Teriden (Petaluma, California) 06/16/2018

The second day there I sat on a chair on the balcony, it falls over backwards and hit my head on the marble balcony. I call the desk to tell them, the manager of the company that oversee the condos, comes up bringing with her 2 maintenance men making them remove the chair immediately. We never got to see what caused the chair to fall. They never asked if I needed a doctor and acted as if they could less I was injured by something on their balcony. I'm a 60 year old woman wasn't doing anything must sitting down slowly. I had to spend the next 5 days laying on the couch watching TV and the doctor wanted me to stay one day passed by original reservation, and they charged me $77.00 more for the extra day when it was their fault.

Emma W (Manchester, United Kingdom) 06/15/2018

We were delighted with our ocean view 1st floor apartment during our recent stay. The apartment was far bigger than we were expecting which was a great surprise. Big comfortable bed with the nicest pillows! Kitchen was a fully functional kitchen, with all equipment, cutlery etc needed. What was nice was the dishwasher tablets, washing uo liquid, washing powder etc being in the apartment ( only a small amount, but enough for a few days). Having the washing machine/tumble dryer in the apartment is also great when on a 3 week holiday! Not a bad word to say about these apartments. Upon check-in, reception staff were very helpful and informative. Highly recommended, and would absolutely stay here again. Pool and Hot Tub also very nice and welcoming after a day out! Aloha!

Craig T (Plano, Texas) 06/15/2018

We spent a week at Kona by the Sea and loved it. We had an ocean front room and enjoyed sitting out on the lanai and watching and listening to the ocean. The grounds were well kept with lots of beautiful plants. We really enjoyed having a full kitchen so that we could eat in if desired. We also really appreciated having a clothes washer and dryer. Free DVDs were nice plus.

Bob D (Jamul, California) 06/15/2018

We could not have had a better hotel while in Kona. This hotel is right on the beach, we opened all our doors so we'd hear the surf all throughout the day & night. It is located central to the activities we were doing both up & down the coast. Importantly, for us, the room had a washer & drier, a full size frig (as part of a full kitchen) and a lovely lanai that looked over the ocean. If your idea of a Hawaiian holiday is to get the most out of every minute and have a beach front property that supports that goal this is a great place to stay.

Ian A (Brisbane, Australia) 05/24/2018

We have holidayed in Hawaii on a number of occasions on Oahu, Maui and at Kona. Hawaii provides a perfect break for the long haul flight to from Australia so this time, our previous resort being unavailable and having just spent a month in South America, we chose the Aston Kona for an 8 night homeward break primarily using iNet reviews. Unfortunately, the standard of individual units in complexes such the Aston varies markedly so I can only comment on the unit we were allocated, which was somewhat of a disappointment. We booked an ‘ocean front’ and requested a top floor or high unit. We ended up on the second floor of a four floor building with a good ocean view; but, not what was requested and a change was ‘not possible’. The unit was long and narrow to provide a small balcony overlooking the ocean; but, this was the only source of natural light as the bedroom, at the back of the unit, while having a small, full drop corner window, this could not be used as it formed the wall with access walkway immediately beyond and this was in constant use. As a result the bedroom was dark and claustrophobic with no natural light or view. This alone would have stopped us from booking. Overall, while in reasonable condition, the decor of the unit was dated 1980’s with chipped, marked and rusted furniture, a rusty unsightly oven and overall long overdue for updating. Added to this was the tv which had no instructions and was operated through a PlayStation. After a number of attempts, a staff member managed to get it to work; but, the process was illogical and very complex. Not having clear instructions in such circumstances is just unacceptable as talking around we weren’t the only ones having difficulty. That said, the staff were pleasant, the location great (although you will need a car as it is a long walk to anything) and the facilities (pool, BBQ, gardens etc) were good