DeAnne L 05/21/2018

Do NOT stay in room 1717 at condo rental. This condo is very dated, dirty and dangerous. We checked in and the "clean" sheets for pullout bed were dirty and had stains on them. The dishes in the cupboard were also dirty so we didn’t even dare use them. One of the lights on nightstand by lanai has a electrical short in it also. The bathroom smells like urine and the dishes in the kitchen were clearly not washed and the coffee pot had mold in it. The carpet was so old and musty that it flared up my allergies and I am still struggling with a lingering cough. Also the air conditioner barely works. We went down to let rental place know of all the issues and thought they would maybe give us an upgraded room but no they said they would take care of everything but they didn't.

scotsman111 (sydney australia) 05/18/2018

This was our second visit to the IIikai this time with family we stayed in condo 2039 others in 2033 and 1318 all the units were great with fantastic views 1318 is a 2 bed unit ideal if you have kids its really 2 units made into one its got lots of room and a spa bath we love the IIikai its at the quiet end of town but plenty transport options into town or a 10 minute walk along the beach front The Hilton lagoon is close as is the beach there are eateries every where and a store in the foyer for all your food and drinks For us it represents value for money and we will book again for sure

sabeeeeeena418 (Mount Vernon, New York) 05/15/2018

Stayed 6 nights at Illikai Hotel and Luxury Suites on the 22nd floor with a ocean view. We were very well pleased with the quality of the room and were grateful for the kitchenette which was put to good use for breakfast daily. Hotel is close to the beach (5 minute walk) and they give beach towels and beach chairs. Hotel is also close to restaurants, shops, and the marina thus we were able to make a quick walk to the outdoor store if needed. We also rented a car for the week and utilized the parking over at Red Lobster for $23 a day. Parking at the hotel is $28 daily. Friday night there are fireworks at the Duke Kahanamoku Lagoon which can easily be seen through your balcony if you have the ocean view suite thus it was a fantastic way to end our vacation. We had a wonderful stay at the Illikai and look forward to returning

Enjoyingthetravel (Mint Hill, North Carolina) 05/15/2018

We stayed in suite 2008 as part of an AirBNB and could not have been more pleased. Even though this is a privately owned condo, we used the parking valets at the hotel and they were so accommodating. $28 / per 24 hours. Yes, there is a less expensive place to park on the other side of the property near the marina, but it was so nice to have someone park our car, grab our bags without the hassle. The suite itself was awesome! So clean, nicely decorated and so comfortable. The deck - actually more like a lanai, looked over the harbor. We had about a 180 degree view of the most gorgeous sunsets I've ever witnessed. The resort has a good restaurant where we had breakfast every morning before setting out for the day. They also had quite a few stores, small grocery store, ice cream shop and some live music. It was a perfect location for our stay Waikiki and I would definitely stay again. Loved it!

Mike and Annema... G (Rotorua, New Zealand) 05/10/2018

We are award winning Hoteliers from Rotorua Nz. We arrived early around 1000 in the morning, Chester on reception was just fabulous. He was not only able to check us in early but gave us an upgrade to an 'Ocean View Room'. We had a wonderful 7 night stay, our room was clean, comfortable and well equipped. The bed was very comfortable and the lifts fast, walking distance from Alamoana, also great Cafes and a neat little mini-mart onsite. The other special thing about the Ilikai is it's age and history, which made it all the more special.If we are lucky enough to make it back to Hawaii one day, it will definately return to the Ilikai.

Raelyn922 (Mountain View, Hawaii) 05/01/2018

I stayed here for 2 nights with my 6 year old son. We arrived before check in time and unfortunately our room wasn't ready yet. The lady behind the counter told us she could hold our bags for us, gave us some food to feed the fish and offered some suggestions of where we could go for lunch nearby. When we returned our room was ready. We were greeted by a different person who was as equally helpful as the first. Our room was clean and comfortable. It had a small fridge, cooktop, microwave and dishes as well. The room was pretty large also. Every time we called on the staff they went above and beyond to help us with whatever we needed. They treated my son so sweetly. We accidentally left behind a few small toys and the housekeeping mailed them right away, we received them the very next day. I can't say enough good things about the staff here!! We had a wonderful time here and will be sure to stay here again on our next trip to Honolulu.

Wayne M (Pago Pago, American Samoa) 05/01/2018

My wife and I stayed from April 20th to the 26th to attend a trade show, check our eyes and a bit of business and shopping. We arrived @ the Pagoda around 0700 & was greeted with a big smile by Jo Ann @ the front desk and left our suitcases with her till a room was available, we strolled over to Walmart to buy toiletries, water and snacks we needed. We finally got a room @ noon and despite the long wait, the welcoming smiles during check-in from Debbie and Jo Ann was pleasant and started us in the right mood for the day. I kept seeing these ladies over the week and I felt like coming home each time we passed the front desk and we smiled and joked @ each other! Carlos was also very friendly and helpful. People make or break any business and these people are dedicated and definitely keepers! I plan to return in September and hope they will still be there! Our room was clean and had all the amenities we required, the air-con kept the room nice and cool throughout our week stay. We enjoyed the Sunday Buffet and there was plenty of tasty food to choose from. There is also a convenient shop near the elevators for necessities you may need, a handy Hertz rental car desk is located in the lobby as well as a tour desk should you want to tour Oahu. One of the main things I love about staying here is the location, plenty of various eateries of different ethnicities nearby and within walking distance, including Walmart, Sam's Club, and Ala Moana Shopping Center. There are usually taxi's available in front of the hotel but one can be had quickly if you ask the front desk to call one. We've stayed here for a few years now and it's become my go-to "home" whenever we're in Honolulu & won't stay anywhere else! A lot of Polynesians, locals and others from neighboring islands stay here and the majority are friendly and good to talk to.

RyanAdrian (Ballymoney, United Kingdom) 04/02/2018

Very basic hotel in a good location. It's definitely a little outdated, but it's a good option if you are on a budget. Most of the hotels here are very expensive, so this isn't a bad option if you don't want to spend a fortune.

