PKMano 01/07/2020

Located within walking distance from the beach. This hotel provides breakfast and it is good. I booked through booking.com and got a small room. Rooms are clean. Hotel staff members are very good and cooperative.

nicoledominiquec (Luzon, Philippines) 01/07/2020

Everything was perfect except for the free buffet breakfast. Its the same everyday. The juice tasted like water. But everything else was good. The room was nice and near the beach and markets. The room was spacious and the people are very nice.

soloflier (North Island) 01/02/2020

Great location, within walking distances of Waikiki Strip, International Market, Hawaiian Royal Centre, central to Honolulu CBD/Waikiki. We got great service from staff at reception and maintenance, whenever needed e.g. I couldn't work out how to work my room card. We also used the car parking facility, you will have a car space allotted. The room was very basic, the photos don't show how dated the rooms are. But we were happy with them because they were spotlessly clean and were serviced every day. We had the best night's sleeps on their beds and pillows each night, air conditioning wasn't noisy for me. And there is a room next to the bathroom for make up etc. It was the best value for money at Christmas time in Waikiki. Would definitely stay here again. If you come here expecting 4 star or to look exactly as the pictures suggest e.g. brand spanking new, this isn't likely to meet your expectations if you are after fancy hotel. But if you're after value for money in Waikiki, a clean room to stay and a budget to stick to, and a laidback chill atmosphere that feels like you are at the beach, this is a great choice. We regretted that we weren't able to stay in this hotel for our entire stay in Honolulu. The one we went to after we left Aqua (Pacific Marina Inn) made us wish we had been able to stay at Aqua.

loktay (Playa del Carmen, Mexico) 01/01/2020

We booked a last minute trip to Oahu over Xmas week and then realized that everything was full and expensive. We were able to get a room at Aqua Aloha Surf. It is a good hotel- they have a hearty breakfast with Asian lunch food as well as good pancakes (we got tired of it after a few days). It is a great location and the service was mostly very good. They have laundry facilities in the basement, cold water in the lobby, and free movie rentals. The deluxe room was big enough for a family of four if you don’t mind a double size bed. We got the deluxe room that has a double, twin, and sofa bed. We didn’t try pulling out the sofa but it worked as a single bed. One issue was the noise outside of the hotel. For the first couple of nights we left the glass door open (prefer no a/c) but it was terribly noisy with a bar across the street as well as construction. For the rest of the time we slept with the glass door closed, and a/c on and the noise was no longer an issue. There is a nice place to walk on a canal right next to the hotel, and plenty of rental bikes nearby. Excellent, cheap food everywhere. Overall, a great stay! Room has a microwave and mini fridge.

Oldtimer970 (Port Moody, Canada) 12/24/2019

The first morning I was there I was awoken by heavy construction noise on the 'beach' side of the hotel (203). I would not rent this room to a deaf person! Maybe if you're an early riser it would be fine. Room 313 was bigger and quiet!

simonmT639RF 12/28/2019

Stayed 4 nights at Aqua Bamboo in Studio 508. Checked in on Christmas night. Thank you Lisa . Studio is very well equipped, clean, functional and comfortable but a little dated. Ate 2 breakfasts and one dinner at Ok Tiki Terrace. Excellent food and service from Mike, Chef Eddie, Sam, Amber and the team.

Beckysbeenthere (Newcastle, Australia) 12/13/2019

Hotel is a bit old but there were works going on when we were there that suggest renovations may be happening, not noisy at all though. Room was a nice size and clean , house keeping attended everyday. Staff were lovely always willing to help and very much assisted us with getting from A-B and booking tours. Lobby was nice and cosy. The pool was gorgeous and a lovely escape from the hustle and bustle. TV was a bit dated but came with a play station and free access to a dvd rental machine. Location was great very close to the main areas of Waikiki. Room was definitely great for the price and the face it had a kitchen was a bonus. Free wifi was also a great touch. Thank you for the great time Aqua Bamboo

dawntop (Parksville, Canada) 10/23/2019

I looked at the posted photos read most of the reviews and still thought I'd give this place a try. I should have realized this hotel was not up to par when, upon arriving at 11 pm, several locals were working on a car right out front. Then we enter the lobby and hear an employee asking the front desk man what the various room charges are! Huh?! This was probably once a very nice place to stay. Unfortunately, the lack of upkeep shows. The only reason I gave it two stars was because the employees were very nice. Pros: nice employees; centrally located; safe in closet; large room; lemon water in lobby; big fridge and stove in kitchen area of our room. Cons: very loud a/c; bathroom window slats couldn't close so it got very warm in there; no "continental" breakfast; coffee machine out of order with only black coffee being free (cream was $1.00); three other entry doors to our room with cheap push in door locks-did not feel safe and told desk clerk; flimsy sliding door locks; kitchen drain plug broken; pool tiles were slimy and I slipped twice upon entry. The entire place needs upgrading. SEE PHOTOS

