SarahS_07 (Rockhampton, Australia) 10/13/2018

First of all, location of hotel is good, friendly staff and hotel room was comfortable. However, wifi was absoloutly abysmal. Was told to connect to the hotel wifi with strongest signal...this did not work at all in the room. It would constantly drop in out of service or it would connect and then disconnect after about 1 minute. Air con wasnt working for first couple of days, didnt worry about it as there was a nice breeze. Notified reception when it was needed as it was muggy. It worked for one day and went to use the next day and didnt work again. Didnt bother asking to get fixed again as the breeze came back for the last couple of days.

SFcatamount (Santa Fe, New Mexico) 08/19/2018

Our family of three was in Oahu for a couple nights before hopping over to another island and the Ewa was exactly what we needed: a reasonably priced, comfortable hotel in a good location for a short stay. Pros: Price (relative to other places in Waikiki), location (short walk to the beach and pretty easy access by car to other nearby sights). Comfortable beds. In-room fridge was handy. Lots of eating options nearby for all budgets. Our room was on the seventh floor and we enjoyed a quiet, undisturbed stay. No lanai but could catch a glimpse of the ocean from the window which was unexpected. Front desk staff helpful and friendly. Cons: Yes, it's an older property but seems well maintained. The one elevator is old and slow, but better than nothing ... just be prepared to wait. Parking is nearly non-existent and expensive (par for the course in Waikiki). Of those that do exist, the spaces are very tight and hard to get into. We felt lucky to find the Ewa and I must say I've spent more for lesser places in previous trips to Waikiki.

nko2801 (Austria) 08/12/2018

Good-bad-good: Good: Location is great! Right in Waikiki and Diamondhead in sight. Numerous shops and restaurants very close. Bad: When we first got there, they put us in a tiny and umbelievably noisy room. It was like sleeping IN the elevator and RIGHT NEXT to our neighbors' TV. Would have ruined our stay on Oahu. However,... Good: ...once we talked to the front desk they immediately gave us a beautiful and quieter room and we had a wonderful time!

drkreitzer (Cedar Rapids, Iowa) 07/12/2018

Awesome location lovely staff but hidden charges the anemities cost you 17.00 a day extra on your bill. Not sure why everything can’t just b straight forward That charge was for newspaper which I never saw and shuttle service which I never used and internet we are in the middle of a medical emergency and really don’t need the surprises added to an already expensive scary time

travelocityknome (melbourne) 03/31/2018

The Ewa Hotel was just what I wanted. It's a budget conscious hotel near the beach, waikiki strip, the local bus and an awesome food truck (Mami's Empanadas). It is a good hotel (decor is of the 80's) with friendly staff. It's maybe not as fancy as those on the strip, however it is clean, friendly and recommended for its price point. The rooms have enough space for you to spread out, bathroom is good and beds are comfy and on site laundry at an affordable price. We opted for a kitchenette to save $$ on meals and opted to do breakfast ourselves most days using the facilities and getting supplies from ABC Store or Food Pantry. Good location at the Honolulu Zoo end of the strip.

Duley62 (Perth) 09/23/2018

Do not be fooled by the ads on the booking website. There are major renovations being done on the hotel at the moment which I understand would cause some disruption however this is not mentioned in the ads or in the confirmation email. We arrived at the main entrance only to find out you had to walk around the block to get in via the rear entrance, Wifi is only available in the reception area, no tea, coffee or milk in the room, had to go down stairs to get more towels as not enough in the room, no lift and to top it off cockroaches in the reception area. Luckily we were only there one night,

T1998 (Dallas, Texas) 09/16/2018

Great staff, polite and accommodating. It is a shame that it is a deplorable property. It is filthy. I am attaching some of the pictures I took. I am only posting the mild pictures. The room was disgusting - filthy duvets, curtains, doors, fixtures, furniture . . . everything was dirty, with stains, broken, or with holes. AC had big holes, making it super easy for rodents and insects to come in. We were disgusted just to be in the room. The white color on doors and cabinets had vanished and turned into dark grey to charcoal color due to decades of dirt layering in. I got a refund and checked out. I have a question for the management: “Why would you want to sell a room like the one that I was assigned for $150 plus tax and resort fee? If you and your family would not stay in that filth, why make another family endure it?

