m0anikeala 05/07/2019

Location is great, but don't think your getting the best of the best. Front desk desperately needs a new desk, roof, furniture, clean windows, etc. As for the room, I didnt even want to stay here after witnessing nothing but stains, nasty vents, shower was moldy, and room smelt of mold. Stove looked outdated MAJORLY, and the room just smelt out. From what I was told from an employee, they weren't able to get an update on the resorts, cause their sister resort needed to get done BEFORE this one. In my opinion, this resort should have been the TOP one on my list to get replenished and fixed! BEWARE!!

mraloha67 04/02/2019

Mold was growing on the inside of the bathroom door. This makes me wonder if the have cleaned their Air Conditioning system ever. The room had an unpleasant odor. They make you pay an additional fee to use their WiFi and facilities when you check in.

John W (Saskatoon) 03/28/2019

We enjoyed staying at the Ewa Hotel because of their rates and the distance to Waikiki Beach. We arrived before our room was ready, and had no problems leaving our bags there till our room was ready. The hotel is 2 blocks from the beach, which made it close enough to easily walk there, but far enough to avoid some of the noise. The hotel also offers a sun deck on the 8th floor, which is a great place to enjoy a cool drink and take in the rays.

happyrus17 (Bear Creek, Wisconsin) 03/16/2019

Nothing fancy, but clean and reasonable. Location close to things, within walking distance. If you cannot walk, make sure you get on the 7th floor or lower, the 8th floor can only be reached by walking the stairs.

Martha B 02/21/2019

Not a luxury hotel but it includes many small touches that made our stay very comfortable. Toaster Microwave 2 burners Real cups and glasses Very quiet air conditioning On a quiet street Compassionate staff Clean Comfortable beds

Shirley G 05/20/2019

I was really surprised at how lovely the rooms were decorated. I had a single room with a king size bed, small kitchenett and a desk. It was comfortable and roomy and all I needed. The hotel is close to everything, shops, the beach, great food places etc. I thought the free shuttle service to Alomoana Mall was a real bonus and a big plus for the hotel. The staff, particularly Bev and Christiana, were amazing and so helpful. In fact (and I hope she doesn't mind me saying this) but Bev really helped me out of a tough spot. On the morning I checked out I actually missed my transport to the airport by 2 mins and Bev, without hesitation, offered to take me in her own car as she could see how upset I was. She is an incredible women and such an asset to the company you guys are lucky to have her. And then she wouldn't even take any money from me for the ride I was so humbled and thankful to her for her kind generosity. I will definitely stay there again next time I'm visiting Honolulu. Thank you Bev, Christiana and all the staff at White Sands you guys made my trip very memorable 😁🤙🌺❤

RagingRoss101 (Swansea, United Kingdom) 05/14/2019

We arrived late at night to find that the reception area of the hotel was boarded up and no longer in existence. After trawling our suitcases across the other side of the hotel we were greeted by a miserable man at reception who was most unhelpful. Our room was on the third floor of the hotel and had no lift access. I lugged the suitcases up three flights of stairs....it’s lucky I’m young and fit!! The hotel corridors were in serious need of a face lift and the door to our room could have been broken into by an old lady in a wheelchair! The only acceptable aspect of this hotel was the interior of our room which appears to be newly refurbished. As for the outdoor spaces, the pool was merely a puddle in comparison to the images advertised online. Our balcony overlooked the parking area and main road which seemed to attract the local alcoholics and addicts. This hotel has a lot of work to do before it’s facelift is complete for “summer 2019”.

522joannea (Salem, Oregon) 05/04/2019

One night awaiting our flight to Molokai. This is a older property in the process of renovation. We were upgraded to one of the renovated 1 bedroom suites. Charming retro Hawaiian decor. Fairly comfortable bed-and husband VERY picky about that. Nice lanai, great AC, but no elevators. SUPERB CUSTOMER SERVICE. The best thing is the location-2 blocks from the International Market, lots of restaurant options, and the beach. Hint: walk though the IMP and you'll be at the beach. If you walk you are just walking around the block. Highly recommend you overlook some of the more negative reviews.We would definitely stay here again.

JulieC475 (Belgium) 04/27/2019

I have stayed at White Sands several times now: before and during the renovations. It is just amazing what they have done to the rooms: very tasty, comfortable and modern rooms, with a retro feel to it. Above all, the rooms are very quiet, which is unique for such a central location in Honolulu. Everything you need when it comes to shopping, food and the beach is within walking distance. If you want to go to Ala Moana shopping center, you can make use of the complementary shuttle service. The central courtyard/garden/pool adds to a very relaxing atmosphere in the bustling city, and it is nice to sit on your own terrace or balcony. On top of it all, the management, staff and reception is so friendly and helpful! Hard to get better value for money. Looking forward to staying there again after all the renovations are completed!

graciebubbles12 (Cambridge, New Zealand) 04/21/2019

Amazing Central hotel within walking distance to everything we needed. 5 min to the beach & shopping and helpful staff at front desk- what they couldn’t help us with they had friends at a nearby hotel who could! Quiet considering how close to town it is! Only wish would be a kettle in the room for a cuppa in the AM

RJandjt 05/12/2019

We stayed three weeks and it was a real home away from home. The staff were very friendly and helpful. the whole experience made us feel very comfortable. Combined with great food and excellent service at the restaurant made for a perfect holiday.

