krlynn (Tucson, Arizona) 10/26/2021

This is our second time staying at the Aloha Surf. It isn't fancy at all but it is comfortable and clean. The staff is super helpful and friendly. It's location on the Ala Wai canal makes it a very quiet place to stay but it is only one block from the action on Kuhio and three blocks from the beach. We didn't rent a car this trip so it was nice to be so close to the bus stops on Kuhio. If you are looking for a resort experience don't stay here but if you are looking for a place to sleep after a long day of fun on Oahu this is the place to stay.

dylanhN9004PK 10/20/2021

I will get the only positive part of my experience out of the way first. The concierge was the nicest person I’ve ever met. That was it. We were swayed by low rates for this hotel. (~$400 for 7 nights). After all the taxes it came out closer to ~$750 dollars. Still a really good deal for 7 nights in downtown Honolulu on Waikiki strip. When we checked in the the first night we realized we were staying in something worse than a motel six but paying twice as much. We decided it wasn’t worth it and we would pay double what we payed to stay somewhere else. Checkout and cancellation was smooth until the debit hit my account. Over $200 dollars in hidden fees for staying one night. It literally can’t get worse than paying $125 dollars for a cleaning fee where we didn’t even do anything other than use the bed to sleep in. Not to mention a $65 dollar “room charge” like we didn’t already pay for the room ??? All in all I dropped 300 dollars to stay in a rundown, wanna be motel 6 for one night. If you thought that was bad enough, they have the nerve to ask for $30 dollars a night for parking underneath the hotel that holds 15 cars max for a hotel that I would assume could have well over 200 people in one night. Never again would I pick this place to stay, even if they offered me to stay there free.

ksuzuka 08/23/2021

This is an older building and not fancy but it is clean and comfortable and the staff were very friendly and caring. It was perfect for my post-travel self-quarantine and came to feel like home away from home.

AlexWebb69 07/15/2021

Of all the places in Waikiki I could have picked to stay at, I made the mistake of choosing this hotel. The rooms were gross, the furniture was stained beyond belief, I had to put a towel down on the couch before I sat on the crusty cushions. Security is a joke, my car and another were broken into in the hotel parking garage and the "guard" had no clue it happened and provided barely any help. The rooms were not cleaned during our stay because of covid, even though every other hotel was still providing maid service although they did take out the trash if you left it outside of your room. I will never recommend this hotel to anyone and I will never stay anywhere near this place if I ever return to Waikiki.

tka002 07/09/2021

This hotel is affordable and clean and staff are helpful! It’s small and doesn’t have many amenities, but we were just looking for a place to sleep and rest as we spent the days out exploring the island. If you’re looking for amenities or a fancy place to stay this is not for you, but if you need a good and affordable place to stay this is a great choice!

l0stgirl808 (Honolulu, Hawaii) 11/23/2021

So much aloha from the staff! Definitely made me feel welcome! Room was great and very clean! Internet was the only thing that was lagging but everything else was so great!! I had just stayed there the month before and a couple of staff members remembered me! It was so sweet of them to give my boyfriend cookies for his birthday as well! Will definitely be staying here again soon!!

alekuee (Philadelphia, Pennsylvania) 11/12/2021

Check-in and check-out were simple and easy. Beach towels and chairs are provided upon request. Rooms are clean. They’re dated but well maintained. Although we didn’t eat the breakfast (too busy trying to eat around as much as possible) it included cereal, bagels, fruit, coffee, and tea. I would stay here again. Location is great! Close to everything! Mattress was nicely firm and comfortable. If I were to have one complaint, it would be the pillows. That’s it! I would definitely recommend! $25/night amenity fees - they have to pay their workers, you know. I can see that they all work very hard. Valet was $35/night with in and out access. Staff was phenomenal. Everyone was friendly and helpful. We had no issues with contacting the front desk when calling for our car. All questions were answered with care. Noise from the bar, that others have mentioned wasn’t really an issue for us. There is music that plays in the hallway that kind of provides white noise. Given all that was said, this was an incredible value to vacation in Hawaii!