Cliff K 10/17/2019

We recently stayed at the Aqua Bamboo in Waikiki from Oct 5-13, 2019 in room 807. Family of 2 adults and 2 children (ages 4 and 13). The room was a one bedroom suite with a queen bed in the bedroom and a queen pullout in the living area. Perfect sleeping arrangements for me and my family. We had a kitchen and were able to take full advantage of this during our stay. Coming from Canada, the CDN dollar doesn't fair well in the USA so this was very welcomed to save us a little $$$ and we took full advantage of this amenity. The hotel staff were extremely accommodating to any and all of our requests. The swimming pool is an incredible little oasis right in the middle of busy Waikiki! You'd never know you were in the middle of a city. We enjoyed the pool daily as there was always nice shaded areas to give the kids a break from the sun. Once the pool-side bar construction is complete, this will only add to the value of this area of the hotel. Pleasant surprise amenities: - Espresso machine in the lobby. Free cafe americano which we had every day and only $1.00 for specialty coffees like latte and $1.00 hot chocolate. - Complimentary beach chairs, float devices, body boards available to guests to take down to the beach. - Complimentary beach towel service - Movie rental machine in lobby, free of charge and included video games as there was a PlayStation in the room. This came in handy on the one and only day we had rain pretty much all day. Movies were nice to have at night when our day had wrapped up. - Washer/Dryers located on floors 4, 8 and 12 (from memory). The biggest PLUS with this hotel is the location. 1.5 blocks to the beach!! we were there in about 4 mins every day and it is so central we weren't far from whatever amenities we needed. We had rented a car for the week to explore the island but aside from that there was no need for a car. Next time we will skip that expense now that we know the hotel is so close to all we need. We would not hesitate to recommend this hotel to anyone, it suits all types of travelers.

BLMerce (Kensington, Maryland) 10/12/2019

Booked through Hotels.com. They moved us from our original booking to this room. It was terrible. Run down and needs lots of updating The one cup offered for us to use was dirty. Luckily we booked only one night before our cruise. I’m sure the hotel rooms are much nicer. I would book directly. The lobby and outside area are lovely and I’m sure their hotel rooms are much better than what we had. Front desk was very helpful in getting us to our cruise

Bluesacred 01/23/2020

Due to an early morning flight arrival we got to the hotel about 8.30am and due to a long tiring flight we just needed a room to shower and rest. The receptionist wasnt very helpful she just says checkin time at 3 and I cant promise anything early although a NOTE was stated on our accomodation booking due to an early arrival the hotel will try for an early checkin. We waited around the lobby area very exhausted. We went for a walk around the city and kept coming back and forth to the reception if by any luck we can get checked in like 11 or midday. The receptionist (I forgot her name) she did not acknowledge us at all during the numerous times we popped about around the reception area. She didnt have the decency to at least offer us a snack or water from the lobby as we were very tired after a long flight. Cases like these the front office or especially the receptionist shouldve prioritised our room. Hotel has to make guests happy and go out of their way to attend guests needs in every possible way. She could see we were exhausted and kept going out and coming back again and sitting around the lobby waiting. Never did she come to update us on our room and ask how we are etc. Im thinking of our elderly folks what if this was the case with them. Will she neglect them the same as she did to us. Finally we got checked in after 3 when we came back from lunch. Room was ok but an old musty smell lingered throughout our stay. Housekeeping staff were awesome and cleaning standards superb. The other downfall to our stay was the breakfast. No real hot food for breakfast. Like eggs and spaghetti or eggs and bacon. The dusted donuts they had couldve been replaced with cream donuts or savouries on other days. Also the breakfast was always full and not enough space to accommodate the guests. Guests had to sit round the pool area or near the reception area due to lack of tables and chairs. This is the first hotel I have stayed at that breakfast is only 2 hours. Very shocking!!! At least 6 to 10am or 7 to 10am. Guests want to sleep in but have to attend breakfast as their aware its only for 2 hours and want to make their moneys worth. The breakfast staff need re training again in all areas. There must be a staff waiting on the guests and clearing dirty plates. Most of the time dirty plates are not cleared for 10minutes or more on a table. Very poor service. A tremendous mahalo to the housekeeping staff and also to the pm shift receptionist the small short european female and the asian guy who were always helpful and politeful.

JohnnyAywah (Guildford, Australia) 01/08/2020

Excellent location in the heart of Waikiki. We had a junior suite with two double beds and a pull-out, perfect for the five of us. Great complimentary WiFi and you even get a free breakfast at no cost (toast, cereal etc but good enough) Olivia at the front desk is a Goddess and Carolyn is the most amazing concierge you will ever find Thanks for a great holiday guys, we will definitely be back!!!

