elsvetteb 09/08/2021

Everything was A+++++++ with this hotel. Every staff member was cordial, helpful, and sincere. I love the doormen, as they treated us like friends! The room: It was so spacious and the amenities were top notch! The bed was super comfy and the bathrooms were luxurious, even the blow dryer was DYSON! I was about to bring my Dyson but nice to know they had that as their standard hair dryer. The toiletries were the best quality and they offer free sunscreen! We were able to use the kitchen to make meals and even BBQed upstairs. The appliances were like what we had at home, super high end and made the stay comfy. The view is beautiful and the private jacuzzi was used every night, while every morning we used our private deck. One thing though, do not expect quiet, it is on a busy tourist street - we didn't mind this since the windows were well isolated. If you're looking to jacuzzi in your private deck in quiet, that won't happen. Location: TOP NOTCH! Walking distance to the beaches, shops, and restaurants. Mugen, the restaurant downstairs was such a memorable and delicious dinner. It's easy to get to places from here and they provide a car with free parking! Amenities: The pool and spa upstairs was super private, we didn't even see another guest when we visited. The view from the pool is stunning! We also felt covid safe with all the wipes and hand sprays. FYI, there's so many amenities, I can't list them all! EVEN SLIPPERS! Service: Best in industry. From greeting, housekeeping, service and doormen, they were all so gracious and kind. We love the friendly and sincere smiles. They also offered us the chairs and beach towels that made our beach visits so comfortable. It was superb! I can't rave enough about this place. I will be back!

JOE J (Tokyo, Japan) 08/17/2021

World leading restaurant in building, gorgeous rooms with elegant style. An instagrammer's dream or a relaxing polished paradise. Hotel staff seemed out of practice and was not able to accommodate many of our requests, and were not able to accommodate some of the advertised amenities. Hopefully they will get back into the swing of things soon.

bifannybi (Castro Valley, California) 08/07/2021

You get what you pay for! This hotel is amazing. The design are way over expectation and they use all top of the line appliances. The view is unbeatable and the services are way exceptional! All the staffs were extremely professional and friendly. We can’t wait to come back!

David W (Honolulu, Hawaii) 06/17/2021

ESPACIO the Jewel of Waikiki" is located at the epicenter of Waikiki Beach. A singular memorable event as you survey your Hawaiian surf kingdom with a bird’s eye view from the gorgeous rooftop infinity pool. The ESPACIO has only nine super suites each named after a jewel, with no other hotel rooms. This exclusivity makes you feel like you are living in your own residence overlooking the beach of Waikiki. What really elevates the experience to 5 stars is the wonderfully engaged staff. Without the hustle and bustle of a big hotel, each one takes the time to find out what will make your stay unique. My wife is a macadamia nut fan and the second morning Dave the breakfast Chef surprised my wife with super yummy mac nut pancakes topped with an island flower lilikoi butter. Happy wife made an even happier husband! We stayed in a 3 bedroom 8th floor suite that was designed with tasteful residential elegance. Our first evening we sipped champagne while watching a spectacular evening sunset from our own lanai balcony jacuzzi. All the beds are a gazillion thread count fluffy but with a firm mattress which we like. There is even a full length Tempur-Pedic body pillow which was cool to snuggle with. The in-suite dry sauna was a much-appreciated amenity after a night of overindulgence. As we had three couples, the full kitchen and dining area were the center of entertaining. At the end of the evening everyone went to their own bedrooms, each with its own luxury bathroom with a fancy Japanese Toto toilet. The next morning, we enjoyed the included continental breakfast and headed back to the roof top infinity pool for an afternoon BBQ. We never left the property! Our second evening we dined at Mugen and experienced Chef Jason’s 8 course tasting menu. Chef’s French Japanese technique combining local sourced produce with the best proteins from around the world resulted in a world class dining experience. Each culinary sequence was flavorful on the palate and pleasing to the eye. He explained how even the various plates and vessels were specifically selected and imported from Japan to provide a canvas to present each course. Wine pairings from Lee the sommelier where all on point and as much educational as it was complimenting to the cuisine. Chef says the menu constantly changes as ingredients becomes seasonally available. We plan to come back next month for our anniversary. Overall, we had an outstanding couple’s weekend at Espacio and Mugen. Sure, it cost a small pile of gold but we all enjoyed the luxury experience while connecting after so many months. Bravo Espacio and Mugen!

megandG2842GF 03/16/2020

Having stayed in a Four Seasons property the night before I checked in to ESPACIO, my standards were high – and ESPACIO far surpassed them. From the moment I arrived to the time I departed, the entire staff provided a seamless experience that left me impressed over and over again. The hotel’s butler, Wesley, was more thoughtful than I could have imagined, arranging an incredible in-room breakfast that delivered on even the smallest of my preferences. Then there are the rooms – expansive suites that cover an entire floor complete with a roomy private balcony and outdoor Jacuzzi. I woke up to the most incredible view of Waikiki Beach. It’s amazing how you can feel so relaxed and at peace while situated in the middle an incredible, cosmopolitan city. Don’t miss the rooftop infinity pool (there is a spa on the same level) and onsite dining at Mugen – all very worthy of a visit. , I’ve never been to a hotel with more thoughtful, personalized service and amenities. Considering there are only 9 rooms, I feel very lucky to have secured a reservation and can’t wait to come back.