91chuckr (Gulfport, Mississippi) 11/07/2021

My wife and I spent 7 nights, and thoroughly enjoyed our stay. The staff was wonderful and very willing to provide assistance. Would like to give my thanks to three of the staff: 1. Aida, our housekeeper did a fantastic job all week; 2. Mike, who handled the storage of our luggage, while we enjoyed another great lunch in Waikiki; and 3. Rachel, one of the front desk managers, who gave us some great advice.

Danica L 10/31/2021

My parents and I had a fantastic stay at the Aqua Oasis Hotel during our trip to Waikiki in late October! It definitely lives up to the name - when you walk into the hotel, you immediately feel like you're in an oasis with all the beautiful plants and greenery and the koi pond. It is such a beautiful lobby. Our room was reasonably priced and had everything we needed and more including a kitchen, a balcony where we lounged every night and not to mention the huge bath tub in bathroom! We were also pleasantly surprised with the hotel breakfast. We enjoyed eating the delicious muffins, bagels, and fruit. Our favorite was the pineapple which tasted so sweet and fresh. We also took advantage of the hotel's beach towels and beach chairs for our beach outings. Also this location is perfect - you are close to the beach, close to the shopping and close to restaurants! We truly enjoyed our stay here at the Aqua Oasis Hotel. A big thanks to the friendly and helpful staff members for making our stay wonderful! We can't wait to visit again.

007cristac 10/26/2021

I was quite surprised by how great location and stay this was! I must say the staff are what make this hotel amazing. I wanted to especially shout out Mike the bellman. People like him are what make a hotel strive. He was hospitable and helpful. He even helped coordinate with the oncoming staff a ride for us to the airport in the morning. He saw we were four people kn a room and brought us extra towels with our bags up to the room. He knows to anticipate guest needs which is huge! I used to work in hospitality and people like Mike are who bring you back to the hotel. I can’t remember the name of the young lady who helped us at the desk. It was around 12:30 pm on 10/25/3021. She was very kind and super helpful! Hotel rooms are very roomy and perfect to come to if you are traveling with friends. They also have a continental breakfast which makes it worth it to stay as well! The location is great because you Can walk to the beach and you are near places to eat!

Elizabeth Riza H (Barrigada, Mariana Islands) 11/12/2021

The rooms are newly renovated .The linens are clean. The hotel is just across Waikiki Beach and Hawaiian Village with many restaurants to choose from. It is also located a few blocks from Ala Moana shopping mall where there are also a lot of restaurants. For a boutique hotel, it had all the convenience offered for a restful night and convenience of a block distance from Waikiki beach. Depending on the reservation , youmay have a room with a great view of the Diamond head and partial ocean view all in one balcony. I highly recommend staying here for those who would like to stretch their budget, have extra dollars to spend for vacation needs and leisurely activities on top of hotel room fees. It makes vacation to Hawaii more fun and enjoyable.

Dombeekee (Wailuku, Hawaii) 10/25/2021

A larger sign to indicate the location of the hotel. We had to drive around the block to maneuver the driveway. Also notice in advance to say that you would need to drive into the garage to check in. The room was very clean and comfortable but the pool was directly below our sliding door and even with the door closed and locked we could still hear the other guests laughing and playing marco polo in the poo;.

iskandar2015 (Paris, France) 10/25/2021

Just missing a restaurant for the breakfast and diner. I had a room on the main street which can be noisy sometimes. Otherwise great location for a really good price. I will come with my family the next time.

Sasha R (Atlanta, Georgia) 10/12/2021

Me and my fiancé went to Waikiki for a family vacation a week ago. While staying at the AP we saw and killed 4 roaches in our room! The hotel appeared to be old and gave motel vibes, not as we expected. This was our first time in Hawaii and the hotel just didn’t meet our expectations.