MA2177 (London, United Kingdom) 12/29/2020

1013号室に滞在しました。Lewers streetは繁華街でどこへ行くのも便利、カラカウア通りとクヒオ通りの間という抜群のロケーション。それでこのお値段なのですから、文句を言うのは野暮というものです。スタッフはフレンドリーで、The Busのためやチップのために両替を頼んでも快く引き受けてくれました。 その上で、いくつかケアしておくべき点を挙げます。朝食は無料ですが、シンプルなパンとペストリー、フルーツとジュース、コーヒー紅茶のみです。ハムやチーズはありません。また、日本名の男性スタッフさんがいらっしゃいますが、二世の方なので日本語はお勉強中とのことです。斜め向かいのパブは3:30amまでライブをしていますので普通に騒がしいです。プールは小ぶり。バスタブはあり。アメニティにボディクリームがついているのはGood。唯一困ったのは、どうやらテレビ台に虫の巣がありまして、コーヒーメーカー周りと台で毎回小さなシロアリのようなものを見かけたことでしょうか。累計50匹は潰しましたが、きりがありませんでした。駆除してほしいなとは思いますが、まあ、このお値段ですから、異常に高いオーシャンビューのホテルに泊まるより賢明だと思っています。Amenity Feeは1日25ドルかかりますから、予算に織り込み済みで滞在してください。 Hi, please could you expel the aunts in Room 1013. I have killed more than 50 but there are still many.

helenbB9318AP 12/25/2019

I must let any visitors to Waikiki know to book into a hotel called Aqua Oasis. We had an unfortunate incident occur at our previous hotel Aqua Ohia. We stayed one week and were going to extend our stay for a further 4 days but as they had no hot water for our whole stay we decided to cancel. Instead we were given the name of Aqua Oasis and I spoke to Olivia on reception and my goodness what a difference in attitude and totally helpful. The rooms were clean, we had lovely bathroom facilities and with hot water and included in our price a Continental Breakfast. I cannot stress the wonderful attitude of all the staff at this hotel and in particular Olivia. I would definitely stay there again and recommend it to any other visitor intending to find a medium priced hotel to stay in and close to all shops, restaurants etc. Also a bonus is that we entered the Bishop Museum by showing our hotel swipe card.

854karinp (Sidmouth, United Kingdom) 12/23/2019

This hotel was amazing value and very close to Waikiki beach n shops with public transport near too !! Clean and breakfast was good but not much choice as we knew !! Staff were very helpful and friendly and room clean !!

Eileen S 01/17/2020

This place needs to be torn down and rebuilt. Nice location but nothing works and everything is old and dirty. Lobby was done nicely. Rooms were getto. Carpet is old and filthy, don't walk on it. Nothing worked. AC was minimum and maintenance was asked to check. Offered fan but outlets didn't work. Phone didn't work, TV controls didn't work. Ice machine was in the parking garage. Parking was overpriced.

diveeatsurfshop 01/16/2020

Front Desk were very nice. Bell Captain, Housekeeping were very friendly too. Location was very convienent. Close to international Market easy access to everywhere. Amenities were good too. Room had kichen,and a nice size fridge.

bbmatsudo 01/14/2020

"I have no complaints as the price is low, but I would like you to improve the lack of electricity in the bath and the peeling of the paint on the toilet seat." The staff's attitude was friendly and very good. "The entrance and the entrance of the room are a little harder to close, so I think it needs to be improved."

dajarobinson (Chicago, Illinois) 01/10/2020

False advertisement of resort fees due at check in. Very disappointing. Didn’t want to make a fuss during my time of relaxation but the room was more than I expected to pay and wasn’t as nice as I thought it’d be from the pictures online. Sheets are sticky probably from detergent or something. Bathroom smells bad. False advertisement of resort fees due at check in. You should work improving these things.

czhang973257 01/08/2020

Room values do not match！ When ordering at Booking.com, we chose to have 2 queen-size beds in a room, and there was only one King-size bed when checking in. We had no way to pay for an extra moving bed, and felt cheated. The most unhappy is the poor cleaning services.

shine1978 (Silver Spring, Maryland) 01/19/2020

Stayed in room listed as "luxury suite w/living room sofabed separate bedroom". NOTE- The hotel is a bit "tired" and in need of an update. This was not a luxury suite as was advertised. I knew from reviews to expect it may be "tired" but not to this degree. The furniture in room is old and scratched. The carpet worn. The 2nd floor is actually slanted. You can see and feel that by just walking to our room-Rm 205. The floor in room walking from sliding door to kitchen area is also on a slant, more felt than seen. When I turned on shower 1st morning the faucet vibrated and was very loud. The noise and vibration ceased after 1st use but nonetheless was a bit of a concern the 1st use. The bedroom carpet was worn. The furniture throughout has lost luster years ago. The Fitness Center should really not be called a Center; Fitness ROOM more concise. 2 Treadmills, a cycle and weights. Treadmills did not start but staff able to help quickly and fix problem. Wonderful staff who were all friendly and attentive! If we needed more blankets, pillows, towels or help with treadmills in workout room, they were always quick to respond and helpful. They were all gracious and accommodating. The location is great, however. Across from Hilton Hawaiian Village and walking distance to Ala Moana Park. The IHOP is attached though we never ate there. I do hope the hotel can get upgraded in future.