Evelyn C (San Francisco, CA) 09/20/2021

I can't say enough great things about the staff here! From the front desk, to housekeeping, to the valet and bellhops, everyone was super friendly and welcoming. We were all given sanitation kits upon arrival, which included masks, hand sanitizer, and sanitizing wipes, plus a tote bag and complimentary water bottles. Masking is enforced throughout public areas of the hotel, and they ask for proof of vaccination when checking in. Thank you especially to Regan for helping me with the check-in process when I was barely coherent due to motion sickness. The vertigo was so bad, I literally had to sit on the couch to limit head movement, and Regan was so kind and understanding—he took my vax card and ID, and walked back and forth to the front desk to help me get all checked in. Then he escorted me and my mom to my room and did a quick tour of where everything is. Thank you again, Regan! The valet staff were all so patient with my giant family wanting to take out our cars, sometimes 2-3 times a day. The rooms were also great! We had a total of four ocean-facing suites, and they were all renovated. The suites were spacious, clean, had a great view of Waikiki beach, and fully stocked with glassware, dishware, lanai furniture, and whatever else we would need for our one-week stay. The fitness center is pretty well equipped and clean--I was impressed. The pool is on the small side, but great for small kids. Plus, who goes to the pool when the beach is right across the street, anyway?? Only downside (and this is in no way the fault of the hotel) was street noise since oceanview also means street-facing rooms, at least for my one-bedroom anyway. My sister's and parents' two-bedroom suite, the bedrooms are in the back of the building and they had minimal street noise. They're currently still renovating areas of the hotel so there was some construction noise, but it wasn't bad at all since we were out and about most of the time. My sis and I chatted about our stay after the fact and agreed we would 100% stay here again when we come back to Waikiki. Great balance of price, service, and location. Thank you again to the staff for making our first extended family trip in 10 years a memorable and great one!

monicatang3 (Pomona, California) 09/12/2021

Exceptional customer service and staff! I cannot express the gratitude and the hospitality they have shown our families. This should be the standard for ALL hotels. We wish we were here for our entire stay or could have just lived in that room! Haha. It was that amazing.

912reneeh 09/12/2021

The location is amazing! The hotel is in the heart of Waikiki, so shops and restaurants were so convenient. Celebrated a milestone birthday and greatly appreciated the upgraded suite. Loved having a full kitchen, a balcony overlooking the ocean, and a washer and dryer. With Covid protocols in place and only 4 rooms per floor, we felt very safe. The staff went out of their way to ensure we had a wonderful stay. Will definitely go back!

TimT619 (Fremont, California) 09/09/2021

This condo resort has best service. If you need anything, staff would take care of it immediately. We could not connect/watch cable TV, one phone call and within 5 minutes maintenance crew knocked at the door, same as refrigerator excessive ice accumulation issue, and the request for a scale to weigh our luggage. The location of the hotel is perfect, across from the beach with calm water for swimming and further out you see hundreds of surfers. Restaurants and fast food are just around the corner. The best value rooms are ocean front XX01 and XX02 for 180% view facing the ocean where XX is floor number, prefer floor 19th or a little higher for non-obstruction view. This hotel memorable amenity is the Toto Washlet smart toilet, which is so wonderful. Personal health fitness and yoga room are also very nice.

maria a (Saugus, Massachusetts) 09/08/2021

This was our third time staying at the Aston Beach Tower and we will be back again soon . The perfect location on Waikiki right across from the beach with endless views . Front desk when out of their way to make us feel welcome.

navawritz (Tel Aviv, Israel) 09/17/2021

It’s been hit by the COVID that shut down tourists to the island . that’s for sure. however , it’s a good price place for the location and the size of the room and the balcony over looking the harbor. Don’t expect service don’t except the pool towels to be greasy and fluffy the seen a butter days for sure . Yet is Waikiki and you are on a vacation in times of unsettled pandemic so count your blessing . I know I do .

Brad Z 09/15/2021

The pictures look nice and the views are wonderful the sunset room is beautiful as well. The hotel is more of a 3+ star hotel nice people very bad Valet and bell service. The kitchen is sparsely equipped But it is Adequate.. Our room overlooked the Marina you can't see Waikiki from 3/4 of the hotel windows. It's still a nice base for a Hawaii trip

Rachel D (Berkeley, California) 09/07/2021

They just have let the rooms go....but the view was great and the grounds are kept nice. It is a great location. I just hope can't believe how filthy looking the carpets, lamp shades,furniture appeared. They do seem to take covid seriously, which is nice. But I wouldn't stay here for a long time, given they won't clean your room. I mean my house gets vacuumed a couple times a week. Of course tge carpet looks gross if they aren't doing cleaning every couple of days. It is a shame they have just let it get so bad.

Cruiser101 (Sacramento, California) 09/05/2021

Stayed in a privately owned room (838). We loved the location and enjoyed being at the end of the beach, which seemed quieter. Hotel was not too crowded. Balcony was lovely and enjoyed the views. No fireworks yet, due to COVID. Only got to use the smaller pool, which allowed about 12 people in the water at one time. used walkway to get to beach and lagoon next door. The room itself could use some TLC. The couch is old and it shows. I was really surprised as it looks nice it the pictures on-line. The rocking chair wasn't working, so you could sit in it but you could use it as a recliner and batteries had been removed. The mattress probably needs to be replaced. When you sit on it, you can feel the edge of the it. Housekeeping didn't leave instructions on how to operate the T.V., but response to my inquiry was really quick. There was one chair and umbrella available to use on the beach, but I ended up renting lounge chairs at the lagoon. We ate Cinnamon's for breakfast and had the acai bowls from Hawaiian Aroma Caffe (on-site). They were delicious. Had ice cream at Dave's. Wait until Tuesday when it is half off. Had some difficulties getting access to the elevators. I inquired if I could use the stairs and was told, no. They were only for fires. It was pretty frustrating. Ending up asking someone else and said it was not a problem. That helped and people starting using the back elevators. Did not have a rental car and Uber/Lyft prices were extremely high, so we just walked when not doing a tour. Overall, great stay. It takes about 15-20 minutes to walk to center of Waikiki, which we did every single day. Loved having the Hilton right next door to get my Starbucks fix very early in the morning. LV is also on the Hilton property, in case you don't want to wait in the long line on the main strip. We used Top Limo for shuttle service and pick up for Paradise Cove was a short walk.