P1204H (Atlanta, Georgia) 10/11/2021

We booked a partial view not realizing we would literally be able to see a very small view across the street between other hotels of the ocean. As someone stated in an earlier comment the hallway is slanted and weird and the rooms were a little dated. The carpet in our room had a red stain in it (hopefully it wasn't blood). Last, the morning of checkout, the sanitation workers came at day break to dump the toilets in the receptacle and woke us up. The sight of the toilets and soiled mattresses when you walk by the hotel which is on the maintain strip was a eyesore; there must be a better way to hide the trash prior to trash day.

freshie1389 (Honolulu, Hawaii) 11/03/2021

We really enjoyed this place. It was in a great location and the view is incredible. The space is just what you need when you’re staying for a short term. The staffs are friendly and helpful. Highly recommend:)

suepD1032GW 10/16/2021

Call for reservations and Joseph is the hotel reps that was very friendly, giving tips of how and where to visit , explaining to me how to get around Waikiki area and nearby attractions, Joseph was very helpful and friendly he make sure to explained to me what I need to do for check in and how to get to Aqua Skyline. Overall my stay is an excellent stay , the night view is amazing, will surely come back to visit again.

likuonetupouata5 (San Bruno, California) 10/12/2021

Was surprised about the location close to everything shops, restaurants, including the beach, loved that the parking was in the same building the room was very nice and very clean the staff was very friendly n the check out was great which I did on a touch of the button

tyspencer808 10/11/2021

Conveniently located. Nice rooms. Overall great stay. Went with my family, and will definitely be staying there again when returning. Friendly staff. I really like that there is security that is there 24/7.

Anita B 09/12/2021

Fantastic Service by the Front Desk Personnel..Especially Jaime! Great Location to all sites . Mini Mart on the 6th floor..The Panaramic view is awesome...Rooms are spacious...I highly recommend as this is our third time staying at this location ..

819aloha (Watford City, North Dakota) 11/22/2021

Staff were pleasant, mannerly and accommodating. Relaxed environment. Towels were available for beach. On-site parking available with in out access. Hotel is walking distance to beach and stores. I stay here anytime I am in waikiki. Having kitchenette with fridge makes it handy to have breakfast and cook a lunch without always going out. Great place for family with children. Good value for moneyespecially in waikiki where a budget can get out of hand quickly.

dakinediane 11/10/2021

Fav hotel near the zoo and swimming in the park and restaurants and entertainment and bus Great views, park free near Kapahulu fire house , walk in park, test Waikiki Shell, walk to beach bars restaurants, take bus to airport nearby.

Jessica S 11/08/2021

I booked Ewa since it was one of the cheapest options that still had a kitchen and a balcony and that was a mistake. The kitchen was unusable, the burners did not get hot on the stove, there was no spatula, the burners were tilted, and there's no room to do anything. I would have been better off with just a microwave and mini fridge, which comes in most hotel rooms anyways. The balcony was okay but incredibly loud and windy and it's looking directly into other people's rooms across the alley. Neither the tv remote nor the remote for the AC worked at all. There was also a surprising lack of outlets, which made charging difficult and inconvenient. There was also an unexpected $15 a day "resort" fee as well as $30 a day parking. Not sure what the resort fee goes to since there are literally zero amenities. The hotel itself felt incredibly dirty and the elevator smelled so strongly of urine it was almost unbearable. On my last day here they were doing construction on my floor (there was no warning) at 8 am. The rooftop would have been nice had the area been better maintained. The only benefit of this hotel was the location, but honestly I'd recommend something that is just a bit deeper into the town since this is on the edge of everything.

jsecmf (Oro Valley, Arizona) 10/20/2021

Service is good. Parking is ok, however daily charge of $30 is quite pricey. Hotel rooms appear to be old, need to upgrade kitchen appliances, bathrooms need vent and new amenities. Hotel room door looks old. Curtain inside hotel rooms are dirty with stains. Bed is comfortable. AC works well, not too noisy.