Jason_1973 (Edmonton Alberta) 01/18/2020

Perfect Location. Clean, there's an IHOP down below. It's about a 25 min walk from the zoo. The closest beach is about a 10 min or less stroll. The room was cleaned on a daily basis. Housekeeping does a very good job in my opinion. It seems like an older property, and it's not as fancy or modern as some of the other properties in the area, but it's still an excellent choice.We chose it because we are a very active couple, and didn't really spend much time in the room besides to sleep at night. I'd have no problem staying here again, or recomending it to my family and friends. The staff was also very friendly and helpful. We travelled from Edmonton, AB. Canada.

shezada2020 01/14/2020

We just got back from a dream trip to Hawaii that became a nightmare because of British airways Avios. Its absolutely the worst airline points system. We converted from rbc avion to avios because we thought we were getting more points. We didnt realize the points expire. Anyway we were stuck and had to use them or loose them. We booked the Aqua palms in Waikiki. It was a the worst rathole i have seen. cockroaches, urine stains on the carpets,broken thermostat so the ac would work sometimes,chewing gum on blankets,stained curtains,hot water tap broken,marijuana smell,very outdated,ants. we had to check out and pay almost $2000 for 5 days at the doubletree just to be able to sleep. I don"t know how they pass inspection to operate. We asked Patty the manager if we could get another room. She was absolutely useless. She said because it was booked through a private owner she couldn't do anything to help. Come on what kind of manager cant help fix the situation. Guy at the front was the only reasonable person that listened to our concerns but couldn't help. this was suite 1110 .STAY AWAY FROM AQUA PALMS AND NEVER USE BRITISH AIRWAYS AVIOS.

VTD30344 01/04/2020

I have stayed at this Hotel for about 75 nights this year. Best value in the area. This used to be my go to hotel until I found bed bugs. I notice that the room smelled liked pesticides for a couple of days. I found them 3 days later. My main issue was that they knew they were there and didn't tell me. That's why I can't stay.

evelynpadil (Miami Shores, Florida) 12/12/2019

My third visit to Hawaii but my first stay in Waikiki. The reception desk staff are always available and friendly. Their was a Marathon the next day we arrived but everyone was excited and again friendly. Big change from Miami. (Sorry) the cost and location was good for the long stay.

guruavtark 01/20/2020

We booked through a third party and had to pay some hidden fees so our cheap rate wasn't so cheap, be careful with this. Otherwise the room was nice, the location was great, and the workers on site were all great. We had a blast and everything went well aside from a few things outside of their control. Pros: Nice pool and hot tub, great BBQ's, nice workers. Cons: Hidden fees, slow elevators during peak hours, and the parking structure not operated by the hotel was awful. They had no idea what they were doing and didn't keep track of anything so they continually tried to overcharge me. Be very careful as they seem like crooks trying to get extra money out of you and frustrating you until you give up.

James L 11/25/2019

We stayed in a suite with a view of diamond head. It had a lot of room and was comfortable and felt like being at home on vacation. It was close to all of the Waikiki attractions and had great views. What really made it remarkable for us was the staff. We went to the rooftop reception and the sunset views were spectacular. While we were there the staff was very helpful and gave us a lot of information regarding restaurants and tips about tours and getting around. The pool was nice and never crowded and the beach was nearby. You can get beach towels and chairs at the desk. It felt like staying with friends more than at a hotel.

highdeez (Melbourne, Australia) 11/21/2019

Picked this place solely for its affordability and the nice looking pool. Important for expensive and hot Waikiki. Hotel is well located for shopping with the beach a 10 minute walk. Rooms have been updated and a good size but missing a bedside lamp due to the bed being uncomfortably close to one wall. Was missing a TV remote and a HDMI cable for our free DVD rental but was fixed promptly. Air con was present but in a cheap and extremely noisy after market add on. Would benefit from a ceiling fan. My major bug bear however was paying the $200 "resort fee" which was non-refundable to then find out from a notice in the lift that the pool and spa would be out of order for our whole stay. No mention of this from the staff or even a reduction in the fees to compensate for this. Resort fee is a joke, considering their free shuttle seldom arrived and the route too complicated, so we took the public bus which was quicker. I realise that the pool needs maintaining but some compensation needs to be made to customers staying there as having a functioning pool is pretty important in a place like Hawaii. A good budget hotel but it might pay to call the hotel to make sure their pool is in working order if this is very important to you.

