Connector167892 05/15/2021

I had a nice 2 night stay in a studio type room. Didn't realize the bathroom would have a shower stall instead of a tub, but otherwise it was great. The wet bar was an unexpected but lovely amenity, as was the dinnerware and the energy saving features of the room.

sethcraven 11/23/2020

didnt believe i had made a proper reservation through the airport. showed them a negative covid test and travel qr. where Lance my front desk attendant then went and spoke with his manager for a long time.

keshamcmillon77 (Raleigh, North Carolina) 11/19/2020

Buyer beware hotel is really old, rooms are outdated and paint is peeling. Staff was decent but really didn’t help with things to do. The hotel restaurant is closed due to Covid-19 The pool also has weird “COVID” hours it closes at 3 which is the hottest point of the day.

CEOHotelReviewer (Philadelphia, Pennsylvania) 09/29/2020

The palm trees fit the look of the hotel. But the inside could be better. I would maybe recommend staying here again but based on other reviews it would be less likely. And one more thing. I saw blood stains behind the hotel. What's going on back there??

OutdoorAdventures_70 (Christchurch, New Zealand) 03/08/2020

Dated basic hotel in need of a facelift. Expensive as well for a moderate room, everything is relatively close in Waikiki so location was ok. Staff were very helpful with all my requests. It was booked through a travel agent and was staying solo so I also had to pay a single supplement which made the price expensive considering the facilities. Breakfast was included i tried it one didn't bother the other three mornings you can read into that.

vivianbrav0 (San Diego, California) 05/15/2021

The location of this hotel is amazing. It is a 10 minute walk from Waikiki Beach and a 2 minute walk to the Royal Hawaiian Center. Although it may not be the most luxurious place to stay, it was a very comfortable place to stay. The staff was great. Only thing that wasn't so great was the parking. They have a limited amount of spots but did offer parking at the garage across the street but that garage is just too small. Ended up scratching our rental from how tight the garage is, thankfully we did get insurance.

suehT1642GP (Temple, Texas) 05/10/2021

We just spent 3 days at Aqua Oasis and had a great stay. It was centrally located and only 1 block from bus stop. The breakfast was good and the service was great. Clifton Gunderson the guest services manager was great and so helpful. Would highly recommend this hotel. Sue Hamby,PhD Travel Writer

mikster808 04/19/2021

This has been another great visit for me. Never fails. Always the best service and a friendly staff. I’m a frequent visitor and the service is so consistent. I’d like to thank Eveline Shiroma and her staff as well as the valet staff for doing a great job during these very trying times. See you guys again in May. Aloha

anthonybE6840ZI 04/15/2021

The manager is the single worst person I have ever met in my life. Every person on the staff act like lifeless robots. They are the most awful people I have ever met. They called police and had me arrested for violating quarantine because I parked where they told me because their valet wouldn't park my car. The entire staff knew I had a negative COVID test and I was leaving in a day. They could’ve given me a warning but sent me to jail instead. You people are disgusting. If you want the worst vacation of your entire life stay here. And to respond to you, staff didn’t answer the front desk phone. I had to leave my room just to talk to the front desk. You are lucky I don’t sue. Any decent human being would have given me a warning before having me arrested. However the staff at this hotel are not normal. They do not have emotion. They send guests to jail when they are innocent. I would not come back if you paid me don’t make me laugh.

kellybokin128 (Aiea) 04/10/2021

Excellent service. You will be treated like family, very convenient and close to almost everything, shopping center, 5 mins walk to the beach. Valet parking and restaurant in property and right across the hotel.

galacticdestroyer (Fontana, California) 05/14/2021

The rooms were lovely and quite spacious and the view was worth every penny. not to mention the location was great I was within walking distance of so much. I’ll definitely be back again and again, it was a really great hotel.

