- all suites
Great location and vie
Love Kona by the sea, highly recommend! Had a very enjoyable family vacation location was awesome! Overlooking beautiful lava reef area, with tide pools great also! Enjoyed the view from the master bedroom in the 2 bedroom unit!
ChuckAlabama (Hartselle, Alabama)
My wife and I had an amazing anniversary/vacation here. Everyone was extremely nice, helpful & courteous. Would recommend the Aston Kona by the Sea to friends and family as well. Beautiful ocean view from our veranda.
Beware of hidden fees!
Great location, great kitchen, great room, awful service. They don’t clean the rooms, charge for towels, and give enough shampoo for one when 4 people are in a room. Hidden fees galore and poor service have made me really regret this reservation. Don’t make our mistake.
kahealanimakuakane (Hilo, Hawaii)
We liked our room we extended one more day. The kids loved the pool. The adults enjoyed the ocean view in the morning and evening, I have only one suggestion have a light out the balcony our room didn’t have one, Other then that we loved our trip
The room size and amenities inside the room were great. Rating themselves as a 4 star hotel is questionable. My 2 problems were (1) front desk person who made us wait outside for 6 hrs with our luggage. I had called twice in advance and asked if they would hold our luggage indoors while we waited and was told yes. That didn't happen. Granted we flew in 9 am and we're told check in was at 4 pm. But she was very rude, and offered nothing for us but the key to use a restroom. The sign on the office said it closed at 4pm, so how people checked in before then was a mystery. Everytime I checked to see if maybe we could get our room soon the answer was always " check in is at 4pm". Then by 3:30 pm we were told 10 min, then another 10 min wait...very aggravated by then. (2) the outdoor furniture was rusty, torn and moldy cushions....not what you expect for a 4 star hotel!! My only other complaint was a not so comfy bed. Checked in on Aug 16th, 2021 in room 215.