Highadventurer (Singapore, Singapore) 05/09/2019

No complaints about staff and reception, helpful indeed. However the hotel rooms are in need retrofitting starting with carpets. Carpets are not suitable for asian pacific weather. Having tiles or faux timber is easier to maintain. If you are catering for tourists from temperate countries n need to have carpet then at least refurbish. next you have obsolete box aircon with thermostat which keep switching on and off when a certain temp is achieved. Well the periodic auto re start is a nuisance Next you have a basin in the room on the dresser table, and a basin in the washroom .. care to explain why? Above said , many positives such as the convenience store, free dvd rentals (no body has time to watch), lots of eateries nearby, short walk to Moana Loa(also in need of retrofitting as with airport!) If the major retrofittings were done, obviously we have to pay a much higher room rate

BarbarasSilva (Leesburg, Virginia) 05/08/2019

The local is very clean and I felt safe in the neighborhood, close to an Walmart and McDonalds. My room had a microwave and refrigerator, what was really helpful for a long trip (7 nights) but I'm not sure if this is available in all the rooms. Pool has a good size and it was pretty clean, just like the bathroons, the pool area in general was really enjoyable. I was just disappointed about not having breakfast included.

Debz S (Honolulu, Hawaii) 05/07/2019

They had a good buffet. Not too many around now. The atmosphere was nice, and the staff treated us well. I like that they had a big variety of food, and everything I ate tasted good! I will definitely come again!

Wayne M (Pago Pago, American Samoa) 05/06/2019

My wife and I arrived @ the lobby around 0730, an inconvenient time far from check-in @ 3:00pm.. Luckily Bill was kind enough to give us a temporary room till our 11th floor room was available....beats sitting around the lobby & it gave us a "home base" to stash necessities/toiletries from nearby Walmart till check-in. Debbie arrived by the time we arrived back and assisted in getting our room early.....much appreciated! We always find it convenient to have breakfast @ the Pagoda & you can either enjoy the ample buffet or order from their menu. Keith/John/Austin were always helpful and cheerfully accommodating which made our stay more enjoyable. Alice and Carlos were helpful as always with any problems/questions we had or assisting with getting a cab. We enjoyed the weekend seafood buffets & the ample offerings are quite tasty & a good deal....my mouth salivates as I write this! We shopped nearby Ala Moana, Walmart and Don Quijote & all are within walking distance from the hotel. There are numerous eateries close by but we ate mostly @ Pagoda.....more convenient as well. Our room was clean, beds comfy, aircon worked fine and we always enjoyed quality sleep throughout our one week stay. I love the ambiance here but it wouldn't be without the great people working there and why we've considered it "home" year after year! Looking forward to another stay in a few months!

jmjbrtw (Williamstown NJ) 05/17/2019

Don't listen to bad reviews- Have realistic expectations Solid 3 star plus hotel, don't expect 5 star Our flight got changed, so we needed a room for 2 couples to stay for one night to make our connecting flight the next day to Molokai - Maui Beach Hotel exceeded our expectations. The room was large- 2 queen beds with large bathroom. Rooms were clean, beds comfy and customer service excellent for less then $200 night. So less then $100 a couple We took advantage of free shuttle service that was excellent. It was a 5-10 min ride.When we arrived at airport we were picked up less then 15 mins after calling. The swap meet was on Saturday morning and they took us there. afterwards after check-out to airport. Well worth the $15 service fee. The pool and restaurant were both very good. We ate diner and breakfast there. The beach there is more for enjoying the view rather then swimming, but we did see people swimming. We read reviews the area was in bad area. We walked around with no issues, including walking home from swap meet. We would recommend this hotel for a jump location for exploring Maui, especially your 1st or last night for airport . Don't expect a tropical paradise on a perfect beach

Departure262361 05/13/2019

Stayed here overnight with the family for island getaway. We choose this hotel for it’s convenient from airport and malls nearby. Staffs are friendly. My only concern is that hotel needs a facelift. Rooms are outdated, shower heads are bit rusty and about to fall off. Ample parking for guest with fee. We booked three rooms and pre-checked in early morning so that we can leave and start our activities. Upon return at the hotel, one of the room wasn’t ready until almost 4p. It was disappointing for my family.