Lori T (Dawsonville, Georgia) 03/15/2018

The staff was very friendly and helpful throughout our visit. Our room was clean, comfortable, and very spacious, with a mini refrigerator and microwave. The air conditioner is window mounted, but works well and is quiet. The location of this hotel is great. It is a 10 minute walk to WalMart, and about 20 minutes to Ala Moana Center shopping mall. Just across from that is Magic Island park, with beautiful sunrise and sunset views. We didn't use the swimming pool, but walked by it, and it looked nice and clean. The $10 per day parking fee is very reasonable, and includes "come and go" privileges. Our only regret with this hotel is that we did not stay here more nights - it was much nicer than the other places we stayed on Oahu.

Merton D (Lihue, Hawaii) 03/14/2018

Ending part of their renovation. A lot better than before. Lots of good restaurants in walking vicinity. Ala Moana Shopping center, 15 minute walk away. We stayed there for a conference so we only slept, showered and freshened up there. ROSS, a discount clothing store is right across the street. A covered parking garage is right a cross the street.

I M (California) 05/21/2018

We had an awesome stay at this resort. We wake up to the sound of the chickens and the waterfalls in the swimming pool as most rooms are right next to it. The two spas were wonderful with hot water, perfect for a long day of hiking. The location was perfect, very close to everything. Service was good, but I have to give one less star for the pricey restaurant and the muddy parking lot. They need to do something about that parking lot since it rains most of the year and their parking lot is not even cemented well. Never mind going back to the hotel late at night or else you will be parking your rental car at the grassy, muddy, sometimes flooded part of the parking facility. Also, they don't clean your room everyday since it is a timeshare ownership. However, the room attendants really go out of their way to provide you with basic toiletries, towels, extra coffee, etc.

andrewasmith (san francisco) 05/21/2018

So be for I start, I travel a lot so I have expectations, sorry. It was our honeymoon, the hotel know it yet I had to ask about any offers for meals or drinks, no welcome in the room or at the front desk ( I know that most Honeymoons do get a welcome). Valet shouted and threaten to tow are car when we returned from checking in, he could have just said can you not park there again, but he was rude. All said thou the room was good, clean and modern, food in the hotel was ok, staff were nice after the valet. Pool was nice and the hot tubs. They need to clean up the Chickens thou, they allow them to run around the pool area, I have been Thailand etc, but tis is a 4 star hotel in Hawaii. One last think, on my new wife's birthday, the first day of the trip I asked about room service for breakfast, and was told they don't have it, yet on the phone two weeks before I was all set for breakfast in our room. A little bit of work and it could be a 5 star visit.

tinasteve1980 (Lompoc, California) 05/18/2018

This place has rooms with awe inspiring views. It just recently sold and they are remodeling. I hope they don’t change much because it’s awesome as it is. Happy hour down at the driftwood restaurant is right on the sand of the salt water pool. There r 4 pools and a jacuzzi to enjoy. Not too far n either direction to the nearest store; laundry; and kalapaki beach where J. J. Broiler (a must dine restaurant) and duke’s (not worth the $$).

Ashley M (West Jefferson, North Carolina) 05/17/2018

We stayed three nights at this Resort during the first part of our trip in Kauai. The staff are beyond friendly. Service was exceptional. The Resort is manicured beautifully and clean. Rooms are comfortable and updated. The layout of the resort is convenient to all amenities and we enjoyed the hot tub during the evening. We stayed at a 5 star resort in Princeville during the latter part of our vacation and my husband and I were just as pleased if not better satisfied with the resort amenities, comfort, and overall atmosphere offered by Kauai Beach Resort!!!!!!! This is a great location to the airport and several sites on Kauai including the Waimea Canyon.

Eddie H (Springfield, Missouri, United States) 05/16/2018

Will need a car to stay here. Nice pool area and we ate breakfast and one other meal in the restaurant. Food was good. Typical Hawaii resort hotel. Can easily drive any direction on island from this location

Anna_Maria_Estera (Den Bosch, The Netherlands) 05/21/2018

OK if you just want to stay overnight and get out often. Breakfast was just horrible, no cheese, ham, tuna, salmon, whatever a Western country citizen would like to see on a sandwich. Instead there was a lot of Asian cuisine, which I don't like. Continental breakfast? Yes, Asia is a continent, too. In my room the air conditioning was placed right at my bedside - ridiculous, I couldn't do anything not to feel the cold breeze while sleeping, short of turning it off. I had a street-side apartment - it was very noisy up until 3 o'clock AM.

jsreed1089 (Honolulu, Hawaii) 05/09/2018

Hotel was not what we expected. The website does not match what you are making reservations for. Walls in rooms were dirty, main doors were dirty, bathtubs had major rust and other unknown substances on the faucet, one of our rooms smelled like cigarette smoke and there was a burn mark in one of the blankets. Also had a very bad experience with customer service during breakfast. Definitely not worth the money you spend on this hotel.

