JetBlueDriver (Charlotte, North Carolina) 12/29/2018

First off, many of these units are individually owned, so your experience with the room itself will vary. What won’t change is the traffic in this area. It’s terrible! If you enjoy sitting in horrible traffic everyday of your vacation then stay here. This exit off of I-4 is always backed up for miles going east and west at all times of the day. It gets so backed up that you can’t drive on Champions Gate Blvd due to the solid line of cars trying to get on I-4. Many mornings we would have to wait 2 or 3 cycles of the light just to pull onto Champions Gate Blvd on our way to the theme parks and then would sit on I-4 for an hour or more. Traffic is so frustrating in this area, that you couldn’t give me a unit in this resort. Okay, now back to the room. Our room was okay. The furnishings were a bit worn but they were functional. The kitchen had everything we needed to prepare meals. Our biggest complaint about the physical room was that the sink drains were all clogged making the sinks unusable. The showers drained slowly as well. As far as the location of our room, it couldn’t have been worse for noise. The neighbor below us kept their yipping Yorkie trapped on their porch for hours every day and night. The dang dog yipped, whined and barked at everything. I literally hated that dog and more importantly it’s owners by the time we left. We knocked on their door several times to ask them nicely to bring their dog in and they didn’t answer. The neighbor above us had lead shoes and clearly must enjoy moving large pieces of furniture around their apartment all day and night long. From 5:30am some days until 1:30 am we listened to the constant booming from the ceiling above. Our building was also located right along I-4 so we listened to the cars and trucks as they slogged along at 4-5 mph blowing their horns. The walls and ceilings are thin so don’t plan on ever getting a good nights sleep. The pool was nice. You can walk to a few restaurants and bars. Publix grocery is close by. I personally, will never stay here or anywhere off this exit again.

Bigplum73 12/27/2018

Arrived 22nd Dec, room bedding had not been changed since last guests, hairs and pubic hair still in bed, luckily there was clean sheets in cupboard and we partially changed the bedding. Told reception who refunded our cleaning fee, however once the cleaning fee was removed we had no cleaning, clean towels, or clean bedding for the whole week. Toilet blocked in ensuite, which was unblocked by maintenance, then communal toilet blocked, overflowing urine and excrement all over our apartment and flooded downstairs. Shocking cleaning and customer services. Shower was so weak you had to stay in it for over 15 minutes to get a proper shower. Bar and restaurant staff and food are awesome. But apart from that a complete let down.

Brother M (Fort Lauderdale, Florida) 12/24/2018

Im currently still on this trip at this Apartment Complex! It is not a resort by any means. The beds are terrible, bathrooms are far from resort like, and televisions are outdated with remotes that dont work.

FarAway227937 12/18/2018

Great location, 15 minutes to Disney! Can walk to numerous restaurants (Chilis, Red Robin, Miller's Ale House, 4 Corners Tavern just to name a few), grocery store, pharmacy, bank. Well kept pool area with jacuzzi and kiddie area. Clean, nice sized condos. Better view and cell reception with the higher level units. Staff is outstanding! Had a minor maintenance problem, called the front desk and the maintenance guy was at our room within 10 minutes! Hector, the manager went above and beyond to accommodate us! Hector, Andre and Carly at the Front Desk have absolutely exceeded our expectations! Would definitely recommend the Tuscana Resort :)

alejodp7 12/11/2018

I was very pleased with my stay last week at this hotel. From the moment I arrived the Front Desk Team made everything so easy and provided great customer service. Big shoutout to the Manager Hector, who was always on top of things making sure our every need was taken care of. I'll definitely come back!