rickt2311 (Melbourne, Australia) 11/13/2019

We stayed here for our last 4 of our 14 nights. Our requests when booking a year ago was HIGH FLOOR WITH VIEW. Well we certainly go that! The room is basic but had everything you need & plenty of stations to charge your devices. Air conditioning was on 24/7 & was beautiful a cool. Kitchenette was laughable just little fridge, microwave, kettle & 2 burner cooktop sink was bathroom sink to use. Didn't mind us we never used it anyway except to keep our drinks cold in fridge. Loved that there was a shop on same level as pool which was cheaper for smokes for my husband than anywhere else. Grabbed some nibblies from there too. It's a bit dodgy everyday there were police officers & cars(one day at the one time we counted 6) there looking for some girls (prostitutes) & going up & down the lifts 1 day they even had the fire department come too. Every day we had to complain about not having hot water to shower. Our last morning we had to be up at 4am to catch our 8am flight back to Oz & we had cold showers AGAIN. Very close to main shops & restaurants. Never used pool or BBQ area we were all about exploring especially coming all the way from Australia no time to sleep except when you have too. LOVED the concierge desk they were very helpful booked a couple of tours through them.

Jackjasa 11/06/2019

Fantastic views of Ala Wai Canal, the sea and the skyline. Great pool and BBQ facilities and the staff and activity booking desk was helpful and knowledgeable. A very short walk to the beach and major shopping and T Galleria where the Trolley buses depart, so very central to get around easily.

871cruzr 01/07/2020

Don't be deceived by the pictures posted online!!! Definitely on the contrary and were taken probably 30 years ago. It needs a complete renovation. Because of the scary condition of their one and only elevator, we used the stairs all the time. The only thing nice about this place is its location.

Z2025TEmichaelt (Honolulu, Hawaii) 12/23/2019

This place is horrible. Filthy. You just feel dirty staying here. Male front desk agent at night was very rude. No deadbolt on door. Toilet made noise all night. NO CLOSET OR HANGERS EVEN!!! No outside guests after 10pm. Very limited parking. Will never stay here again and suggest you don’t either.

ellenleffingwell 11/23/2019

Dated hotel, needs some updating. A little less expensive than other hotels in the area. Coffee provided was Excellent. No frills but all we did was sleep there anyway so it was fine. Walking distance to a beach. Long but walkable distance to the shopping. Elevator was clunky but worked. Covered parking area a bit small but was nice to have. Did not like paying the $30 extra a day for parking. And was not expecting an additional $130 cleaning fee, but we had booked through a different site, not Ewa directly.

James L 11/03/2019

The Ewa Hotel reminds me of a cross between some places I've lived. I've lived in cinder-block military barracks, and I've lived in an old building in San Francisco. Like the SF apartment, it's close to natural beauty. One of the reasons I chose the Ewa between the lower-cost hotels is that instead of window air-conditioning units; noise right over the bed, the Ewa has quieter units, and they work well. The other reason is proximity to Waikiki Wall / Queen's Beach. The cleaning staff is excellent and pro-active about removing wet towels to keep humidity down. One disappointment - the roof deck is not handicap accessible - the elevator stops the floor below. During our stay, the other guests were friendly and the staff was excellent. Advice from another review - get a balcony unit! Even though the balcony is small, we were very glad to have it.

sfmattyb (Los Angeles, California) 10/24/2019

This is another of the old-and-tired Waikiki hotels in desperate need of renovation and TLC. The price was right but you basically get what you pay for. Good location, on the quiet side of Waikiki and close to the beach, but definitely no frills and no amenities. The room and property overall are tired. The front desk staff all seemed less than excited to be there.

kjh259 (McMahons Point, Australia) 01/11/2020

This "old lady" was the first high rise in Waikiki and the hotel featured in the original Hawaii 5-0. Situated on the boat Harbour next door to Hilton Hawaiian Village, its location works well for airport drop off, proximity to Ala Moana Mall and Lagoon in front of the Hilton. Though dated, rooms well equipped with full kitchen, small bathroom, beds firm, lack sound proofing with rowdy neighbours. Also we've been advised that we cannot use our NAB Traveller card to settle bill, which is preloaded with USD, which we always use when travelling as it avoids multiple exchange fees back to AUD. Other hotels we have stayed in, in Hawaii do accept this card. Will most likely go back to Hilton Village next time. This is our 5th trip to Hawaii.

saltone (Tasmania, Australia) 01/09/2020

Not impressed - stayed October 2019 and while the view was great and had everything we needed, the floor (including balcony) was filthy, the air con drip tray kept overflowing on to the balcony below and we got a violation, even when we thought it had been taken care of, got another one with a not so nice message. The air con itself was mouldy (I don't know if that is the correct word, but definitely unhealthy), the shower head had a calcium build up, the shower had cracks in the side tiles, the light switches were dirty, as were the curtains and sliding doors. Bugs did appear but there was bug spray available. My recommendation would be to stay elsewhere unless renovations had been done, or it had a really good clean.

