OutdoorAdventures_70 (Christchurch, New Zealand) 03/08/2020

Dated basic hotel in need of a facelift. Expensive as well for a moderate room, everything is relatively close in Waikiki so location was ok. Staff were very helpful with all my requests. It was booked through a travel agent and was staying solo so I also had to pay a single supplement which made the price expensive considering the facilities. Breakfast was included i tried it one didn't bother the other three mornings you can read into that.

debbie5131 (Edmonton, Canada) 03/02/2020

We enjoyed our 3 night stay. The breakfast that was included was enjoyable. I actually enjoyed eating noodles for breakfast 🙂The pancakes were very good as well. Parking is expensive but we found free parking on the street by the canal . The hotel is close to the beach, the international market and many restaurants. Our room was clean and the bed was comfortable. We didn’t use the pool, it is very small.

MDTyKe (Island of Hawaii, Hawaii) 02/29/2020

Check in staff (and check-out) were very, very rude and unwelcoming. You'd expect when welcoming fellow Kama'aina there'd be a bit more Aloha, but nothing. They didn't want to be there. They also tried to tell me my rate wasn't Kama'aina and wouldn't remove the Resort Fee despite my confirmation stating it was. It really was a terrible first impression, and as they say, first impressions last. Also, their website states they offer Kama'aina a free upgrade if available - no mention of this either. Secondly, elevators were very slow - there are only 2, and one was broken. You need to plan a LOT of time; sometimes as much as 10 minutes, to get up and down. Carpet in the room was dirty. Rooms were NOT serviced (no towels replaced, no cleaning) as my stay was only 2 nights (3 days). When I inquired at reception I was told "... We only do that for stays over 3 nights". This was NOT clear anywhere, nor was I told this at check-in. If I was, I would have been OK, and would have realized I could have just asked for new towels.. but the lack of communication was poor. Also, CONSTRUCTION. Lots of drilling beginning at 7am. I was not informed of this during check-in either. Go back to your room at 4pm for a rest? Forget about it - DRILLING. Loud. In reality, I think they give Kama'aina the *worst* rooms. Admittedly, hotels in HNL are only for you to sleep in. They are cheap, good location, but that is it. I would rather spend more $ to get some Aloha. Will NOT recommend, or stay here again, sorry.

LVardy (Grand Falls Windsor, Canada) 02/20/2020

If you want to be in the busy city, then the location of this hotel is decent; near the beach, many restaurants and shops. There is a parking garage where you pay I think $30 USD per night, however it was full when we arrived so we had to find another parking garage, about a 5 minute walk from the hotel. The room was large and the bed was comfortable but everything else was sub par. The couch had large stains and the room looked old. There is also construction next to the hotel, which we could hear in the morning. The free breakfast buffet was just OK. They had toast, scrambled eggs, fruit, pancakes, noodles, some meat and coffee and warm water to drink. I would not stay here again.

PKMano 01/07/2020

Located within walking distance from the beach. This hotel provides breakfast and it is good. I booked through booking.com and got a small room. Rooms are clean. Hotel staff members are very good and cooperative.

Travel769546 03/03/2020

Read on the home site that Aqua Bamboo were renovating so almost didn't book. They need to take that off their site because I didn't hear a sound! Wasn't feeling well the last day and had a late departure and Aqua Bamboo offered to let me check out at 6 pm for a small fee. I wanted to get some sun so I turned down their offer. About 2 hours later I came back because still not feeling well and they had already cleaned my room but STILL let me stay until my flight. Great location. Will definitely be back! A HUI Hou!

