mary p (Madison, Maine) 09/19/2018

Is there a basketball court for the teenagers?? I can't go anywhere there isn't one LOL I'd love to know what things the teens can do besides the pool?? if they are not kept busy they are not happy LOL Thank you!!

UGGMerseyside (MERSEYSIDE) 08/23/2018

We have been coming here since it opened I’d say around 3/4 years ago now. It’s still our favourite place to stay as it’s got everything we need and want as a family. We have stayed between 2-4 week each time. Andre at front desk is friendly, efficient and there’s nothing he won’t do for you. One thing I don’t like on reviews is if people say “oh this didn’t work, that was missing etc etc”. Call reception / Andre and ask for what you want fixing, replacing etc. These things are brought or fixed to you WITHIN MINUTES! It’s unfair to leave reviews complaining if you’ve never once brought it to someone’s attention. These guys genuinely want you to have a nice stay. The net at the front of one of the windows was missing. I like to open windows for an hour or two a day to get some “real air” (I’m from the uk! I like real fresh air at times not just air con! 😂). Within half an hour maintenance had fully fixed the window. No questions asked. Someone at the pool said their toaster was missing. I said have you asked... no.. I said so ask. A new one will be with you within minutes. I don’t get it. Please take a thought and if you have an issue call front desk and ask for it to be sorted. Not fair to complain after the fact. The site is excellent. Great pool. Lovely hottub. Yes there are some beds around the pool that are worse for wear but every day we were there and are here they are replacing furniture around the pool. New umbrellas. Two brand new gazebo’s for shade. The houses are great. Yes the staircase carpets etc do need deep clean regularly at times but they get so much traffic and maybe guests should have a little more respect and take off shoes in the house. Especially when going upstairs. You would do it in your own homes. If you can’t live with something on it, again, give them a call. They’ll sort it for you. No one wants to look at a horrid stain day in day out for weeks. This is an excellent place to stay. Decent price. Well kept site. Friendly helpful staff everywhere around, from front desk to house keeping to maintenance. This is very much a home from home for us and believe me I am mega fussy but these guys are wanting to do their best for you all round, especially Andre so stay without hesitation, because we will for years to come. See you at Christmas guys 😂xx

hooparents (Alexandria, Virginia) 08/14/2018

Our family of five enjoyed a 3 bedroom, 2.5 bathroom, townhome with garage and mini back and front lawns. Best parts: Cable TV in all bedrooms, Huge master bedroom big enough to host family game night, great programmable air conditioning, washer & dryer upstairs, and full kitchen with an ice-dispensing refrigerator. Flaws: Dryer did not dry the clothes well (perhaps a clogged outflow duct), sink disposal did not work, and a huge wasp nest was on the back porch ... we went out for bug spray!!! Otherwise, our kids loved the place. Lots of stairs to climb way up to the top floor, but the carpets were comfy and cozy. Advice: head out as soon as you can for groceries, including food, paper towels, toilet paper, and other toiletries. The resort supplies a starter set, but that will deplete fast if you have a big family. There is a Publix supermarket just up the road. No need to worry about towels ... lots provided. In summary, it's a nice big spacious place to "live" while you're on vacation. Your neighbors are connected to you, but the walls seemed quite sound-proof. Our neighbors had a big party and we weren't bothered, except by one person parking a car in our spot (they politely moved when asked). Our minivan did not fit in the garage, but a small car will, giving you space for another in the driveway, if needed. You get a code to enter the premises when you check in at the Tuscana desk across the street. Overall, a nice place to stay.

Sherina M (Mount Airy, Maryland) 08/07/2018

The house was beautiful in a gated communityy.the house was spacious we stayed in a four bedroom house 3 bathrooms full kitchen.a little walk to the pool, the bar was nice quite reasonably priced.shopping g was within normal distance.loved the area.

W00dDuck (Ohio) 07/11/2018

When we checked in we have to initial that we would pay extra fees such as cleaning, security deposit, insurance on security deposit, etc. etc. Five extra fees were added as you check in. Disappointment in the size of the rental! Much smaller and the map they give you have extra amenities to the property that don't exist such as kiddie pool and playground. Only found a small pool on the other side of a "Clubhouse".