PeterBinBaltimore (Baltimore, Maryland) 08/28/2021

We arrived at the hotel and got our room keys after a very long trip, excited to arrive at our room, unpack and settle for the night. When we opened the door to the room, it was absolutely filthy. The floors and furniture were deeply stained and the carpets were a disaster. It literally looked like someone poured Kool Aid all over the place and it was never cleaned. When we complained we were taken to two other rooms which were equally as gross. We settled on the third for no other reason than we were exhausted and done with searching as the manager informed us these were the best (cleanest?!?) options. The manager acted like we were a huge inconvenience or being too picky - however, the bell man that was waiting for us to make a room selection mentioned to us that many guests had been complaining about the state of the rooms and how filthy they were. We have a 3 year old daughter who would obviously spend a lot of time running/crawling/playing around on the floor and we never felt comfortable with her doing that. We stayed at the hotel for 3 weeks at a cost of $15,000 and did not get a single cleaning of our room (despite my mother staying next door at Hawaiian Village and getting cleanings whenever requested). We asked for cleaning items from the front desk so we could at least keep it clean ourselves, and they were never provided, so we had to go to Target on our vacation to buy cleaning supplies. We had guests up to the room and they summed it perfectly - "the furniture looks like furniture someone left on the side of the road to be thrown out or given away for free." We have stayed at Ilikai many times over the last 5 years (five times, I believe - each time for 2-3 weeks) and had always been happy in the past so this was extremely disappointing. We're already looking to book another extended stay in February '22 and will be looking elsewhere. The pandemic hit everyone very hard. I am a small business owner myself and was deeply affected. But as a business this was an opportunity to take the time closed down to clean the hotel and make upgrades for the future guests who would be arriving when travel restrictions were loosened. Instead Ilikai decided to let the property degrade and punish guests who were early returners. It's shameful.

Global00023229177 08/26/2021

We always enjoy staying with you at the Waikiki Sunset. Staff makes us feel welcome and always friendly. The 2 bedroom was affordable and clean and when we requested service, it was fast. We will stay again. Thank you!

ktodd139 (North Wales, Pennsylvania) 08/23/2021

We have been spending our Hawaiian vacations at the Sunset for many years. There are many great things about the building, including great views of the ocean and Diamond Head, great location to beach, restaurants and shopping, and always friendly staff. That said, there are always weird and quirky things occurring. Elevators were covered with board on this trip, which my Grandson referred to as "the cardboard elevators", maid service was almost non-existent (due to pandemic) and pool use was by reservation only.

Prosthodontist (Houston, Texas) 08/22/2021

We could not thank Penny enough for treating us like her own family! She listened, solved our small issues, and made us feel so special during our stay. She is a type of person who would “under promise and over deliver’, with her quality customer service. We felt valued as Aston guests because of Penny. She cared so much and her compassion made our stay so memorable! Also, Ka’ahele is another very kind front desk we came across. We thank you! I took my 3 girls and mom for a trip to Hawaii after the loss of my father. Aston is the only hotel my husband could find that has 2 bedrooms with kitchen and it is in a great and safe location. He could not join us due to work. It is a short distance to Waikiki beach, restaurants, diamond head, attractions, etc. Parking is convenience and reasonable price. We stayed at Aston brand hotels whenever we visited Hawaii and happy to get to know Penny during this trip, she is truly an asset to Aston!

pilarsilva91 (Fresno, California) 08/13/2021

Antiquated hotel, over priced. I had a two bedroom suite, the rooms are very small you barely had room to get around the bed. Never staying here again. The furniture was very old and scratched up. I stayed 5 nights and my room was never cleaned during my stay.

Jeremiah C (Kansas City, Missouri) 08/08/2021

SPEND YOUR VACATION STAY DOLLARS ELSEWHERE. While I completely understand COVID issues and how that has changed the hospitality industry (I am a small business owner in the service industry), when it came to this part of our much anticipated vacation, we were disappointed and honestly quite fed up with the Aston Waikiki Sunset at every point along the way. Some of the issues we encountered: * The rooms are just “meh”. ESPECIALLY for paying over $3k to stay here for a week, I expect an overly clean room, plenty of blankets and towels, cookware, usable balcony space, solid interior doors (not ones that have slats in them and can be peered through), working windows, hot water, open and accessible amenities as advertised, and the list goes on. Additionally, these items were also ridiculous and or need attention: * griping at people to pull up a mask while their security staff weren’t wearing one at all. * telling guests they must reserve an OUTDOOR POOL time, but failing to answer the phone when guests attempt to call to make said reservation. (And also sending your pool Bouncer to boot people out when there was NO ONE ELSE THERE, if the “time had expired”.) * allowing only 5 people at the pool, and only for an hours time, to then require 30 minutes after to sanitize. How bad are your chemicals that they aren’t working in the first place? Also, do you not think that we are all swimming together in the ocean, right next to each other? ALSO.. having us sign our life away in a waiver to swim in your pool would negate your liability should someone “contaminate” your pool. * the trash, dirt and grime in and around your building needs to be addressed. I understand you can’t do anything about the homeless community hanging out, but if you don’t take care of the outside issues, how can you not expect them to Use it as a garbage can also? * The “market” in the hotel is basically an offering of a smelly replica of a third-world open air market. Had almost nothing, crazy over priced (as expected), and I’ve honestly had better experiences in actual third world countries with markets. *your parking pass system is in dire need of streamlining. You should simply add a daily charge for parking to the room for the duration of a guest’s stay rather than having someone attempt to navigate through a broken stall with different directions from whomever is working that shift on how to insert one ticket, but grab another, but pay for the last hours you were there, but you need a new ticket when you come back, but also it’s prorated when you come Back so you’ll need an additional ticket. What the heck. All in all, if I could do it again, a thousand times over I would stay somewhere else. I’ve been to Oahu before, but this was by far the most disappointing.

ksuzuka 08/23/2021

This is an older building and not fancy but it is clean and comfortable and the staff were very friendly and caring. It was perfect for my post-travel self-quarantine and came to feel like home away from home.

