dylanhN9004PK 10/20/2021

I will get the only positive part of my experience out of the way first. The concierge was the nicest person I’ve ever met. That was it. We were swayed by low rates for this hotel. (~$400 for 7 nights). After all the taxes it came out closer to ~$750 dollars. Still a really good deal for 7 nights in downtown Honolulu on Waikiki strip. When we checked in the the first night we realized we were staying in something worse than a motel six but paying twice as much. We decided it wasn’t worth it and we would pay double what we payed to stay somewhere else. Checkout and cancellation was smooth until the debit hit my account. Over $200 dollars in hidden fees for staying one night. It literally can’t get worse than paying $125 dollars for a cleaning fee where we didn’t even do anything other than use the bed to sleep in. Not to mention a $65 dollar “room charge” like we didn’t already pay for the room ??? All in all I dropped 300 dollars to stay in a rundown, wanna be motel 6 for one night. If you thought that was bad enough, they have the nerve to ask for $30 dollars a night for parking underneath the hotel that holds 15 cars max for a hotel that I would assume could have well over 200 people in one night. Never again would I pick this place to stay, even if they offered me to stay there free.

ksuzuka 08/23/2021

This is an older building and not fancy but it is clean and comfortable and the staff were very friendly and caring. It was perfect for my post-travel self-quarantine and came to feel like home away from home.

AlexWebb69 07/15/2021

Of all the places in Waikiki I could have picked to stay at, I made the mistake of choosing this hotel. The rooms were gross, the furniture was stained beyond belief, I had to put a towel down on the couch before I sat on the crusty cushions. Security is a joke, my car and another were broken into in the hotel parking garage and the "guard" had no clue it happened and provided barely any help. The rooms were not cleaned during our stay because of covid, even though every other hotel was still providing maid service although they did take out the trash if you left it outside of your room. I will never recommend this hotel to anyone and I will never stay anywhere near this place if I ever return to Waikiki.

tka002 07/09/2021

This hotel is affordable and clean and staff are helpful! It’s small and doesn’t have many amenities, but we were just looking for a place to sleep and rest as we spent the days out exploring the island. If you’re looking for amenities or a fancy place to stay this is not for you, but if you need a good and affordable place to stay this is a great choice!

939jonz 07/01/2021

Amazing experience. Nicole at the front and the house keeping staff were wonderful. The bed, linens, towels, and pillows were so relaxing. The AC was a welcome relief with an economical feature. No issues with WiFi or cable. Also the pool and lounge area is great. Close to a lot of things in Waikiki and walking distance. Service was good.

Hawaiianteinei 10/19/2021

Our stay at the Aqua Oasis hotel was amazing and awesome. We had the best service from the time we walked into check in until we checked out. Our housekeeper Aida was amazing and so was our vallet Micheal. I would also like to shout out to the management, they don’t always get the recognition that they deserve. Evelyn and Clifton lead an amazing staff, thank you for your leadership.

Y9795LUmickm 10/03/2021

Awesome hotel…just what we needed for our family. Mike Preddy and the whole entire staff were so friendly and very helpful.. I can’t wait to come back. The breakfast was a great treat to start the day. The food was always fresh and filled with muffins and bagels. Coffee and juices were awesome!!

24thetrave (New Mexico) 10/03/2021

Aqua Oasis is a hidden gem, a few blocks from the beach, and a shorter walk for all the shops, a block and half from the trolley stop.The staff her was FANTASTIC from Rachel and Renee at the front desk to the valets, hey Mike and Mark thank for alway having our car ready. Renee thanks for the ice every evening. Thank you Angelina for alway having the room nice and clean and ready. This is really a great ,quite hotel a block off the main drag. Their pool is nice and my wife love the swing chairs. Having two washers and dryer’s is a great convenience. We love the coy pond. Breakfast is great , and plentiful for a continental breakfast, loved all that juice. Having a balcony on every room is nice for setting out late evenings. This is really a Hidden Gem, so glad we found it.