101brittaj 02/21/2020

We booked three nights at this hotel and arrived to find a room with a bed so old that it was actually concave. The room itself is quite small with what appear to be very old and dingy decorations. I knew the bed was going to be bad, but was even more surprised to find that the walls were so thin you could hear the elevator every time it dinged on the floor as well as any time someone was speaking in the hallway or closing their door. The construction two blocks away began very early in the morning and continued until late at night adding more noise to an already impossible to sleep situation. The cherry on top were the drapes that were entirely too thin to block out the sunrise. We got about 2 hours of poor sleep and checked out in the morning. However, the hotel refused to refund us for the two nights we didn't even stay on the property. Worst hotel experience I have had in twenty years.

J5754WScharliec 02/21/2020

For the price this place was great. Wonderful staff, beautiful pool area and a great location. Short walk to everything. I found this hotel on-line and it turned out to be much more than I expected. I will be back for sure.

JjaJjaSebastopol_CA (Sebastopol, CA) 02/17/2020

Booked this hotel 7 months in advance rooms facing courtyard. While the courtyard is lovely and features teak furniture and red cushions, the hot tub was hugely dissapointing as was rarely hot. The staff was unable to figure out how to turn it on. Out of seven days only two days was actually hot. bar does not serve alcohol, friendly staff there though and small menu tasty. The hotel is regrettably much more ghetto than I had expected in reading reviews. I thought would be a little tarnished but not prepared for the trashed hallways and elevator. HUGE disparity in rooms, so beware. renovations not nearly done. 7 th floors up are renovated. learned the hard way that you do not want courtyard views, massive construction going on around hotel and on upper floor, courtyard side you will be exposed to loud earthmovers, not a Hawaiin view. Also we were inconvenienced by having water turned off one day, and workers coming in rooms. No coffee cups to use the coffee machine, no cream etc. the thursday reception was a joke, not poolside and the lei making was limited to two persons allowed to do at a time. VEry disappointing and NOT festive.Also the lower floor courtyard sanctuary view rooms are not refurbished and in bad repair. opt for mountain view room if possible. Disappointed in the luxury suite on 9th floor, There is orange construction webbing and green rope holding tiki hut together, trash dump site at back entrance. Embarrased that this is where I brought my family for vacay.

Brian8 (Winnipeg) 02/13/2020

Gets better every year beautiful upgrades around the Pool area and new restaurant with really good food.Staff is very friendly and helpful.I want to thank all the staff and manager Kimari for the wonderful time we had there.Also its about a three minute walk to the beach.Until next year we will be back.

335Bob (Tweed Heads, Australia) 03/29/2020

Maria is the lady at reception, who made us feel very welcome for our 2 night stay, before we cruised the Ovation back to Sydney via Tahiti and New Zealand. The hotel is situated in a convenient position close to shops, restaurants and beach. The apartments are kept clean and there is a pool and wi-fi is complementary. Breakfast was included for us, and we felt at home staying here.

Raia777 03/25/2020

Thank you Olivia for your Aloha. Just ask to extend stay 1 more night as room was very nice & since they were consolidating room inventory she ask if I don't mind moving for an upgrade. Took 10 minutes & upgrade was wonderful. Mahalo Olivia 🤗🤙 will stay again

dvlachos (Melbourne, Australia) 03/21/2020

Great service at a wonderful property - the staff are amazing and very helpful. Great location close to everything you need with restaurants, shops and beach at your doorstep. Would recommend this property to all my friends & family.

Mns9184 (Casalnuovo di Napoli, Italy) 03/20/2020

An additional $28 is added when checking in, then when laying in bed the AC constantly leaks water on your head. I decided since I was only there one night, since they already told me I could not switch rooms because I was in a handicap room so I stayed. I then hung off the bed to avoid the water dripping on my face.

Peter V (Greater Melbourne, Australia) 03/16/2020

Whole Aqua Oasis team a friendly (esp Rachel at reception), whole resort is sparkling clean and step outside amongst all the shops. The building is a little dated and needs a "hug" but with a free continental breakfast for free it is great value.

shogun200 03/30/2020

Fabulous place to stay and the price is very reasonable for being in the heart of Waikiki The rooms are super clean and the breeze that you get while on the balcony unreal The general manager Kathy is outstanding ! for making my stay a very memorial one and her staff is always smiling and very helpful . FYI this is very rare to see the general manager present and working along with the staff awesome job !! very impressed I will definitely be back and stay here thank you again ...