JER154984 (St. Catharines, Canada) 01/06/2020

Very happy with accommodations. We had a room with a king bed and pull out sofa and small kitchen area. Laundry facilities on the same floor. City view room. Didn’t mind the constant home of traffic below, don’t even notice it after awhile. We have had drinks and dinner in Cinnamons, the outdoor patio if comfortable and a nice evening gathering space. Live entertainment is offered some nights. We have taken a couple of Roberts Hawaii tours that pick up right out front the hotel. We also used the Waikiki trolley lines for sightseeing. No need for a car at this location. Easy walking distance to many things. I would stay here again.

418tonij 01/05/2020

Sadly there is not one pleasant thing I can say about this Studio Condo. This was my experience. 1. On walking in the condo and there was a very stale smell, as if the room had not been cleaned. 2. On retiring, the bed was disgusting. A very strong male odour which permeated in the pillows including in the sheets and duvet, as if they had not been washed. Day 3 I found the time to wash the lot as I could not tolerate the unclean bedding , 3. The Air conditioner was unable to be left on at night whilst sleeping due to the loud noise, a square box inserted in the fixed glass on the floor to the outside on the balcony. 4. Unfortunately the balcony door was not able to be left open during sleep time due to the street noise of cars and people, and the studio was on Floor 14. 5. Day 4, the toilet overflowed, with use of the toilet appropriately and only using the toilet paper provided. Fortunately, I had many of my family also in the hotel and had respite when required. I was very disappointed with this studio condo and paying $2400.00AUD for the week, I do expect clean and up to date bedding and a toilet that functions. All in all, in my view, the owner needs to pay attention to detail and check on cleaning quality. Also, please toss the fake plastic flowers!

kellyk36 (Winnipeg, Canada) 01/03/2020

We rented 829, 813, and 817. The rooms were ok but most of the stuff was well used. The toasters didn’t work and the beds are just ok. The view in 829 was great if the marina but you couldn’t see the Hilton lagoon for fireworks. The internet wifi in room 813 was basically useless. The valet parking is 28$ per day and they get your car very quickly. Great deal that is for sure. I would definitely stay here again but would not stay in 813.

kjh259 (McMahons Point, Australia) 01/11/2020

This "old lady" was the first high rise in Waikiki and the hotel featured in the original Hawaii 5-0. Situated on the boat Harbour next door to Hilton Hawaiian Village, its location works well for airport drop off, proximity to Ala Moana Mall and Lagoon in front of the Hilton. Though dated, rooms well equipped with full kitchen, small bathroom, beds firm, lack sound proofing with rowdy neighbours. Also we've been advised that we cannot use our NAB Traveller card to settle bill, which is preloaded with USD, which we always use when travelling as it avoids multiple exchange fees back to AUD. Other hotels we have stayed in, in Hawaii do accept this card. Will most likely go back to Hilton Village next time. This is our 5th trip to Hawaii.

saltone (Tasmania, Australia) 01/09/2020

Not impressed - stayed October 2019 and while the view was great and had everything we needed, the floor (including balcony) was filthy, the air con drip tray kept overflowing on to the balcony below and we got a violation, even when we thought it had been taken care of, got another one with a not so nice message. The air con itself was mouldy (I don't know if that is the correct word, but definitely unhealthy), the shower head had a calcium build up, the shower had cracks in the side tiles, the light switches were dirty, as were the curtains and sliding doors. Bugs did appear but there was bug spray available. My recommendation would be to stay elsewhere unless renovations had been done, or it had a really good clean.

JER154984 (St. Catharines, Canada) 01/06/2020

Very happy with accommodations. We had a room with a king bed and pull out sofa and small kitchen area. Laundry facilities on the same floor. City view room. Didn’t mind the constant home of traffic below, don’t even notice it after awhile. We have had drinks and dinner in Cinnamons, the outdoor patio if comfortable and a nice evening gathering space. Live entertainment is offered some nights. We have taken a couple of Roberts Hawaii tours that pick up right out front the hotel. We also used the Waikiki trolley lines for sightseeing. No need for a car at this location. Easy walking distance to many things. I would stay here again.

