TripAdvisor Traveler Rating
Great trip due to great accommodations
Our entire family, including two usually brooding teenagers, had an unexpected "best trip ever" to Oahu last week. This was in large part to this super cool hotel, it's creative, independent vibe and the sweetheart staff. Rooms were large, clean and stylish. We got the one bedroom suite with balcony and it fit the whole fam just fine. The rates were killer compared to anything else in Waikiki and we easily walked to the beach each day with hotel provided chairs and towels. Sai and Ken were our daily send off buddies from the front desk and answered every question I could up with throughout the week. The daytime valet often gave us fantastic tips for our day trips. One day they led us to the coolest surf watching experience at Pipeline ever. Each day they have live music and interesting activities in their midcentury open air pool and lobby area. We can't wait to contact Krystle Carbajal to book our next trip to this hotel. We have traveled all over the world and always look for interesting and luxurious accommodations. This is one of the hippest and happiest places we have ever stayed.
We just completed our third stay at the Surfjack Hotel in the last year. Each subsequent stay has been better then the previous experience. The professionalism of the staff is only exceeded by their friendliness. You are treated as family during your entire stay. SAI and the front desk staff exemplify the aloha spirit for the entire crew at the hotel, from housekeeping to room service. Look forward to our next visit. Jim & Donna Byerlotzer
Super cute boutique hotel. We loved almost everything about it. What we loved about our stay: -Decor -Service was great with most hotel staff. -Good water pressure and we overall loved the rooms. -Sheets were nice on the beds. A few things that can be improved: -Sofa in living room is not very comfortable & beds are okay. -Pool water has too much chlorine and the area around the pool is very, very slippery. My husband slipped and had a sore knee and wrist for duration of stay and after. -They pool hours for kids should be extended to the same hours as adults. -Limited room service hours and menu. Also, I wish they used real plates and silverware and not take out containers and single use utensils. They did use eco friendly kind to their credit. We would definitely stay here again and recommend this hotel to others.
Our Home Away From Home!
yanies2015 (Honolulu, Hawaii)
We live on Kauai and I have a business on Vancouver, so we are often transitioning through Honolulu. We found this lovely gem after staying at a not so great place close by, and walking by the Surfjack. It looked like everyone was having fun so we decided that we would stay there on our next visit. That was 2 years ago and we’ve never looked back! The staff is like family to us and our 3 year old now refers to Honolulu and Surfjack synonymously. The rooms are clean, spacious and comfortable, and the hotel offers a lot of activities for the whole family. We would be hard pressed to stay anywhere else! ♥️
weekend on Oahu
This place is amazing. We will definitely recommend it to all our family and friends. The front desk staff was exceptionally friendly and helpful. We loved the coffee bar right there at the front entrance. The food in the dining room was so good we ate there for quite a few of our meals