Carmel W (Melbourne, Australia) 12/22/2018

I thought the rooms were small and very basic. A very old hotel that may need some renovations. Should have included this hospitality fee in the total cost of the rooms.You don't want to worry about paying extra money to stay somewhere once you arrive. Give it a 6/10

BalajiArunagiry (Columbus, Ohio) 12/08/2018

This Hotel is absolutely fantastic. The Location is unbeatable. You are blocks away from the Waikiki Beach and all the great restaurants , shopping and fun! The Rooms are well equipped and they also have a free breakfast! Hawaii is expensive and the breakfast is fine to cover you and save some money. No complaints! Beds were good. The City Views from the balcony is breathtaking and it's nice and ventilated. Microwave, Coffee brewers and great bathrooms made it a pleasant stay . Staff was extremely polite and helpful. If you are a budget traveler but want to stay in Waikiki in a decent, safe place, this is it!

iamsamlin (Toronto, Canada) 11/19/2018

We decided to stay another night in hawaii. Was not able to stay at the same hotel so we booked this one as it was very well priced and location was not too bad. Requested for early check-in and was able to check-in couple hours earlier (check in time). Vinh got us checked in pretty quickly. Very limited parking. First come first serve. Movie rental was not bad. Old school PS2 system in the room to play games and play dvds. Room was very small. The electricity did not work when we insert our key to the slot but was fix when we returned back to the hotel. Breakfast was alright, but we were to stay here more than 1 night we probably will end up eating out.

lornac207 11/12/2018

Best part of our stay was checking out. Luckily we only stayed 1 night before a cruise and 2 nights after. If we hadn’t booked a non refundable stay we wouldn’t have gone back. Bathroom in both rooms was awful, the second stay - sink was all cracked, no storage for toiletries. Didn’t look clean. Bed uncomfortable - big dip in the middle of the bed. Have a cheek to charge resort fee - I understand this is compulsory but we didn’t use beach towels - breakfast was disgusting. We chose to go out and pay for real breakfast. Not the Chinese restaurant attached to the hotel providing the breakfast. Milk for tea/coffee was disgusting - watered down so much. Very poor quality. Street felt unsafe - directly outside the hotel was constantly rubbish piled up at the side of the road. Although it was only a few blocks from the beach/main shopping street the further you walked along got really dark, homeless people sitting on the grass on way along. Photos on website were nothing like our room, only one tiny lamp in bedroom. Dark and dingy. Windows were slats and when on first floor felt unsafe. Staff pleasant enough but hotel very poor.

Richard D 11/12/2018

Checked in here very late for one night despite incorrectly booking through booking.com on my phone for the following night. It was late and I needed a bed. The clerk on duty, would have nothing to do with helping me change my reservation from the following to the current night. NP. Dealt with the manager the next morning. Still no resolution, but much nicer to deal with. As for the motel. Other than being a little noisy outside, due to various buildings, sirens and an occasional dog bark, it's quiet enough to sleep. Bed for me was hard and was only a twin size bed. Haven't seen them in a motel in a very long time??? Water pressure good for being on the 3rd floor. Breakfast was good. Hot. Diverse in it's selections. Wouldn't be my first choice if I had time to research, but where I was, when I was, it worked.