asaid121918 08/22/2019

Friendly staff, modern décor - we stayed twice at the beginning and at the end of our holiday - we were upgraded to an amazing suite the second time around and loved it. They also have complimentary sunscreen and a beach bag which you can use during your stay - original and very useful

imapiggy 08/21/2019

Our stay at the Surfjack was phenomenal. The staff was amazing, every step of our trip was seamless and easy. The valet team was especially helpful, I really will miss them. They provided tips for where to go and what to do. Some of their suggestions ended up being the highlights of our days. We enjoyed the adjacent coffee shop and restaurant; the baristas and bartenders were quick and very friendly and the drinks were delicious. Overall, you can tell the hotel has old bones and is a bit creaky, but the recent renovations are really beautiful. You feel like you're in a trendy, tropical oasis, perfectly instagrammable in every way. The pool was clean, well-sized and never too crowded; we spent a lot of time there. We were lucky to get a balcony overlooking the pool and enjoyed nightly snacks and drinks there while people-watching—the silent disco was especially entertaining. Nightly local musicians really added a nice ambience to the evenings. Mahina & Suns had delicious fries and cocktails at very reasonable happy-hour prices and was conveniently located near the pool. Their dinner was expensive, but with our $10/night credits we got a good meal with some drool-worthy pizza and a tasty sampler of their more popular menu items. I definitely suggest the pizza...and the fries. I do wish we had tried brunch. Olive & Oliver is really trendy—those little illustrated coffee cups!!!—and I loved looking at all the beautiful things they sell. Everything was a bit too expensive for me, but fun to look at while waiting for my espresso to extract. The pastries at the coffee shop were amazing—the banana bread in particular. I did wish they had some Hawaiian-grown and roasted coffee on tap. Some gently suggested improvements (because overall we thoroughly enjoyed our stay and these were minor things we noticed that would have put our experien over the top): -Serve coffee earlier; ideally at 5:30 to get the early-risers trying to catch the sunrise. -Consider adding white noise machines? (Lots of stomping in the room above.) -Hangers / storage for wet towels, clothes, and sandy beach stuff outside -A full-length mirror in the room -Allow kids to swim later. We definitely would have enjoyed many drinks (and fries) by the pool in the evening while our daughter swam. -Recycling in the room / facility -Beach toys for rent (big plus for sustainability.) Lastly, if you meet the zebra dove with only one toe on each foot, his name is Deuce and he likes the fries.

Discover802692 (Dallas, Texas) 08/21/2019

We really enjoyed our stay at the Surfjack. Tiki at the front desk is so incredibly helpful and attuned to customer service. From our original booking on the telephone to check in for room selection to check out - Tiki was the kindest most helpful that we could have asked for. Our rooms were wonderful and the pool was lovely after a day of sightseeing. We had pizza and salads in the restaurant and it was very very good. We would stay here again when visiting Honolulu. Very pleasant experience in every way. Close enough to the beach and shopping but not in the craziness of Wikikki Beach - so very many people it was not relaxing. We enjoyed the laid back atmosphere at Surfjack -- just great!! Thank you for a wonderful stay!

jay22200 (Honolulu, Hawaii) 08/21/2019

Nice boutique hotel. They staff was friendly. Served you complementary refreshments while waiting to check in. Room was spacious and clean! Walk in shower. Great location, felt safe because it was close to busy traffic area.

Kyoko3009 (Kumamoto, Japan) 08/20/2019

We were really enjoyed to stay surfjack. We requested 'pool view and upper floor room' and we stay room 944, it was very nice. Morning coffee at pool side was very good. We hope we will visit again in near future.