The 41-story Aston at the Executive Centre Hotel is the only hotel in downtown Honolulu that has floor-to-ceiling windows where you can take in spectacular views of the city, harbor, mountains and ocean. Located within walking distance of the State Capitol, government offices, the city’s financial district, Hawaii Pacific University, Aloha Tower, and Chinatown, it's convenient and easily accessible. Each of the hotel’s spacious suites offer separate sleeping areas.
We stayed here due to its proximity to NCL Cruise pier. It is an urban hotel that is really a set of condos. Arriving at 9 pm there were already numerous homeless people on the street in close proximity to front entrance, which is an escalator. Our Uber driver told us not to walk around after dark. The woman at the front desk told us, yes, there were numerous homeless out there, but “if you leave them alone, they won’t bother you.” Not the Aloha welcome we were expecting. So the location, other than being close to pier, is really bad and should be avoided.
To make bad matters even worse, the hotel is just a set of condos managed by a management company and is not managed well. I agree with other reviews that their employees don’t care because it’s not their property, a common issue with like properties. They know nothing of the rooms. We upgraded to a water view and I posted a photo of the view. Hardly any water and lots of industrial equipment. The rooms are suites, but there is no curtain on the French doors dividing the bedroom from the living space. So it cannot be used as a suite, as someone cannot sleep while your partner is watching TV or even reading in the living area. The room was sparse with nothing to sit on except a low quality pull out couch that slid when you sat on it. No rugs or carpet, our room looked more like a dressing room in Macy’s than a hotel room. The air travel above hotel is very loud and disturbing, and our room had a steady set of loud thumps that came on a regular basis, also very disturbing. As a added bonus, if you stay on the weekend, the restaurant is closed. Not even a coffee bar in the lobby with muffins. Nothing! Instead they give you a map to venture among the homeless outside to find a nearby Seven Eleven or Starbucks. The TV operation is also incomprehensible to operate with a explanatory card providing numerous sets of codes to just turn it on. It didn’t work the first five times we tried to turn it on. The simple on/off switch on the remote does not work normally.
In short, I would avoid this “hotel” as it is not a hotel at all and is not safe at night. Need to take Uber to dock anyway do I would recommend staying at a real hotel in a safe area that has basic amenities that this place lacks.
I wish that the room was like the photo
We stayed here as it is closer to the airport than most hotels in Honolulu. Unfortunately we found that the rooms are run down. The walls in the rooms are in poor condition and the bathrooms are extremely dated. Our suite was very clean and the carpet had been shampoo'ed recently. A large bed as advertised. There are some good restaurants in the neighborhood (10 minute walk). The pool is very basic.
Terrible stay with staff that don’t care and can’t even apologise
Paid for a corner suite with a king bed, get in the room, has two singles. When we raised it with the staff we were told not there fault, they don’t know what are in the rooms.... got moved to a room which was half the size with half the features and no compensation... told we would be called if a room matching our reservation came up (we were staying 4 nights) guess what no calls... I would of let it go if the staff could of admitted the fault and apologized, instead all I got was it’s not their fault and they don’t know what’s in the room... clearly not true! Would not recommend booking here... no guarantees you will get what you paid for! At least our friends on the same booking did... half right!
Downtown Honolulu's Best
Chinatowns night scene is really happening now and this puts you within easy walking distance. Yes, you have to pass by the "street life" of Fort Street Mall but, hey, that's life in the city.
Aston has a good product here, especially if you want to be convienent to any business, government, or the most interesting restaurants in Hawaii.
Hint: there's a good supply of VR in this building as well.
Great downtown location
I have had several opportunities to stay long term at the ASTON and each visit and experience has been great.
The staff will greet you each morning if you are engaging with them. They will go out of their way to address any questions or concerns you have about your room, your stay, local destinations and directions to anywhere you want to go. They will even make arrangements for a cab which will pick you up right out front but understand if you want to take Uber or Lyft instead.
Now for those who have made comments about the neighborhood...lets say that the neighborhood at night is no different then any large city you have visited and yes there are homeless but they have never approached me during any of my stays like in some big cities (SF, CHI, ATL, NY) I have been to and I feel totally safe.
Now for the rooms, yes they may not meet some peoples expectation and the hotel is working on improvements and upgrades. The rooms are clean, large with Flat screen TV in bedroom and sitting room not to mention having all of the amenities a person needs who wants to cook for themselves during their stay. And if you are missing anything the staff will promptly make sure you have what you need or replace what is missing.
If your room does not come with a washer dryer the hotel has a laundry room onsite with plenty of washer dryers.
Not all rooms look out to the water so make sure when you book mention the type of view you would like and how high up you want. The staff will make every effort to accommodate your requests.
For those who are noise sensitive, yes you might hear an occasional siren but where can you go in a downtown setting that you cant. Even in Waikiki you have lots of noise.
All I can say is don't be discouraged by the reviews, check it out for yourself. Google Earth the area and see for yourself.
I often walk late at night and see many local runners taking advantage of the less congested nights to get in a run. Did I mention there is a 24 hour Fitness just down the block.
Did I mention there are three Starbucks within walking distance. And for those with a fast food on your mind a McDonalds and 7-Eleven plus many local eateries like L&L Hawaiian Barbecue for a taste of the island.
Oh and don't get me started on the fresh doughnuts just across the street. They open early and the selections is fantastic.
No one thought to mentioned that there is a Walmart, Walgreens and Longs drugs within the block radius for those items you left behind. Lets not forget Ross for clothes and just a short walk is a Safeway grocery store. Sam's and Costco are also a short walk or Uber if you don't like to walk.
In my opinion the Aston at the Executive Centre Hotel is great destination to stay if you have business in the downtown area.