Enid K (Salisbury, Maryland) 05/06/2018

First of all - the name. It's like they threw a bunch of random Hawaiian-themed words together into something they though sounded good. Day 1 - we land at the airport and I call the hotel to ask (politely) if they have airport shuttle service. I was told they only offer service TO the airport and do not pick up. When I repeated this to the person on the phone to make sure I heard him correctly and he responded with "yes, that's what I just advised you." So we had to pay $15 each to a shuttle company to take us to the hotel. Something we didn't budget for. We get to the hotel and are told our room won't be ready for an hour, that we could stash our stuff, find some lunch and come back later. I was "hangry" at that point so that just wasn't acceptable to me. I muttered under my breath (loud enough for the girl at the desk (Fanny) to hear me that I was going to note that in my review on Trip Advisor. Miraculously, our room was instantly ready. Or should I Say our hole. It was clean, I will give it that- the first thing I do when I go to any hotel, doesn't matter how top notch, is check for mold, excessive dust, etc. Surprisingly I didn't find any in the obvious spots like the bathroom and refrigerator. The carpet is wearing thin, but no holes or anything noticeable. Then I started noticing little things like the tear in the wallpaper on one side of the bed, the chips in the paint in various spots around the bathroom, heavy rust on the A/C unit outside and filth underneath of it on the inside. There was also a random chair in the corner that was heavily stained with what looked like coffee. In the bathroom, the silver ring around the ceiling light above the tub/toilet is rusted and the towel bar is coming loose from the wall. The top of the safe in the closet is also mysteriously rusted when it's not exposed to the elements. I wanted to go relax in the pool after a long day of travel, but there was a notice posted that it would be closed each day until 4pm and be open until 10pm on certain days and normal openings on weekends. (this was Tuesday) due to construction on the outside of the building, but guests were welcome to use the pool around the block at their sister property the Aqua Bamboo by obtaining a pass at the front desk. Day 2 - we come downstairs for breakfast and the first thing I notice are various wild birds and pigeons hopping in and out of the room, and their "remnants" spattered on the floor. The attendant I'm not sure spoke English very well. She was barely able to get out "Good morning." Another guest walked in behind us and walked past her. She made some sort of noise to get the girl's attention and pointed to the little punch cards we were given for daily breakfast vouchers. She didn't speak English well enough to say "excuse me, do you have your ticket?" The guest is a far better person than I would be because I don't respond to grunts and gestures. It was extremely humid and the front part of the breakfast area was in sort of an open air area adjacent to the pool. On the coffee/juice station table, there was a juice dispenser that was some kind of sugary Koolaid style fruit punch. No fresh fruit juices. Next to that was a tray of bread next to a conveyor belt toaster and two big bowls of spreads - butter and cream cheese. Dairy products sitting out in the heat? Yeah that's safe. Walk into the next room that had permanent buffet stations set up. Again, no fresh fruit, bacon or anything a typical hotel continental breakfast would be. Now I understand there's a very large population of Asian tourists that come and expect their traditional foods, but have options for other guests as well. Not just unidentifiable items that smell worse than a wet diaper. Once breakfast is over, the place does convert to an Asian buffet restaurant supposedly. There was a selection of Hostess donuts out near the Koolaid dispenser and their flavor varied each day between chocolate, coconut and white powder and the bread changed every other day for toast from white to wheat. There were also random exercise equipment pieces sitting outside just randomly there.(expensive-looking equipment) I walked up to the front desk to ask about the nail salon that's in the corner and if I needed to make an appointment. I instantly recognized the voice as the condescending jerk that answered my call about the airport shuttle. I glanced at his nametag, but could not get a clear reading of it. It was something Hawaiian anyway - started with a K - heavy guy with spiky brown hair. I simply asked if I had to make an appointment and all he said was "they're closed right now" (well yes I can see that, the room is dark) and "we don't take her appointments" (well I didn't figure you did, I just asked a simple question). The neighborhood itself is sort of a slum. No problems, just unsightly. Fast forward ahead to our last day. We awoke to find the railing of our balcony wrapped with DANGER tape and a chunk missing out of the edge of it. It would have been nice to be notified ahead of time that this would be happening. The shuttle picked us up to take us to the airport. He crammed as many people in that van as he could get, it was like being in a clown car! We weren't told ahead of time there would be a cost (so we could budget ahead), until my husband asked how much. We were told $28. Neither of us had enough cash so we asked if he could take a card. He responded with a heavy sigh and eye roll and "give me the card." I will NEVER stay here again and never recommend this to anyone else. We stayed here through a travel company and they have been notified as well.

3boysihave (Suwanee, Georgia) 05/02/2018

We booked this room based on price and location with the added bonus of breakfast. Upon arriving, the hotel looked nice enough. The room itself, not so nice. It was clean. The bed was comfortable. The bathroom was in desperate need of work. Old and broken tiles. There is an AC unit but the only thing it did was make noise. One of our windows did not open. If you're menopausal, skip this place! Ah breakfast....they don't tell you they bring tour buses in for breakfast. They do. I saw at least three. And the food is not american fare. Yes, there are pancakes, toast but mostly geared for the tour buses. My husband put his plate down at a table, went back for coffee and came back to a table of people that had moved his plate. This actually happened. If you're looking for a luxury hotel, keep looking. This place is good for location only.

Oldandnew (Newcastle) 04/29/2018

We stayed at this property as part of a package deal. It was in a good central location within walking distance of all there is to see in Waikiki. Our room was very small but clean. The air con kept the room cool but it was a bit of a struggle. Being at the front of the hotel the room was extremely noisy, but other guests reported their rooms to be quiet, so I guess it's the luck of the draw. The hotel was undergoing refurbishment so the pool was closed for our entire stay. Not sure if I would stay here again.

AustraliaEinstein (Australia) 05/21/2018

We had a really lovely holiday here ! The room was clean, beds comfortable, fluffy towels and endless hot water, friendly, personable staff, close to our favourite swimming spot and restaurants, spa and pool easy to access (great spa after a flight from Sydney!)and , because we were celebrating a special birthday, we were presented with bubbly and chocolates !! Happy to reccommend and will definately return. Thank you !

Jill S (Melbourne, Australia) 05/21/2018

Fantastic location very central. Staff excellent. Rooms somewhat outdated & in need of some work. Court yard & pool area very nice to relax in. Close to beach & all shopping. Otherwise overall good. Had a lovely holiday.