T5591JCjessicav 09/22/2021

I decided to visit this lovely hotel in Waikiki for a mini vacation, and I must say that I had an extremely pleasant visit. When I arrived, I was able to use valet to park my car, and then Clifton assisted me with checking in, which was a smooth and quick process. My room was very tidy and spacious (special thanks to Analyn for keeping my room neat and clean during my visit). I was able to enjoy the on property swimming pool and sauna as well, both were very clean and not too crowded. They also offer a complimentary breakfast every morning, which myself and the other hotel guests all enjoyed daily. Since we are in a pandemic, I appreciated the hotel’s efforts to keep all guests safe, with signs and hand sanitizer placed throughout the hotel lobby and property. Overall, if you are looking for a place to visit with a great location in Waikiki, endless hospitality, and lots of aloha, I highly recommend visiting the Aqua Oasis! I look forward to visiting again in the near future.

jorgeroadtip20 (Campbell, California) 09/21/2021

Family of five, kids ranging from elementary to high school. We wanted a place that didn't need to have the fancy slides and kid-safe pools. We had fun at the beaches and hitting local spots, so we wanted something near Waikiki and a place with parking. Aqua Oasis was exactly what we needed and we had a great time. We loved the staff, the guy in the front who handled a lot of requests and our parking, Michael, he was great. We always got our car in a timely manner. The room was no-frills and was clean and had a fridge (we got a junior suite). Enough space for all of us and the wi-fi worked fine. Walking distance to the great food around Waikiki. Marugame Udon is just a block away. Waikiki beach is an easy 8-minute walk. Plenty of restaurants to hit or get takeout from. Nearby is Shimazu Shave Ice, I would recommend that. All in all, we will be staying here again.

Sasha R (Atlanta, Georgia) 10/12/2021

Me and my fiancé went to Waikiki for a family vacation a week ago. While staying at the AP we saw and killed 4 roaches in our room! The hotel appeared to be old and gave motel vibes, not as we expected. This was our first time in Hawaii and the hotel just didn’t meet our expectations.

P1204H (Atlanta, Georgia) 10/11/2021

We booked a partial view not realizing we would literally be able to see a very small view across the street between other hotels of the ocean. As someone stated in an earlier comment the hallway is slanted and weird and the rooms were a little dated. The carpet in our room had a red stain in it (hopefully it wasn't blood). Last, the morning of checkout, the sanitation workers came at day break to dump the toilets in the receptacle and woke us up. The sight of the toilets and soiled mattresses when you walk by the hotel which is on the maintain strip was a eyesore; there must be a better way to hide the trash prior to trash day.

Yvette Y (Hauula) 10/07/2021

Stayed for the weekend to celebrate the life of my cousin with family visiting from the mainland. The front desk service was good and pleasant. Everything went pretty smooth. I wish there were security because anybody can access the hotel at anytime.

J8820ZOed (Yorba Linda, California) 09/06/2021

One of three elevators has been broken for over a year which leads to very long waits to get to lobby. My room alarm clock didn't work and when I told them about it, they didn't have a replacement and wouldn't remove it. I asked for a water and was sent to the vending machine on the seventh floor and found a "out of order" sign on it. The printer in the lobby was out of order for my entire stay and they had no plans to get it fixed.

cylaguardia 09/06/2021

I enjoyed my stay here at Aqua Palms Waikiki. It was in close proximity to all the places in Waikiki we wanted to go to. There were plenty of parking spots to park our 2 rental cars. The staff was friendly and hospitable. And the room was very decent. Will definitely book again in the future.

suepD1032GW 10/16/2021

Call for reservations and Joseph is the hotel reps that was very friendly, giving tips of how and where to visit , explaining to me how to get around Waikiki area and nearby attractions, Joseph was very helpful and friendly he make sure to explained to me what I need to do for check in and how to get to Aqua Skyline. Overall my stay is an excellent stay , the night view is amazing, will surely come back to visit again.

likuonetupouata5 (San Bruno, California) 10/12/2021

Was surprised about the location close to everything shops, restaurants, including the beach, loved that the parking was in the same building the room was very nice and very clean the staff was very friendly n the check out was great which I did on a touch of the button

tyspencer808 10/11/2021

Conveniently located. Nice rooms. Overall great stay. Went with my family, and will definitely be staying there again when returning. Friendly staff. I really like that there is security that is there 24/7.

