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Tropical Storm Olivia - What you need to know

Is it safe to travel to the Hawaiian Islands?
A Tropical Storm Warning is in effect for Maui and Oahu.

Tropical storm conditions are expected in Maui County today. Tropical storm conditions are expected to begin over Oahu later this morning. Showers will continue to increase over the main Hawaiian Islands today. Large swells generated by Olivia will impact the main Hawaiian Islands over the next couple of days. This will result in dangerously high and potentially damaging surf, mainly along exposed east facing shores.

Should I cancel my trip?
The Department of Emergency Management is in communication with the Hawaii Tourism Authority to ensure visitors are prepared. While visitors may not wish to cancel their plans, they should be aware of Olivia’s approach to the Hawaiian Islands. It’s incumbent on our visitors to pay attention to warnings issued by local media and government sources, as well as keeping up to date with any announcements made by the Hawaii Tourism Authority. Please visit the HTA alerts webpage at https://www.hawaiitourismauthority.org/news/alerts/olivia-update/

Will my flight to Hawaii be affected?
You should check with your airline for updated information specific to your flight.

Will my hotel be affected?
Aqua-Aston Hospitality and its hotels in Hawaii are actively taking precautions to prepare for Olivia.

Can I cancel my reservation with Aqua-Aston without penalty?
When severe weather impacts flights and travel access to Hawaii, Aqua-Aston Hospitality offers a Travel Waiver to affected, incoming guests. Aqua-Aston guests who qualify for the Waiver will not be held responsible for hotel cancellation or no-show fees.
For Olivia, the waiver is offered to incoming Aqua-Aston guests affected through Thursday, September 13, 2018. Aqua-Aston guests who qualify for the Storm Waiver will not be held responsible for hotel cancellation or no-show fees. Guests should check with their respective airlines for specific flight changes, delays or cancellations.
Guests should check with their respective airlines for specific flight changes, delays or cancellations. Aqua-Aston Hospitality properties in affected areas are offering this Waiver. Contact Aqua-Aston’s central reservations office at 1-855-945-4092 (USA Toll Free) or 1-808-564-7618 (International) for details.

I’m already in Hawaii. How can I prepare?
Pack a basic first aid kit. Don’t forget essential medications in adequate supply. Have water and non-perishable food on hand during your trip. Have access to a portable radio in some form. Remember that if a hurricane seems likely, airlines may allow you to reschedule your trip. Travel insurance is something to consider because it can protect you in terms of tickets and other non-refundable deposits/payments.

How can I access updated information?
Residents and visitors can track the storm’s progress directly by visiting the Central Pacific Hurricane Center website at: http://www.prh.noaa.gov/cphc/.

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last updated: 09/12/18 @ 7am


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