AlexWebb69 07/15/2021

Of all the places in Waikiki I could have picked to stay at, I made the mistake of choosing this hotel. The rooms were gross, the furniture was stained beyond belief, I had to put a towel down on the couch before I sat on the crusty cushions. Security is a joke, my car and another were broken into in the hotel parking garage and the "guard" had no clue it happened and provided barely any help. The rooms were not cleaned during our stay because of covid, even though every other hotel was still providing maid service although they did take out the trash if you left it outside of your room. I will never recommend this hotel to anyone and I will never stay anywhere near this place if I ever return to Waikiki.

tka002 07/09/2021

This hotel is affordable and clean and staff are helpful! It’s small and doesn’t have many amenities, but we were just looking for a place to sleep and rest as we spent the days out exploring the island. If you’re looking for amenities or a fancy place to stay this is not for you, but if you need a good and affordable place to stay this is a great choice!

939jonz 07/01/2021

Amazing experience. Nicole at the front and the house keeping staff were wonderful. The bed, linens, towels, and pillows were so relaxing. The AC was a welcome relief with an economical feature. No issues with WiFi or cable. Also the pool and lounge area is great. Close to a lot of things in Waikiki and walking distance. Service was good.

Hermes1927 (West Hollywood, California) 06/13/2021

Maria and her team where so great, people don't realize this is a condo hotel, and most of the properties have different owners, my first week i book tru expedia a studio, and i pay more fees, the place was good, but the second week i did the reservation tru the front desk and i got a better room and great view.. location is great, i love this area of Waikiki easy to walk everywhere. Hermes.

J8820ZOed (Yorba Linda, California) 09/06/2021

One of three elevators has been broken for over a year which leads to very long waits to get to lobby. My room alarm clock didn't work and when I told them about it, they didn't have a replacement and wouldn't remove it. I asked for a water and was sent to the vending machine on the seventh floor and found a "out of order" sign on it. The printer in the lobby was out of order for my entire stay and they had no plans to get it fixed.

cylaguardia 09/06/2021

I enjoyed my stay here at Aqua Palms Waikiki. It was in close proximity to all the places in Waikiki we wanted to go to. There were plenty of parking spots to park our 2 rental cars. The staff was friendly and hospitable. And the room was very decent. Will definitely book again in the future.

kimomachado (Kailua, Hawaii) 09/04/2021

called last minute and got a room immediately at a good price and had a very fast and efficient check-in and then did contactless check-out and was gone . That simple, We had a great night in cold a/c room that was very quiet and comfortable, I will return next week for a single night again.

ami_SF (San Francisco) 08/29/2021

We got the health worker's 20 percent off discount on our 4 nights stay in late August. Bed was comfortable and room looks clean. Good location near The Bus line 20 with easy access to downtown and airport. 2 minutes walk to the beach behind the Hilton. We got free admissions to the Bishop Museum by showing our room keys. Minus 2 stars for zero housekeeping due to COVID-19 restrictions and a leaking bathroom sink and low water pressure in the shower. Otherwise, we enjoyed our at Aqua Palms Waikiki.

saranoelanigaspar08 (Waianae, Hawaii) 08/24/2021

It was located in a great location. The only downside I would say is that the parking was limited and stalls were really compact. Otherwise I had a great experience with this hotel. Short walk to the beach and restaurants nearby within walking distance and shopping center a few blocks away.

winjwin02 (Honolulu, Hawaii) 09/06/2021

We had a good time with my family there were no problem at the stay everything was great hoping to go back again. Good staff good front desk service, clean bathroom , nice housekeeping. I see yall soon

jazj127 08/29/2021

I always choose this hotel when traveling to O’ahu. They’re an amazing hotel where everything is close by and we didn’t need to travel far to the stores. We can’t wait to visit again on our family trips.

LisaHawaii808976 (Lihue, Hawaii) 08/25/2021

Check in was fast, our rooms were ready before the check in time;employees at check in were very thorough and nice. Covid protocols ( temperature checks, social distancing of dining tables) were implemented and we felt safe.

rkodani61 08/19/2021

We had a good time staying at the Pagoda since our house was being fumigated. We liked the service , room was nice with comfy beds. Enjoyed the complimentary coffee in the morning. Enjoyed our breakfast at

reneyhurrell (San Jose, California) 08/12/2021

They have you use your key card to open everything. From the gate outside to the elevator and to your own room too. It’s pretty safe and if you want privacy, this is a must stay at hotel. It requires a minimum amount of deposit but it’s worth it for the price they let you stay at their hotel.

navawritz (Tel Aviv, Israel) 09/17/2021

It’s been hit by the COVID that shut down tourists to the island . that’s for sure. however , it’s a good price place for the location and the size of the room and the balcony over looking the harbor. Don’t expect service don’t except the pool towels to be greasy and fluffy the seen a butter days for sure . Yet is Waikiki and you are on a vacation in times of unsettled pandemic so count your blessing . I know I do .