Anita B 09/12/2021

Fantastic Service by the Front Desk Personnel..Especially Jaime! Great Location to all sites . Mini Mart on the 6th floor..The Panaramic view is awesome...Rooms are spacious...I highly recommend as this is our third time staying at this location ..

mdaneshvar 09/06/2021

My friends and I stayed at Aqua Skyline resort in Waikiki during our Oahu trip in September 2021. The room was fantastic and the view was epic since we had a room with a high floor and a view of Waikiki beach and Diamond Head. The room we stayed in was a 1 bedroom suite and it was nice to have a kitchen to cook breakfast daily before our excursions. The staff was very friendly, attentive and helpful. Tamar and Jaimie especially gave excellent customer service. Definitely highly recommend this hotel if you want a good location and great views. Mahalo!

jsecmf (Oro Valley, Arizona) 10/20/2021

Service is good. Parking is ok, however daily charge of $30 is quite pricey. Hotel rooms appear to be old, need to upgrade kitchen appliances, bathrooms need vent and new amenities. Hotel room door looks old. Curtain inside hotel rooms are dirty with stains. Bed is comfortable. AC works well, not too noisy.

35luism (Lakewood) 09/03/2021

A wonderful hotel managed by great staff. Unfortunately we encountered noisy tenants in the adjacent room. This scenario was not resolved. I do strongly recommend this hotel due to its affordability as well as location.

sarahovelsen (Honolulu, Hawaii) 08/28/2021

Amazing. I liked the staff and room and fridge and got a free upgrade and theyre so Nice i love them all. Its so central and everythings so close especially the beach which is so Nice and the location is the best

jwapsych 08/25/2021

I had an excellent stay. I want to especially thank and ask Tripadvisor to commend them personally for the service of Meryknoll and Tracy who helped me have a relaxing and excellent stay. Meryknoll responded to my needs to have better accommodations for the what I had to do during my vacation and responded quickly with help and moved me to a room location that accommodated my needs. I want to thank them personally, especially Meryknoll for her excellent customer support and service. I will definitely stay again at EWA HOTEL given the welcoming and support of the staff like Meryknoll and Tracy and I am more likely to use Tripadvisor for my travel needs. Thank you for a wonderful stay! John W. Adams 716-860-8392

419damali101 (Newark, New Jersey) 07/11/2021

My sister and I stayed here to celebrate my 50th birthday Pros: Great value for price!!! This little no-frills gem is super close to Waikiki Beach and has 5 AMAZING food trucks right outside your door. There's no bells & whistles or pool, but that's exactly what I wanted...somewhere clean and safe to keep our stuff while we explored Oahu for the first time. One perk that is included (that we really enjoyed): you can show your room key at the Honolulu Museum of Art and get free admission..its $20 otherwise Con: We had to be moved twice during my stay because in one room, there was no hot water in the shower and in another room, the air conditioning unit was malfunctioning and leaking water. Maintenance of rooms needs to be improved. Other than that, we had a fantastic stay. All staff were friendly, helpful and responsive to requests. We were provided with an upgraded room once we had to move a 2nd time. I would recommend to others to stay here. Check their website for deals/coupons

CherylAnnRDN (Berlin, Maryland) 10/18/2021

We rented a condo for our stay in Hawaii. The price was fair, the condo was very clean & came with linens, appliances, cable & wifi. Easy phone access to the unit manager. The Iliad has a pool, store, restaurant & clothing store. Easy walk to the beach, pools & great view of the Pacific. Elite valet parking on site for $28/day. This service was A+, too.

saragenamarvi1 (Ewa Beach, Hawaii) 10/12/2021

Thank you so much for everything. Everything felt so welcoming and we loved the kitchen especially. We felt as if we were home but just wish the ps3 was updated so we could watch Netflix or something. We did have a laptop though so we were okay.