Ashontae97 05/14/2021

I’m a pretty simple person, we just wanted to make sure my son had a good birthday, the room was located in a tourist area, so great if you plan on shopping around! Beaches within walking distance, restaurants as well. Very accommodating staff, any and all issues were resolved in a timely manner!

pattig55 05/10/2021

Pros: Comfortable bed, clean room, nice and helpful employees, IHOP attached, discount with room key. Walk to beach, shopping etc. Again, the employees were very helpful. Cons: Pool closed for maintenance and no options offered until I complained, they offered us to move to another hotel. since pool was closed, grill was unavailable, deck was closed. Slow elevators. Traffic noise and outside noise loud, but when tired it is easy to ignore. if booking a balcony, make sure you say a sitting balcony so you can sit outside if desired. other balcony too small to sit on.

fancistatravels 04/12/2021

Stayed here recently for a few weeks and enjoyed my stay. The location is centrally located to many restaurants and shops and only blocks away from the beach. The staff was also super helpful during my stay. And overall you can't beat the great pricing! I recommend checking them out!

Irinabeba 03/31/2021

We had an amazing time and experience. The ladies and the guy at the front desk were so helpful, great customer service and very nice. Thank you for everything. Hawaii Aloha!!!! We will go back Mahalo

SM B (Orange County, California) 04/08/2021

The property needs some upgrading work. The A/C in our room 2319 was cranking so loud at night that we cannot sleep. We requested to be moved to another room, and we were given room 4318. This room's A/C is not as loud as the one in room 2319, but it is leaking water from the condenser in the patio that I almost slipped. The water also sipped through the carpet, but I found out about it when we are about to check-out already. The bathroom exhaust fan in this room is cranking loud like a steam boat and can really be a nuisance. Thankfully, it is turned off when not in use - unlike the A/C that has to be turned on all day long. Staff are friendly.

shiritandeliu (East Brunswick, New Jersey) 04/07/2021

Visited in march 2021 with my husband and 2 kids. Pros: - Walk in distance to Waikiki beach - Price - Has a small refrigerator, coffee machine and stove. - Lobby personal were always helpful and kind. We switched towels with ease, asked to get something printed and it was no issue, got advice on surrounding areas. - There is a laundry room! Not that I want to do laundry on my vaca, but I used it and was very happy to go on the next island with a suitcase full of clean clothes. - Pool and hot tub was nice, didnt expect to use it, but we did. Cons: -Parking cost (35 a day) and the person there always seemed annoyed. - There were only 3 chairs total in the room. One inside, and two on the porch. So the 4 of us we couldn’t sit together on the porch as we thought we will after a long flight. - Washing dishes is done in the bathroom small sink. They give dish soap but no sponge. -No cleaning service is fine by me with COVID restrictions, but they should at least provide a broom given people are likely to bring in sand. -bed wasn’t so comfy, but I didn’t expect much either.

901debram (Pilot Point, Texas) 03/24/2021

It’s in need of some updates and not as clean as it could’ve been but for the price it was pretty good. The security is better than most and the pool area has been updated with nice grills to cook out on. There is also a laundry room so you can bring less clothes with you. Lots of amenities for the price and a friendly staff.

Ann-Marie W (Honolulu) 03/23/2021

This was Horrible. $35 for parking everyday, I found roaches in my room and security was also rude. Me personally I wouldn’t stay here again. I would’ve gotten a much better deal somewhere else. Such a shame.

neverclutch 03/03/2021

This was a great one bedroom place, with plenty of amenities. Enjoyed it being so close to all the stores and restaurants. The pool and hot tub were also a great place to take a break. Overall great stay, and welcome to the island.

j0g0nza (San Diego, California) 04/08/2021

Even if this hotel is not 5 star, is good for a short stay, with a good location, just a few steps from the beach, and friendly attention from employees. The service on the rooms is good and friendly. Average hotel.

mabzm4vic (Honolulu) 04/06/2021

The room and service was excellent! The location was perfect for our staycation. There are many eateries nearby. The coin laundry was convenient. The staff were courteous and friendly. Thank you very much!