Brad Z 09/15/2021

The pictures look nice and the views are wonderful the sunset room is beautiful as well. The hotel is more of a 3+ star hotel nice people very bad Valet and bell service. The kitchen is sparsely equipped But it is Adequate.. Our room overlooked the Marina you can't see Waikiki from 3/4 of the hotel windows. It's still a nice base for a Hawaii trip

Rachel D (Berkeley, California) 09/07/2021

They just have let the rooms go....but the view was great and the grounds are kept nice. It is a great location. I just hope can't believe how filthy looking the carpets, lamp shades,furniture appeared. They do seem to take covid seriously, which is nice. But I wouldn't stay here for a long time, given they won't clean your room. I mean my house gets vacuumed a couple times a week. Of course tge carpet looks gross if they aren't doing cleaning every couple of days. It is a shame they have just let it get so bad.

Cruiser101 (Sacramento, California) 09/05/2021

Stayed in a privately owned room (838). We loved the location and enjoyed being at the end of the beach, which seemed quieter. Hotel was not too crowded. Balcony was lovely and enjoyed the views. No fireworks yet, due to COVID. Only got to use the smaller pool, which allowed about 12 people in the water at one time. used walkway to get to beach and lagoon next door. The room itself could use some TLC. The couch is old and it shows. I was really surprised as it looks nice it the pictures on-line. The rocking chair wasn't working, so you could sit in it but you could use it as a recliner and batteries had been removed. The mattress probably needs to be replaced. When you sit on it, you can feel the edge of the it. Housekeeping didn't leave instructions on how to operate the T.V., but response to my inquiry was really quick. There was one chair and umbrella available to use on the beach, but I ended up renting lounge chairs at the lagoon. We ate Cinnamon's for breakfast and had the acai bowls from Hawaiian Aroma Caffe (on-site). They were delicious. Had ice cream at Dave's. Wait until Tuesday when it is half off. Had some difficulties getting access to the elevators. I inquired if I could use the stairs and was told, no. They were only for fires. It was pretty frustrating. Ending up asking someone else and said it was not a problem. That helped and people starting using the back elevators. Did not have a rental car and Uber/Lyft prices were extremely high, so we just walked when not doing a tour. Overall, great stay. It takes about 15-20 minutes to walk to center of Waikiki, which we did every single day. Loved having the Hilton right next door to get my Starbucks fix very early in the morning. LV is also on the Hilton property, in case you don't want to wait in the long line on the main strip. We used Top Limo for shuttle service and pick up for Paradise Cove was a short walk.

PeterBinBaltimore (Baltimore, Maryland) 08/28/2021

We arrived at the hotel and got our room keys after a very long trip, excited to arrive at our room, unpack and settle for the night. When we opened the door to the room, it was absolutely filthy. The floors and furniture were deeply stained and the carpets were a disaster. It literally looked like someone poured Kool Aid all over the place and it was never cleaned. When we complained we were taken to two other rooms which were equally as gross. We settled on the third for no other reason than we were exhausted and done with searching as the manager informed us these were the best (cleanest?!?) options. The manager acted like we were a huge inconvenience or being too picky - however, the bell man that was waiting for us to make a room selection mentioned to us that many guests had been complaining about the state of the rooms and how filthy they were. We have a 3 year old daughter who would obviously spend a lot of time running/crawling/playing around on the floor and we never felt comfortable with her doing that. We stayed at the hotel for 3 weeks at a cost of $15,000 and did not get a single cleaning of our room (despite my mother staying next door at Hawaiian Village and getting cleanings whenever requested). We asked for cleaning items from the front desk so we could at least keep it clean ourselves, and they were never provided, so we had to go to Target on our vacation to buy cleaning supplies. We had guests up to the room and they summed it perfectly - "the furniture looks like furniture someone left on the side of the road to be thrown out or given away for free." We have stayed at Ilikai many times over the last 5 years (five times, I believe - each time for 2-3 weeks) and had always been happy in the past so this was extremely disappointing. We're already looking to book another extended stay in February '22 and will be looking elsewhere. The pandemic hit everyone very hard. I am a small business owner myself and was deeply affected. But as a business this was an opportunity to take the time closed down to clean the hotel and make upgrades for the future guests who would be arriving when travel restrictions were loosened. Instead Ilikai decided to let the property degrade and punish guests who were early returners. It's shameful.

hfuata 09/08/2021

Staycation gone great! Fantastic view! Due to COVID my wife and I ordered takeout for breakfast, lunch and dinner. Having our meals and drinks with the beautiful view made it more spectacular. We did go walking in Waikiki and also did some shopping at the mall. We had lunch at Paia Fish Market Waikiki. I love to eat fish. My wife and I ate the Ono and had calamari. The food is fantastic. That was the best Ono and calamari we ate. Our staycation was very memorable.

Carlos S (Auburn, Alabama) 09/01/2021

This hotel offers a unique experience on Waikiki in that it has a terrific oceanfront location, with gorgeous ocean views (if like us you choose an ocean front deluxe room). The rooms are nice, the beds are comfortable, everything was clean and tidy during our stay. Also, the staff was very friendly and helpful. The flip side is that the hotel has zero amenities. No fitness center, no breakfast, no room service, no pool, not so much as a treadmill. Also, the rooms are quite small. The bathroom in particular is tiny. This was fine for the two of us, but 4 people would probably be very uncomfortable. So if what you are looking for is a zero-frills, good-location, cozy hotel room right on the beach, at a reasonable price then this is the place for you! If you need a pool, playground, spa, etc. or need a large room, then I would not recommend this hotel. Note: I'm knocking the service grade because of lack of amenities, not because the staff was bad. They were great.

shellinae30 (Queen Creek, Arizona) 08/23/2021

This hotel is in a fantastic location! The entire staff was friendly and really made us feel welcome. The hotel was clean, I truly felt my family was in a safe clean place. The beds were a little firm for my taste, but it was doable. I would definitely stay at this hotel location again!

crusader132021 (Phoenix, Arizona) 08/11/2021

We enjoyed our stay, The view was outstanding. The access to the beach was wonderful. It was easy to walk around Waikiki, The Egg & Things café had great food and a good staff. The cleaning staff were efficient and helpful. The central location allowed us to easily walk to the zoo and aquarium .

