The room size and amenities inside the room were great. Rating themselves as a 4 star hotel is questionable. My 2 problems were (1) front desk person who made us wait outside for 6 hrs with our luggage. I had called twice in advance and asked if they would hold our luggage indoors while we waited and was told yes. That didn't happen. Granted we flew in 9 am and we're told check in was at 4 pm. But she was very rude, and offered nothing for us but the key to use a restroom. The sign on the office said it closed at 4pm, so how people checked in before then was a mystery. Everytime I checked to see if maybe we could get our room soon the answer was always " check in is at 4pm". Then by 3:30 pm we were told 10 min, then another 10 min wait...very aggravated by then. (2) the outdoor furniture was rusty, torn and moldy cushions....not what you expect for a 4 star hotel!! My only other complaint was a not so comfy bed. Checked in on Aug 16th, 2021 in room 215.
Great place to stay
We were here for a week and it was in a great location. Easy little walk to downtown and just a few minutes from main attractions. Parking was great. Due to covid we didn't have housekeeping but we had a washer and dryer and dishwasher so we made it just fine. There is a trash chute at the end of the hall since we were in the third floor. The main bedroom was overlooking the ocean and the second bedroom overlooked the street on the opposite side. Nice big balcony and sitting area. Very quiet and clean.
Quiet and well maintained grounds. Our two bedroom unit overlooked the ocean and the view could not be beat. The unit itself needs some upgrades….the entire apartment had an unpleasant odor, the bed was too squishy, the carpets need to be replaced, and it could use some fresh paint. All of the cabinets were sticky, too. Overall, we really enjoyed our stay and would recommend this to others looking for a quiet property with an unbeatable location.
Overpriced and would not recommend
We rented a 2 bedroom ocean front condo and had requested an updated unit. The unit we were given was dated and worn. While the kitchen and bathrooms were clean other areas were not. Most of the unit was carpeted and the carpet was very old and dirty. The couch and love seat were old and dirty with sagging, stained cushions. Our enjoyment of the of the balcony overlooking the ocean was diminished by rusted furniture with old and mildewed cushions. The microwave turntable did not work and kitchen implements were limited. The beds were comfortable and the sheets were clean. The pool area was also clean. Overall it was not worth the price we paid
Low quality for the price - wouldn’t stay there again
tlauer123 (Seattle, Washington)
Carpets were dirty, kitchen implements cheap, dishwasher didn’t work, bath fans very loud. Overall cheap and dated. The price was much too high for the quality level. Pool was nice, hot tub didn’t seem clean.