GaryMillar2018 (Vancouver, Canada) 05/21/2018

5 minutes from the beach, great staff and security. Manager extremely helpful. Nice outdoor salt pool with activities. Nicely priced. I will return every 2 years. Easy to get to with the airport shuttle. Room was perfect.

alphakooze (Delta, Canada) 05/19/2018

Arrived to be advised that our reserved 2 room accomdations no longer available and staff advised they "upgraded" us to a "better" room with two queens. Sorry, this was not what we wanted. When we got to room, it was dirty as I was grossed out by disposable eyelashes on floor from prior guest??? As well, loud humming that hotel tried to drown out by a water fountain that was even more annoying. Worst part was mattress on on of the queens had a massive crevasse in it. DO NOT STAY in room 903!!! As well, ants crawling everywhere.

joannandalis (Vancouver, Canada) 05/17/2018

We arrived in Hawaii late at night excited to get to our room and relax, we walked into the hotel and wasn’t acknowledge/greeted by the receptionist. Then we found out we had a two beds instead of the one that our agent had specifically requested for us but the receptionist claims she never got the request. We then got to our room and the washroom was absolutely filthy, the bed frames had dust all around, and the fridge wasn’t cleaned. We immediately contacted our agent and got re-situated at the Hyatt which was 10x better. The men working the reception in the morning, at the Bamboo, were kind and understanding with our situation and didn’t charge us any fee...I’ve been to 3 star hotels before and they were all clean...the photos of the hotel rooms online are very misleading...

jeongeunp724 05/20/2018

Stayed 3 nights for honeymoon. I loved the reasonable price of hotel and everything was satisfying. Location is very great for sightseeing city streets and it takes approximately 10 minutes to get to Waikiki beach. But we could enjoy shopping like luxury brands and ABC stores while going to beach. Room conditions was also good. Clean restroom and wide bathtub. They don’t provide toothbrushes set so you need to prepare it by yourself. Staffs are friendly and attentive to assist guests. When we ask for microwave, they were willing to put it to our room for free. We liked the breakfast as well. Menu is very simple with breads, cereals and two fruits and we could enjoy Kona coffee which made us feel better every morning. I highly recommend this hotel! :)

Jules w 05/20/2018

I asked for upgrade as view from the window/balcony was of a construction area (I was charged an extra $20 per night though, which annoyed me). When you leave your charged another fee, I think it was around $25 for each night stayed, which I was unaware of when booking? Havent a clue really what thats about, but maybe it covers the free breakfast (so your paying for it after all its NOT free). Basic breakfast but need to be there early to get a seat as limited seating (we only bothered with the one breakfast). Pool small/No ocean views. On the plus side, handy to bus/restaurants/shopping and beach within walking distance. Not modern or luxurious, but beds clean and comfy. NIce turtle/fish pond area to sit. There is a lovely man named "Michael" who works here and he assisted us with luggage/tips on where to eat/shopping areas and access to the free shuttle. Seek Michael out if you want any info etc. Hes awesome! If your staying here I would recommend ringing to request a room with no construction views. Considering the extra $20 a night plus the unknown $25 a night fee, ended up costing more for our family holiday than expected. If saving/planning another trip to Hawaii, I would most likely stay somewhere closer to the beach area with a view of ocean. I mean if your going to Hawaii.....I want to wake each day to a view of the ocean.

Chris K 05/14/2018

I've looked this place up while looking for a great deal on a hotel stay. This was by far the best deal considering it was centrally located which means not far from the famous Waikiki beach and also comes with a continental breakfast. The staff was great and was able to point out some good local spots in the area to eat. The rooms were clean and comfortable and I was able to relax by the pool and the koi pond which was pretty cool. I will definitely stay here again.

Maria A (Sydney, Australia) 05/13/2018

The location was absolutely brilliant walking distance to everything you need! Our room was huge, clean and tidy! Continental breakfast was basic but that was all we needed! The first look of the hotel is lovely with the garden surrounding the lobby with the Koi pond so relaxing. All the staff were great but would like to thank in particular Maria, Mika and Mark for going beyond our expectations to make our stay and anniversary celebrations so special. We highly recommend this hotel and we will be back.

TorontoShar2017 05/10/2018

During check in we were told that we were given a free upgrade. One bed had bed bugs. Filthy room and the outside view was all construction. After complaining, we were told that they were fully booked and had no other rooms to relocate us. Left and went to the Marriott for the same price.

Debedmo (Lake Conjola, Australia) 05/21/2018

We had a lovely stay at this hotel recently three of us traveled together we had an apartment with one bedroom twin beds and a very large comfortable sofa bed in the living area a large balcony with ocean views and a kitchenette my only issue would be that on checking in the staff could’ve been a little more forthcoming with information as to the pass for the shopping trolley bus and timetables etc . Otherwise we thoroughly enjoyed our stay.

gjwhitford (Wellington, New Zealand) 05/17/2018

Hotel very convenient located close to everything the only one to have a complimentary drinks on a Friday the only thing is the card to your room always needs to be reset air conditioning noisy needs turning off at night but room has a fan

KWong55 (Oakland, California) 05/14/2018

This visit was part of a destination wedding and visiting a family member and since it was only one night and my daughter had stayed at the sister hotel next door Aqua Bamboo Waikiki in the past (we couldn't get a reservation for 3 people for the date we wanted-all booked), I booked to stay at the Aqua Pacific Monarch Hotel for one night so we could be two blocks to the beach and of course location is everything! Pros: * two blocks from Waikiki Beach, * very clean as far as I could see as we had a kitchenette in our room, clean bathroom and neatly thick folded bath towels with the face towels shaped as shells! * Pillows were comfy! * Musubi Cafe Iyasume on the street level in the hotel! * Free beach towel per person with towel card provided by front desk. * front desk and housekeeping very helpful and friendly Cons: * Noisy air conditioner, noise from the street was very loud, and bedroom ceiling fan kept clicking. I thought I could use the noise as white noise like a sound machine, but it was hard to sleep soundly. * $30.00 for parking per day in the adjoining garage (not part of the hotel) Normally if I'm going to go all out and come to Hawaii, I would stay in a 4 star but for just one night, I could handle it. Life is short so enjoy it as much as you can!

