AAA Travel Discount

LVardy (Grand Falls Windsor, Canada) 02/20/2020

If you want to be in the busy city, then the location of this hotel is decent; near the beach, many restaurants and shops. There is a parking garage where you pay I think $30 USD per night, however it was full when we arrived so we had to find another parking garage, about a 5 minute walk from the hotel. The room was large and the bed was comfortable but everything else was sub par. The couch had large stains and the room looked old. There is also construction next to the hotel, which we could hear in the morning. The free breakfast buffet was just OK. They had toast, scrambled eggs, fruit, pancakes, noodles, some meat and coffee and warm water to drink. I would not stay here again.

PKMano 01/07/2020

Located within walking distance from the beach. This hotel provides breakfast and it is good. I booked through booking.com and got a small room. Rooms are clean. Hotel staff members are very good and cooperative.

nicoledominiquec (Luzon, Philippines) 01/07/2020

Everything was perfect except for the free buffet breakfast. Its the same everyday. The juice tasted like water. But everything else was good. The room was nice and near the beach and markets. The room was spacious and the people are very nice.

soloflier (Melbourne, Australia) 01/02/2020

Great location, within walking distances of Waikiki Strip, International Market, Hawaiian Royal Centre, central to Honolulu CBD/Waikiki. We got great service from staff at reception and maintenance, whenever needed e.g. I couldn't work out how to work my room card. We also used the car parking facility, you will have a car space allotted. The room was very basic, the photos don't show how dated the rooms are. But we were happy with them because they were spotlessly clean and were serviced every day. We had the best night's sleeps on their beds and pillows each night, air conditioning wasn't noisy for me. And there is a room next to the bathroom for make up etc. It was the best value for money at Christmas time in Waikiki. Would definitely stay here again. If you come here expecting 4 star or to look exactly as the pictures suggest e.g. brand spanking new, this isn't likely to meet your expectations if you are after fancy hotel. But if you're after value for money in Waikiki, a clean room to stay and a budget to stick to, and a laidback chill atmosphere that feels like you are at the beach, this is a great choice. We regretted that we weren't able to stay in this hotel for our entire stay in Honolulu. The one we went to after we left Aqua (Pacific Marina Inn) made us wish we had been able to stay at Aqua.

loktay (Playa del Carmen, Mexico) 01/01/2020

We booked a last minute trip to Oahu over Xmas week and then realized that everything was full and expensive. We were able to get a room at Aqua Aloha Surf. It is a good hotel- they have a hearty breakfast with Asian lunch food as well as good pancakes (we got tired of it after a few days). It is a great location and the service was mostly very good. They have laundry facilities in the basement, cold water in the lobby, and free movie rentals. The deluxe room was big enough for a family of four if you don’t mind a double size bed. We got the deluxe room that has a double, twin, and sofa bed. We didn’t try pulling out the sofa but it worked as a single bed. One issue was the noise outside of the hotel. For the first couple of nights we left the glass door open (prefer no a/c) but it was terribly noisy with a bar across the street as well as construction. For the rest of the time we slept with the glass door closed, and a/c on and the noise was no longer an issue. There is a nice place to walk on a canal right next to the hotel, and plenty of rental bikes nearby. Excellent, cheap food everywhere. Overall, a great stay! Room has a microwave and mini fridge.

101brittaj 02/21/2020

We booked three nights at this hotel and arrived to find a room with a bed so old that it was actually concave. The room itself is quite small with what appear to be very old and dingy decorations. I knew the bed was going to be bad, but was even more surprised to find that the walls were so thin you could hear the elevator every time it dinged on the floor as well as any time someone was speaking in the hallway or closing their door. The construction two blocks away began very early in the morning and continued until late at night adding more noise to an already impossible to sleep situation. The cherry on top were the drapes that were entirely too thin to block out the sunrise. We got about 2 hours of poor sleep and checked out in the morning. However, the hotel refused to refund us for the two nights we didn't even stay on the property. Worst hotel experience I have had in twenty years.

J5754WScharliec 02/21/2020

For the price this place was great. Wonderful staff, beautiful pool area and a great location. Short walk to everything. I found this hotel on-line and it turned out to be much more than I expected. I will be back for sure.

JjaJjaSebastopol_CA (Sebastopol, CA) 02/17/2020

Booked this hotel 7 months in advance rooms facing courtyard. While the courtyard is lovely and features teak furniture and red cushions, the hot tub was hugely dissapointing as was rarely hot. The staff was unable to figure out how to turn it on. Out of seven days only two days was actually hot. bar does not serve alcohol, friendly staff there though and small menu tasty. The hotel is regrettably much more ghetto than I had expected in reading reviews. I thought would be a little tarnished but not prepared for the trashed hallways and elevator. HUGE disparity in rooms, so beware. renovations not nearly done. 7 th floors up are renovated. learned the hard way that you do not want courtyard views, massive construction going on around hotel and on upper floor, courtyard side you will be exposed to loud earthmovers, not a Hawaiin view. Also we were inconvenienced by having water turned off one day, and workers coming in rooms. No coffee cups to use the coffee machine, no cream etc. the thursday reception was a joke, not poolside and the lei making was limited to two persons allowed to do at a time. VEry disappointing and NOT festive.Also the lower floor courtyard sanctuary view rooms are not refurbished and in bad repair. opt for mountain view room if possible. Disappointed in the luxury suite on 9th floor, There is orange construction webbing and green rope holding tiki hut together, trash dump site at back entrance. Embarrased that this is where I brought my family for vacay.

Brian8 (Winnipeg) 02/13/2020

Gets better every year beautiful upgrades around the Pool area and new restaurant with really good food.Staff is very friendly and helpful.I want to thank all the staff and manager Kimari for the wonderful time we had there.Also its about a three minute walk to the beach.Until next year we will be back.

simonmT639RF (Apollo Bay, Australia) 12/28/2019

Stayed 4 nights at Aqua Bamboo in Studio 508. Checked in on Christmas night. Thank you Lisa . Studio is very well equipped, clean, functional and comfortable but a little dated. Ate 2 breakfasts and one dinner at Ok Tiki Terrace. Excellent food and service from Mike, Chef Eddie, Sam, Amber and the team.

MsVic (Frisco, Texas) 02/27/2020

The location of the hotel was perfect for being right downtown and just two blocks away from the beach and lots of shopping & restaurants. The valet parking was very convenient and the attendant was very prompt in retrieving our vehicle when needed. The hotel and our room were clean but Some of the walls, flooring, etc are definitely tired looking. Could use some upgrades. The staff was very friendly and helpful. in fact one of the evening desk staff helped us find a really good Local restaurant/bar to eat our first night and we loved it so much - we went back for breakfast! Our room was situated over the street and some of the clubs played loud music until 5am! This was annoying because we could hear them even with our patio door closed and air conditioner on! I understand this is not the hotels fault but very surprised there are no noise ordinances in Waikiki after 2am! My biggest complaint Was the hotel continental breakfast. There was so little to choose from- can not be called a continental breakfast at all! They offered only a few bread/ pastry items, cold cereal and pineapple or cantaloupe fruit. There was NO protein items- no hard boiled eggs- no yogurt- no oatmeal— it was pretty weak! Can’t believe they said this was one of the amenities we have to pay extra for! Very disappointing!

RM2012 (South Dakota) 02/20/2020

Hotel is conveniently located near Waikiki Beach. Not the Ritz but budget friendly hotel in the heart of Waikiki. Hotel is clean and the staff is friendly and helpful. Rooms are clean and roomy. We would stay here again.

TRIPcj (Portland, Oregon) 02/14/2020

The hotel was great for what my wife and I needed. It’s on a busy street, but sits in the back. It’s hard to explain, but in a good way. We arrived on 2/08/2020 to a warm welcome from the receptionist. The check in area is open air, really nice with a pool and cool pond area. Everything was super clean. We were in a king size suite room 701. The room was huge. It came with a full kitchen and silverware. We never used it, but the option was nice. The AC worked, tv worked, bed was comfortable, but the pillows were really hard. The only downside to the room was the outdoor noise at night. I was able to sleep through it for the most part, but I did wake up each night to some loud screaming. Our last night (2/12) someone was screaming at the top of their lungs around 1:30am for about 20min. I know these issues are not on the hotel, but if you’re a light sleeper, bring earplugs.

Craig L (leeds, United Kingdom) 02/14/2020

The hotel is very tired and needs to be refurbished, however you are in Hawaii, so if on a budget the positives are, location, good shower, clean, good bed, good air con and a free continental breakfast (bagels, toast, fruit, cereal, coffee and juices) there is fresh water available all day, the pool area is tiny and is shaded by the buildings later in the day but obviously the beach is the attraction in Hawaii.

871marians (Coral Springs, Florida) 01/28/2020

We stayed here overnight only....from the airport on the start of our vacation. It was great. Check in and check out was very easy with friendly staff. Room was very nice and clean. Did not use the shower because we were only there for probably 12 hours. Breakfast was great as well. So glad it was included. Previous reviews stated that it was limited options. But I found it plentiful ( from coffee, assorted juices, cereals, bagels, toast, fruit, pastries). Definitely recommend this hotel. Loved the Hawaiian Tropic toiletries as well!

rfire2020 (Oakton, Virginia) 02/25/2020

Cost conscious travelers stay here. It's been spruced up since 2019 but not luxurious. Clean modest rooms. Convenient location for Waikiki beach, shopping, restaurants, etc., but that means some noise, even early in the day.

kathykuhnau (Port Orchard, Washington) 02/19/2020

Only thing good about this hotel was the location. Website photos very deceiving. Very old hotel, paint and tile peeling. Musty moldy smell from the AC combined with the the street noise 8 floors up made sleeping difficult. And with only 1 working elevator we spent a lot of time waiting for the elevator.

josephm353 02/19/2020

The hotel is stuck in the 1980s and could really use the help of an interior designer. The king size bed is not that big. The kitchen appliances, doors and other features of the hotel are outdated. The location of the hotel is excellent. Some of the best restaurants in Waikiki are practically located across the street. Unless you absolutely have to, do not rent a car. The price of a rental car, parking at the hotel, and parking other locations far exceeds to cost of taking a taxi or calling an uber. There is a bus stop less than a block away along with a bike rental stand. The beach is also a short walk away.

Perri1157 02/19/2020

The hotel is in a great location, close to trolley car stop, restaurants and convenience stores. The staff are very friendly. The rooms are desperately in need of an upgrade. The kitchen equipment need to be replaced. Staff are friendly and helpful.

missjackyo (Los Angeles, California) 02/19/2020

I visited with my grandmother. She had stayed previously in this hotel. this visit we had a room with 2 fridge, but no microwave. there were only 2 lamps in the room so there wasnt enough light at nighttime. There was no second curtain so the sun was beaming in the room very early in the morning. the bathrooms should be updated as there were moldy areas throughout. the carpeting needs to be replaced ASAP. the beds were great, we were exhausted with the tours and shopping so we slept comfortably.

happyman0969 (West Valley City, Utah) 02/19/2020

Upon checking into the aqua palms Waikiki we were told the elevator was being used for construction for upgrades and it would be back in use within 20 minutes of our check-in we were there for three nights the elevators it was actually faster to take the stairs up and down before the elevator even got there they never put the third elevator back into service the refrigerator wasn't working properly the carpet and they was cockroaches TV was hung on the wall crooked and there resolution to our complaints was just too give us discounts on are parts of our stay at one point we called down to ask for another roll of toilet paper and after about 45 minutes I actually went down and asked them why they never brought up the toilet paper they didn't have any kind of response or was unable answer my question probably will never stay at this location againas well as they have a free DVD machine in their lobby and their solution to a Blu-ray or DVD player is a PlayStation game sitting on the counter that did not work properly the movies kept stopping if I can get them to work PlayStation games are not intended to be a Blu-ray or DVD players on a continuous basis like that especially in some kind of resort or resort hotel all in all it was not a good experience and for the price that we paid was not a very good value. Respectfully,

yaselw (North Las Vegas, Nevada) 02/18/2020

It’s hard to say that this hotel were not what my family and myself were expecting . I don’t like to write negative reviews when things were not that bad but at the same time I have to bring this to management attention . I stayed here for 5 nights and everyday my room was cleaned , but the day before leaving I left a note to the guest room attendant with tip asking her ( please ) to have all my linen changed cause it was stained with coffee that accidentally I spilled on my bed . At night after taking a shower I went to bed and noticed that my sheets were not changed ! I’m disappointed because I was expecting to find fresh and clean Cheets that’s what I’m paying for !! I understand that begin a maid is not an easy job but they need to be on guest shoes all the time knowing that we pay a high rate per night plus resort fee Dayli . Elevators always late ! Waiting more than 5 minutes all the time . Would I recommend this place ? I don’t know to be honest.

