Matthew M (Eastvale, California) 09/06/2019

We had exchanged our timeshare week through RCI for this resort four months in advance to our vacation in Maui. After reading all the reviews, our expectations were high. Sadly, the reality was so much more different. The check-in process was relatively quick and efficient. Our room didn't have any view except just the parking lot or a driveway in the back lanai. No views of the ocean. The resort is very old and very outdated. No digital room keys that you would expect at these types of vacation resorts. The air conditioner is very loud and we had a hard time sleeping. We found a dead roach in a pan, none of the dishes were washed, and the lanai furniture had a thick amount of dust like it wasn't cleaned for several months. We also had issues with the refrigerator where one panel had completely collapsed. We contacted the main office and they sent a maintenance guy very quickly. However, this guy was very rude and irritable. I don't know if he was having a bad day or not, but he was definitely annoyed about having to fix it. The room layout is very strange with four large doors leading to the backyard lanai and the bedroom ceiling is too low with a fan over the bed. I do not recommend this resort for anyone traveling with children. There are too many steps both leading too and inside the rooms that can be dangerous. There is a narrow opening with steps between the dining area and the living room with a metal bar that we bumped into several times causing several bruises. The location of the resort is not close to the beach and you will have to walk or drive at least 1/2 mile to the nearest beach park. The pool area is nice, but access is through the main office. However, the refreshments stand had to be fumigated one day during our stay. There is no gym on-site for this resort. Only a pool, hot tub, tennis court and shuffle board. We've felt that this resort is nickel-and-diming you for any convenience. They have a daily fee for using the in-room safe and charged us $40 fee for utilities for a one week stay. Not including the daily timeshare tax fee, which is the norm these days, this resort has excessive fees if you check-out late. So make sure you check out by 11:00 am!

gringoron (Vista, CA) 09/03/2019

There may be newer, more elegant resorts. There are no doubt ones with closer ocean views. But, for truly personalized and caring service that stands out, we haven't seen anyone do it better than Dennis Costa, GM, of Aston Maui Hill. When you arrive, Dennis and the staff separately, not on cue, greet you with "welcome home." Amazingly, the actions following those words are what you really feel welcome. Hats off to the GM and the staff for the great job that they do. This is our second trip there.

Preethi B (Fremont, California) 09/03/2019

The location was superb. Very close walk to the beach and also restaurants. The room was very very spacious and clean. The patio had view of the ocean. The kitchenette had all the essentials so it was easy for us to cook bfast for our lil one.

Debbie B 08/27/2019

This is our 5th trip to Maui. We usually splurge on older, smaller condos with a view. When I fly all day and spend this much money for airline tickets, I want to be able to see and smell the ocean. We elected to save money this time and selected Maui Hill based on reviews. We just checked in and we are waaay in the back as far away from the ocean as you can get in this community. We are on the ground floor with views of the parking lot and the trash room. We get to watch the staff run back and forth in their golf carts. Do yourself a favor and spend the extra money and find a condo directly on the water. I know we won’t make this mistake again.

Happiness38263 08/16/2019

Unit had everything needed for a comfortable stay. A fully stocked kitchen with everything needed to cook a homemade meal, the one bedroom unit has two full sized bathrooms, huge living room with plenty of room even when the sofa bed was in use, air conditioning in the living room & bedroom was much appreciated.