Brad C 09/15/2018

For our trip to Hawaii we wanted an amazing pool, an amazing location, and we couldn't really care less about the rooms. We didn't want to spend much money, and White Sands delivered in every way. The room was super modest, not very stylish, but very clean. Loved having the kitchenette! The pool was BANANAS. The dude who cleans it is super passionate about his job and it shows. And it's beautiful, surrounded by gorgeous old tropical trees and plants. The location blocks from the beach and world class shopping could not be beat. I hope the pending renovation does not mean it will be unaffordable in the future because I would love to stay here again. Highly recommend!

John S 09/07/2018

The hotel is located very central with kust a couple of minutes walk to most shops, restaurants and the beach. The rooms were alright, very old interior, a very loud but effective AC unit, and not much isolation for sounds from the corridor and other rooms. The staff were very friendly and helpful. The WiFi didnt really reach our room on the second floor. Big minus.

TeamJaffa (Victor Harbor, Australia) 08/29/2018

My wife and I recently stayed at this central Waikiki Motel and although initially unsure we were genuinely surprised with how good our stay was. The entire staff including reception, maintenance and cleaning were great. The accommodation, although dated, was very serviceable. In fact we slept solidly every night in comfortable beds with very little noise from outside. We stayed for a week and noticed the extensive renovations that are under way and would possibly consider returning to see what the flash new rooms look like.

Wayne M (Pago Pago, American Samoa) 10/17/2018

Check-in with Alice and Carlos was efficient & the warm smiles of recognition was quite welcoming. Our week stay was trouble-free & Debbie, Alice & Carlos always asked if we needed anything each time we passed the front desk. This time we ate @ the Pagoda most times because the food is significantly tastier, more convenient, and better deal than eating elsewhere. We usually stay on the 11th floor but opted for the 5th as it's handier for my bad knee & amount of shopping we usually do when there. Our room was clean, the aircon worked perfectly & service by housekeeping was excellent.....we always enjoy our stays here because everyone is always so genuinely cheerful & willing to make our stay enjoyable. We were able to walk to Walmart, Walgreen's & to some of the eateries which are all within walking distance from Pagoda. For places further away a taxi is only a phone call from the front desk if there isn't one waiting in the front. I love the ambiance @ the Pagoda and truly an oasis in the midst of the hectic touristy scene in Waikiki. This has a more "family" or "ohana" feel to it and quite comforting, genuine and laid back! Of course, the Pagoda wouldn't be what it is without the people who make it such a memorable stay & the staff here will move mountains to assist you!! Thanks....without a doubt we will be back for sure! Our special thanks to Carlos, Alice and Debbie. If you moan and groan.....you'll never be happy wherever you are! Smile & you'll get smiles in return! Aloha and a hui hou!

Glenys151 (Sydney, Australia) 10/03/2018

We enjoyed our one night stay at the Pagoda on our way to Las Vegas. The hotel was very comfortable and in a convenient location to Ala Moana mall and the top of the Waikiki strip. Our room was spacious and well-appointed. The hotel’s facilities were good and included a pool, on-site convenience store and an attached restaurant. We had both dinner and breakfast in the restaurant and we were very pleased with the food and service.

P8010OEmarionh (Pohnpei, Federated States of Micronesia) 08/28/2018

I had booked a room at the hotel directly with Mr. Kelly Bokin, Guest Services Supervisor, and I cannot thank him enough for the excellent services provided...from booking a room to checking in and checking out. The room provided was just the right size and accommodated my needs without any hassles. It is away from the noise and crowd of Waikiki Beach but close to a major shopping mall (the Ala Moana shopping center), Wall Mart, Ross, and other convenient stores within short walking distance. It has a good restaurant adjacent to the hotel and located near other restaurants with varied cuisines of choice. What I like best about staying at the Pagoda is the friendly atmosphere and excellent spirit of aloha displayed by the staff. I always stay at the Pagoda Hotel during my visits or transit through Honolulu and will continue to do so. I would highly recommend the hotel to other visitors who are looking for a good reasonably priced place to stay in Honolulu. M. Henry

Sally Ann D 08/28/2018

I stayed at the Pagoda from Aug 20-26 2018. The room was very clean and the bed was very comfortable. I like staying at Pagoda because of the location, it is very convenient to stores walmart and the mall. Mr. Kelly Bokin was very helpful and professional from when I did my booking to when I checked out. Hurricane cause a disruption in our travel plans, but Mr. Bokin was there to assist us. Thank you so much Kelly!

purnimapuran (Savusavu, Fiji) 08/13/2018

The service was very good I like it especially the front desk Alice and Carlos they help me a lot even Cora at housekeeping the room is ok but the problem there's some bugs but they are very accomodating to move me to a better room.