AlexWitt88 (San Leandro, California) 02/18/2020

Overall, not a bad place to stay when on business. The staff was friendly and very welcoming. The location is great and the rates are very inexpensive, especially for Hawaii. The rooms were clean, although they were a bit outdated. Also, if you have a room facing Ala Moana street (Like I did), be prepared to experience a lot of noise.

ilovesaopaulo (San Francisco, California) 02/16/2020

I travel to Honolulu on business almost every week. The hotel location is excellent. The refurbished rooms are a real treat and I hope that I continue to get one and that the the refurb is completed of all rooms asap. One of the elevators wasn't working so let's hope that gets fixed asap. Excellent staff, they are very kind and genuine. I used to stay at a hotel close by and paid almost 80% more, not any more. I've found my new home in Honolulu.

Don M (Aurora, Colorado) 02/10/2020

Just returned from a weeks stay at the Aqua Palms in Honolulu, HI. The hotel is nice. Rooms are a nice size. They offer free water/coffee in the lobby and there is a coffee maker in your room with a refrigerator also. Free hotel shuttle to the mall, Wal-Mart/Sams Club and dinners. Only down side during the week was construction to the 9th floor and one elevator broken. They locked down a second elevator for construction, so there was only one elevator in use during the day making for long wait times, going to the lobby or heading back to your room. There are places to eat within walking distance and in the Hilton Hawaii Village across the street. Not a bad place to stay.

gabycfuego 02/27/2020

I just want to say thank you to Jaime for being so nice & so helpful on our first stay here in Waikiki. Great service & the place was beautiful & clean! & again THANK YOU JAIME, we will def be back🙏🏻

168LaTashaj 02/22/2020

Amazing! We enjoyed our stay here at Island Colony, the staff was nice and helpful, not to mention professional. If there was anything that we needed they jumped on it right away, whether it was getting extra towels, picking up mail, or assisting us with extending our stay which was a breeze. Jaime was the best! As soon as we met him he had this warm and humbleness to him. He helped us get a feel to the neighborhood, letting us know what to do, and where to shop that was family oriented for my husband, kids and I. Of course we were new to the island so we didn’t have a clue on what to to do and where to go. He took a major burden off us, and helped us to adapt a lot faster, he even gave us discounted tickets to the upcoming Circus! I could never Thank him enough. 🙏🏽 Overall the hotel was a plus in our book. If you were looking to stay somewhere in Waikiki, try the Island Colony. Highly recommend this place especially since they are a military friendly hotel, and accepts TLA.

H346CLdavidb (Oahu, Hawaii) 02/13/2020

Aqua Skyline was a great place to stay close to everything....great food, entertainment the beach and plenty of activities. Room had a kitchenette, nice pool. I would definitely stay here again! Store on the 6th floor was a lifesaver. Staff was helpful and very polite.

ColinAsh (Vancouver, Canada) 02/02/2020

We did not get the room we paid for. Listening that they have kitchenettes is miss leading, there is a hot plate but no pots, or frying pan, just a bar fridge and microwave is usable. The floor we are on does not look like it’s been renovated in 30 years. And forget about getting a large SUV in the parkade, and parking in the area is almost nonexistent. I booked this through WestJet Vacations and will never use them again.

103jerryk (Oahu, Hawaii) 01/28/2020

If we were forced at gunpoint to return to Waikiki we might stay here again. We had no complaints with our room 4304. The view was good. One elevator was out of order when we arrived, they would need more if they had twice as many. The little restaurant look like it was permanently closed. The hot tub was wrapped with yellow crime scene tape and a stupid sign that said under construction, it looked like a just needed cleaned. The parking garage is practically empty for good reason, I have stayed in cheaper motels, the ceiling is so low our pick up antenna scraped the entire time. It cost more a day to park our vehicle than it did to rent it. Overall, if you must vacation in Waikiki this is not a bad choice, everywhere has a resort fee and a parking problem. We are from Nebraska. After four days we left early and went to California and had a better time for half the money. We found out Hawaii is a lot more affordable in March.

Feze15 (Staten Island, New York) 02/25/2020

We were trying to keep our second Hawaii trip a little more affordable this time and avoided the big and expensive hotels. We found this place a few minutes north of Kaanapali Beach and it was small but had everything we needed. First time ever experiencing a Murphy bed and it saved a lot of room. Each condo is different but we had to purchase a few beach essentials (cooler, chairs) since the ones provided didn’t work. The cooler had a hole in it and the chairs were very small. The location is right on the water but there is no actual beach front at this resort. Two Small pools and putting greens are on the grounds and you can definitely see a great sunset. Kitchen had everything you need to cook inside and there where multiple grills outside if you wanted to BBQ. The location is good with several stores minutes away and right off the highway. Also parking was included. I would probably try somewhere new if we make it back to Maui, but this place fit the bill for what we we paid.

PimpDaddyP 02/19/2020

We stayed in E403. The place was clean and well stocked, and had a fantastic view of the ocean. The pool was great, and the staff were all friendly and helpful. The location is also good, being near the ocean, stores, and restaurants, all in easy walking distance. I walked across the street to Java Jazz for coffee every morning. Of course, things weren’t perfect. The shower in the master bedroom drained very slowly, and neither the AC nor the WiFi reached our bedroom. The floor to ceiling mirrors also took some getting used to. But overall, if for some reason I’m ever looney enough to go all the way to Maui so I can stay with 6 other people, I would try to stay here.

linjohnsimpson (Fort Dodge, Iowa) 02/13/2020

L405 was the nicest we. Have ever stayed in. The resort is wonderful The view from the Lani is great you see two islands. They keep the ocean quieter. The whales like it and give birth right in front of us

N764IElyndac 02/11/2020

We found the staff at the Papakea Resort to be very friendly and helpful. They were constantly (quietly) working around the units to keep the grounds immaculate. There were 2 small pools, each with a hot tub that held maybe 12-14 people. The pools at the deep end were 7 and 8 feet respectively. There is an elevator in each building of the resort and two luggage carts housed at the bottom of each building. There is a "first day" orientation held in one of the two cabanas (covered dining area with restrooms) that was very informative. We will definitely return to this resort!

ashleyduber (Marysville, Washington) 01/31/2020

We stayed here for 9 days in building B in a Queen studio with ocean view. Check in was a little spendy, having to pay an extra over $200 for the hold, daily fee and cleaning fee, but i think that may be normal for Hawaii. It would have been nicer to not have to pay for that resort fee. The room had everything we needed, washer and dryer, safe, cute little kitchen and an AMAZING view! I called ahead and explained that this was a special trip for us and when we came in they (the owner of our room or the resort) had given us a bottle of champagne and chocolates. I couldn't get over how sweet and thoughtful that was. The resort is in a fantastic location, we were so close to everything but when we were at the resort it truly felt as though we were on vacation. We sat outside and ate breakfast and watched the whales. The AC was amazing and worked perfectly. The only small complaints i have is the walls are pretty thin and i could hear my neighbors wake up early or stay up late & that you cant keep anything out on the balcony. We got a note left for us because we left a jiu jitsu gi out to dry in the sun, another member said he got another letter for having his surf board out there, so the whole trip we had to keep our surf board on the coffee table in the main room, which was very inconvenient.

Nonya123456 02/17/2020

Stayed in 511, dirty, outdated, and smelly. Upon arrival, kitchen counters were dirty, appliances sticky, hair all over bathroom as if not even swept, much less cleaned. Wondering if the “cleaning fee “ is simply an extra a pocketed fee. The font clerk was less than welcoming, and I was Charged another $290 at check in after “pre-paying”.... the total ended up being more expensive than our previous 4 nights at Aulani on Oahu (beautiful, clean beach front resort with amazing beach, wonderful service, and did I say clean??). Everything was outdated & dirty; not to mention the nasty sheets. I was itching to get home literally - as this was the last leg of our trip. Not the ending relaxation I had in mind. Eek!!

S4084BWsteved (Federal Way, Washington) 01/20/2020

We stayed at the Aston Poipu Kai and had a few challenges, rental car hit in parking lot and other things, the first 3 days of our 11 day vacation. My wife was ready to buy a ticket home. We told Takara Carreira about the issues we were having and she took care of everything. It was amazing. She made our vacation! The extra effort that she put in for us made this an amazing worry free trip. We will return because of the customer service we received and the accommodations. Thank you Takara!

Janell L 01/19/2020

My husband and I stayed Jan 9-16 2020. Overall, the place was nice, but could use a few updates. First of all, we were in room 112. We were promised an ocean view, but no such luck, couldnt even hear it. We were right by the pool and hot tub, but really wanted the ocean. The one thing inside our room that needs some help was the bath tub. It was disgusting! The water was almost knee high after being in the shower for about 3 minutes. Plus, it was dirty looking, for sure not something you would want to take a bath in, or put an infant in to bathe!! The other parts of the place were nice, clean and had everything you would need. The kitchen was well equipped with everything you would need, very good condition, including dishes, pots/pans, utensils, coffee pot, toaster, microwave ect. Fridge does not have an ice maker, but that didnt bother us. The other extremely frustrating thing was the hot tub. We had a few days of cooler weather so thought we would enjoy the hot tub. When we stuck our toes in, it was freezing cold!! Then we see a sign that said "we are not getting a new propane tank until the person who stole ours returns it." Now anyone with any common sense knows that thief has no intent of returning the propane tank so just get a new one! I felt it totally ridiculous that we as guests, had to pay the price of a freezing "hot" tub! So we couldn't see/hear the ocean, we could not use the hot tub, was soooooo not impressed with that!! It was located 1/2 block away from a fun restaurant/bar called Joe's something? They had super food and great service! We went there for breakfast, lunch and dinner over the time we were there. All the other places we ate at during our stay were fantastic as well! Food at the grocery store was super expensive, other than seafood. Shopped at Safeway to get some basics for our condo. The best part was the seafood! King crab, cooked and cleaned, was only $7 per pound! The size of the meat was equivalent to the size of a piece of string cheese! It was melt in your mouth excellent!! Shopping was great! After we bought a few things from local stores/shops, we had to make a Wal-mart run for a few forgotton items. We found the exact same things we had just bought, but for half the price, even the same company! They have a little tourist section that has all kinds of wooden bowls/plates/trays, lotions, soaps, chap stick, bags, jams and lots more. Flights were perfect, (Delta) long way from Wisconsin! Had a great time, and would recommend, but make sure to ask lots of questions about the rooms. Also, keep in mind, there is no daily maid service, but the washer and dryer were great! There was a small patio that we used daily, since we were on the first floor, our patio was covered by the second floor one. Our bedroom did have an AC unit that we did use a few times, but not every day. ALOHA!!

traveldudeTexas (texas) 11/20/2019

Condo was clean and comfortable; only real problem is that there is no A/C for any area except bedroom; there are times when my wife and I wanted to just relax with the TV in living area, but could not because by 5PM the room is too hot. 2. pool is not heated, we went for a swim at 8M and could not get in as it was cold.

Preparedteacher 09/21/2019

Ok, so even though it was hot and some cleaning needed to take place in the units (dirt on the picture frames, dirty ac unit filters, dirty door jams) and there were only portable AC units (if you rrquested ahead of visit) that didnt really work well I can totally forgive it all!! First off we were only in room in the evenings so the AC in master room is where we stayed once in the room. Here is where my stars improved THIS IS THE MOST AMAZING THING- They went way ABOVE AND BEYOND... my 5 year old left her precious and well loved stuffed lamb named Baa... she had to fly without him back to Califronia and she did well THANKFULLY but was still all teared up with having to leave him, we called immediately when we dropped off rental car and noticed him missing. The staff went immediatly to look for him and found him. I exspected to hopefully get him in the mail, and told them I didn't care what the cost was and to charge my card (they didn't charge me a thing) but what we got was AMAZING. The staff did a whole colored copy of his adventures with pictures, they even send little gifts along with Baa home..My child is beyond exstatic and so happy, she is playing with her Baa and new friends. THANKYOU STAFF AT ASTON POIPU KAI!!!

