hooparents (Alexandria, Virginia) 08/14/2018

The Tuscana complex is divided into about 9 buildings with around 8 rooms each; we booked a three bedroom suite. We arrived early and received a lower-level room which had a few problems that we had to report. The front desk supervisor listened carefully and did his best to re-accommodate us due to a problem that required room treatment ... despite a VERY busy check-in period, the supervisor was able to move us to a better room. Do not expect high luxury. This is a family-friendly (and pet-friendly) resort with comforts that feel like home ... meaning not perfection. Examples: some cracked sockets, broken/missing fixtures, or crooked cabinet doors. But the freedom to bring our dog, hang out on a balcony, enjoy a full kitchen, and laze out by the pool were all nice low-maintenance benefits. No room service, shuttle service (to the theme parks), or major concierge service, but you get to be yourself without all that worry. Summary, be prepared that your room might not be "all that", but just relax and enjoy the comforts of home (with maybe some noise from your upstairs neighbors). Kudos and thanks to the front desk supervisor who helped us out a LOT with the room change!

Catherine L (Shelton, Connecticut) 08/10/2018

-No hot water after one short shower -$80 cleaning fee we where not aware of until check in -Toilet moved every time you sat on it and seat was only 1/2 attached -no maid service -no place to buy groceries (Publix is near by but not walk able in 100 heat with bags) -Had to leave by foot at 2:30am to get to airport. Got drenched by hoses over the walkway no way to get out otherwise. -Was sitting in a lobby listening to someone complain they where charged for a 3 bedroom and only had a two and the staff was rude. -No place to get breakfast, small cups of coffee in the lobby. -Arrived at about 12am after a delayed flight to find no one was at check in and doors where locked. -No phone service with Verizon at least. -Shower smelled like sewer. -no safe -Bedrooms where nice

Caroline B 08/07/2018

Great for families as it has no stairs for toddlers to fall down. We booked via Thomas cook so got a good condo (I think they keep some condos just for them) Downside was no oven trays and 1 pan so couldn’t cook much . This was a shame as I wanted to cook cookies and couldn’t . Pool great though, with cabanas and fairly quiet as most people where out at the parks . Would recommend as really close to Disney and around £1000 for 2 weeks during summer hols for a 3 bed 2 bath is reasonable.

summer_hodilays (West Lothian) 08/06/2018

Stayed here last year. Fabulous Resort and close to all attractions. Staff very friendly and couldn't do enough to help. Had a 2 bed condo which was well furnished and clean. WIFI was great. Pool area and restaurant was great too. Couple of issues ie broken wall socket cover and issues with patio doors when first arrived but this was fixed immediately. Only complaint which is not the hotel's fault is that people were sometimes too lazy to take rubbish to where the rubbish bins were and would leave their rubbish at the entrance to the apartments and not take it to the designated rubbish bins. Facility's out towards Champions Gate were good as it had petrol stations, Publix supermarket, some restaurants like Wendys, Red Robin, Miller's, pharmacy, ice cream parlour etc. Great 2 week holiday.

Karin B (Sweden) 07/31/2018

We have just visited Tuscana Resort for our first time and we loved it. Tuscana met all our expectations and more. We really recommend everyone who will travel to Orlando to stay here. If you stay at Tuscana Resort you can enjoy yourselves at the nice pool area, eat something at the great bar/restaurant, walk (or drive) to the heart of Champions Gate Village where you can find restaurants (i.e. Miller´s, Red Robin, Tex Mex, Wendys, Subway McDonalds etc), Publix, Walmart, Gasstations, Nail and Hair saloons, and much more. You will also be in a close distance to Disney (10-15 min) and all the other parks (SeaWorld 15-20min, Universal Studios 20-25 min), several Golf courses close by, and much more. You won't miss a thing if you stay at Tuscana Resort!