TripAdvisor Traveler Rating
Staff that cares
Pkbayliss (Brisbane, Australia)
My husband, sister-in-law & myself stayed at surfjack for 6 nights. The staff at the front desk were amazing so friendly & helpful. The bar staff were also lovely.The rooms were clean & the beds were comfortable. As our flight was a late one they gave us a complimentary room to use. Loved the pool area. I would recommend this hotel to all my friend.
Another stellar stay at The Surfjack
Micki S (Miami Beach, Florida)
Haven't stayed here for two years and once again, this place seriously ROCKS. Stayed three nights on the front and back end of a week trip I love this spot from the moment I get here, the front desk is one of the most friendly I've dealt with, the pool is front and center, Mahina & Sons is delicious, the free coffee is nice, the free bikes are great, got an upgrade to a 1 bedroom which I loved. The overall laidback surfer style and the great event programming seals the deal. It's not right on the beach, but who cares, it's a few blocks away! I mean, I loved my room so much the first trip they put me in the exact same room on my request for my second stay... that's customer service.
Such a cute hotel
Sara S (Penryn, California)
Didn’t stay here but ate dinner here twice. The food is very good. The service is very good too. Will definitely be back. Live daily music and such a cool vibe. The staff was very friendly and helpful.
Great location and Aloha spirit
carlcraft (Stockholm, Sweden)
We stayed here for one week in September 18 and had a great stay. This is a modern place with great standard for the price in Waikiki (everything is expensive). Very nice staff and it feels very Hawaiian. Clean fun rooms with some elements of surfing. A smaller pool that we didn't use we always went to the beach that is just a short walk from the Hotel. Close to busses if you want to move around. Very close to shopping and restaurants. Remember that you will have to pay a tax when you check-out on all hotels around. This Hotel also had great live music almost every day, great food and drinks (also expensive) but again, everything is in Hawaii.
The Surfjack Hotel & Swim Club was the perfect escape for a much needed vacation! If you want a more laid back vibe and friendly atmosphere, this is the place. The staff are some of the best I have seen in their business. They make you feel like family as soon as you check in to the time you regretfully have to check out. With added perks of free coffee, sunscreen, beach bags to use during your stay and wonderful music by the pool each night, we couldn't have asked for a better time. The bed was so comfortable and the rooms were kept very clean. The restaurant food was very good. In fact, we ate there a couple of nights during our stay to enjoy the wonderful musicians. We are already looking forward to going back! Mahalo to all of the Surfjack Staff!