I3109UAjoem 02/19/2020

Very very dissapointed with the hotel, it is not as advertised! The room smelled and the furniture was outdated and old. Turns out it is a Time-share room which I was not informed of at any stage, thus the lived in smell!! We were moved the following day to another room,better view but still SMELLED! Bed(s) were old and uncormfortable. All in all, a very poor start to our vacation. The restaurnat in the lobby doesnt even belong to the hotel either. Overall, not as advertised, expensive for what is on offer, and no contact with management either during or subsequent to the fiasco. The front staff were very nice and tied to help in a situation that obvioulsy they have no control over.

DBKuper (Green Cove Springs, Florida) 02/14/2020

We need to stay in Chinatown for business. This was a very good option as it was centrally located and the price was right and we knew people who had stayed here and the reviews were pretty good. Edit appears to be a bunch of condos or such that are rented out nightly as hotel rooms. So I think that the furnishings might be a little different. The rooms are outside and in some respects but our room on the 31st floor facing east toward the mountains was very very spacious with a mini kitchen dining table and chairs and a desk and a large fridge The bathroom was adequate and the bedroom side was quite large. My only complaint about the bedroom side was no chair or sofa or any place to sit. Service was very good and the best thing about the place is the pool the pool is a little oasis in the concrete jungle on the 11th floor and just perfect

davidgQ339XP 01/08/2020

First of all, this hotel use to be dorm rooms that were then converted to a hotel. Narrow hallways, low ceilings, smelled, no quality to the rooms. The location was not good. The Waikiki Beach area is amazing, great shopping, restaurants, night life, landscape, etc. Stay anywhere near Waikiki Beach.

VillageGypsy (The Villages, Florida) 12/19/2019

We selected the Aston for the night after our Pride of America cruise based on convenience to airport and Pearl Harbor (15-20 minute drive), and the lap lanes in the pool. Obviously oriented toward business travelers, there was little activity on Saturday night. Our suite was on 31st floor with nice view of the mountains. Separate bedroom with TV had glass walls and sliding glass door to living room (possible safety hazard). Living room had no couch or TV. But did have dining table and full kitchen. The parking garage was tight, with 10 levels. We were charged $25.00 for the night - reasonable compared to Waikiki hotels. The ambiance around the pool (open air on 11th floor of connecting building) was excellent with 3 palm trees and other plantings, and rock mini-wall as outside shower. The quality of everything was very high, and we were glad to have chosen it rather than something less well maintained but slightly closer to the airport.

S2778BVmikep (Honolulu, Hawaii) 12/05/2019

The apartment was as advertised. I am very pleased with the amenities, the cleanliness and the views. Centrally located and within a walking distance to Ala Moana or Waikiki. Friendly and helpful staff. I strongly recommend it!

Didi L (maryland) 02/14/2020

The staff here go out of there way to ensure customers are comfortable and happy. The rooms are clean and have everything you need for a fantastic stay. We had a two bedroom with washer/dryer, TV sets in every room, and ice maker in full size refrigerator. Customer service is definitely 5 star, the front desk personnel should be commended

wpfeifer (Baar, Switzerland) 02/13/2020

I‘ve been there for 4 nights. The appartement (507) was very open, well structured and had enough space. The balcony was a little bit too snall for me. The kitchen was very good equipped, so I was able to prepare any kind of food. It was really clean, but you could see, that the appartement has come into it‘s years. One point that really was uncomfortable - was that this building was a no smoking area. I had to walk really far to go to the smoking area. That was really bad!

Judyvan (Greeley, CO) 02/11/2020

I was shocked to be paying $284 a night, but the Maui Banyan was nice enough. The room had new bathroom and tile. The TV was good as was the air conditioner and the beds were comfortable. We were given a room in a building with an elevator and 2 beds as requested, but it took a change of room before we accepted the room. It was a little too far for us to walk to most restaurants so we mostly drove. Nice room. Would stay again

Kathy S 02/11/2020

Loved this place. One bedroom, 2 bathroom condo. Walking distance to anything we needed, great beach across the street. Most beautiful sunsets. The grounds are gorgeous. Parking space included. Got a diving trip arranged right in the office.

Mauifarm456 (Calgary, Canada) 02/05/2020

Stayed at the Maui Banyan on a recent Maui vacation. The location is great, but the condo accomodation is really hit and miss. We were in a one bedroom deluxe, and although renovated did not live up to the over $300/night cost. The bed was poor quality with no duvet, just a couple of old school blankets in the closet. The lanai is extremely narrow and you risk tripping off the 6 inch ledge as we were on the ground floor. The condo could have been a little cleaner as the floor seemed dirty, and the housekeeping service was minimal. You have to pay a resort fee which includes stuff no one really uses, like dvd rentals. We are not living in the nineties! The pool was nice, location to beach is great, but not necessarily worth the price they are charging.

Jimmcfadyen (Hamilton, Canada) 02/26/2020

We spent 24 nights at this condo some of the great things about this condo front desk is amazing whatever you need they will look into it and you end up getting it before I got there I asked for a higher room and we ended up getting the 27th floor overlooking the ocean the condo is about one block away from Waikiki Beach it's a good 4 to 7 minute walk depending on how fast you go it's in the centre of all the locations and eating areas that you'd like to do my wife and I like walking a lot so we could actually walk from there to 90% of the places that we ate a lot of food trucks probably have a block away Diamond Head the aquarium the zoo shopping and some of the famous restaurants that are in that location and when we did go to Waikiki Beach we stayed where the wall was in the ocean to prevent the wave so it was a lot calmer and also the saint was a lot better it wasn't on a slope it was flat highly recommend going in that area you're right the fish to snorkel to see in that area and cross the street tons of places for a family to eat we did rent a convertible Mustang for 3 days highly recommend doing this the vehicle was great on gas which we only filled up half a tank in 3 days getting back to the condo Big Daddy's on the 5th floor have a pool hot tub BBQs cook food if you want been with the family there before family of 6 at the time and it still felt okay huge fridge stove eating area we hit Costco for a bunch of food that worked for us if you have any questions just send them to me I'll try to answer them for you

karik258 (Saskatchewan, Canada) 02/26/2020

I am completely happy with my recent stay at the Aston! Not only were the rooms great, but the customer service was exceptional. Both the front desk agent and bellman went above and beyond to make us feel welcome. The rooms were great (we needed two for the six of us) and the pool area was really nice. The kids also liked the little play structure by the pool too. To add to it, the location was great and we were able to walk everywhere we wanted. Can’t say enough great things! Would definitely recommend.

Anglez15 (Charmhaven, Australia) 02/24/2020

The Aston banyan has been our go to place every time we have been to Hawaii, the units are very clean and comfortable with great amenities. The location to everything is great and local transportation is just around the corner. We have stayed 4 times and each tome they look after us due to loyalty. The staff are awesome and happy to accommodate your needs if possible.

gurajiorasu (Kyoto, Japan) 02/20/2020

Location is very easy to access for the beach. They have bbq place, swimming pool but not big and Jacuzzi in outside. They have some DVD rental service but I didn’t use it. When I check in they give free small bottle of water and some beach bag sets. Because they under construction for jacuzzis so I couldn’t use it. At the ground floor has small shops and small cate. Food and drinks were not bad and at cafe staff are friendly. My room was sea side and also mountain side. Honestly, I liked mountain side. Can see some rainbow and beautiful sky so I like it. Sea side was can see tiny ocean from between high buildings so mountain side is better view. スタッフに日本語は通じません。私は海側より山側の景色がいいと思いました。アクセスが良くて食材を持ち込んで外でBBQもありと思いました。値段を見ると満足でした。

snowbirdever (Somers, New York) 02/05/2020

We have stayed at Aston Waikiki Banyon many times in units managed by Koko Resorts. This year it seems they no longer supply BEACH CHAIRS. Instead they offer heavy metal Camp chairs which are too heavy to lug to Waikiki Beach. Baffling. And it is not much fun sitting in a high Camp chair at the beach. Too weird for words. The prices here have increased significantly in the past 3 years and now no beach chairs.... unacceptable.... We spend weeks here, retired snowbirders, so besides the usual tourist activities, we enjoy R&R in a beach chair.

Global753468 02/27/2020

My wife an I just stayed there feb 11 for a week everything about the whaler is perfect from the front desk service to the beuitifull clean ocean view rooms . Upon arrival we asked if we could be on the sunny side so they give us a premium room on the south side ov the north building it was awesome for the view an the sunshine. Would definitely stay again next year the staff is very helpful an friendly great place thx 😊

Hi-there-all (Sydney-Australia) 02/11/2020

I originally booked after finding a special on the internet. Once booked I always contact the hotel and see if there are any better deals, and sometimes there are. Also depending on what level of accommodation you have booked you maybe able closer to arrival request an individual apartment sometimes. Whalers Village is right next door which makes this accommodation even better.

Angie49 (Rochester NY) 02/08/2020

This was our fourth trip to The Whaler. Obviously we think it’s a wonderful place or we wouldn’t have stayed there 4 times. So rather than give a full review, I’d rather just give a few helpful hints when staying there. 1. When booking a room, certainly check travel websites and especially the Aqua-Aston website. But then take a couple of extra minutes to call into the reservation line. When we did, told them the dates and prices we were seeing and asked if there was a better deal – and there was. Got a better room for a lesser price than we would have booked online. May not always work, but worth a few minutes of your time. 2. There is a concierge desk, so great place to start if you have questions. She was able to point us in the right direction for a couple of activities we wanted to do. She was also able to get my husband a great deal on renting golf clubs. She is a great resource. 3. If you’re thinking of renting one of the cabanas at the beach, think twice. They cost $75 for the day, but you can no longer have them close to the shore. You have to sit further back on the beach with less of a view. However, a nice alternative is just renting beach chairs and umbrella from them. We were able to get a package for $99 for 7 days. Plus we were able to take them to other beaches we wanted to visit. 4. If you are going to be at the beach – please, please, please be careful of the surf. The waves coming in can be very powerful and the back tow is nearly as strong. We’ve seen several people caught up and knocked over at the ocean’s edge. Even if you’re a good swimmer you want to be especially aware of the surf there. 5. Check out the Fairway shops. They are up the road directly opposite The Whaler’s entrance. There’s pizza, Asian food, CJ’s Deli (awesome), a general store and more. We find the options better and less expensive than at the Whaler Village. 6. If you’re planning a longer stay there’s laundry facilities on each floor near the elevators. There should be small boxes of detergent left in your room and the machines themselves are free to use. Just remember to pack a few dryer sheets and you’re all set. This might not be for everyone, but if you’re going to be there a while it could save you on baggage fees for the airlines. If you’re willing to do a couple of loads of wash, you won’t have to pack as much. 7. Lastly, if you are parking in the underground garage and have lots of stuff to carry to your room, check near the entry door for some small carts that are available to use. They work great if you have a bunch of luggage, groceries, beach stuff. etc. They’re just a nice little convenience.

brownieLuv2trvl (Lake Geneva, Wisconsin) 02/04/2020

The Whaler is great, the views can’t be beat. The location is central to everything on Ka’anapali Beach. This is the 3rd time we’ve stayed and it is just sweet. We have also stayed at the Ka’anapali Ali’i. The Whaler location is better and so is the Aloha. You can get take out from any restaurant on the beach walk. Or make breakfast, lunch and dinner in your room/apartment. Complete kitchen, living area, and bath. We’ve stayed in a 1 bed-2bath, 1bed-1bath, and now a studio. All lovely-however there are a few details I wish were attended to. I’ve included pics to share. 1) please update lanai furniture-it was outdated, cheap looking and dirty 2) carpet? Please tear out the outdated, stained carpet and put in wood or wood look flooring-would be an improvement. Laundry in units but also on each floor and FREE! Definitely a benefit!! Will stay again, but just maybe book on phone to choose our room. Over all we love, just attention to details. The ALOHA and customer service is great-friendly, helpful. Recommend a Premier condo. We always book Premier.