T8560DQchristopherc 03/27/2020

I love staying here at Ohia!! They have a great hospitality and Kathy special services have been great! I would recommend staying here at Ohia at any time!! We are here for over 30 days and love staying here!

carlosmG1088CP 03/27/2020

Kathy is the great manager at Ohia! She is always accommodating and enjoys her job here to service all the guest In house! She gets 100% of this review because she’s always helping!!! We had a great stay here! And I love the rooms!!

kimoo2016 (Wahiawa, Hawaii) 03/26/2020

Needed an emergency place to stay and called the hotel and when I arrived I felt like family. This is a perfect place to stay and always willing to help people! The staff here is outstanding!! Thank you to Kathy the General Manager for always accommodating me!!

534misis 03/26/2020

We stayed at the hotel for 30 days for business needs and just want to say the General Manager Kathy was fabulous! She accommodated our needs and always was willing to assist us in every where! I recommend everyone to come and stay here if you want a great location and great staff!!

Flora B 03/23/2020

The hotel is being remodelled, we got a good room, however the bathroom smelled like rotten eggs. The elevator was really slow, we took the stairs most of the time (10th floor). The hotel is at a very good location, near Waikiki and there are many restaurants and shops around. Staff is kind and helpful. We felt scammed with our bill because it didn't match the price stated in our booking... They charge you one extra night, but don't worry it's just 160 dollars! We were not told we had to pay to use the parking either. However, we did know we had to pay a daily ammenity fee, I still wonder what ammenities we paid for... I hope it wasn't for the use of the swimming pool which was really small and we didn't use. We had other options to stay at and if we had known all these aspects we wouldn't have chosen Aqua Palms.

Adrienne M (New York City, New York) 03/22/2020

I had a non-refundable booking with this hotel for April 2020 and unfortunately will not get to stay due to the quarantine. I just want to give them high praise for relaxing that policy to allow a cancellation with no penalty and no hassle. Considering the financial hit they are about to take, they could have adhered to their policy or simply provided a future travel credit. When I am able to visit, I will definitely book with them again. If they are this accommodating towards someone canceling, imagine how they must treat their guests.

DavidBerthaL L (Yass, Australia) 03/17/2020

Good place to stay in Waikiki and while it is a little removed from the hustle and bustle of the beach area, it has a good location on or near important bus routes, with nearby restaurants and minutes from all the action.

griffin2879 03/10/2020

The stay was nice, the elevators were very slow. Probably my only complaint, is amount of time wasted waiting for them every day. There are 3 elevators and would think they would be quicker. The staff was very helpful and friendly.

DougH8832 (Saskatoon, Canada) 03/06/2020

We spent 7 nights there. We highly recommend Aqua Palms and will definitely return. Very reasonably priced. Everything was top notched and we were treated first class. Staff was very friendly, helpful, efficient, and accommodating, we travelled with my parents and asked for rooms close to each other and they accommodated us by putting us just down the hall from them.The location is perfect, great view from our room, about a block and 1/2 to the beach and very close to dining and shopping. Also a free shuttle to Walmart and other shopping centers. They also have a beautiful pool with a great view. Thanks for the most excellent experience!!!

eugenemt (Ba Ria, Vietnam) 03/27/2020

Have stayed here several times and find it a great combination location and reasonable price. Parking is available, too, which is a luxury in Waikiki. The hotel is within walking distance to the best beach area, the nicest restaurants, and other amenities. It is reasonably quiet with great laundry facilities, a gym, a sauna, and a very spacious swimming pool area. Also, many bbq units for private use.

