Hermes1927 (West Hollywood, California) 06/13/2021

Maria and her team where so great, people don't realize this is a condo hotel, and most of the properties have different owners, my first week i book tru expedia a studio, and i pay more fees, the place was good, but the second week i did the reservation tru the front desk and i got a better room and great view.. location is great, i love this area of Waikiki easy to walk everywhere. Hermes.

bygromis 06/02/2021

This is a so called "budget" hotel, but dont be fooled. They will tack on hidden cleaning charges and damage waiver fees is no longer is a budget hotel. You're better off staying at one of the Marriott resorts, they were cheaper and better rooms. Not to mention the rooms were old and falling apart and the couches all had nasty stains. Nice staff though.

Connector167892 05/15/2021

I had a nice 2 night stay in a studio type room. Didn't realize the bathroom would have a shower stall instead of a tub, but otherwise it was great. The wet bar was an unexpected but lovely amenity, as was the dinnerware and the energy saving features of the room.

sethcraven 11/23/2020

didnt believe i had made a proper reservation through the airport. showed them a negative covid test and travel qr. where Lance my front desk attendant then went and spoke with his manager for a long time.

keshamcmillon77 (Raleigh, North Carolina) 11/19/2020

Buyer beware hotel is really old, rooms are outdated and paint is peeling. Staff was decent but really didn’t help with things to do. The hotel restaurant is closed due to Covid-19 The pool also has weird “COVID” hours it closes at 3 which is the hottest point of the day.

Emily M (Boise, Idaho) 06/03/2021

Our family really enjoyed our stay here for two days. The rooms are large and clean, comfortable beds, with good AC and nice balconies. Though not on the beach, the hotel is a very close walk to Waikiki. We found the staff very friendly and helpful. Breakfast wasn't anything special (bread, muffins, cereal, fruit, coffee, juice) but was filling and fun to eat out by the pool in the beautiful weather. The pool is small, but definitely nice for a cooling dip after walking around. All in all I think this is a great stay and would recommend for anyone looking to find a more reasonable hotel in Honolulu.

oregonbeach (Keizer, Oregon) 06/01/2021

A quick, weeklong getaway, this budget friendly hotel served us well. We had 2 king rooms side by side, each with a/c, small balcony and large bathroom. Coffee pot and fridge are in the room, and you can ask for a microwave. The morning breakfast was usually 2 kinds of fruit and several pastries and cereal. Also a toaster for bread or bagels (Bring your own cream cheese) Coffee and several juices included. The guys at the porter station were helpful, even calling alternate transportation sources, which were real businesses. You are 1 block from the Hawaiian Rodeo Drive. Every upscale store you could think of in one direction. In the other, pharmacy, Burger King, local stores. And a block over in another direction you’ll find small local eateries, ihop, Ross Dress for Less and a dozen ABC stores. In fact, one of the largest is in the same street as the hotel, 2 blocks away. Our favorite beach was down by the police station, a 10-15 walk. Other beaches were closer. The place was clean and the beds were great.

ceepingitreal (San Francisco, California) 05/26/2021

We loved staying here so much that we came back again the next week. The room was spacious with a full kitchen. The staff were all so kind and went out of their way to help us. The location is walking distance from great restaurants and Waikiki beach. There is also a Biki station in front of the hotel. I highly recommend this place. The only issue was with the breakfast because of COVID limitations. They always had fresh fruit and toast and cereal though.

N934OOmarthao 05/20/2021

We are a military family and stayed at this hotel for over a month ( military families would understand why ). The staff is so friendly . I love the housekeeping ladies the most . Anything we needed from them was just a phone call away . The beach is walking distance and so is lots of shops and restaurants . I highly recommend.

vivianbrav0 (San Diego, California) 05/15/2021

The location of this hotel is amazing. It is a 10 minute walk from Waikiki Beach and a 2 minute walk to the Royal Hawaiian Center. Although it may not be the most luxurious place to stay, it was a very comfortable place to stay. The staff was great. Only thing that wasn't so great was the parking. They have a limited amount of spots but did offer parking at the garage across the street but that garage is just too small. Ended up scratching our rental from how tight the garage is, thankfully we did get insurance.

donmatsumoto58 06/01/2021

great loacation ,,quiet atmosphere..centralized in the Ala Moana area where it suits my needs in regards to each visit to Honolulu.. The staff is very accomadating, have great communication skills .The rooms are clean and very relaxing through out my stay.

koadread67 05/22/2021

Looking forward staying at Aqua Palms in the near future if there’s a room available for me! I will be traveling a lot and I am happy there is a place like Aqua Palms please keep up the great Work hotel employees thank you very much!!!