418tonij 01/05/2020

Sadly there is not one pleasant thing I can say about this Studio Condo. This was my experience. 1. On walking in the condo and there was a very stale smell, as if the room had not been cleaned. 2. On retiring, the bed was disgusting. A very strong male odour which permeated in the pillows including in the sheets and duvet, as if they had not been washed. Day 3 I found the time to wash the lot as I could not tolerate the unclean bedding , 3. The Air conditioner was unable to be left on at night whilst sleeping due to the loud noise, a square box inserted in the fixed glass on the floor to the outside on the balcony. 4. Unfortunately the balcony door was not able to be left open during sleep time due to the street noise of cars and people, and the studio was on Floor 14. 5. Day 4, the toilet overflowed, with use of the toilet appropriately and only using the toilet paper provided. Fortunately, I had many of my family also in the hotel and had respite when required. I was very disappointed with this studio condo and paying $2400.00AUD for the week, I do expect clean and up to date bedding and a toilet that functions. All in all, in my view, the owner needs to pay attention to detail and check on cleaning quality. Also, please toss the fake plastic flowers!

kellyk36 (Winnipeg, Canada) 01/03/2020

We rented 829, 813, and 817. The rooms were ok but most of the stuff was well used. The toasters didn’t work and the beds are just ok. The view in 829 was great if the marina but you couldn’t see the Hilton lagoon for fireworks. The internet wifi in room 813 was basically useless. The valet parking is 28$ per day and they get your car very quickly. Great deal that is for sure. I would definitely stay here again but would not stay in 813.

W7902DEcarolb (Long Island, New York) 12/11/2019

Great experience here! Extremely clean spacious rooms, friendly staff and possible upgrades! A walk to the beach and Luana supplies the beach towels! Very convenient for shuttles right outside the hotel. A walk to shops too....already booked again for next year!

Tim B (Jakarta, Indonesia) 12/10/2019

I strongly recommend the Luana Waikiki hotel. The hotel has been there a while and is very comfortable. The room I had included a kitchenette which was great to have. It is next to Fort Derussy Park which is a large green space in Waikiki. This is a good option for people who don't mind not being right on the beach and would like to stay in a bit of a calmer option.

5travellersGatineau (Gatineau, Quebec) 12/08/2019

Located right at one end of the "strip", so much less hectic, but still close enough to the activity. The hotel is clean, and comfortable; some renovations while we were there, but nothing bothersome (seems the hotel made sure of this). The staff is very helpful, very friendly and knowledgeable. Housekeeping was good. Rooms have been renovated, but a microwave in each room would be a definite plus. Pool is great and clean. BBQ area is clean and functional. There is a "meet and greet" three nights a week (wine, beer, cheese and crackers & entertainment) what a nice touch. Vouchers for the restaurant attached to the hotel is a great perk. Beach is a less than 10 minute walk. Stayed there for 9 nights, would certainly do it again.

Sayyes3 11/16/2019

The Staff treated me Like Family Or A like a Good Neighbor, It was easy to talk with them every day while my stay which was for more than 45 Days...They offer Free bike and Dvd movie use..Weight room and pool...etc. Gas station and stores Next door and the Beach and Shopping Only I Mean ONLY a Few blocks a way Like 5min In a Car!!! You can See the Ocean From my balcony.... I would like to Thank All of the STAFF Here I MEAN ALL and these are some // Martha,KIM,James.W,Jessica,Joan,BETH,JACE,REbecca,TONY,JESSE,JOHN,AL JOHN,ALEXIS..etc Whole staff Made Me Welcome and Safe and I look forward planning my next time Here.. WKMoody Rm 1014 oct 8 - nov 22 2019

austinsmyers (Tamworth, Australia) 10/28/2019

First time in Hawaii but we really enjoyed our stay at Luana. It was far enough away to be quite but close enough to go out and about. We had 2 kids 4 & 7 and they found the walk fine and very safe. We walked back late most nights and always felt safe and we didn’t see any homeless around the motel. The park is lovely and green and great to wake up to every morning. The walk to duke statue was a bit long if that’s where you wanted to swim but to go straight through the park wasn’t long to the beach. Plenty of shops to look at while walking to your destination and there is plenty of walking to be done if not in central Waikiki. Also being positioned where it is was great for the Waikiki Trolley. And it was also easy to walk down around Discovery bay which is a bit slower than The main area of Waikiki. I took a bike one morning which was great to get out and see the town a different way. Staff were all nice when we were coming and going. They have chairs and umbrellas which is part of the ammenities fee. The room was nice. It was very clean and comfortable, loved the bed. We had a 1 bedroom and we had 3 adults and 2 children and found it to have plenty of room. Asked for a few things during the stay and they were brought up really fast. Remember most of Hawaii keeps the traditional feel so things seem old but they aren’t and if they are old they are well looked after. We would stay here again for the price as it was cheaper than central Waikiki places but it definitely lived up to our high expectations.

