired within 10 minutes of us calling the desk. And when we mentioned the bathroom fan was rather noisy he took a look, removed the fan and returned within 20 minutes with a new motor that barely made a sound. That’s service!

Caleb728 (1248 A ihi ihi Place wahiawa) 11/08/2018

We checked in for my wifey birthday staycation.the receptionist was really good and friendly. I asked him if we can move upper floor. He glady give it to us and also make sure we stayed on the diamond head view. He is the one who recommend it. . We feel safe in this hotel condo because all entrance is closed for guest and owners. Only those with card keys can open the door and even the elevator.one of the best hotel condo in waikiki. Thumbs up ..

scottgA8147YD (Pahoa, Hawaii) 10/04/2018

I have stayed here many times throughout the years and I still enjoy it. The rooms were remodeled a while back and it’s probably time to do it again but it’s still very nice and for what you get the price is pretty good. Great pool and spa area to relax. Definitely will be back.

12karren (Auckland, New Zealand) 09/21/2018

We stayed here in june for 3 days at the begining of a 3 month trip overseas. Lovely spacious room comfortable large bed and great bathroom. Everything was clean and the only negative was we had to pay an extra $25 per nite for use of amenities eg pool. This was something we were not aware of and even though not using the pool still had to pay. We would stay there again and ate at the international market place around the corner which had a great selection of different meals

misspage23 (Fort Mohave, Arizona) 09/18/2018

We love the Aqua Skyline At The Island Colony in Waikiki, HI. The staff are helpful and friendly. If you are looking for a quality and comfortable hotel, then the Island Colony is just for you. However, if you are looking for an expensive fancy hotel, you should probably try the Ritz, Trump, or Hilton Hawaiian Village. This recently updated hotel sits back on the canal (so it’s a little quieter at night), but, it is only 2 blocks from the beach and right in the middle of Waikiki's best shopping and dining. The Island Colony is the tallest building in Waikiki, 44 floors. The updated, clean, and comfortable studios and one bedroom suites offer well equipped kitchenettes with spectacular panoramic views of Waikiki's skyline, Diamond Head, and the ocean. There is a coffee shop located in the lobby with limited hours. Hotel registration is open 24/7. The 24/7 maned security desk is in the elevator lobby. You must use your room key to enter the hotel/elevator lobby and to retrieve an elevator... this made me feel safe. There is an on-site mini market, laundry facility, Gym, barbecue area, pool, Jacuzzi, and sauna. This hotel has Free WiFi, free movie rentals, and free newspapers. On-site parking is available for a daily fee. Honestly, you won’t even need a Rent-A-Car. But, if you want to venture out of Waikiki, may I recommend just a day use rental car at the enterprise located just downstairs. Everything is pretty much within walking distance. Or, the Aqua Resorts offers a free 30 minute shuttle with several stops in Waikiki and at the Ala Moana shopping center located just outside of Waikiki. Just down the street from the shopping center you can find a Super Walmart and the Convention Center is located about a block away too. Otherwise, The Bus system is very convenient. This hotel does have a Resort Fee now. Also worth mentioning is that the Island Colony management offers guests access to the roof top once a week for free cocktails and appetizers. Also, most of the west facing higher floor rooms are able to watch the free Friday night firework show.

Glorysira (Ordino, Andorra) 12/05/2018

We reserved a room at the Hotel for the 18 th September 2018. The room seemed satisfactory, so we were shocked after an outing to see several cockroaches of different sizes when we returned. The girl on reception was sympathetic, but said the hotel was full so we couldn't be moved. She ordered that the room be cleaned which consisted of a man with a disinfectant spray who asked us to vacate the room for about 30 minutes. shortly after we returned-the insects re-appeared-The whole saga was then repeated. We demanded that the man leave the spray with us. Our last day in Hawaii was ruined. We feel that the entire fee of $118.99 should have been cancelled.We did not feel cared for as a guest should be. You did acknowledge how unsatisfactory things were by waiving the amenities fee of $15.77. I remain shocked very disappointed and dissatisfied.

Greigk 11/28/2018

I stayed in what they call a moderate room. No desk, no balcony, noisy elevator shaft on one side of the room, thin adjoining door on the other. Room was fairly clean but no soap or shampoo on arrival plus the bath mat was filthy. The bed sheets had been changed though. Comfortable bed. Only 2 cockroaches in 5 nights. Upstairs patio was filthy and unorganized. Front desk staff was very attentive and helpful. It's a 2 star hotel so I was not disappointed.

