When you enter the light and plant-filled lobby of the Aqua Oasis, you’ll understand immediately how this Waikiki hotel got its name. With walls of greenery and orchids surrounding indoor water features with a koi and turtle pond, you’ll truly feel that you’ve found an oasis from the hustle and bustle, yet you’re only a short walk from Waikiki Beach, prime shopping, and vibrant nightlife. For moments when you need a break between your island activities, thoughtful on-site amenities will inspire relaxation. Take a refreshing dip in the intimate soaking pool, lay out on the sun deck lounges and hanging basket chairs, and grab a drink or a bite to eat at Aloha Steak Waikiki restaurant. When you’re ready to galavant again, visit our concierge who can help you plan your next adventure. The Oasis’ charm speaks for itself — it’s a slice of paradise in the heart of Waikiki.
Due to an early morning flight arrival we got to the hotel about 8.30am and due to a long tiring flight we just needed a room to shower and rest. The receptionist wasnt very helpful she just says checkin time at 3 and I cant promise anything early although a NOTE was stated on our accomodation booking due to an early arrival the hotel will try for an early checkin. We waited around the lobby area very exhausted. We went for a walk around the city and kept coming back and forth to the reception if by any luck we can get checked in like 11 or midday. The receptionist (I forgot her name) she did not acknowledge us at all during the numerous times we popped about around the reception area. She didnt have the decency to at least offer us a snack or water from the lobby as we were very tired after a long flight. Cases like these the front office or especially the receptionist shouldve prioritised our room. Hotel has to make guests happy and go out of their way to attend guests needs in every possible way. She could see we were exhausted and kept going out and coming back again and sitting around the lobby waiting. Never did she come to update us on our room and ask how we are etc. Im thinking of our elderly folks what if this was the case with them. Will she neglect them the same as she did to us. Finally we got checked in after 3 when we came back from lunch. Room was ok but an old musty smell lingered throughout our stay. Housekeeping staff were awesome and cleaning standards superb. The other downfall to our stay was the breakfast. No real hot food for breakfast. Like eggs and spaghetti or eggs and bacon. The dusted donuts they had couldve been replaced with cream donuts or savouries on other days. Also the breakfast was always full and not enough space to accommodate the guests. Guests had to sit round the pool area or near the reception area due to lack of tables and chairs. This is the first hotel I have stayed at that breakfast is only 2 hours. Very shocking!!! At least 6 to 10am or 7 to 10am. Guests want to sleep in but have to attend breakfast as their aware its only for 2 hours and want to make their moneys worth. The breakfast staff need re training again in all areas. There must be a staff waiting on the guests and clearing dirty plates. Most of the time dirty plates are not cleared for 10minutes or more on a table. Very poor service.
A tremendous mahalo to the housekeeping staff and also to the pm shift receptionist the small short european female and the asian guy who were always helpful and politeful.
An excellent family destination in the heart of Waikiki!
Excellent location in the heart of Waikiki.
We had a junior suite with two double beds and a pull-out, perfect for the five of us.
Great complimentary WiFi and you even get a free breakfast at no cost (toast, cereal etc but good enough)
Olivia at the front desk is a Goddess and Carolyn is the most amazing concierge you will ever find
Thanks for a great holiday guys, we will definitely be back!!!
(London, United Kingdom)
1013号室に滞在しました。Lewers streetは繁華街でどこへ行くのも便利、カラカウア通りとクヒオ通りの間という抜群のロケーション。それでこのお値段なのですから、文句を言うのは野暮というものです。スタッフはフレンドリーで、The Busのためやチップのために両替を頼んでも快く引き受けてくれました。
Hi, please could you expel the aunts in Room 1013. I have killed more than 50 but there are still many.
I must let any visitors to Waikiki know to book into a hotel called Aqua Oasis. We had an unfortunate incident occur at our previous hotel Aqua Ohia. We stayed one week and were going to extend our stay for a further 4 days but as they had no hot water for our whole stay we decided to cancel. Instead we were given the name of Aqua Oasis and I spoke to Olivia on reception and my goodness what a difference in attitude and totally helpful. The rooms were clean, we had lovely bathroom facilities and with hot water and included in our price a Continental Breakfast. I cannot stress the wonderful attitude of all the staff at this hotel and in particular Olivia. I would definitely stay there again and recommend it to any other visitor intending to find a medium priced hotel to stay in and close to all shops, restaurants etc. Also a bonus is that we entered the Bishop Museum by showing our hotel swipe card.
Oasis by name and nature
(Sidmouth, United Kingdom)
This hotel was amazing value and very close to Waikiki beach n shops with public transport near too !! Clean and breakfast was good but not much choice as we knew !! Staff were very helpful and friendly and room clean !!
When you're not out exploring, kickback and chill with amenities like our sundeck and dipping pool. Our hotel offers an intimate boutique experience in a lush open-air setting that's true to its name, Oasis.