dotty_588576 03/25/2020

Clean room and just a few blocks from the International Market and beach. Salt water pool and jacuzzi were really nice. My complaint is the loud pool noise. The pool closes at 10:00 p.m. and people were making a lot of noise until well after midnight. I called the front desk to complain and the manager said they would take care of it but that didn't happen. Also, 1 load of laundry at their facility cost $15.00!! You had to pay $5.00 for the laundry card and put a minimum of $10.00 on it. Biggest ripoff!

sebaaussie73 (Thirroul, Australia) 03/15/2020

I just wanted to thank you very much to Jaime for giving us room upgrade upon morning arrival , on the 42nd floor with an amazing Waikiki view. It’s a great place , very good location. Good kitchenette and very big balconies. There’s is car rental which is very handy. Every Tuesday 5-6 pm they have free cocktails and nibbles on the roof with amazing view. Thank you very much on behalf of myself and my partner Albert. We will definitely come back and stay again soon. Sebastian

KrishnaB28 03/11/2020

I could say that our stay in the hotel was perfect, we had a beautiful room with a city view from the 40th floor, every sunrise and sunset were a beautiful gift. Additionally a wide and comfortable bed to rest after visiting tourist places in the city. The hotel has an excellent location in Waikiki, a few minutes walk you can find various restaurants, nearby beaches and a boulevard that borders a beautiful water channel, ideal for sports or cycling. The good service of their team was first class, especially Michael at the front desk, he always was friendly, kind person helped us with all our requirements and even advised us to see many beautiful places on the island. They always made us feel very special with their hospitality

900lazarol (Oahu, Hawaii) 03/11/2020

This hotel is well located with a great view of Waikiki !!! our stay was great Thanks to Michael who kindly attended to us and gave us information about tourist things we could do! I definitely recommend it

jorgeotavio (Rio de Janeiro, RJ) 03/07/2020

It is a hotel that you can find in a roadway in the middle of mainland. Absolutely overpriced, old furniture, old elevatpr, expansive parking, small TV, walls cracked, the bathroom is disgusting. Keep in your mind you probably paying more than 100USD here and not 40 bocks. If it costs 40 or 50 USD maybe it could be an option for someone. It is a rip off the 17USD named resort tax. Never but never more stay here again. Pay 50 USD and stay in a clean hotel but never here

prairiewind2015 03/04/2020

Always very happy to be at the Ewa. It's like home. I missed the nice picture that was hanging on the wall when I first walked into the lobby. Also, you used to have little paper glasses with the water for a quick refreshing drink.

onbalance (Northern California) 02/05/2020

For its location and price, the Ewa Hotel is a solid choice in the Waikiki area. Sure, the physical condition of the rooms and hallways are not the newest or cleanest. But we got a room for three people that included three single beds, a TV, a two-burner stove, fridge, and microwave at a reasonable rate. Breakfast is not included, but the in-room wi-fi is stable and relatively fast. If you need a parking space (extra charge), be sure to check-in as early as you can, because there's a limited number of spaces available. The biggest annoyances were the added fees that are not included in the advertised room rate. That practice is so common among hotels now that it's confusing and almost impossible to compare total price, which is, unfortunately, exactly what hotels want to do.

871cruzr 01/07/2020

Don't be deceived by the pictures posted online!!! Definitely on the contrary and were taken probably 30 years ago. It needs a complete renovation. Because of the scary condition of their one and only elevator, we used the stairs all the time. The only thing nice about this place is its location.

Z2025TEmichaelt (Honolulu, Hawaii) 12/23/2019

This place is horrible. Filthy. You just feel dirty staying here. Male front desk agent at night was very rude. No deadbolt on door. Toilet made noise all night. NO CLOSET OR HANGERS EVEN!!! No outside guests after 10pm. Very limited parking. Will never stay here again and suggest you don’t either.