RSOblio 05/20/2021

My wife and I have stayed at many different properties in Waikiki and for a variety of occasions. This was our third time staying at Aqua Palms and we chose this property again, for several reasons. First of all, we knew the location provides for ease of access in and out of Waikiki, and we knew we would be coming and going quite often. It is also an easy walk to Ala Moana for those who may be visiting there, as well as to all the restaurants and shopping in Waikiki proper. What we were pleasantly surprised to find was that the rooms had been redone since our last visit and offered crisp, clean and comfortable new accommodations at a great value. The staff were super friendly, sharing that Aloha spirit we all wish to experience when travelling through Hawai'i. We had one issue upon arrival; the A/C did not seem to be working properly when we first entered the room. We contacted the front office and a maintenance engineer was knocking on our door within 5 minutes and the issue was resolved in less than 20 minutes. THAT is speedy service. In short, Aqua Palms is a great little property with wonderful staff, easy access, ample parking, great value and it is at the proper end of Waikiki for those who want to come and go easily and experience other parts of the city and the island. Mahalo Aqua Palms team!

galacticdestroyer (Fontana, California) 05/14/2021

The rooms were lovely and quite spacious and the view was worth every penny. not to mention the location was great I was within walking distance of so much. I’ll definitely be back again and again, it was a really great hotel.

Ashontae97 05/14/2021

I’m a pretty simple person, we just wanted to make sure my son had a good birthday, the room was located in a tourist area, so great if you plan on shopping around! Beaches within walking distance, restaurants as well. Very accommodating staff, any and all issues were resolved in a timely manner!

rharnett2021 (Woodbridge, Virginia) 06/04/2021

Aqua Skyline at Island Colony is a great location and great people that work there. Can't wait to come again when COVID is totally over to see it at its full potential. I enjoyed my stay. Thanks to all.

mickymickency75 (Honolulu, Hawaii) 05/18/2021

The service is very good and helpful to there customers especially the pool and the bbq on the six floor very comfortable and convenient, And thanks to aqua sky line for the good service they give us during our vacation

SM B (Orange County, California) 04/08/2021

The property needs some upgrading work. The A/C in our room 2319 was cranking so loud at night that we cannot sleep. We requested to be moved to another room, and we were given room 4318. This room's A/C is not as loud as the one in room 2319, but it is leaking water from the condenser in the patio that I almost slipped. The water also sipped through the carpet, but I found out about it when we are about to check-out already. The bathroom exhaust fan in this room is cranking loud like a steam boat and can really be a nuisance. Thankfully, it is turned off when not in use - unlike the A/C that has to be turned on all day long. Staff are friendly.

shiritandeliu (East Brunswick, New Jersey) 04/07/2021

Visited in march 2021 with my husband and 2 kids. Pros: - Walk in distance to Waikiki beach - Price - Has a small refrigerator, coffee machine and stove. - Lobby personal were always helpful and kind. We switched towels with ease, asked to get something printed and it was no issue, got advice on surrounding areas. - There is a laundry room! Not that I want to do laundry on my vaca, but I used it and was very happy to go on the next island with a suitcase full of clean clothes. - Pool and hot tub was nice, didnt expect to use it, but we did. Cons: -Parking cost (35 a day) and the person there always seemed annoyed. - There were only 3 chairs total in the room. One inside, and two on the porch. So the 4 of us we couldn’t sit together on the porch as we thought we will after a long flight. - Washing dishes is done in the bathroom small sink. They give dish soap but no sponge. -No cleaning service is fine by me with COVID restrictions, but they should at least provide a broom given people are likely to bring in sand. -bed wasn’t so comfy, but I didn’t expect much either.

901debram (Pilot Point, Texas) 03/24/2021

It’s in need of some updates and not as clean as it could’ve been but for the price it was pretty good. The security is better than most and the pool area has been updated with nice grills to cook out on. There is also a laundry room so you can bring less clothes with you. Lots of amenities for the price and a friendly staff.

82nanii (Honolulu, Hawaii) 06/14/2021

Many thank you's and appreciation to Tracy, Evan, Maryknoll and housekeeping!!! You all Rock!!! My stay at Ewa hotel... better then Hawaii Prince or Hilton!! Its the people like Tracy,Evan and Maryknoll that makes you feel like million bucks... I am Very impressed local!!! I'll see you soon!! N.Hylton

bebelopez13 (Seattle, Washington) 05/30/2021

Everything was amazing, staff was always there to help and cost of stay is definitely affordable. If you’re looking for a place to stay without killing your budget, this is the right place for you and your loved ones.

