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Next Level Clean

Aqua-Aston’s NEXT LEVEL OF CLEAN builds upon its already high standards of cleaning and disinfection, where hospital grade cleaning products and upgraded protocols are currently in use, to ensure our guests enjoy an even cleaner stay from check-in to check-out. To view the COVID-19 Health and Safety Plans that were approved by the Hawaii Tourism Authority for each of our managed hotels and resorts, click here. The program includes designated NEXT LEVEL CLEAN Champions at each of the company’s managed hotels and resorts. These champions are leading the implementation of our new procedures, including:

Enhancing our Cleaning Protocols

  • Implementing Centers for Disease Control (CDC) and government guidelines on health and hygiene standards
  • Collaborating with our long-term third-party cleaning experts on comprehensive cleaning protocols
  • Using electrostatic sprayers to apply CDC-approved cleaning agents
  • Cleaning high-touch surfaces at the front desk after each guest use, including counters, keyboards, payment stations, and key cards
  • Allowing a minimum of 24-hours for guest room cleaning between check-in’s
  • Using enhanced cleaning procedures in high touch areas in guest rooms, such as light switches, remote controls, and door handles
  • Ensuring linens, towels and laundry are professionally cleaned at high temperatures and in accordance with CDC and local authority guidelines

Protecting the Wellness of Our Guests and Associates

  • Conducting daily health screenings and temperature checks for all associates prior to each shift
  • Following all safety protocols as directed by local authorities
  • Providing our associates with personal protective equipment
  • Ensuring associates receive enhanced safety training and protocols
  • Providing face masks to guests upon request
  • Introducing modified, limited contact housekeeping and maintenance services
  • Ensuring sanitizing wipes and hand sanitizer are available at entrances and high traffic areas

Practicing Social Distancing

  • Installing protective screens and shields like Plexiglas at key points of service, like the front desk
  • Practicing social distancing throughout our managed hotels and resorts
  • Implementing new serving requirements for foodservice
  • Placing signage at hotels and resorts with reminders and tips on how to practice social distancing on vacation during check-in, check-out, using the elevator and when spending time in public spaces


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