boyboybabybun 04/04/2021

The staff was friendly and accommodating. The price is absolutely right. The upgrades are good, too. I'm not sure when the hotel was last refurbished, but I love what the hotel looks like now ! I came for a peaceful and rejuvenating stay, and that is exactly what I got at Ewa Hotel this year. Thank you Ewa Hotel !

rcbuenavista2021 (Kapolei, Hawaii) 03/16/2021

Good for quanatee. Due the virus was a lot of restriction so, couldn't rate the ammity. Overall stay for the 10 days was good. We're able to delivery food and personal items to family member. Evan and the front desk clerks was very helpful and patient.

akoni001 (Honolulu, Hawaii) 01/21/2021

The hotel was decent And it’s definitely a “stayable” hotel, but it is an older hotel the lobby looks renovated but, you can really tell it’s old once u enter the elevator hallways and rooms. The amenities, carpet and kitchenette are old. The hotel is overpriced in my opinion but I guess because of its prime location they feel like they can charge resort prices & there is no pool. They ask for a $200 deposit Which I thought was excessive for the quality. The staff was the best thing about the hotel really friendly and super helpful. I checked into my room easily. Only had one hiccup after settling into the room I went to shower and open the curtain and the shower was leaking and the tub was clogged and full of water & backup debris after calling the front desk they moved me to a new room. I will mention that I got a kamaaina (hawaii resident) deal so it costed less for me and I didn’t have to pay amenities fee and that was great this and the staff is the reason for the 3rd star otherwise I’d give it 2 stars.

wpauline14 05/14/2021

It was alright for the very pricey room. For the money we payed the experience was average! Room was nice and location was very good. Not the crowd like downtown Waikiki but close enough for all the good restaurants. But overall we had a good time walking around the area.

trinitytruman (Oceanside, California) 05/14/2021

Our stay was amazing! Super beautiful hotel and amazing staff! Made our stay amazing during covid and I will be coming back! Rooms were super clean and very nice. The valet service was super fast and always very helpful!

daynahiga08 (Pearl City, Hawaii) 05/14/2021

All workers there were KIND and attentive. Service was impeccable! View was AMAZING. Beautiful full kitchen with pot, pans, cups, plates, bowls and utensils! The few days we had there was such an amazing staycation for my Ohana and I!

bfdrob (Boise, Idaho) 05/13/2021

When we checked into the room we noticed the floors were dirty and a sticky substance of sorts was all over the bathroom floor. I had to hand clean the floors myself as during Covid they did not allow housekeeping in the room. The bathroom smelled like piss. The furniture looked beat up, the couch was ripped in a couple places. Stayed at the same hotel two years ago and the room was much better. For the price I recommend checking something else out.

francine12fw 05/11/2021

The service was good and people were friendly. The room was bit so clean. Under the couch was old food and trash. The bathroom shower vent was gross. Other then that it was a good place to staycation for my husband and I.

wpauline14 05/14/2021

It was alright for the very pricey room. For the money we payed the experience was average! Room was nice and location was very good. Not the crowd like downtown Waikiki but close enough for all the good restaurants. But overall we had a good time walking around the area.

trinitytruman (Oceanside, California) 05/14/2021

Our stay was amazing! Super beautiful hotel and amazing staff! Made our stay amazing during covid and I will be coming back! Rooms were super clean and very nice. The valet service was super fast and always very helpful!

daynahiga08 (Pearl City, Hawaii) 05/14/2021

All workers there were KIND and attentive. Service was impeccable! View was AMAZING. Beautiful full kitchen with pot, pans, cups, plates, bowls and utensils! The few days we had there was such an amazing staycation for my Ohana and I!

bfdrob (Boise, Idaho) 05/13/2021

When we checked into the room we noticed the floors were dirty and a sticky substance of sorts was all over the bathroom floor. I had to hand clean the floors myself as during Covid they did not allow housekeeping in the room. The bathroom smelled like piss. The furniture looked beat up, the couch was ripped in a couple places. Stayed at the same hotel two years ago and the room was much better. For the price I recommend checking something else out.