Christina H (West Vancouver, Canada) 03/22/2020

Older, well maintained building. There are privately owner units which are less expensive but may or may not be up to hotel standards. We stayed in a hotel run unit overlooking the boat harbour. Our unit 2539 was an immaculately clean studio with a full kitchen and full size fridge with freezer. No dishwasher. It had reasonable square footage for two, there was a sofa bed and a good size balcony for two. All in all it was perfect and if you open the drapes wide had a wonderful view. I’d stay there again if I wanted to go to Honolulu again. Honolulu is crowded and noisy. Bed was awesome.

Worldforfree 03/20/2020

Fantastic Apartment with stunning views! Very well kitted out to make it feel like home away from home. If I could make one suggestion it would be to put in a bigger bed, with a more ornate bed cover and pillows.

643retiredguy (Mississauga, Ontario) 03/19/2020

While one of the older places in Honolulu the Ilikai is a great place to stay. The beach is a short walk from the patio and the rooms are fine. We had a higher room and it had a great view of the water.

kaminishj001 03/18/2020

City view was nice. Kitchen was clean and stocked with coffee. Overall ambience of room was great. Cinnamon restaurant was excellent choice for both breakfast and dinner. Hawaiian musicians, Kaawa Entertainment was excellent while we had our dinner. They sang our party a special song and made us feel very special. Valet service workers were accommodating and very welcoming. Reception desk was very helpful and had lots of aloha. Lobby area was always clean and clear for patrons to come and go comfortably. Loved the little shops around the hotel. We definitely will have another staycation in the future.

GVBTMOM (New York) 03/05/2020

Centrally located in Honolulu, this hotel was more "grown up" which was PERFECT . It is the first "High rise" building in Honolulu. There are 2 really nice quiet pools and shops, a restaurant an ice cream parlor, and a SPA! I had the BEST massage I have EVER had here. I cannot wait to go back! The room was a really nice studio with a balcony that overlooked the Harbor, which was used for the opening shot for the TV show Gilligans Isalnd! . I would definately stay here again! The price was right and it is near Waikiki if you want to go there. There are really nice beaches just outside the hotel that were great and "grown up" . Shopping and restaurants are within walking distance. there is also bus or Uber service right outside the door! If you have a car, you have to pay for parking everyday it is Valet, that was the ONLY drawback to our stay and if you are into high end fashion the mall is just a few blocks away again I walked there, the shops in the mall were outstanding! Every high end designer has a store here. The food court is not like any mall food court anywhere, it has really amazing restaurants or just quick FRESH Sushi places . So many choices so little time!! there are laundry facilities on each floor. So to sum up Yes, I would definately stay here again!!

Christina H (West Vancouver, Canada) 03/22/2020

Older, well maintained building. There are privately owner units which are less expensive but may or may not be up to hotel standards. We stayed in a hotel run unit overlooking the boat harbour. Our unit 2539 was an immaculately clean studio with a full kitchen and full size fridge with freezer. No dishwasher. It had reasonable square footage for two, there was a sofa bed and a good size balcony for two. All in all it was perfect and if you open the drapes wide had a wonderful view. I’d stay there again if I wanted to go to Honolulu again. Honolulu is crowded and noisy. Bed was awesome.

Worldforfree 03/20/2020

Fantastic Apartment with stunning views! Very well kitted out to make it feel like home away from home. If I could make one suggestion it would be to put in a bigger bed, with a more ornate bed cover and pillows.

643retiredguy (Mississauga, Ontario) 03/19/2020

While one of the older places in Honolulu the Ilikai is a great place to stay. The beach is a short walk from the patio and the rooms are fine. We had a higher room and it had a great view of the water.

kaminishj001 03/18/2020

City view was nice. Kitchen was clean and stocked with coffee. Overall ambience of room was great. Cinnamon restaurant was excellent choice for both breakfast and dinner. Hawaiian musicians, Kaawa Entertainment was excellent while we had our dinner. They sang our party a special song and made us feel very special. Valet service workers were accommodating and very welcoming. Reception desk was very helpful and had lots of aloha. Lobby area was always clean and clear for patrons to come and go comfortably. Loved the little shops around the hotel. We definitely will have another staycation in the future.