Lorhs (Rapid City, South Dakota) 01/26/2020

We booked on very short notice and were very fortunate to find this apartment with a lanai wrapping on 2 sides. Sunrise over the mountains, view of the ocean, and we were lucky enough to see some whales in the distance. One bedroom, 2 bathrooms, 2 couches, one a pullout. Dining area & kitchen. Easy access to Whaler's Village and the restaurants and ABC store there. The waves in front of the hotel didn't allow for snorkeling, though very fun, but an easy walk to the Black Rock offered snorkeling. The pool & hot tub were also nice.

Monkeytoez (Lethbridge, Canada) 02/19/2020

We were very happy with our stay . This place is not luxurious but it served every purpose we needed . The room was very clean and comfortable . The view was unbeatable . A one minute walk to beach allows for sunrise viewing every morn . We saw whales from our lanai . Small fridge was adequate . Had all the utensils and plates needed . We bbq at the pool area every night . The only thing was the bbq sometimes didn’t heat up very well . Pool area is comfortable and has a great poolside bar with happy hour . Grounds are extremely well manicured . Coffee roasters near entrance was lovely in the morning. Workers were all friendly . Quiet location. We will return forsure !

WillowayGirl (Norwood, Massachusetts) 02/17/2020

Winter note: can't swim in the ocean, too rough. Aston's not luxurious, but our room had a pool view, with ocean in the distance. Kitchenette with microwave, and access to a BBQ grill if we wanted it. Nice pool & hot tub! Coin-op laundry facility was just what we needed 1/2 way thru our trip. Free parking, but the lot fills up, and sometimes you have to park off premises. Easy access to the north/south highway in Kapaa. Nice drive up the coast!

701llb 02/13/2020

Pros of staying here: Got an ocean view room with a safe, fridge and microwave, lovely scenery (could watch whales from our balcony), nice staff, wonderful concierge named Karen who helped us tremendously, nice amenities like current DVDs, free coffee and/or mango lemonade each day, pool, hot tub, nice beach walk. Great restaurants and shops nearby in the Coconut Marketplace, the Lava Lava, and the Hukalai Lanai. Would have given them a "good" if I could, but they didn't deserve "very good." Cons of staying here: We stayed for nine nights for our 50th wedding anniversary. Thought maybe they'd do something special to acknowledge this milestone when we arrived, but gave us a $5 box of candy without even a congratulations. The restaurant next door did more than that. Also, they charge an additional $20 a night for "amenities" once you arrive, (a hidden charge) which would come standard at most other hotels (and might include a free breakfast). Couldn't use the hot tub except once because it was always too crowded. Wouldn't let us stay an extra hour past checkout to eat our leftovers from the night before. Had to throw them away. Screen door wouldn't close. Balcony table was unstable and dirty. Couldn't get the Playstation to work at first, and the technology was clunky and slow. Repairman was prompt, but found out we didn't have the right remote. Wouldn't that have been something they would've checked into before we arrived? Sometimes we didn't get our room cleaned until almost 4:00 p.m.

mum2twingrls (Ottawa, Canada) 02/11/2020

This was our second stay at this property, we were here about 10 years ago. You really can’t beat the value for money here. $160 a night got us a 3rd floor ocean front, not “view” but front. It is not a fancy place, it is basic, but has everything you need including a small kitchen area and BBQs. The tiny kitchen has no stove top, but we had a microwave, sink, 2 small fridges a toaster, toaster oven and coffee pot as well as utensils, cups, bowls etc. Sure, you could spend $100 USD more a night elsewhere and get a full kitchen, but we’d rather spend the extra money eating out. My only complaint was that there was a crew of smokers that walked back and forth to the beach to smoke, when there was a smoking section. We did not however smell the smoke, but it sort of spoils the ambiance when you are looking out at smokers on the beach. Other than that tidbit, everything was terrific, we would stay here again in the future.

LEHankins (Raleigh, North Carolina) 01/25/2020

Lovely location on the beach. Grounds are beautifully landscaped. Perfect location for exploring the island. Lots of food and shops a quick walk away. Stay includes free morning coffee or afternoon mango lemonade and free DVD rental. Staff very friendly and helpful. Room was comfortable. My only complaint was the sheets. The fabric was pilling and was not comfortable. They need to be replaced. We fixed it by turning them over! Everything else was great!

Carm442 (Thunder Bay, Canada) 02/27/2020

Wonderful staff. Beautiful grounds. Two pools. Great bar/restaurant. Helpful staff. Upon arrival they upgraded us and they gave us a garden view. At the desk they asked if we were celebrating any special occasion. We told them our anniversary so in our room a bottle of champagne arrived. Daily service in our condo as well.

P3582LSjohns 02/26/2020

Costco travel put us here. This property had to be faaantastic! when it was built, and is still very good. Privately-owned, 2bdrm unit was a bit dated, but clean, had nice view, and sunny deck. So-so bed. Two nice pools, rocky beach, 3.5/5 restaurant. We opted to downsize room to studio for last 2 nights and they kept us in the 2bdrm with no up-charge. But they failed to notify us, so we scrambled to pack up (including food) and then unpack again. Concierge service was knowledgeable, if a bit rushed. Found a piece of art in resort store, which is unusual. Very noisy birds in the courtyard palms AM and PM--for 1-2 hrs each. Xlnt location. The footpath along the beach is wonderful for AM and PM walks.

N_Racing56 (Hudson, Wisconsin) 02/25/2020

The good: The patio looking out to the ocean from room 161. The bad: Everything else about this condo. Where to begin? Upon walking into our room we were greeted by a B52 cockroach. Then we tried to figure out the light switches and had to call Harry the property manager. He said the roach is normal for tropical areas (I’ve stayed in Maui two other times as well as Kauai and the Caribbean without seeing a roach). As I asked for information about the light switches he said you have to open a closet door and plug in the switch if not plugged in. Then he said you have to play with the rocker switch to get it to work (really?). As I was working on the light issue my wife and the other couple found extremely dirty sheets (dirt actually on the bedding sheets as well as hair). I gave up on trying to inform Harry who would just dismissed this issue. We put the bedding in the wash and inspected other areas of the condo. We found if you look up in the master bathroom you would find dead bugs, dirt and other gross stuff in the clear ceiling tile. We then swept the rest of the condo and went to bed once the sheets were clean. We had requested that the second bedroom have the option queen or king (forgot which) but in reality it was just two twin beds pushed together and nothing more (how romantic!). The next day we found another roach and then a few days later we got a notice that the complex would be spraying the property for bugs. The day after spraying for bugs we found another roach! During our stay people in the room next to us (160) told us water was leaking from the ceiling and Sheetrock was falling down and they had water damage. They told us the property wouldn’t do anything for them and if they wanted to move they would have to pay full price. This elderly couple had no choice and paid for another room. Later that week we noticed they were working on the room but only fixing the fallen Sheetrock. I’m sure there is mold behind the walls after this damage. At the end of our stay we noticed another couple checking into the room. After checking out I had to email and call the property several times before I finally got my security deposit back. Like I said before, the only good thing about this resort is the view with whales jumping right in front of you.

Rose K 02/24/2020

Stayed here one week on family vacation - 3 adults, 2 teens and 1 preteen in a one Br suite and a two BR suite, both with kitchens. Beautiful building and grounds all well maintained. Costco had made reservation with our two rooms in opposite ends of the building but Reception was very accommodating and after our first night they moved my husband and I over to a nicer, higher category room to be close to our son and grandkids for no extra charge. Full size kitchens with frig, stove and dishwasher plus washer/dryer too. Everyone super nice from parking lot attendant to front desk to bartenders. Even though the beach isn’t much, the pools and everything else made up for it. Highly recommend staying here.

Swrightcgi (Seaside, Oregon) 02/23/2020

Stayed in a privately owned condo at this property. Garden pool was a highlight for our grandkids. Usual on site restaurant was worth eating at a couple of meals.Lots to explore in local area, but most shopping/dining need to drive to Lahaina.

10fermina (Boise, Idaho) 02/12/2020

We spent 7 nights here and had a great time. The location is perfect to access all of Kona's sites, the complex is super clean and quiet with the bonus of experiencing the salt water pool right outside the complex. The units are fully furnished with daily room service.

Shannon E (Hercules, California) 01/29/2020

We stayed here recently in unit #121. Oceanfront 1 bedroom booked through Costco. The complex is nice and well maintained. The ocean view cannot be beat. We loved sitting on the balcony and the pool/beach area was wonderful. The room itself was OK but is in need of some serious updating. We usually stay up in the Waikoloa Beach Resort and those condos are much newer so maybe the comparison is not a fair one. One reason we always choose a condo is for the ease of cooking a few meals at home. The kitchen itself was nice, but the amenities were pretty much lacking. The pots and pans were scarce and too small. We didn't even have a pot large enough to cook pasta. Cutting board was lunch box size. We had only 3 butter knives and zero steak knives. 2 really small wine glasses. 2?? We were vacationing with friends and we couldn't even have a glass of wine in our room if they didn't bring their own glass. Zero serving bowls. We had also read that units had beach chairs in the closet but ours did not. Our friends did. So, we ended up spending $50.00 to rent beach chairs for the week. Having said all that, our vacation was wonderful, and we made do with what we had. We vacation on the Big Island often and we will return. I'm just not sure we will return to this particular condo complex.

Mercfire (Yallingup, Australia) 01/27/2020

we stayed 5 nights, after a long trip from Perth Western Australia, we were pleasantly surprised with the accommodation. the condo was clean , comfortable and peaceful , with a great property and grounds we have thoroughly enjoyed our time here. the kitchen is suitably stocked with all cooking needs in mind , as we like to cook and enjoy a relaxing meal together . beds were comfortable, Pool was very good and access to all local sights great. would highly recommend

theelarsonfamily (Santa Cruz, California) 01/10/2020

We booked through Costco as they have been great. Location is right along water. We had amazing sunset views from our 3rd floor unit. Great space to hang out during the day, big open living room, balcony for our family. We enjoyed the pool, jacuzzi and short walk to shops in Kona. Management keeps everything in great condition. My teenage boys enjoyed the free movie kiosk on-site.

juvemeister (Port Orchard, Washington) 01/09/2020

This resort offers a nice oceanfront setting. The facility is clean, enjoyable, and comfortable in most respects. The commons areas around the beach and pool are nice, the grounds are very well maintained, and parking seems ample (no extra charge). Daily housekeeping was provided as part of the package and my wife & I liked that our 1 bedroom suite had 2 bathrooms, full kitchen plus washer/dryer. Checking in was unpleasant and the wait for a room was long, so we didn't get off to a good start. I would also say that the Air Conditioning system put only a slight dent in the heat we experienced. That said, we spent a pleasant and enjoyable week at a pretty nice facility that was convenient to some wonderful dining and sightseeing, Our only real disappointment was that we paid the extra for an Oceanfront room that seemed more like an Oceanview room when compared with most of the rooms in Building 1. That building runs almost parallel to the shore and faces the ocean fully and directly, most rooms enjoying 160 degree views without obstruction. In Building Two, rooms face more to the south and are divided into sections that are staggered behind one another. If you are in the westernmost section (rooms 123 through 324), you are pretty much on the water with a full oceanfront view. Nice. The section we stayed in was right behind it (rooms 121-422) and set back behind a concrete wall. Thus our room (221) had a deck with maybe a 120 degree ocean view. Our sunset was largely blocked by a concrete wall while most of the folks in Building 1 enjoyed a full sunset view without having to leave their deck. According to the desk manager who went over the facility map with me, 3 of the 5 sections that make up Building 2 are considered Oceanfront in terms of pricing. In my estimation, at this resort not all "Oceanfront" rooms are created equal. If I stayed here again, I would probably choose to pay a lesser amount for an Oceanview room unless I was guaranteed a room in the central sections of Building 1 or the first section of Building 2. Expensive lesson learned.