jcs012 (San Francisco, California) 11/26/2018

Stayed over Thanksgiving holiday. Here are my comments: 1. Great location. Walking distance to the quiet side of Waikiki beach (2-3 minutes) and the main strip of dining and shopping along Kalakaua Avenue (10-15 minutes walk). Bus stop is nearby along Kuhio & Paoakalani (2 minutes). Trolley stop for tours in front of Aston Waikiki (2 minutes). ABC Store is nearby (2 minutes). Great restaurants nearby as well. 2. Excellent service. Staff was pleasant and friendly and went the extra mile to accommodate a special request. They made sure to keep rooms clean and fresh. 3. Reasonable rates. They claim to be a 2-star category hotel and rightly so. You’ll get one of the cheapest prices here. But I recommend not to expect much. 4. Needs a huge renovation. Everything about the hotel is dated and needs to be replaced. While everything was in working order, it is obvious that Father Time has taken its toll. They are aware of this and I was told that they are just waiting for their turn to be renovated as other hotels in the chain are listed ahead. 5. This hotel will really enable you to save. Apart from the great rates, there are kitchenettes where guests can prepare their own food. I found this useful for breakfast. I microwaved oatmeal daily and saved money on buying breakfast (please note that the hotel does not provide breakfast). A microwave, twin stove burner and sink are available as well as a refrigerator. Overall, while the amenities are poor due to age, the service made up for it. I would consider staying here again for my future trips. Tip: Manage expectations.

ChilenaRica (Brisbane, Australia) 11/18/2018

*WIFI non existent, even though they said they contacted supplier and was getting fixed, to no avail, read other comments and seems it just never gets fixed. Told to connect to the signal which showed the strongest. what a laugh.. *No hot water even after them "resetting the hot water system" *Room smelt really bad *Studio room with kitchette left a lot to be desired. looked terrible. Hotel really needs to be updated. *TV needs to be updated to a bigger one, way too small. *Room very small. *Air conditioner very loud. *location is ok *Lift very shaky, wouldn't open on my floor nearly freaked out so had to go back down to the lobby then try again.. Was very unsure about trying again. *House keeping very loud in the morning walking through the corridor, I guess my room being located near the lift didn't help much.

Mike C 11/17/2018

Absolutely no WiFi that connected. We were told it worked, but it never did. We didn’t have hot water for a day. The place is a dump, but it is close to the strip. I do not recommend this hotel at all. Pay the extra money and stay elsewhere.

Dynamitetravel (Orlando, Florida) 12/08/2018

We recently had the opportunity to stay at Aqua Oasis. First I'll start off by saying that Jessica and Mike were exceptional. Mike helped us with all of our bags and provided good recommendations for places to go and things to do. He is your go to guy, make sure you talk to him while you're there! Jessica was very efficient at getting us checked in and providing us with all of the information that we needed to know about the hotel. She always had a smile on her face which makes the stay more warm and fuzzy. The quality of the rooms was a bit below my normal taste. They are spacious, however they are a little outdated. However, the location of this property is A-1 and would be the main reason that I would stay here again. The hotel is in the heart of Honolulu and almost everything is walking distance. The things that are not walking distance can be accessed by using the hotel's free shuttle service. All in all I think if the hotel can do a facelift to the rooms and install diffusers throughout the property to give it a more pleasant smell that would do wonders. If you stay at the hotel opt for the Junior Suite or Suite rooms that have the kitchen the space is great.

429yajairar (New York City, New York) 11/30/2018

My boyfriend and I, loved our stay at the Oasis! We loved the cleanliness of the room, the lighting, the balcony, and how comfortable it felt hanging out after a long day of exploring the city. The distance from the main avenue of Waikiki was convenient because we walked to the beach, restaurant, farmers market and shopping markets. There were bikes (Biki) that you can easily rent out, right in front of the Oasis. The staff members were friendly and were very helpful when we had questions or concerns. There is also a pool on site if you want to cool off. The design of the Oasis was beautiful and they even had a pond full of coy fish. We will be returning next time we visit!

Travel61158359158 11/26/2018

I’m a bit late with this review but I found the business card in my luggage. I must say I was impressed with the staff the manager, the sweet lady working at the front desk, and even the gentleman who held my luggage honestly was amazing. I choose places based on service so I plan to return. I chose this hotel as a last minute choice. My other accommodations were near the military installation but I found myself in need of a hotel for a few extra nights. This place was a gem. Honestly the lobby was tranquil and quite nicely decorated. The rooms could use a bit more attention but were generally acceptable. I think a fresh paint job could really improve the rooms but I suppose this is a concern for the general manager, such a minor and quick fix to prevent diminishing this beauty. Great location walking distance to all great spots and honestly your people on staff at this location are the true value here. Oh and I enjoyed sitting with the resident turtles. Attorney SR

Jesse N 11/25/2018

Came all the way from Finland and spent great 1,5 weeks at Aqua Oasis. Staff was extremely friendly. Hotel location great, everything within walking distance even with small kids. Our room was facing the backyard and quiet. Rooms were clean and everything was working properly. Breakfast good and staff there super friendly. Pool is small but the sea close so that doesn’t bother. This was a great deal for us; will definitely book again next time.

duneII (Seattle) 11/25/2018

The night club doesn't close until 4 am. The music was so loud that it woke me up as soon as the club opens at 11 pm. At 3:30 am, the drum is still banging. no way to sleep at all. Avoid it if you can.