GVBTMOM (New York) 03/05/2020

Centrally located in Honolulu, this hotel was more "grown up" which was PERFECT . It is the first "High rise" building in Honolulu. There are 2 really nice quiet pools and shops, a restaurant an ice cream parlor, and a SPA! I had the BEST massage I have EVER had here. I cannot wait to go back! The room was a really nice studio with a balcony that overlooked the Harbor, which was used for the opening shot for the TV show Gilligans Isalnd! . I would definately stay here again! The price was right and it is near Waikiki if you want to go there. There are really nice beaches just outside the hotel that were great and "grown up" . Shopping and restaurants are within walking distance. there is also bus or Uber service right outside the door! If you have a car, you have to pay for parking everyday it is Valet, that was the ONLY drawback to our stay and if you are into high end fashion the mall is just a few blocks away again I walked there, the shops in the mall were outstanding! Every high end designer has a store here. The food court is not like any mall food court anywhere, it has really amazing restaurants or just quick FRESH Sushi places . So many choices so little time!! there are laundry facilities on each floor. So to sum up Yes, I would definately stay here again!!

marybravard (Pasco, Washington) 03/25/2020

I revisited Hawaii after many years and found the island to be as friendly and welcoming as before. The staff treated me as a friend. All of my questions were answered. I received excellent tips on sights to see and treated royally.

Petlov3r514 (Vancouver, Canada) 03/22/2020

Luana used to be a decent hotel but the cracks turned to creators. Terrible crisis response from hotel upper management. Historically unexpected virus crisis, yes... but do not coldly strip away guest amenities without replacing it with kindness and aloha. This is not “sharing our concern.” Zero communication to guests. We calmly reported all matters to professional front desk staff and Aqua Aston reservations phone number yet no response or notice from on-site Luana manager. In time of need, hotels should step up hospitality not coldly rip it away from guests. Hand sanitizer (as mentioned by other review) not visible at lobby water station or anywhere near any elevators. One bottle behind front desk and 1 wet wipe can. Water stations missing from pool and lobby; at least put out free bottled water, the hotel is 90% vacant, it’s a crisis and guests are in need of supplies, support & resources. Cleaning staff drastically reduced, at least keep the cleaning staff onboard during a virus pandemic. No updates on the many local Waikiki closures or shelter-in-place declarations. Free shuttle hours 10:30am posted by management erroneously it’s still 8:30am. And no guest help from the hotel manager to get to supplies or food during this crisis. Free wine and cheese event can be substituted with room delivery to those that enjoy the hospitality. Just a nice Luana care package with practical emergency supplies would have been awesome. Basically if something goes down, you’re on your own folks. Glad to be home in the mainland, felt like a contestant on Survivor. Luana in the early 2000’s was top notch hospitality, I’ve stayed 3 times previous, but since new manager stepped in it hasn’t stepped up.

golfE1226EY 03/10/2020

We somewhat enjoyed our stay but is it so difficult to have hand sanitizer stations on every floor and near the elevator? There is a call for it during the coronavirus outbreak. Please don’t be clueless. It’s become the new standard for public places and businesses.

tgainer42 03/04/2020

All around great staff, the front desk folks are so helpful and peasant. The bellmen are great guys, friendly, fun and go out of their way to please. Have been returning to the Luana for years and the staff play a huge part in my decision to return.