JPT1000 02/24/2020

My husband and I have been traveling to Maui and staying at the Mahana for 20 years. We’ve seen the boardwalk built all the way to Whalers Village and beyond. We’ve watched the timeshares built with their restaurant options. And the quiet, totally oceanfront rooms at the Mahana remain our favorite. We’ve gotten to know some of the owners and watched as they totally remodeled the condos. The styles vary but all are lovely. Some are elegant looking. Some are more cozy and tropical. We’ve liked them all. Karen and Greg at the front desk take great care of us and point out the new places to eat each year. Thank you, Mahana, for always giving us a gorgeous place to stay without crowds of people splashing around fancy pools. Mahana’s chaises look right over the ocean for great whale viewings during winter. We love our friendly spot in paradise.

russellm420 (Elmira, New York) 02/21/2020

We recently stayed here for our 30th anniversary and the room was definitely sub-par. The bedroom rug was filthy and the furniture was mismatched. The lanai furniture cushions were ripped and we had to put two together in order to make the seats comfortable enough to sit on. the furniture was also all rusty. The living room furniture was very uncomfortable. We were offered another room with a view of a huge palm tree which, of course, we declined. Letters to the general manager are met with comments like”the people there love the room”. We are not concerned with what they think, only that we are not satisfied. We will definitely not be staying here again and will not recommend to anyone.

WoodsBrother10 (Dallas, Texas) 02/14/2020

The Mahana is a really great place. We stayed there from Feb 4-8 for our 30th wedding anniversary and could not have been happier with the experience. The Mahana is in great shape, and we were upgraded to their 2 bedroom premium unit upon check in. The views from the lanai were so much better than we had even hoped for. Sipping coffee every morning watching whales and Hawaiian monk seals swim by and watching really fantastic sunsets every evening was fantastic (we even had one morning with a rainbow thrown in). We opened the sliding glass doors about 2 inches in the evenings and it felt like the ocean waves were coming right into our condo. Going to sleep and waking up with the sounds of such waves made this stay even better. The staff at the front desk were outstanding, and the furniture/ accommodations in our premium unit were outstanding (teak wood tables and chairs, upgraded showers, etc). The sandy beach in front of the Mahana was really nice. We were able to go snorkling just down the beach about 100 ft and saw lots of fish, turtles, etc. Very nice beach area. I was able to go out the first evening there and lay on the beach that night looking at the moon and hundreds of stars all while listening to the waves crash against the beach. Lots of restaurants and shopping within 4 or 5 miles of the resort. The Nakalele Blowhole is a must see. About 12 miles north of the resort right off Hwy 30 (but be careful, it is not clearly marked on the highway). Will be going back next year with all of our adult children and staying here again. Highly recommended.

danb489 (Astoria, Oregon) 02/09/2020

My wife won a stay for 4 days at another resort. We decided that a longer stay would be better so we started with a week here. A great time right on the beach. Very relaxing. Close to many restaurants and Maui Brewing's original location. We'll be back.

Traveller_World (california) 01/09/2020

Stayed here for 3 nights in december. Property is well located. Staff is friendly. However problem is units do not get hot water (very lukewarm). I filed multiple complaints. I was told issues are 2 fold - they use solar for hot water and aston maintenance cannot fix/adjust water temperature as unit on roof belongs to another entity. Bottom line at $500/day I expect hot water in the room.

GSantiago808 (Wailuku, Hawaii) 02/26/2020

The 2 bedroom unit was bigger than my house, lol! Perfect size for a large family. The living room was open & spacious. Beautifiul grounds, nice pool. Kitchen was well stocked with basic necessities. Looking forward to staying there again and again. Totally loved this place!!

raquiah (Boston, Massachusetts) 02/22/2020

Staff is courteous and helped with the celebration of my wedding by giving my husband and I a toast at the pool during an event and a bottle of champagne. The room was spacious and clean. Will be coming back.

chuckm152 (Maui, Hawaii) 02/22/2020

Great property with great staff who are very friendly and respond quickly to any request we had. Kids loved the pool and the other guest/owners were friendly and not uptight like our first accommodations on Maui. Highly recommend this well maintained property

AJMglobaltraveller (London, United Kingdom) 02/19/2020

Good quiet location. Nice clean accommodation. Friendly helpful staff. The apartment had everything we needed and we were presented with a lovely fruit basket. I would definitely stay here again when in Maui.

mikeharless2017 (Lake George, Michigan) 02/07/2020

Excellant Room, Clean with daily maid service, the staff was helpful and friendly, 5 star restaurant within walking distance but need a car for all else, also recommend speedie shuttle and Happi-taxi.

kmsellis (Layton, Utah) 02/18/2020

I have been to Maui 15+ times and this is by far the worst place i have ever stayed. The only thing nice i can say is that it waa clean. The bed in the room was awful aa waa the sofa bed. The door to the bedeoom waa a sliding door and it didnt shut tight and waa banging against the wall all night long. I got a parking permit from the front desk which is run by Castle Resorts and they were beyond rude. Luckily our stay was only 2 nigjts, I couldn’t have handled not getting any sleep for more than that!

RobertB981112 (seattle) 02/15/2020

We had a pleasant 3 night stay in January and enjoyed our beachfront view. No issues while we were there. Unit was a bit worn in terms of maintenance but nothing that impacted our stay. We had some ants one day, but otherwise generally clean. Would have rated as 4 stars, except for experience after our stay. I had declined the "damage waiver fee" when we booked. It was my wife, myself, and our adult son. I thought likelihood of any damage from our 3 night stay was low and we had no incidents while we were there. When I reviewed my credit card statement I saw we were subsequently charged $68 dollars after our stay. We were never notified or advised of any damage, our card was just charged. When I called, the front desk person told me it was for damage to a coffee table. When I said we we had no incidents or noticed anything, I was advised the manager would call me back. No response. I called a second time and spoke with front desk person, again advised manager would follow up and no response. The apartment has a lot of deferred maintenance, again nothing that impacted our stay, but seems like this is a scam if you don't pay for the optional damage waiver you are going to pay for whatever random "damage" they will attribute to you. Either don't stay here or just bite the bullet and pay their "damage waiver fee" upfront.

margishumbletrips 02/08/2020

The condo we stayed in was Oceanfront location where we woke up with the beautiful view of the ocean and the sound of the Waves were so soothing. Most of the resort had Ocean Front views and the service was great and the courtesy desk where informative.

chrisQ7733NO (Modesto, California) 01/15/2020

Paki Maui is nicely located. We stayed in #102. Owner offered on VRBO. Great view! Easy access from parking lot. Easy walk to pool and ocean. Well stocked, close to everything. I would stay again! Had a great time!

corvettekaren (Golden, Colorado) 12/31/2019

we had 3 nites total at paki maui. 1st nite arrive at 9pm, no one to check us in. have to use the phone around the back of the office- guess what, the phone didn't work! luckily one of their staff came by and asked us what we needed, told him, he said use the phone-told him it didn't work, he tried and it didn't work. so he took the phone into the office and got us our keys. had to check in the next morning. the last nite there- the worst ever at any hotel!! a car hit a power pole about noon. after waiting many hours, we still couldn't get back to the hotel after going out and getting something for breakfast. we asked the fire dept and police dept- they told us to go walk in the ocean to get back because it wasn't opening up until morning- we had a flight at 11am. we had to walk back in the ocean- approx. 3-4 blocks in high tide! luckily a nicer younger couple helped us. got back to the room, very little daylite left. found a flashlite- no batteries in it! went to the office, which had a generator- for the office only. asked if they had any batteries for the flashlite- she actually had the nerve to tell me "you need to contact the unit owner if you want batteries" !! I had no idea who the unit owner was!! asked if I could charge my phone in the office for a few minutes, as it only had 5% left. she told me "this is for me, not you to use!" we went back to the unit, no a/c, no power, pitch black except for the flood lites of the power company trying to take out old poles and put in new ones. we had food in the refr for lunch and dinner that day- all of it went bad. when we got home, tried to get a refund for the last nite- they refused! per management, the power never went out!! I sent them the pics showing all of the poles down on the ground in front of it, they told me "that was after you left". I had the names of the office people I talked to, everything, sent them copies of the pane tickets and car rental showing we were there. their reply was "if we gave everyone their money back for that nite, we would be in the hole- so no refund for you". I contacted the company we made the resverations thru, sent them everything I sent the paki maui- we got a refund immediately. don't recommend them in the least bit- they didn't care about anyone.

loritC5745UB 02/21/2020

We stayed there thing it would be a nice place . Our room was nice enough bu the pool and surrounding area were so hot, you could not walk on stones surrounding the pool . Forget about going in the pool it was like a hot bath . I felt like we were a Floating Petri dish . We went in for less than 1 minute . Not sure what you can do to cool down maybe some umbrellas ??

Lucinda B (Norton Shores, Michigan) 02/20/2020

We enjoyed this property. We have stayed at other Ashton's and we're impressed by the grounds of this one as well. This one does not have the office on property so influenced the score a bit. The condo itself was nice but a little more dated then others I have stayed at. The bathtub/ shower has a huge step in and out with no grab bars. There is no cleaning service included in the stay without an additional cleaning fee. Towels are in abundance and cheerfully delivered. The dishwasher had something awful in the bottom that we reported. The Lanai was beautiful and beds clean and comfortable. It seemed like this unit hadn't been used for awhile as the plants and end tables were dusty and there were a few bugs (this is the tropics). The beds were comfortable. Over all the stay was great and I would stay at an Ashton again. All three of us enjoyed our stay here. We especially enjoyed our evening visits to the pool and hot tub. Very convenient location. Quiet property which suited our needs. Grills scattered throughout property for use. Gated community with a code for entry. A different code for pool and fitness center. I would stay again.

aarstadj (Seattle, Washington) 01/01/2020

When we arrived it was clear the unit had not been cleaned. My daughter ended up getting lice from the bed, and was bit multiple times by something overnight. The floors were dirty and clearly not vacuumed. Showers weren’t cleaned. Hawaii was beautiful, but will definitely stay somewhere else next time.

Road370849 11/21/2019

Waikoloa Shores located in an ideallic setting, swimming pool, hot tub, tennis court, work out room, close to shops, and A-Bay that is great for kayaking, sailing, and snorkeling. Property is immaculate and family friendly. Home away from home.

lexijbella (Chino, California) 06/30/2019

I booked this trip through Costco, so I expected a nice resort. What I got instead was a completely outdated run down resort. The first night I turned on the lights on the restroom only to find cockroaches crawling around. I wasn't able to use the bathtub because the paint was peeling off. I found other people's trash inside the kitchen cabinet. There was old fake floral arrangements that were placed throughout the room, that were very dusty and dirty. The patio outside was dirty and dusty, with bird poop all over the patio furniture. On top of what you pay to stay there, the day you check in they charge you $150 cleaning fee along with 10% gratuity added on each day, and yet no one came to clean the entire time we were there. I ended up leaving early and booking a room at the Hilton across the street. Payed more than expected on this trip, never again will I stay at this resort, big mistake on my part for not doing my research and trusting Costco.

Tukimon 02/25/2020

Stayed here for 3 nights over the weekend with family including children. The staff is awesome. Everyone we encountered were so nice and welcoming. The amenities are perfect for families. The kitchen has full size appliances which is really nice. Highly recommend.

정민 임 (Seoul, South Korea) 02/25/2020

Fantastic views and friendly, professional staff.It is the best hotel for family trips where you can eat delicious meals and enjoy a nice view.The facilities are a little old, but clean and tidy. The location is so good that I am very satisfied.