RSOblio 08/10/2021

My wife and I had to fly over from Maui for a brief one-night stay, part business part pleasure. We have stayed at many properties throughout the Hawaiian Islands, from tiny boutique properties to mega-resorts and everything in between. What we loved about this property was that it had a boutique-like feel that reminded us of some of the smaller properties we really enjoy in Southeast Asia. We like the smaller properties where we can come and go without a whole heap of fanfare. This is not to say we don't appreciate the overly attentive service of a Ritz or Four Seasons, but those experiences have their own time and place and for us, this brief weekend trip was not one of them. As such, we decided to try something new with Aston Waikiki Circle and we are delighted we chose to do so. The hotel itself is, in fact, an architectural circle. Many of the rooms have incredible views and we were only sorry we did not have more time to spend simply enjoying the view from our lanai. Spectacular! Our room was not huge but very comfortable for the two of us with everything we needed and again, afforded us that boutique-like feel we really enjoy when we know we will be coming and going often and want a property that allows for that without long walks down long corridors and long waits for elevators. Being a circle, no long hallways or long walks and very easy access. The bathroom door had a lovely glass panel that was blue and had circle bubbles underscoring the architectural theme/design of the structure. The property is directly across the street from a great portion of Waikiki Beach and allows for easy access to great shopping, dining, and anything else one may care to access in Waikiki.. As rental cars were pretty much booked and we did not care to pay more for a rental car than the room, we used Biki bikes and the bus to navigate our way to and from the airport and into Chinatown. First time ever we did not rent a car on Oahu and it was a really fun new way to experience the city. The Circle's location made this all very easy. I would be remiss were I not to mention the warm, friendly and accommodating staff. Everyone we encountered were wonderful and we will definitely stay here again. If you and yours are accustomed to five star destination resorts with a huge staff, multiple concierge desks, etc, this may not be for you. But if you are seasoned travelers who appreciate great location, great views, warm service and great value...check it out!

ccrouch2021 (Salt Lake City, Utah) 08/25/2021

Questionable neighbors sleeping on the street, pay for parking that was on the uppermost floor of garage, no information on where I should park or where the garage was located. I needed to call the hotel. Out dated finishes in lobby, corridors and room. The room smelled like smoke so much I would have changed rooms but I checked in too late. No gym. Pool area not acceptable. I would not return or recommend.

Bruce B (Berkeley) 08/21/2021

Staff great but property needs some attention. And we'll see what they do about the overbilling. Roaches in kitchen. Location ok if you want to be downtown, which is a different kind of place from where the beaches are. But good for getting buses.

Trudy W (Annecy, France) 08/03/2021

The Aston At The Executive Centre is a great hotel. Good location, very clean and extremely friendly staff. Very attentive to our needs. Transportation was easy to access. Close to shopping and restaurants. Exceeded our expectations. We'll be back.

noshakimo66 (Waianae, Hawaii) 07/14/2021

Will be back to stay here again in the near future for sure!! This was the best location i could find near the the event i was attending and was i glad to find it! This was the second time visit and both was excellent stay!! Would definilely recommend to friends and family... thanks again! NTR

sharksmom (Pearl City, Hawaii) 07/07/2021

I used to stay here a lot before, but haven't been here in about a decade. I understand it's COVID but the cost-cutting changes they've made to the rooms are not beneficial to guest comfort and satisfaction. For instance, the headboard is sized for a king-sized bed but the actual bed is the size of a double or queen; also, the room I had lacked a couch so since the bed was so small and I was with a friend, we had to get a rollaway bed for an extra $15/nt. On a high note, the front desk staff was very nice and helped us to get our rooms near each other like we requested.

mariavT5059RV 09/16/2021

The stay was one of the worse rooms I have ever booked. The condition of the room was very poor. Carpeting had mold on it by the sliding door. Told staff twice and nothing was done. The toaster did not work. Had to get a new one. The toilet you had to hold the lever down for 15 seconds to get it to flush. Really! Somehow as a couple we ended up with twin beds. Wow! The base boards were very worn. No ice maker which would have been ok if we had ice trays, there were none. No baking trays or large baking pans. The fan and light above the stove you had to turn on several times to get them to work. Plastic chairs on the balcony, really for the price you paid, plastic chairs? The staff at times came across like we were bothering them or were idiots if we asked a question that may have seemed obvious to them but not to us. Some of the staff was very helpful, not all! The tub did not drain well. The clock on the wall did not work. The only positive thing we could say about the room is that the shower was great with plenty of hot water. The pool had some white substance floating in the corner, not sure how well the filtration system is working. Also, would be a nice perk if some umbrellas were put out by the pool. We would not recommend staying at your property to anyone. A trip to Hawaii with the prices paid should come with a better room then we received. Only disappointing thing to our entire stay. The room needs a complete upgrade!

kerrideutsch 08/22/2021

The people at the front do not give the same information and when I ask them it felt like I was bothering them. Curtains in my room were torn and the front desk had no clue about it. Don’t they check the rooms before they rent them