0Poinsettia 05/29/2021

Good hotel for budget minded guest who only needs a comfy bed and limited services. Staff was very friendly and as helpful as possible though covid is still causing limited staffing and services. Great location!

calebscoggins (Honolulu, Hawaii) 05/26/2021

Just wish we would of got what we paid for and no hassles was looking forward to a nice stay and just wanted to spend our anniversary together and have a nice relaxing time instead had to sleep on two twin beds pushed together with a huge hump in the middle and had to plunge the toilet every single time

traungreen 05/24/2021

Wonderful hotel with an excellent staff. There isn't a restaurant or pool at this hotel but you are steps away from Waikiki Beach and plenty of restaurants. There are also multiple food trucks that serve great food right outside of the property.

Ryates223 06/13/2021

We booked a 1 bedroom Luxury Suite for our daughter and her family. We booked a 2 bedroom Luxury Suite for us and 3 others. The 2 bedroom was intended to be the hang out/gathering spot. What a great stay! We would stay there again in a minute. The views from the balconies were spectacular, the rooms were quiet, it was close to the beach as well as shopping. This was such a great hotel. While I wish Hawaii would get rid of all of the Covid nonsense it wasn't so oppressive in the hotel and certainly not on our balconies where we spent a lot of time. We looked right down into the Marina and saw Sea turtles in there almost every day. We also saw Spotted Eagle Ray's in there (3 at once). Snorkeling in the ocean was easy to get to and a blast (get swim shoes as the rocks can be sharp). This was an incredible experience and I highly recommend it.

TamaratheTraveler33 (Las Vegas, Nevada) 06/12/2021

Paradise beautifully located in the beginning of Waikiki! We enjoyed our stay but with a few drawbacks: dirty/outdated carpet, the tv didn’t work, and no complimentary ice on any floor (like majority of hotels provide). The ice would have helped out a lot being that we went to the beach almost everyday and liked to have had a cold beverage to drink after swimming in the sun.

riahg24 (Tucson, Arizona) 06/11/2021

Wonderful staff very friendly. Beautiful spacious rooms . Magnificent view.bell hop was so kind and helpful and very prompt. House keeping staff were amazing and very prompt with towels and what not. Absolutely love the rooms. Very spacious and beautiful.

belaine12020 (Las Vegas, Nevada) 06/09/2021

This trip was a delayed Birthday celebration for my son & husband due to the pandemic! First time we ALL traveled together on a family vacation! We had a wonderful time! The weather was perfect considering our over 100° weather in Las Vegas the whole time we were here in Waikiki! Thank you!

Lee S 06/08/2021

A good environment and room/suite configuration. The staff were helpful and friendly. A solid facility and it looks good. The bed mattress was not comfortable and the plumbing is showing its age. I would stay there again. There is room to upgrade and seek a higher level of comfort.

Ryates223 06/13/2021

We booked a 1 bedroom Luxury Suite for our daughter and her family. We booked a 2 bedroom Luxury Suite for us and 3 others. The 2 bedroom was intended to be the hang out/gathering spot. What a great stay! We would stay there again in a minute. The views from the balconies were spectacular, the rooms were quiet, it was close to the beach as well as shopping. This was such a great hotel. While I wish Hawaii would get rid of all of the Covid nonsense it wasn't so oppressive in the hotel and certainly not on our balconies where we spent a lot of time. We looked right down into the Marina and saw Sea turtles in there almost every day. We also saw Spotted Eagle Ray's in there (3 at once). Snorkeling in the ocean was easy to get to and a blast (get swim shoes as the rocks can be sharp). This was an incredible experience and I highly recommend it.

TamaratheTraveler33 (Las Vegas, Nevada) 06/12/2021

Paradise beautifully located in the beginning of Waikiki! We enjoyed our stay but with a few drawbacks: dirty/outdated carpet, the tv didn’t work, and no complimentary ice on any floor (like majority of hotels provide). The ice would have helped out a lot being that we went to the beach almost everyday and liked to have had a cold beverage to drink after swimming in the sun.

riahg24 (Tucson, Arizona) 06/11/2021

Wonderful staff very friendly. Beautiful spacious rooms . Magnificent view.bell hop was so kind and helpful and very prompt. House keeping staff were amazing and very prompt with towels and what not. Absolutely love the rooms. Very spacious and beautiful.

belaine12020 (Las Vegas, Nevada) 06/09/2021

This trip was a delayed Birthday celebration for my son & husband due to the pandemic! First time we ALL traveled together on a family vacation! We had a wonderful time! The weather was perfect considering our over 100° weather in Las Vegas the whole time we were here in Waikiki! Thank you!