Bethany B (County Durham, United Kingdom) 05/12/2018

We arrived after an extremely long journey from the U.K. and were pleasantly surprised to be told we had been upgraded to a partial ocean view, this was much appreciated as the view was great from our balcony and room on the fourteenth floor. The room was spacious and functional, and although we didn't really use the kitchen facilities, the refrigerator was handy for keeping drinks cool. The water was lovely and hot, there was an abundance of towels and the cleaners visited every day. Wi fi was ok, it could be a little slow at times, but hey we're on holiday so no rush! The bed was comfortable and we slept well, despite the sounds of the city. As other reviews have noted, the biggest selling point for this hotel is the location. A short walk to the beach and all the main attractions of Waikiki, it's just fab. The resort fee included the safe, pool towels, wi fi, DVD hire and a shuttle bus to a nearby shopping mall - we didn't take advantage of this so can't comment. For anyone travelling on a budget, there are some amazing places for cheap eats close by, including the cafe at the hotel entrance which does amazing ahi poke bowls. All the hotel staff were courteous and pleasant. We would also thoroughly recommend walking up to Diamond Head, the Mai Tai sunset cruise and the full island bus tour with Roberts.

lsarrade (Napa, California) 05/08/2018

Great location of this condo. 1 1/2 blocks to the best people watching beach in Waikiki. Breakfast, lunch, dinner and food markets within steps of the front lobby. Shopping within a blocks. View from the balcony is awesome, pool deck is even better. Beds are very comfortable. Bathroom and kitchenette are suficiant. Chairs, umbrella, boogie boards, snorkel gear all waiting for you in the closet. Small safe in the closet. 2 small condition issues are the sink in the bathroom doesn’t drain properly and the drapes are really in terrible condition. They need to be removed. The unit decorations are a little dated but that didn’t get in the way of this very functional unit. Staff was so very nice. Only one little issue with a front desk staff trying to discourage us from parking our rental car at the condo. She tried to get us to park else where. We parked at the condo and didn’t have a single problem. Great unit, will be back soon

Elena S (Bratislava, Slovakia) 04/24/2018

Hotel is in walking distance from the Waikiki beach. Around hotel is lot shopping possibilities. WiFi available in lobby only. There is no elevator, so you have to carry your luggage by your own (or your boyfriend) ;) You can refresh yourself in hotel pool. We enjoyed coffee in the morning in our balcony (coffee machine in room, complimentary cooffe refilled everyday). I would like to highlight staff at the front desk, which was very friendly and helpful. Mahalo.

Mike G (Yakima, Washington) 04/12/2018

This little gem Is about a half a block away from the hustle and bustle of Kuhio in downtown Honolulu. Three or four blocks from the beach, plentiful dining attractions all around, less than one block from the international market center. The lowrise three-story building is a bit dated, although they are planning renovations for summer of 2018. No elevator, so second and third floors guests must use stairs. The staff at the front desk and throughout the hotel are very polite, and accommodating, which is why this hotel deserves five stars. If our rating was simply based on the hotel building itself I would’ve rated about four stars but the wonderful staff puts it over the top. We stayed there for eight nights, enjoyed the pool, the tropical vegetation, and even the hot tub. I most likely would stay there again, even throughout any construction or renovation… This is a small hotel that works to accommodate you like a large one. Great for families on a budget, or just a quiet place to relax in the evening.

angela h (Fort Worth, Texas) 04/08/2018

This place definitely needs upgrades- which they are planning on in May 2018. The staff here is so accommodating and excellent service! I would definitely come back just for that. The pool is pretty nice too. Definitely a place you could bring kids.

ell6501 04/07/2018

We stayed at this hotel as a beginning to move to Oahu. We were refugees of Hurricane Irma in the Virgin Islands and were trying to find housing in the area. This hotel needs a lot of work. The rooms are in disrepair and the carpets are filthy. However the staff does their best with what they have. Our first room was unacceptable and we told Doug at the front desk. He is one of the nicest, warmest and friendliest people we have ever met! He upgraded us to a larger room with a bigger refrigerator knowing the situation we were in. David and Katheryn were also very sweet and helpful. Doug's attitude and compassion allowed us to stay at the white sands a few extra days until we found an apartment. When this hotel completes the renovations I would strongly advise staying with them! They are let friendly and it is surprisingly quiet and peaceful. But take out those rugs!!! Thank you to the staff for helping us out. They will never know how much it helped!

Chocolatebiscuits229 (Sydney, Australia) 04/02/2018

First impression when greeted by front desk David... WOW. Friendly and most welcoming to arrive at the White Sands Hotel. Location is so quiet and close to the hub of supermarket , ABC stores, shopping and the beach. The room was spacious and clean. Older style hotel without the noise of too many guests surrounding your privacy. I believe this hotel has the best staff in Waikiki and Doug the Manager should be so proud if his team Mahalo White Sands Hotel. See you again soon!!!

Robin L 05/19/2018

Enjoyed our week's stay and didn't have any complaints. Room were clean and Housekeeping staff were fantastic . Staff friendly and greeted us with big smiles. Didn't have a problem with the Amenities fee because when we came back to the room every day everything was replenished and the room looked the same as when we checked in. Thank you Aqua Palms !

MarieLouiseStapels (Frankfurt, Germany) 05/14/2018

We stayed at the Aqua Palms for 3 nights. In general the stay was ok since we just slept there anyways. The room was quiet and clean and the staff at the front desk was friendly. What felt a bit as a rip off was the “amenities charge” of 26$ per day for stuff that is usually free at a hotel, eg Tea and Coffee in the room which wasn’t even stocked up every day.

Hans M (Adelaide, Australia) 05/13/2018

We stayed overnight before returning to Australia, having been on a repositioning cruise. The reception was friendly and they allowed us to leave our luggage in the morning (approx 9.30am) and told us to come back at 3.00pm. No recommendations as to how we should spend our intervening time or where to go were forthcoming. When we came back at 3.00pm, the registration process was fine although we were surprised that a credit imprint from BOTH my wife and I was required. The room was clean and spacious and the bed was comfortable. There was a booth in the lobby from which tours could be booked. It was a pleasant 40 minutes to walk to Waikiki Beach. We thought Waikiki looked a lot tidier than when we were here 4 years earlier. We had a reasonable nights sleep. the wake up call at 5.00am worked. For tea drinkers it is a pity that no millk was available,only crema. In the end we got reasonable value for what we paid for.