35luism (Lakewood) 09/03/2021

A wonderful hotel managed by great staff. Unfortunately we encountered noisy tenants in the adjacent room. This scenario was not resolved. I do strongly recommend this hotel due to its affordability as well as location.

allybP1767AX 11/17/2021

The hotel is definitely showing its age. The room was well care for. The pool deck was a hazard. I slipped just by normal walking to the stairs. I saw a couple of kids slip and fall. I don’t bounce as well as I used too, so I am more careful

731benson 11/17/2021

We liked it very much. We made use of the full size refrigerator, microwave, dishes, and silverware. A pleasant surprise was the availability of beach chairs that we could check out, and return as needed. We will stay there again when we go back to Honolulu.

Triciapedia (Washington DC, District of Columbia) 11/12/2021

One of the first skyscrapers on Waikiki, the Ilikai is well recognized by any viewer of shows based In Hawaii. The location is convenient to downtown, Waikiki, and Ala Moana. You’ll have to walk a bit to get to the beach, more so than the neighboring Hilton property, but it’s not far and you’ll likely appreciate the cost savings on the room rate. There are two pools, plus a handful of helpful shops and restaurants right in the building. The suites are comfortable and spacious, with the Ocean View absolutely delivering. Of course there are some other buildings in the way, but that’s just Waikiki. I found the kitchen to be clean, modern and pretty well appointed, same with the bathroom. A dishwasher would have been nice, but it certainly wasn’t promised. Laundry is available on each floor. Some of the furnishings looked their age, but overall a pleasant experience.

jasminekahale003 11/09/2021

Hotel is clean, rooms are clean, most staff are friendly to guests (but not all are friendly to locals), valet was WONDERFUL, the elevator wait time was horrible but it’s a popular hotel so expect the wait time. Love the full kitchen and the spacious rooms! We love staying here!

bruschettagirl (Portland, Oregon) 11/08/2021

We stayed in an oceanview/sunset view room on the 25th floor, which was lovely. It had almost a full-sized kitchen with new appliances and the decor otherwise was refreshed (art work/carpet/bed and bed linens/bathroom/etc.). The sunsets from our lanai were lovely. With the ABC Market across the street, you can buy breakfast/lunch items for the refrigerator and enjoy these meals on your lanai. There is an interesting small pool on the 2nd floor level/terrace, that they are trying to have as "Adults Only", but sometimes that worked in theory, not practice. That pool had large plastic lounge chairs in it, for even more relaxation.

allybP1767AX 11/17/2021

The hotel is definitely showing its age. The room was well care for. The pool deck was a hazard. I slipped just by normal walking to the stairs. I saw a couple of kids slip and fall. I don’t bounce as well as I used too, so I am more careful

731benson 11/17/2021

We liked it very much. We made use of the full size refrigerator, microwave, dishes, and silverware. A pleasant surprise was the availability of beach chairs that we could check out, and return as needed. We will stay there again when we go back to Honolulu.

Triciapedia (Washington DC, District of Columbia) 11/12/2021

One of the first skyscrapers on Waikiki, the Ilikai is well recognized by any viewer of shows based In Hawaii. The location is convenient to downtown, Waikiki, and Ala Moana. You’ll have to walk a bit to get to the beach, more so than the neighboring Hilton property, but it’s not far and you’ll likely appreciate the cost savings on the room rate. There are two pools, plus a handful of helpful shops and restaurants right in the building. The suites are comfortable and spacious, with the Ocean View absolutely delivering. Of course there are some other buildings in the way, but that’s just Waikiki. I found the kitchen to be clean, modern and pretty well appointed, same with the bathroom. A dishwasher would have been nice, but it certainly wasn’t promised. Laundry is available on each floor. Some of the furnishings looked their age, but overall a pleasant experience.

jasminekahale003 11/09/2021

Hotel is clean, rooms are clean, most staff are friendly to guests (but not all are friendly to locals), valet was WONDERFUL, the elevator wait time was horrible but it’s a popular hotel so expect the wait time. Love the full kitchen and the spacious rooms! We love staying here!

bruschettagirl (Portland, Oregon) 11/08/2021

We stayed in an oceanview/sunset view room on the 25th floor, which was lovely. It had almost a full-sized kitchen with new appliances and the decor otherwise was refreshed (art work/carpet/bed and bed linens/bathroom/etc.). The sunsets from our lanai were lovely. With the ABC Market across the street, you can buy breakfast/lunch items for the refrigerator and enjoy these meals on your lanai. There is an interesting small pool on the 2nd floor level/terrace, that they are trying to have as "Adults Only", but sometimes that worked in theory, not practice. That pool had large plastic lounge chairs in it, for even more relaxation.