Anglez15 (Charmhaven, Australia) 02/24/2020

This hotel had easy access to everything, across the road from the best beach, a short walk to many restaurants and shops. The Tiki bar and grill had the best happy hour drinks and food you want with entertainment every afternoon watching the sun set. A very romantic place while having a great vibe about it, the staff are very attentive and amazing with the service they provide, Daisy was an absolute standout yesterday. Well done to you all, we eat and drink here every time we are in town.

westsear (Seattle, Washington) 02/10/2020

We were not sure about going to Waikiki. The Aston Waikiki Beach Tower completely changed our feelings and we want to go back! Check-in was amazing, with a staff member personally escorting us to our condo and explaining how everything worked. On the way up, she casually mentioned that she saw we were having a special celebration so, if it was okay with us, she had upgraded our accommodation. Was it ever! We stayed on the 38th floor. The condo was large, beautiful, great amenities and had the most amazing view. We did have a couple of questions concerning the internet and tv. Maintenance came up immediately. (There was nothing wrong, we were just not sure how to work some things.) It was also very quiet. We heard no noise from other condos or from the beach. The A/C worked great.

prdutcher (Delmar, New York) 02/03/2020

Great location along the beach front in Waikiki. Rooms were simple but comfortable. Nice view from our terrace to the beach and when we walked out the hotel room door, we had a great view of Diamond Head. Tiki Lounge Bar and Restaurant is on site at the hotel with some decent drink specials and good food. The elevator was different- you punch the floor in before the elevator arrives and there are no floor numbers inside the elevator. That was new for me. We walked to Rainbow Drive In from the hotel, a spot featured on Diners, Drive In’s and Dives. We also had dinner at the restaurant above Duke’s called Hula Grill. It was not as crowded and the food was delicious! Also try Honolulu Cookie Company- the cutest cookie tins and they are delicious! Aloha and Mahalo Hawaii!

letsgoseestuff (Washington, District of Columbia, United States) 02/16/2020

The most impressive thing about this hotel is how friendly the staff were. They'd say hello in a happy and friendly way every time we saw them in the hallways. Otherwise, this hotel isn't particularly impressive. The beds were comfortable, but the rooms small. Our room (partial ocean) overlooked a parking lot and a very nice looking hot tub and pool of the place next store. This is across from the beach, in a super loud and busy area. We could hear street noises even with the doors closed. The elevators are open to the outside but require a key to use. It was the lower cost and convenient option for what we were in town for -- a friend's wedding.

Ade R (Woodbridge, Virginia) 02/05/2020

I am originally from Hawaii, so when I do come "home" I usually stay at Ashton Waikiki Beach. However, I got a descent package deal by staying at Ashton Waikiki Circle. The hotel is small and one of the older ones in Waikiki, which it definitely shows in the hall ways, etc. The rooms are small and the bathroom even smaller. It's good enough for up to two adults, but anything more you will be bumping hips. Every room has a refrigerator but no microwave. There are no iron or ironing boards in the room. You can request one and they will bring it to your room. The plus side, every room has a beach view. Even a partial view is nice, as seen in my pic. Yes, the rooms are small, but the location is great! Waikiki beach is directly across the street, Mcdonalds is next door, famous eggs and things is downstairs. So many shopping and eating options all within walking distance. On a side note, if you plan on renting a car, the hotel only has 22 parking spaces available which is on a first come first serve basis. They assign you a remote that lets you in their garage. If you are lucky to get one of the 22 remotes, then you hold it during your whole stay, which means you have a parking stop your whole visit. Parking is $29 a day which they charge you upon check out. However, if you are not lucky enough to claim one of those 22 spots on your visit, they told me that they have an overflow parking lot 3 blocks away, and the price each day is $10 less. The hotel also charges a resort fee each night. I think it is $25 a night. This fee is ridiculous. The hotel has no exercise room, no pool, no free breakfast,no laundry service, no valet, etc. They will talk it up, that the resort fee includes wi fi, towels to use for the beach, and free dvd movie rentals. Oh, it can be very noisy. I stayed at the top floor (level 14 which is the highest) and the noise level can be high from the street noise. Cars, emergency vehicles, people talking, yelling. There are other bigger hotels as your neighbors, so depending on what side you are on hotel, you can literally yell out to them or see in their rooms. Visa versa. The hotel really doesnt have a lobby either. You kind of walk up to a person behind glass windows to check in/out. Overall it is not bad. Can't beat the location and convenience of everything. Yes, rooms are small, but you're in Hawaii...you should only be in your room to sleep. Enjoy Hawaii!

Fred B (Saratoga Springs, New York) 02/03/2020

This was my fortieth stay at the Waikiki Circle Hotel. The property is directly across the street from the ocean. You can experience the surf directly breaking on the sandy beach or relax in a part of the beach protected from the surf. The hotel is a colorful facility with friendly and helpful staff. Rooms can have an ocean front view or a city view depending on where in the circular structure you are located. The hotel is within easy walking distance of restaurants of all types of cuisines and attractions such as the zoo and aquarium. Definitely a walking friendly environment. Highly recommended.

Olytravelers (Portland, Oregon) 01/29/2020

This hotel was a little run down and the rooms were pretty small. But it was an excellent location and the staff was nice. It is across the street from a swimming beach. It is definitely not a luxury hotel.

amandar692 (Melbourne, Australia) 01/08/2020

Over 20 years we have been visiting Hawai’i and try to stay at The Circle for part of our holiday. All about position position right on the beach , easy walking distance to all main parts of town. Friendly staff, clean , safe, affordable, we love the little circle on the beach .

Odyssey617496 02/22/2020

Black particles over everything floor, rugs, walls, drapes, toilet seat, walls. Would not recommend at all for the elderly or young children. Or a service animals.Building is aware of this situation slowly switching out air conditioners over the next years. Read other reviews. This is more a public service than anything else. The rugs in the halls are filthy. I WOULDNT The men this property or to people with children elderly. Definitely nobody with respiratory issues at all. Location is great. Front desk staff is great! Building management terrible they should be ashamed to expose the public to this!

Janelle T (Saskatchewan, Canada) 02/18/2020

We stayed here in January 2020. Our room was on the 19th floor with Diamond Head and ocean views. We picked this condo because of the kitchenette and its price. I loved having the ability to cook our meals in the condo, BBQ, or walk to a restaurant. I also like the fact that each floor had its own coin operated laundry. It is convenient that we can don't have to pack lots for our 10 day holiday. Our room was located right beside the elevators however there was no excess noise from them. I was pleasantly surprised. The front desk staff were cheerful and helpful when we had questions. A special shout out to Sandi,she loves her job and you can tell .

glennhJ9125OA 02/13/2020

Carpeting was not very clean. Sheets on Bed had holes in them. Housekeeping forgot to clean on scheduled day. Very outdated furnishings. Don't trust the pictures. No where near what You actually receive. Very disappointed in property. Property at Aston Banyan is in great shape. Use the VRBO for that property. Stay away from this 1980's place and no one seems to care . Also heard is was 40 % occupied at the time we were there. Wonder Why ????? We stayed here for 2 weeks and I couldn't wait to leave this place.

pleado1969 (Ballarat, Australia) 01/30/2020

Really happy with the room and location. Great convenience to the beach and shops without being right on top of them. Staff a little icey at times and could be more friendly. Probably lacks a decent restaurant but is central enough that you can go to the many that surround the place. All up, we would stay there again.

jetsetter369 (Chandler, Arizona) 01/13/2020

The accommodations were actually better than I thought and I'm glad I changed my reservation to this property. They were reasonably priced and offered a nice military discount. The room was quite sizeable for 3 people. It was clean and that's something I'm very particular about. They have an excursion desk, in addition to luggage storage and a waiting area once you check out. They allow you to use the showers and accommodations as well but need more ventilation in the changing room. We almost suffocated because there was no air, no windows open or anything and when I asked maintenance to provide, he shunned me off with a bad attitude. That was my only negative experience. The front desk girl was extremely nice and helpful but I can't remember her name. We looked for her everyday because we knew she would be helpful...she was the only African American I saw on the property. We enjoyed our Christmas vacation.

968darcid (Missoula, Montana) 02/02/2020

First of all...this is not a resort nor hotel. Huge disappointment. Our 3 bedroom 802 villa was fithy...Gross and disgusting. The kitchen sink has some kind of gross mold growing around the edges. So out dated, the coffe maker was straight out of the 80s. The glass dining room table had finger prints covering it, like it wasn't even cleaned for our arrival. The out door furniture was so old and weather you couldnt sit in the chairs without getting a splinter. All the baseboards have a thick layer of dust. Windows, glass doors dirty. Our upstairs shower was leaking down a vent into the half bath downstairs. The beds in each room were the most uncomfortable and wrapped in some kind a plastic coving the matress. The grounds are beautiful, but of course it's Hawaii. I can't understand after staying here why it's a 4 star..

Rob7039 01/05/2020

I’m not 100% sure the staff assigned us to the correct Room. There was a baby crib in the room when we checked in . The next day the staff called to see if they could go in the room to get it to which I said use, They them called three more times and emailed twice! This isn’t how I wanted to spend my first day of vacation. They were not very generous with supplies either- I think there was one extra roll of toilet paper and one extra garbage bag. The sofa bed was old and in pretty bad condition. We ended up purchasing an air mattress because there was no way anyone was going to get any sleep on that thing.And i was really unimpressed when we got locked a few days before we were due to check out. .The door code had got changed without notifying us. I wondered what would have happened if we had come back to the unit after office hours? Not impressed anyway- wouldn’t recommend.

maicoman1 (Waikoloa, Hawaii) 11/24/2019

I have been to the Big Island many many time and Colony Villas is the best place we have ever staye 2 pools and nice excersise facilities, and a very nice tennis court to boot. I would come here again without hesitation. Also felt very secure and safe

Lucretia L 11/16/2019

Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Home was well appointed and we did not lack for anything! Centrally located for all of our activities and with a pool and restaurant on property you really didn't need to leave if you didn't want too.

Hugemaniac1 (San Jose, CA) 11/04/2019

These are lovely Villa style units which have fallen upon disrepair. We stayed in Unit 801 which has a great floor plan and nicely furnished. The unit though is showing signs of aging which was apparent in broken blinds lading to the patio. The management company is doing a very poor job: on check in we were missing all sorts of items such as kitchen dish soap, no sponge, a single trah bag, no soap for the dishwasher, a single partial roll of toilet paper in the bathroom among other issues. The blender smelled as if something died inside of it. On the positive side, the sleep experience was good, quiet with good bedding. The fairway views are quite lovely and the grounds are well maintained. These units have great potential but are suffering as the result of management which seems a bit indifferent.

onbalance (Northern California) 02/05/2020

For its location and price, the Ewa Hotel is a solid choice in the Waikiki area. Sure, the physical condition of the rooms and hallways are not the newest or cleanest. But we got a room for three people that included three single beds, a TV, a two-burner stove, fridge, and microwave at a reasonable rate. Breakfast is not included, but the in-room wi-fi is stable and relatively fast. If you need a parking space (extra charge), be sure to check-in as early as you can, because there's a limited number of spaces available. The biggest annoyances were the added fees that are not included in the advertised room rate. That practice is so common among hotels now that it's confusing and almost impossible to compare total price, which is, unfortunately, exactly what hotels want to do.

871cruzr 01/07/2020

Don't be deceived by the pictures posted online!!! Definitely on the contrary and were taken probably 30 years ago. It needs a complete renovation. Because of the scary condition of their one and only elevator, we used the stairs all the time. The only thing nice about this place is its location.

Z2025TEmichaelt (Honolulu, Hawaii) 12/23/2019

This place is horrible. Filthy. You just feel dirty staying here. Male front desk agent at night was very rude. No deadbolt on door. Toilet made noise all night. NO CLOSET OR HANGERS EVEN!!! No outside guests after 10pm. Very limited parking. Will never stay here again and suggest you don’t either.

ellenleffingwell 11/23/2019

Dated hotel, needs some updating. A little less expensive than other hotels in the area. Coffee provided was Excellent. No frills but all we did was sleep there anyway so it was fine. Walking distance to a beach. Long but walkable distance to the shopping. Elevator was clunky but worked. Covered parking area a bit small but was nice to have. Did not like paying the $30 extra a day for parking. And was not expecting an additional $130 cleaning fee, but we had booked through a different site, not Ewa directly.