Daniel P 05/05/2018

My girlfriend and I were quite happy with the hotel. Reception let me check in upon arrival which was quite early (9:30am) and didn’t charge me extra. The room was clean and up to standards, but what really made our trip was Dana. As we were leaving I asked her for a recommendation of where to hike. This led to a conversation of all the best places from her personal experiences in the north shore of where to go and what to see as well as a great place to rent a car. I can only say if half of the destinations she recommended end up working out our trip will be one of a life time thanks to Dana. Thanks again! From us both Daniel and Momina

Tony B (Los Angeles, California) 05/04/2018

We picked this hotel for it's location and low cost because a recent conference afforded us free airfare for one and a limited budget for the room. The hotel is just about 'okay', in some ways above and below that mark. The staff (other than housekeeping) was efficient, friendly, and had a good grasp of hospitality. The location is about a 10 minute walk from the Hawaiian Convention Center, and the beach. There are good dining and shopping options within walking distance. The room itself had a few issues. My wife noted almost immediately that there was a small (about a two inch smear) splash of dried blood on the dresser. We noted it, didn't use the dresser, and noticed that it was not found and cleaned during our three day stay. The sheets and towels were regularly replaced and cleaned, but that stain was pretty heinous. The king bed was on the firm side and and the pillows were just about average. There was no fan in the bathroom which is a really odd oversight in my opinion. The cable television had a decent range of available options and there was the option to use free DVDs available from a vending machine in the lobby. In all fairness I have stayed at worse places, but this was below average and the price was a bit high considering that. I would give the hotel a 2.5 out of 5 but that isn't an option but I would say the current 4 out of 5 average is far too high a rating for this hotel, so I give it a 2 for the purpose of balancing. I did not call the blood to the attention of the desk staff because honestly, I really want not to have to do that. When I had questions about bus lines or hiking locations and when we asked for a bottle opener we were really pleased with quick, helpful staff response. So, it really comes down to room cleanliness, amenities, and bed quality bringing down this review.

janetprjs (Bristol, United Kingdom) 05/22/2018

There was a bar next to the Hotel, the food was good and lots of it, the drinks were expensive. The sea looked inviting (but I can't swim) and fun looking at the surfers. There were plenty of buses to jump on and off.

Mike S (Birch Run) 05/21/2018

my wife and i came on a three day trip, I found this motel on a web search, just kept looking, then i looked on google maps... long story short, just what the doctor ordered... great location, great staff, no problems, older building but everything was satisfying unless you expect more than offered... the food was great at LULU'S I will stay here again in Sept 2019 when we return to see how he later part of the year is... we loved it in May of this year 2018...

Kathryn M (Lutz, Florida) 05/20/2018

Loved the location and view from our ocean view balcony. Only downside was the addition of $28/day for valet parking. But the valets were great, fast, friendly, and on the job 24/7 for those of us with early flights. Room was a little dated but that was not a problem.

WarsawConnection (Toronto, Ont., Canada) 05/20/2018

The hotel room was clean but tired looking. We were situated on the side of the building facing another hotel so didn’t have a view of the ocean. However, it was very quiet considering the location. The pool was small and unfortunately when it got crowded no chaises were available. Location was great. Right across from Waikiki beach and walking distance to restaurants and shopping. Also right across from the hotel was the zoo and a lovely park. For the adventurous, a hike up the mountain from the hotel was possible

Jeannine K 05/19/2018

This hotel is great value for money, the location is perfect, close to the action of Waikiki, and also close to local eateries away from the main strip. The standout for this hotel is it's view of the green parkland as well as the ocean, much better than a view of another high rise. Staff were always helpful.

05/19/2018

A great hotel in the heart of Waikiki. It is within walking distance to the Ala Moana Mall (about 30 minutes), the U.S. Army Museum of Hawaii (free), lots of good restaurants, numerous shopping centers including the International Market Place, within walking distance of several beaches, and St. Augustines’ Catholic Church. The staff is very helpful, out room was spacious and included a queen bed, sofa, table and chairs, wardrobe, cabinets with cutlery and dishes, a sink and refrigerator, and a neat bathroom. The hotel includes a free happy hour on Monday, Wednesday, and Friday from 5-6pm which includes cheeses, crackers, wine and beer. They also have a dancer and singer at the happy hour. Reservations for various activities can be arranged through the front desk. I would highly recommend this hotel.

Angela R 05/14/2018

Stayed one night in this place then cancelled the rest of our stay! Avoid the Luana!!! Everything about our room felt dirty. The floors, the bedding (which had huge stains). Rock-hard bed and pillows. Shower wouldn’t stay one temperature, so we couldn’t even shower after a full 24hr of traveling with a toddler. TINY room. We had nowhere to put our luggage - it ended up on the table. Literally 3-4 tiny tables available for ‘breakfast buffet’. Reception staff were rude and unhelpful. Weren’t interested in helping us with any of the above issues, but were quick to tell us to cancel our booking through Expedia. Deeply disappointed. Have never felt so unwelcome. So glad we switched hotels otherwise it would have ruined our holiday. The best thing about this place was the lovely bellhop/valet staff.

Toby W 05/11/2018

We were able to get 2 rooms at short notice after our original accommodation (at another "hotel") turned into a nightmare. Friendly happy service from the first encounter and this high level of service was maintained throughout our stay from every single staff member. Rooms were a decent size, cleaned and serviced regularly. As previously mentioned rooms looked a little tired in places but were very clean and comfortable and it didn't affect our stay at all.

Cathy P (Lady Lake, Florida) 05/02/2018

We had a beautiful 1 bedroom suite with a full kitchen on the top floor of the hotel. The view of Waikiki was amazing. Very clean, maid was wonderful, bellhop fantastic and the stay was great. They have a 3 night a week reception with beer, wine, cheese, crackers and pretzels. The only thing that kept me from a 5 star review was they had no regular restaurant that served dinner or a nice bar. We had to go out every evening as this gal was not cooking and neither was my hubby so that was a bummer.