Brenda N 10/17/2018

We stayed at Maui Beach Hotel for one night before leaving for Kihei. I didn’t expect much, but was surprised to have to pay a “resort fee” for a room that has duct taped curtains and a broken chair! Needs updating!

tatts15 (Centennial, Colorado) 10/15/2018

Recent one night stay. Close to airport with water view from some rooms. Otherwise lots of street noise. Very old hotel that needs updating. Furniture beat up, noisy a/c that recycled on and off all night. Tiny shower stall. Fortunately just for one night on way to rental house. Thought it was expensive for what we received. Would not stay there again.

Dave_in_Clio (Clio, California) 10/14/2018

We stayed here as a stop to catch an early flight. The place was clean, and the staff helpful. The shuttle to and from the airport was convenient. The restaurant sells a very expensive buffet for dinner, so plan to find food elsewhere.

Jean M (Great Falls, Montana) 10/13/2018

We stayed two nights on our way to a time share. The rooms were clean and air conditioner worked. We stayed two nights. The staff were friendly. We ate at restaurant twice for breakfast. The food was good and servers were good.

Amelia G 09/29/2018

This place is comfortable, clean and in a really convenient location. I stayed for a night before an early flight but would have easily stayed for longer. As the name says right on the ocean with a wonderful central courtyard with pool. Very helpful and friendly staff.

Michelle G 10/17/2018

The hotel itself was nice besides a few roaches in the bathroom. Shame on this hotel being misleading in their billing and services offered. I booked directly through the hotel thinking that my fees & taxes were included since it said it was on my confirmation receipt that I paid $52.36 as a fee (not taxes that was additional). Upon arrival, I was charged an additional $25. per day ($50 more) for activity fees. Also, I had called to check to make sure they had a shuttle before I booked & was told “yes, it run every 15 minutes”. We went downstairs to catch the shuttle and to our surprise was greeted with “you would be better off to pay to use the trolley, cab, or Uber” because the shuttle only went to their sister hotels and only run every hour or so. It did not start my day off in the greatest mood. So, no, I wouldn’t book at this hotel again. There are mannnnny top notch luxury hotels that would have been the same price and hopefully been upfront about what they were charging and offered at their hotel. I’ll also add that I think an area closer towards diamond head would have a better beach area. The beach was a good hike from Ilikai; and ,the beach itself was beautiful but the sand was like gravel and had really sharp rocks.

Janet M 10/15/2018

We enjoyed our luxury suite. The ocean front view has the perfect view of the sunset. It was beautiful. All the staff we encountered during our stay were great! Very friendly and eager to help. The attached restaurant “Cinnamons” was pretty good. We enjoyed lunch and cocktails and numerous occasions. Our house keeper was absolutely fabulous!! The only downside to our room was the bed. The bed was hard and the pillows were way too soft. We didn’t sleep the best, but that could have something to do with the 6 hour time difference we had.

Lisa G (Sydney, New South Wales, Australia) 10/13/2018

We booked this hotel room through Expedia as it was a great deal. Different to the condo apartments for holiday rental. One night accommodation at the actual hotel part of the Ilikai. Such wonderful service upon checking in. We were able to get in to our room well ahead of the usual checkin time. The reception staff were lovely. Room big enough for 3 adults. Very comfortable and clean. Will definitely book a hotel room over a beach rental now. Better value and more updated room. Thanks Ilikai for making our last night in Waikiki so great.

Kylie O (Dunedin) 10/11/2018

You can access everything at Waikiki or Ala Moana from here. Great kitchen in room, but struggled to find food to cook nearby! Eventually found Target at Ala Moana centre, highly recommend this as we could cook breakfast and the odd dinner in our room. Very quiet at night, great sleeps for the week we stayed, would happily recommend this to others.

Lauz3112 (Perth, Australia) 10/11/2018

Just checked out of the Ilikai after a 4 night stay. We had a great room with ocean and Marina views. Large rooms with full kitchen so was great to have breakfast in our room to save some money. The staff were friendly and a special thanks to our Housekeeper Francis and Wayne (I think) at concierge for booking our transfers and helping with directions etc. Loved the location as it is a bit further away from the hustle and bustle but still close enough to walk. Also close to the Ala Moana shopping centre. Only thing I would recommend would be having a few more umbrellas at the pool. Got very hot with no shade.