travlingmama (Chicago) 05/08/2019

We spent two nights here to be near the airport and, while dated, it was clean and comfortable. Our room was overlooked for cleaning but the problem was taken care of promptly. Would definitely stay again if we needed to be near the airport – Not what I would call cheap but with Hawaii pricing a good value.

dawnw968 (Osceola, Wisconsin) 05/04/2019

The check in/out process was smooth. Front desk staff was friendly. Hotel is in need of a face lift - e.g., painting, cleaner carpets. Our shower was missing the shower head. One was prompting put on after notifying the desk. Restaurant staff was not very attentive even though it wasn't busy. Our order was taken and delivered with no follow up. Even though the waiter walked past several times, we had to ask for our bill. Food was good and plentiful. We only had breakfast. Prices were average. There is a shuttle that will take you in a 3 mile radius. There is an extra charge for certain services and DVD rentals. There is a Hertz car rental desk in the lobby. There are 2 floors to the hotel with an acessable elevator. There is an outdoor pool.

Kathy N (San Fransisco) 05/02/2019

Given that United put me here and therefore I didn’t pay, I can be fairly forgiving for the plastic shower and lack of amenities. Two stars because it is on a beach and a quite lovely one, and they have a basket of plumeria at the front desk. Minus stars for service and front desk host who was less than helpful or kind regarding the airport shuttle. There were several opportunities for her to ask if I had reserved in the 45 minutes I hung around waiting for it and asking after it. When it was full, she was annoyed to have to call a taxi. I can easily forgive economy mattress and linens, but, not economy service. It’s unnecessary.

Casper O 05/18/2019

Moved from the modern next door to this gem. This hotel has the views, ammenities , the atmosphere you would expect. Reasonably close to main shops of waikiki and short walk to ala moana shopping centre. Car hire hertz in lobby , convenience store , ice cream parlour. It has a couple of pools , two minute walk to the lagoon or ocean and its pretty quiet. Cable tv , great kitchen set up , large fridge and very clean upon arrival Rented from waikiki beach rentals Highly recommended

MichaelL12332 (Honolulu, Hawaii) 05/10/2019

Staying in Ilikai unit #1143. The view is absolutely top notch. The owner is easily accessible by phone and email to set up the booking reservation. The Hilton Hawaiian Village is adjacent to Ilikai, offering extensive shopping and restaurants. The balcony views include ocean views, Waikiki beach, Hilton lagoon, Ala Wai harbor (setting for Gilligan’s Island TV series and Elvis movie Girls, Girls, Girls), Friday evening fireworks, downtown Honolulu, etc. The sea breeze coming into the unit is refreshing ... except for the occasional cigarette smoke that wafts in from nearby units. We simply shut the balcony doors until the smokers stop; a frustrating experience. We would stay here in the future.

JazyRN (Chicago, Illinois) 05/08/2019

Hubby and I stayed an extra night after we took a cruise from Vancouver to Ohau. We weren't able to check in before our luau so it was 10:00 before we got back to the hotel so we couldn't see anything until the next morning, we had an ocean view room which was wonderful. I thought the room was fine and the full kitchen was great, the vanity in the bathroom showed some wear, a tough up paint job would have done the trick. The king bed was comfortable and the room spacious, we couldn't get the play station to work as there are DVD's that you could watch. Not sure I would stay here again.

seangram (Moose Jaw, Canada) 05/07/2019

Our family stayed at the Ilikai for 10 nights and it was fantastic. We arrived at night pretty late so we couldn’t see anything out the windows. I got up to make coffee pretty early and was greeted with the most spectacular view of the ocean you’ve ever seen! We ate all our meals outside on the lanai and it was just a short walk to the beach. The staff were all great and were quick at delivering any towels etc that we needed at any time. Our cable didn’t work we discovered about halfway through our stay, but they sent a nice man up right away to fix the problem. The only negatives that I would say is that the carpet was pretty old and missing in spots. It would be great to see this replaced. One of the sliding balcony doors to the back bedroom was also not locking. We meant to mention it when we checked out but forgot. It was on the 22nd floor so we weren’t overly worried about it, but it would have made us feel better if it had locked with having kids in there. We just set the ironing board in the sliding part so it couldn’t be opened! These were the only things we can think of that we would change, as our stay was fantastic. We would definitely stay here again if we’re ever lucky enough to visit this beautiful island again!

844shaunp (Aberbargoed, United Kingdom) 05/04/2019

I found this hotel a bit dated at first. But the location was great. We was on the 24th floor over looking the harbour. Walking distance to the beach. Shops and restaurants on the ground floor. They charge you $25 a night for resort fees. Things like, ice, newspaper, PlayStation games rentals and movie rentals. I didn’t agree to this but it as to be paid. So just remember that. And also they require around $200 for damage security. Which is a nightmare because when you check out it takes about 10 days to be put back into your account.