World81Traveler (Columbus, Ohio) 11/21/2021

Nice hotel, lobby is very nicely decorated. This is basically the first hotel once you hit the Waikiki strip coming from the airport. Within walking of most points of attractions, but long walk (not for elderly), and not conveniently located to Waikiki Beach or the Waikiki wall. Close proximity to Fort DeRussy Beach, which is sandy, but rocky once you hit the water (bring water shoes). BE AWARE of the $35/day valet fee that you HAVE to pay, that was a surprise! No breakfast included, and restaurant at hotel is VERY expensive ($80 for a family of four....for takeout). Nice to have a balcony, but there no real ocean view balconies. Room was nice, cool, and roomy; but beds were hard and pillows were some of the worst I've ever had. I would recommend if the price is right, but you would be better off finding somewhere more centrally located in Waikiki, with more comfort for a little more money. Mahalo

Ayric N 11/15/2021

This boutique hotel located at the beginning of Waikiki on Kalakaua Ave. is a good value for your money. It's a "no frills" hotel with friendly staff and valet. Convenient location and very walkable to Waikiki shops, beaches and restaurants.

lopezlydia759 (Tustin, California) 10/28/2021

From valet parking, front desk, room, to EVS we had a great experience of stay. Our room is just nice for 3 of us & it’s clean. All our needs like towels, utensils, pots & pans are there clean & ready.

DWktor 10/25/2021

Staff makes you welcome and is helpful, price was reasonable. Location is next to a Hui car rental and on or close to buses that go all over the island. 3 blocks to the beach through a park. Special rates for seniors and first responders. I was there for a funeral and staff was most kind and helpful.

HoldenAfart (Tucson, Arizona) 10/19/2021

Great Location. (5 min walk to Ft DeRussy beach & only a 15min walk to Waikiki Beach) Great service and friendly staff. Super clean. Best smelling hotel I've ever been in. 24/7 valet. What else can you ask for? I'm so glad we chose the Luana for our family trip to Hawaii. Mahalo from our ohana.

Jilla P 11/20/2021

fix the CDs and the CD players Have security at the back entrance, the talking noise is disturbing at night. I was on the fourth floor and I could still here people talking and it was the same voices for two night. There were arguing by same people shouting and fighting one night. The last night of my stay I called at 11:00 PM and asked for security to tell them go talk somewhere else, so it stopped st 12:00 AM. The bed was not comfortable for me. I sleep on my back.

Brian80896748 (Kaunakakai, Hawaii) 11/12/2021

When I first arrived I handed Linda a gift certificate that was given to me from front desk the last visit. She made as if I stored it because there was no signature. She sent me to a room with no AC and a toilet which over flowed. Sent me to the next room and the room was not cleaned which they had us clean with a vacuum. Never was there housekeeping that cleaned our room throughout stay

winjwin02 (Honolulu, Hawaii) 09/06/2021

We had a good time with my family there were no problem at the stay everything was great hoping to go back again. Good staff good front desk service, clean bathroom , nice housekeeping. I see yall soon

jazj127 08/29/2021

I always choose this hotel when traveling to O’ahu. They’re an amazing hotel where everything is close by and we didn’t need to travel far to the stores. We can’t wait to visit again on our family trips.

LisaHawaii808976 (Lihue, Hawaii) 08/25/2021

Check in was fast, our rooms were ready before the check in time;employees at check in were very thorough and nice. Covid protocols ( temperature checks, social distancing of dining tables) were implemented and we felt safe.