Lee S 06/08/2021

A good environment and room/suite configuration. The staff were helpful and friendly. A solid facility and it looks good. The bed mattress was not comfortable and the plumbing is showing its age. I would stay there again. There is room to upgrade and seek a higher level of comfort.

ragdegirl 06/07/2021

We came t stay there coz I had surgery done so we find the hotel is convenient where we are going,valet attendant n front desk are helpful,it just notice that we never had a shower curtain but housekeeper came .

jjdog0313 (Santaquin, Utah, United States) 06/04/2021

I will start with the good: The 3 elevators are fast and they offer beach towels. Now the bad: They charge $25 per day resort fee and also $35 parking fee which includes valet. The mini kitchens are far from stocked, we had to cook french toast in a tiny pot, one piece at a time. The air conditioner unit of under a desk and it's under sized so it runs CONSTANTLY AND IS LOUD!! They do not clean or stock your room due to Covid so you have to ask for everything. They say they'll bring towels, but you have to call several times to make this happen. Now the worst part, Upon arrival I opened up the armoire to put our clothes away, an ironing board was inside, leaning against the door. As I opened it, the board feel on me, one of the legs sliced open my ear. After we got the blood under control, I looked at the ironing board and noticed it was missing a rubber cover on one of the feet, that is why it cut me. I moved the ironing board to a corner of the room and went down to tell the desk clerk. She acted concerned and promised to replace the board right away, well that never happened! This place has no respect for customers and are rude when you ask for something. Like the title says, stay elsewhere.

jeremiah10807 06/01/2021

Called reservations number twice prior to day of checking in to confirm total price and room type (kitchen/kitchen) with double beds. When I checked in, front desk had a problem and said my room did not have a kitchen. Waited 20mins because front desk girl said she’s fixing the problem. Ended up paying waaaaay more than expected which is exactly why I called before checking in, so I would know my budget. I was really upset, bought all my groceries for the weekend, then have front desk tell me that my room didn’t have a kitchen!!! Had no choice but to upgrade to a room with kitchen and pay so $$$$ more than my original quote.

jask96795 (Waimanalo, Hawaii) 05/26/2021

I love this hotel, my family and I come here at least 3 times a year for the past 5 years. We always chose Luana. But It would be great if there were some kind of loyalty points! Maybe cheaper kamaaina parking

seanmsmith91 (Arden, North Carolina) 05/26/2021

Awesome staff, great restaurant in the lobby, and they had everything I needed and more! Definitely will plan another stay here being it was in a perfect location for the transit and access to all the shops and things around.

Navigator766477 06/12/2021

I did not have the best stay at the hotel compared to other places I have stayed in Waikiki. Cleanliness was an issue. Very slow lines to check in. My first room had too many cockroaches in the bathroom. I requested another room and the second room had 0 bugs-which was good. The room key has a quirk to them that the staff did not notify me about so spent a needless hour in line to get another room key when I did not need to do that. Another guest showed me the secret to get the key to work which was pushing it in and pulling it out several times very quickly until the lights went from orange/red to green. Overall the room was okay. But I cannot recommend a stay here when there are hotels priced in the same range which are cleaner with nicer staff and better rooms.

ddiaz496 06/08/2021

Upon arriving to the hotel, my first impression was that the building looked a little outdated and there wasn't anything particularly fancy. The room was a basic, 2 bed room. I stayed a week with my family and we really enjoyed our stay. It's not the best part of town, but there are so many places within walking distance. Ross was right across the street and Walmart was just down the street. There were also yummy hole-in-the-wall food places within walking distance. We enjoyed evenings in the pool and free dvd rentals from the lobby. Unfortunately, their restaurant was still closed because Covid, but the pond was still open and we were able to feed the Koi fish with food provided for free at the front desk. By the end of the trip, we found that we really enjoyed staying there. We've even talked about staying again for another trip.

rnavarro2021 (Hilo, Hawaii) 05/28/2021

if you are ok with bugs and cigarette smells etc and dingy, smelly, and not to mention unclean carpets etc this is your perfect destination. just know that during the pandemic you will also be cleaning your own room etc, but the equipment that is brought to you is relics and doesn't really clean well.

ujlangctr 05/26/2021

Cleaners rushing us to checked out, we never checked out and they start cleaning around 10am . Cleaners are rude ; they only care about their duty and not all tenants. I was confronted by cleaners at 9am if im checking out. Told them "NO"and after i took other stuff and wait for kids swiming at pool , Lo and behold my kids went up to change after swiming and rooms already open ,people cleaning.

Margaret V (Cerritos) 05/24/2021

Sheets appeared clean but smelled like dirty mop water. A/C stunk , keys never worked. Doors extremely loud (even when you try to gentle close) And jolted out of bed by fire alarm at 3:00am super fearful after that and couldn't go back to sleep, which made our trip on the return long from being exhausted. Staff at check in were great, that's the only thing that was good.