James L 11/03/2019

The Ewa Hotel reminds me of a cross between some places I've lived. I've lived in cinder-block military barracks, and I've lived in an old building in San Francisco. Like the SF apartment, it's close to natural beauty. One of the reasons I chose the Ewa between the lower-cost hotels is that instead of window air-conditioning units; noise right over the bed, the Ewa has quieter units, and they work well. The other reason is proximity to Waikiki Wall / Queen's Beach. The cleaning staff is excellent and pro-active about removing wet towels to keep humidity down. One disappointment - the roof deck is not handicap accessible - the elevator stops the floor below. During our stay, the other guests were friendly and the staff was excellent. Advice from another review - get a balcony unit! Even though the balcony is small, we were very glad to have it.

syncito (Elche, Spain) 02/27/2020

We found this hotel to be a very good choice. Ample room, nice kitchen, and very good view out of the balcony. The staff were friendly throughout our stay and arranged an early check-out too. Room cleaning was generally good but we did find some occasions in which the room hadn't been properly cleaned. Otherwise an excellent stay. Cheaper parking is available around the building in the marina but they also offer their own valet and self-park parkings.

chimayred (New Durham, New Hampshire) 02/23/2020

I had a lot of anxiety about this based ono the reviews. But it was the least expensive of all the hotels we checked. Downside? Well, there’s a $28 daily resort fee no matter whether you use the amenities. Oh well...Valet parking is also $28 a day. But the valet service is fantastic. Never seen one as friendly and efficient. These folks hustle. Tip well. Tip often. Now, the hotel - historically, this was one of the first on the Waikiki beach, and was initially a bit of a white elephant. Ultimately they creatively carved it into 4 options, condos you could buy and live in, condos you could own but rent to “hotel” guests, straightforward hotel rooms, and hotel rooms you could own and ‘rent” to guests via the hotel. Now, reading some of the negative comments made it clear that some of the wanting experiences were in the condos, which apparently the hotel has little control over. So heating/AC issues, hot water, cleanliness, etc were less predictable. Somehow, we got a basic regular old hotel room, second floor, water view, balcony. The room was huge, clean, pretty modern, hot water and AC worked perfectly, quiet, good sleep. Absolutely no complaints, completely exceeded our expectations. Good shopping in the lobby - ice cream, souvenirs, wood art, coffee place, several hotel eateries.

rusty2010 (rusty007) 02/18/2020

So we went through a rental company with this place. Facilities were good and location being smack bang in the middle between the mall and Waikiki was a bonus. The room was spacious and beds comfortable that was pretty much about it. For the wee bit of tv we wanted to watch it was difficult to figure out. Kitchen wasn’t very well equipped. Could have had a few more towels, beach towels, laundry basket and a simple broom to clean up during our long stay. The room and balcony could have been a bit cleaner too. Would I stay again? Definitely but in the hopes of a cleaner well equipped room for next time would be nice?

SueK167 (Laguna Woods, California) 02/16/2020

Nicely located property at Ala Moana end of Waikiki. Convenient bus stop just out lobby. Recommend diamond head wing facing the ocean, 6th floor or higher. Tons of shops and restaurants to walk to. Walking distance to two sandy beaches. The building is dated but has ac and is a terrific value. Recommend you book thru vrbo or other service whereby you can select the exact unit you want before you arrive

sirine_au (Brisbane, Australia) 02/07/2020

Nice hotel which is a combination of hotel and privately rented condos. Has everything we need including restaraunt and convenience store located in the lobby. Bus and trolley stop on the doorstep, walk to the worlds biggest outdoor shopping centre. Close to the beach and friday night fireworks

syncito (Elche, Spain) 02/27/2020

We found this hotel to be a very good choice. Ample room, nice kitchen, and very good view out of the balcony. The staff were friendly throughout our stay and arranged an early check-out too. Room cleaning was generally good but we did find some occasions in which the room hadn't been properly cleaned. Otherwise an excellent stay. Cheaper parking is available around the building in the marina but they also offer their own valet and self-park parkings.

chimayred (New Durham, New Hampshire) 02/23/2020

I had a lot of anxiety about this based ono the reviews. But it was the least expensive of all the hotels we checked. Downside? Well, there’s a $28 daily resort fee no matter whether you use the amenities. Oh well...Valet parking is also $28 a day. But the valet service is fantastic. Never seen one as friendly and efficient. These folks hustle. Tip well. Tip often. Now, the hotel - historically, this was one of the first on the Waikiki beach, and was initially a bit of a white elephant. Ultimately they creatively carved it into 4 options, condos you could buy and live in, condos you could own but rent to “hotel” guests, straightforward hotel rooms, and hotel rooms you could own and ‘rent” to guests via the hotel. Now, reading some of the negative comments made it clear that some of the wanting experiences were in the condos, which apparently the hotel has little control over. So heating/AC issues, hot water, cleanliness, etc were less predictable. Somehow, we got a basic regular old hotel room, second floor, water view, balcony. The room was huge, clean, pretty modern, hot water and AC worked perfectly, quiet, good sleep. Absolutely no complaints, completely exceeded our expectations. Good shopping in the lobby - ice cream, souvenirs, wood art, coffee place, several hotel eateries.

rusty2010 (rusty007) 02/18/2020

So we went through a rental company with this place. Facilities were good and location being smack bang in the middle between the mall and Waikiki was a bonus. The room was spacious and beds comfortable that was pretty much about it. For the wee bit of tv we wanted to watch it was difficult to figure out. Kitchen wasn’t very well equipped. Could have had a few more towels, beach towels, laundry basket and a simple broom to clean up during our long stay. The room and balcony could have been a bit cleaner too. Would I stay again? Definitely but in the hopes of a cleaner well equipped room for next time would be nice?

SueK167 (Laguna Woods, California) 02/16/2020

Nicely located property at Ala Moana end of Waikiki. Convenient bus stop just out lobby. Recommend diamond head wing facing the ocean, 6th floor or higher. Tons of shops and restaurants to walk to. Walking distance to two sandy beaches. The building is dated but has ac and is a terrific value. Recommend you book thru vrbo or other service whereby you can select the exact unit you want before you arrive

sirine_au (Brisbane, Australia) 02/07/2020

Nice hotel which is a combination of hotel and privately rented condos. Has everything we need including restaraunt and convenience store located in the lobby. Bus and trolley stop on the doorstep, walk to the worlds biggest outdoor shopping centre. Close to the beach and friday night fireworks

Doug B (Walkerton, Canada) 02/27/2020

Nice hotel - average room with Kitchenette. Well stocked - staff were very friendly. Room was always cleaned. Had a small problem with our safe and it was fixed about 10 minutes after we had talked to the people at the front desk. Fish Hook Cafe - part of the hotel very good food. Only thing would have been if it had stayed open past 2pm. No restaurant in the hotel for dinner. We were close to other good restaurants.

75amlb 02/25/2020

OH MY GOODNESS! CAN I START OFF BY SAYING MAHALO TO ALL STAFF OF THIS HOTEL!! My husband & I just got married & we are celebrating our honeymoon here in Hawaii before moving to Japan. I am from the Philippines & so this is my first ever time here in the United States. What a great idea was it to not only come to Hawaii for our honeymoon. But staying in this hotel by far has been absolutely amazing! Everything from cleanliness, professionalism & customer service. I wish we never left!!!! I felt guilty because there was a guest behind me waiting to be served by your wonderful front desk staff. But their customer service was so great that they actually listened to my husband’s terrible dad jokes..... which I think they laughed a little too hard about because he’s really not that funny. But thank you Alexis, Kim & Martha for taking one for me and listening to him talk up a storm. The restaurant they have on property on the lobby level was as locals say “broke da mouth laddat” which I think means very delicious. So delicious in fact that I nearly had a “kanak attack” - I think means food coma because even if I was already so full, it was so good I ate it all. I could go on & on about how great my stay was but then I’ll really be my husband’s wife. Haha!! Mahalo again Luana ohana, especially again to Alexis, Kim & Martha!!

chastityd87 02/25/2020

This was my first time staying at the Luana. My friends and I had a wedding to attend and because of the out of town guests, we decided to spend some time together in Waikiki. We chose the Luana because of the Location and also the affordable rates they had to offer. From the time we booked our reservations, to the day of check-in, and check-out, our expectations of their customer service were definitely exceeded! A special thank you to the Front Desk agents- Kim, Alexis, and Martha who helped us with our reservations from day one. They went above and beyond to help accommodate our large group and made sure we were taken cared of upon our arrival. We had two rooms, which were spacious and clean. They even accommodated an early check in and check out that we had requested, which we were informed was not guaranteed but based upon availability of the day of. Also, James and Chet were more than helpful on the day of check in assisting us with our cars and luggage! Kim, Alexis, Martha, James, and Chet exuded the true meaning of "ALOHA" and made us feel at home!!

LeviTheGlobetrotter 02/15/2020

This review is way overdue but as a frequent traveler who constantly relies on reviews to book my hotels, I'm compelled to write this review. I moved to Oahu last Fall and stayed at Luana Waikiki over 2 months before I moved to my new house. I had plenty of hotel options in Waikiki and around the island but Luana won me. It is conveniently located in Waikiki and close to the beach, Ala Moana, and lots of restaurants. And most importantly the rates were reasonable and affordable. The rooms are individually owned but they do a great job maintaining them. There's Hook Cafe that offers some quality food...if you go there you must try the egg shooter..so yummy! The front desk staff was friendly and always willing to help. Martha at the reception always had a smile while greeting guests, and made you feel welcomed and acknowledged. If I had a hospitality or customer service business, I'd want people like Martha to be the face of my business. Very professional, gives one full attention, and always took the time to make sure my questions were answered. The hotel does a wine Wednesday where hotel guests get to drink wine and socialize. They have bbq grills and they offer fresh lime/cucumber water every morning. Overall I enjoyed my stay here and I've already recommended a few people to the hotel. I'd stay here again.

who_we_talkin_about (Topeka) 02/08/2020

We spent 4 nights at the Luana at Christmas and could not have been more impressed. The location is perfect, about a five minute walk to Waikiki Beach but without the crushing prices of staying on the beach. The room was quiet and beautiful. We will definitely stay here in the future.

771kathic 02/18/2020

Amenities are top-notch first class, private beach where you can view whales, cabana's, paddle boarding, coffee, ping-pong, cafe, spa, breathtaking swimming pool, jacuzzi etc. If you can, book Room 111. It's a once-in-a-lifetime opportunity with a patio. We stayed in a luxurious suite 4 days on daughter's first trip to Maui. Management really took great care of us and made trip heart-warmingly special. Healing on the island made our trip the best. Massages at the Spa was breathtaking too! Will definitely book this place next trip to the Island. Mahalo.

Jerry K (Adelaide, Australia) 02/07/2020

My wife and I stayed at the Maui Kaanapali Villas in January 2020. We stayed in Room 623 for just over a week. This room is in the main high rise building. The location of MKV is excellent. It is right on the beach and an easy walk to other hotels. It is only a short drive to Lahaina and all of its shops and restaurants as well as the activities. The grounds are very well kept and certainly give you a feeling of being in a tropical paradise. The pool is well maintained and just off of the beach. There is a secondary pool although I never used that. The Fitness Center is very well put together and was never too busy. There also is a laundry area near the Fitness Center. There is a sundries shop near the lobby although I never used it. One of the two elevators is currently under repair which slows things down some. There also is a very clean and well stocked BBQ area. I met a few guests around the BBQ and it was a great alternative to restaurants every night. Our room was very clean and quite spacious. It had a full kitchen, a nice eating area, a roomy living room, a large bathroom, and a very large bedroom with two beds. It isn’t overly fancy but it is fit for purpose and was a great alternative to the Kaanapali hotels.

Bsshantz 02/06/2020

Resort was clean but the room was disappointing. It needs some updates...mattress was poor, ceiling fan rumbled and the overall musty smell was lass than desirable. Parking was very frustrating as well. Overall I expected more for the price.

hnurocb 01/23/2020

It was a very nice experience in Maui. The weather was very unpredictable. Most of the time we were there it just suddenly rain. The condotel we stayed was okay. A little bit dated and definitely needed some upgrades especially the bathroom. We booked for a garden view but there was no view of a garden. It was more of a street view. Overall, I would say Maui is a very place to visit. It's so easy to drive around, there's not much traffic. There were a lot of activities to choose from and the shops were just as interesting. We did not swim near our hotel because the water was so deep. We had to drive about 2 miles away to find a nice public beach.