SydneyThompsons (Sydney, Australia) 04/30/2018

Waikiki is expensive. Chose this accommodation based on price. Decor is tired, and we were on the first floor - avoid this as the balconies are like prison cells. Higher floors had usual railings unlike our cement block wall. Air conditioning was very loud - though this was quickly seen to when we mentioned it, and it was improved but still quite loud at night. The standard was what I expected based on the price, and so I was not disappointed - just have realistic expectations if you book here. Pool was small but pleasant, though very little shade, and bed was comfy. A ten minute walk to Waikiki Beach, and easy access to public transport.

Angielette F (Clinton) 04/24/2018

We were expecting a King Bed and an Ocean Front View, we ended up with 2 Queens and a Panoramic View, which we did have somewhat of an Ocean view and then a side view... It was not what we were looking for, but then again, it was not all that bad, considering we were not there to live in the room, but have a place to sleep and shower.. So we still had a somewhat nice view.

Terry E (Saskatoon, Canada) 04/23/2018

This is not a luxury place so if you are expecting high end service you will not like it. However if you want good value in a central location you should be happy. We enjoy having a kitchen and the added space of the one bedroom units, but the studios are quite adequate if you do not cook much. The lanais ( balconies) are very large in the majority of rooms, a few have extended the interior at the loss of the balcony. We spend a lot of time sitting on the balcony and enjoy our meals while looking at the view. The pool is large by hotel standards and there is also a hot tub, although of course it could do to be hotter. Lots of lounges and some cabanas to hide in the shade if you like. There are very good barbecues and some picnic tables for your use. Two ice machines supply plenty of ice. The laundry is on the same floor as the pool so you can relax by the pool while the washer and then dryer are going. Also a small convenience store on pool level. The lobby has a nice snack bar for light lunch items., newspaper is supplied daily and there are books in the lobby, help yourself. Enterprise rent a car is on site. located on ala wai and seaside corner you are two blocks from the main street (kalakau). Also one block from kuhio for catching the bus. All around this is a good place to stay.

Her T (The Netherlands) 04/03/2018

City and partially ocean view from room 4204. Location is excellently my fav udon shop is around the corner. Starbuck for the ones who love it 2 minute walk and the a max 10 min walk to the beach. Love the high rise. 6th floor has a pool with a few cabanas, washing machine, bbq, gym and wrap around the building chill area. Room could be a little bit more cleaner. Windows, vent in the bathroom, and corners of the bed next to the mattress are bit dusty. Washing dishes in the sink in the shower is a bit 🙄. Staff very nice. 7/10

thomasz469 03/31/2018

This place was absolutely terrible!!! Checked in with night staff was beyond slow after a 12 hour flight. He was talking about sports with security for about 20 minutes before he decided to help us. We get our keys to the two rooms booked one room was filthy pubes in the shower, uncleaned bedsheets (with brown stain), moldy smell in the room absolutely nasty. After using room keys once I go downstairs to get the rest of my luggage and wait about 15 minutes for the elevator to finally arrive ( This is each way you will wait 15 minutes ). Some time elapsed and I'm outside the room trying to get back into our second room KEY DOES NOT WORK (this is important because I have to ride the elevator 11 more times to finally bring staff up with a working key). I am exhausted at this point and just want to sleep don't have time to find another hotel room at 4am with my whole family. They also took forever bringing up at metal yes metal baby crib. No way would I let my one year old sleep in that thing and possibly get hurt smh. In another note the parking there is a separate company which is equally as terrible. Finally get sleep wake up the next morning and call the hotel front desk to tell them we are checking out early and not staying the rest of the 8 days. He cannot do anything about it as the hotel manager doesn't arrive til 11am. This is unacceptable I contact the third party we booked this through they argued with the hotel and could not so anything either this manager got there. (Will never use hotels.com again after that) I did finally get a refund but only for 7 of the 8 days because we stayed there for a night was in vacation and couldn't waste more time arguing over a couple thousand doallrs since this is a 12k+ vacation as it is. Since I don't want to keep on with my rant here's the low down : Slow elevator Rude night staff / incompetent (minus two employees who were very nice) Horrible parking Dirty room No bellhops Moldy smell Dangerous looking baby crib Extremely unorganized hotel Verdict: wasted two whole vacation days in Hawaii one was the night we stayed here and the second was getting all the stuff repacked and dealing with moving to the Hilton. Who wants to be this stressed out in Hawaii???

George G (Melbourne, Australia) 03/25/2018

This is not what could be considered a "Hotel as such" it is a mix of permanent residents accommodation, hotel style accommodation and Air BnB. In saying this, you are getting accommodation at a cheaper rate. Our room was clean and spacious with a small kitchenette to allow you to self cater. The bathroom was ridiculously small though and the shower head low but overall clean. The front desk staff are helpful but the ridiculous 3pm check in is a joke, especially when your flight gets in at 0600, but this seems the norm in Honolulu. Would recommend you book the room for the day before if your flight lands early. They did allow us to store our luggage during the day, allowing us to explore Waikiki. The bed was a king size but I found it along with the pillows, firm, but that is an individual thing. Aqua Skyline is ideally located being within 2 minute walk of places to eat and drink. There is a convenience store located on site which is a bonus along with a cafe in the lobby, be warned though, it's expensive. Car rental available on site and parking which is also expensive, park on the upper levels as the car parks are tiny on the first level and we came across numerous guests unable to get out as their vehicles were boxed in by bigger cars and pickups. Ask for a room facing the golf course and higher up as the noise is horendous in Waikiki. The pool and Jacuzzi were nice and towels were available at the pool, you could also get towels from the front desk if you were wanting to go the beach which is about a 10 minute walk. I don't think asking guests to pay a $25 USD resort fee is fair, considering we weren't able to use any of the facilities on the first day and last day considering we couldn't get into our room until after 3pm and were picked up at 0400 to catch our flight home. Would we stay here again? Well that would depend if I ever returned to Hawaii which I probably wouldn't, I found it to be overpriced, noisy and to be honest I could find 20 beaches in Victoria that are as good, if not better than any l had seen in Oahu never mind any number of beaches in Queensland that in my opinion are better. If I was to return though I would probably stay at the Aqua Skyline Island Colony for its price and location, if you are wanting that full hotel experience though were someone takes your bags to your room, room service etc, this is not the place for you. Hope this review helps you in making your decision.

