622JimT (Orchard Park, New York, United States) 04/19/2019

Recently stayed at the Fountains section of the resort. Very clean very convenient condos. As a golf foursome we found the resort close to many golf courses. The pool area was clean and very well maintained! Also have to give a shout out to a wonderful, helpful young lady at the check in desk at the Tuscana by the name of Letty....thank you for all your help.You are very professional and an asset to the resort.

Ntombi70 (Bracknell, United Kingdom) 04/16/2019

Me and my family visited for a week here and it’s been the best stay so far. The units are very clean and and homely. Staff are warm and welcoming. I would like to give a special mention to a lady called Wileena. She is the best, serving with a smile and won’t only tell you where things are but takes you and shows you how they work. You can tell she wants the visitors to have the best experience. The pool side is very well maintained and clean with plenty sun beds and shelter for those shying away from the sun. They provide towels to use by the pool and they’re galore. They also have a gym and a movie theatre with DVD’s free to hire and will set everything for you. The only disappointment is that the restaurant wasn’t in operation but there’s restaurants about half a mile away. I recommend that you hire a car when busting this place as it’s far from everywhere

AdamS3515 03/31/2019

We stayed as a group of four, the apartment was clean and tidy with what we needed in the kitchen. We exchanged the towels at the pool to keep them fresh rather than do the washing! The place was well maintained and the food from the pool restaurant was good. For the money though you maybe able to get a villa or similar for the same price. Beds were good and there was tonnes of parking for the car. Place is not to far from shops and restaurants and 2 mins from the highway.

Kelly N 03/29/2019

Currently staying in one of the rooms. Cannot sleep or relax do to noisy upstairs neighbors. Made two complaints to the front desk and to the guests themselves and said “if you want relaxation go somewhere else. We are on vacation”. This is NOT a place for adults who are looking to unwind or looking for peace and quiet. Zero help from management or owner. Only thing I can do is wait until after 10pm when security comes to try and get something done. TRAVELER BEWARE. DO NOT BOOK UNLESS ON TOP FLOOR.

aliciagedwards (Mexico City, Central Mexico and Gulf Coast) 03/20/2019

This apartment-style lodging was clean, comfortable, and convenient. The check-in was simple and the employees were courteous. The downside is that online, the resort lists one price but at checkout there are ridiculous additional fees. Honestly, you'd be better off at a chain hotel where everything is transparent and you can order room service.