Nauticow (Wilmington, North Carolina) 01/04/2020

Based on the reviews I was expecting a bit more. We had a 2 bedroom suite over Christmas. Each bedrooms had 1 queen bed. When I booked I was assured we would have 2 twins in one room which works for my 2 adult children who cannot share a bed. The sofa bed in the living room was inadequate so we had to rent a cot for an additional $30/night for my daughter to sleep in the kitchen. We had a "garden view" which wasn't much - do not expect any glimpse of ocean from the room. The laundry facilities were nice and gas grills were available. The kitchen in the suite was more than adequate for the bit of cooking we did. It was about a 2 minute walk to the beach from our unit and the hotel is convenient to stores and town and the hotel is on the beach walk. The beach is typical for west Maui and provided good swimming - not on a reef so not the best for snorkeling. All chairs etc... are an additional rental fee. It was less than I expected based on the website and other reviews, and therefore a little disappointing but was definitely adequate for our stay.

shaunl693 (Lihue, Hawaii) 02/25/2020

I really enjoyed my stay at the Pagoda - it is a little bit of an older hotel, but the lobby and rooms are renovated and modern. The room was clean and comfy, the beds very comfortable and koi pond and restaurant/bar are very charming and comfortable to eat in and have drinks. The views are good and shower was great and nice and hot! I didn't have the dinner buffet, but the breakfast buffet is delicious and priced right. All of the staff were very friendly. I only had two issues while there: A minor cleanliness issue in my first room, which when I told the front desk agent (didn't get her name) she immediately moved me to another room with a smile. Also, I could not get the tv off of anything but the menu screen - none of the remote buttons did anything - but did not bother to mention it as I decided to just go to bed. The neighborhood was decent, with several good restaurants nearby as well as some fast food and WalMart for supplies and the hotel also has a shop for supplies and gifts. I will choose this hotel again, since it is much better than other hotels in the affordable price range. I would be great to stay here as a couple.

excessbaggage808 (Island of Hawaii, Hawaii) 01/18/2020

Pagoda Hotel is located on the island of O’ahu. Check-in was very fast. All employees at the Pagoda are very nice and accommodating. Especially Ron. Look out for him at the front desk. There is a $200 security deposit. You have an option of paying cash or charging it to your credit/ debit card. Cash security deposits are returned to you upon checkout after the staff checks to make sure that the room is not trashed. It takes several days for security deposits placed on your card to be returned. WiFi is free. There is a small pool, a laundry room and a mini convenience store located on the ground floor. There is also a free DVD dispenser on the ground floor. DVDs are loaned out one at a time. Free daily local newspapers are located right next to the DVD dispenser. Free sunscreen is also available from the front desk. There is also a free, air conditioned shuttle that stops at all other Aqua properties. The drivers are very nice and are more than happy to give you advice on what to do and where to eat. Since there are numerous Aqua hotels, the stops will vary. You can check the shuttle’s route progression on the screen that is in the hotel’s lobby. The shuttle usually stops at the Pagoda every 15-20 minutes. Consider using the shuttle if you want to check out Waikīkī and other areas of Honolulu. There is also a Pagoda restaurant that “floats” on a koi pond. Buffet and ala carte is available. Prices are reasonable and be sure to ask for the restaurant coupons upon check-in. Parking is located across the street right next to Ross Dress For Less. Our room was located next to the elevator and there was no problem with noise. Our room was clean and included a microwave and mini fridge. Housekeeping and maintenance is very quick and friendly. The Pagoda is in walking distance of numerous restaurants, stores, nail salons, Don Quixote, Wal-Mart, Ala Moana shopping center, Walgreens, and Target. Choose the Pagoda if you would like affordable accommodations and a very welcoming staff.

John J (Hilo) 01/10/2020

Hotel is old but nice. They wrap blankets in sheets, but carpet looked dirty. In room microwave oven and frige. Free parking and great location. If you're kamaaina, they have special rates usu. lower than anything on internet. each room has 2nd sink and small counter OUTSIDE the bathroom. Makes getting ready to go out quicker for families. Microwave oven and frige make eating leftovers easy. Grocery store 5 minute walk away. Walmart, Samsclub, Ross all across the street. Not as nice as big name hotels.

BernieMat (Cohasset, Minnesota) 01/06/2020

This is a 12 story hotel within walking distance of the Ala Moana mall and Waikiki beaches. This is not a new and modern resort, but the rooms are comfortable and the price is nice. Each room is cooled by a through the wall AC unit. Service from the staff is great. For added security, you need to use your room key to operate the elevators in the late afternoon and evening. You pay for parking which is in a convenient garage across the street. The only thing keeping this from a 5 star rating is the age of the facility. I would gladly stay here again.

centralcoastagal 12/02/2019

MOLD EXPOSURE VERY HIGH! We came to the Pagoda Hotel for a 2 day conference. It was suggested we stay at the Pagoda and were offered a special rate for our stay which added up to $179 per night. We were given a "deluxe" room. On the 12 th floor, we found our room and entered to immediately notice a moldy smell. The carpet at the end of the bed was in a small depression, and the carpet itself was wet and spongy. On the interior of the A/C window unit you could see it was covered with black mold, and there was actually a huge - 1/4 inch mold spore hanging on the edge of the window frame, just above the a/c unit. There was mold coming through the paint on the ceilings, walls, and in the shower the mat was circled with mold. It looked as if a recent paint job had been intended to cover the mold seeping through. Attending our conference in the room above the Koi pond was no better - mold smell blowing all day through the a/c, with many of the attendees complaining about trouble breathing, raspy throats, and hoarse voices by day 2. By the end of our stay I was so sick that I was unable to speak directly with the hotel staff, altho they did a great job of ignoring us as we checked out and waited for our ride to the airport. Now that I am home and beginning to feel better, I am following up so no one else has to experience this dangerous place. MY ADVICE IS DO NOT STAY HERE. MOLD EXPOSURE IS EXTREMELY HIGH. I have attempted to contact the health department, and have yet to speak with an actual person. I have today called corporate office for Aston Aqua, the owners of the Pagoda Property and await a return call.

Trip767675 12/11/2019

I rented this townhouse because my daughters cheer team picked this location. I arrived at 1:30am for check in, super quick check in. I get to my unit, immediately 2 roaches walking on the kitchen floor, the rugs are beyond dirty and stained, the patio slider is missing about 10 blinds, upstairs one of the bedrooms smells like corn chips, stains all over the carpets and walls, floors are all slippery with my sneakers on mind you, hallway and bathroom lights do not work at all, I had to use the flash light on my phone to go to the bathroom. Absolutely not worth the money they charge, I’ve seen better at local hotels. Not sure why they charge such a big cleaning fee, they definitely are not cleaning well at all. Highly disappointed and will be seeking a refund in the morning when they open.

sharonsU5899US 10/30/2019

This was an interesting find, for sure. Once we were checked in, we went to the unit and went upstairs to check out the bedrooms. The master bedroom bed looked like someone had been sitting on it, one of the pillows was not in place with the others, and my first thought was that someone else had been sleeping in the unit. It made me very uncomfortable. We immediately flagged down a maintenance person who said that the entire unit was indeed ours and that no one else was renting it with us. The unit has a great kitchen but some of the floors looked like they were not cleaned properly. Also, the entire place was extremely sparsely appointed. No lamps in the living room, rug under coffee table looked unclean, no windows in this unit, except for a window in the bedrooms, felt like a cave. It served our purpose but I would not rent here again.

Lorraine B (Little Rock, Arkansas) 09/11/2019

When we arrived, we were pleasantly surprised by the spaciousness of the townhouse. We each had our own room and bathroom. The kitchen was spacious and comfortable. We really enjoyed our stay!! We’ll definitely be back to visit in the future!!

44tripashkar88 (Dearborn Heights, Michigan) 09/04/2019

The space is great, the location is great but the service is bad below my expectation. We have to was our own towels, every day we have to ask for coffee and shampoo, we have to throw the garbage , no towels at the swimming pool They don't clean the condo, they don't even come inside. We were not happy, we knew it is a condo but i was expecting some type of service , yet they charge us $90 cleaning fees

193MandyR (Prague, Czech Republic) 07/28/2019

We just arrived home after 10 fabulous nights in this 3 bed town house, we all loved it. We stayed here two years ago and liked it so much we returned and it didn’t disappoint. Check in was super quick and easy, on arrival at the house the carpets were still a little damp as the whole upstairs carpets had just been cleaned so the house smelt clean and fresh and they dried in no time so not a problem. The only downside was the fully equipped kitchen was actually barely equipped, there was a kettle, toaster, microwave, coffee machine, super large oven / grill but no utensils, not even a baking sheet or spatula/ wooden spoon. So couldn’t cook a home made meal, had to use a carving knife to take a pizza out of the oven! On the plus side it’s great having a large washing machine and drier. It’s a lovely little gated community, there is not much outside space just a tiny paved area at the back but no garden furniture, it was too hot on our visit so we were happy indoors with the aircon. Great pub/ restaurant 5 mins walk away Millers also a Chillis, Publix 10 mins walk and a pharmacy. The traffic was a major problem during our stay, Disney is 20 mins drive but took 90 mins!!! The I4 is super congested at this junction for no obvious reason. We took lots of different routes to try to avoid. Overall loved it and would stay here again.

DonS1735 01/16/2020

We stayed for a week in unit 5208 and the only negative thing I can say is that the floors are thin. We heard every step the people made in the unit above us. Luckily we were so tired from our days of adventure (Disney, Universal, NASA) that we hardly noticed. The unit was clean and the staff were excellent. Could use a chin up bar in the gym though. The pool is top notch and location was perfect. No tolls required going to and from the parks. We would stay again.

Fedora738 01/15/2020

Stayed here with my family the week of December 27 to January 3 2020. So many things wrong here I will just list them. Room not ready even after check in time. Broken furniture in our room, never repaired Phone not working and was never repaired No bath towels till end of second day there. No pillow cases for the week, was told there was a shortage Dirty room from previous guest, No daily cleaning although they charge you a cleaning fee on your credit card without our knowledge. No towels available when we went to the pool, was told there were no more. Only one role of toilet paper, had to buy our own. No paper towel, had to buy our own No garbage bags provided other than the one bag in the container. Had to bring your own garbage out to the back bins that were overflowing. Property was littered and employees would just walk by. Staff did not appear to be happy to be working here. Was charged a daily resort fee to our card that we were not told about. Even with the cleaning fee and resort fee our card was charged an additional $79. U.S. that could not be explained and we were told before check out that it would be removed and our receipt showed it as a credit, but when we got home we checked with Visa and we were charged the full amount. Now waiting 15 working days to start complaint with Visa.. So many other guest were at reception making complaints so I knew it wasn't just us being unlucky but the problems here are wide spread. Now reading the negative reviews and see the same complaints. This was a package deal through Sunwing but they have not yet responded to our complaint.

corriefan47 (Toronto, Canada) 01/10/2020

First of all this was our third stay here, so we did enjoy in the past. The unit we were assigned to this time needed a lot of work. The coffee table was broken and was in the dining room and the stuffing was coming out of the couch. We also had an issue with an overcharge and no one before we left to go home could resolve it. Finally we received a phone call from the General Manager who promised to call back but that was a month and a half ago and not a word. Visitors beware, make sure you ask for a copy of the forms you sign when you register. We were promised that certain fee was waived and the forms we signed reflected that, hence the overcharge. Never again!!

FlyingEagle86 (Eagle Pass, Texas) 12/31/2019

We rented a condo on Airbnb at Tuscana Resort and this has been our best Accomodations ever. We stayed here one full week and enjoyed our three bedroom and two bathroom luxury condo. We are definitely coming back to this place. The Disney parks are within 10 minutes from here. Many restaurants and shops near this place as well. All of my family loved this place.

TravelMom055 (Mississauga, Canada) 12/31/2019

We have stayed here 3 times in 4 years and have seen a decline in the condition of the rooms. This time (Nov 2019) we stayed in a 2 bedroom and found the tiles popping up from the shower floor - we had to wear flip flops to take showers. The soap holder in the shower doesn't hold anything as it now tilts forward (so soap slides off!). Other shower tub kept clogging. Bed sheets very worn. Mold in both bathrooms. Water pressure not great (was better in previous visits). TV streaming service is horrible - had to reset with password every time we used the TV and s-l-o-w. Maybe consider using the resort fees to up date the rooms. We told the front desk upon our departure of the issues so the next guest doesn't have the same loose tiles.