Jessie C (Raleigh, North Carolina) 07/25/2021

Overall we have no complaints! Quick check-in, four working elevators, beautiful lobby, convenient location- 1 block to Waikiki beach & 1 block to the bus stop, kind staff, clean hotel, clean room, no noise issues, great view, & overall we loved our stay! Definitely got a great price for our six night stay in July, a lot of bang for the buck. I will say the beds seemed to be more full-sized than queen-sized, the pool is not 6 feet deep even though it states that it’s 6 feet deep (I’m 5.10 & my whole head was above the surface when I stood flat on my feet), & the wifi wasn’t the best, but these were non-issues for our group. There’s a convenient minimart in the lobby that has a little bit of everything, and there’s a grocery mart two blocks away that is great, too. I highly recommend this place! Well worth your time & money. Very pleased with our stay! (:

TwoTravelors (Rancho Cucamonga, California) 07/22/2021

Booked online, pictures great. arrived room not what we paid, false advertisement. Recep unable to accommodate, 5 people in a 1 bedroom, 1 bed provided a roll away, table with 3 chairs, look elsewhere

funplace (Gridley, California) 07/18/2021

Unit 2101-1 Check-in was fine. Room is dated, fine. Head to bed at night, bed is rock hard springs sticking out of the pull out. Housekeeping was kind enough to bring mattress toppers, better but not great for 10 days. Internet is horrible! My biggest issue has been no housekeeping. We have trash running over in the bathroom. Towels all over the floor. Have had to call the desk for towels and toilet paper every 2-3 days. Called the desk they said housekeeping is every 3-4 days, which it hasn't been. They have cleaned our room ONE time in 10 days!!!! I understand it's because of Covid, but if no housekeeping at least leave supplies for 10 days(garbage bags, toilet paper, towels, etc). The room is VERY dated. Stains on carpet, holes in curtains, curtains don't shut all the way, stove looks and sounds like it's from the 70’s. Artwork is faded. Pillows need replaced. Kitchen supplies are very limited. Front desk has been kind and helpful. William in security has been very nice and helpful. I don't need a fancy room, just clean and comfy, which this room has not been. It's not felt like much of a vacation space! We've had no issues with parking besides the spaces are a bit small.

newbee72021 (Camp Verde, Arizona) 09/18/2021

Simply AMAZING...in such trying times the staff was always happy and more than helpful, my stay was flawless, the exact rejuvenating and revitalizing vacation I dreamed of, highly recommend and more importantly I will return for future stays!

leslye241 09/09/2021

The location is excellent and the 1-bedroom suite where I was with my family of 5 is spacious. All the employees I interacted with in housekeeping, valet parking, the Fish Hook Restaurant, and front desk, responded quickly to my request for help. They were all friendly and courteous. As for the Manager, Gina Reeves, she was also quick to accommodate me when I needed her assistance. My family and I had such a great experience that we will not hesitate to choose this hotel again if we return to Hawaii.

JanayOA 09/07/2021

Great place for a staycation or vacation! I will return and recommend to friends and family. It was a nice walk to the beach, shopping, and all the restaurants on the way there. They have a little breakfast/lunch nook there as well and it is close by a ABC store and gas station which is very convenient. The pool was clean and a nice get away between trips out. They provide you with towels for the pool. The fitness center was well equipped and a nice extra.

RosalynG123 (Oceanside, California) 08/04/2021

Hotel not modern but wooden furniture and wooden accents are nice to see. Hallway carpet dirty. Issues with the shower: water kept going from warm to cold to warm gain. Room has small kitchen which is good since restaurants are over a block away. Valet parking only! Small restaurant outside of lobby has good food but limited menu.

claudio217 (Rancho Cucamonga, California) 07/25/2021

we speck a better service based on our charges, breakfast credit of $40 dollars should be good at lease for two days breakfast not for only one day. we have problems more than one time with the card key of room door to open , not daily cleaning of the room, not rush response when we request service to the room, incomplete staff in the room .

Anita B 09/12/2021

Fantastic Service by the Front Desk Personnel..Especially Jaime! Great Location to all sites . Mini Mart on the 6th floor..The Panaramic view is awesome...Rooms are spacious...I highly recommend as this is our third time staying at this location ..

mdaneshvar 09/06/2021

My friends and I stayed at Aqua Skyline resort in Waikiki during our Oahu trip in September 2021. The room was fantastic and the view was epic since we had a room with a high floor and a view of Waikiki beach and Diamond Head. The room we stayed in was a 1 bedroom suite and it was nice to have a kitchen to cook breakfast daily before our excursions. The staff was very friendly, attentive and helpful. Tamar and Jaimie especially gave excellent customer service. Definitely highly recommend this hotel if you want a good location and great views. Mahalo!

Azseahawks 08/20/2021

Awesome staff, they were very friendly and accommodating. Open air lobby was awesome. Rooms were clean, great views and had a terrace. Really close to Waikiki beach. Within walking distance to multiple eating places. Looking forward to coming back.

libbz21 (San Diego, California) 08/12/2021

Big hit or miss. Rooms are not consistent so be aware with what room you’ll be getting. First room we had was OLD! Everything and dirty. Second room was decent but FULL of cockroaches. My son had to keep running out the bathroom because of it.

josephchar134 (Honolulu, Hawaii) 07/30/2021

the only reason why i didnt give this an excellent rating was because of the parking lot attendants. they made me pay for my parking and after i did they harassed me said i didnt pay. they almost didnt even let me out of the parking lot!!!! for what, i dont know i paid $65 for parking!!