excessbaggage808 (Island of Hawaii, Hawaii) 01/18/2020

Pagoda Hotel is located on the island of O’ahu. Check-in was very fast. All employees at the Pagoda are very nice and accommodating. Especially Ron. Look out for him at the front desk. There is a $200 security deposit. You have an option of paying cash or charging it to your credit/ debit card. Cash security deposits are returned to you upon checkout after the staff checks to make sure that the room is not trashed. It takes several days for security deposits placed on your card to be returned. WiFi is free. There is a small pool, a laundry room and a mini convenience store located on the ground floor. There is also a free DVD dispenser on the ground floor. DVDs are loaned out one at a time. Free daily local newspapers are located right next to the DVD dispenser. Free sunscreen is also available from the front desk. There is also a free, air conditioned shuttle that stops at all other Aqua properties. The drivers are very nice and are more than happy to give you advice on what to do and where to eat. Since there are numerous Aqua hotels, the stops will vary. You can check the shuttle’s route progression on the screen that is in the hotel’s lobby. The shuttle usually stops at the Pagoda every 15-20 minutes. Consider using the shuttle if you want to check out Waikīkī and other areas of Honolulu. There is also a Pagoda restaurant that “floats” on a koi pond. Buffet and ala carte is available. Prices are reasonable and be sure to ask for the restaurant coupons upon check-in. Parking is located across the street right next to Ross Dress For Less. Our room was located next to the elevator and there was no problem with noise. Our room was clean and included a microwave and mini fridge. Housekeeping and maintenance is very quick and friendly. The Pagoda is in walking distance of numerous restaurants, stores, nail salons, Don Quixote, Wal-Mart, Ala Moana shopping center, Walgreens, and Target. Choose the Pagoda if you would like affordable accommodations and a very welcoming staff.

John J (Hilo) 01/10/2020

Hotel is old but nice. They wrap blankets in sheets, but carpet looked dirty. In room microwave oven and frige. Free parking and great location. If you're kamaaina, they have special rates usu. lower than anything on internet. each room has 2nd sink and small counter OUTSIDE the bathroom. Makes getting ready to go out quicker for families. Microwave oven and frige make eating leftovers easy. Grocery store 5 minute walk away. Walmart, Samsclub, Ross all across the street. Not as nice as big name hotels.

BernieMat (Cohasset, Minnesota) 01/06/2020

This is a 12 story hotel within walking distance of the Ala Moana mall and Waikiki beaches. This is not a new and modern resort, but the rooms are comfortable and the price is nice. Each room is cooled by a through the wall AC unit. Service from the staff is great. For added security, you need to use your room key to operate the elevators in the late afternoon and evening. You pay for parking which is in a convenient garage across the street. The only thing keeping this from a 5 star rating is the age of the facility. I would gladly stay here again.

centralcoastagal 12/02/2019

MOLD EXPOSURE VERY HIGH! We came to the Pagoda Hotel for a 2 day conference. It was suggested we stay at the Pagoda and were offered a special rate for our stay which added up to $179 per night. We were given a "deluxe" room. On the 12 th floor, we found our room and entered to immediately notice a moldy smell. The carpet at the end of the bed was in a small depression, and the carpet itself was wet and spongy. On the interior of the A/C window unit you could see it was covered with black mold, and there was actually a huge - 1/4 inch mold spore hanging on the edge of the window frame, just above the a/c unit. There was mold coming through the paint on the ceilings, walls, and in the shower the mat was circled with mold. It looked as if a recent paint job had been intended to cover the mold seeping through. Attending our conference in the room above the Koi pond was no better - mold smell blowing all day through the a/c, with many of the attendees complaining about trouble breathing, raspy throats, and hoarse voices by day 2. By the end of our stay I was so sick that I was unable to speak directly with the hotel staff, altho they did a great job of ignoring us as we checked out and waited for our ride to the airport. Now that I am home and beginning to feel better, I am following up so no one else has to experience this dangerous place. MY ADVICE IS DO NOT STAY HERE. MOLD EXPOSURE IS EXTREMELY HIGH. I have attempted to contact the health department, and have yet to speak with an actual person. I have today called corporate office for Aston Aqua, the owners of the Pagoda Property and await a return call.

sia g (Devonport, Australia) 11/20/2019

We flew in from Australia at 6:30am and even though our room would not be ready till 3pm, Carlos looked after us and we were able to get a room at 10am. After a 9 hour flight with 2 kids, this small gesture was AMAZING! He made the check in experience quick and easy. My daughter had a virus and vomited on the bed... the cleaning staff fixed our bedsheets straight away and we are so grateful! The staff are friendly and we come here all the time because of our experience. 100% recommend this place if you have small children!