lmoore2230 (Austin, Texas) 10/09/2021

The beds are horrible… All of my family felt the same way .. We had 4 different rooms .. Plus We feel that only guests should have access to the tooms .. Several times we saw strangers walking around the floors that were not guests.. Not feeling safe at all

ela26dc 09/27/2021

In summary: Please, take your business elsewhere because when a hotel doesn't even care about people's safety, they certainly won't care if there are issues with your hotel room. The front of the Ilikai Hotel is paved with shiny green tiles right next to decorative pools of water. Without constant supervision of these floors, it's an accident waiting to happen because water can easily transfer onto the floor and you won't see it on these tiles. Sure enough, I was walking out of the hotel, slipped and fell on the walkway. What followed was a comedy of errors in solving problems and in customer service. I was in a lot of pain and informed the nearest security officer, who really took their time in reacting and did not offer much resolution. I tried to contact the hotel manager, but the front desk told me there was no manager on duty and the only manager was on vacation for a while (it's a huge hotel, how is there only one manager...?). Security (Josh) just asked if someone had filed the paperwork; didn't bother to express any concern or ask what happened. Finally reached Tom in HR who at least expressed some sympathy, but said maintenance is done by an outside association and said he would have them call me. Basically, no one took any amount of accountability or told me how they would fix this going forward. A woman named Elena from this outside association called and sounded supremely disinterested. Just said I heard you fell, what can I do for you? Seriously? How about asking what happened, expressing concern, and apologizing. Since she was an assistant, I again asked to speak with the manager and was told he is out on vacation for two weeks and she would have him call me in two weeks. I don't understand how a huge hotel and organization can mismanage a problem so thoroughly. Meanwhile, I'm still in a lot of pain in my knee and no one seems to care.

Sailorgirl1954 09/22/2021

Always stay at ilikai. This older condo hotel still creates the hawaiiana atmosphere with its open air lobby and many lava rock fountains. The remodeled condos are highly recommended. Make sure these are the ones you book. Aloha

CherylAnnRDN (Berlin, Maryland) 10/18/2021

We rented a condo for our stay in Hawaii. The price was fair, the condo was very clean & came with linens, appliances, cable & wifi. Easy phone access to the unit manager. The Iliad has a pool, store, restaurant & clothing store. Easy walk to the beach, pools & great view of the Pacific. Elite valet parking on site for $28/day. This service was A+, too.

saragenamarvi1 (Ewa Beach, Hawaii) 10/12/2021

Thank you so much for everything. Everything felt so welcoming and we loved the kitchen especially. We felt as if we were home but just wish the ps3 was updated so we could watch Netflix or something. We did have a laptop though so we were okay.

lmoore2230 (Austin, Texas) 10/09/2021

The beds are horrible… All of my family felt the same way .. We had 4 different rooms .. Plus We feel that only guests should have access to the tooms .. Several times we saw strangers walking around the floors that were not guests.. Not feeling safe at all

ela26dc 09/27/2021

In summary: Please, take your business elsewhere because when a hotel doesn't even care about people's safety, they certainly won't care if there are issues with your hotel room. The front of the Ilikai Hotel is paved with shiny green tiles right next to decorative pools of water. Without constant supervision of these floors, it's an accident waiting to happen because water can easily transfer onto the floor and you won't see it on these tiles. Sure enough, I was walking out of the hotel, slipped and fell on the walkway. What followed was a comedy of errors in solving problems and in customer service. I was in a lot of pain and informed the nearest security officer, who really took their time in reacting and did not offer much resolution. I tried to contact the hotel manager, but the front desk told me there was no manager on duty and the only manager was on vacation for a while (it's a huge hotel, how is there only one manager...?). Security (Josh) just asked if someone had filed the paperwork; didn't bother to express any concern or ask what happened. Finally reached Tom in HR who at least expressed some sympathy, but said maintenance is done by an outside association and said he would have them call me. Basically, no one took any amount of accountability or told me how they would fix this going forward. A woman named Elena from this outside association called and sounded supremely disinterested. Just said I heard you fell, what can I do for you? Seriously? How about asking what happened, expressing concern, and apologizing. Since she was an assistant, I again asked to speak with the manager and was told he is out on vacation for two weeks and she would have him call me in two weeks. I don't understand how a huge hotel and organization can mismanage a problem so thoroughly. Meanwhile, I'm still in a lot of pain in my knee and no one seems to care.