35luism (Lakewood) 09/03/2021

A wonderful hotel managed by great staff. Unfortunately we encountered noisy tenants in the adjacent room. This scenario was not resolved. I do strongly recommend this hotel due to its affordability as well as location.

sarahovelsen (Honolulu, Hawaii) 08/28/2021

Amazing. I liked the staff and room and fridge and got a free upgrade and theyre so Nice i love them all. Its so central and everythings so close especially the beach which is so Nice and the location is the best

jwapsych 08/25/2021

I had an excellent stay. I want to especially thank and ask Tripadvisor to commend them personally for the service of Meryknoll and Tracy who helped me have a relaxing and excellent stay. Meryknoll responded to my needs to have better accommodations for the what I had to do during my vacation and responded quickly with help and moved me to a room location that accommodated my needs. I want to thank them personally, especially Meryknoll for her excellent customer support and service. I will definitely stay again at EWA HOTEL given the welcoming and support of the staff like Meryknoll and Tracy and I am more likely to use Tripadvisor for my travel needs. Thank you for a wonderful stay! John W. Adams 716-860-8392

419damali101 (Newark, New Jersey) 07/11/2021

My sister and I stayed here to celebrate my 50th birthday Pros: Great value for price!!! This little no-frills gem is super close to Waikiki Beach and has 5 AMAZING food trucks right outside your door. There's no bells & whistles or pool, but that's exactly what I wanted...somewhere clean and safe to keep our stuff while we explored Oahu for the first time. One perk that is included (that we really enjoyed): you can show your room key at the Honolulu Museum of Art and get free admission..its $20 otherwise Con: We had to be moved twice during my stay because in one room, there was no hot water in the shower and in another room, the air conditioning unit was malfunctioning and leaking water. Maintenance of rooms needs to be improved. Other than that, we had a fantastic stay. All staff were friendly, helpful and responsive to requests. We were provided with an upgraded room once we had to move a 2nd time. I would recommend to others to stay here. Check their website for deals/coupons

82nanii (Honolulu, Hawaii) 06/14/2021

Many thank you's and appreciation to Tracy, Evan, Maryknoll and housekeeping!!! You all Rock!!! My stay at Ewa hotel... better then Hawaii Prince or Hilton!! Its the people like Tracy,Evan and Maryknoll that makes you feel like million bucks... I am Very impressed local!!! I'll see you soon!! N.Hylton

hannahmichelle276 (Saint Louis, Missouri) 09/02/2021

Top notch hospitality with local vibes. It was everything we expected and more- between the breakfast and cleanliness of the hotel, I never felt like I wasn’t getting my moneys worth. 10 day stay felt like a dream! I would definitely stay again.

arreos (Seattle, Washington) 09/02/2021

This place is awesome the location is perfect for eating, shopping and of course the beach. The room are spacious and clean. Breakfast is provided (Cereal, Juices, Coffee, and Pastries) The staff is wonderful.

Sloopy1999 (Brooklyn, New York) 09/01/2021

I'm so happy that I decided to give Aqua Oasis a chance, after reading some not so great reviews. The location is perfect, tucked just a little off the main drag. Easy walk to EVERYTHING!! The staff were so nice, very friendly and always helpful when needed. The room could use a little tlc, but it was large and clean and the beds were cozy. I loved that you actually got something for the silly resort fees everyone seems to charge in Honolulu.. simple but yummy continental breakfast, free daily paper, admission to 2 local museums, and a beach chair along with the towels if you request one. The resort fee is about $10-$20 cheaper daily than most other places, too! I have stayed at several other much more expensive resort/hotels and have never been as satisfied with my overall stay like I was here. I will definitely stay here again and I will definitely recommend to others!! Mahalo for such a great stay, Aqua Oasis 🥰

TalHolya 08/31/2021

My room wasn't properly cleaned when I arrived which sucked because we checked in late. However, the staff was always kind and the front desk manager was excellent. I don't know if I would recommend this hotel based on the property, but it was conveniently located near many shops and restaurants and the price was right.

crmyname (Ocean View, Hawaii) 08/30/2021

Love this property! Not shabby and also not opulent. Very convenient location for Waikiki stay cation. The staff are friendly and attentive. Any issue I had was minor and quickly resolved. We do plan on staying there again and again and again.

DayTrip4910 09/20/2021

Our stay was for our 25th Wedding Anniversary, and the hotel did not disappoint. It was clean, staff was friendly, walking distance to beach (right across street) views were nice, walking distance to shops and food. Pool had great view of beach and was never busy, a bit cold for my taste , but my husband loved it.

jyumqwp4vd (North Platte, Nebraska) 09/19/2021

The hotel has a great location. It is right across the street from Waikiki Beach. The view of the ocean is great from the oceanfront room. The hotel rooms are little dated but very clean. The staff is excellent.

lizstiteler71 09/17/2021

Dirty. Extra cost at check in. Dust all over the sprinkler system and vents. Didn’t see any extra cleaning being done. Garage was left on floor in hallway for days along with sand. Friendly housekeeper. When checking out valet sent me back to front desk for no reason. This is not a smoke free hotel

Sherpa22589360908 (Memphis, Tennessee) 09/14/2021

Oceanview was the only reason I chose to stay. Outdated hotel with small worn out furniture. The hallway looked like a scene from the 70’s. The bed linen were thin as paper and the mattress super lumpy. Bathroom was the worse disappointment. Clogged sink that took forever to drain. Old cracks in the wall and the shower/tub combo that had the weakest shower head I’ve ever used. Balcony was small, no kids should be out there period, but the ocean view I had was absolutely amazing. The pool was uber small and nothing special, but beach towels and chairs were added in resort fee so that’s a plus. The elevator was a pain during the busy hours as it took up to 5 mins to open. Overall I wouldn’t stay here again as there were too many cons than pros. If you only care about the view, this is the hotel for you, but I’ve worked in the hospitality industry and this definitely isn’t up to my standards in overall comfort.

Jacquelyn C (South Haven, Michigan) 09/12/2021

Although there was no bellman when we arrived to help us, once we mentioned it to the front desk they reacted instantly. When we got to our room we wanted a few extras and immediately they were responsive. Bathrom is outdated but room is fine.