travelocityknome (melbourne) 03/31/2018

The Ewa Hotel was just what I wanted. It's a budget conscious hotel near the beach, waikiki strip, the local bus and an awesome food truck (Mami's Empanadas). It is a good hotel (decor is of the 80's) with friendly staff. It's maybe not as fancy as those on the strip, however it is clean, friendly and recommended for its price point. The rooms have enough space for you to spread out, bathroom is good and beds are comfy and on site laundry at an affordable price. We opted for a kitchenette to save $$ on meals and opted to do breakfast ourselves most days using the facilities and getting supplies from ABC Store or Food Pantry. Good location at the Honolulu Zoo end of the strip.

MrThrill (Adelaide) 03/29/2018

Considering it's in Waikiki and only 5 minutes from the beach, this is a good choice for the budget conscious traveller. Yes, it's a bit dated but our room was huge and the beds comfy. The 3pm check-in time is a bit late, if like us, you had a long overnight flight.

Jacqueline D 03/13/2018

Run down budget hotel. Would be amazing if they put some repairs into it, and cleaned it up. I don't think I would stay here again. Our room was large, but unwelcoming.. We got one of the bigger suites on the roof and it had so much potential. Very quiet.. Almost too quiet...

Nicole1958 (Ottawa, Canada) 02/20/2018

Great location. Clean and quiet. One of the cheaper hotels in the area. A few minutes walk to the beach. Microwave and fridge in room. Coffee machine in room. No breakfast included. Slow and small elevator. Receptionist very friendly and answered all my questions about Diamond Head.

Jonny N 02/14/2018

I stayed at the Ewa Hotel in Honolulu, Hawaii in October of 2017 while I was playing lacrosse in the 2017 Hawaii Lacrosse Invitational! This hotel is within walking distance to Kapiolani Park, the beach, Lulus Bar and Grill, Tikis Bar, Eggs N’ Things, Cheese Burgers in Paradise, and much more!

DeAnne L 05/21/2018

Do NOT stay in room 1717 at condo rental. This condo is very dated, dirty and dangerous. We checked in and the "clean" sheets for pullout bed were dirty and had stains on them. The dishes in the cupboard were also dirty so we didn’t even dare use them. One of the lights on nightstand by lanai has a electrical short in it also. The bathroom smells like urine and the dishes in the kitchen were clearly not washed and the coffee pot had mold in it. The carpet was so old and musty that it flared up my allergies and I am still struggling with a lingering cough. Also the air conditioner barely works. We went down to let rental place know of all the issues and thought they would maybe give us an upgraded room but no they said they would take care of everything but they didn't.

scotsman111 (sydney australia) 05/18/2018

This was our second visit to the IIikai this time with family we stayed in condo 2039 others in 2033 and 1318 all the units were great with fantastic views 1318 is a 2 bed unit ideal if you have kids its really 2 units made into one its got lots of room and a spa bath we love the IIikai its at the quiet end of town but plenty transport options into town or a 10 minute walk along the beach front The Hilton lagoon is close as is the beach there are eateries every where and a store in the foyer for all your food and drinks For us it represents value for money and we will book again for sure

sabeeeeeena418 (Mount Vernon, New York) 05/15/2018

Stayed 6 nights at Illikai Hotel and Luxury Suites on the 22nd floor with a ocean view. We were very well pleased with the quality of the room and were grateful for the kitchenette which was put to good use for breakfast daily. Hotel is close to the beach (5 minute walk) and they give beach towels and beach chairs. Hotel is also close to restaurants, shops, and the marina thus we were able to make a quick walk to the outdoor store if needed. We also rented a car for the week and utilized the parking over at Red Lobster for $23 a day. Parking at the hotel is $28 daily. Friday night there are fireworks at the Duke Kahanamoku Lagoon which can easily be seen through your balcony if you have the ocean view suite thus it was a fantastic way to end our vacation. We had a wonderful stay at the Illikai and look forward to returning

Enjoyingthetravel (Mint Hill, North Carolina) 05/15/2018

We stayed in suite 2008 as part of an AirBNB and could not have been more pleased. Even though this is a privately owned condo, we used the parking valets at the hotel and they were so accommodating. $28 / per 24 hours. Yes, there is a less expensive place to park on the other side of the property near the marina, but it was so nice to have someone park our car, grab our bags without the hassle. The suite itself was awesome! So clean, nicely decorated and so comfortable. The deck - actually more like a lanai, looked over the harbor. We had about a 180 degree view of the most gorgeous sunsets I've ever witnessed. The resort has a good restaurant where we had breakfast every morning before setting out for the day. They also had quite a few stores, small grocery store, ice cream shop and some live music. It was a perfect location for our stay Waikiki and I would definitely stay again. Loved it!

Mike and Annema... G (Rotorua, New Zealand) 05/10/2018

We are award winning Hoteliers from Rotorua Nz. We arrived early around 1000 in the morning, Chester on reception was just fabulous. He was not only able to check us in early but gave us an upgrade to an 'Ocean View Room'. We had a wonderful 7 night stay, our room was clean, comfortable and well equipped. The bed was very comfortable and the lifts fast, walking distance from Alamoana, also great Cafes and a neat little mini-mart onsite. The other special thing about the Ilikai is it's age and history, which made it all the more special.If we are lucky enough to make it back to Hawaii one day, it will definately return to the Ilikai.