Simjimbur (Sydney, Australia) 12/09/2018

Ok so give credit where credit is due, the place was clean, and I know this place isn’t a 5 star resort we stayed here to save a little bit of cash. but that’s about it, I’ve listed below everything that’s broken or went wrong when we were there 1) the rooms only have hot water, how does that even happen, I mean I understand no hot water but how do u only pipe steaming hot water into a room?? 2) the air con was either on full as cold as possible or off entirely, not much fun in Hawaii and the staff were no help there 3) look at the photo below of our balcony, who the hell designs that?? A pillar as your balcony. 4) that bathroom floods. Again who the hell designs a bathroom without a drain, the shower leaks onto he floor and then the water just runs into the wall the funnels along into the carpet 5) the lifts. OMG!! You need to factor in an extra week of your stay in waiting for the lifts to arrive, if the middle loft is fixed yet. 6) your movie selection option is a PlayStation 4, then you rent DVDs from a box in the lobby. Great but when your DVDs get all the way to the end of the movie then skip for the last 20 minutes so you miss the ending. 7) the complimentary coffee in the lobby genuinely tastes like dirt, and I don’t mean dirt bad I mean dirt from the park across the road is fermenting in it, maybe your coils are broken and the font needs a clean. That staff are 50/50 with manners depending on who you get and what time of day it is, I watched one of the most racist things I’ve ever seen in my life with a receptionist and an elderly Japanese man who was asking for help with getting some water (evidently the same Issue as me) and a receptionist one morning. Have genuinely stayed in better backpacker hostels in the roughest parts of Thailand for half the price of this place

Trixibelle1971 (Shrewsbury, United Kingdom) 11/21/2018

This is classed as a 2.5 start hotel, it is very dated and TIRED looking but does have everything you need including friendly & helpful staff. We weren't happy with our room and complained upon arrival but the staff did everything they could to help. Sadly all the rooms are the same so we just had to get out and enjoy Waikiki. This hotel has worn, stained carpets, yellow/loose electrical sockets & a tiny bathroom that when you switch on the light the extractor fan sounds like a jet engine. BUT it has great views, location, great staff and it's cheap.

Cynthia G (Hannover, Germany) 11/19/2018

I got into Honolulu early, but I was able to check in early, which was nice. The location of hotel is great - an easy walk to the beach through the Hilton Hawaiian Village and a nice stroll to the "main tourist drag" of Honolulu. I stayed at this hotel because it was part of a conference. The price is very good, but the rooms are old and tatty. There were watermarks on the ceiling and stains on the carpet. The bathroom tub had rust marks and the curtains were stained. Overall, the furnishings had seen better days. That being said, the room was very quiet. The gym was a bit of a joke, with two treadmills and an old stationary bike. The pool was clean and nice.

dennis570 (Auckland, New Zealand) 11/18/2018

So don't even think about getting into your room early- it's 3pm and that's it!!! The location is super and walkable everywhere but this is a tired old hotel quite frankly. Unlike others I found the staff pretty helpful in general although the front desk folks could do with an injection of enthusiasm.

N6999EJjasonh 11/16/2018

Checked in today 16 Nov 18. We had to wait 2 hours due to room not being ready The rooms are very old and very very very dirty We found broken glass on the floor in the bathroom where someone replaced a smashed bulb Human body hair in the toilet sink and bath The furniture is old and chipped , you can't walk on the carpet in bare feet Please avoid this place but if to still book it....you will regret it a lot It's our 25th wedding anniversary and it's not nice