Sailorgirl1954 09/22/2021

Always stay at ilikai. This older condo hotel still creates the hawaiiana atmosphere with its open air lobby and many lava rock fountains. The remodeled condos are highly recommended. Make sure these are the ones you book. Aloha

HoldenAfart (Tucson, Arizona) 10/19/2021

Great Location. (5 min walk to Ft DeRussy beach & only a 15min walk to Waikiki Beach) Great service and friendly staff. Super clean. Best smelling hotel I've ever been in. 24/7 valet. What else can you ask for? I'm so glad we chose the Luana for our family trip to Hawaii. Mahalo from our ohana.

Craftsmom (Sacramento, California) 10/16/2021

Stained smelly liquid trails from leaking garbage bags on hallway carpets, severely understaffed, no air conditioning in elevator or fan also no a/c or ventilation in hallways. Covid and hawaii hot weather requires plenty of comfortable ventilation. Lobby air conditioner “broken indefinitely” in the middle of hot Hawaii summer, the manager or whoever is at the top of this hotel should make this a priority. Filed 2 complaints with front desk, this hotel manager never reached out nothing. Older staff ladies that clean the rooms are very nice but overworked. It’s odd that all staff, everyone that works here looks unhappy or afraid to lend assistance. People come to hawaii to have a happy experience.... lack of air conditioning, useless $35/day so-called amenities, and unhappy staff says alot about this place. Like all the other critical reviews, Mr Executive: don’t bother saying, “if you had kindly notified the front desk about your concern... “ this is a place you stay once because you think you’re getting value but then never return.

lopezruizindira 10/11/2021

We must all know you know who you are, no thanks. Security deposit is to be stolen and criminals are the invited guests. False advertising as the hotel is rather smoking and has such to section for picking manifested violence.

newbee72021 (Camp Verde, Arizona) 09/18/2021

Simply AMAZING...in such trying times the staff was always happy and more than helpful, my stay was flawless, the exact rejuvenating and revitalizing vacation I dreamed of, highly recommend and more importantly I will return for future stays!

leslye241 09/09/2021

The location is excellent and the 1-bedroom suite where I was with my family of 5 is spacious. All the employees I interacted with in housekeeping, valet parking, the Fish Hook Restaurant, and front desk, responded quickly to my request for help. They were all friendly and courteous. As for the Manager, Gina Reeves, she was also quick to accommodate me when I needed her assistance. My family and I had such a great experience that we will not hesitate to choose this hotel again if we return to Hawaii.

winjwin02 (Honolulu, Hawaii) 09/06/2021

We had a good time with my family there were no problem at the stay everything was great hoping to go back again. Good staff good front desk service, clean bathroom , nice housekeeping. I see yall soon

jazj127 08/29/2021

I always choose this hotel when traveling to O’ahu. They’re an amazing hotel where everything is close by and we didn’t need to travel far to the stores. We can’t wait to visit again on our family trips.

LisaHawaii808976 (Lihue, Hawaii) 08/25/2021

Check in was fast, our rooms were ready before the check in time;employees at check in were very thorough and nice. Covid protocols ( temperature checks, social distancing of dining tables) were implemented and we felt safe.

rkodani61 08/19/2021

We had a good time staying at the Pagoda since our house was being fumigated. We liked the service , room was nice with comfy beds. Enjoyed the complimentary coffee in the morning. Enjoyed our breakfast at

reneyhurrell (San Jose, California) 08/12/2021

They have you use your key card to open everything. From the gate outside to the elevator and to your own room too. It’s pretty safe and if you want privacy, this is a must stay at hotel. It requires a minimum amount of deposit but it’s worth it for the price they let you stay at their hotel.