francine12fw 05/11/2021

The service was good and people were friendly. The room was bit so clean. Under the couch was old food and trash. The bathroom shower vent was gross. Other then that it was a good place to staycation for my husband and I.

lmoran74 (Out Islands) 05/14/2021

The hotel is located in a decent area however the hallways smell musty and moldy, the front desk staff is not friendly and when a problem with your accommodations is brought to their attention they do not even attempt to rectify the situation.

shannonsharkey (Perkinston, Mississippi) 05/14/2021

Very clean and comfortable room. Our suite with the kitchen had everything we needed. Beds were very comfortable. Perfect for our family of 5. Very Friendly staff. Fast and friendly valet staff. About a 10 minute walk to the beach. Walking distance to shops and restaurants. Definitely would recommend!

Mike W (San Diego, California) 04/24/2021

We stayed here for a few nights. The room is a basic room but did have a mini kitchen area with a sink, toaster oven and some dishes and some cooking utensils. The room was clean and everything was functional. I never heard any other guests unless I was sitting on the balcony. So either there was no one in rooms above or either side or the walls we well insulated. Front desk staff was very friendly and competent. Didn't need to use the valet service, but the gentlemen handling that area would greet us each time we returned to the lobby/hotel. The room was a city view room which overlooked the neighboring convenience / gas station which isn't the best thing to look at but it was not an issue for noise. It actually was a bit interesting to sit and watch while other family members were getting ready in the room. You can easily go to the stairwell and get a great view towards the ocean. The beach is a short walk through the Fort DeRussy area. I would definitely stay here again.

OmidA120 04/10/2021

Great hotel for family and kids as they offer one bedroom suits with full kitchen. Great location and friendly staff. Very close to the beach and walking distance to lots of restaurants and grocery stores.

hibci 04/05/2021

Had to get my keiki out of our zip code and chose to stay here for our little stay-cation. The entrance to the lobby smelled especially clean, which kept me at ease in the midst of this pandemic. Staff was very nice and helpful when needed. Elevators was limited to only one person/family at a time. The panoramic city view was beautiful from our fifteenth floor rooms. We had two rooms, right next to each other. They don’t have any adjoining rooms. They have valet parking with in and out privileges. My kids enjoyed themselves so much, they didn’t want to leave, even right up to check out time. They enjoyed the pool the most, especially at night, since it was heated! We enjoyed multiple walks to different restaurants nearby. Overall, an enjoyable stay!!

Relax01199490695 05/15/2021

check in was quick; location is excellent as close to shopping; rooms were clean; has good laundry room; staff was very poliite; bathroom was clean; beds were comfortable; television and internet service was good

rhome85 05/12/2021

My family and I enjoyed the pagoda that’s why my kids wants to come back over and over again we are coming back in two months from now and my kids wants to live there full time but we don’t have the money for it we living with my mother in-law for temporary in a one bedroom and have six people sharing a one bedroom at Hawaii public housing but see you guy’s in two months for the fourth time Aloha!!!

436jaysonm 04/29/2021

Very approachable and accommodating. Front desk personnel named Janice has a pleasant attitude, approachable and she helped us booked our room with no hassle. 10 is my rate thought out the whole experienced.

jaysedillo 04/12/2021

I had a horrible experience with this hotel. Very dirty. Did not look like the pictures. Not near the beach. Very seedy area. Dark and did not seem safe, especially for families. It is not worth saving the extra few dollars to stay here.

boyboybabybun 04/04/2021

Pre Covid, this hotel was a 10 star hotel ! When the pool closed and the restaurant as well, this hotel sadly lost its beset qualities. When the restaurant and pool reopens, this hotel will once again become the best and most loved and unique hotel in Honolulu. No hotel for the price will be able to compete with this hotel when the pool and restaurant reopen. Thank You for reading my review