Doug B (Walkerton, Canada) 02/27/2020

Nice hotel - average room with Kitchenette. Well stocked - staff were very friendly. Room was always cleaned. Had a small problem with our safe and it was fixed about 10 minutes after we had talked to the people at the front desk. Fish Hook Cafe - part of the hotel very good food. Only thing would have been if it had stayed open past 2pm. No restaurant in the hotel for dinner. We were close to other good restaurants.

delvon2020 (Honolulu, Hawaii) 03/30/2020

Room was selected online although there wasn't an online tour that could of assured what the room looked like before reserving . The room smelled like corn chips and some funky tangy spoiled dip. Had to freshen it up with some febreze and Giovanni Versace cologne oh yes yes! The playstation was an nice upgrade it needs an new controller left an good movie in there hopefully someone will enjoy it. The room and the entire hotel is overdue for renovations all over as well as updated amenities. Almost slipped and fell out of the tub, there is no made in rough surface mat that is needed to assure guests won't injure themselves trying to clean them selves up. The was alot of dust and debree everywhere as well as broken or disabled hangers that can cause major health problems and insurable risks to guests and employees. The windows where needing cleaning and didn't provide an good outlook or view to the ocean or city area. The carpet smelled very musty and a few stains where in there and it seemed contagious as well as an few insects flying around mating on anything they wanted to mate on. The bed was comfy although the sheets and covers smelled like tobacco products felt like I was dumped into an astray next to an filthy trash can. The microwave worked although it was handicapped in remembering how many seconds to heat up my eatable items and it smelled like melting plastic so I threw away my hot food and was forced to buy an tuna sandwich from the convenience store right under my room. The convenience store looked okay from the outside although inside it smelled like there was an power outage, the floors need sweeping and mopping and products properly placed on the shelves instead of the floor that was kinda unsanitary to the fullest degree. Some of the products was out of date and warm when they should of been cold dripping wet. The elevator seemed okay although it was faulty and felt like an amusement park ride with out the seat belt. The roof needs pro sealing.!

sdchickie (USA) 03/26/2020

Stayed at the Pagoda hotel last night, this place should be ashamed charging $100 a night. It is more like a $50 a night hotel.The website pictures must have been taken with a Snapchat filter because the hotel looks kinda like the pictures, only worse. Hallway and rooms smell musty. Not sure what was going on with the smoke detector, but there was a washcloth over it. The bathroom door was so dirty on both sides. There isn't a chain lock on the front door, and I just didn't feel very safe here. The area isn't the best area either, but it is close to the Walmart. The only reason I gave it 2 stars is because they offer free movie rentals at the vending machine and have a PlayStation 3 in the room. They are also next door to a cool restaurant that has tons of Koi fish. The lady at the front desk gave us food for the fish. There is a mini fridge, microwave, and toaster in the room. We won't be coming back here.

makafrogfreddy (Kauai, Hawaii) 03/15/2020

From head to toe this property is terrific. Great Pagoda experience... "Reviews must be 200 characters (minimum)" are you all kidding"? If I used that many characters it would be in a derogatory review...

Wayne M (Pago Pago, American Samoa) 03/05/2020

My wife & I arrived for a week's stay but am now required to stay a month after a pending operation next week....my wife leaves today without me. Debbie cheerfully confirmed my room via phone and Carlos' beaming smile awaited us and check-in was a breeze. We had breakfast & was welcomed by Tori's & Esa's aloha & Anna's great coffee! We had a problem with our phone and Leilani (our new friend) cheerfully got it replaced. We invited friend's for the Seafood Buffet & we all thoroughly gorged and enjoyed the fantastic food....unbeatable deal and well worth it! Shopping is handy we strolled to Walmart a couple times to buy necessities but there is also a small fully-stocked shop in Pagoda's lobby for drinks, sandwiches, snacks, soap, etc.. I end here after a week and will review the rest of my stay after my operation next week.

Gpbnyc 03/04/2020

Pagoda hotel location is fabulous. It’s walking distance to everything. Aka Moana center beach Waikiki Downtown. salt area. The rooms are rundown. The carpets and decades old and years of dust on the sprinklers and fire alarms. The ceiling looks like starting of mold. Ugh.